November / December 2017

NOVEMBER/DECEMBER 2017 VOL. 26 NO. 6

CONNECTING PRISON SUSTAINABILITY WITH OFFENDER REENTRY ACA'S WINTER SHOW PRODUCT REVIEW

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Publisher & Executive Editor

Thomas S. Kapinos Assistant Publisher

Jennifer A. Kapinos

NOVEMBER/DECEMBER 2017

Associate Publishers Art Sylvie Peggy Virgadamo (480) 816-3448 asylvie@cox.net

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Northeast Central U.S. Sales Managers Bonnie Dodson (828) 479-7472

Editor-in-Chief

Donna Rogers

Products on Tap for ACA’s 2018 Winter Conference

Contributing Editors Michael Grohs, Kelly Mason, Bill Schiffner, G.F. Guercio Art Director

Jamie Stroud

Keeping Staff Safe: Body Cameras, Training & More Improving Facility Operations

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(ISSN10729275) is published bi-monthly by: Criminal Justice Media, Inc 565 Pier Avenue PO Box 213 Hermosa Beach, CA 90254 (310) 374-2700 Send address changes to:

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Linking Prison Sustainability With Improved Reentry

2017 Facility Operations Directory Issue

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4,000 INCARCERATED MEN AND WOMEN FIGHT CALIF. FOREST FIRES Inmates are on the front lines of the California forest fires. These inmate firefighters are trained to create a containment line, meaning they’re often out ahead of the fire, clearing brush and trying to stop the flames from spreading, described an October report on San Francisco’s KALW public radio.

They work in crews of about 12, and each has their own role. Drag spoons are the medics, swampers help the captain look at maps, sawyers and polers cut down and remove shrubbery. Michael Draebom,

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37, is a pulaski, named after the axelike tool he uses to chop down stumps and scrape the ground.

“Even though the work is grueling, there are many reasons why people sign up,” noted KALW. One inmate/firefighter says the food in the camps is one reason; it’s a lot better than what they serve in a regular prison. You get good exercise.

Plus, you’re not actually in prison.

Another benefit that the California Department of Corrections and Rehabilitation likes to highlight is that this is the best paying job in the prison system.

“While at camp, not working in emergency situations, inmates get paid $2 a day. On the fire line,

they get paid $1 an hour as they work alongside and under the leadership of Cal Fire fighters.” (Inmates also often get time off their sentences for good behavior.)

Firefighters earn up to $100 an hour, but one inmate explains that despite the pay difference there is a comaraderie among all of them, and inmates don’t get treated any different than full paid professionals. That is a welcome perk for those who may not have held regular jobs before.

Summer into fall is busy for firefighters. Typically, crews are out fighting fires most of July through October. One inmate explained he fought more than 100 fires in that

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time, working in shifts of 48 to even 72 hours.

But some inmates say it is all worth it—working hard, being outside and getting thanks for a job well done. When he gets out of prison in a few months, Draebom’s considering becoming a firefighter full time.

A SKILLED FIREFIGHTER AS AN INMATE, SHE’S BARRED FROM FIREFIGHTING NOW THAT SHE’S FREE According to an opinion piece in the Mercury News (Bay Area), one firefighter, Amika Sergejev, who fought for two-and-a-half years as a firefighter for Cal Fire cannot join a paid fire department because she was convicted of a felony.

She says: “I worked as a fire-

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fighter and lead engineer at Cal Fire Station 5 in Madera. Because we were a rural department, our firehouse was not only responsible for responding to fires in the area, we were also first responders rushing to the scenes of traffic accidents and all kinds of local emergencies.

“Our training was first rate. We learned everything from CPR to how to use the Jaws of Life. We learned to run hoses off a fire truck, fight vehicle fires and structure fires, and how to cut a car open and pull out a trapped victim. I did things I never could have imagined I could do.

“But after my time at Station 5 ended, I couldn’t find another job.

That’s because my time at the firehouse was actually the final two-

and-a-half years of a seven-year prison sentence, which I was fortunate enough to serve as part of a program where prisoners at the Central California Women’s Facility in Chowchilla are assigned to live and work at the institution’s local fire station.

