EDITOR’S DESK
Elegantworkstations,lounges,comfortable chairs,well-cushionedsofas,beanbagsand muchmoreteamedwithstate-of-the-art infrastructure,amenitiesandfacilitiesarewhatdefine today’sworkspacesinmetrosandbigcitiesacrossthe world.
Traditionalworkplacesaremakingwayformodern dayofficespacesthatarenothingshortofastarhotel. Entertheeraofco-workingspaces,sharedoffice spacesandvirtualofficesthatensureflexible, effective,conducivesetting.Andtheseareprovided andmanageddeftlybyofficespaceserviceproviders whooperatetheentireset-up.
Withnumberofstart-upsontherise,traditionallease officespacesmaynotbeviableformany.Hereis whereflexibleofficescometothepicturewhetherone wantsitonlongtermbasisorshorttermandasper thebudget.Withalreadysetupwiderangeof facilities,highspeedinternet,utilitiesreadyforyouto movein,moderndayworkspaceseliminatethe complexitiesofthetraditionalleasesbymakingthings simpler
Traditionalleasespacesarepasseandnotfeasiblefor manybutwithsomanyoptionsatyourfingertipsyou cannowrestassuredthatnotimeandenergywould bespentinfindingtherightkindofofficesuitablefor thepocket.Italsoreducesthehasslesoffindingthe rightlocation,gettingtheinteriorsdonewithallthe
furniture,fixtures,furnishings.Onecanexpectadedicated receptionist,administrativepersonnel,ITinfrastructureand telecommunicationservices,conferencerooms,meeting halls,banquethalls,full-timesecurityandmuchmore withouthavingtolookovertheintricatedetailspersonally Allyouhavetodoisjustwalkinandstartworking.
Co-workingspaces,sharedofficespacesarepreferredby manybusinessestodayasitrendersflexibleapproachto workandmaximisesproductivityinelegantworldclass spaces.Co-workingspacestookshapearoundadecadeago. Fullyfurnished,well-equippedofficespacesarerentedout byoperatorstoclientsandtheseflexibleofficesare generallyfoundinmetrosandbigcities.Itwillnotbelong beforethesmallercitiesandtownsfollowedsuit. Theconcepttookoffin1960sintheUnitedStatesand graduallyspreadacrosstheworldbeginningfromAustralia andUnitedKingdom.
Technologicaladvancementsfurtherincreasedthedemand forsuchofficeswhereworkingtogetherandshared premisesbecameanormandconvenientforall.The advantagealsoincludesaskingforadditionalspaceina shortnoticetotheoperatorincaseofbusinessexpansion. Manycompaniesarepreferringeco-friendlyofficeswith propercrossventilationofnaturalair,naturallightand greenspacesintheofficeswithnaturalplantstoboost employeesandincreaseefficiency Ahealthyworkspacehas healthyemployeesandthatincreasestheproductivityas well.Andofficespacesserviceprovidersareleavingno stoneunturnedincateringtotheneedsofthetime.These serviceprovidersbuildrelationshipswithrealtorsand
developthespaceforcompanieslookingoutforreadymade offices.
Soratherthaninvestinginfixedassetsthismodernwayof commercialspaceworkswellformany
Theserviceproviderswillprovideyouwithallthe amenitiesandinfrastructureyouneed,maintenanceetc. Theymanageeverythingrelatedtotheproperty Thismakes iteasyforthecompaniestofocusontheiroperationsand growthwhiletheserviceproviderstakecareoftherest.
Understandingthiscallofthehourwe,atInsightsSuccess, selectedsomeofthebestofficespaceserviceprovidersfor ourlatestedition- World’s Best Managed Office Space Service Providers.
Learnmoreabouttheirservicesandfutureplanasyou browsethroughthepagesofthisinterestingedition.
Sumita SarkarManagement BriefCompanyName
20Four7VA 20four7va.com
CBRE cbre.us
CatherinevanVonno CEO&Co-founder
JonMilonas SVP
20four7VAprovidesend-to-endvirtualassistant(VA)servicesto small-to-mediumsizedbusinessesandfreelancebusinessowners.
