ONFERENCING
Connecting People Conducting Business
Why choose Unite Conferencing
As one of North America’s leading providers of conferencing services, Unite Conferencing is devoted exclusively to the delivery of high quality, low cost conferencing solutions.
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n business since 2004 with a focus on quality customer service and competitive pricing, Unite Conferencing has prided itself with replacing confusion with simplicity. Unite has consistently provided our valued & loyal clients with the basic fundamentals required to achieve 100% customer satisfaction. Unite Conferencing has the knowledge, skills, expertise and resources required to meet the unique conferencing needs of your organization. The key to our success stems from our relentless commitment to exceeding customer expectations. We offer you the opportunity to work with a company that offers the kind of customer service experienced back in “the day” when it actually meant something. That, along with state of the art conferencing bridges, place us in an unparalleled league of our own and we are proud of it. Unite Conferencing offers a full spectrum of convenient and cost-effective conferencing solutions to help you communicate, collaborate and consult. Whether you need to meet with your Board of Directors, develop new marketing strategies with your entire sales force, or discuss quarterly financials with your investors, your highly qualified Account Executive will identify a solution that best meets your needs. With Unite Conferencing, it’s easier than ever to share information, speed up decision-making, improve productivity, save time, and reduce travel costs.
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Regardless of your requirements, from traditional Audio Conferencing to the real-time interactivity of Web Conferencing, Unite Conferencing will have a positive impact on your corporate image, your customer relationships, and your bottom line. The reason why Unite Conferencing has enjoyed such incredible success over the years is not rocket science. We listen to our clients and act on their recommendations for all Unite clients to enjoy. Our Promise to you is simple: We will continue to strive for perfection, doing whatever it takes to ensure that you are nothing short of 100% satisfied. Our clients deserve nothing less!
Audio Conferencing Solutions
Easy-Access Reservationless • Fast & Convenient Easy, instant conferencing - No reservations required! Conference on-demand with reliable Unite Conferencing Easy-Access Reservationless service. Maintain permanent, toll-free (North America) and toll (International) access for critical meetings. Enhance the productivity of worldwide collaboration any time of day or night. This service has many powerful features to enhance your call.
Easy-Access “Global 800” • International Conferencing
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Global reach, local convenience, unmatched reliability Get global audio conferencing on-demand with reliable Unite Conferencing Easy-Access Global “800” service. Use cost-effective international “800” toll-free numbers throughout key business markets worldwide to bring participants together for productive meetings. Wherever your users are in Europe, North America, Asia/Pacific or Latin America, your easiest, most reliable access to world-class audio conferencing is Easy-Access.
Event Conferences • High-Profile Managed Conferences One great service, Three great solutions Unite Conferencing’s Event Conferencing services ensures the success of your high profile calls by providing a professional and structured conferencing environment. Our experienced conferencing team is always available to manage your call with superior, quality service. Our operators guarantee that the host or moderator will receive all the assistance they need before and during the call. In addition, our leading-edge technology and reliable network guarantees flawless conferencing for every conference.
Web Conferencing Solutions
Easy-Access Web Meeting • Easy To Use, Cost-Effective Web Conferencing When words alone are not enough... Easy-Access Web Meeting is Unite Conferencing’s easy-to-use web conferencing service that is fully integrated with Easy-Access® audio conferencing service. This low-cost application includes all the key features most commonly used in web conferencing applications.
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Features & Benefits
• Web conferencing - share presentation slides and other images online to enrich your conference call. • Desktop Application Sharing - show applications on your desktop to online meeting participants, including spreadsheets, Word documents, and your browser in order to conduct “web tours.” • Presentation Sharing - share PowerPoint presentation slides and other graphic images using presentation caching to speed slide delivery to meeting participants. • Meeting Management - manage your meetings with simple online commands - dial out to an individual or a group of participants from an easy-to-use phone book, mute participants on entry for larger meetings, or mute individual lines as needed during your meeting -- and more. • Record/Playback On-Demand - on-demand recording features that let you save synchronized audio/visual content for playback at your convenience. You can jump to specific slides in the recording with synchronized audio/web playback. • Chat - communicate with all or selected participants during the presentation. • Q&A - manage questions and answers during your meeting. Communicate with all or selected participants during the presentation. • Podcasting - Make recorded content – audio and visuals – available as podcast episodes on iTunes or like services. • Pre-Meeting Features - Customizable registration question and reminder capabilities • Post-Meeting Features - Email distributions, survey capabilities, and invitation tracking • Cost effective - record and web conferencing rates are highly competitive. • Easy to use - no reservation or advance set-up is required. Login to Easy-Access Web Meeting with the same information you use to log into Easy-Access. Simple point and click user interface. • Reliable - media gateway architecture gives you carrier-class audio quality synchronized with high-quality playback for your presentation. • Security protection - maintain the integrity and privacy of your meeting with optional passwords for conference and record playback access, standard SSL encryption for Chairperson and participants and record playback notification and reports. • 24/7 flexibility, convenience, and support - create and start meetings on the fly, supported by 24/ worldwide customer care team. • Reporting - Get an instant report of who attended your live web conference. Real-time reporting of who accessed and played back your recordings.
