The 10 fastest growing erp solution providers august 2016 by Insights Success Media

The Proliferation of Complexity

Rana Gujral TiZE

Innovative Industry-Specic ERP System for Indian Industries

Challenges of IT Infrastructure Transformation in the Industry

Sudheer Nair eresource Infotech

Sandeep Tidke CredenceOne Associates Pvt. Ltd.

www.insightssuccess.in

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

JULY 2016

The way of business solutions

Enterprise of The Month

Editor’s Desk Using Cloud as a Database for ERP

Enterprise Concern Thakur Anup Singh Chairman

Mr. Sudhir Singh Mr. Mahender Singh Managing Director (Technical)

Managing Director (Sales & Mkt.)

Is Your Business Ready for an ERP System?

Will create create EASE EASE for for SMEs SMEs to to adopt adopt Will

GST GST

Marg Compusoft

Editorial

here is no doubt that in recent years, the ERP software used by manufacturers has always been on the rise. The demand for more advanced and superior technology is growing day by day as more and more companies are finding success in bringing business management and automation tools like ERP, CRM into the workplace. Haply, the newest and most exhilarating addition to the colossal suite of ERP solutions is the advent of cloud computing. ERP software that are cloud-based provide more flexible platform for companies in accessing and taking control of their business software. It’s important to be weary of data security vulnerabilities, if cloud-based computing sounds like a great fit for your company.

Industries Are Gazing At the ERP Crystal Ball

Before your company makes the transition prepare well in advance, do a lot of research from your side and ask plethora of questions to potential vendors regarding cyber security and data breaching. The way manufacturers are running their companies and creating their products is changing day by day, as a result software providers are also changing and adapting with the industry too. Thus, the future of ERP will deﬁnitely see customization at the forefront of the technological needs of several manufacturing industries and business owners. Every industry as well as business is unique, and so are their needs and wants, so business management software are expected to provide solutions that are designed with speciﬁcity in mind. Since its inception, ERP software has come a long way and for making it more accessible than ever before, it is now fully functional when combined with CRM and other automation tools. Additionally, use of software among various companies has seen a steady increase in the past few years, and will continue to head up in an upward direction. Moreover, this rise is due to the incredible results seen by among the companies that have integrated CRM, ERP and other automation tools and business management into their repertoire.

Charlie Gupta

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Enterprise Concern Is Your Business Ready for an ERP System?

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g r a

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Enterprise of The Month Sage: One-Stop-Hub for ERP, CRM and Payroll Solutions

CXO Sandpoint

Editor’s Desk Using Cloud as a Database for ERP

Challenges of IT Infrastructure Transformation in The Industry

CXO Sandpoint

The Proliferation of Complexity

CXO Sandpoint

Interview with Insights Success

Last Mile’s Journey towards Success

Innovative Industry-Speciﬁc ERP System For Indian Industries

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

Nippon Data Systems: Setting New Standards of Excellence

Rechner: An Enterprise Solution Provider

EME: Transforming Your Business To The Next Level

Inspirria Cloudtech: Leading Cloud Aggregator

Sevate Software Services: Analyzing and Extending the Customers’ Business Case to Incorporate Long Term Cost Beneﬁt’s

Enterprise of The Month

Sage: One-Stop-Hub for ERP, CRM and Payroll Solutions

n a global marketplace where speed, change, and the demand for innovation are accelerating challenges, the expectations of ERP have changed. ERP is no longer simply about cutting costs, but rather about enabling businesses to grow and take advantage of new opportunities and avoid unexpected risks. Companies now need ERP systems that can adapt to unique and dynamic business environments, drive growth, and control costs. Globally, Sage is one such leading ERP, CRM and HCM provider. Headquartered in Mumbai, Sage Software Solutions, a distributor of Sage Asia Pte Ltd, in India boasts of a Pan-India presence with ofﬁces in Chennai, Delhi and Bengaluru as a well-deﬁned partner network for serving businesses in every corner of India.

needs of all set-ups from manufacturing to services, Sage has various products, namely Sage X3, Sage 300 and Sage CRM. Sage X3 is designed to meet the challenging enterprise management needs of SMBs particularly manufacturing setups operating across India. It eliminates all the complexities in a business pertaining to ﬁnance and resources management, streamlines key operations and helps a business stay faster and lean. It empowers SMBs to

Our mission is to provide best value to customer an help them attain their goals and skyrocket relentlessly

Leader behind Sage Software Solutions Sage Software, under the dynamic leadership of Mr. Kumar Siddhartha, Managing Director, is gaining customer loyalty with every transaction. Mr. Kumar Siddhartha is an alumni from prestigious IIT-BHU, Varanasi. He carries over 18+ years’ of entrepreneurial experience as a Management and Strategist in IT Software Services, Consulting and Product organizations with a special focus on corporate strategy, and entrepreneurship. Mr. Kumar Siddhartha helps Indian SMEs succeed in their businesses using world class processes and smart technology. He has been one of the instrumental ﬁgures in building Sage brand as a leading provider of ERP, CRM and HRMS in India. Services Sage Proffers Being an industry leader in providing advanced and cuttingedge enterprise management solutions to businesses of all sizes and verticals across the nation for more than a decade, Sage Software understands how competitive the Indian business environment is particularly for the SME where each business is trying furiously to the break glass ceiling and takes business to next the level. Hence, to cater to the

harness the power of a next-gen ERP solution to become flexible and efficient in their operations on private cloud harnessing power of emerging mobile and IOT technologies. Core modules of Sage X3 includes Finance Management, Resources Management, Manufacturing, Purchase, Sales, Marketing, Role Based Access, Reporting and Analytics, Workflow Automation & Alerts and Doc Management & Office Collaboration. Sage 300 is meticulously designed ERP software for SMEs to simplify and streamline complex business operations for almost 30+ years. It brings down total ownership and operational costs. Proving that Sage 300 is not just traditional ERP Software, it has some advanced and smart features like: Accounting and Finance - Calculating ROI, payroll expenses, etc. at the click of a button.

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Business Intelligence And Reporting - Receive insightful and intuitive reports for the most complex and difďŹ cult to interpret business data with Sage 300. Sales and CRM- Manage Leads, Opportunities, Account management, get instant access and tracking of inventory, stocks, purchase/sales data on the go from anywhere and on any device. Purchasing And Supplier Management - Streamlined purchase and supply chain data through Sage 300, a proven business process improvement ERP software. HR And Payroll - Get rid of payroll redundancies and improve productivity with the best accounting software.

Mobile CRM - Sage CRM Mobile Solutions empowers your sales team with the much-needed mobility to access and update critical customer and other sales related information while on the run and that too in real time. Social CRM - Sage Social CRM solutions work coherently to help businesses build and maintain strong customer relationships by leveraging the power of prominent social media channels like Facebook, Twitter, LinkedIn, etc. Smart Reporting - Sage CRM is a fully data-driven customer service software providing sales reps and managers with intelligent reports and insightful analytics on interactive dashboards pertaining to customer's buying behaviors, preferences, purchase history, etc., all with just a few clicks.

Inventory Management And Warehousing - Sage 300 not only enables real-time inventory tracking, but also boosts business process improvement across diverse operations.

Key Values to Overcome Roadblocks Sage Software Solutions has always believed in helping businesses staying ahead with cutting edge technology and Sage CRM - Today with a lot of business happening online, solutions. They are moving a step ahead and helping the industries need a CRM which helps them in coping with sales person analyze the case, future trends and plan his and act as a catalyst in building their strategies. With strong next move on the go. What Sage Software is seeing today is and coming of age features like Mobile CRM and Social a hyperactive generation - from employees to customers CRM, Sage CRM is already winning the game where and they need to adapt them and the technologies which integrating online and ofďŹ&#x201A;ine worlds are concerned. Some will enable them to move faster. Sage Software Solutions features that make Sage CRM stand out from its has always taken pride in being a step ahead always and competitors are: thinking from not only the customerâ&#x20AC;&#x2122;s but also from the

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employees’ point of view. From navigation to data everything needs to be easy and fast and that is what Sage Software is doing. Sage Software Strategies Sage Software’s strong point is that it has always provided futuristic solutions which help the customers stay ahead and keep overall TCO for midsized businesses in check. Through solutions like Mobile CRM, Social CRM, Sage Software has proved its ability to be future ready from a long time. With channel and direct presence Pan India, Sage Software has always been closer and available to its customers to provide an efﬁcient after sales support and training. Presence of channel

partners in Tier 2 and Tier 3 cities includes consulting services firms to IT solution companies and support services firms to outsourcing business partners. They are committed to support all their channel partners. Since these partners offer their best practices, domain expertise, technology innovation and expertise to all the customers and prospects, therefore Sage Software strives steadfastly to provide top-notch enterprise management solutions. Client’s Benefit Sage Software has experts from various domain knowledge areas like Finance, Manufacturing, Supply chain