CBREGroupoffersabroadrangeofintegratedservices, includingfacilities,transactionandprojectmanagement; propertymanagement;investmentmanagement;appraisaland valuation;propertyleasing;strategicconsulting;propertysales; mortgageservicesanddevelopmentservices.
CompassOffices compassoffices.com
IntelligentOffice intelligentoffice.com Jamesandrew jamesandrew.co.uk
HansLeijten CEO MarkFogelman
CompassOfficesisaleadingflexibleofficespaceproviderin AsiaPacific.
KosyOffice kosyoffice.com
PSBusinessParks psbusinessparks.com
TCCCanada tcccanada.com
President JeremyGrey ManagingDirector YanisMellata CEO&Cofounder
IntelligentOfficehelpsbusinessesrunmoreefficientlywith executiveofficeandstaffingsolutions.
TheExecutiveCentre executivecentre.com
JohnPetersen COO SeanCochrane VPofOperations PaulSalnikow
FounderandCEO
JamesAndrewInternational'sexperiencedteamspecialisein theOffice,Leisure,ResidentialandRetailsectorsintheUK andWorldwide.
TheOfficeGroup theofficegroup.com
CharlieGreen Co-owner,JointCEO
KosyisaVirtualOfficetoBringDistributedTeamsTogether
PSBusinessParks,Inc.isarealestateinvestmenttrustthat acquires,develops,ownsandoperatescommercialproperties, primarilymulti-tenantindustrial,flexandofficespace.
TCCCanadapridesitselfonbeingaleadinginnovatorin themanagedandservicedofficeindustry
TheExecutiveCentreprovideshigh-endservice,seamlessly operatedworkspaces,unparalleledinsightsfromaglobal membernetworkandexperiencesthatelevatecorporateculture.
TOGishometooneofthemostcreative,excitingandforwardthinkingworkingcommunitiesintheUK.
The old traditional institutional office is the way of the past, we want to help each of our clients with the best possible experience for their staff to WANT to be in the office, not have to be.
“ “
-Sean Cochrane President
Thewayweconductbusinesshasseenaseismic changerightfromtheofficespacetotheservices neededtosustainaflourishingbusiness.
Consideringthisgrowingneedintheofficespacessolutions market,TCCCanadawasconceptualizedandhasbeen cateringtospecialists,consultants,andbusinessformore than25years.
Thetraditionalofficeandworkforcehavechanged.TCC Canadapickedupthepulseinthemarketandbegan providingthebusinesscenterrequiredforthefragmented professionallaborforce.Thisitdidbysimplyproviding traditionalofficemanagementresourcesrangingfrom receptiontoutilities,whichhelpedprofessionalstofocuson meetingtheneedsoftheirclientsefficientlyandthattoo withlimitedoverheadexpenses.
Withtheever-evolvingbusinesscommunity,TCCCanada hasalsobeenupgradingitsservicestimeandagain, providingbothphysicalandvirtualofficespacesolutions foreverytypeofbusiness.Nowonderitistheleaderin providingmanagedofficesspaceservices.
TheSuccessStory
TCCCanadapridesitselfonbeingaleadinginnovatorin themanagedandservicedofficeindustry Theword “office”hasadifferentnuancetoeachcustomerusingit, andourvisionstemsfromthis. Weaimtoprovideflexible officeoptionsforeverybusinesssizeandtype. From entrepreneurtoestablishedenterprisecompanies,TCC
providescustomerswiththetoolsandbackofficesupport theyneedtoreachtheirgoals.
Therangeofoptionsincludevirtualservices,coworking andsharedspaces,alacartemeetingroomrentals,and executiveofficesandsuitesallthewaytocustomfully managedprivatesuites.TCC’sjourneyhasbeenonefullof successes,thankstotheimportancethatisplacedon fulfillingtheneedsofitsclients;whentheygrow,TCC growswiththem.