“My time at Station 5 helped me in immeasurable ways. It was a welcome respite from a life of incarceration, which really took a mental toll. I credit my time in the station with shifting my mentality. By getting outside the prison gates, I started to remember what it was like to interact with people who were not incarcerated.

“When I got out, I wanted to put the amazing training I had received to use. But I quickly found that my

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years of training and experience at Chowchilla couldn’t be used on the outside. Because of my conviction, I was ineligible to work for any municipal firehouse in the Bay Area.

“It doesn’t make sense. I received academy-level training and certification as a firefighter, but was legally barred from putting that training to use in my career on the outside. Despite my skills and experience, I was seen as a convict first and foremost, still hampered by my past mistake long after my debt to society was paid.

Sergejev notes that people who have been incarcerated for felonies have a harder time finding work or housing. “Though I wasn’t able to become a firefighter, I found work in the Bay Area at the Young

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Women’s Freedom Center, working with people like myself with past criminal convictions.

“California has embraced more humane sentencing laws, moving

away from the mass incarceration trends of the 1980s and 90s. But that is not enough. We must also reform dozens of other laws and restrictions to make it easier for people to transition back into society,” she opines. “We must end housing and employment discrimination and ensure that formerly incarcerated people do not continue to be blacklisted after our debt to society is paid.

“We must re-evaluate the laws that keep people from successfully re-entering communities. By removing barriers, we can make the road back easier and ensure those who have paid their debt to society truly get a second chance to be successful, contributing members of the community.”

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BY BILL SCHIFFNER, CONTRIBUTING EDITOR

CORRECTIONS INDUSTRY NOW BOOKING PLANS FOR WINTER ACA 2018

Experience what’s on tap for corrections agencies in the new year.

T

The 2018 American Correctional Association (ACA) Winter Conference is scheduled for January 5-10, 2018 at the Orlando World Center Marriott, Orlando, Florida.

ACA’s annual Winter Conference is one of the most attended corrections events in the industry—it provides attendees and exhibitors with an opportunity to personally interact with thousands of corrections professionals.

The conference will also feature an expansive exhibit hall where attendees can interact with hundreds of companies in the correctional industry.

Look for a host of new technologies to be on display.

“Advanced technology is making 12 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

a lot of things possible for corrections these days,” says Stephanie Barsella, national sales manager for the Guard1 product line from TimeKeeping Systems. “For example, active RF inmate tracking and movement in real time.

Administrators can know where every inmate is, 24 hours a day, and document every movement within the facility.”

Another example she points to is task management with mobile handheld devices. “Correctional officers and staff get reminders and simplified verification for well-being checks, meal and medication distribution and other workflows, and all this is integrated with the facility's jail management system. Combined with real-time software like Guard1, today’s technology puts some really powerful tools into the hands

of officers and administrators.”

On the important snack front, “The current trend among commissary products right now is the popularity of pouched meals, notes Debbi Drewry, director of marketing, Union Supply Group.

We are always looking to provide different, new, value priced options for this category. A couple of recent unique pouched items we launched are our Back Country Quarter Pound Beef Burger and our Fisherman’s Paradise Deep Fried Catfish. Not only are they unique and tasty but both of these items are also Halal certified, which seems to be a more popular request lately,” she adds.

Here are some of the new products and services that will be on display at ACA’s Winter Show:

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Cellular Access Management The Harris CellDefender cellular access management system mitigates incoming and outgoing calls via contraband cell phones used by inmates within correc-

tional facilities. Unlike cell phone jammers, CellDefender is a managed solution that establishes a real cellular network to mitigate unauthorized communications on all bands and across all protocols, including 2G, 3G, and 4G technologies. www.harris.com/solution/ celldefender

