CARE AND MAINTENANCE With a little care you can prolong the life of your furniture. Follow
permanent damage. Use a clean, lint-free cloth to apply the
the instructions for the materials of your specifi product to make
leather from a solution of water and a mild detergent or soap
sure that it stays in the best shape for as long as possible.
flakes or use a special leather care product. Remove soap residue immediately using a clean, dry cloth, and polish gently,
The information below is only intended as a general guideline.
using a soft cotton cloth. Avoid pressing liquid into the pores of
For more information on how to remove specific stains, please
the leather. We recommend applying a protective lotion two to
inquire where you bought the furniture.
four times annually to enhance the resistance of the material. Do not use sharp objects, strong detergents or solvents on the leather.
GENERAL INFORMATION Protect your furniture against direct sunlight and strong heat
CALIFORNIA LEATHER
sources. HAY only uses top-quality fabrics, but all fabrics fade,
California is a full grain semi aniline leather with a light top
and seams weaken, when exposed to sunlight. When you move
finish. Vacuum regularly using the upholstery nozzle. Be careful
the furniture, make sure to lift it rather than pulling or pushing
not to scratch the leather. All natural markings, such as scars
it to avoid damaging the floor, legs and mountings. Avoid
and insect bites, will be visible on the leather. Stains should
improper use such as sitting on the back or armrests, swinging
be removed quickly to avoid permanent damage. Use a clean,
the seats on their back legs or standing on the furniture.
lint-free cloth to apply the lather from a solution of water and
Be careful not to scratch or damage the surface with sharp
a neutral detergent or soap flakes or use a special leather
objects. For information on how to remove specific stains,
care product. Remove soap residue immediately using a clean,
please inquire where you bought the furniture.
dry cloth, and polish gently, using a soft cotton cloth. Avoid pressing liquid into the pores of the leather. We recommend
FABRICS
applying a protective lotion two to four times annually to
Vacuum the furniture regularly to remove dust and avoid fluff and
enhance the resistance of the material. Do not use sharp
pilling. The fabric may need to be straightened from time to time.
objects, strong detergents or solvents on the leather.
Wrinkles in the fabric can be straightened using a steamer. If you act quickly, it is not difficult to remove spills and prevent
PLASTIC (POLYPROPYLENE)
stains from forming. Soak up spilled liquids with an absorbent
Clean with a clean cloth wrung in water or in a solution of water
napkin or cloth by dabbing gently towards the centre of the
and a neutral detergent. Remove soap residue immediately
stain. Most stains can be removed with lukewarm water on a
using a clean, dry cloth. Avoid using scouring cream or scouring
clean lint-free cloth. If necessary, add a little neutral detergent.
pads, as they may scratch the surface. We do not recommend
Avoid rubbing the material hard as this could result in loss
using cleaning products containing alcohol, as they may
of colour and damage the fabric. It may also be necessary to
damage the surface.
use a hairdryer to avoid leaving an outline. Never use concentrated detergents or bleach, ammonia or soap intended
STAINLESS STEEL
for hard surfaces.
Clean with a clean cloth wrung in water or in a solution of water and a neutral detergent. Remove soap residue immediately
SILK LEATHER
using a clean, dry cloth. Avoid using scouring cream or scouring
Silk is an aniline leather, which means that it has no or only a
pads, as they may scratch the surface. Stains may be carefully
light surface treatment to preserve the leather’s natural surface
removed using white spirit (mineral spirit).
and soft touch. Vacuum regularly using the upholstery nozzle. Be careful not to scratch the leather. All natural markings, such
POWDER-COATED ALUMINIUM
as scars and insect bites, will be visible on aniline leather, which
Clean with a clean cloth wrung in water or in a solution of water
contributes to the leather’s exclusive appearance. This kind of
and a neutral detergent. Remove soap residue immediately
leather is very susceptible to dirt, and over time it will patinate
using a clean, dry cloth. Avoid using scouring cream or scouring
and become slightly darker. Aniline leather is demanding to
pads, as they may scratch the surface.
maintain, and we recommend that you keep a cleaner and care product suitable for this type of leather at hand. Using water
POWDER COATED STEEL
may leave a permanent stain on the surface. Do not use sharp
Clean with a clean cloth wrung in water or in a solution of water
objects, strong detergents or solvents on the leather.
and a neutral detergent. Remove soap residue immediately using a clean, dry cloth. Avoid using scouring cream or scouring
SIERRA LEATHER
pads, as they may scratch the surface.
