Insight success the 20 most innovative companies to watch(1)

The way of business solutions www.insightssuccess.com NOVEMBER 2016

THE

20

Most Innovative

Editor’s Desk How Leaders Drive Innovation?

Companies To Watch

Business Buzz The 'Why' and 'How' of Today's Business Buzzword 'Innovation'

Chalk Talk Thomas Obermaier CEO

Essential Characteristics in Employees to Drive Innovation

RDC: The The Trust Trust Diligence Diligence Company Company Novel Technologies that simplify Enterprise System Austin Rosenfeld Macedon Technologies

A Rousing Short Story Maya Shenoy Creative Code

LIFE IS

DIGITAL MOMENTS and we are on a mission to perfect them

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Editorial

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here is a list of interesting things happening around the business world today. Let it be innovation in the teams’ communication tools or approaching solutions to customized employee benefits, innovation is the thing businesses are looking out for. Now a day, it has become pretty easy to find out new technology or new business models, which used to take a lot of efforts by the companies in the past.

Start-ups with crazy innovative ideas are the talk of the business world. But still, no one can deny the fact that established companies too have innovation as their prima focus. Spending on a big innovative idea is a kind of new trend for the well established companies today.

Established or a Start-up, Every Business Sought-after Innovation

Though it sounds a bit difficult for a company to be innovative while at the same time metamorphose itself from a start-up to an industry mogul. Let it sound as difficult as it can be, companies have to be innovative any how fulfilling the need of an hour. In these circumstances it totally depends on the leader to be innovative at the same time to be wise enough to search an innovative talent for the company.

Now is the time, when big companies have to put their feet on the accelerator to keep going on in the race. Previously, it was like, big companies had only the other big company as a competitor. But now the situation has gone topsy-turvy with the start-ups sprouting up every single hour somewhere in the world to give a tough competition to the industry giants.

So, the whole responsibility comes down to the CEO’s and the Management of the companies. To keep on the roots of the company in the earth, as the companies need to be competitive enough. It is all in the hands of the CEO’s and management of the company to motivate and encourage the employees to such a level that they start putting forward their innovative ideas and work with the best possible zest and zeal to accelerate the company’s growth possible.

What the companies today have in their hands is to craft unique ideas, simultaneously unique solutions to the problems to be the most innovative one.

Editor-in-Chief Pooja M. Bansal Senior Editor Ariana Lawrence Managing Editor Archana Ghule Co-Editors David Smith Vikram Suryawanshi Stephanie Andrews Abhijeet Parade Sugandha Sharma Masuk Siddik Mary D’Souza Visualiser David King Art & Design Director Co-designer Picture Editor Art Editor Business Development Manager Marketing Manager Business Development Executive David, John, Research Analyst Circulation Manager Database Management Technology Consultant

Victoria Alex Noel Amol Kamble Ankit Raju Mike Thomas Nick Adams Chris Peter, Brian Jennifer Robert Steve Vishal More

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08 A Rousing Short Story

Novel Technologies that simplify enterprise systems

RDC: The Trust Diligence Company

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The ‘Why’ and ‘How’ of Today’s Business Buzzword ‘Innovation’

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e Most Innovative Companies To Watch

Essential Characteristics in Employees to Drive Innovation

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Data Centre Technologies: An Innovative Quality Focused Pioneer

DavidShield: On the Road to become a Health Insurance Automation

E-Bisprint: Supporting and Simplifying Operational Acitivities

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How Leaders Drive Innovation?

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EPI: Protecting Your Interests

I AM Consulting: Transforming Client's Businesses

infoTrust Singapore: Offering Solutions That You Can Trust

iZND Services: Upsurging Operational Efficiency

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Lanrex: Providing Business Solutions Backed by advanced Information Technology

NTT i3: Where Innovation Is the Soul of the Company

RPMG: Unveiling Black Light Revenue

Toppan Vite: Driving Financial Technology Forward

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Thomas Obermaier Chief Executive Officer

Regulatory DataCorp, Inc.

Cover Story

RDC: The Trust

Diligence Company

Cover Story

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nnovation is continuously changing and evolving the face of business in today’s market. As most innovation comes in the development and evolution of products and services, compliance begins to play a role in how risks are managed on all fronts. Enter Regulatory DataCorp (RDC), the world's leading Anti-Money Laundering, Know Your Customer, and Anti-Bribery & Corruption solutions provider.

RDC is growing rapidly as regulations continue to engulf the global marketplace. Illegitimate activities can take place across all channels - from financial institutions to large multinationals and small technology start ups. It can be difficult for companies to keep up with the myriad of regulations, and the current demand for operational transparency is forcing organizations to either hire in-house regulatory/compliance officers or partner with a company that specializes in risk and compliance management.

The Trust Diligence Company Regulatory DataCorp, Inc. (RDC), was founded in 2002 and is headquartered in King of Prussia, Pennsylvania.

They deliver powerful, decision-ready intelligence and world-class risk and compliance protection, allowing global organizations to identify banned/suspect entities, strengthen fraud protection, ensure regulatory compliance, manage supply and distribution risk, and protect their brand equity.

With the world’s largest open source risk-relevant database,

RDC provides AML/KYC compliance; Politically Exposed Persons (PEP) protection; emerging market intelligence; corruption, fraud and crime protection; and vendor screening and monitoring.

“We integrate the industry’s largest financial crime diligence database into an agile SaaS technology platform that minimizes the number of false positives, provides accurate alerts, and protects our clients from regulatory risks” - Thomas Obermaier RDC chief executive officer.

In its 14 years of existence, RDC has screened 25 billion news articles and examined over one million websites and 80,000 government lists, creating what Obermaier refers to as a “formidable database.”

That database is GRID, or Global Regulatory Information Database. It is composed of more than 500 global sanctions and watch lists and over 100,000 global sources that are screened for adverse media. Information pulled into GRID is reviewed for accuracy and assigned a risk code and risk stage. By continuously monitoring and updating the information that enters the database, and providing human review, the company is able to significantly reduce the number of false positives.

RDC possesses expertise in key areas such as AntiCorruption, Aml/Kyc Compliance, Know Your Transactor, Reputational Risk Management, Supply Chain Protection, Sanctions & Export Control, Politically Exposed Persons,

Cover Story

“

We integrate the industry's largest financial crime diligence database into an agile SaaS technology platform that minimizes the number of false positives, provides accurate alerts, and protects our clients from regulatory risks

The company single-handedly tackles all of these risk areas by: • screening and monitoring suppliers and third parties against the largest database of foreign officials and other higher risk individuals and entities; • maximizing due diligence spend with cost-effective, decision ready reports offering the highest levels of accuracy and insight; • significantly enhancing protection with a full compliance workflow solution, or with tools designed for integration into existing enterprise applications; • implementing a robust workflow for event monitoring with a rentable technology platform that drives productivity and effectiveness; • uncovering more of the risks that are relevant to the client with access to the world’s broadest and deepest adverse media database;

“

False Positives, and Adverse Media, which undisputedly covers the security needs of this era.

• a sophisticated filtering engine allowing for precise screening to client-specific needs to effectively manage false positives.

Leveraging the Changing Scenario Thomas Obermaier has served as the Chief Executive Officer for RDC for more than five years. During his tenure, RDC’s revenue has grown more than 40 times (40x) through the implementation of the aforementioned industry leading SaaS platform that delivers solutions tailored around the world’s largest financial crime diligence database.

Prior to joining RDC, Obermaier was Chief Risk Officer for Citigroup’s Global Transaction Services, a wholesale supplier of banking, security, and risk services to financial institutions, governments, and corporate clients worldwide.

As CRO, he was responsible for all risks,including credit, market, operations, liquidity, and regulatory

Cover Story

“We look at the rapid adoption of SaaS as disrupting the Financial Services industry,” says Obermaier. “Over the last 15 years, so much of the industry has been building their own internal networks. Helping clients to move from an on-site or on-premise solution to a SaaS model has been a great opportunity for us, as we’ve seen the rate of SaaS adoption increase dramatically.”

When asked how he has changed the company since joining as CEO, Obermaier says that he brings a buyer’s mentality to a seller’s universe. “We structure our solution with the mindset to solve a problem, rather than just build a product.” He shares that their chief competitors are largely transfixed by 20th century infrastructure and their organizations are slow to move, thus facing the need for significant innovations.

“We are driving straight through with a 21st century solution, which is really getting us ahead of the game as the industry moves to a scalable, scorable, structurable screening system. Our solution-combining data processing engines, analytics, and human services-is unique, and becoming protocol for risk management.”

RDC believes that their employees drive the success of the company. With success in mind as the ultimate goal, they strive to create and provide an environment that offers

challenging, stimulating, and financially rewarding opportunities. The company provides a work experience where diverse ideas are met with enthusiasm, and where employees can learn and grow to their full potential.

Evolution to be Expected in the Future RDC is invested in providing a cost effective and efficient solution to the market that will significantly reduce the risk management burden on an organization’s already stretched compliance team, and changing the way compliance work is handled on a global scale.

Obermaier says that for new businesses joining the market, an awareness of risks is essential, including acquiring authentic data of all transactions and encryptions of any type of communication within or outside the company.

“The newcomers in the industry should be prepared to change it, prepare to think 10 years ahead, and encourage everyone to do so.”

Website: www.rdc.com

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Innovation, On Top Of The Demand

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hange is the natural law of the universe and upgrading ourselves according to the situation is of the humans.

The want for a change, something new, something extraordinary is the human tendency. Customer’s needs are the prime focus and basis of the work in the business world. Now, the customer’s demand gets upgraded every day, which makes the companies to change their offerings accordingly.

This constant demand for change needs the companies to be innovative all the time with their products or solutions offering. Innovation is the weapon with which today’s battle for survival and battle for being ahead in the competition can be won. Let it be the established companies or the start-ups all needs to be innovative if they want to survive in the competition and keep on going well.

For this purpose, we have shortlisted such 20 Most Innovative Companies, which have proved themselves to be on top of the clients most favorite list on the basis of their innovativeness. These companies are the ones who have agility, responsiveness and the skill to invent and offer smart solutions to the clients. The skill to engineer solution for the most unique problems makes these companies stand out of the competition and dazzle in the business world.

