The National Social Mission Department Lived Experience and Participation Resource
Family
A family member of a participant accessing the Social Mission Department Services for support
Cultural Safety
An environment that is safe for people, where there is no assault, challenge or denial of their identity, of who they are and what they need. It is about shared respect, shared meaning, shared knowledge and experience, of learning, living and working together with dignity and truly listening.
Lived experience
The experience, expertise and strengths of a person who has directly experienced the issue at hand. For example, when considering family and domestic violence research, practice and policy, lived experience would refer to a person or family who is a victimsurvivor of family violence.
Personal capacity
The capability and resilience to do and sustain cognitive or practical tasks. This includes making a decision, taking some action and comprehending both the nature and consequences of that action.
Cultural safety also refers to creating an environment that:
Evidence of increased personal capacity includes but is not limited to:
• Empowers individuals to actively participate in activities believing they are valued, understood and taken seriously
• Recognising and regulating emotions
• Supports individuals to carry out culturally significant tasks as part of their involvement in activities or programs run by or on behalf of The Salvation Army LGBTIQA+
Disability
Intersectionality
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• Building positive relationships • Taking responsibility for decisions • Making safe, healthy decisions
An evolving umbrella term that includes lesbian, gay, bisexual, trans and gender diverse, intersex, pansexual, asexual and queer communities and is used to describe experiences of gender, sexuality, and physiological sex characteristics, including common experiences of marginalisation due to dominant social norms.
Workforce
Disability refers to any physical, psychological, sensory, intellectual or medical condition that make it difficult for an individual or group to participate in certain activities (activity limitation) and to have full participation in society, often as a result of environmental and institutional barriers.
A person who may be an officer, employee, volunteer, a contractor or subcontractor, employee of a contractor or subcontractor, employee of a labour hire company, trainee or student on placement that is engaged in any Social Mission Department or is a Board or Board Committee member.
Reimbursement
The payment to a person as part of authorised participation activities so that the person is not out of pocket. Reimbursement of expenses may include but not limited to reimbursement for travel, accommodation, meals, and other expenses deemed necessary and that have been agreed to before spending occurs.
The ways in which different aspects of a person’s identity, including social categorisations such as race, class and gender, can expose an individual to overlapping, complex and cumulative systems of discrimination and marginalisation and disadvantage.
Self-determination
A person making informed decisions on their own behalf.
Wellbeing
A complex combination of a person's physical, mental, emotional, spiritual and social health and is strongly linked to happiness, healing and life satisfaction. It is how a person feels about themselves and their life, including their sense of dignity and sense of being valued.
Engagement
A reciprocal relationship, involving two-way conversations, consultation and joint decision-making between TSA and participants and stakeholders.
Informed consent
Giving consent/permission in full knowledge of the possible consequences, including the possible risks and benefits of giving consent/permission.
• Increased resilience
Acknowledgements The Salvation Army National Social Mission Department thanks the following participation groups and services for their contributions, expertise and support in the development of this resource: • The Social Mission and Policy Department National Lived Experience and Participation Working Group • The Lived Experience Consultation Members
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