ICA Newsletter Quarter 1 2023

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Q1 2023

A LETTER FROM THE COMMUNITY DIRECTOR

Dear Residents,

We hope that everyone had a happy and healthy New Year! The purpose of this newsletter is to highlight the accomplishments of the past year and to share with you the priorities for 2023. We anticipate the end-of-year financials will be strong with a surplus resulting from boat dock easement sales that allowed us to keep the 2023 quarterly assessments from increasing in 2023, in spite of increased costs that we experienced. Our team has been very busy with projects and adding additional tools in efforts to best serve the community.

Street Lights - We made upgrades to the street light electrical infrastructure throughout the community including Fairway Oaks, Latrobe, Chestnut Ridge and Deacon Circle in addition to our major roadways. We have also installed more stable and higher definition lighting into all of our street lights, as well as digital timers for more on /off consistency.

Median Landscape Lighting - We completed the median landscape lighting early on in 2022 and 2023 will see us focus on entry landscape lighting and electrical infrastructure.

Radar Feedback Signs - In an effort to reduce speeding within the community, two additional Speed Radar feedback signs were added on Isleworth Country Club Drive. Please remind your visitors that the Isleworth community speed limit is 25mph.

Body Cameras - To assist with our officers’ safety, our patrol teams were outfitted with audio and video body cameras. This has been an important addition especially in handling traffic stops. It has also been an invaluable investigative and instructive tool to help train our officers in how to verbally handle situations better as well being able to review how events were handled by our team to make them better.

House Check Confirmations - For those residents who wish to have our security team provide house checks, this must be done via the ABDI Web portal at www.gateaccess.net. We recently added the text/e-mail confirmation alert so that residents can receive a text or e-mail confirmation that there house check was completed. This is still in the testing and learning phase however the early response to this has been very positive.

Community Emergency Response Training - The first group of our security leadership team participated in Community Emergency Response Training ( C.E.R.T.). Learning disaster preparation and psychology, advanced first aid, fire suppression, utility control, and light search and rescue. This was a seven-week course provided by the Orange County Emergency Management Division and we will be sending additional team members to future classes.

COMMUNITY NEWSLETTER 1

Visitor Access - If you have not already, we encourage you to establish your www.gateaccess.net account as soon as possible. We anticipate by the end of the first quarter of 2023 all visitor access requests by our residents will be done utilizing the www.gateaccess.net website. For day-of or next-day visitors the community will also be establishing a voicemail system. These enhancements will reduce malware threats to our systems in addition to providing trackable verification that visitor requests are coming from authorized Residents and Members only.

IMPORTANT. Trees and Landscaping - We wish to remind the community that landscape renovations require approval by the Design Review Board prior to the start of a renovation. In addition, all tree work is to be performed by a licensed arborist. Additionally, the removal of any tree from the community does require advanced approval from the ICA. The community has also changed the regulations that any street tree requiring replacement must be replaced with a minimum of a 10-inch caliper live oak.

Design Review Board - As a reminder, ANY TIME you are planning landscape, hardscape, or exterior home changes, be it additions to your home or a new roof, these enhancements require review from the Design Review Board. The Design Review board is an independent body of architects and landscape designers whose mandate is to uphold the preset design standards of the community. If you have any questions about this process, you can reach out to the board by e-mailing drb@isleworth.com.

PLANNED PROJECTS FOR 2023

• Gate entry landscape refresh

• Repair and replacement of the gate entry landscape lighting and electrical systems

• Review of the roadways for repairs and replacement where needed

• Playground mulch refresh

• Continued focus in maintaining our buildings and equipment

• Security system upgrades to visitor access, camera systems, and perimeter security infrastructure.

• Continuing education for our security team in Emergency Management and Response

As always, if you have any questions or concerns, please do not hesitate to reach out to me at dan.oconnell@isleworth.com.

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Regards, Dan O’Connell Director of Isleworth Community Association

SAFETY & SECURITY

These remain our top priorities but it is also critical that all our residents take steps to protect your home.