Our magazine, “The 20 Most Innovative Companies To Watch 2016’ celebrates such 20 most innovative companies, who are becoming the clients favorite because of their unique innovative qualities.

In this issue we have our guest of honors, who are sharing their thoughts in the form of an article, “A Rousing Short Story” by Maya Shenoy, Founder & Business Head, Creative Code and “Novel Technologies that Simplify Enterprise Systems” by Austin Rosenfeld, CEO, Macedon Technologies. Also, don’t forget to flip the pages of articles by our editorial team, on the current scenario of the business world.

The highlight of this issue is the most innovative company, Regulatory DataCorp, Inc (RDC), coming on the cover.

Founded in 2002, RDC is headquartered in King of Prussia, Pennsylvania. They deliver powerful, decision-ready intelligence and world-class risk and compliance protection, allowing global organizations to identify banned/suspect entities, strengthen fraud protection, ensure regulatory compliance, manage supply and distribution risk, and protect their brand equity.

With the world’s largest open source risk-relevant database, RDC provides AML/KYC compliance; Politically Exposed Persons (PEP) protection; emerging market intelligence; corruption, fraud and crime protection; and vendor screening and monitoring.

So, don't forget to flip every page of this issue of ‘The 20 Most Innovative Companies To Watch 2016’ to find innovation on every single page.

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e Most Innovative Companies To Watch

Company Name

Management

Brief

CompTIA comptia.org

Todd Thibodeaux, President & CEO

CompTIA is the voice of the world’s information technology (IT) industry.

CS Global group crownsys.com.sg

William Low SVP

CS Global Group Pte. Ltd. has been a leading provider of fully integrated, next generation, management solutions that are widely deployed in many organizations.

Data Centre Technologies Pty Ltd dctechnologies.com.au

Shaun Vosper Founder & CEO

Data Centre Technologies offers a comprehensive set of solutions to ensure the client’s data centre is being managed and maintained to the highest standards.

DavidShield davidshield.com

Ilan Gat CEO

DavidShield has been committed to providing quality medical insurance, travel insurance, and health care management to individuals and corporations worldwide.

E-Bisprint ebisprint.com

Paul Freeman Founder & Executive Chairman

E-Bisprint is a managed services provider and software development company, catering to the core needs of warehousing and logistics, marketing, and print management, corporate apparel and workwear across corporate Australia and government.

EPI- Enterprise Products epi-ap.com

Edward Van Leent Chairman & CEO

EPI delivers a wide range of data centre infrastructure services which enables businesses to design, implement, optimize, test, operate and maintain their mission critical data centre to ensure it meets and exceeds the business expectations.

Etratech etratech.com

Michael Desnoyers Founder

Etratech specializes in the design, development and manufacture of advanced electronic controls and control systems for major multinational companies.

Hastraa Consulting hastraa.com

R. Mukunda Rajan Vice President Delivery IT Projects

Hastraa is a leading testing service provider specializing in all types of testing and with core focus on BFSI & telecom markets.

I AM Consulting iamconsulting.co.th

Taro Lertwattanarak Founder & Group Director

I AM Consulting Ltd., provides end-to-end consulting services from strategy to execution with a 360 degree and 3 dimension consulting concept to enable the customers to revamp their businesses through the right and appropriate deployment of IT solutions and strategies.

infoTrust Singapore infotrust.com.sg

Gyanendra Kumar Founder

infoTrust Singapore Pte Ltd provides simple solutions for complex IT problems, from Small and Medium Enterprises (SMEs) to Large Enterprises the world over.

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Company Name

Management

Brief

iWoWSoft Sdn Bhd iwowsoft.com

Jeremy Tang HR Application Director

iWoWSoft specializes in Human Resource Management Systems (HRMS) and among the few Fully Web-Based HR solution providers in the market.

iZND Services izndgroup.com

Isaac Andy Founder CEO & Director

iZND Services provides a managed services program featuring a dedicated team of hardware and software professionals specializing developing services and products to meet the customers’ needs and best interests.

Lanrex lanrex.com.au

Jodie Korber Managing Director

With a 4 stage Business Diagnostic Strategy, Lanrex is catering to clients with a determination to provide them with the best possible IT solutions suitable to their businesses.

LearnQuest learnquest.com.au

Margaret Wills Delivery Resource & Partnership Manager

LearnQuest has been the leading provider of global IT and Business Skills training for corporations and government agencies.

LOOKUP lookup.com.au

Peter Kantarelis Founder & CEO

LOOKUP provides customized IT Solutions and Managed Services across a broad spectrum of technologies and business platforms.

NTT Innovation Institute, Inc. ntti3.com

Ravi Srivatsav Chief Business Development Officer

NTT i3 specializes in identifying innovative technology ideas in R&D labs around the world and transforming them into marketplace reality.

Regulatory DataCorp rdc.com

Thomas Obermaier CEO

RDC, The Diligence Technology Company, is the world’s leading Anti-Money Laundering, Know Your Customer, AntiBribery & Corruption solutions provider.

RPM Group International rpmgi.com

Craig McKell Founder & CEO

RPM Group International helps in Diagnosis Revenue Challenges, Design Strategy, Build Tactics, and Develop Action Plan with Sustained Improvement.

TGW Logistics Group tgw-group.com

Georg Kirchmayr CEO

The TGW Logistics Group is a leading system provider of highly dynamic, automated and turnkey logistics solutions worldwide.

Jeffrey Riback President

Toppan Vite provides hassle-free, financial printing services, unmatched by any of our competition in the market place. This includes the industry’s only auto-pagination feature within a single source typesetting environment.

Toppan Vite Ltd. toppanvite.com

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e Most Innovative Companies To Watch

Data Centre Technologies: An Innovative Quality Focused Pioneer

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ver the last thirty or more years, data centres have undergone many significant changes, and they have continued to evolve. Massive leaps in technology development and the increasing affordability of computer systems have seen an explosion in the number of data centres all over the world. Today’s data centres range from just two or three racks of equipment to enormous buildings housing many thousands of racks. Data centre management has evolved also, becoming at once less manpower intensive and more critical in a world demanding access to vital systems 24 hours a day, 7 days a week.

From conception to delivery, the tasks associated with designing, building and operating a data centre are seen by many as being extremely complex, but it doesn’t have to be this way. Since its inception in 2007, Data Centre Technologies, aka DCT, has set a new quality standard in its innovative approach to all things related to the data centre. The innovation began with the concept of a single organisation that can and does offer all the elements of data centre design, build and operation from under the one roof. This entailed developing a unique approach that would eliminate the complexity from the process, delivering simplicity and consistency in a trusted relationship between DCT and its partners.

DCT was established to provide specialist data centre centric services to industry. DCT provides a wide range of services to major organisations in the private, government and

Having a close relationship with our clients, we bring to them signicant industry leading knowledge and understanding

Shaun Vosper Founder & CEO

Data Centre Technologies Pty Ltd

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e Most Innovative Companies To Watch

defence sectors to design, build, operate, maintain and improve mission critical data centre facilities.

From strategy conception, feasibility studies and business case development, through to detailed data centre design and construction, DCT provides a level of expertise that ensures a positive outcome for its partners. DCT bridges the gap between technology and business outcomes with business facing project managers advising the executive team, and technologists liaising with architects, engineers and construction companies.

DCT has built a reputation for establishing partnerships with its clients, as distinct from the traditional vendor - client model. This approach allows it to achieve these crucial business outcomes: risk minimisation, and savings in time, money and effort.

The DCT Difference DCT’s services include: • Data centre consulting, operation and facilities management, • Project management, • Structured cabling and auditing, • Specialized IT infrastructure relocations and migrations.

Recently, DCT acquired Access Floors Queensland, thereby expanding its services to include the supply and installation of raised access floors, structured ceilings, containment systems and full data centre cleaning services.

Data Centre Technologies sets itself apart from others as a pioneer that is focused on quality and innovation. For example, DCT’s IT infrastructure relocation service offering encompasses door to door removals, a

| November 2016 |

turnkey project managed end to end service, and everything in between. All of these offerings include the use of specially designed lockable flight cases and, if required for high security, GPS tracking of shipments.

Shaun Vosper, Industry Veteran With over 20 years of experience in the management and operations of large mission critical facilities Shaun Vosper, the founder and CEO of DCT started the company to provide a personalised service to small to midsized data centre facilities.

Shaun began his career in the IT industry as a mainframe operator and progressed to manage multiple data centre facilities for large government organisations. Then he progressed to designing and project managing multiple builds, relocations and data centre fit outs for many organisations across Australia.

Shaun has undertaken a number of leading data centre courses to ensure full knowledge of the industry and services required to enhance his knowledge and deliver additional benefits to the company’s partners.

These include: Accredited Tier Specialist course by the Uptime Institute, Certified Data Centre Design Professional and Certified Data Centre Migration Specialist courses.

Shaun also has a commitment to develop products for the industry and has been recognized by the Patent Electronic Equipment Cabinet US 20110297351 A1.

While describing DCT’s journey so far, Shaun explains, “Honesty, integrity and reliability are at the core of Data Centre Technologies and all our staff

members take these tenets on. DCT has developed as a family and we pride ourselves on the fact that our clients feel as though they too are included in our family.”

DCT, Excellence in Innovation The growth of DCT relies on its quality service and continued and consistent delivery above expectations. With this ethos, and potentially a key acquisition under consideration, DCT’s expansion throughout the Asia Pacific region is a key focus.

Coming from the perspective of having run large mission critical data centres, DCT has a unique perspective enabling further and deeper insights into the issues and concerns of its clients.

“We offer our clients and their businesses a single company that can manage projects and data centres from an end to end perspective, thus reducing the need for multiple contracts and contractors,” adds Shaun.

“DCT calls it one company, all the pieces.”

Data Centre Technologies is looking to concentrate on and expand throughout the Asia Pacific region utilizing its current service offerings of specialized relocation, project management and consulting services.

DCT sets itself apart from others by being a pioneer focused on quality and innovation, and looks for products and services to enhance client productivity and reliability. With the integration of Access Floors Queensland and possibly another acquisition, DCT offers a complete range of services for its clients.