Mr. Kumar Siddhartha Managing Director

A proven technical experience in serving various industry segments testies our unceasing endeavors in providing the best-in-class business management solutions 08

which can help their customers to streamline their business. Gone are the days when business solutions deployment used to take years to implement, Sage Software offers rapid deployment, quick ROI and visible and measurable benefits to their customers. With changing landscape, today customers expect quick deployment and measurable ROI and they strive to provide this to their customers. Sage Software knows that for a medium enterprise, it is all about winning new customers, expanding new geographies, eliminating operational inefficiencies and automating key business processes and this is where their ERP solution chips in. Sage Solutions improves operational efficiency across the business by offering excellent insights into key business operations, thus empowering SMBs to tap into new geographies with increased operational efficiency. It offers SMBs with the right set of tools to reduce costs to grow revenue and win new customers locally and globally. Sage’s Outlook towards the Future Experts and thought leaders at Sage Software Solutions are ardent evangelists of agile enterprise management solutions and SMAC technology. SMAC along with Industry 4.0 and Internet of Things are undoubtedly the most prominent upcoming trends that would be taking businesses by a storm and they are firm advocates of these trends. In fact, all their flagship products are helping businesses to stay ahead of the game. And looking at the start-up boom which started with ‘Make In India’, which is riding high and would continue for years to come, it is a total heads-up sign for Sage Software to help these budding businesses achieve new altitudes.

|JULY 2016

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Trusted Solution for Every Business

Thakur Anup Singh Chairman Mr. Mahender Singh

Mr. Sudhir Singh

Managing Director (Technical)

Managing Director (Sales & Mkt.)

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It will change the way retail business happens in the country

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"The key focus market for MARG ERP 9+ has always been the most versatile segment of MSME, Retailers, Distributors and Manufacturers who have immense business potential in India but are still under-served , MARG organisation is driven by the vision to make technology available and affordable to all"

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Marg Compusoft

nnovation is the essence of what puts a company in the comity of successful ones. It’s the very essence of what makes one company’s products and services better than the other. Keeping this mantra in mind, a group of computer professionals made their foray into business and founded Marg Compusoft Pvt. Ltd. in 2000 with a drive to challenge the status quo. As it is in their name, “Marg” means “Path” in Sanskrit & “Way” in English is the road to success.

Who They Are Marg Compusoft is specialist in providing solutions for the Pharmaceutical Industry, Customized Software Solutions & IT services. They create technology and drive it as their passion. They even developed much popular software including Pharmaceutical Software (for chemists, C&F, manufacturing companies) for complete Pharmaceutical Trade, Excise & Retail Software, Online Trading & Jewellery Software, Mandi Software. Their determination and hard work is the key of success and they have proved it from the day one they have entered into the market. From that time Marg Compusoft is attaining new heights of success regularly along with grabbing new territories. With each passing moment, Marg Compusoft is exploring new horizons & successfully able to grasp the whole opportunity that drove in its way. They transform their dreams into reality. Today, they have new era everywhere but still they respect their fundamentals and team strength. Marg Compusoft has garnered their reputation through a spirit of innovation and hard work. After proving their caliber in software development, now they are marking their presence in Mobile Application Industry.

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Adroits behind Marg Compusoft It was in the year 2000 that the terriﬁc trio squad of Thakur Anup Singh - Chairman & Managing Director, Mahender Singh - Managing Director (Technical) and Mr. Sudhir Singh - Managing Director (Sales & Marketing) incorporated Marg Compusoft Pvt. Ltd.

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We want to be the best IT solution provider in the industry and aggressively grow by accessing global market

Thakur Anup Singh, Marg’s CMD, is a proactive astute with decades of experience & has an impeccably ﬁrm zeal to revamp the entire face of inventory & accounting software market worldwide. Mr. Mahender Singh Marg’s Managing Director (Technical), is an incisive software programmer with qualitative cross-functional experience to win over any technical barrier in a jiffy. Mr. Sudhir Singh, Marg’s Managing Director (Sales & Marketing), is a devotee of technology & employs his business excellence to keep the numbers always on a higher side. United, this profound team of three is bound together to settle for nothing less than ultimate success. Key Values to Overcome the Challenges Whenever a group of future leaders come together to ignite a new project, meeting many difﬁcult roadblocks is high on probability; similar was the case when Marg Compusoft

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was to be established. The setting up process saw many ﬁnancial, social & technical barriers that were unavoidable at the time when technical advancements were not relied upon by common consumers due to high prices & unawareness. MARG bridged this gap with years of steady hard work & never-say-no team spirit. It managed to multiply its success, negating some failures seen in the very budding years, which charged them up instead of making them lose hope. Thakur Anup Singh, Mr. Sudhir Singh & Mr. Mahender Singh proudly narrate their rough experiences that polished them for better & encouraged them to ﬁght back with improved quality & caliber.

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We desire to ensure total customer satisfaction Chemist Shop Grocery Store through excellence in product quality, response time and price competitiveness by meeting their demands

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Services Offered by Marg Compusoft- Marg’s one of the most power-packed software products present in the market today is Marg ERP 9+. This out-of-the-box software is simple to use, easy to implement & fully customizable as Jewellery Mobile Shop per the dynamics of different retailers, distributors & manufacturers in multiple industries including SMEs & MSMEs, jewellery, pharmaceuticals, mandi, trading, apparels & footwear, FMCG, automobiles, grocery stores & Marg Compusoft is dedicated to provide Sales Force restaurants. Automation (SFA) software solutions to the mid-market companies. Serving Over 6 lakh users; the company Marg ERP 9+ is feature-loaded business analytical software employs innovative Service-Oriented Architecture (SOA) product that keeps all the business processes sorted from and Web Services technology and delivers end-to-end, billing to balance sheet. It has successfully won several Optical Store Warehouse industry-specific solutions for Retail, Manufacturing, prestigious awards & recognitions like Best Software for Management Hospitality, Distribution And Services that enable efficiently serving a big user base of 6 lakh with 5000+ companies to improve performance, drive increased professionals working from over 500 offices. efficiency and build competitive advantage. Today Marg Compusoft strictly follow their three fundamental approaches namely Customer Centric Approach, Technology Oriented Approach and Regular Innovation Approach though which they covered several Footwear Store Book Store milestones.

While empowering enterprises for even greater success tomorrow, Marg’s solutions offer the scalability and flexibility to meet today’s business challenges. With its Automobile Salon customer oriented offerings, Marg Compusoft provides a Industry comprehensive range of services with its solutions, Customer Centric Approach- With thousands of customers providing a single point of accountability to promote rapid return on investment and low total cost of ownership. using their products and professional services, MARG’s goal is to establish the better relationship with their customers, faster decisions in a fiercely competitive market. Technology Oriented Approach-After understanding the They started thinking from the ground and understand the customer’s demand, Marg Compusoft shape those demand basic need of customers and suggested an easy way for their with advance technology with their talented professionals. needs and converted it into the market demand. Based on The Marg System is sophisticated yet extremely flexible, Textile their best-of-breed offerings, Marg Compusoft continued and each module is fully integrated into the General Ledger. building new alliances with all the industry leaders and also The Application Software modules include: General started winning new customers across a range of major Ledger, Payroll, Account Payable & Receivable Production industries. Accounting.

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The application software of Marg Compusoft supports a greater number of client entities with multiple divisions, departments and subdepartments. All modules provide excellent management reporting tools that help to run your business efficiently. Marg systems are expandable and easy to customize. They can treat each client entity differently with a view to meet changing business needs & sustain a perennial program of Research Development. They even ensure that software enhancements are included with annual Application Software Maintenance. Marg’s primary goal is customer satisfaction and building long-term business partnerships with its clients. Innovation Approach-With the above mentioned two approaches; regular innovation is always required to meet the customer satisfaction. As the time changes, new need arises to cop up with the new requirements. Regular innovations are always required for the same. MargCompusoft is always committed to assure its regular services with value added support. They always prefer to carry their legacy for the customer benefits and their happiness. They have set up a team for research and development so that their customer can get a rich exposure and experience of their services. Services of MargCompusoft are bound to delight for the customer’s benefits. Strategies That Make Marg Compusoft Different MARG’s topmost business strategy is constant innovation & technical advancement in its products. After a particular product's success, some companies keep selling the same product without innovation that doesn’t interest consumers after a certain point of time which leads to their downfall. This is so because market keeps changing and so does its needs.

Client’s Beneﬁts from Marg Compusoft Backed by an exemplary customer-centric approach, MARG has established a remarkable name in the industry for acquiring such a huge & happy clientele. They keep coming up with interactive policies & strategies to keep the customers satisﬁed. The after sales support is also commendable, as the Customer Support & Care Team instantly recognizes & addresses the customers’ problems. Unlike other contemporary companies in the market dealing in similar software products, MARG has also gained high favoritism across customers of all industries for bringing its brilliant signature quality packed in surprising costeffective products. Customers associated with Marg Compusoft simply opt for splendid accounting & inventory software products without burning a hole in their

Marg Compusoft’s Future Perspective Moving ahead uninterruptedly on its path of success, MARG has a lot of plans & products coming up. In the upcoming future, MARG has started expanding its footprint in the international markets too. MARG Academies are also a major reason to let the MarGuns feel contented about their future prospects as they are growing rapidly to fulfill the need of Marg Certified Professionals in numerous companies. It is noteworthy that the entire team of MARG is ready to embrace the tomorrow with exquisite ease & confidence. This organization definitely has a gifted foresight & thus bright future is irrevocable.