Safe Home Prevention Tips

1. Exterior lighting on timers and/or with motion sensors

2. Interior lighting on timers

3. Only tell those you trust that you may be out of town. Limit social media posts of your being away to only those that you trust.

4. Camera systems today are affordable and smarter than ever. There are many D.I.Y. kits you can purchase through Best Buy or Amazon such as Ring, Nest, Blink and SimpliSafe that also provide fire, smoke and water leak detection; all provide for notifications to your mobile device.

5. Live alarm monitoring systems tied to Police, Fire and EMS. If you so choose you can add the Isleworth Security team as a secondary notification. If you would like to add the Security Department to your live monitoring service notifications contact Security Manager Maurice Martin at mmartin@isleworth.com.

There are several companies today who are in the community providing services for security, property protection, personal safety and/or home and lighting automation systems.

• Hudson Security - (407) 291-4743: www.hudsonsecurity.com

• ADT Security - (321) 319-7074: www.adt.com/local/Fl/Orlando

• HSS Custom AV - (407) 438-9511: www.hsscustomav.com

• Automation Design & Engineering Consultants - (407) 333-4621: www.adeconsultants.com

• VMD Automation - (407) 403-6695: www.wiredtechgroup.com

• Crown Consulting - (407) 333-4621: https://crownaudio.com

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SECURITY UPDATES

ANNIVERSARIES

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Clement Jean (October - December) OFFICER OF THE QUARTER Rodney Connole 2022 OFFICER OF THE YEAR Arthur Middleton (18 years) Javier Calcador (13 years) Cpl. Tim “Roll Tide” Glaze 2022 SUPERVISOR OF THE YEAR Edward Price (13 years) Anthony Padilla (11 years) James Toth (7 years) Philip Igbafe (5 years) Katerina Hurcikova (4 years) Anthony Cotto (2 years) Richard Fancher (2 years) Joseph Starrine (1 year)

BOARD OF DIRECTORS

David Thomas (President)

Chris Kay (Vice President) Karen Turpin (Treasurer)

ISLEWORTH COMMUNITY ASSOCIATION

Dan O’Connell (Director of Community Association) Office: 407.909.2071 Email: dan.oconnell@isleworth.com

Javier Calcador (Assistant Director of Community Association) Office: 407.909.2072 Email: jcalcador@isleworth.com

Diane Sparrow (Director of Accounting) Office: 407.909.2091 Email: dsparrow@isleworth.com

ISLEWORTH HOME SERVICES (LANDSCAPE INSTALL/ RENOVATION & LAWN/POOL MAINTENANCE)

David Philpott (Director of Landscapes & Isleworth Home Services) Office: 407.909.2062 Email: dphilpott@isleworth.com

Sharon Churchill-Browne (Administrative Assistant) Office: 407.909.2067 Email: homeservices@isleworth.com

IMPORTANT CONTACTS

Emergency, Ambulance, Fire, Police 911

Non-Emergency Orange County Sheriff’s Department 407.836.4357

Fire & Rescue Department 407.737.2444

Poison Control 1.800.222.1222

Duke Energy 407.629.1010

Power Outages 1.800.228.8485

ISLEWORTH SECURITY

Maurice Martin (Security Manager) Office: 407.909.2074 Email: mmartin@isleworth.com

Yomarie Perez (Administrator) Office: 407.909.2070 Email: yomarie.perez@isleworth.com Duty Supervisor 407.341.4193

Front Gate 407.909.2075 Back Gate 407.909.2076

Lake Butler Gate 407.909.2078 I-West Gate 407.909.2077 iwestgate@isleworth.com

GOVERNING DOCUMENTS

Isleworth & Isleworth West https://bit.ly/38Pwsge Gardens of Isleworth https://bit.ly/3b27LPQ

WEBSITE www.isleworthresidents.com (The ICA newsletter can be found on the website under the “Documents/FAQs” tab)

Lake Apopka District Phone 407.656.2734

Orange County Public Utilities Water 407.836.5515 Spectrum 1.833.697.7328

CenturyLink Repair: 1.800.788.3600 / Sales: 1.888.723.8010

Garbage and Recycling 407.836.6601

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