Mass Data Collection Spartan by GUARDIAN RFID is a weapon of mass data collection that protects and empowers on every budget. Spartan is an ultra-

rugged, Android-based device purpose built for corrections professionals. Armed with RFID, WiFi, Push-to-Talk, high-resolution imaging, and more, Spartan helps you gain operational dominance by running corrections’ most widely used mobile platform to automate security rounds, positive ID headcounts, inmate activity logging and more. Integration with your jail management system helps empower your staff to take care of business with lighting fast superiority, and command and control. www.guardianrfid.com, 1.855.777.RFID (7343)

able face shield with liquid seal, nape pad with Kydexpenetration shield, shock-absorbent foam pads and chemical-resistant chin cup for added comfort, faceguard with (3.2mm) diameter steel wire, black nylon coating and welded joints for maximum strength and safety, 4-point attachment system with supportive neck pad, and optional NIJ compliant quick release buckle. www.pointblankenterprises.com, 1.800.413.5155

Mobile Task Management System GUARD1 Mobile Task Management automates tasks and workflows for correctional officers and staff. The information collected via a mobile device is transferred to the GUARD1 Real Time Software. With the

Riot Helmet Exceptionally durable and designed for immediate riot response, the PACA Advanced Riot Control Helmet (ARCH) delivers the optimal combination of high performance and protection. The ARCH exceeds the NIJ 0104.02 Standard for Riot Helmets and features many enhancements including: detach14 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

GUARD1 Mobile Task Management system, officers can scan inmate wristbands, perform well-being checks, document inmate location and movement, and record distribution of meals,

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medication and other items.

Mobile Task Management is one component of the GUARD1 system, which also includes Real Time Inmate Tracking with active RF wristbands, Officer Duress, facility management, and GUARD1 Real Time Software with alerts and reminders. www.guard1.com, 1.800.THE.PIPE

Prison Pharm With over 34 years of experience in Corrections, Diamond Pharmacy Services is the nation’s largest correctional pharmacy provider, currently serving 44 states. With easy ordering, overnight delivery, 24/7 pharma-

cist consultation, medical supplies, e-MAR/EHR, and our Drug Information Center, Diamond is your pharmacy partner. We will work with you to provide the highest level of care, the company notes. www.diamondpharmacy.com, 1.800.882.6337

Healthcare Services Centurion, LLC is a leading provider of healthcare services to state correctional agencies and serves seven state correctional systems (Florida, Massachusetts,

tion services never before available to large correctional systems. www.centurionmangedcare.com, 1.800.416.3649

Personal Detention Assistant Black Creek’s Personal Detention Assistant (PDA) provides officers with an unlimited range of control while offering full wireless touchscreen functionality. Black Creek’s PDA is designed to allow the direct supervision dayroom officer,

Minnesota, Mississippi, New Mexico, Tennessee, and Vermont). Founded by two of the oldest and most respected companies in correctional healthcare and managed Medicaid—MHM Services, Inc. and Centene Corporation—Centurion brings a level of innovative care coordina-

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rover or shift supervisor to perform common security control and documentation functions from any location in the dayroom or facility, all in a wireless fashion. These wireless control functions enable the PDA to completely replace the fixed touchscreen control station typically installed in a direct supervision housing unit by providing all required control and communications functions. www.blackcreekisc.com, 1.205.949.9900

and Chicken Chili is noted to remind them of “being in mama’s kitchen.” www.unionsupplygroup.com, 1.310.604.4626

Peanut Butter Candy Snickers Peanut Butter Crisper is a new offering, debuting in December, which provides the perfect balance of sweet, salty, creamy and crispy. The satisfaction of real peanut butter with the crunch of crisp, the confec-

Strap EVA Step-In Shoes The Strap EVA Step-Ins are constructed of full strap openings to promote greater airflow and ventilation throughout the shoe to eliminate odors—making them the prefect footwear for everyday

institutional use. Constructed with an extra thick outsole for greater durability, the deep slipresistant grooves provide added gripping and traction. Made with 100% EVA and one-piece molded construction, the lightweight features prevent its use as a weapon.