TCCiskeenoncreatingthemostinclusive,supportive, inspiringworkspacesforeachofitsclientstohelpthem achievethegreatestsuccessintheirbusiness. Peoplewho areabletofocusanddotheirbestworkwillalwayssucceed overtheirhurdlesandTCChopestobethereeverystepof thewaytohelpineachofitsclient’ssuccess.
DynamicLeadership
PresidentofTCC,SeanCochrane,hasbeeninstrumental intakingthecompanytonewheights.Seanisthenew presidentofTCCCanada,whoafter15yearsinthe businesshastakenthereinsfromtheoriginalfounderwho hasbeentheheadofthisgreatorganizationfor30years. StartingasITsupportfortheclientsatTCCCanada,Sean quicklyshowedhisresourcefulnessintheoperationsbehind thescenes.
Workingthroughmanyofthekeypositionsinthecompany overtheyearsin2015hetookoverasVPofOperations.
Withtheaddedpowerbehindhistitle,Seanpushed thegrowthofTCCCanadaintoplacesneverthought possible.Growingyearlyrevenuesbyatleast100% yearonyearfrom2015untilpresent,Seanhas expandedtheTCCCanadaportfoliotoover200,000 squarefeetofmanagedofficespace.Openingthe doorstodirectspacemanagementdealswithsomeof theworld’slargestITandtechnologyfirms,Seanhas pushedthebusinesstobeingthelargestprivately owned,sharedworkspaceorganizationinCanada.
ExclusiveFacilitiesandAmenities
Carefullynoticingeachofthenewcentersthatis opened,TCCCanadaimprovesonitsdesignswith eachindependentlocation.Takingthelocalart, architecture,anddesignfromtheheartofeachofthe citycentersthatitoperatesin,eachlocationbringsits ownpersonallocaltouchtowhatofficespacecanbe. State-of-the-arttechnologyanddesigngointoevery aspectofeachofthespacesfromtheacoustically sealed,digitallyequippedzoomroomstotheprivate, independentlyventilatedphoneboothrooms.
Someofthespacesoffercommonamenitiesthat wouldmakeyourjawdrop,suchasatwo-story300personeventspacewithdoublespiralstaircases. The officeisnotjustfourwallsandafloorbutisalsoa customcanvasthatwecancreateexceptionaland innovativespacesforpeopletoleadtheirbestwork lives.
Healthandwellness,ofcourse,fallintotheforefront
ofthisandisdesignedfromthestart. Fromaccessible heightadjustabledesks,tospecialMERV13filterstoensure allparticulatesarefilteredout,tothebeautifulplantlifeand livingwalls,itisimportantthatthespacenotjustbepretty tolookatbutthebestitcanbeforourhealth.
CurrentscenarioofManagedOfficeSpacesindustry
TCCCanadabelievesthattheyarerightwheretheyneedto be. Thecommercialrealestateindustryischanging, customersnolongerwantthat5-to-10-yearleaseand capitaloverlay Theywantflexibilityandtheindependence tofocusongrowingtheirbusiness.
“Withflexibleofficeoptionsontherise,wehavepositioned ourselvestobeabletoservetheneedsofanytypeof businessrequiringmanagedofficespace.Ourflexibilityto changespaceasweneeditallowsustonotonlyhavemade toorderspacesreadyforimmediaterentalbutalsobeable tocreate‘officeinabox’customspaces,teamsuites,or entirefloorstobringthecompanies’visiontoreality,”say theteamofTCC.
Lookingtothefuture,TCCisfocusingonsomeofitslarger enterpriseclientswhoaregoingtowantfuninspiring spacesfortheirstafftocomeinanduseonamoreflexible basis.