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DavidShield : On the Road to Health Insurance Automation

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avidShield is far more than “on par” with current industry standards, leading the way in smart healthcare insurance technology and innovation. With the offering of the DavidShield App, they bring unprecedented convenience to individuals, corporate employees and brokers navigating international healthcare. It is a truly first-of-its-kind app-based solution that works in tandem with the DavidCard, which is linked to a Visa or MasterCard infrastructure, allowing pre-paid services of almost all medical claims in real time with zero bureaucracy.

By leveraging their technological leadership, DavidShield intends to revolutionize the industry by marketing their technological tools, products and services to other health insurance players, using an “Intel inside” approach.

The DavidCard and DavidShield App is a win-win combination because their members receive prepaid medical funds within one minute and are given full autonomy in making informed decisions about their healthcare. The app’s integration of a social rating system for doctors sets precedent in their field by providing members with real-time knowledge to assist in their selection of the best medical providers available.

In 2014, DavidShield revolutionized the market with DavidCard - a personal magnetic card allowing for a prepaid cashless solution for covering medical expenses. This breakthrough technology was recognized at the FEM APAC 2014 Summit, when they won the EMMA Award for technological innovation.

In 2016, DavidShield released the DavidShield App that allows with a click of a button to receive prepaid medical funds to be

We are always looking for ways to create convenience for our member in paying claims -how to make their lives easier in this effort - rather than deny claims and create logistical hassle. If it won’t be simple, it simply won’t be.

Ilan Gat CEO DavidShield

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e Most Innovative Companies To Watch

delivered directly to the DavidCard within a minute. After submitting the simple service request form on the app, all that is needed is to swipe the card at the doctor’s office or withdraw funds from the nearest ATM. As the only health insurance application in the world to prepay medical funds and within a minute, the DavidShield App is of great significance in today’s on-the-go society. This innovation granted them with an additional EMMA award in 2016.

Ilan Gat, “Reason behind the Success of DavidShield” Ilan Gat, CEO of DavidShield, is a 20-year veteran of the insurance industry with 15 years of targeted experience in international health insurance. Prior to joining DavidShield as Chief Marketing Officer in 2002, Ilan held senior sales and marketing positions at AIG. In 2009, Ilan relocated to Beijing with his family to establish the DavidShield Chinese subsidiary in cooperation with PICC, the largest insurance company in China. Upon returning to Israel in 2011, he was appointed as CEO of DavidShield. Under his leadership, DavidShield has won awards for technological innovation in several worldwide competitions.

While talking about the company, Ilan says, “Our key values surround member service and member journey, and how to make the user experience as simple and friendly as possible. The health insurance industry is known to be bureaucratic and challenging to navigate. The claim reimbursement process is cumbersome, time-consuming and full of paperwork. Even when all claims are filed correctly and approved, it can

| November 2016 |

take weeks or even months for policy holders to be reimbursed. We aim at eliminating logistical hassle and covering claims instantly, even before medical services are rendered. We have a saying at DavidShield that serves as our “north star” if it won’t be simple, it simply won’t be.”

The DavidShield App, Best of All The recently released DavidShield App, used in conjunction with the DavidCard, provides members with a unique platform for obtaining a wide range of medical services, such as receiving prepaid funds for medical needs. The technology eliminates the need for PPO/network arrangements, claims for reimbursements, multiple receipts and all the other inconveniences associated with current global healthcare delivery systems. It is a cashless and borderless solution used for accessing medical services in more than 100 countries worldwide.

DavidShield is essentially eliminating bureaucracy through innovative technology.

Ilan asserts, “We expect our DavidCard and DavidShield App technologies to have a long-term impact on the health insurance market. The DNA of our team is geared towards growth, specifically by Increasing member satisfaction, which is continually monitored and evaluated through surveys, Making use of Big Data and analytical tools to help our customers make more informed decisions, Reducing operational expenses, as a result of the app’s inherent self-service solution allowing for the distribution of prepaid funds, uploading of documentation, verification of coverage and viewing of claim status reports, Assessing risk management and providing clear and detailed projection reports.”

In addition, the app’s ability to allow members to rank and review medical providers and to use Big Data and analytics tools to produce a ranking-based search engine, UCR amounts and service optimization, also set a precedent in their field.

There are some points which set DavidShield ahead in the race: • Speed: Prepaid funds for medical expenses are received in less than a minute.

• User friendliness: The online request form consists of only four fields.

• Hassle-free experience: Tedious request forms, the need to phone an agent, lengthy approval times and reams of paperwork are eliminated.

• Full autonomy: Members are free to request funds and services anywhere, any time.

• Accessibility: As long as there is access to the Internet, prepaid medical funds can be received within one minute.

• Online services: With the app, members can locate medical providers, score and review rankings of medical providers, view claims centers, upload documents and receipts, verify coverage and update personal information.

• Accuracy: They know the exact cost of each medical service in more than 100 countries worldwide based on the healthcare industry’s usual, customary and reasonable (UCR) standard.

Eyes towards the Future While envisioning the glorious future of DavidShield, Ilan says, “We envision a day when the name “DavidShield” will become synonymous with health insurance automation.”

http://www.davidshield.com

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E-Bisprint: Supporting and Simplifying Operational Acitivities

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n 1990, Paul Freeman, Founder and Executive Chairman, E-Bisprint started his own business, initially as a simple home-based print brokerage firm called ‘Off and Running Print Management.’ Freeman took the calculated risk to focus on the IT side of the business while other print management companies were moving into warehousing. The year was 1997; the same when the Internet was launched.

The decision was instrumental in creating a major point of difference from his competitors. In 2000, Freeman changed the name of the business to E-Bisprint to reflect its diversification into e-commerce and position the company as an early adopter of this technology and since then E-Bisprint has been successfully making its way to the top.

A Forerunner in the IT Industry E-Bisprint is a managed services provider catering to the core needs of warehousing and logistics, marketing, and print management, corporate apparel and workwear

We are the glue between you and your suppliers

Paul Freeman Founder and Executive Chairman

E-Bisprint

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e Most Innovative Companies To Watch

across corporate Australia and government. All the services are managed by an overarching IT division. E-Bisprint supports and simplifies an organization’s purchasing and operational activities by offering a complete solution, making it the conduit between a business and their suppliers. All services are provided through a centrally branded client ePortal.

Since its inception, E-Bisprint has successfully managed not to miss out of the race and at presently has offices in four Australian capital cities, with headquarters on the NSW Central Coast. A distribution hub in Asia is being operated by the company, which has access to 69 warehouses across Australia, along with a growing IT development team in the Philippines.

The existing clients are having benefits that include greater end-to-end supply chain efficiencies, reduced procurement personnel, eliminating the need to tender, competitive tension across all transactions, complete transparency, compliance and control, reduced risk, improved contract management and communication, all of which provides significant cost savings across the board.

An Intuitive Visionary Leading the Way Paul Freeman started his career in IT at a time when automatic data processing and computers were in their infancy.

By the age of 38, he was the Managing Director of a group comprising four companies and a staff of more than 100.

He always dreamed of starting his own venture and it came true in the form of E-Bisprint with a vision to become a

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leading global supplier of managed services and bespoke software development for medium to large corporate companies and government departments.

Freeman and his company boast a swag of national and international awards, the most recent being a PEAK Award in October 2016 for their tailored event management software solution, QOKKI. Freeman is also featured in the recently published Australian book, 50 Unsung Business Heroes, and E-Bisprint was also recognized as one of Australia’s 20 most innovative companies in 2014.

ZOOL: A Cloud-Based Game Changer E-Bisprint has developed ZOOL, an online procurement system that provides an end-to-end procurement solution that covers all categories of spend. ZOOL is a cloud-based communication and procurement tool that delivers more efficient workflow, transparency, control, compliance, competitive tension on all financial transactions and significant cost savings. The cloud-based global procurement product totally redefines the way tenders and panels are managed and is capable of managing the procurement for an entire Government and delivering hard cost savings of more than 7% as well as substantial soft cost savings. ZOOL is currently being used with great success by an Australian Federal Government department, with a contract worth $50 million.

“Being a tailored solution that is continuing to evolve, there is widespread belief that the world is yet to see the full potential of this powerful software,” asserts Freeman.

Growing and Developing with High Pace E-Bisprint has been unique in the business with specific ethics. They have always focused on the clients’ needs and understood it, while empowering them by delivering cost and time saving benefits through technology. Unlike most of their competitors, which subcontract some services out, they offer complete endto-end service. They have always delivered bespoke software solutions begun with the question, “What do you require at the end of the process?” and then reverse-engineering the best solution. Also, they have always followed an understanding that people are their number one asset and have stood by that belief.

Like every successful startup venture, E-Bisprint faced some troubled times too, but strong support of local businesses and their staff always came through. They stood by Freeman when the company needed them. Apart from their supportive staff, strong communication and accountability has always helped them while constantly evolving to meet their clients’ needs and stay a step ahead in an everchanging business world. They have always been honest and transparent while fostering a positive workplace.

And being confident has always played a focal role in the success. Freeman and the team have never been afraid to go ahead and experiment something new, and that’s what kept them ahead in the race.

While, the business market is evolving and making competition strong, E-Bisprint will be continuing to cater their clients’ needs and making a difference.

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Business Buzz

THE 'WHY' ‘WHY’AND AND'HOW' ‘HOW’ OF TODAY'S

USINESS UZZWORD

'INNOVATION'

A

s technology plays the role model in our lives, in the same way, it is and will be undoubtedly, the driving power of the business world too. Those, who will prove to be innovative, can only think about being in the competition, others, strictly out of it!

Innovation is the currency of business today. No one cares about the past, but loves to flaunt the new invention as their asset. So is the same about the innovativeness in the business. The more innovative idea is placed before, the more the company gets applauded and grabs the eye of the customer.

Well, there are a few common questions which hammer our mind when news like, Google or Amazon has launched some new product or some new business model get flashed.

But Why ? What’s the need of new innovations when they have some of their master products or services so much applauded by the audiences?

Well, the answer resides in the question itself, the clients need something new, something innovative, and some highquality stuff all the time. This is the reason every company has to be always ready with some revolutionary ideas to lure more clients towards them. This creates the space for innovation. But yes, there isn’t just one reason behind the need for innovation but many.