Every product has to be customized as per these changing requirements to be a part of the market throughout. Here, the distinctive concepts of MARG make its products a game changer. All the Marg products aim at sector-speciﬁc industry needs to cater them in the best possible way. Technical experts at MARG employ years of research and modern technologies to better their product day by day, hence penetrating the market most ambitiously.

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The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

End The ERP Waiting Game: Look At The New ERP

RP software is becoming so popular to snub. Organizations are recognizing the worth in spending a lot of money upfront to implement ERP systems and run their business. This is partly for a competitive edge over still running manual systems, making the business to run smoother and centralize their data and information.

Companies looking for an ERP are rising as vendors are constantly improving their products and tailoring it to what the market demands. An ERP system resolves a number of challenges and proffers extremely useful advantages to industrialist seeking for cost minimization, growth control, processes smoothing and gaining competitive benefits. ERP software amalgamates all sectors of business like operations and sales, materials and inventory, accounting and finance, production, etc. so that every function related to business relies on a single database. This “hub of data” conveys precise, genuine information decisive for the manufacturing industry. As an industrialist extends business, their operations turn more complicated. ERP software automates all complexities of business and provides accurate as well as real-time information. Efficiency and productivity is increased through ERP as it helps users in navigating processes that are complex, preventing re-entry of data, and improving various functions including production, order completion and delivery. Moreover, with one source of exact and real-time information, ERP software lowers the cost of administration and operations. And permit manufacturers to prevent disruptions and delays, proactively manage operations, breaks up logjams of information and helps users in making quicker decisions. Nowadays, systems of ERP software are configurable, robust and flexible in nature. Companies which have been crowned in Insights Success magazine are ERP software solution providers that can be tailored around the unique needs of a business. Insights Success magazine has covered and presents you ‘The 10 Fastest Growing ERP Solution Providers 2016’, after shortlisting a long list of ERP software solution providers that have the ability to habituate with the ever-changing needs of a growing business.

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

Company Name

Management

Electro-mech Enterprises Pvt. Ltd.

Mr. A.K Sahad Managing Director

www.electromechglobal.com

Brief Electro-Mech Enterprises is committed to provide SAP consulting, Licensing and Education services.

Inspirria Cloudtech Pvt. Ltd. www.inspirria.com

Biswas Nair Founder & MD

Inspirria Cloudtech is a Cloud Consulting and Cloud Service Brokerage ﬁrm with ofﬁces in India, Middle East & North America working with leading Cloud companies like NetSuite, Salesforce.com, Google, Box, Docusign and Onelogin. As a Cloud Service Broker, Inspirria Cloudtech serves as a single point of contact by aggregating multiple cloud services, integrating them with in-house apps, supporting and customizing them for proper usage within the organization.

Marg Compusoft Private Limited www.margcompusoft.com

Thakur Anup Singh Chairman Mr. Sudhir Singh MD (Sales & Mkt.) Mr. Mahender Singh MD (Technical)

Marg Compusoft is the leading provider of integrated business application software for Micro, Small and Midsize businesses.

Nippon Data Systems Ltd. www.nippondata.com

Harish Kumar Saraf CEO

NIPPON DATA SYSTEMS LIMITED is a leading provider of IT enabled Vertical Speciﬁc Business Software Applications & solutions under the name “NEWTON”, which provide the clients a competitive business advantage.

Rechner Infosystems Pvt. Ltd. www.rechnerinfo.com

Vikas Bahri CEO & Founder

Rechner provides high quality ERP, DMS, CRM, Mobile solutions to businesses worldwide.

Sage Software Solutions Pvt. Ltd. www.sagesoftware.co.in

Mr. Kumar Siddhartha Managing Director

Sage Software Solutions Pvt Ltd is a leading ERP, CRM and HCM provider and a distributor of Sage Asia Pte Ltd in India.

Sevate Software Services Pvt. Ltd. www.sevate.com

Mr. Bhanu Vanukuru Founder

Sevate Software Services offers IT Software Services in the ERP/CRM space.

Axcensa Technologies www.axcensa.com

Chandrakumar M CEO, Founder

Axcensa Technologies is an ERP Vendor as well as ERP Partner simplifying the path of businesses to success and solving business problems.

Compusoft Advisors www.compusoftadvisors.com

Devesh Aggarwal Director

Compusoft is a Software Solutions company providing Enterprise Business Applications (ERP | CRM), Cloud Solutions and Mobility Solutions.

Lithan www.lithan.com

Satya CVS COO

Lithan through Competency Learning as a Service (CLaaS), delivers Competency-based Curriculum, Work-integrated Applied Learning, and Personalized Blended Learning over the cloud, on-demand.

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

EME: Transforming Your Business To The Next Level

he extremely complex and hyper-connected business landscape of today compels enterprises to keep pace with changing consumer and regulatory demands, innovate, and boost business agility. When it comes to upgrade the digital platform, companies stumble with challenges like the lack of the right experience, expertise, and supporting assets. Large corporations to small and medium enterprises now run ERP (Enterprise Resource Planning) software with SAP being the leader of this segment. One such SAP partner is Electro-Mech Enterprises (EME) who is helping clients ﬁght the problems by providing the platform of SAP S/4HANA.

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EME is helping spread the

beneﬁts of latest technology to improve the

leadership status in IT Consulting, Training, licensing, the companies Mr. A.K Sahad Managing Director

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and Education to

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The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

EME Offers SAP HANA Platform An entirely new generation of SAP Business Suite, SAP S/4HANA is characterized by simplifications, massively increased efficiency, and compelling features such as planning and simulation options in many conventional transactions. Moving forward to the transactional system, SAP S/4HANA provides end users active decision support in real time that is based on data from both internal and external sources. The option of calculating business cases enabled by TCO savings and optimizations, SAP S/4HANA provides simplifications while bringing other benefits too - which the business value calculator will take into account such as the use of new user interfaces, reduced data volume, greater flexibility, and higher throughput. EME one of the SAP partner companies is helping clients by providing services like Consulting, Licensing and Education, which has helped clients invigorate and transform businesses. With the tailored solutions designed to meet clients data-driven requirements EME is enabling the clients achieve success in their business. EME provides several services partnering with SAP, like Consulting, Licensing, Education, Implementation, Support and Resource Fulfillment. EME also have value added services: Outcome Based Pricing Structure, Functional and Technical Audits, GAP Analysis with SAP Best Practice, Project Governance/Audit of Implementation Partner, SAP End User outsourcing, and Support on Month End closing activities. EME is proud to associate with SAP, by collaborating with SAP learning hub, student edition in India which intends to provide quality add-on

Sahad Kharim, our Managing Director receives a certicate from Mr. N K Maini, Former Head, SIDBI, upon successful completion of the United Nations’ Empretec Programme

courses for engineering, management and commerce students at highly subsidized rates. EME is India’s no. 1 SAP Education partner providing training for Universities and Colleges. Pioneer in the Market Electro-Mech Enterprises is an innovative venture of a group of bright and young IT minds, launched with the objective of providing cutting edge solutions to industry, academia and for the consumers. Headquartered in Kochi, the commercial capital of Kerala, EME is destined to create a mark in IT Consulting, Education and Innovative Solutions to the global industry. Leader behind EME Under the able leadership of Mr. A.K. Sahad, Managing Director, ElectroMech Enterprises took birth. He is a Btech IT graduate who has an overall 10 years of IT experience before starting his own ﬁrm. He is certiﬁed on Net weaver 7.0 with Oracle, GRC Access Control AC 10.0, and SAP HANA 1.0. He is an expert in Design, Size, Implement, Support complete SAP Net weaver products suites. He was working with Wipro as a Project Manager, before starting EME. Later Mr. Sahad started MyServiceKart.com, which is a great

help in Ease of finding and booking a service, Choice of service providers and Verified and quality service. MyServiceKart.com is a one mouse click solution for most of the major service needs from Education, Tourism, Healthcare, Household Services, Event Management and weddings apart from fitness and beauty treatments. Strategies & Key Values of EME EME make strategies depending on the market fluctuations. They also collaborate with a few competitors to create a win - win strategy. EME’s main key value which helped it to overcome the challenges is the best of best professionals in their team, and its outcome based fencing model. Benefit their clients are getting from EME is the best services and value for money. Future Outlook of EME While it comes to sketching the future panorama of EME Mr. Sahad is very clear where he want EME to be. Taking to be granted ‘to give the best services to the customers’, EME is levering the best technology of all. Enabling the solutions and services to add value to the customers, EME is also providing cutting-edge technologies like like SAP Ariba, C4C and C4A, and SuccessFactors.