WhateverYouWant
TCCCanadaofferseverything,fromthesingleuseonehourbookingofasinglespaceallthewaytothecustom 400+personmulti-flooroffice. “Wehaveopenworkspaces youcanjustrentasingledeskinforwheneveryouneedit, butwehavecustomprivatesuitesforcompaniesofany size. Weoffervirtualofficepackagesthatallowyoutorun yourbusinessfromhome,whilekeepingacorporate physicalprofile”saysteamTCC.
FlexibilityistheName
Thenewnormalisgoingtobeflexible! Ifyouarenot offeringaflexiblecomponenttoyourstaffontheotherside ofthispandemic,thenyouarenotgoingtobekeepingtop tiertalent,opinestheTCCmanagement.
AppforEaseofBusiness
TCChasacomprehensiveinternalapplicationthatmanages itsspacesandgivesitsclientseasyaccesstoeverythingvia ourAPP. Withonlinementorshipandbusinesssupport services,TCChasbeenabletohelpandconnectlocal entrepreneurstoeachotherusingitseasy-to-useonlineapp.
TheflexibletermsofTCCallowitsclientstoquickly expandorcontracttheirspaceswhenneededallowingthem asizableadvantagetocompetitorswhenneedstorampup scale.
“Oneofthebiggestdifferentiatorsforus,iswefocusonthe individualemployee. Weknowthatnospaceisperfectfor allpeople,whichiswhywelooktocustomizethingsallthe waydowntotheindividualtohelpensureahappy successfulteam,”sharesteamTCC.
LookingAhead
Inthenextfiveyears,TCCwillbeopeningitsbranchesin alltheremainingmajormarketsinCanadaaswellas startingtheirpushintotheAmericanmarket.Tenyears fromnow,TCCenvisionsthateveryoneinNorthAmerica willknowitsname.
As a global next generation cybersecurity company, we have a geographically diverse workforce with hundreds of employees across Canada. Sophos employees obviously need to be working remotely at the moment, but we look forward to returning to the collaborative, flexible office spaces that TCC Canada have helped us create and manage.
-Chris (SOPHOS)TCC’s flexible model has allowed us to scale up and scale down rapidly in ways a traditional lease never would have. Thanks to their amazing spaces we have been able to grow our business considerably over the past 10 years here.
-Albert (Avnet)Using space as a service provider like TCC Canada is simply a no brainer. We were able to start and build our team locally, scaling up in size as we needed. Never carry useless empty space again, just pay for what you need! Our team is humming thanks to our easy start thanks to TCC Canada.
-Jacob (Google)The FUTURE of COWORKING
Thesecondwaveofcoronavirus hashittheworld.Countries areagainsteppingbackinto lockdownshrinkingtheglobal economywithit.Inturn,ithasalso takenatollontheco-workingspace. TheWork-From-Homepolicy,which wastheonlyalternativeduringthefirst lockdownhasbecomethenewnormal now Whilebothemployeesand businessesareseeingtheprosmore thanconsintermsofexpenses,the businessesincoworkingspacehavehit hardduetolockdown.
TheresearchdonebytheBusiness ResearchCompany,theglobal coworkingspacesawa50%declinein revenuein2020.Andwithmore organizationsadoptingaflexible approachandfreedomofworkingfrom hometotheiremployees,expertssee thefutureofcoworkingspacedeemed duringthepandemic.Unlessthe organizationstakeituponthemselves toreopenwithasaferenvironment.
Butisthispossibletocreateand maintainavirus-freeandstress-free environmentatworkplaces?Well,with thelateststatisticsshowingthemarket growthfrom$8.24billionin2020to $11.52billionin2023,thereseemsa brightfutureahead.Let’sseewhat
measuresthecompaniescanadhereto takeonthebenefitsofthemarket growthinthecoworkingspace.
Technologytoeliminatetouchpoints. Goingforwardinthepost-COVIDera, healthandhygieneshouldbeonthe radarofeverybusiness.Thisleadsto determiningandeliminatingallthe possiblecommontouchpointsand replacingthosewithtechnologysuch asautomaticdooropeners,automatic faucets,andsmartlighting.
