Canadian Lodging News

I S H C O M P U B L I C AT I O N S S I N C E 19 8 6

C A N A D I A N

LodgingNews November 2015 Vol. 12 No. 9

N AT I O N A L

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DELTA’S NEW OPPORTUNITIES

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C O V E R A G E

CHOICE CHANGES ITS IMAGE

R E G I O N A L

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F O C U S

GEOFF BALLOTTI AND TRAVELODGE

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FEATURE: HOTEL LENDERS REPORT WHO’S LENDING IN CANADA

Pomeroy’s Hotello and big plans for Kananaskis

Hotello Vegreville, Alta.

Pomeroy Lodging by the numbers

Delta Lodge at Kananaskis.

Wyndham’s Wyzardry a winner

BRIEFS Westin’s innovative ad campaign

Hilton launches Spa Club

Happiness/Hospitality/Home/Holiday Inn Wellness travel expected to grow

Oliver Bonke of IHG.

CORRECTION

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EDITORIAL

Check In Canada evolves

C A N A D I A N

LodgingNews

PUBLISHER EDITOR CONTRIBUTING EDITORS

ASSOCIATE EDITOR ASSISTANT EDITORS

SENIOR ACCOUNT MANAGER ACCOUNT MANAGER PRODUCTION CIRCULATION CONTROLLER

CONTACT US 905-206-0150

EDITORIAL ADVISORY BOARD JASON CHESKES

SPOTLIGHT

VITO CURALLI

Oil not the only Alberta story

PHILIPPE GADBOIS MARK HOPE ELIZABETH HUESTON BRIAN LEON ROBIN MCLUSKIE BRIAN STANFORD DR. DAVID MARTIN CHRISTINE PELLA TONY POLLARD ANDREW CHLEBUS

Ian Glassford of Servus.

Hotelier an MP

CANADIAN LODGING NEWS VOLUME 12 路 NO. 9 路 NOVEMBER 2015 Canadian Lodging News Ishcom Publications Ltd.

P A C I F I C / P R A I R I E

O N T A R I O

Kelly McCauley

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A T L A N T I C

Trump Vancouver sets a higher bar

Trump Vancouver rendering.

Philipp Posch.

YYZ hotels capitalize on airport shuttle

Global Breadth. Local Depth.

Colliers International Hotels’ global distribution and local market coverage ensures maximum value is achieved on behalf of private, public and institutional owners. A sample of our recent experience with transactions completed to emerging global and domestic capital sources includes:

Delta Lodge at Kananaskis Kananaskis, AB 412 keys / $42,500,000

The Westin Prince Toronto, ON 395 keys / $70,000,000

Hilton Garden Inn Niagara-on-the-Lake, ON 118 keys / $14,980,000

Courtyard by Marriott Toronto Downtown, ON 575 Keys / $99,000,000

Westin Bristol Place Toronto Airport, ON 288 Keys / $22,000,000

TRYP Hotel PUR Quebec City, QC 242 keys / $12,950,000

Radisson Suites Toronto Airport, ON 216 keys / $12,250,000

Radisson Hotel Toronto East, ON 240 keys / price confidential

The Westin Grand Vancouver, BC 207 keys / price confidential

Hilton Garden Inn Montreal Airport, QC 159 keys / $15,000,000

Faryal Hasham.

Colliers International Hotels • 150+ transactions in Canada since 2010 representing $2.5 billion in volume Alam Pirani +1 416 643 3414 alam.pirani@colliers.com

Tom Andrews +1 604 661 0846 tom.andrews@colliers.com

Robin McLuskie +1 416 643 3456 robin.mcluskie@colliers.com

Jessi Carrier +1 514 764 8172 jessi.carrier@colliers.com

Russell Beaudry +1 416 643 3761 russell.beaudry@colliers.com

Hamir Bansal +1 604 661 0850 hamir.bansal@colliers.com

Tiffany Chow +1 416 643 3497 tiffany.chow@colliers.com

Fraser Macdonald +1 416 607 4322 fraser.macdonald@colliers.com

www.colliershotels.com • Brokerage / Debt Placement / Strategic Advisory / Value-Add Research This document has been prepared by Colliers International for advertising and general information only. Colliers International makes no guarantees, representations or warranties of any kind, expressed or implied, regarding the information including, but not limited to, warranties of content, accuracy and reliability. Any interested party should undertake their own inquiries as to the accuracy of the information. Colliers International excludes unequivocally all inferred or implied terms, conditions and warranties arising out of this document and excludes all liability for loss and damages arising there from. Colliers International is a worldwide affiliation of independently owned and operated companies. This publication is the copyrighted property of Colliers International and /or its licensor(s). © 2015. All rights reserved. Colliers Macaulay Nicolls (Ontario) Inc., Brokerage.

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Quebec hoteliers stress need for family values

What’s next?

Delta opportunities inside and outside Canada Geneviève (left) and Caroline Milot with their father, Jean-Yves Milot.