Constant Changing Customer's Demands It is very obvious, and any project manager will share with you, the built up pressure after a successful launch of any new product. Immediately after a launch, few weeks are spent on collecting and analyzing the data about customers likes or dislikes of the product. Once, done with the data collection, customers start requesting for the features. What

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the project manager does after that is to release the most desired features of all for the customers and leave the least admired for the future.

Now, the thing is though you have satisfied the customers with their desired features but it has only made their work easy. Now, it’s totally companies’ duty to search for something new something innovative to make customers’ life transfer from easy to easier. If customers get offered some new features by some other company, obviously they will opt for them. That is the reason; every company needs to be prompt when it comes to innovativeness. Staying up to date with innovativeness for the customers demand is what companies can do. Companies have to invest in innovativeness to satisfy the future needs of the customers.

Ferocious Competition Well, the real completion today is not the rival companies but the start-ups sprouting up every single day, with a hilarious new solution for the clients. On this ground, all the companies need to gear up with their best innovative teams.

Because these start-ups knows only one thing and that is to serve their customers with the best innovative services to take a dive in the competition with the experienced ones.

Now, the already successful companies get only one option and that is to be innovative with their own products and services to retain their position in the fierce competition with the young ones. Well, these companies also have another option, which we have witnessed before and that is to acquire the start-ups. Even with this acquisition these companies are only accepting the new innovation and going on in their journey to satisfy the needs of the customers.’

| November 2016 |

Business Buzz

So, the points discussed about can be the ‘Why’ of innovation. Now, let's see some of the ‘How’ of innovation.

All the big companies in the business world have some common characteristics in them, which is ‘How’ of the innovation. It is on the basis of these characteristics that these companies are on top of the innovation chart. The innovations made by these companies are totally customercentric. The use of latest technologies and unique way of solving a problem is what makes them on top of the competition chart. So, here are some of the characteristics of the innovative companies which make them stand out of the competition.

Cherishing Innovative Culture Innovative companies always cherish innovative culture in their company. Innovation is never an accident. So, the companies having right process can only come out with the right ideas. It is not at all necessary that the innovative employee can be only among the R & D department or the one who sits in the boardroom. The employees who are actually implementing the plan can fetch the best idea.

Innovative ideas can usher from any department, let it be

| November 2016 |

marketing or customer care. That is the reason these companies give equal chance to all nurturing the best culture for innovation.

Giving Equal Importance to the Customers' Ideas Too! Innovative companies do not measure customers as only the users of the end product but, values them to be a good idea enabler too! If customers get involved into the designing process they can suggest an idea which is really important and valuable in making of a product or solution. Innovative companies take customers input in the whole process. This helps to know the customer requirement in advance making the product easily accepted, as soon as it gets launched.

Yes, being an innovative company starts with the starting phase of the company. To get counted among them depends on how well you know the ‘Why’ and ‘How’ of the innovation.

27

Insights’ Platform

A Rousing Short Story -by Maya Shenoy, Founder & Business Head, Creative Code

I

t all dates back to 2008 when me, along with my two business partners (then just friends) had finished our animation course in Bangalore and were not very sure about our next career move. Animation was very new in India back then and hardly was there any company absorbing freshers and even if they did it was for a very poor salary package and one had to be prepared to move out of the city.

Chethan, one of my partner and I had finished the course and were hunting for a job in the city and Naveen, our other partner was yet to finish his course. We started our career in a small production house in Bangalore. However, the owner of the company agreed to hire only one person and for a very petty salary. He asked us to decide on who’s going to stay and who’s going to leave. I asked him to hire Chethan while I preferred to still work there for no pay and instead learn the work.

Chethan’s salary was sufficient for him to pay for the fuel every month as he would stay far off from the work place. Still we decided to work and understand film making process. Chethan was good at editing while I attended client meetings along with my boss. However, things turned sour in couple of months. We were slogging our guts out and were not appreciated at all. Let alone increase in the pay, we were not even seeing any growth there. By now Naveen had finished his course and he found his interest lying in production. Camera was his best friend now.

Chethan and I decided to quit our job and this fact was not well received by our boss. He was all angry and threw a lot of tantrums before we left the place and decided to never look back. That was the day when we decided to start on our own as we knew we were capable of creating some awesome stuff which the clients had appreciated us for. We started taking up freelancing work and soon Naveen partnered with us. We were not sure if we were on the right path but every enquiry and all those small projects that we initially did, motivated us to do more.

We decided to register our firm and named it Creative Code. We started off with Zero Investment. The only investment was the three computers that each one of us had. We started operating from my house. A small room in the beginning. And within a couple of days we registered our firm in the year 2011 under the film production house category and there has been no looking back since then.

The journey definitely hasn’t been a bed of roses and trusts me, being an entrepreneur is not easy. Getting business was very tough. We were either denied a project for the lack of experience or expected to work for peanuts. The whole startup revolution has begun now and startups were not encouraged back then. However I’ll never forget how our families supported us in this venture and stood by us throughout.

Soon, business started picking up and more and more companies approached us. We worked for a smaller amount in the beginning as we wanted to have some reputed brands in our clientele and that’s how we managed to build a strong portfolio.

We have gone through the ups and downs like any other startup and have a whole bunch of memories attached. The first video shoot, the meetings where we were nervous , the trial and error experiments at workplace etc have been a part of these memories.

Today, we have turned 5 and are proud of some of our achievements. We have had the opportunity to work with some of the best brands across the globe from different verticals. We are a video production company in Bangalore and we specialize in corporate films, documentaries, Motion graphic videos, explainer videos, product launch films and so on. Combining creative outlook & imagination with modern digital technology, we at Creative Code develop powerful videos for strong impact & effective promotion.

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| November 2016 |

Insights’ Platform

| November 2016 |

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20

e Most Innovative Companies To Watch

EPI: Protecting Your Interests

D

ata centres are at the heart of pretty much all business around the globe. Major changes are going through the data centre industry due to new technologies and business drivers such as Big Data, IoT, and of course Cloud. All these forces put a tremendous pressure on businesses to make sure that their current IT and data centre infrastructure is designed and operated at the most optimum level to ensure that it is aligned with the business objectives of the organisation today whilst at the same time preparing the organization for the reality of tomorrow. This is where EPI comes in with its broad portfolio of data centre training, consulting and audit & certification services.

‘The fact is that IT spending is pretty much flat, at best, for 2016 compared to 2015’ according to Edward van Leent, Chairman & CEO for the EPI Group of Companies. We are hovering at about 3.5 trillion USD where as the global economy is expected to grow at about 3.5% to approx. 73-75 trillion. The bad news is that IT spending has been pretty flat for a number of years and at the same time there has been a dramatic growth in IT spending in the consumer market. This means

Quality is key and is ingrained in all we do at EPI

Edward Van Leent Chairman & CEO EPI Group of Companies

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e Most Innovative Companies To Watch

that whilst companies don’t spend much money on (IT) innovation, the consumers are innovating, and expect innovation, at an increasing faster pace. It is not surprising that there is a tremendous amount of change and pressure for those working in the IT and data centry industry”, added Mr. Van Leent.

EPI Data Centre Services To The Rescue EPI has developed a very focused portfolio of data centre services to assist and enable data centres to ensure that they operate at the best possible levels required by the business whilst at the same time ensuring that they are operated and maintained in an effective and efficient manner.

Release of the worlds first Data Centre Operations Standard Operations are at the heart of any data centre. The issue is that there was simply no reference point available which organisatins could use for benchmarking their own data centre operations and maintenance. EPI took up the task to write the worlds first and only complete data centre operations standard called DCOS®. It was developed using the ISO/ANSI procedures for standard development which included the review by well over 50 data centre operator/owners operating commercial, enterprise and government data centres. The success is evident as the number of downloads are growing at a rapid pace including the number of data centres using it as their reference guide. There has also been a large uptake by organisations to have their data centre audited for conformity to the DCOS®.

| November 2016 |

IT Management and Data Centre Training EPI is the oldest and by far the largest data centre training provider in the world and is best known for bringing real life experiences into their training programs. EPI offers a wide range of globally-accredited certified training programs in its well renowed data centre course framework. They address data centre facilties design and built, operations and maintenance, governance and risk, data centre migration, ANSI/TIA-942 compliance as well as IT Management courses which are fully aligned with the e-CF which is gaining international attention. The courses are delivered in more than 50 countries and over 120 cities. All EPI courses have an impartial accreditation and examination from EXIN which has delivered well over 2 million certifications globally.

Data Centre Design and Facilities Audit & Certification EPI also provides data centre audits based on a true standard (ANSI/TIA942) issued by a not-for-profit standards developing organization.

While other organizations often use technical engineers as auditors, EPI has qualified and professional auditors who have both technical skills and are certified based on ISO principles. EPI is incorporated as a Certification Body in contrast to others who are merely commercial organizations printing their own certificates without any oversight from a governing body.

Group of Companies was instrumental to the success of EPI. The company originally started in 1987 in the UK as a data centre design and build company. Edward joined EPI in 1999 as its Chairman & CEO. Having experienced and reviewed the data centre business indepth for two years since he joined he decided to make a huge strategic shift for EPI in 2001 with the start of delivering data centre training, consultancy and data centre audit and certification to the market.

This, together with his relentless work and travel schedule and the formidable team he has managed to built, has led to EPI becoming the market leader in this field.

It is no surprise that Edward managed to turnaround EPI into this highly successful organisation giving his track record in previous multinational companies where he held a variety of senior management positions where strategic management leadership and operational excellence were proven to be his key strengths.

Edward has been appreciated and admired by many in the organizations he served leading to his numerous awards of which the ‘Chairman Achievement Award’ at Mentor Graphics, ‘Excellence Award’ and ‘World Wide Field Operations Excellence Award’ at Sequent are three of the most precious awards he has received. Recently he has been awarded the ‘CEO of the Month Award.’ by CIOReview.

The Success Enabler Behind EPI It is without doubt that Edward Van Leent, Chairman & CEO of the EPI

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e Most Innovative Companies To Watch

I AM Consulting: Transforming Client’s Businesses

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ompanies are more focused on investment and improving their IT system in the present scenario. IT system has been one of the crucial mechanisms which is helping every business run smooth, effective and sustainable. However, the IT solutions must be changed once the technology adopts upgradation. The era of accepting change in an everchanging business is making many organizations prompt to learn and open their minds to changing their business with the new technology.

