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Our vision is to be the most ethical and transparent, statutory compliant, CSR Compliant, eco- friendly and human servicecompany in India.
Shreyasee Karmakar Development Director
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invest significantly in training and re-training existing and new Human Capital.” S&IB’s Brand Ambassador A trained “Brand Ambassador” in the form of employees means there is no extra expenditure on advertising and promotion. What-ever promotion takes place is of a very earthy and realistic kind which becomes evident from the employees’ demeanour, behaviour and output. By giving excellent service, the employee raises the worth of the organization much more than an “external” Brand Ambassador and also brings in more business. The other ace that Shyamal has up his sleeves to stave off competition is to remain on the right side of the law and ethics. Never do unethical and illegal business and never support it either, says he. He is equally certain to remain compliant with all statutory requirements in the running of businesses, be they related to employment, taxation or quality of service. Keeping up with times with Digitization & Technology! Tech Savvy that he is, Shyamal credits his organization’s ability to adapt to new technology as one of the factors that allow them to provide quality uninterrupted services to their customers which continues 24 x 7 x 365. They have invested VOLUME - 10, ISSUE - 04, 2020
Shyamal Karmakar Managing Director
in customized ERP & CRM packages which help them give more and better services to clients who can now track the progress of their services and requests and accordingly raise new requests. Incidentally, it’s adherence to the latest in technology that helps S&IB stay head even in these times when the pandemic is sweeping every other business under the carpet. With the induction of new talent, they are today ready to serve every new and diversified need of their clients which include outsourcing of on-site payroll work to remote locations while maintaining client data security at all times. That coupled with immense experience and strict adherence to established ethical practices is sure to keep them in the client’s line-ofsight for a long, long time. The future at S&IB For Shyamal Karmakar, living up to his clients’ faith in his abilities is quintessential. It keeps him on his toes to stay everresourceful and ever-ready and come up with solutions irrespective of problems or their scale. Life, after all, has taught him that the intrepid invariably find solutions to problems, and in doing so find immense, immense success.
INSIGHTS SUCCESS | 31
