ReckRute- Recruitment services firm based in Goa.

“ReckRute”, as the name suggests, is a recruitment services firm based in Goa. They hire personnel for clients in both IT as well as Non-IT verticals across various industries. ReckRute began in March 2022 and started hiring initially only within the state of Goa. They recently hired staff for a hotel in the UK, Ireland and have done a recruitment project in Qatar as well. They are also hiring for a hospitality company across a few other states in India. And this is just the beginning…

A Brief Profile about the Founder

At the helm of affairs of ReckRute is its founder, Mr. Stedwick Fernandes. Stedwick is a Dale Carnegie certified trainer, with 22 years of work experience in the hospitality, BPO outsourcing and human resources verticals. “I’ve always held people management and training as my core strength, which fits in perfectly with ReckRute. I have worked with comapnies like the Taj Group, Delta Services (a subsidiary of 3i Infotech), Altius Customer Services, to name a few and have imparted training for employees of organisations like the Reliance Group, HSBC, eFunds Mumbai amongst others”, says Stedwick. ReckRute does have investors on board who also bring to the table their experience in management that has been very crucial in taking ReckRute to where it is at today.

The Idea Was Born

Stedwick moved to Goa in 2014 and has worked for three different organisations since then. As a leader in all three businesses, one of the biggest challenges he faced was finding good talent to complete the team. Internal HR teams had limited capabilities while the recruitment agencies he interacted with were either very unprofessional or most of the time simply followed job descriptions, but never spent time understanding the business’ actual requirements. “This gap is the reason why I started ReckRute and like the banner of our website and all of our social media handles say, ‘we match the ideal candidate to the perfect job’. It's what we strive to do everyday at ReckRute”, he says.

The USP of ReckRute Stedwick says that the hiring process of ReckRute is written in stone and they will not alter it under any circumstances. They match the ideal candidate to the perfect job.

To understand the ideal candidate, Stedwick and his team spend sufficient time understanding not just the educational qualifications and work experience of the candidate, but also their EQ. EQ, which stands for Emotional Quotient, ensures that the candidate is a cultural fit for the business they are hiring for. The only method to understand the perfect job is by meeting with the business and understanding their requirements, the job description and most importantly the culture of the organisation. This may take a little bit of time, but it not only serves the candidate and the business but also ReckRute because they have very few rejects at the interview stage and almost no drops out within the retention period of 3 months that they provide with every hire.

Well Received and Appreciated

Because of their incredible hiring process, candidates appreciate the kind of roles ReckRute suggests and sends them for. Also, many of the small and medium businesses they have worked with have selected the very first candidate that they have sent them, which is quite rare in the recruitment industry, says Stedwick.

Market Presence

Having started with Goa, which still forms a large majority of the business they do, ReckRute is currently hiring for a hospitality business in Mumbai, Bangalore, Ahmedabad and Surat. They have also done projects in the UK, Ireland and very recently in Qatar.

Major Challenges

One of the major challenges that ReckRute faces is that a majority of their clients are small and medium businesses and, in most cases, their own internal processes aren’t very robust, which causes delays in them providing timely feedback regarding the interviews held. This doesn’t go down well with candidates who are anxious to know the outcomes of their interviews. “We constantly work with our clients to reduce this time,” says Stedwick.

Also, unlike the more common theory that Goa doesn’t have sufficient jobs, ReckRute for one, has loads of openings. However, not many willing and / or capable candidates take up these roles. Most of the candidates either want government jobs or have unrealistic salary and role expectations.

Goa, being a Tier 3 city, doesn't offer very attractive salaries and employer expectations are always very high; this gap needs constant sorting out and this is another thing that Stedwick and his team try to achieve with their clients.

Future Plans

Stedwick’s ultimate goal is to make ReckRute become synonymous with recruitment in Goa. Any business thinking of hiring, recruitment, and staff should think and connect with ReckRute. “It’s a long way there, miles to go before we rest” says Stedwick.

ReckRute is a BNI member and they are working on an employment conclave that they intend to organise twice a year to promote alternative career choices and bring to the working segment, a large number of openings in small and medium businesses within Goa itself.

ReckRute is also in the midst of creating a coaching / training programme for school and college students which will assist them in becoming better prepared when making the move from campus to the corporate world. “We still see this as a huge gap today in the state of Goa.”

Advice to Job Seekers and Small/ Medium Size Business Owners

For Job Seekers: “Choose a job that you are going to want to go to everyday. Like what you do and you won’t go to work another day in your life.”

For Small/ Medium sized business owners: “There's no point in hiring a smart candidate and then constantly telling them what to do and how to do it. Hire smart candidates and let them tell you how to do it. Give people who deserve their due and grow together.”