I AM Consulting Co., Ltd is one such leading consulting firm that has combined all experiences of the best IT consultants in Thailand to provide a practical strategy down to execution and implementation of SAP related solutions for every medium and large sized companies. I AM Consulting has been making their stand in business with a vision of helping clients to streamline their business with IT solution in order to maximize IT investment and achieve client’s company goals.

We are committed to provide end-to-end consulting services from strategy to execution to meet and exceed client needs

Taro Lertwattanarak Founder/Group Director I AM Consulting Co., Ltd

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e Most Innovative Companies To Watch

Providing Strategic Management Services I AM Consulting is committed to provide end-to-end consulting services from strategy to execution with a 360 degree and 3 dimension consulting concept enabling the customers to revamp their businesses through the right and appropriate deployment of IT solutions and strategies.

I AM Consulting is the best IT & Management Consulting firm in ASEAN with a mission to provide strategic management professional services to the clients with practical IT solutions adding value to any corporate strategic positioning and competitiveness. They have full life cycle capabilities to transform and assist clients to run their business covering all aspects of SAP implementation which can help the clients to maximize their IT investment.

I AM Consulting provides IT solution mainly in SAP product which also has other solutions such as OpenText and SuccessFactors solutions. The services cover for consulting and implementation of SAP ERP, SAP Basis, SAP ABAP, SAP HCM, Cloud solutions, ECM consulting, IT Strategy & Management, Mobility technology, and support.

Pioneer Behind The Impeccable Success Taro Lertwattanarak, Founder and Group Director of I AM Consulting, has more than 20 years of experience in IT and Management consulting business. Strong experience in many leading private, public and government organizations of Thailand as a consultant made him realize the need

| November 2016 |

for a crucial mechanism that every organization needed to drive their business. Thus, when Taro saw an opportunity in consulting business, he established I AM Consulting with his partner in 2002.

Like every greater thing that comes with a price, Taro’s startup was unsuccessful in making profit for him.

But the intention and his skills in IT consulting business paid off and took I AM Consulting to the greater heights which it deserved from the very beginning. Taro and the team have since then successfully provided right solutions to clients which drives all business processes to the better position.

Growing and Developing to Exceed Client’s Requirements I AM Consulting is the only company in Thailand that provide a full range of SAP services that includes SAP implementation, SAP license, SAP support, and SAP education. Also, the company has many consultants which have expert skills in specific solutions.

Every successful project is helping I AM Consulting meet and exceed clients’ requirements.

I AM Consulting has the best IT consultants in Thailand whose skills and experiences has proven their success in many references. They work hard to make a client’s project successful and have never failed or left their clients behind.

Memory Enterprise Management Business Suite, the next-generation ERP Business Suite.

Intention and Inspiration are Making Way The intention and inspiration in consulting business have always been the starting points of I AM Consulting.

Taro and the team have always focused on accepting the changes in IT business and help clients accordingly.

They never got out of the race and were always ready for their client’s.

When asked why accepting changes in the IT industry is a key to survive, Taro reflected, “IT is one of the core fundamental in all business industries which lead to the business success, so it helps to improve all business performance including management, business outcome and revenue. When you get all things done faster than the others, this lead to the next progress earlier than the other,” “Information Technology has been the essential and very important part of human life and the business world. It is the solution which drives every business function more effectively. It helps us to manage people, process and function in organizations. The outcome of this improvement will help our clients save their cost and production time. And this IT solution always has new technology that brings the best solutions. We will be continuing to provide the newest solution to our client,” asserts Taro on how IT and I AM Consulting is connected.

I AM Consulting has merged with Japanese firm named TIS INTEC Group, one of the largest system integrators in Japan. I AM Consulting is looking to expand their reach to ASEAN country. Their newest solution from SAP product is S/4 HANA/ In

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20

e Most Innovative Companies To Watch

infoTrust Singapore: Offering Solutions That You Can Trust

S

tarting off with a small project of developing a website for Pinnacle Executive Search, and giving their 100% efforts in the beginning landed up infotrust Singapore today on the heights of success. Hard core believer in maintaining a healthy business relationship with clients, infoTrust has worked for several prestigious clients, including ST Electronics, Mindef Singapore, Trend Micro, National Highways Authority of India, Asian Tigers, Clearpack, Robatech, Horizon Terminal, Pearl Energy, Transnational Group etc.

Established in 2006 as an IT consultancy service firm, infoTrust provides simple solutions for complex IT problems, from Small and Medium Enterprises (SMEs) to Large Enterprises the world over. Since its inception, infoTrust has rapidly expanded and today through its local business service arms cater to the markets of Singapore, UAE and India.

Backed by a large in-house team of project managers, IT system engineers, IT developers and programmers, infoTrust is changing the way businesses market interact with their customers, one business at a time.

Diverse Products, Services and Solutions Offered by infoTrust infoTrust offers customized IT, web based and Cloud based solutions hosted on Microsoft Windows Azure, targeted at the niche operational requirements of the various sectors. Recognizing the need for every business to benefit from IT, infoTrust also provide quality IT consultancy and customized IT solutions to SMEs seeking enterprise-grade IT solutions to increase efficiency and productivity levels while saving on time and costs as they expand their business.

As every customer has unique requirements, infoTrust Singapore came up with its Web Based Rapid

We at infoTrust believe in constant innovation with Daily Incremental Growth

Gyanendra Kumar Founder infoTrust Singapore Pte Ltd

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e Most Innovative Companies To Watch

Application development platform, teamWork for the development of web-based solutions. Solutions developed on teamWork framework could connect key stakeholders (management, employees, customers, vendors) of the business which enhances transparency, set up organized process, uniform communication and provide integrated business intelligence. infoTrust also offers Products like, teamWork Frame Work - to build a web based rapid application, teamWork CRM (Customer Relationship Management), teamWork EMS (Education Management Solution), and teamWork HCS (Health Care Solution).

Innovative 4DiC Approach of infoTrust infoTrust has an innovative 4DiC approach project management and delivery, which enables them to truly understand clients’ business and design effective IT solutions that drive productivity and automation, leaving clients business operating seamlessly. infoTrust, provide a holistic suite of services that ensures clients organizational needs are met through quality targeted IT solutions designed to work with their business.

DISCOVER; first step is to understand client’s business processes and SOPs and analyse current workflows of their operation to help them to identify and document potential bottlenecks, redundancies and duplication of tasks. After asking questions helping clients set priorities, infoTrust design an optimum workflow that their IT solutions will help automate. Working within clients agreed budget, infoTrust refine and

| November 2016 |

tighten clients overall business processes while staying on top of costs.

DESIGN; after understanding the requirements, infoTrust establishes a work plan and chart out important timelines and milestones for the project, appointing a project manager on site throughout to ensure not only those milestones are met on schedule but that quality is not compromised. infoTrust’s development team begins to design processes that will help plug the gaps that are unique to the client’s system yet integrate with their existing IT infrastructure.

DEVELOP; using the latest coding techniques and cloud innovations in partnership with Microsoft, infoTrust’s team develop and code a fully functional, customized and integrated IT solution that meets the agreed requirements. infoTrust test-bed the system thoroughly to ensure it meets its functionalities before moving onto the deployment phase.

DEPLOY; infoTrust conducts a soft launch of client’s systems for the initial month. During this phase, users will be trained and will have the opportunity to try the system and raise any problematic issues that they encounter. infoTrust rectify these issues and ensure that the system is highly optimized before launching it in a fully live environment. The clients will also receive login credentials and user guides so that you can easily configure and maintain the system without the need of an IT professional.

INFOTRUST CARE; even after the system is fully adopted by client’s users, they can be assured of continual IT support in the form of infoTrust Care to help keep their system performing at its optimum at all times.

In the event of any downtime, infoTrust will work to restore full functionality in accordance with their Service Level Agreement to ensure minimum disruption to the client’s business.

Gyanendra Kumar, Brain behind infoTrust infoTrust Singapore is the brain child of Gyanendra Kumar, who belongs to a middle class family of Allahabad in India. It was after graduating from the University of Allahabad in Electronics & Telecommunication Engineering, Gyanendra began his career as a Software Engineer. It’s been since his graduation days, he had a yearning for having his own venture. But lack of funds proved to be a big obstacle in his way. It was only after working for almost 15 years in leading national and multinational companies in India, USA and Singapore, he formed infoTrust Singapore Pte Ltd. in 2006.

Today, infoTrust has entered markets of India, UAE and Hungary. In India, he has set up a company named teamWork info Solutions Pvt. Ltd. teamWork complements the Singapore company through technology developments and sales businesses in Allahabad, Chennai and New Delhi.

Also, in UAE and Hungary. They have tied up with the firms for the sale of infoTrust products.

Gyanendra elaborates, “While working for any client, my main motive has always been to gain the trust of the client. I believe that if client trusts me then there will always be a healthy business relationship between us. Trust is the core value of infoTrust and every infotrustian works towards achieving this.”

35

CXO Standpoint

NOVEL

TECHNOLOGIES

THAT SIMPLIFY

ENTERPRISE

SYSTEMS

T

he three big technologies impacting the enterprise in the near future are mobile, social, and cloud.

These have all, of course, been around for a few years, but they are finally reaching the maturity required for enterprise robustness and scale.

In the mobile space, the community has standardized on iOS and Android (much to the chagrin of early leader Blackberry/RIM). More companies are comfortable with Bring-Your-Own-Device policies or have an enterprise wrapper such as Good to harmonize security policy. A decade ago, we entered into the world where you were expected to be able to answer a work call or email at any time, because you had a cell phone. Now, mobile access to systems and data is going to push us towards a norm of 247 “complete responses.” No more one-line “I will look that

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up in the morning” responses from a phone. Instead, we will be able to access enterprise systems seamlessly regardless of platform or form-factor. Development platforms that enable simultaneous construction of mobile and web/desktop interfaces will also become the norm, as no application should be limited to a single client device type. Today’s users, frequently use tablets in the field as opposed to the old-world pattern of the user as an assemblyline worker chained to a desktop. A mobile user can much more effectively interact with the customers, suppliers, other workers, assets, and other entities that business systems are all about. Real-time interaction generally results in better data and faster visibility throughout the organization, both core components of Return on Investment. With the rise of larger phones, tablets, and the HTML5 standard, using the web version of an application

| November 2016 |

CXO Standpoint

from a mobile device has become an acceptable alternative to building a specific, native mobile version, but doing so generally compromises usability.