For ease of sorting and inventory, the size is clearly labeled on the heel of the shoe and outsole. Slipresistant, stress tear resistant, and waterproof—the Strap EVA Stepin Shoes provide the ultimate in odor control and durability. www.bobbarker.com, 1.888.772.0253

BBQ Favorites Union Supply Group is always trying to develop products for food enjoyment and its recent private label launch has done just that. Its Back Country Quarter Pound Beef Burger is said to make any inmate feel as though they are at a backyard BBQ. In addition the Back Country Beef Stew VISIT US AT WWW.CORRECTIONSFORUM.NET

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Cart Bags to deter tampering of crash-cart box contents. www.medidose.com. 1.800.523.8966 tion comes in four portionable squares that fans are sure to love. www.mars.com, 1.800.631.7630

Caster Set Garrett’s Walkthrough Caster Set is ideal for stadiums, special events, school use, and corrections facilities.

The casters allow full mobility of a Garrett PD 6500i walkthrough metal detector by one person. Detectors can be moved to a secure location when they are not in use and provide an unimpeded exit at the close of an event. The caster assembly is constructed of durable, powder-coated steel for use in all types of environmental conditions. www.garrett.com, 1.972.494.6151

Inhabitant Bags Medi-Dose, Inc. / EPS, Inc. has expanded its growing line of resalable and ultraviolet inhabitant bags. The company now markets resalable bags sized from 1 ½ x 2 to 18 x 24-inches, in either clear or with a white writing block. In addition, numerous handling instruction bags have been added, with imprints such as Return to Pharmacy, Patient Discharged, Oral, Freeze, IV. EPS also markets two sizes of Crash

Care Packages Aramark’s iCare program allows friends and family members to order gift packages or fresh meals for their incarcerated loved ones. Studies show that

89% of offenders indicate family relationships are important during incarceration, and the iCare program makes a connection possible. Packages and items are priced to fit any budget with promotions and seasonal options to drive participation. Visit the company at ACA Booths 801-805 to experience the new iCare website.

Aramark.com/corrections, 1.800.777.7090

Maximum Security Colored Razor Blade Eliminate uncertainty and increase the safety in your facility with the new Maximum Security Colored Razor Blade. The vibrant green color is more difficult to replicate than a standard stainless-steel blade, making tampered blades easier to detect. This new feature helps speed up collection and inspection times for officers and reduces the potential for

razor blade related incidents.

Combined with the clear razor head and handle, the Maximum Security Colored Razor Blade makes it virtually impossible to hide contraband. www.bobbarker.com, 1.888.772.0253

Jail Management System SallyPort is a web-based, enterprise class, full agency configurable jail management system developed exclusively to meet the management needs of local, city, and county-level jails. The simplicity and ease of use of the soft-

ware makes the process of booking and detention as fast and as simple as possible. SallyPort works seamlessly with records management systems, commissary systems, inmate telephone systems, and other third-party applications to promote information sharing and automation of many of the booking and recordkeeping tasks of any size detention facility. www.blackcreekisc.com, 1.205.949.9900

Inmate Tracking System

GUARD1 Real Time Inmate Movement from TimeKeeping Systems is a zone-based system for tracking inmate movement and location within a correctional facility. The GUARD1 system uses active RF (radio frequency) tags Continues on page 53 18 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

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BY DONNA ROGERS, EDITOR-IN-CHIEF

KEEPING SAFE

MPR PHOTOS BY ASHLY CAMPBELL

From cell extractions to illegal cell phones, officers continually face danger from violent, vindictive inmates.

The multi-day MPR event held on the grounds of the decommissioned West Virginia Penitentiary in Moundsville, W.V., is a comprehensive law enforcement and corrections tactical and technology experience.

G

ang rivalries. Cell extractions. Hostage taking. Riots. Cell phone hits. Homemade shanks. Seg units. High-risk transports.

While it’s not an everyday occurrence, the possibility of danger lurks for corrections officers on every shift, in every shadow, in dayrooms, rec yards, during cell extractions or via escorts through the facility or to external appointments.