Don Cleary, president of Marriott Hotels of Canada.

Award-winning properties

Healthy pipeline

Quality Inn and Suites Drummondville.

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Choice Hotels Canada orchestrates the future

From left: Brian Leon; entrepreneur/author Patrick Leroux who gave a keynote address; Vicky Rivers and Jean-Marc Demers who spoke about the Choice brand voice.

Award winning hotels The case for global sales

Property excellence

Numbers trending higher

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Canadian Hotel Lending Trends

... 2015 and beyond

Mark Kay, Commercial Finance One

Paul Scholz, Institutional Mortgage

(CFO) Capital.

Capital (IMC).

Ed Khediguian, GE Capital Franchise

Jessi Carrier, Colliers International

Finance.

Hotels.

Significant flow of hotel capital

General sentiment is positive

Transaction pipeline stronger than ever •

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•

•

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With estimated volume of over $2 billion in 2015, we are in our sixth year of strong trading activity with a diverse cross-section of private and public buyers purchasing assets coast to coast.

Transaction volume has been positively impacted by the rise in deals over $10 million, which more than doubled from YTD Q3 2014 to $1.2 billion by way of 34 transactions.

Average deal size rose 86 per cent to $16.9 million with the average number of keys per sale growing almost 35 per cent to 144 rooms, indicative of the larger assets trading this year.

Pricing metrics on a per-door basis continue to trend positively rising to $108,800, a 48 per cent growth from YTD Q3 2014. When removing strategic deals, average price per room still demonstrated notable growth of 8 per cent reaching $79,400.

Who’s lending for whom?

Financing Case Study #1

Hyatt Regency Vancouver.

Relationships are key for lenders

Financing Case Study #2

Holiday Inn & Suites Winnipeg Airport at Polo Park.

2016 outlook

Financing Case Study #3

Novotel Toronto Mississauga Centre.

Novotel Toronto North York.

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Ballotti addresses Travelodge Canada conference

1.

2.

3.

4.

5.

Photos. 1. From left: Noah Brodsky, Keri Putera and Geoff Ballotti of Wyndham Hotel Group plus Marc Staniloff of Superior Lodging Corp. 2. From left: Geoff Ballotti, Marc Staniloff, Hotel Association of Canada’s Tony Pollard and moderator Dave Kelly. 3. Geoff Ballotti. 4. Trevor Hagel and Marc Staniloff of Travelodge with Leea Hartley of Travelodge Victoria, Employee of the Year. 5. Travelodge Strathmore, Alta. won four awards including TripAdvisor Certificate of Excellence, WynReview Housekeeping Award, WynReview Breakfast award and Hotel of the Year. Shown here are Trevor Hagel, general manager Jane Payne, front desk supervisor Keli Brandt and Marc Staniloff.

Manitoba Hotel Association’s 87th Annual Convention

This year’s Monday night dinner had a Hawaiian Luau theme.

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Quattro Vinotecca: grape expectations in Sault Ste. Marie

Chef Paul Chiappetta.

Spanish Iberico ham and sausages.

Best Western Sawridge: brand matters in Fort Mac

Exterior of Best Western Plus Fort McMurray, Alta.

Outpost grab-and-go

Guestroom at Best Western Plus Sawridge Suites.

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BY DON DOULOFF

Innova Towels, Eden Textiles.

Olive Branch Botanicals, Sysco.

Pillow-Vac, Harris Pillow Supply.

Nature Nu, RSA.

Linens, BedVoyage.

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Recycling mattresses, The Mustard Seed.

Green workout equipment, Brigadoon Fitness.

Charging Station, Sun Country.

K Cups, Intelligent Blends.

Induction Heaters, Smart Buffet Ware.

graphics designed by Freepik.com

Recycled artwork, JVA Art Group.

Charging Station, Sun Country.

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CONNECT BC coverage

JPL’s centennial

Jasper Park Lodge guestroom.

Minerva Ward with Eric Edwards of Tigh-Na-Mara resort.

Tapping boomers’ inner foodie Jamie’s Journey

BCHA’s David MacKenzie

David MacKenzie.

Jasper Park Lodge’s swimming pool and view.

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PEOPLE

Robert Housez, new general manager, Chelsea Hotel.

Carlo Curto, Sheraton Centre Toronto’s new banquet chef.

Darlene Thomas, chair Newfoundland/Labrador Tourism.

Robert Pratt, president, ONE Hospitality.

Kevin Mouflier, chief executive officer, TIAPEI.

Chip Ohlsson, EVP/chief development officer, Wyndham.

William Ng, franchise development support, Choice Hotels.

Aodhan Sheahan, vicepresident, MasterBUILT.

Arjun Channa has been appointed general manager of The Westin Calgary, moving from Sheraton Centre Toronto.

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THE WINNERS’ CIRCLE

CONFERENCE FEB 29 + MARCH 1, 2016 Hilton Toronto Hotel

The HAC Conference provides best practices for hotel leadership at the property level.