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The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

Inspirria Cloudtech: Leading Cloud Aggregator

t’s a no brainer why organizations are considering switching to cloud-based ERP software solutions. While we know that storing and processing data in the cloud can give better accuracy by letting supervisors exercise the same set of data. And we also know that it also lets you access report calibration, test data and operator information so that you can trace from the raw materials to the end-customer experience. These competitive dynamics of the current business scenario made organizations take stock of their current business processes. A glaring need for an Enterprise Resource Planning (ERP) system came to the fore.

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Biswas Nair Founder & Managing Director

Our mission is to be a single source Cloud Technology consulting partner to catalyze business transformation

|JULY 2016

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

Trailblazer in ERP Enterprises across the world are moving on to Cloud based ERP. This can be a daunting task but Inspirria Cloudtech is an achiever in this field. They are a specialized Cloud Technology services company with an experience of more than 12 years with the #1 Cloud ERP NetSuite. They have a team of highly qualified, experienced professionals who do Consulting, Strategy, Implementation and Execution of Cloud Technologies for their clients. Inspirria Cloudtech is a trusted partner for many renowned organizations. They assess and understand your company’s exact requirements, and enable you to be a Cloud powered enterprise. High-Flyer behind Inspirria Cloudtech Biswas Nair, Founder and Managing Director of Inspirria Cloudtech is an Electronics Engineer from Nagpur University and an MBA from Pune University. He has been passionate about introducing path breaking & innovative technology solution for the Indian enterprises and launched Inspirria Cloudtech. The focus was on building a leading Cloud Aggregator company aka Cloud Service Brokerage in the leading technology consulting firm Gartner’s parlance, especially in Software as a Service (SaaS) space and became a one-stop shop for clients for all their Cloud needs. Mr. Nair’s past experience has been in the leading Technology Research and Consulting firms like EDS Technologies, Gartner Inc and Forrester Research Inc. He is a regular speaker at Computer Society of India, Confederation of Indian Industries, and Software Association of India like Nasscom. He is respected as a thought leader in various leading Indian

publications and is also actively involved for industry academia initiatives with leading institutes in Pune University like Symbiosis. Services Inspirria Cloudtech Offers Inspirria Cloudtech is a Cloud Aggregator offering consulting based enterprise applications on an integrated Cloud platform. They have presence in India, Middle East & North American markets. The key technology areas they focus on are ERP, CRM, HRMS, E-commerce, Project Management & Collaboration. Inspirria Cloudtech has leading Cloud partnerships with NetSuite, Salesforce.com, Google, Box, Docusign & Onelogin. Inspirria Cloudtech Plan of Action Today Inspirria Cloudtech and its management have more than 12 years of Cloud Experience with 400+ Cloud clients across the globe and 83+ cloud consultants. The key strategies behind this achievement were their consultative skills with local presence in various geographical locations. Secondly, they are a Cloud focused company offering integration capabilities with clients existing legacy system applications. And lastly, being a Cloud Aggregator they offer a one-stop shop for the clients for all their Cloud application needs. Need for Rebranding Considering the International nature of the work portfolio and the client base initiated the need to reposition & rebrand. Also, Inspirria Cloudtech’s 2020 vision plan demanded to re-focus and their new brand “Inspirria Cloudtech” reﬂects their value proposition to clients. Inspirria Cloudtech Key Features Inspirria Cloudtech is driven by the 5 core values including delivering satisfaction through service, driving

change at every level, building trust & honest relationships with communication, team and their family spirit, and lastly transformation with passion. These key values helped Inspirria to overcome challenges they faced in there initial days as well to be a current dominant force in the market place. Inspirria Cloudtech and its Clients Today, organizations are looking at Cloud solutions because of the convenience and value it provides. The organization though struggles with multiple cloud solutions and its integration with existing on-premise applications. Hence, there is a need for a Cloud Aggregator like Inspirria Cloudtech who can offer an integrated Cloud platform to run your entire business. Secondly, the clients today are looking at quick implementation in weeks instead of years and they offer that service agility to align with business demands. Lastly, with their hybrid business model of onsite and offshore they provide quick ROI to the clients with their IT investments. Inspirria Cloudtech Future Outlook Inspirria Cloudtech wants to strengthen its Cloud Aggregator portfolio with additional Cloud products and this is primarily driven by their client’s requirements. They are also seeking for geographical expansion in Europe and the Far East in the upcoming years. One of the key focus is also looking at extending some of their own cloud suite of products built on this platform to enhance the value of their solution sets. The fact that Cloud solutions have become their mainstream & even large enterprises have adopted it for ERP solutions is indicative of the exciting future and growth for Inspirria Cloudtech.

|JULY 2016

Editor’s Desk

Cloud ERP

Using Cloud as a Database for ERP 24

s the organization grows, there comes a time when it becomes very difficult to manage all the data of the company by the leaders themselves. This may be the common goal of every organization, but the complications arising during this point needs to handle very prudently. It takes a series of good decisions to conquer the situation as well as the future problems related to this. Enterprise resource planning (ERP) prepares the integrated view of core database of company in real-time. Even though ERP manages all the data, choosing precise ERP is a challenge in itself. Size of the company is the factor behind choosing an appropriate vendor. Large Enterprise ERP (ERP tier I), MidMarket ERP (ERP tier II) or Small Business ERP (ERP tier III) are the types of vendors to choose among. Although the ERP field is slow to change, the basic operating system of ERP is changing since last few years. The need to reduce hardware cost and access to the data at any desired instance, has guided ERP to find new

ways to transform. Mobile ERP, Cloud ERP and Social ERP are developing technologies to improve ERPs. The fact that cloud technology can store maximum data online with the help of internet, Cloud ERP is gaining its popularity across the globe. Cloud computing, sometimes also called as ‘on-demand computing’, uses the Internet to provide shared computing resources and storage of records or documents. The term covers literally everything from emailing or photo sharing on a commercial service like Google for hosting the entire computing infrastructure of the global corporation from remote data centers. Advantages of Cloud ERP over OnPremise ERP On-Premise ERPs are the traditional ERPs which are installed locally, additional hardware is installed which stores all the related data and software is installed to use the data accordingly. The additional software makes it essential to recruit IT staff especially for handling the ERP service. As the service is manually operated the

|JULY 2016

Editor’s Desk

Database service may get delayed. Upgrading the system is much complicated and expensive than the online ERP’s like Cloud ERP. Cloud ERP reduces cost in many ways because it avoids upfront costs for all computing infrastructure such as hardware, software and data servers, reduces IT support services as IT is in the cloud, eliminates paying upfront for application software licenses, reduces the cost of maintaining and supporting those applications since the cloud vendor handles the updates and upgrades. If a company is planning to switch to the Cloud ERP, they will need to pay only for the computing resources, a ﬁxed monthly rate so that they can use their cash on other business initiatives. The speed of operation gets advanced since installation of hardware and software on devices is not required. The accounts are safe because the data in not stored locally, but in the cloud. The most important advantage is that the authorized person can access the system from anywhere makes it easy for an organization to expand geographically since the Internet is everywhere and there is no need for implementation of hardware or software at remote locations. Downside of Cloud ERP Upon switching over to Cloud you hand over your data to a Third Party which creates security issues. There remains a possibility of your data being accessed by unauthorized users. You must have faith that the provider you choose

most likely has a decent data security system. If you’re not sure about security with all your data being online, you may struggle to feel comfortable with Cloud. Since Cloud technology is relatively new, and some of the features might not be as perfect as we would like them to be but there is a strong chance that you will experience some type of incomplete flexibility in the process. Worth to Take The Risk The Cloud definitely gives your company an excellent opportunity to take your business to the next extent and reinvent yourself. Encourage the change. You have the option to add value to your company, so why not take it? If you were to take the advantages of your traditional ERPs vs. the Cloud ERPs, you would most likely see that the benefits of the Cloud ERPs can outweigh those of the traditional methods. Yes, there are some concerns about the disadvantages of Cloud, mainly because it is new. But because it is uprising system; it will be upgraded to remove all the holes from the system. Coexistence As we know that there are some properties of On-Premise ERP that cannot be gained by Cloud ERP, they both can be combined together to deliver a unique service to a complicated demand. The coexistence of both technologies enables us eliminate all the limitations and allow us to avail the advantages of both the operating systems. |JULY 2016

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

Nippon Data Systems: Setting New Standards of Excellence

hen a company is looking for ERP, that means it is growing at tremendous rate and it expects that the organization which is providing ERP, to automate all back office functions, must work so efficiently that the company’s focus from its own business should not fluctuate. There are many ERP providers who claim to provide an effective system but fail to prove it. Nippon Data Systems Ltd. (NIPPON DATA) is among the very few who emerged as a responsible service provider. Established in 1994, Nippon Data Systems Ltd. was formed with an objective of providing software development and related services. They develop, implement and support Enterprise Resource Planning Software for customers around the world

“ Harish Kumar Saraf CEO

“

We do not just automate client’s processes but we commit our clients to ‘Live your Enterprise Potential’

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The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

including some of the most successful companies.

unmatched Professional Services, covers all the areas of management.

