The Cliste Team are thrilled to be a part of the Keadeen family. we’ve had the pleasure of getting to know many of your over the past two weeks. Your hard work, dedication, and unwavering commitment to providing exceptional guest experiences has been truly inspiring. We’re grateful for your patience and support as we learn all about the Keadeen Hotel. Thank you for helping us settle in and become familiar with the hotel’s operations. We look forward to working together and contributing to the continued success of The Keadeen Hotel.
Many thanks,
Thank you to Nutu and David who came to support the team over the past two weeks. We look forward to continuing this relationship between all hotels supporting each other.
The Cliste Team
Keadeen Hotel News
Keadeen Hotel News Issue 2 | September 2024
Get To Know The Cliste & iNUA Hotel Collection Team
How did you get to the role you are in today? Hard work, luck, opportunity and a lot of faith.
Three words that describe you? Pragmatic, calm, focused.
What makes you happy? Family, coffee and Rioja.
Your proudest achievement to date?
Delivering my third child single handedly on a bathroom floor in the Shelbourne Hotel
What advice would you give to the Keadeen Hotel team?
Talk to us if you have any concerns or questions. We are very friendly and here to help the hotels transition to the new owners. Really looking forward to working with you all.
RETAIL DISCOUNTS
Chris Austin Chief Operations Officer
Issue 2 | September 2024
Get To Know The Cliste & iNUA Hotel Collection Team
What do you do at Cliste?
My role title is Director of People & Culture at Cliste, what I do everyday is support the business in all its peoplerelated needs. My goal is to ensure that everyone across our businesses has a great place to work every day. This means making sure our team members feel rewarded and valued for their contributions, have opportunities to grow their skills and knowledge if they wish, that they trust and feel safe with their team in each hotel.
How does your role interact with the Keadeen Hotel Team?
I’m fortunate to have been invited to meet the Keadeen team when Matthew & Denis acquired the property and I was really delighted to have meet Mrs O’Loughlin & Ana because understanding their values and love for their team and the hotel helped me understand the culture of the hotel. My role in this transition from family to new ownership involves ensuring that every colleague’s question or concern is heard and addressed. It’s about maintaining the strong values that have always defined the Keadeen Hotel for the team and the guests.
Three words that describe you:
A bit nerdy, somewhat introverted, totally unable to limit myself to just three words—and always fair.
What makes you happy?
Spending quality time with the people who matter most to me.
Your proudest achievement to date?
Deirdre Buckley Director of People & Culture at Cliste
In my career, this is being part of the growth of Cliste Hospitality, building the employer brand that attracts wonderful people to work with us and be part of their development & career milestones and achievements
What advice would you give to the Keadeen Hotel team? Keep doing what you do – you are fabulous!
Marketing Update
The marketing team would like to express our gratitude for your outstanding participation and hard work during the recent photoshoot with Philip and Chris from the marketing team. Your dedication and enthusiasm made a significant impact on the outcome of this two-day photo and video shoot. A special thanks goes out to Tina, Sean, Mary, Aneta, Catherine, Joey, and Sharon for sharing their stories on camera and helping us capture the essence of the Keadeen Hotel. We are excited to share the results of this project with you soon and look forward to continuing to capture more stories and delve deeper into the rich history of the hotel in future shoots. All these new images will be shared across social media and across the website so keep an eye out for this great content.
Keadeen Hotel News
Questions from the Team
Have a question for us? It could be about anything, the hotel, your role, or something else? We’re here to help! Submit your questions anonymously by scanning the QR code and your questions will be answered in our next newsletter.
Training & Systems Update
Members of the management and nights team completed their fire warden training on Monday the 9th of September. As we are preparing the hotel to launch Procure Wizard which is an online procurement application, there was training for the team on Thursday the 12th of September with this platform going live this week. All the hotels purchases will be made through Procure Wizard which gives the hotel access to your local and group suppliers.
Towards the end of September, we will be launching a new time and attendance application called Alkimii. You will be able to download this app to your phone and access your weekly roster, submit holiday requests and see your holiday balance and even clock in and out on your phone. We will also have a new clock in machine located at the current location in the kitchen.
We are putting plans in place to upgrade the hotel wifi network, bedroom door access locks and upgrade the tills in the bar, restaurant and function bars which will enable all your guests to room charge throughout the hotel. We will keep you updated with timelines over the coming weeks as we firm up the rollout plans for these upgrade works.
Did you know?
Did you know that for any large event like a family celebration with 10+ guests or a wedding booked in any iNUA Hotel you can enjoy a 10% reduction once approved by the General Manager.