Thesmartlyoperatedco-workingspace willeliminatetheneedfordirectand indirectcontactitwillalsoeliminate thefearofinfectioninyouremployees encouragingthemtoreturntothe workplacewithconfidence.
Socialdistancingonfloor
Talkingaboutthesaferwork environment,whatisimportantand difficultatthesametimeismaintaining socialdistancing.However,havinga preciseplanandinfrastructural changessuchasincreasingspace betweendesks,addingextrastepsin thehallway,commonareas,and elevatorswillmakeiteasierfor individualsonthefloortofollowsocial distancingrules.
Also,considerestablishingnew cleaningprotocolsanddisinfectant technologiessuchasnano-techcoating andUVlighttoneutralizethegermson contactsurfaces.
Bepreparedforaworst-case scenario.
Evenaftertakingalltheprecautions andfollowingsocialdistancingrules there’snosaythatyourworkplacewill havezeroCOVIDcases.Whatif someoneatyourworkplacetests
positiveforCOVID-19?Whatsteps willyouwanttofollowtodisinfectthe workspace?Also,wouldyouconsider contacttracingapplications?
Havingaplaninplaceforhandling worst-casescenarioswillfurther eliminatefearandriskof contaminationamongemployeesand managingdailyoperationswillbe easierforbusinesses.
Convenience:Thefutureof coworking Coworkingisacommunity, collaboration,andconvenience.And duringthesetoughtimeswhatpeople seekisconvenience,whichiswhy moreemployeesarecomfortable workingfromhomeandwishsimilar comfortwhilstreturningtothe
workplace.Andtheveryconceptof coworkingwillbethesliverofhope bothforemployeesandbusinessesto striveinthetryingtimesofCOVID19.
How,doyouthink?Sharingspace, facilities,andexpenseswillbeaboon forthebusinessesfinancially strugglingtosurvive.SusanWard,a Smallbusinessinfluencerhassaidit perfectly, “From a cash flow perspective, coworking space is ideal for start-up entrepreneurs looking for a professional workspace without the high upfront costs and long-term commitment.”
Anotherbenefitofcoworkingspace thatwillthriveinthesoleindustryas wellasotherbusinessesisemployee
convenience.Considershiftingthe coworkingspacetotheareawherethe greatestnumberofemployeesreside. Whatwillbemoreconvenientforyour employeesthanhavingtheirworkplace infewblocksawayfromtheirhomes, especiallyduringthesetoughtimes?
Thereisasliverofhopeforcoworking spaceandcollaboration,and innovationisthepaththebusinesses willhavetofollow Theseinnovative waysofcreatingandmaintaininga saferenvironmentwillfurtherleadto creativecollaborationsonceagain.And businesseswillthrivetogethersoaring newheightswhilecollaboratingand coworking.
–VrushaliR.Redesigning the Flexible Workspace for the Future
Thetermcoworkingextendedto sharingthesameofficespace withteamsfromdifferent companiesgivingrisetoasharedspace environmentin2009.However,many companiesfoundthisnewtrend affectingtheworkcultureattheoffice. Mostprofessionalsandcorporates preferredaprivateandsecurespace havinganoptiontostepoutfor networkingopportunitiesandcasual meetingsoracoffeebreaktounwind andrechargeappealstothissegment. CompassOfficesobservedthismarket gapandenteredthemarketwithanew flexibleofficespacesolution.Hans Leijten,theCEO,shareshis motivationbehindfoundingCompass Offices. “We observed that hybrid concept with shared workspace, business lounges, and meeting rooms was the answer to the growing needs of flexible spaces. Our aim was to create a great workplace that meets the needs and preferences of our clients. ”
Furtherwithanaddedprofessional servicesandsecureenterprise-gradeIT solutions,CompassOfficeshas establisheditsnamein9APACcities beingthetrustedpartnertoover20,000 clientsincludingFortune500 companiesaswellasentrepreneurs, independentprofessionals,growing start-ups,andenterpriseteams.