Web Conferencing Solutions
Microsoft® Office Live Meeting A full-featured web conferencing offer that is integrated with Microsoft Office and allows you to collaborate, share documents and more. Microsoft® Office Live Meeting offered by Unite Conferencing is a high-quality audio and web-based conferencing service available on-demand.Microsoft® Office Live Meeting is a dynamic, immersive online meeting tool for advanced team collaboration and online training aide. Additionally, it can help you:
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Facilitate communication for your dispersed employees. Accelerate market entry, products and services introductions. Drive organizational effectiveness and speed response time. Enhance productivity, performance and time management. Reduce your carbon footprint and travel expenditures. Provide pathway to IP network convergence.
Live Meeting does not require server software installation and it makes use of your existing network and firewall configurations. Requires a computer, phone and high-speed Internet connection.
Features & Benefits • Purchase a single license in place of the four minimum required direct from Microsoft® • Fully integrated with Easy-Access® Comes packaged with Unite Conferencing’s reservationless on-demand audio conferencing service, so you’re ready to talk and be heard in crisp high-quality audio. • Only one set of log in numbers to remember: Makes it easy to activate the audio and web service. • Integrated with Microsoft Outlook® and Lotus Notes: You can schedule or launch a meeting instantly from your email client. You can also start a Live Meeting from the Microsoft Office® suite of services, such as Word, PowerPoint® and Excel®. • Wide Audience Reach: Communicate with up to 1,250 Web participants (700 if application sharing).
Conferencing Service Guarantee
Unite Conferencing is confident that you’ll be overwhelmed with the quality of our equipment and our unparalleled customer service. However, as with all technology firms, we like anybody else on occasion experience hiccups. That’s just part of business and it would foolish to try to convince you otherwise. However, how challenges are handled is what sets Unite Conferencing apart from ALL competition.
Our Unmatched Guarantee A Unite Equipment Related Challenge: If you experience a challenge on a conference that is directly related to our equipment although rare, it does happen, you will receive a credit* for the entire cost of your conference! Additionally, we’ll pay for half of your next conference to further extend our apologies for the inconvenience and to demonstrate our appreciation for your loyal patronage. It’s the least we can do....
GUARANTEE
A Customer Challenge: Unite understands that all clients have different levels of comfort with technology. Our training goes many layers deep however with years of experience, we’ve recognized that even the most experienced conference user is capable of making an error. This because even with the best training, moments before a conference begins, clients are focused on last minute details for their presentation. How do we at Unite Conferencing deal with these types of challenges? If our clients experience a challenge with a conference... even though it was realized by the client that is was completely their fault, we will issue a credit** for 50% of your conferencing immediately, retrained the clients on the service once more to prevent a second mishap and offer to send out a letter from Unite Conferencing accepting full responsibility for the challenge. This to ensure the clients reputation is not tarnished... no other company will come close to our customer service.... *Credits are applied in the form of minutes for future usage. In the event that Unite Conferencing is prevented from offering service by reasons of Act of God, natural and/or public disasters, government regulations and/or other causes beyond our control, Unite Conferencing shall not be liable to client, during the period that such event persists. **Credits are applied in the form of minutes for future usage. Unite reserves the right to deny credit for clients with repeat episodes. Unite Conferencing guarantees a secure, reliable and productive Conferencing experience. As an industry leader in conferencing, we have a policy in place that guarantees the quality of each and every conference that we facilitate. For more information about how Unite Conferencing can enhance the way your organization communicates and collaborates, call us today at 1-800-624-9923 or visit us at https://www.unite-conferencing.com/ © Unite Conferencing Inc. All Rights Reserved.