On the social front, citizens of the Millennial and X generations have become accustomed to their personal software supporting feed-based interaction. Every object supports commenting, tagging, filtering, etc. Images, video, and text are all intermingled seamlessly. A user can follow hundreds of contacts by exerting only a few minutes a day of scrolling through updates, and mobile technology makes it easy to take these few minutes whenever downtime emerges. Enterprise systems are still fairly locked into the old paradigm of forms, reports, using email for less structured communication. As these systems are refactored to use a social interface, users will get the same interaction their personal software has led them to expect. A sales executive can follow updates to a pipeline, events for when a demo was performed, and collaboration points with the contracts team the way he or she would follow streams of social events. It can even be done while walking through an airport. The social posts made by both system and human actors become part of the audit trail of the records they are associated with, minimizing the dreaded searching of emails that often becomes a poor substitute for this functionality.

Finally, the cloud has reached a level of security and maturity that is acceptable to the vast majority of businesses, crossing the chasm from “bleeding-edge advantage” to “expected infrastructure.” Certifications give businesses comfort that data will be secured and backed up.

The price point has continued to fall, to the point where hosting servers in a private data center is no longer competitive with the economies of scale of the cloud.

Budgets can easily be set to gear more towards the operating expense model of cloud offerings as a service than the cap-ex model of building and hosting in a proprietary data center. Customers expect the ease of use and uptime of cloud-based systems. Additionally, since few enterprise systems exist in vacuum, modern standards greatly facilitate integration among an organization’s cloudbased systems, including integrations with systems maintained by partners, suppliers, and even customers.

Enterprise technology vendors are simplifying deployment, maintenance, and procurement with a range of PaaS and SaaS offerings, simplifying the adoption of cloud technology. | November 2016 |

Austin Rosenfeld CEO Macedon Technologies Macedon Technologies is an Appian reseller and services partner. We build all of our systems around mobile, social, and cloud architecture. Whether the paradigm is workflow automation, case management, integration with end-user visibility, document management and routing, or just a general-purpose enterprise system, we use these maturing technologies as the foundations of 21st-century enterprise systems.

37

Chalk Talk

E

ssential Characteristics in mployees to Drive Innovation

U

nless your company is listed in the fortune 500 companies, where thousands of applicants are lining up for positions, odds are that recruiting, training and assembling a team of talented members is a challenging task.

Just like a person’s profile on social networking sites, an applicant’s resume and interviews will only give you a hyped up polished snapshots of who he really is. Thus, it is difficult to know before hand, how they will react when the going gets tough.

This makes it imperative for any organization to hire employees who can learn and innovate processes which will better suit their strategic operations. Mentioned here are a few characteristics to look for in employees in the workplace.

A high capacity for creativity Most companies thrive over trying different things, so an employee’s creativity is a key factor. Hence an emphasis on innovation will delight a productive employee to help the companies planning to grow and improve.

They under promise and over deliver A good employee will know that it’s a cardinal sin in business to say something you will do and not deliver accordingly. They would know that going over and beyond to get a job done will make a great impression and will come to fruition in the future.

Take ownership of their work and know when to ask for help It feels good to be applauded for a job well done, but for a successful employee, getting criticized is equally important to own up to. Apart from this, it is not expected of any employee to be a know-it-all. Therefore, employees should know when to find a person with better knowledge and learn the scaffolding for this approach.

training and skill development. Thus, employees have to learn at lightning speeds and share what they learn. They take initiative to master processes and strive to improve upon them to help the company grow.

Focus on activities that maximize productivity.

There are millions of things a person can potentially do in a single day. A successful employee will know which work to prioritize to best ascertain what impact they will have on the business.

Listen and understand first Great employees have mastered the art of listening. They would listen to their colleagues so that they would feel understood. They will then, communicate their views in the best possible way their colleagues can understand.

Seeking a good challenge Every role is centered on the initiation shown by employees to step up to the goals and challenges offered by the job.

The want and need for team members to seek challenges that drive the business forward is critical to a company’s current and future growth.

Strive for excellence, not perfection It’s a known fact that there is no such thing as perfection.

Things will never be perfect and can always be improved upon. Successful employees will know not to reach for perfection and rather be proud of their work while ensuring that the end user’s expectation are met.

Employees are the core composition in any organization, and an innovative team is required for any organization to grow consistently. It is also imperative to note that each of these qualities is a fatal personality flaw and should someone perform poorly in any single regard, they are likely to become a liability to the company in the near future. That is why it is important for an organization to recruit employees, they are confident will possess these characteristics and be efficient and innovative.

A resourceful self-starter and independent thinker Most start-ups do not possess a well structured process of

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e Most Innovative Companies To Watch

iZND Services: Upsurging Operational Efficiency

C

ompanies need to do investments to be on the top of the competition always. The reason to do this is the need of regular keep up, at the same time there is a constant need to do things better than they are today. So, what the companies need is the best infrastructure outsourcing services which will not just help them reduce cost but gain efficiency, flexibility and scalability.

To help companies jump start growth and achieve greater responsiveness, iZND Services provides complete spectrum of infrastructure outsourcing services. With these services client’s business can gain much with reducing costs and complexities, and increase in operational efficiency. iZND provides its customers repeatable, proven process that delivers consistent end-results regardless of project scope or client.

We provide our customers with repeatable, proven process that delivers consistent e nd-results regardless of project scope or client

Isaac Andy Founder CEO & Director

iZND Services

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e Most Innovative Companies To Watch

With a dedicated team having hardware and software professionals specialized in developing services and products, iZND meets the customers’ needs and best interests. iZND has a broad experience providing IT Services, with this they have invested extensive resources and have developed a mature Managed IT Services Program, Cloud Computing Solutions and Professional IT Project Delivery.

savings. iZND’s customized options can supplement other vendor solutions.

The Experienced and knowledgeable team of iZND offers rapid response and individual focus to clients. Proven ability to manage projects both domestically and internationally, including extensive logistics experience and proven international logistic support experience of iZND Services fulfills your business or corporate IT needs.

Outsourcing Services that Companies are Craving for Today, companies are facing several problems, which includes the questions like what servers to buy and which firewall to install, which turns in breaking down the operating system, security is breached and network disruptions become a daily problem. iZND is there to help companies to outsource their core and critical IT requirements, fighting these problems.

The iZND Services business value, Predictable and standardized processes, On-demand environment solutions to meet the dynamic business needs, Transparent infrastructure solutions that reduce your total cost of ownership (TCO) with various tools and automation frameworks, Multisourced environment expertise to manage suppliers by assuring SLAs, Singular accountability for business performance with an Integrated Service Delivery Model (ISDM), Continual improvement and innovation frameworks that leverage Service and Improvement Plans (SIPs) and Lean Six Sigma.

Today’s business environment makes it imperative that the dynamic infrastructure requirements align with your business needs. iZND’s Infrastructure Services (IS) and Infrastructure Management Services (IMS) deliver end-to-end, effective and reliable solutions that can transform your business operations. iZND Services provides a single point of contact for all your IT business requirements, a complete technology life cycle support for companies. iZND Services delivers quality technology products and services through a comprehensive range of customized offerings by helping companies understand the practical business implications of emerging technologies. iZND tailors the services to fit the clients requirements and provides bestin-class service at a substantial cost

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iZND’s core services and solutions include, Mobility Solutions, Remote Collaboration Solution - for Teams or Organization across the Globe, Office Virtualization, Cloud Solutions, IT Managed Services, Desktop, Server & Mobile Solution with Support Services, Vendor Management and IT Project Management.

Isaac Andy, Conscientious behind iZND Isaac Andy Founder, CEO and Director of iZND Services is a versatile personality. Isaac holds a bachelor's degree in Bsc (Hons) Computing, Information Systems¸ Staffordshire University and a Diploma

in Computing, Information Systems from Asia Pacific University of Technology and Innovation (APU / APIIT). Well verse in Chinese, Malay and English, Isaac has hands on experience as an Application Developer, Database Administrator, and Project Manager in a wide variety of business applications. He is particularly interested in client/server and relational database design using Oracle, Sybase, and MS-SQL Server.

Isaac is always interested in migration projects, as well as close interaction with the DB manufacturers.

Before starting his own venture, Isaac worked with a list of reputed companies. Just after completing his education, Isaac joined Parkson Corporation Sdn Bhd as a MIS ExecAnalyst Programmer. After that he moved to work with Getronics Solution as a Technical Manager. There was no stoppage for him then, as he moved forward to work with IBM as a PSS Desktop Technical Lead. Then he worked as a Head, Desktop Management for Malaysia Airlines System, and then he was a Technical Leader, CTS Asia Pacific at IBM Malaysia and Project Manager at Solsis (M) Sdn. Bhd. It is after having a vast experience in his kitty to work with such a big companies Isaac started his own venture iZND Services, serving as a CEO and Director, Information Technology to the company. It is only this diverse experience which inspired Isaac start his own venture. iZND Services desires to provide the best services to their clients in the future.

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20

e Most Innovative Companies To Watch

Lanrex:

Providing Business Solutions Backed

by Advanced Information Technology

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usinesses are moving away from traditional methods to more technologically advanced means to be on par with the global changes that are transforming industries, and Information Technology solutions are the way to go about it.

Companies are lining up tech solution agencies to plow through the dense uprising of new and innovative technologies to facilitate growth and transformation in their respective industries. In fact, it has become a necessary denominator for any organization to have an IT support company assisting them to navigate in this digitized world.

Lanrex is an outsourced IT department, catering to clients to ensure they get the most out of their IT services, software and functions. Lanrex believes that technology isn’t just a definitive component of business anymore, and that it should be in accordance with the business strategy and goals of the company. To get the best out of technology and make it work for their clients, Lanrex works to interpret their business, their goals, and their perception towards the future of the organization.

