Institute of Cemetery and Crematorium Management Journal

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The ICCM Journal | Summer 2020 | V88 No. 2

in touch - up north JRR Tolkien words from Gandalf to Frodo - So do all who live to see such times, but that is not for them to decide. All we have to decide is what to do with the time that is given to us. Oddly relevant at the time of writing this article on day 35 I think it is of the new normal world. I’ve previously mentioned the issues of GDPR and keeping in touch with people and how the ICCM have managed to navigate the changing world of information and data. Well who would have thought that all that would come back around so quickly and be so relevant. In the past 5 weeks, we have tried to update members as much as possible and broken our own record for social media posts. The record hedgehog’s 2.5K views has been surpassed and nearly 3,000 people saw or shared our guidance at the start of this pandemic. I think around 50 people have checked on their newsletter status and a lot of the old GDPR demons have been fixed and Mail Chimp is probably due at least a bunch of yummy bananas for all the mail outs! The response rate of this again thankfully has increased. ICCM will always do its utmost to keep all members informed via Facebook, Mail Chimp and the website. If you don’t think we are reaching you, please let us know and we can work out why. On some lighter notes of things.

Membership fees for 2020/21 The Board of Directors are delighted to announce that retired professional members will now have their subscriptions at no charge. If you are soon to retire or have just retired and wish to remain in membership, then simply let me know and your status will be converted. The Board felt that this small act would benefit people who have given their time to serving the bereaved and help maintain their link to the sector.

Recycling update The issues of Covid-19 have affected so many things that it seemed sensible to end the current recycling round early. A new round will be opened once something approaching normal circumstances occurs again. Any causes that were nominated will or will have already received funds from this shortened round.

Staying in touch Whether its via Facebook, Twitter or Mail chimp newsletters, you can sign up and stay in touch - there are many ways to keep updated with these or via the website. As ever drop me a message at – trobson@institutecemandcrem.com to make sure you and your colleagues are signed up.

Trevor Robson ICCM Finance and IT Manager


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Articles inside

Going the extra mile

24min
pages 63-70

Grief upon grief

3min
page 72

Keep updated

11min
pages 58-62

The coronavirus planning

4min
page 56

Kate Davidson joins Westerleigh

3min
page 57

In Touch Up North

2min
page 52

Answers to test your knowledge

3min
page 55

Company News

2min
pages 50-51

The BTEC accredited crematorium technicians training scheme

2min
page 49

Surreal times

6min
pages 43-44

Under the radar

4min
pages 46-48

Pulpit: The mystery of sailors' war graves

6min
pages 40-42

Funeral diversity

3min
page 36

A day in the life of a crematorium caretaker/cleaner

3min
page 34

A funeral director's perspective

5min
page 33

Greenacres Eternal Gardens Saff burials

3min
page 35

Webcasting in lockdown

6min
pages 31-32

Grief in a pandemic

8min
pages 23-25

ICCM In Touch

5min
page 9

ICCM education seminar 2020, student reports

18min
pages 12-20

ICCM education seminar 2020, and last but not least

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page 22

Forever in our hearts

3min
pages 7-8

ICCM education seminar 2020, the class of 2020

0
page 21

Under the spotlight

5min
pages 10-11

President's Page

5min
page 6

Editorial

3min
pages 4-5
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