On August 24, 2017 two inmates were caught on camera stabbing two officers in the head and face with a homemade knife in the dayroom of New

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Mexico State Penitentiary in Santa Fe. While two officers were attacked in the face and on the head, one pepper sprayed the perp while a third officer assisted by shooting beanbags at the assailant. The attack left two officers bloody and one needing stitches. Luckily, the injuries were not life threatening. The entire incident was caught on surveillance camera and broadcast on KOAT TV news, making it easier to prosecute the offending inmates.

Another incident happened that same month when a convicted murder unlocked his handcuffs and shackles, stabbed an Iowa sheriff’s deputy with a homemade shank, then raced for the gun from the prison van and shot a second sheriff’s deputy, fatally shooting him, then drove through the prison garage door, before he was apprehended. A surveillance camera caught the chilling episode. He pleaded guilty and was sentenced to life in prison.

There is no dearth of violent incidents in prisons across the U.S. As those working in this industry can attest, it is unfortunately a way of life. So the question this is this: just how can you keep your C.O.s safe with the constant high level of threat of bodily harm?

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BODY WORN CAMERAS

Slightly behind law enforcement’s implementation of body worn cameras (BWC), those for corrections officers are just starting to be tested and evaluated.

Videos from BWC have been used in police trials to positive effect.

While the video is far from polished, it offers an account of the altercation from the officers’ point of view in those chaotic moments during a crime.

According to the Washington Post, Michael D. White, a professor at Arizona State University’s School of Criminology and Criminal Justice, wrote a report for the Justice Department in 2013 about the legal benefits derived from video footage.

White said that in the United Kingdom, where officers have been using body cameras since 2005, court officials have seen an increase in guilty pleas.

“If there is a ‘he said, she said’ aspect such as in assault cases,

the defense and the prosecution can see what transpired, the behavior of the suspect and victim, and whether police followed protocol at the time of the arrest,” White added.

Cameras in corrections are used in similar situations to police use, notes Tom Malone, president, VOXX Advanced Solutions, and Paul Soult, founder & CEO, S4W, who have partnered in the development of ACCU.C LTE Body Camera, which is now in trials in corrections facilities. That is, they are primarily used for recording of events that rise to a level of high concern that puts the officers and inmates alike at risk.

“For example,” they further, “[body cameras recordings are] used for a difficult prisoner who resists officers who have a directive to move him/her to another cell or transport to court for a hearing/trial. It’s also used for general in-facility events such as

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inmate disagreements that lead to fights, gang conflagrations, and prisoner uprisings. One correction official cited his best use case as when a prisoner refuses to leave his/her cell and must be forcibly extracted. That is a frequent issue and often requires extreme use of force and multiple corrections officers to assist and often results in injuries to corrections personnel as well as the inmate.”

There is a push by law enforcement to use cameras. According to a recent survey by the Major Cities Chiefs and Major County Sheriffs, sponsored by the Department of Homeland Security, more than 90% of local agencies are committed to moving forward with BWC implementation.

But there are drawbacks, according to the Major Chiefs survey. More than 70% of respondents said they will be required to expand and improve

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MPR PHOTOS BY ASHLY CAMPBELL

The Mock Prison Riot (MPR) is held in May annually and features workshops and lectures, technology demonstrations, and multiple tactical training scenarios.

22 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

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their infrastructure; nearly half (48%) did not know how much bandwidth it would require and 46% did not know how much storage the video data would require.

Corrections agencies are adding them too, but “incorporation is still fairly early. They face some of the same issues law enforcement in general does, i.e. defining policy and procedure for proper use, effective data storage, transfer of data to external parties (D.A.s), and in some cases, funding,” say Malone and Soult.

“However, the value of the technology is trumping those issues, officer safety and government liability concerns are foremost in pushing the adoption,” they further. “Liability is a very big driver and certainly in the larger agencies. Prisoner rights advocates and

ACCU.C LTE Body Camera, designed for law enforcement and public safety in partnership with VOXX and S4W.

