Hay Care Maintenance Guide

CARE AND MAINTENANCE With a little care you can prolong the life of your furniture. Follow

permanent damage. Use a clean, lint-free cloth to apply the

the instructions for the materials of your specifi product to make

leather from a solution of water and a mild detergent or soap

sure that it stays in the best shape for as long as possible.

flakes or use a special leather care product. Remove soap residue immediately using a clean, dry cloth, and polish gently,

The information below is only intended as a general guideline.

using a soft cotton cloth. Avoid pressing liquid into the pores of

For more information on how to remove specific stains, please

the leather. We recommend applying a protective lotion two to

inquire where you bought the furniture.

four times annually to enhance the resistance of the material.

Do not use sharp objects, strong detergents or solvents on the leather.

GENERAL INFORMATION Protect your furniture against direct sunlight and strong heat

CALIFORNIA LEATHER

sources. HAY only uses top-quality fabrics, but all fabrics fade,

California is a full grain semi aniline leather with a light top

and seams weaken, when exposed to sunlight. When you move

finish. Vacuum regularly using the upholstery nozzle. Be careful

the furniture, make sure to lift it rather than pulling or pushing

not to scratch the leather. All natural markings, such as scars

it to avoid damaging the floor, legs and mountings. Avoid

and insect bites, will be visible on the leather. Stains should

improper use such as sitting on the back or armrests, swinging

be removed quickly to avoid permanent damage. Use a clean,

the seats on their back legs or standing on the furniture.

lint-free cloth to apply the lather from a solution of water and

Be careful not to scratch or damage the surface with sharp

a neutral detergent or soap flakes or use a special leather

objects. For information on how to remove specific stains,

care product. Remove soap residue immediately using a clean,

please inquire where you bought the furniture.

dry cloth, and polish gently, using a soft cotton cloth. Avoid pressing liquid into the pores of the leather. We recommend

FABRICS

applying a protective lotion two to four times annually to

Vacuum the furniture regularly to remove dust and avoid fluff and

enhance the resistance of the material. Do not use sharp

pilling. The fabric may need to be straightened from time to time.

objects, strong detergents or solvents on the leather.

Wrinkles in the fabric can be straightened using a steamer.

If you act quickly, it is not difficult to remove spills and prevent

PLASTIC (POLYPROPYLENE)

stains from forming. Soak up spilled liquids with an absorbent

Clean with a clean cloth wrung in water or in a solution of water

napkin or cloth by dabbing gently towards the centre of the

and a neutral detergent. Remove soap residue immediately

stain. Most stains can be removed with lukewarm water on a

using a clean, dry cloth. Avoid using scouring cream or scouring

clean lint-free cloth. If necessary, add a little neutral detergent.

pads, as they may scratch the surface. We do not recommend

Avoid rubbing the material hard as this could result in loss

using cleaning products containing alcohol, as they may

of colour and damage the fabric. It may also be necessary to

damage the surface.

use a hairdryer to avoid leaving an outline. Never use concentrated detergents or bleach, ammonia or soap intended

STAINLESS STEEL

for hard surfaces.

Clean with a clean cloth wrung in water or in a solution of water and a neutral detergent. Remove soap residue immediately

SILK LEATHER

using a clean, dry cloth. Avoid using scouring cream or scouring

Silk is an aniline leather, which means that it has no or only a

pads, as they may scratch the surface. Stains may be carefully

light surface treatment to preserve the leather’s natural surface

removed using white spirit (mineral spirit).

and soft touch. Vacuum regularly using the upholstery nozzle.

Be careful not to scratch the leather. All natural markings, such

POWDER-COATED ALUMINIUM

as scars and insect bites, will be visible on aniline leather, which

Clean with a clean cloth wrung in water or in a solution of water

contributes to the leather’s exclusive appearance. This kind of

and a neutral detergent. Remove soap residue immediately

leather is very susceptible to dirt, and over time it will patinate

using a clean, dry cloth. Avoid using scouring cream or scouring

and become slightly darker. Aniline leather is demanding to

pads, as they may scratch the surface.

maintain, and we recommend that you keep a cleaner and care product suitable for this type of leather at hand. Using water

POWDER COATED STEEL

may leave a permanent stain on the surface. Do not use sharp

Clean with a clean cloth wrung in water or in a solution of water

objects, strong detergents or solvents on the leather.

and a neutral detergent. Remove soap residue immediately using a clean, dry cloth. Avoid using scouring cream or scouring

SIERRA LEATHER

pads, as they may scratch the surface.

