InsurTech Magazine - March 2021

Page 18

FIVE MINUTES WITH...

ALENA KHARKAVETS VICE PRESIDENT, DIGITAL STRATEGY AND CX AT BROKERLINK

Q. WHO WAS YOUR CHILDHOOD HERO AND WHY?

» Patricia Kaas. My parents played her single "Mademoiselle chante le blues" in my childhood home in Belarus. The song played while the Soviet Union collapsed and Belarus transitioned to independence. I couldn’t understand a word she was singing. But her voice carried defiance, presence and poise. It anchors me to this day.

Q. WHAT WAS THE BEST BOOK YOU READ LAST YEAR?

»“So You Want to Talk About Race”

by Ijeoma Oluo. I picked it up in an independent African-Canadian owned bookstore in Toronto. Raised in a mixed-race family, Ijeoma unpacks complex topics of race and intersectionality through first-hand experiences. It is a superb primer for anyone who wants to see more unity and less division in the world.

Q. WHICH ACTIVITY ARE YOU MOST LOOKING FORWARD TO DOING WHEN THE PANDEMIC IS OVER?

» To have a big party at our house

and invite everyone! Also, to travel the world again with my kids and spouse.

“ COLLABORATION IS WHEN YOU BRING TALENTS FROM DIFFERENT DISCIPLINES AND GENERATIONS TOGETHER” 18

March 2021


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