Team Improving Efﬁciency in all Aspects Harish Kumar Saraf, the Founder of Nippon Dada System Ltd. is a Gold medalist in B.Tech, Computer Science, after which he started working with TATA UNISYS LTD. He then did consulting for some leading clients in the USA. He returned back from the USA to India to establish Nippon Data Systems where he built NEWTON ERP with his team and took it to the market achieving a great success.

NEWTON ERP Software, the ﬂagship product from Nippon Data, can manage information management needs of enterprises operating in diverse business segments ranging from single-location, single-product operations to multi-location, multiproduct, multi-factory, multi-division operations. Newton is able to integrate every single part of your business under one roof, so that sales and distribution, customer service, manufacturing and ﬁnance all work in unison.

Struggling through initial period, perseverance, hard work, self-belief and honesty within the team-mates helped them to build the company. Their commitment to the customers is unconditional. They believe that their success is because of their customers. NIPPON DATA is constantly making efforts to improve efﬁciency in all aspects of their relationship with customers. Their core values are honesty, integrity, trust and responsibility. They help their clients to achieve their management objectives through NEWTON implementation which reduces cost, improves productivity and manage growth and thus becomes more competitive. Integrating Every Single Part of Your Business NEWTON ERP (Enterprise Resource Planning), NEWTON CRM (Customer Relationship Management), NEWTON SCM (Supply Chain Management), NEWTON BPM (Business Process Management), NEWTON POS (Point of Sale), NEWTON HCM (Human Capital Management), NEWTON EAM (Enterprise Asset Management), NEWTON PM (Project Management) and NEWTON CM (Case/Compliance Management) are the solutions they provide which, backed with their

Integration of data across different functions and stakeholders provides businesses capability to “DO MORE WITH WHAT YOU HAVE”. Insight into functional areas whether it is sales or inventory, finance or others, makes it easy to identify opportunities for cost saving and efficiency improvements. A high-level view of key business indicators facilitates faster and more accurate management decisions and a “NEWTON” interface puts all of this at your fingertips. Growing Along with their Clients NIPPON DATA is expanding its business in the Emerging markets and are committed to drive its business with focus on customer success rather than just numbers in the license sales. This is where NIPPON DATA differ from others; they are growing with their client’s business. They are investing in the Industry specific business functionality and are working closely with their clients to continuously innovate and provide unmatched solutions. The company provides Industry Specific Solutions resulting into faster implementation without putting burden on financial and other resources of the organization. They claim themselves to

be a partner in growth and not just a service provider. A high standard of Integrity is followed by Nippon Data in all its dealings with internal and external stake-holders. They deliver Senior Leadership involvement in client engagements. Cost effective solutions which are affordable and committed to high ROI is their key role in the market. NIPPON DATA knows that you are working for growing and being efﬁcient, and gaining a competitive edge in the market and hence, they make sure to get you there in an affordable way. NIPPON DATA is an economical, integrated Business Management solution that offers the comprehensive assortment of capabilities needed to run the business in most effective fashion. Striving to Become the Top Preferred Solution Provider NIPPON DATA is creating an environment which encourages innovation and enables all stakeholders to gain. They have achieved leadership position in several verticals in different markets and continue to focus on their GOAL to be among the Top 3 preferred solution providers in all the markets they operate in. NIPPON DATA invest in people and resources to understand “Client’s Industry and Client’s needs” on a continuous basis, ensuring a higher return on investment for its clients. With NEWTON, clients have the functionality built just for them and their Industry. NIPPON DATA strives to provide an environment that is stimulating with high levels of motivation, empowerment and recognition, removing obstacles that hinder creativity. In this energized atmosphere they share successes while setting new standards of excellence. |JULY 2016

CXO Standpoint

Challenges of IT Infrastructure Transformation in The Industry

ooking at the overall IT Transformation in the industry, what should CIOs and CTOs do if the existing technologies may not support their Business Objectives optimally? How can CIO organization identify which emerging technologies may actually be useful in reaching those goals? There are many such questions, and IT transformation is not only limited to technology platforms. The transformation spans over major domains like People, Process and Organization. IT Transformation is a continuous journey and technology can accelerate it. Here is the ‘HOW’ factor… • How do I create my IT Infrastructure Blueprint for next 3-5 years? IT is shifting its gears from technology gatekeeper to technology enabler; it is a must to create the Blueprint of IT infrastructure for next 3-5 years to have more visibility and aligning technology with business objectives. IT must shift into the role of technology enabler. Making this shift may not be simple. It not only requires a mindset shift, but it also requires an organizational shift. • How do I enable my IT to handle ‘Infrastructure as code’ by implementing innovations across different layers of IT infrastructure leveraging automation and orchestration techniques? It is imperative to design comprehensive and holistic approach to build, orchestrate, manage and report on intelligent workﬂows that work with third-party tools and operational processes. In the traditional approach to networking, most network functionality is implemented in a

dedicated appliance; i.e., switch, router, application delivery controller. In addition, within the dedicated appliance, most of the functionality is implemented in dedicated hardware. Networking organizations are under increasing pressure to be more efficient and agile to cater business demands which are dynamic in nature. By automating and orchestrating IT infrastructure would provide a dynamic environment in allocating, moving, replicating your virtual resources. It would help reducing administrative overheads of configuration and provisioning of functionality such as QoS and security. You can deploy your Applications in minutes and improve your application performance remarkably. • How would I improve my IT performance by reducing cost by implementing Technology Innovations? Technology innovation is the process through which new (or improved) technologies and / or processes are developed and brought into widespread use. There is an ample scope for IT to implement innovations as they are holding big data, IT processes and technology platforms. There is a need to bring innovation culture & climate in which employees can focus on outcomes instead of getting caught in the mundane activity trap. Usually, the performance engine is focused on financial, customer and market share performance. Instead, innovation planning process needs to focus on learning, viewing, automation, integration and innovation as a disciplined process. IT team can certainly bring the innovation culture within your organization by deploying technology and process innovations to improve performance, productivity and reduce IT costs.

|JULY 2016

CXO Standpoint

Automation and Orchestration Techniques

Blueprint

INFRASTRUCTURE TRANSFORMATION

Business Continuity and Recovery • How can I perform the detail Gap Analysis of my current IT infrastructure to achieve my Business goals? Gap Analysis is the comparison of actual performance with potential performance. If an organization does not make the best use of current resources or foregoes investment in capital technology, it may perform below its potential. There is a huge potential in IT infrastructure domain to perform better by improving processes and by using newer technology platforms and processes. For any organization, it is necessary to have the clear technology roadmap by assessing your existing IT infrastructure aligning with your business objectives. • How do I design the strategy of performance management to address new workforce dynamics? How do I up-skill my IT team from L1 to L3? How do I advance the troubleshooting skills of my IT team? Continuous education is considered as strategic. The upskilling of IT administration and support teams is one of the biggest challenges faced by CIOs and CTOs of the organizations in the industry today. The faster adaptability of the hyper-converged IT infrastructure, migration to public cloud environments demand IT resources to get upskill themselves very quickly to address these requirements. There is a need to build the platform that provides hands-on lab environment for internal training for employee skill

IT performance

Gap Analysis

Team Development improvement and new hire orientation programs. In the industry, there are IT teams who still work in silos supporting compute, storage, networking and security domains. By looking at the cloud adoption, orchestrating and automating day-to-day operations and support is a must. It is imperative for IT administrators to enhance their troubleshooting techniques across the IT infrastructure domains. In addition, innovative methods for hiring the right skills and effective performance management continuous to be the big challenges in IT industry even today. • How do I ensure Business Continuity and Recovery via Proven Methodologies Disasters are inevitable but mostly unpredictable, and they vary in type and magnitude. For an enterprise, a disaster means abrupt disruption of all or part of its business operations, which may directly result in revenue loss. In such urgency, a disaster recovery plan does not stop at defining the resources or processes that need to be in place to recover from a disaster. The plan should also define how to restore operations to a normal state once the disaster’s effects are mitigated. Implementing robust data classification and process management framework and related tools are believed to be the key success factor for data recovery. It is now possible to have continuous, invisible backup that protects data even from the end

|JULY 2016

CXO Standpoint

clients. Additionally, the self-service restore mechanism saves time for IT and end users during the disaster scenarios. With an adequate focus on these facts, IT need to conceive and conﬁgure an Enterprise architecture that provides the ﬂexibility, adaptability, scalability and reliability needed to support a growing business through the IT Infrastructure Blue Print Service. One of the key challenges we observed in the industry while addressing Business Continuity is the non-availability of technical

documentation like High-Level Designs, Low-Level Designs, Runbooks, SOPs, implementation procedures, etc. This leads to many challenges like delay in executing tasks during disaster recovery, un-appropriate capacity management, conﬁguration management, up-skilling of internal resources and so on. In addition to above key challenges while transforming IT infrastructure, some of the organizations are still facing challenges in deriving a strategy for data security and protection, data lifecycle management, software deﬁned infrastructure, adopting open source technologies, cloud architecture and migration and so on.

