11/8/2017
Professional Receptionist Skills Diploma - iStudy
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Professional Receptionist Skills Diploma ( 9 REVIEWS )
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Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an O
ce admin or a receptionist? Then what are you waiting for! This course was made for you.
The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; noti es company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now!
Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certi cation & CiQ GOLD accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this eld. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clari cation, you will be able to recognize your quali cation by checking the validity from our dedicated website.
https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/
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11/8/2017
Professional Receptionist Skills Diploma - iStudy
Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certi cation on successful completion Full Tutor support on weekdays (Monday – Friday) E cient exam system, assessment and instant results Download Printable PDF certi cate immediately after completion Obtain the original print copy of your certi cate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential.
Who is this Course for? Professional Receptionist Skills Diploma is CPD certi ed and CiQ Gold accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and quali cation required for this course, it is available for all students from any academic backgrounds.
Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas’ are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our quali cations to your CV and Resume.
COURSE CURRICULUM
Module 1: Receptionist
Receptionist
00:30:00
Importance of Receptionist
00:15:00
Di erent Types of Receptionist & Roles
01:00:00
Communication Skills for Receptionist
01:00:00
Telephone Skills
01:00:00
Listening Skills
01:00:00
Taking Messages
00:30:00
Presenting & Appearance
00:30:00
Reservation Procedure
00:15:00
Con dentiality Checklist
00:15:00
Being Organized as Receptionist
00:15:00
Becoming a Successful Receptionist
00:15:00
Module 2: Communication Skills
Techniques To Be A Spontaneous Speaker
01:00:00
Knowledge Is Power – So Enrich Your Knowledge
01:00:00
https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/
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11/8/2017
Professional Receptionist Skills Diploma - iStudy
Remarkable Tips To Introduce Yourself
01:00:00
Simple Strategies That Promote Conversations
01:00:00
Speaking From The Heart
01:00:00
Learn To Be A Good Listener First
00:30:00
Stop Bragging About Yourself
01:00:00
Easy Way To Start A Conversation
01:00:00
Handle Criticism Smartly
01:00:00
Asking For What You Want
00:30:00
Module 3: nterpersonal Skills
Module One – Getting Started
00:30:00
Module Two – Verbal Communication Skills
01:00:00
Module Three – Non-Verbal Communication Skills
01:00:00
Module Four – Making Small Talk and Moving Beyond
01:00:00
Module Five – Moving the Conversation Along
01:00:00
Module Six – Remembering Names
01:00:00
Module Seven – In uencing Skills
01:00:00
Module Eight – Bringing People to Your Side
01:00:00
Module Nine – Sharing Your Opinion
01:00:00
Module Ten – Negotiation Basics
01:00:00
Module Eleven – Making an Impact
01:00:00
Module Twelve – Wrapping Up
00:30:00
Interpersonal Skills Development Course- Activities
00:00:00
Module 4: O
ce Management Skills
Building Your Management Team
01:00:00
Building A Successful Brand
01:00:00
Achieving Quality Through Teamwork
00:30:00
Keys To Staying Motivated
00:30:00
https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/
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11/8/2017
Professional Receptionist Skills Diploma - iStudy
Improve Your Marketing
01:00:00
Provide Top Customer Service
00:30:00
Wrapping Up
00:30:00
Module 5: Microsoft Word
Module One – Getting Started
00:30:00
Module Two – Opening Word
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Document
01:00:00
Module Five – Basic Editing Tasks
01:00:00
Module Six – Basic Formatting Tasks
01:00:00
Module Seven – Formatting Paragraphs
01:00:00
Module Eight – Advanced Formatting Tasks
01:00:00
Module Nine – Working with Styles
01:00:00
Module Ten – Formatting the Page
01:00:00
Module Eleven – Sharing Your Document
01:00:00
Module Twelve – Wrapping Up
00:30:00
Activities- Microsoft Word
00:00:00
Module 6: Microsoft Excel
Module One – Getting Started
00:30:00
Module Two – Opening Excel
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Worksheet
01:00:00
Module Five – Viewing Excel Data
01:00:00
Module Six – Building Formulas
01:00:00
Module Seven – Using Excel Functions
01:00:00
Module Eight – Using Quick Analysis
01:00:00
Module Nine – Formatting Your Data
01:00:00
https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/
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11/8/2017
Professional Receptionist Skills Diploma - iStudy
Module Ten – Using Styles, Themes, and E ects
01:00:00
Module Eleven – Printing and Sharing Your Workbook
01:00:00
Module Twelve – Wrapping Up
01:00:00
Activities – Microsoft Excel
00:00:00
Module 7: Microsoft PowerPoint
Module One – Getting Started
00:30:00
Module Two – Opening PowerPoint
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Presentation
01:00:00
Module Five – Working with Text
01:00:00
Module Six – Formatting Text and Paragraphs
01:00:00
Module Seven – Adding Pictures
01:00:00
Module Eight – Advanced Formatting Tasks
01:00:00
Module Nine – Working with Transitions and Animations
01:00:00
Module Ten – Setting Up Your Slide Show
01:00:00
Module Eleven – Showtime!
01:00:00
Module Twelve – Wrapping Up
00:30:00
00:30:00
00:30:00
Mock Exam
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Mock Exam- Professional Receptionist Skills Diploma
Final Exam
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Final Exam- Professional Receptionist Skills Diploma
COURSE REVIEWS
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https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/
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11/8/2017
Professional Receptionist Skills Diploma - iStudy
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