Performance, rewards & recognition

52.24% PERFORMANCE, REWARDS & RECOGNITION In 2019 47.63% 49.42%

PERFORMANCE DISTRIBUTION 41.06% 42.75%

Performance Levels

38.06%

8.18%

2017 1.29% 0.14% 8.62%

2018 0.90% 0.00% 9.09%

2019 0.61% 0.00% Performance levels A B+ B B- C

500

450

REWARDS AND RECOGNITION 400 371 42.6%

350

300

250

200

150

100

50

0

9 1.0%

162 18.6%

2018

18 1.9%

485 52.0%

231 24.8%

2019

30

25

20

15

10

5

0 15 25

2018 29

17

2019 Eligible Staff Members Rewarded (excl. competition and contract renewals) IN 2019 78.70% IN 2018 62.20%

The annual performance review affects the rewards and recognition exercise the year after performance evaluation. Therefore, the results are shown against the year of the annual performance review. These data Promotions (Performance Reviews) supersede rewards and recognition figures previously Award published in the Social Report. Seniority Step Seniority Step

Promotions (Competition) Promotions (Contract Renewals)