About Sandeep Tidke Sandeep having 25+ years of experience in IT Infrastructure Management & Services played Global Lead roles in MNCs and fastest growing IT/ITES companies. Sandeep has a rich experience in IT transformation, Strategy & Governance, Technology Innovations, IT budgeting and cost reduction initiatives, Automation and overall IT efficiency and productivity improvement initiatives representing CIO Organization. Sandeep has deep expertise working with global companies to conceive and configure an enterprise architecture that provides the flexibility, adaptability, scalability and reliability needed to support a growing business. Sandeep brings his business and technological expertise to analyze organization’s IT infrastructure, align it with business to achieve business and technology objectives. Before floating CredenceOne, his own IT transformation consulting firm, he was associated with IT majors like Cognizant (Global Head – Networking and Systems Support), Mahindra Network Services (Head of Network Operations), Datapro handling key strategic roles.

Sandeep Tidke

Sandeep has completed his graduation in Computer Science from the University of Pune along with his Masters in Computers and Business Management.

Co-Founder & Director CredenceOne Associates Pvt. Ltd.

|JULY 2016

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

Rechner: An Enterprise Solution Provider

RP forms the technology backbone for your entire requirement throughout your organization where it connects every layer of the business and helps in building business relationships. From supply chain management to sales force automation, to customer self-service and e-commerce, every business operation needs to integrate seamlessly into your ERP Solution. Leader in the ERP Market Headquartered in New Delhi, India, Rechner Infosystems is a leading provider of value added products & services to companies. Their technology solutions and services cater to both International and Indian clientele. Rechner is a software development ﬁrm, delivering cost effective and high quality solutions. Whether

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“

Vikas Bahri CEO & Founder

‘Our Passion Is Your Success’ is our guiding philosophy that disciplines’ every facet of our operations and approach

|JULY 2016

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

you’re a start-up or an established player in your domain, Rechner services will help you to grow your business, increase conversion and retain customers. They aim at establishing long-term relationship with their clients through intelligent use of design and technology.

solutions tailor-made for client’s requirements. Rechner focuses on shortening product development life cycle and increasing the functionality of the software. They have worked with virtually all industry segments and have been streamlining their operations too.

Artisan behind Rechner Vikas Bahri, CEO & Founder of Rechner Infosystems is an ERP Specialist and Business Management Consultant. He is a TechnoCommercial and has more than 25 years of experience in Software Development. Vikas has successfully handled more than 25 ERP Implementations. He has a sound knowledge of Steel Industry, Paper Products, Pharmaceuticals, Medical Disposable Products, Food Industry and functional knowledge of all departments of an organization.

Strategy & Key Values of Rechner Rechner’s strategy is to develop niche in a segment and then move on to the next vertical by gradually covering verticals one after another. And their major key value to overcome challenges was their Personalized Customer Service. They recognize that each client's unique needs and offer customized value added services to fulﬁll them. Their aim is to provide highest quality of service at every phase. Rechner's team regularly incorporates new systems to improve the product functionality while keeping its focus on new innovations and market needs.

Vikas has an ability to thrive to troubleshoot the problem in less time period, solutions driven approach while exercising sound judgments and can develop systems and procedures for improved business practices. Services Proffered by Rechner Rechner is a product company and has a bouquet of products including ERP / CRM/ HMS & DMS. Rechner's services are a combination of creativity, innovative and effective solutions that has made it a major player in this competitive environment. The organization provides technology solutions and services imparting information and knowledge to their clients.

Rechner’s Relation with Clients Rechner’s experience in domestic environment has edge to others. They help their customers in reengineering their processes. The company today enjoys a mutually rewarding relationship with all its clients as the commitment deepens with passage of time. In other words, they just don’t provide the software but they are also helpful to their customers in optimizing their processes. Rechner works in close collaboration with its clients and enjoys a good reputation for providing holistic software solution that meet exacting demands of its clients.

At Rechner, they develop comprehensive ERP, CRM, and Internet marketing solutions for companies. They offer highly innovative, ﬂexible and cost effective

Uniqueness of Rechner Rechner provides several beneﬁts to their clients like it Optimizes Inventory Level, Improves Production Efﬁciency / Reduce Downtime, Speed Up Order

Processing, Bird Eye view of Your Business, Bringing in total Transparency to the top Management, Eliminating chances of human errors/ manipulation. It also reduces the Redundant and Overlapping activities that waste time and money by standardizing core procedures. Rechner simplifies Data Management in which it eliminates data silos by creating a single, centralized repository of timely, accurate business data. Furthermore, it enhances control over business operations, facilitates more efficient completion of day-to-day tasks, streamlines business process, compresses time cycles, and increases efficiency of people by providing all information under restricted environment. Project based accounting and costing gives you an excellent control over project costs and budgets as well as access to real time central repository of critical information for making knowledge based decision is provided by Rechner. Foreseeing Future Rechner’s extensive experience and unmatched expertise in Steel, General Manufacturing, Pharmaceutical, and Food Processing Industries has made them one of the fastest growing product development companies in India. They have established products and growing list of satisfied customers. Their main objective is to develop products that are self-sustainable, required least hand holding and customer support. With this they are aiming to increase the list of customers’ many-folds in the coming years.

|JULY 2016

Enterprise Concern

Is Your Business Ready for an

ERP System?

t the end of the month, it’s taking longer and longer to reconcile ﬁnancials. Even forecasts related to sales are based more on guesswork than on solid ﬁgures.

frustrations. Is your business facing some of these same issues? Here are the points which will help you to discover the signs that your company is ready for an ERP.

Having Different Software for Various Processes Think for few minutes about how employees at your company track records and process information. Does your account’s staff use one system for payables and receivables while sale’s staff uses another system to enter in customer orders? Is that process of order taking and fulfilling into accounting takes time-sucking manual process? Do your employees use Because each and every organization is different solutions to track shipping unique and there is no single indicator and receiving in the warehouse? that utters, “Your business needs ERP now!” However, the companies that are It can wreak havoc on the processes benefited most from ERP software will when various front and backend systems run separately, that are meant often face exactly same problems and As a result, business is having trouble in keeping up with its order volume and also customer satisfaction is faltering. Marketers have no idea how much inventory they have in their warehouse and it is quite painful to find out the same. If this is the scenario in their business or close to it, then it may be the time to consider an ERP system.

to ensure smooth running of company. While not having an accurate data from sales, inventory management will suffer a lot and without the updated information from accounting can prompt a contagion effect on everything varying from marketing budgets to payrolls. ERP software amalgamates these systems so that each and every business function depends on a single database. An ERP solution breaks up information logjams with one source of information that contains accurate, real-time data and helps staff in making better decisions more quickly as well as freeing up their time to work on more high-value exercises so that it can help the businesses to grow even more faster. Not Having Easy Access to Information

|JULY 2016

Enterprise Concern

How long will it take to find out, what your average sales margin is? What about various key performance metrics of orders per day? Companies relying on siloes systems and spreadsheets needs to be constantly updated and should be reconciled manually. When employees across your company need immediate access to key data that means the pace of business is faster than ever before. At any time, executives can get a holistic view of business operations with an ERP solution while others can only get the information they needed for doing their jobs more efficiently. Accounting is More Difficult and Takes Longer Often, from your accounting department only, the first noticeable sign will come that your company needs ERP software. If your employees every week spend hours in manually entering paper-based invoices and sales orders into different accounting then you need to consider that most of the time is being wasted on tasks that ERP software can handle instantly.

numbers, cross-posting information, or manually reconciling data. Thus, it will help your accounting staff to deliver critical reports without any delay or frustration and they will become more productive. Sales and the Customer Experience Suffers Often, inventory management is one of their biggest challenges when companies are growing very fast. As it ensures that the subsequent amount of products is in the right place at the right time, which is a vital part of any business operation. When customer data, inventory and sales are separately maintained, then serious problems can occur across your company. Sales will be off until the next shipment arrives, if you are running out of a popular product. Meanwhile, if customers are calling to inquire about an order and employees are not able to track it to see whether they are shipped or are still in stock then company will start developing a poor reputation for services and reliabilities.