Federal facility monitoring agencies are constantly attuned to corrections facilities events, and relatives of the incarcerated assist their loved ones in filing complaints, hiring attorneys, and registering complaints with rights groups. The corrections operators are sensitive to these items, thus embrace the

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ability to use body mounted camera technology to provide supportive evidentiary data that can thwart misguided scrutiny and false rights violations claims.”

BWCs support officer safety, inmate and general public safety, limiting liability and risk for the agency (irrefutable evidentiary value), and they have the potential to reduce the incidence of abusive behavior by any of the aforementioned parties.

The install can be turnkey. “On all of our placements,” say Malone and Soult, “we do all of the setup work and training of operators.”

PERSONAL PROTECTION EQUIPMENT

Cell extractions often present corrections officers with resistance and violence while inmate riots are often perilous. Both inmates and staff are at risk during these disturbances, which at the least result in serious bodily

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Safety equipment: the PACA Advanced Riot Control Helmet (ARCH) exceeds the NIJ 0104.02 Standard for riot helmets.

harm or can easily turn deadly.

Shanks are the weapons of choice for inmates, of course.

Edged weapons exist on a daily basis, says Shawn Mayfield, corrections specialist, Point Blank Enterprises. While they may not be deployed daily by inmates, they are continually being crafted behind the scenes, he notes.

Luckily, many are discovered and confiscated by prison guards before they are put into use. “Our Spike level 1,2, and 3 stab armor system, the cell extraction suit with blade plates, and our Thrustguard Spike 3, give C.O.s protection from edged weapons and shanks,” Mayfield points out.

In addition, the PACA Advanced Riot Control Helmet (ARCH) is a heavy-duty piece of headgear that delivers a combination of high performance and protection. The ARCH exceeds the NIJ 0104.02 Standard for Riot Helmets and features many safety enhancements including detachable face shield with liquid seal, 24 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

nape pad with Kydex penetration shield, shock-absorbent foam pads and chemical-resistant chin cup for added comfort. The faceguard is constructed of steel wire with black nylon coating and welded joints for maximum strength and safety.

BENEFITS OF TRAINING

In addition to personal protection for officers, training is of critical importance. Whether that is a community college on campus, an online course that offers management certification for leaders or on-site or off-site certification training in a certain field, regular training can help in avoiding conflict and the associated liability. One such training facility is the US C-SOG National Center for Corrections Special Operations (NCCSO) near Naples, Florida. The 100,000+ square feet facility is the nation's only exclusively dedicated corrections special operations training facility.

This once functional facility

was decommissioned and left fully operational.

NCCSO, along with its partners, have dedicated resources to give the Corrections, Law Enforcement and the Military community a realistic experience for dealing with inmate emergencies from hostage rescue and close quarter riot control to the most basic function of removing inmates from micro spaces. Additionally, the Center is capable and outfitted to conduct practical, as well as classroom, leadership development through the exclusive CSO Leadership Academy hosted by the National Sheriffs Association (NSA). The nearly 300-bed facility is at the center of all training that will incorporates certification through both the National Sheriff's Association and Corrections Special Operations Association.

Further, in addition to training at the NCCSO facility, US C-SOG offers training on-site in facilities all over the world. Some of the training courses they conduct are Dynamic Cell Extraction®, High Risk Security Patrols or HRSP, Corrections Special Operations (CSO) Use of Force, Less Lethal Ops, Corrections Hostage Rescue Training® (CHRT) and Close Quarters Riot Control.

One of the courses, the HRSP program, has been deployed across the country in mega and small jails with zero incidents of excessive use of force, a major reduction in officer injuries and a rapid response time to incidents due to having an active unit on scene, the training organization details.

Having an HRSP unit trained on scene allows an agency to handle the most complex of corrections situations and is ready to respond within seconds.

Body worn cameras, training, highly specialized vests, helmets, gloves, etc., all contribute their share to help officers, staff and inmates alike keep safe. The added bonus is corrections operators have less liability as a result of disturbances that are difficult to sort out without intervention. ✪

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BY G.F. GUERCIO, CONTRIBUTING EDITOR

The Facility Operations Challenge: Improve the Environment

The Maximum Security Colored Razor Blade from Bob Barker addresses the contraband risk with a vibrant green that makes it much more difficult to replicate and helps speed up the collection and inspection process.