Sierra is a pigmented leather with excellent durability. Vacuum regularly using the upholstery nozzle. Be careful not to scratch the leather. Stains should be removed quickly to avoid
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CARE AND MAINTENANCE
LACQUERED OR STAINED WOOD
LINOLEUM
Clean with a clean cloth wrung in water or in a solution of water
Clean with a clean cloth wrung in water or in a solution of water
and a neutral detergent. Remove soap residue immediately using
and a neutral detergent or soap flakes. Remove soap residue
a clean, dry cloth. To remove stains, use a clean cloth wrung in
immediately using a clean, dry cloth. If the surface is scratched
lukewarm water with one part vinegar to nine parts water. Follow
or appears matt, use a care product suited especially for
up immediately with a clean dry cloth. If the surface is scratched
linoleum. Alternatively, stains may be carefully removed using
or appears matt, use a care product suited especially for
white spirit (mineral spirit) or a damp nanosponge dipped in
lacquered or stained wood. Avoid using detergents containing
lukewarm water or linoleum care. Follow up immediately with a
silicone, as that would seal the stain in and make subsequent
clean, dry cloth. Never use the nanosponge dry. Avoid alkaline
repairs more difficult. Avoid using scouring cream or scouring
detergents such as soft (yellow) soap, washing soda, lye and
pads, as they may scratch the surface.
scouring powder.
SOAPED WOOD
LAMINATE AND NANOLAMINATE
Clean with a clean cloth wrung in water or in a solution of water
Clean with a clean cloth wrung in water or in a solution of
and a neutral detergent or soap flakes. Remove soap residue
water and a neutral detergent. Remove soap residue
immediately using a clean, dry cloth. To remove stains, clean and
immediately using a clean, dry cloth. Stains can be removed
scrub using a thick solution of soap flakes that is not allowed
gently with household ammonia or with a clean, damp cloth
to stay on the wood for more than 2 minutes. Then remove the
or a nanosponge wrung in warm water with one part vinegar
remaining soap residue using a damp cloth. If the grain of the
to nine parts water. Never use the nanosponge dry. Follow up
wood rises after cleaning, gently sand down the wood using
immediately with a clean, dry cloth. Avoid using scouring cream
fine-grit sandpaper (No. 220), always going with the grain. If the
or scouring pads, as they may scratch the surface.
surface is scratched or appears matt, use a care product suited especially for soaped wood. UNTREATED WOOD Clean with a clean cloth wrung in water or in a solution of water and a neutral detergent or soap flakes. Remove soap residue immediately using a clean, dry cloth. To remove stains, clean and scrub using a thick solution of soap flakes that is not allowed to stay on the wood for more than 2 minutes. Then remove the remaining soap residue using a damp cloth. If the grain of the wood rises after cleaning, gently sand down the wood using fine-grit sandpaper (No. 220), always going with the grain. If the surface is scratched or appears matt, use a care product suited especially for untreated wood. OILED WOOD Clean with a clean cloth wrung in water or in a solution of water and a neutral detergent or soap flakes. Remove soap residue immediately using a clean, dry cloth. If the surface is scratched or appears matt, use an oil care product suited especially for this type of wood. Clean the furniture thoroughly 12 hours before applying the oil on all surfaces. To ensure proper absorbency gently sand down the wood using fine-grit sandpaper (No.220), always going with the grain. Apply the oil generously using a cloth. The surface must be glistening and leave the oil on the surface for 15 to 20 minutes to be absorbed. Remove any excess oil with a lint free cloth. Leave the table to dry overnight. It can take up to 7 days before the furniture is ready for use.
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