Moreover, with an ERP system staff of every department The same scenario is going with financial reporting, an ERP will have an access to the same and will also have up-tosolution can make a noteworthy impact if it is taking ages date information too. to reconcile or consolidate information related to finance across systems and through countless spreadsheets. So, if all the financials will be in a single database then accounting staff won’t have to spend several hours rekeying

|JULY 2016

CXO Standpoint

The Proliferation of Complexity nterprise software has failed us! For decades, vendors and consultants have claimed a savings of 20-30% with the implementation of MRP, CRM, ERP .. or a plethora of other offerings over the years. Far too many of these systems fail to realize the benefits that justified the initiative to begin with. Most companies embark upon the enterprise software implementation with big fan fare, company wide town-halls, memos and armed with an army of consultants. After several months of implementation and hundreds and thousands of dollars spent, the majority of the workforce figures out a way to ‘bypass’ the system and its use is relegated to a handful of poor souls in the back-office departments.

that only 1 percent of potential users of the system, cited the cause as a lack of software functionality. An overwhelming 70 percent cited usability and complexity as the main obstacle. Former NYTimes Design Director Khoi Vinh captured this common frustration in his seminal 2007 article, If It Looks Like a Cow, Swims Like a Dolphin and Quacks Like a Duck, It Must Be Enterprise Software, saying: “If you work at a big company and you’ve ever had to do something that should be simple, like ﬁle an expense report, make changes to your salary withholdings - or,.. if you’ve ever tried to apply for a job at a big company - then you’ve probably encountered these confounding user experiences. And you probably cursed out loud.”

Why does this happen? A study by Sand Hill Group shows

The problem is that enterprise software has to support very

|JULY 2016

CXO Standpoint

About TiZE TiZE optimizes operations for formula based manufacturing firms such as coating companies through its flagship product RealWork™. The company is passionate about solving real operational issues and enable real work. Its mission is to reinvent the drab and archaic world of ERP systems by building modern, usable business software. variety of ways in order to extract maximum revenue. Because it’s so challenging to fix problems with enterprise software, companies find that it’s easier to change their work processes. Through training and documentation, they try to alter their employees’ behavior to fit the flaws in the software. This is wrong and it needs to end. Rana Gujral Co-Founder, CEO TiZE

complex tasks, but software companies design it for a general audience, not for specific users. Since it has to work for a variety of companies, it’s designed as a one-size-fits-all solution that doesn’t actually fit anyone well. A lot of enterprise software was created a long time ago when there wasn’t as much concern for the user experience. Now, customers are more demanding of a quality experience, but with many

existing customers, it’s difﬁcult for enterprise software companies to do a complete redesign. And with little competition, customers don’t have much choice. There is also a darker, ulterior motive behind this mess. Having many features allows enterprise software sales professionals to engage in a conversation that allows for incremental increases over time. Often enterprise software is tiered in a

Enterprise software used to be about making existing work more efficient. Today, the opportunity for software is to transform the work itself. Here at TiZE we are passionate about this goal. We are embarking on this journey with our industry specific solution for the speciality chemicals industry based on an entirely new approach to software. The approach based on providing the simplest fit and function, combined with ease of use. As Bessemer Venture Partners state in their industry focus, occasionally technology is so revolutionary that it can transform the way an entire industry works. This is perhaps the most compelling opportunity ahead of us. Software complexity kills its customer’s profits. We are here to kill complexity itself. One industry vertical at a time.

|JULY 2016

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

Sevate Software Services: Analyzing and Extending the Customers’ Business Case to Incorporate Long Term Cost Benet’s ‘Innovative Business Transformations’ Brilliance in business domains, passion for cutting edge software technology and attachment to quality are some of the best assets of Sevate Software Services. Delivering only the best-in-time consulting services, Sevate Software Services is highly committed to its customer satisfaction. Established in June 2007, Sevate Software Services is an India based global IT services & consulting company, recognized as the preferred service provider to many customers in the North America, EU, Middle-East and India. With a mission to enhance quality of ‘IT service delivery’ - ‘through innovation’, Sevate Software Services operates on globally recognized software consulting standards & is ingrained with compliance, in every IT service process. Sevate Software Services is nurtured with strong commitment towards its people, processes, culture & values. Experts of the Field Sevate Software Services offers several categories of services working with its business customers, to accomplish their Information Technology (IT) objectives.

“

Quality, Expertise

& Experience - We Are The Best In

Mr. Bhanu Vanukuru Founder

Time

|JULY 2016

The The 10 10 Most Most Valuable Valuable ERP Solution Solution Provider Provider Companies Companies

The core divisions of Sevate Software Services are IT Services, Consulting & Software Products. They offer varied levels of engagements in these segments in order to accomplish the customers’ objectives. Their Consulting services division includes subject-matter expertise, market research, evaluation & comparison of optimal software solutions for its customers. Their IT Services division offering includes varied levels of engagements in the categories of Conception/Architecture/Design/Devel opment/Testing/Implementation/Custo mization/Changes/Modiﬁcations/Supp ort/Maintenance/documentation & Full SDLC services of ERP/CRM/Custom software requirements or for COTS. The Software products division owns ERPress - The Ultimate Print Management ERP & offers highly skilled, innovative & talented teams to materialize a customer’s software product. Customers can choose any level of engagement right from conception to release. Characteristics of Sevate Software Services Sevate Software Services offers IT Software Services in the ERP/CRM space. The company has an IT Products division, and is the Owner/Vendor of ERPress- Print Management software. Here are some of the best characteristics of Sevate Software Services which are the bet reasons to choose them. Information Security Standards, at every process, Sevate Software Services adheres to the ISMS/ISO 27001 - Information Security Compliance framework (PLAN-D0CHECK-ACT processes), along with following the standard ITIL guidelines

for Data management. For a customer, they can enable 3’rd party data security audits, at regular intervals. Certified Skills, Sevate Software Services hire and retain only certified consultants unless; a potential associate can justify experience in lieu of an internationally accepted certification. They have business relationships with leading recruiters across India, apart from having a huge database of potential consultants. Standards Compliance, Sevate Software Services accommodates global technology standards including ISO, IEEE & Six-Sigma, along with infrastructure standards like HL7/HIPAA, SOX, as required by the customer. At their costs, the customer processes will be strictly audited and guided by world renowned external agencies, to ensure standards compliance and maintenance. One-Culture, Sevate Software Services’ consultants have worked and lived in the US, Europe & other parts of the globe. Their team has a great understanding of the cultural aspects of communications. They will clearly understand client’s “Yes” and “No’s”. Guided Teams, having been in positions where the importance of a software delivery makes the difference, Sevate Software Services’ consultants and associates fully understand every aspect of the software delivery processes. “We Won’t Learn On Your Dime”, Sevate Software Services’ consultants are seasoned professionals having the best technical skills. Their team building processes are transparent and usually involve their customer in assessing each team member. Brain behind Sevate Software Services Sevate Software Services is founded

by Mr. Bhanu Vanukuru, a veteran global IT services consultant, possessing 25+ years of professional services experience. Accomplishing intricate IT services for Fortune rated customers like Royal Dutch Shell -IT division, Manugistics, Allstate Insurance, Ameritech, Citibank, HP & Sprint, Bhanu has innate knowledge & experience in building teams, designing & delivering complex IT requirements for several customers. Through this deep comprehension of the IT service processes, Bhanu designed several processimprovements, and established Sevate Software Services to offer improved & innovative business-to-IT transformations. While elaborating Sevate Software Services, Bhanu says, “At Sevate Software Services, we believe that a customer’s business domain & processes should be well understood, so as to extend a quality IT service. To meet the specialized needs of customers from the Banking & Financial Services, Oil & Gas, Insurance, Healthcare, Telecom, Manufacturing, SCM & Government sectors, Sevate Software Services has invested in consultants having extensive knowledge of Industryspeciﬁc operating processes.” In addition to their technology consultants’ expertise, Sevate Software Services engages distinguished subject matter experts to work with project teams to append the quality of their delivery. Marching towards its future, Sevate Software Services will be the Niche 3'rd party ERP service provider in several markets. ERPress-The Print Management ERP will be the best goto Print management ERP in several global markets- These goals excite the team of Sevate Software Services.