Facilities are increasing their operational awareness—often tied to new legislation and guidelines—and are working hard to improve.

The areas in a facility impacted by operational factors are profuse. Effective and efficient are the goals of systems that manage operations data with new software developments. Also making way for improvements is software that adapts to new legislation that changes the structure of offender sentences and programs. Inmate well-being is tied to this as well as incentive food programs, and the three-times-a-day food-cost hurdle crumbles with costsaving operations. Safety—a huge concern for any facility—starts with the ever-present issue of reducing contraband, and evolves with new legislation affecting deaf communications, as well as inmate management and tracking, and watch tour security checks following the latest guidelines.

Since the inception of direct supervision, agencies have struggled to get the officer “out from behind the desk” and into the dayroom interacting with inmates, thus reducing tensions and increasing safety, says I.E. Newton III, president, Black Creek. “A serious issue facing all correctional facilities is the fact that watch tour/safety/security rounds are often not conducted in compliance with facility policy, or not being conducted at all.

Instead of supervising by mingling and being in direct proximity to inmates, officers remain tethered to their housing unit control stations.”

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Developments in technology incorporate more advanced functions into less equipment so staff can perform more efficiently, making jails safer, he says, explaining that Black Creek’s Watch Tour Manager (WTM) and Personal Detention Assistant provide the same control and communications functions as a control station, allowing staff to supervise an entire dayroom untethered. Comprehensive functionality can include: door, intercom, CCTV, utilities and electronic shift log and watch tours/safety checks/security round controls.

Using a mobile device, the WTM application alerts correctional staff when a tour/check/round is scheduled to start and guides the officer through the tour.

Supervisory staff can monitor in real time, noting compliance, and generate reports filtered by excep-

tions so that corrective action, if required, can be initiated. Newton says, “With such real-time notifications, problems are resolved faster, accountability is improved, reporting and documentation is all electronically stored, and the largest benefit is increased overall security and safety for both inmates and staff.”

The same type of monitoring is needed when dealing with operating systems, according to Greg Westbrook, president of CGL Facility Management. And, he notes, “If you’re not gathering operations data, you can’t guarantee the effectiveness of the facility or its infrastructure.”

Most contractors or agencies use a computerized maintenance management system (CMMS), however, regardless of the system chosen, none capture all aspects of facilities maintenance operations. “There are still financial

systems that have expense data; fleet management systems with assets, maintenance, and fuel information; utility systems with demand data; timekeeping and payroll systems with human resources data; and so on.”

CGL is developing a technology solution that captures data from all these disparate systems, integrates the information into a single interface, and applies analytics for meaningful, management level analysis. “Our initial focus, during the current beta testing stage, is on infrastructure components. We are working on expanding the platform to help our clients analyze all facilities operations components. This new service will add substantial value to our clients’ existing legacy systems by allowing real-time analysis of information that usually isn’t compared to realize cost savings,” he says.

CGL’s new interface technology organizes data from all of existing systems—CMMS, building management systems, financial systems, payroll, etc., and analyzes the operations data to improve the effectiveness of the facility.

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Tidal Wave Telecom’s SecureVRS specifically provides jails and prisons with a corrections grade “video front end” which protects the public from unauthorized calls being made by deaf and hard-of-hearing inmates.

Westbrook acknowledges one of the biggest fears of any organization or department is implementing a new platform. But new interface technology allows facilities to utilize all their existing systems—CMMS, building management systems, financial systems, payroll, etc. “Their existing programs are rolled up into one interface that analyzes the information created by these varied systems. While there may be some adjustments in what or how data is captured, the major disruption and expense of retraining is avoided.”

He furthers, “As these data integration systems make information easier to gather, problems become evident earlier and are easier to address. Additionally, facilities’ operations teams will spend less time proving there is a problem and, therefore, will be able to focus effort on process improvement to eliminate the problems.”