Technology should be compatible, current and convenient for the user. In today’s workforce, mobility is important and Lanrex can facilitate the implementation of a mobile office by setting up digital workspaces that will allow the staff to work remotely, by leveraging cloud computing enabling businesses to store their data offline to better manage documents and scale up their file storage.

Lanrex provides business solutions in Digital Workspaces, Integration, Cloud Infrastructure as well as Security and Compliance. Lanrex helps businesses

We don’t do technology solutions - we do business solutions backed by technology, and that’s what makes all the difference

Jodie Korber, Managing Director.

Lanrex

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e Most Innovative Companies To Watch

migrate to cloud computing, resulting in clients reducing costs, increasing productivity and a more agile environment.

In some instances, the IT solutions can be used to create a ‘hybrid’ environment by combining cloud hosting with onsite storage to create a consolidated solution that works for the business.

Lanrex provides security and compliance for their client’s to protect them from potentially fatal attacks of hackers, malwares and viruses. They protect online infrastructure against email threats and defend cloud data to reduce the risk of data loss and downtime, resulting in lost sales, productivity and revenue. Lanrex also provides backup and disaster recovery for all minor and major events whether they are hardware or software failures.

Lanrex include strategic business analysis, consulting and project management in their services which are backed by comprehensive customer support. Their Assistance team (managed services) responds to customer issues and the Optimization team (project services) which anticipates future issues and suggests improvements to ensure continuous and enhanced operations with the agility to adapt to market changes.

Lanrex has worked with diverse small and medium sized businesses from Australia, New Zealand, Hong Kong, Singapore and Papua New Guinea for many years. Even though these companies belong to different industries with specific applications and systems, Lanrex continue to be successful in supporting them by following a high level of network

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engineering standards and am understanding of current and emerging technology.

Understanding Client’s Needs Jodie Korber, Managing Director of Lanrex, has been in the technology industry since 1996. Jodie was initially a consultant at Lanrex. In 1999 she became the operations manager, where she began managing significant projects for clients including the Commonwealth Bank, before taking over as MD in 2009.

It is this kind of experience and knowledge that she uses to assess a business and develop a strategy leading Lanrex’s clients to success. Jodie is a real people person; she is approachable, easy to talk to and will always be honest. She meets with clients personally to gain a deep understanding of the client’s needs and accordingly work with her team to remedy their problems.

Jodie understands and accepts that technology is the common theme in any business. Every situation is unique and therefore each situation requires a unique solution.

Business Diagnostic to Help Clients It all starts with Lanrex’s 4 Stage Business Diagnostic where they help the clients to better understand where technology can be connected to their business strategy. Once the client is clear on the selected strategy, Lanrex then analyzes the existing structure against industry best practices. The next step involves in developing a plan right for the client’s business.

employee engagement survey’s, facilitating an audit of existing infrastructure against industry best practice to develop a plan that’s right for their business.

Lanrex connects business with the technology they need to get ahead. And this all comes down to finding the right fit. This proven 4 Stage Business Diagnostic Provides a detailed insight into the current business, highlights main points and provides solutions.

Four Core Values to Live up to Lanrex believes in four core values and shares their stories through Enterprise Social Networking (ESN). These core values are innovation, challenging the status quo, a great customer experience and being great by choice. Lanrex believes that there are opportunities to innovate and develop in every field, from sales to operations and product development, which is a good thing.

They prefer to adhere to their clients with an understanding that “the client don’t know what they don’t know.” It’s their job to provide them with the best possible solutions that will work for the client’s business. The company strives on to give their clients the best customer service. And in the process, they are trying to achieve greatness while doing a bit towards it every day.

With a great customer service experience, Lanrex is relying on their customers to stick with them for years to come. The company is counting on their 4 stage business diagnostic strategy to help clients achieve the best results, even if it means to look beyond their own toolkit to get the best systems to accomplish it.

This process involves working with clients to gain a clear understanding of their business strategy, completing

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20

e Most Innovative Companies To Watch

NTT i : 3

Where Innovation Is the Soul of the Company

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TT i3 is driven by a belief that innovation is not only a necessity in today’s ever-changing business world, but that innovation should truly be the soul of a company. As a result of that philosophy, teams at NTT i3 focus on developing technology that solves both significant global business challenges and real human needs.

NTT Innovation Institute, Inc. (NTT i3) is the Silicon Valley-based global innovation center for NTT Group, one of the world’s largest ICT companies. They work with both established enterprise companies and early stage digitally-native businesses to identify ambitious ideas with game-changing potential and develop them into new technology platforms that address significant business and consumer problems in the marketplace.

Transforming Ideas From The Lab into Marketplace Realities NTT i3’s full lifecycle approach to innovation focuses on taking ideas from the lab into the marketplace. Value is placed both on the open innovation process of exploring and prototyping ideas, as well as commericalizing them with real customers.

Unlike startups, the company has access to a well-funded global team of operating companies and customers with whom they can partner on commercialization efforts.

In addition to the vast assets of NTT Global, NTT i3 relies on its diverse innovation teams, a culture that supports risk-taking, and programs that help bring engineers’ passions to life. In order to address issues of global significance, the company cultivates diverse talent working on collaborative teams.

This includes having the right mix of technical and business skills - and also enabling people to

We want to support the sparks of creativity that come from engineers’ passions

Ravi Srivatsav Chief Business Development Ofcer

NTT Innovation Institute, Inc.

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e Most Innovative Companies To Watch

follow their personal passions. A team might include business architects, machine learning experts, security experts, UX and UI designers, and project managers. For NTT i3, it’s all those people working together and bringing different perspectives, that make their approach to innovation work.

NTT i3 believes that it is important for enterprise companies to change the way they think about risk and failure if they are to truly develop and embrace innovative practices. So while diversity of talent is critical, NTT i3 also builds the right culture to support the work of its people. At NTT i3, employees, industry experts, and outside entrepreneurs work together in an environment that supports the inherent risk of innovation and welcomes open exchange and debate.

Working with Global Innovators and IT Leaders to Create a Better World NTT i3 is always investigating ways that IT managers can more effectively respond to the networking and full technology stack issues that result from today’s fast-changing business conditions, while also pragmatically managing their existing infrastructure investments.

Current areas of applied R&D focus and innovation investigations include: Healthcare: NTT i3 is investigating ways to use data to personalize medicine. By accessing and integrating data sets from public sources, private companies, and connected hardware devices, healthcare can become personalized with vastly improved outcomes around issues of drug interaction prediction and remote treatment compliance.

Wearables: NTT i3 is monitoring human biology to change athletic

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performance. By using wearable technology to collect real-time data from athletes, analysis can be performed suggesting ways to improve performance not only for an individual, but also for larger defined populations.

IoT Security: NTT i3 is defining new ways to protect billions of connected hardware devices from hackers. In industries that are rapidly automating such as manufacturing, transportation, and healthcare - developing technologies and practices that enable the attacks to be predicted in advance and also provide more rapid and effective responses to those incursions have become ‘life critical’ requirements.

There are several platforms which NTT i3 has commercialized and are in the marketplace with the partner operating companies.

GTIP: Delivers a next-generation enterprise cybercrime toolkit of software and managed services to proactively identify and defend against threats by the intelligent consolidation and analysis of threat data from multiple sources.

ESI: Enables enterprises with multiple sites or locations to quickly setup and flexibly manage network operations with carrier-grade functionality and broadband-based flexibility.

NTT cloud Plan: Informs cloud transformation by collecting relevant company-specific information using customized surveys, so clients can understand the plan to migration in just days instead of weeks.

NTT cloud Migrate: Maps application requirements to appropriate primitives such as compute, storage, and network for self-service ease and control of cloud migration and management.

Leading Business Development Innovation at NTT i3 Ravi Srivatsav, Chief Business Development Officer at NTT i3 is responsible for all aspects of product marketing, sales and business development-in areas including software defined networks, edge computing, and machine learning technologies at NTT i3.

Ravi began his career in the technology sector as a product developer and product manager in enterprise software working with Rational Software, IBM and Microsoft. Additionally, he was the head of platforms and games at My Space (Fox Interactive Media) and Social Gaming Network (SGN).

Prior to NTT i3, Ravi was the founder and CEO of ElasticBox, an enterprise startup designed to manage application workloads in a hybrid cloud infrastructure.

Reflecting on how NTT i3 is different Ravi says, “Creating an environment that supports change has been really hard in large corporations, largely due to the pervasive fear of the unknown.

At NTT i3, we are dedicated to changing that by creating an environment that supports people for embracing risk, trying something new as a team, and learning from the process.”

In talking about the commitment to supporting engineers’ passions “We want to provide our engineers with the time and financial resources to act like a scrappy startup team, quickly prototype and iterate on ideas, and see if it has the legs to develop into something that can solve a significant human and business challenge.”

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Editor’s Desk

How Leaders Drive Innovation?

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e humans have always been obsessed with “Innovations” since the 1800s till the present day. We have always looked for something novel and unique that would change the things for the better good. From Thomas Edison to Mark Zuckerberg, innovators have been helping the mankind making it a better world.

employee desires. They understand the need of implementing and encouraging employees for innovation. If you cannot think of any such policy, then try replicating the processes on the project level by allowing employees using their creativity and ideas. In this way, leaders inspire employees to take their ideas to company’s betterment.

While innovation has been essential to success in every field of business and life, it’s up to leaders how they drive it in businesses.

Set up Clear Visions Every company looks at innovation in different ways and it cannot be controlled, but what matters to companies is to have clear and defined visions about innovation strategy.

Setting up audacious goals help innovators to dominate the market with unique ideas. Jeff Davos saw the dream of making a common marketplace in large, he did set his vision and followed his dream and rest it history. Innovations won’t happen if you don't see big dreams and set goals accordingly and that is a basic truth.

Communication is the Key Every new idea that is being formulated needs to be communicated and celebrated. It often happens that you tend to wait to see what happens before you make any announcements.

Simply putting, you want to limit your exposure to failure. But the point is that the true learning is in the Develop Innovation-Friendly Policies development phase as that’s where the No innovation can take place without risk taking happens. Innovative leaders proper encouragement and policies at have set time in meetings for updates any organization. Google is known for on innovation, and to share what they its 20% time to work on any project an see happening across the organization.