|JULY 2016

CXO Standpoint

Innovative Industry-Specific ERP System For Indian Industries Indian SMEs are in the need of an upliftment It is necessary to have a target audience to have your business succeed. From the beginning our target audience were the Small and Medium sized businesses in the country and in some overseas countries, particularly in the Middle Eastern region. To say, there is a reason for that. What eresource Infotech has learned from its experience is that SME sector in India needs to be uplifted for development of the country. In the earlier days, these segments were denied the high benefit of enterprise solution due to the high cost involved in implementing a suitable ERP solution. eresource’s prime objective was to provide SMEs with an affordable solution that would make their business operations quick and easy as well as profitable. eresource has succeeded in providing them what they required. Give the customers only what they required We have realized that many of the big branded ERP players in the market were implementing a full-fledged ERP system that hardly had any use for SMEs. Major part of these systems were never used by these small companies, though they have been charged for the whole system. Our aim was to provide our customers with an industry-specific ERP system that will be affordable, flexible and make their business operation process quick and easy. We have noticed that even in today’s challenging business environment, there is a huge number of companies that are taking enterprise solution very lightly. They are ignorant towards the advantages of an enterprise solution, which can do more harm to their businesses. Today, all major organizations are focusing on making better predictions by using an ERP software with specialized business intelligence. Decision making processes has markedly improved if the right ERP system is in place. Specialized ERP systems are in high demand ERP scenario is changing rapidly and keeping with the pace of market trend is important if you want to remain in the limelight. The days of standard ERP systems have become a

thing of the past. Today nobody wants to buy something they will never use and the case of ERP system is not any different. Introduction of an exclusive ERP system for various industrial verticals by eresource Infotech is the result of such thinking. Specialized ERP software is being favored by organization nowadays. Intelligent Integration and quick implementation It is also true that the customers are confused about their choice of ERP systems as the market is already flooded with a number of systems that promises a lot. However, we advise everyone who is planning to have an ERP system implemented must go for a total evaluation of the system before they take the final decision. Our system, eresource, which has introduced exclusive ERP system for every industrial verticals, has been integrated with all required modules intelligently and our quick and timely implementation makes the ERP investment worth and reasonable. Companies look for ROI Companies that implement an ERP system are anticipating benefits from every quarter, technically, operationally and economically. An ERP can be termed as successful only if it caters to every need of an organization, because as a company Return on Investment is the prime concern. While ERP system has been in general successful, no company will invest blindly in it anymore. Today, companies have become very sensitive to the ROI. Changing scenario Web-based eresource ERP system is a more flexible, affordable and reliable ERP system available in India today. This is a tool exclusively designed for every situation. What is more important is that for a successful business, ERP is the future, and it has become essential in the business world because it brings information classified and simplified to those who have to make decisions. Companies are investing on ERP solutions accessible from mobile devices like tablets and smartphones. And that itself makes the

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CXO Standpoint

difference.

mission. Needless to say, our customers are our motivation. It is their satisfaction that gives us more strength Eresource, a name that makes the to face every challenge that comes in difference Ten years in the life of an IT ﬁrm is not our way. a long period. However, the growth of Understanding the need of our eresource during this period was customers, we have recently amazing… There are a number of introduced many exclusive ERP factors that have been attached to the systems for various industrial verticals, success of eresource and prime factor being the product quality. Secondly, the which is making waves in the ERP market today. Apart from these product trust of our customers bestowed upon us helped us think big and innovative innovations, eresource also runs a additions to the product that has made special ERP training centre, which is known as eresource Academy. Users of eresource the most preferred webERP system in the corporate world and based ERP solution in India. IT students who are keen to make their careers in the ERP technology are It makes us feel happy and proud that trained with expertise at this training eresource Infotech Pvt. Ltd has been centre. blessed with highly dedicated and talented professionals. Everyone in the We are aware that just delivering a organization functions like a closesoftware system to companies is not knitted family. Therefore, our effort the only work an ERP ﬁrm must do. A towards our success is a collective

Sudheer Nair CEO eresource Infotech

successful ERP firm must be always on the path of innovative methods. As the technology is changing at a fast pace, negligence in the part of an ERP firm to understand and catch up with the latest trends could make them outdated in the field. Following are the recently introduced exclusive ERP solutions for the various industrial segments by eresource Infotech. • eresource Xcel for Manufacturing • eresource nfra for Construction and other project-based industry • eresource LifeScience for Pharmaceutical Industry, • eresource PMS for Preventive Maintenance • eresource eTrade for trading industry • eresource 3GL for Logistic Industry There are no industries that eresource doesn’t serve. You name it and eresource have it. That is the business strategy of eresource. Apart from above exclusive ERP system eresource also has developed an extensive ERP system for Human Resource Management (HRMS) and Finance and Accounting (ACT). Sudheer Nair, CEO, eresource Infotech Mr. Sudheer Nair, CEO, eresource Infotech Pvt. Ltd. A man of dedication and hard work, the product eresource is his brain child. With little cash capital in one hand and a lot of talent capital in other hand, he has laid the foundation for a product that is making waves in the ERP market today. There is no need of a second thought to acclaim his achievement. He is still at the helm of affairs as the CEO of the organization.

|JULY 2016

Interview

Last Mileâ&#x20AC;&#x2122;s Journey towards Success

Interview with Insights Success -By Diwakar Menon Q - What were the risks involved in Last Mileâ&#x20AC;&#x2122;s consulting business and how you have addressed them? The biggest challenge we face in the consultancy business is the commoditisation trap. Our uniqueness stems from the fact that we have carefully designed our offerings and tailored them to organisational demands. We have ensured that we have leveraged our past experience to build

effective and easily deployable frameworks across all our service lines. We have then taken these frameworks and been able to very quickly adapt it our customer engagements. This has helped our customers to jump start their initiatives. That, in addition, to the fact that the people we have brought on board has been our differentiating factor, and to that end, we have been lucky to get the right team in place. Lastly, in a consulting mode, we offer point solutions - i.e. we come into an organisation, solve a particular problem, enable the

|JULY 2016

Interview

organisation to work independent of us and exit. We have seen a fair amount of success in this way of working, and helps bringing in a fresh point of view into organisations, without the need to commit to long term business. Q - Have you encountered situations within Last Mile where you have had to take critical decisions? If so, how have you overcome the situation? Saying no to a particular line of business. We have been very clear that our operating model is to offer point solutions, enable the customer, and get the customer’s organisation to be able to move forward post our catalysis. Our goal is to help them solve a particular testing problem. If we are not the right set of persons to solve the problem, we indicate so. It is tough - for the customer, as they look to us for all solutions, and to us, as turning down a possible business is not easy. But I think that has held us in good stead. We are not there to compete with our customer organisations - we are there to help them get better at what they do in their core services. Q - What are the things you have learnt from your mentors? Being close to your customer and being available for them 24x7. We have come across situations where we know we are not the right persons to deliver, but have stepped out of our zone to help them find the right partners. Solve their problem, even if you have to stretch yourself. It’s a trait I learnt from observing my leaders at Perot Systems and Tech Mahindra. Secondly, keep an eye on the cash flows. We have been cash flow positive from our early times, and we have been prudent with how we have scaled. We hired parttime consultants initially to start with, invested in bright kids, co-shared office spaces before we rented our own, and managed our expenditures. When you have employees’ pendent on you, you look at financial risk very differently! Lastly, the value of a good network. The value that a good network provides cannot be quantified.

Q - What roadblocks Last Mile has encountered while achieving success? Sales and Marketing: We built a lot of our offerings leveraging our network, but good sales and marketing has to be built so that your business can sustain outside of the network too. Product focus: We started our product focus a little too late, IMO. We should have created different ways of funding this and spun this out separately early in the lifecycle. However, this is always a chicken-and-egg issue - so not really a big regret. Each of the founders will have different drivers: We learnt that each of the initial stakeholders brings a different focus and intensity into the organisation. It will mean that all of us need to recognise it, and work with it, rather than getting worked up about it. Support functions: Pay attention to the fact that there is more to an organisation than just the idea or the service. There are supporting functions, where you have the practical challenges of managing an ofﬁce, managing your ﬁnances, managing your sales, managing your workforce. Not many tend to speak of these, but they are time consuming too, and these are basic building blocks of a lasting organisation, and shouldn’t be taken lightly. Lastly, the need for a cohesive team that you can depend on. Our fall back mechanisms kick in, when one is temporarily out of action, and works amazingly well. Q - Your views on entrepreneurship/ leadership and management Ego - the biggest stumbling block to getting work done. Be ready to don different hats - from running around to paying bills to taking strategic decisions. Set short term targets in the general direction of where you want to head. Long term is 6 months in the initial stages. Have a focus, stick with it, be ready to adapt - since market perceptions can be very different. Go out of your network, and get a true feel of what your services (or products) are worth to people who have no obligations towards you.

|JULY 2016

Interview

About Diwakar Menon Diwakar has over 25 years of work experience ranging from test consulting to delivery to pre-sales. He has been the head of service delivery for key customer contracts that encompass a variety of services from AD, AM, Testing, Infrastructure Management and Business Support Services across a multiplicity of pillars like Govt, Health, Financial Markets. He has pioneered and set up end-to-end test services across multiple lines of business, consolidating the services across the organisation. In previous roles, he set up and oversaw the Test and Application Management competencies for a leading service integrator. The group focused on speciﬁc transformation programs to help reduce the TCO of organisations, and being able to present the same to the clients at CxO levels. Part of the initiatives were helping a major customers reduce their overall cost of operations through selective outsourcing of application development and management services, transformation programs to re-engineer applications using legacy systems onto a more strategic stack, and optimization of the process through Business Process Reengineering. He was also responsible for growing the Testing practice from 1% to 12% of the company’s revenues in a span of 3 years.

Diwakar Menon Founder Last Mile Consultants

He has also been an early proponent of quality, having worked with and then led organizations to ISO 9001: IT in Computer Engineering from Certiﬁcations. Mumbai University. Prior to founding Last Mile, Diwakar has worked in Diwakar possesses a Bachelor’s degree global organizations like Tech

Mahindra, Perot Systems (now Dell), Deutsche Software, Tata Unisys (now TCS) and CMC Ltd.

|JULY 2016