Sierra is a pigmented leather with excellent durability.

Vacuum regularly using the upholstery nozzle. Be careful not to scratch the leather. Stains should be removed quickly to avoid

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CARE AND MAINTENANCE

LACQUERED OR STAINED WOOD

LINOLEUM

Clean with a clean cloth wrung in water or in a solution of water

Clean with a clean cloth wrung in water or in a solution of water

and a neutral detergent. Remove soap residue immediately using

and a neutral detergent or soap flakes. Remove soap residue

a clean, dry cloth. To remove stains, use a clean cloth wrung in

immediately using a clean, dry cloth. If the surface is scratched

lukewarm water with one part vinegar to nine parts water. Follow

or appears matt, use a care product suited especially for

up immediately with a clean dry cloth. If the surface is scratched

linoleum. Alternatively, stains may be carefully removed using

or appears matt, use a care product suited especially for

white spirit (mineral spirit) or a damp nanosponge dipped in

lacquered or stained wood. Avoid using detergents containing

lukewarm water or linoleum care. Follow up immediately with a

silicone, as that would seal the stain in and make subsequent

clean, dry cloth. Never use the nanosponge dry. Avoid alkaline

repairs more difficult. Avoid using scouring cream or scouring

detergents such as soft (yellow) soap, washing soda, lye and

pads, as they may scratch the surface.

scouring powder.

SOAPED WOOD

LAMINATE AND NANOLAMINATE

Clean with a clean cloth wrung in water or in a solution of water

Clean with a clean cloth wrung in water or in a solution of

and a neutral detergent or soap flakes. Remove soap residue

water and a neutral detergent. Remove soap residue

immediately using a clean, dry cloth. To remove stains, clean and

immediately using a clean, dry cloth. Stains can be removed

scrub using a thick solution of soap flakes that is not allowed

gently with household ammonia or with a clean, damp cloth

to stay on the wood for more than 2 minutes. Then remove the

or a nanosponge wrung in warm water with one part vinegar

remaining soap residue using a damp cloth. If the grain of the

to nine parts water. Never use the nanosponge dry. Follow up

wood rises after cleaning, gently sand down the wood using

immediately with a clean, dry cloth. Avoid using scouring cream

fine-grit sandpaper (No. 220), always going with the grain. If the

or scouring pads, as they may scratch the surface.

surface is scratched or appears matt, use a care product suited especially for soaped wood.

UNTREATED WOOD Clean with a clean cloth wrung in water or in a solution of water and a neutral detergent or soap flakes. Remove soap residue immediately using a clean, dry cloth. To remove stains, clean and scrub using a thick solution of soap flakes that is not allowed to stay on the wood for more than 2 minutes. Then remove the remaining soap residue using a damp cloth. If the grain of the wood rises after cleaning, gently sand down the wood using fine-grit sandpaper (No. 220), always going with the grain. If the surface is scratched or appears matt, use a care product suited especially for untreated wood.

OILED WOOD Clean with a clean cloth wrung in water or in a solution of water and a neutral detergent or soap flakes. Remove soap residue immediately using a clean, dry cloth. If the surface is scratched or appears matt, use an oil care product suited especially for this type of wood. Clean the furniture thoroughly 12 hours before applying the oil on all surfaces. To ensure proper absorbency gently sand down the wood using fine-grit sandpaper (No.220), always going with the grain. Apply the oil generously using a cloth. The surface must be glistening and leave the oil on the surface for 15 to 20 minutes to be absorbed.

Remove any excess oil with a lint free cloth. Leave the table to dry overnight. It can take up to 7 days before the furniture is ready for use.

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