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Be realistic about your craving for failure 94% business leaders say that innovation is the key to success, but still, only 14% leaders get it done in their organizations. Why this big difference? Because most of the leaders don’t want to see the bigger picture where they fail. If you are taking risks, then thinking about failure should never be in your thoughts. Most of the successful innovators know that failure is something that cannot be avoided and so being prepared for it is the best thing to do. Being realistic about what’s to come if things went out of hand, only help them take calculated steps.

Finally, implement it That’s the final step every innovative leader takes when talking about innovation. Yeah, that’s right, implementing the idea into the workplace comes secondary. After having a better understanding of the pros and cons of their idea, leaders take it to the reality by implementing. Succeeding in the first attempt hardly matters for them, because transforming their idea into reality becomes the sole purpose for them, doesn’t matter in which attempt they succeed.

Being an innovative leader is no easy task, but if you take the right steps, then you will be driving innovation in your organization already.

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20

e Most Innovative Companies To Watch

RPMG:

Unveiling Black Light Revenue

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or the last 40 years, CEO’s have invested hundreds of billions of dollars in the quest for consistent sales growth.

Invested in everything from recruitment and sales training, to new product development, to wave upon wave upon wave of technology innovation, from CRM to Marketing Automation to social media. All have delivered only disappointment and frustration. Like the quest for the Holy Grail, this quest also has been futile.

Successful and sustainable revenue creation needs a combination of insight into where opportunities for improvement in the revenue creation process lay, and the ability to bring those opportunities to life - to crystallise the revenue. Many of those opportunities lay hidden in plain sight within organisation’s existing revenue systems; they just can’t see them. Since 2005, RPMG has helping organisations across multiple industry segments reveal and surface what they call Black Light Revenue, and bring it to life employing Marginal Gain Theory. A combination of advanced revenue performance analytics embodying more than 300,000 hours of deep, consulting-driven expertise in revenue improvement makes their TelemetRy analytics solution immense unique and RPMG one of the 20 most innovative companies to watch.

The era of Big Data is providing more problems than solutions for many companies because they simply cannot ingest and glean insights in a timely fashion from the huge amount of data being produced every day. RPMG offers a managed service that ingests qualitative and

In Black Light Revenue, TelemetRy and Marginal Gain Theory, we are creating a new commercial discipline around revenue creation and improvement that is applicable to thousands of companies globally.

We see a very bright future with no shortage of hard work

Craig McKell Founder & CEO Revenue Performance Management Group International

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e Most Innovative Companies To Watch

quantitative data on the performance of key revenue drivers in a series of snaphots taken at regular intervals time series photography for revenue.

The movements in the drivers between snapshots - the time series deltas, reveals changes in organizational marketing and sales behaviors as they happen. Using highly sophisticated predictive analytics TelemetRy map a series of updated blueprints for activating revenue based on the insights gained from analysing the time shifts. Absent TelemetRy, that revenue lies unseen - hidden in the noise.

Meet the Maestro behind RPMG Craig McKell is the founder and CEO of RPMG. Born and educated in Sydney, Craig, went on to become a partner at Ernst Young. A chance conversation with an associate inspired him to begin examining the actual “revenue performance” of companiesnot what was merely observable on the surface. In other words, how good were companies really at generating and importantly improving their ability to increase the size and velocity of their revenue pipelines or funnels.

Over many thousands of hours and hundreds of clients, he and his team discovered and then proved that small, incremental - sometimes invisible changes to the key links in the revenue creation process produced disproportionately large improvements in revenue output. Over more than 140 clients to date, a CAGR in revenue of 24% is testimony to the strength and validity of Craig’s original hypothesis.

“It’s just like the movie Moneyball.

People get so used to seeing things in a particular way they lose the ability to ever view anything any other way.

It’s exactly that way in sales and marketing. People with 30 years of

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experience are astonished when we show them how a simple 1% improvement to the rate of pipeline conversion can increase total revenue by 5% - and profit by 32%. It’s hiding there in plain view, but they can’t see it. But TelemetRy can!”

Uniqueness of RPMG RPMG has the ability to reveal hidden revenue - Black Light Revenue, that lays hidden in plain sight within companies. As it is a new business discipline, in the future RPMG sees revenue specialists being as important to a company as other regular disciplines like accounting and marketing. As of yet, apart from other consulting firms who specialise in various niches, RPMG are yet to find a like competitor with the combination of analytics, technology, people and process across the entire scope of the revenue process. The current predictive technology is being improved all the time which is enabling RPMG to help companies close the gap on real vs. forecasted revenue and provide greater certainty to the business.

Without adding cost to business, RPMG has been able to achieve yearon-year revenue gains for clients at an average of 23%. “We have had 143 clients in 10 years including Google, and as such, we can see our scale and potency increasing and low growth market and big data slowing revenue velocity,” says Craig McKell.

TelemetRy embodies more than 300,000 hours of marketing, sales and management experience gathered from working with some of the world's best known organizations - including Google, IBM, Microsoft, Optus NTT, Westpac, Telstra, NEC, Symantec and McDonalds.

Flagship Product RPMG has developed state of the art evenue analytics software, RPM TelemetRy™, bringing prescriptive analytics and insights to marketing and sales by revealing and quantifying the future financial impacts of changes to the marketing and sales tactical mix.

The software will objectively measure what stage of the sales process buyers are at and how quickly they are moving through the pipeline. It has been designed to measure every aspect of an organization’s revenue performance to produce insights enabling continuous improvement into the future and quantifying the ROI from specific marketing and sales campaigns and activities by measuring contribution to revenue, margin, profit and value.

“Armed with the RPMG process and my plan on a page, I went back to my leadership team and assessed our USP and ICP and came up with a couple of targets to aim for. By June we had worked a couple of those targets and established two long-standing agreements for revenue in excess of $100M annually. Thanks for the great tools to implement in our business,” - Brendan, CEO - Sirromet.

“Completely changed our outlook on the way we engaged with our market and customers. The ability of the RPMG Team to engage our team and get them switched onto “the buyers’ journey” was fantastic. I would thoroughly recommend them to any CEO or business leader - whether they think they have a problem with revenue or not,” - Stuart, CEO - Google Enterprise.

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20

e Most Innovative Companies To Watch

Toppan Vite: Driving Financial Technology Forward

T

oppan Vite has been a global pioneer and trusted partner in the world’s financial markets for over three decades, serving companies and institutions and their legal and banking advisors in Asia, the United States, and Europe. As a one-stop-shop for all the financial printing and document management needs, Toppan Vite helps clients create, manage and distribute time-sensitive financial materials including content for capital market transactions, financial reporting and regulatory filings, funds and annuities. The company has worked on thousands of corporate and capital markets assignments and offers a broad range of local market experience combined with regional and global capabilities.

Technology has changed the way people disseminate and share content in documents and filings, and the world’s largest printing company has led the charge. Toppan Vite offers intuitive service platforms that are easy to use and utilize cutting-edge technology and advanced

We aim to help our clients by using innovative technology platforms that provide accurate, effective and valuable solutions

Jeffrey Riback President

Toppan Vite New York

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e Most Innovative Companies To Watch

cybersecurity protocol developed using extensive feedback from industry experts. The Hive suite of innovative technology solutions has garnered industry-wide accolades for saving time and money during lengthy financial printing processes, and are poised to continue evolving to meet our clients’ ever-changing needs.

The Hive® suite of cutting-edge technology solutions aspires to the time-tested organization of a beehive an industrious community collaborating in a secure environment towards a common goal. The Hive® suite includes: Hive® Virtual Data Rooms, a fully accredited platform that offers an uncluttered interface and suite of dynamic real-time activity reports that give dealmakers total control and insight of their data.

Hive® Content Control, an easy-touse, cloud-based solution that delivers a secure, hassle-free experience for authoring, editing and managing shared content from internal and external contributors.

Hive® SEC Self-file offers an intelligent interface and time-saving solutions for automating the disclosure and filing process for public companies, investment companies, and compliance professionals and security attorneys.

Hive® Marketing Solutions offers you a one-stop approach that, combined with their digital storefront, streamlines the entire process from printer to mailing house.

Additionally, Toppan Vite’s traditional financial printing services include the

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industry’s only auto-pagination feature within a single source typesetting environment. This streamlined business model enables drastically accelerated filing timelines. Their expanding operations, including company-owned conference, printing and fulfillment facilities house skilled subject matter experts for typesetting, design, translation, EDGAR, XBRL, print, e-delivery, mail and fulfillment.

Toppan Vite’s team, comprised of standout industry experts, have a depth of practical know-how and decades of experience working with corporate issuers, legal and banking advisors, mutual fund companies and private equity firms. The team is empowered to make decisions, give client’s technology options, and solve pain points. Our clients speak directly to subject-matter experts who work with our production team to answer technology questions and deliver on projects in an accurate and efficient manner. Toppan Vite does not rely on a complex patchwork of legacy systems - the team is motivated by technology and continuously looks for ways to improve the precision and efficiency of client projects.

Toppan Vite New York President Jeffrey Riback is a business leader and innovator with three decades of experience in financial printing.

Previously, he was a Principal and CEO of Data Communiqué International, which he transformed into a technology-driven solutions provider of automated publishing, content management, and document distribution services for banking, investment company, insurance and healthcare clients. Prior to that, he was Senior Vice President of Sales and Operations for RR Donnelley’s Capital

Markets Division, where he was responsible for managing global sales, printing and production services organization while overseeing the execution of some of the largest deals in the history of the financial printing industry.

Toppan Vite’s March into the Future The technology solutions offered by Toppan Vite give the clients a robust platform for faster, better service, simplifying the process of creating, managing and revising their documents. In the future, Toppan Vite will continue to develop SaaS offerings for self-service, automation and collaboration. As technology leaders in the financial printing industry, they are constantly working on providing new SaaS offerings for the clients.

“We are excited about how technology can help get the job done faster, more accurately and cost-effectively,” said Toppan Vite New York President Jeffrey Riback.

“Technology has enabled corporations, investment companies, mutual funds, annuities and insurance firms to automate processes and gain efficiencies. To effectively manage content, we must maximize efficiencies, preserve regulatory and brand integrity, and ultimately save money. This approach has had tremendous benefits for both corporations and the individual investor,” Jeffrey asserts on how companies can implement technology in businesses.

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