Contemporarydesignsforinspiring workspaces
Hansdedicatesamajorshareofthe company’ssuccesstoitsteam providinginspiringworkspaces supportedbyprofessionalservices. “Our clients prefer their private and secure offices and enterprise-grade IT while having an option to break out in a corporate lounge for a chat, to relax and recharge,” Hansshares.
“To meet with client’s flexible needs at Compass Offices we combine the client’s presence in a business niche with a contemporary design while taking into account the needs of the
corporate and professional market segment,” hefurtheradds.
EntrepreneurialSpirit
Hansventuredintotheofficespace industryin2008asRegusGroup’s RegionalVicePresident–EastAsia. LaterhejoinedastheChiefExecutive OfficerofCompassOfficesin2015. Hispassionforprovidingflexible officespaceservicesfurtherledHans toopenmorethan100officesinover 25citiesinChinaandtheAsiaPacific creatinganimpactintheflexibleoffice market.
Words of Worth
“What I like about Compass Offices apart from the office (itself) is the network, great and versatile business solutions, service attitudes, I like and appreciate their speedy decision making.” – Billy Yeung, CCO, and Co owner at HKBN
“Now that I have been working on my own, I have to do everything, from administrative duties to marketing, to executing what the mandate or task at hand dictates The people at Compass are friendly, no-nonsense people, who are also very responsive The place is comfortable and the location unbeatable. With their help, I can focus on my business.”
– Philippe Espinasse, Founder and CEO of P&C Ventures Limited
“In a start-up, the name of the game is speed. Everything from registering your business to finding an office space is the time that you aren’t focused on your core business. Compass Offices allowed us to avoid all that hassle and with the best network in Hong Kong, it supported our business needs to expand effortlessly.”
– Chow Shing-yuk, Founder of Lalamove
Compass offices creates workspace solutions that support companies and their employees in realizing their objectives.
Hans Leijten, Chief Executive Officer
“ “
Flexibleoffices:Post-pandemic future
TheongoingCOVID-19pandemicnot onlyaffectedtheeconomybuthasalso disruptedtheworkenvironment. Organizationsnowdemandsafe alternativestothetraditionaloffice spacethatwouldrequirelesstraveland exposuretolargegroupsofcommuters orcolleagues.
Moreover,thelong-termfixedand conventionalleaseshavebeen constrictingcompaniesthatneedto downscaleordiversifytheiroffice portfolio.Thisledthedecision-makers toconsiderflexibleofficespace, especiallywithitsbenefitofbusinessreadyfacilities,shorter-term commitments,andscalabilityofthe sizeneededforafaster-changing businessenvironment.
Eventheemployeesarescepticabout workingfromhomefortoolongfor thefearoflonelinessandlackof supportaspersonalinteractionbetween
colleaguesismoredifficult.Thishas beenleadingmanyorganizationsto adopthybridorflexibleofficespaces. Thelatesttrendhasalsoopenednew avenuesfortraditionallandlordsto enterflexibleofficespaces.And CompassOfficeshavebeenmaking thisshifteasierduringtoughtimesby providingdesign,projectmanagement, systems,andprocessestosupport interestedlandlordstoconvertpartof theirspaceintoflexibleofficespace.
“Compass offices creates workspace solutions that support organisations and their employees in achieving their objectives. We also support the workplace transition for companies at any stage of their development.” Hans says.
Expandingforthefuture
Flexibleofficeshavebeenthenew normalpostthepandemic.And CompassOfficesisreadytorecover andstabilisepost-pandemic.Hans
shareshisstrategyforthecompany, “We are continuously focusing on upgrading and rejuvenating our existing facilities. Apart from growing our existing locations, we plan to add new cities to our portfolio by end of 2021 and in 2022,” saysHans.
Healsoadds, “Compass Offices is actively exploring new growth opportunities and look for property owners and landlords to work with. Our industry experience can support landlords wishing to introduce flexible space in their portfolios. They are welcome to contact us to evaluate options.”