TATT Bytes Vol 7 Issue 1 May 2017

Page 1



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TATT intends to achieve this vision through its mission:

“Fostering a competitive ICT environment using competent, fair, transparent, forward-thinking and responsive approaches for the benefit of all.�






A PUBLICATION OF THE TELECOMMUNICATIONS AUTHORITY OF TRINIDAD AND TOBAGO

Type of Complaint

No. of Complaints Received

Complaints Resolved

Complaints Under Investigation

Billing Issue

75

9

66

Defective Equipment

15

0

15

Loss of Service

58

17

41

Quality of Service

58

11

47

Wrongful Disconnection

7

2

5

Other

63

3

60

Total

276

42

234












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