Community Support

Supports

available during

Do you need or know someone else who needs support during the national lockdown? Here is some information on what you can do.

I am worried about going out to buy food.

Most large supermarkets offer home delivery services, and you can contact them to order food and book delivery slots to have your groceries delivered straight to your home. Alternatively, you can ask a friend, relative or neighbour to do some food shopping for you.

I am worried about going out to collect my prescription.

Your local pharmacy may offer a prescription delivery service. Give your pharmacy a call and see what support they can offer. If your pharmacy doesn’t offer this service you may want to use a different pharmacy or you can ask a friend, relative or neighbour to collect your prescription for you.

I don’t have anyone to help me.

The Hampshire Coronavirus Support and Helpline operate from 9 am to 5 pm, Monday to Thursday, 9 am to 4.30 pm on Fridays and between 10 am and 3 pm at weekends. You can contact the helpline on 0333 370 4000 and someone will be able to provide you with advice or refer your request for support to the local community hub.

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Although the helpline will resolve complex cases, most other enquiries will be passed to Basingstoke Voluntary Action to arrange local support from a community hub, such as deliveries of food. If you would like to volunteer, are thinking about starting a group in your area, please visit BVA's volunteering page, email contact@bvaction.org.uk or call 01256 423816 to register your group and find contact details for accessing guidance and support.

What should I do if I am worried about someone else?

If you are worried about a family member, friend or neighbour and think they need additional support during the pandemic, please get in touch with the Hampshire Coronavirus Support and Helpline to register this on 0333 370 4000. The helpline is available from 9 am to 5 pm, Monday to Thursday, 9 am to 4.30 pm on Fridays and between 10 am and 3 pm at weekends.

www.bvaction.org.uk contact@bvaction.org.uk 01256 423816