F

Formulate sales/ marketing strategies to drive business over the next 12 months.

RS

O

Canalta winners with awards.

38 Canalta hotels earn CGSP certification

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DRUMHELLER, Alta. — The American Hotel & Lodging Educational Institute (AHLEI) presented

The award was presented at a gala

plaques to 38 Canalta Hotels prop-

Malleau, director of human resourc-

management summit on Oct. 6 in Drumheller, Alta. The properties earned the designation after training

In an acceptance speech, Mal-

TO

EC

R DI

More IHG Canadian winners -

the award and commented: “It is a -

Session Highlights The Long Road—Understanding The Path To Purchase A Director Of Sales, Marketing Manager And An Informed Customer Walk Into A Hotel Bar

Headquartered in Drumheller, -

Alta.;

for all of its properties, which include

support and commitment from our senior leadership team and our general manager.

-

create programs and ideas that meet

With a focus on personal and pro-

post-millennials. Energizing the en-

-

-

at the Intercontinental Toronto Yor-

The Sharing Economy—Shaking Up Traditional Business Models

-

Dorion, Que.

10 Operational Techniques For Success KEYNOTE: Sir David Michels, Agent Of Change

HACCONFERENCE.CA

-

Hotel & Lodging Association.

last month.

CONFIRMED SPONSORS TO DATE

-

Pacrim’s IHG award winner

ment, spearheaded the implementaout the organization.

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darin Oriental.

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FOR SPONSORSHIP OPPORTUNITIES CONTACT: VICKI WELSTEAD (416) 924-2002 x233 vickiwelstead@bigpictureconferences.ca

Great Wolf Lodge wins human resources award Wolf Lodge has won the 2015 Ca-

1 6 | Canadian Lodging News

Anne Marie Malleau, Keith Simmonds.

Angela Reid, Pacrim’s Holiday Inn Express Deer Lake, N.L.

OPENINGS, SALES AND RENOS Choice adds 5 properties in Q3

Wyndham hits milestone of 1,000 hotels in China Quattro Suites, Sault Ste. Marie, Ont.

New build Wyndham Garden Calgary Airport

Guestroom in Days Inn, Sylvan Lake, Alta.

Fortis Properties completes $365M hotel asset sale

Exterior of Days Inn Renfrew, Ont.

A sign travellers look up to.

Days Inn opens in Sylvan Lake, Alta. and Renfrew, Ont.

Travelodge Weyburn

As one of Canada’s largest hotel franchisors, we can provide unmatched support and service for your hotel – driving room rates and increasing your bottom line.

Let’s talk about how Travelodge can help grow your business 1-800-646-2435

Follow us on

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BEFORE AND AFTER

$40M reno polishes historic Toronto gem

TOP 4 LIST Cintas provides four tips to provide Canada’s Best Restrooms

Lobby before.

Second floor lobby after.

Executive suite before.

1.

Consider who visits your restroom.

2.

Establish and document cleaning procedures.

3.

Select deep-cleaning products.

4.

Use ATP meters or black lights.

Curved executive suite after.

COMING EVENTS Dec. 7-11, 2015: Feb. 29-March 1, 2016:

Hotel among this year’s finalists: March 1-3, 2016:

Feb. 28-March 1, 2016: March 1-2, 2016:

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When he reduced costs by 13% with a new RTU, he wasn’t just saving money.

He was setting a precedent.

Once you start seeing the benefits of our incentives for upgrading to high efficiency RTUs, you will want to look into making other parts of your building like ventilation, refrigeration and building automation systems more efficient too. When you do, you’ll be joining thousands of organizations across Ontario who are already enjoying the savings that our programs deliver.

Take a look at their stories and our incentives at

saveonenergy.ca/business

Subject to additional terms and conditions found at saveonenergy.ca. Subject to change without notice.

OM Official Mark of the Independent Electricity System Operator.

STAYING AGILE IS CRITICAL. FORTUNATELY, OPENING MORE THAN 1,100 NEW* HOTELS HAS KEPT US IN SHAPE. In the past six years, Hilton Worldwide has opened more than 1,100 new hotels around the world, bringing us to more than 4,000 hotels in 90 countries today.* In Canada, we have 104 hotels open from coast to coast with a growing pipeline of over 40 signed projects. Impressive growth, made possible by our ability to adapt to the world’s increasingly complex business environments. As a result, we’ve developed a wealth of experience creating and operating the most award-winning portfolio of hotels in the industry. Not a bad workout for a 95-year-old.

For development opportunities in Canada, please contact Tom Lorenzo, Vice President and Managing Director of Development (+1-203-463-3407, thomas.lorenzo@hilton.com), and Jeff Cury, Senior Director of Development (+1-514-695-6798, jeff.cury@hilton.com).

STAY AHEAD

hiltonworldwide.com

*From January 2008 to January 2015

© 2015 Hilton Worldwide