Improving processes is the underlying enhancement to offender management systems (OMS) that serve new directives.

“Legislative trends are contributing to a decline in the numbers of persons under institutional confinement and are resulting in more persons paying their debts to society under community supervision programs,” says John Lowry, senior product manager, Product Management at GTL. The more significant trends include sentence adjustments, addressing the specific needs of each offender, and putting emphasis on education and reentry planning. He explains that 30 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

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recent enhancements to GTL’s OMS are based on these changes.

The OMS Work Release module allows facilities to intake and release inmates under defined work release programs. “Participating facilities allow offenders to go to their places of employment and then return at the end of the day or on weekends to serve their time.” Lowry says GTL’s module offers greater flexibility through sentence lengths with credits applied (time served, program attendance, work credits, fees paid, good conduct), conditions applied (Mandatory, Pay or Stay, Weekender) so that inmates can best be served.

“GTL’s OMS also provides more flexibility in defining the types of programs—educational, vocational, work programs, etc,” he furthers. “Again, this is to serve facilities by ensuring their wards are getting the programming needed to keep them from being repeat customers.” And, he adds, “Case workers can define individual offender goals in OMS along with the tasks needed to achieve those goals.

Such goals can be educational, vocational, housing needs, employment, transportation, and more.”

Offenders can even learn to enter their own Requests, Grievances, and Commissary Orders into OMS via a tablet or kiosk.

Secure Video for the Deaf In other legislation that impacts facility operations, court decisions over the past two years have mandated the installation of Residential Video Relay Service (VRS) for deaf inmates. “While having the best intentions in mind, the courts’ attempts to enforce compliance with the ADA and other regulatory acts such as the NRA (National Rehabilitation Act) and PREA (Prison Rape Elimination Act), have introduced unintended security issues into the corrections environment,” says Chris Talbot, CEO of Tidal Wave Telecom.

By offering a secure alternative, he notes, “In addition to immediately improving the morale of deaf inmates and eradicating costly lawsuits against correctional facilities by deaf inmates, we close dangerous communication security holes in prisons and jails that are created when facilities install residential video relay.” Their SecureVRS is currently installed in over 20 percent of the state Departments of Corrections, in the Federal Bureau of Prisons, and jails and prisons nationwide.

To get facility decision-makers to understand the difference between secured video relay and residential video relay, Talbot says: “The latter is extraordinarily dangerous unless it is secured—it’s literally the equivalent of allowing a deaf inmate to have access to Skype.”

This year the company’s solution expanded to include corrections-grade video relay client/ kiosk, VRS call manager, VRS recording, as well as call management in the cloud which allows prisons and jails VISIT US AT WWW.CORRECTIONSFORUM.NET

CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017 31

National Food Group’s Opportunity Buys program saves facilities money, improves overall meal quality, and can meet a specific need like serving pies during a holiday dinner.

to reduce capital intensive purchases in lieu of a smaller, recurring monthly fee. “In some cases, it is the difference between a prison or jail being able to deploy secured VRS for inmates and not being able to do so,” he notes.

Identify, Track & Manage Inmate Whereabouts Again focused on improving safety, Ken Dalley Jr., president & senior quality leader, Guardian RFID, details information about the ForceField reader, which automatically identifies, tracks, and manages inmates and sends encrypted data to the Guardian RFID Cloud and Mobile Command for realtime operational awareness.

ForceField readers can be deployed in a number of areas, such as court transports; program rooms to identify inmate participation in a specific program type, including arrival and departure time; recreation yards to identify exact time of arrival and departure; inmate worker areas including kitchens, laundry, and more, to identify arrival and departure; and medical visits.

32 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

Dalley cites another area where it can be deployed. “The Polk County Sheriff’s Office in Bartow, Florida, manages approximately 3,300 inmates daily in its jail system and uses ForceField readers in its Central Booking location to track the progression of the booking process, identifying when an inmate arrives to each booking station, such as pre-medical screening, fingerprinting,

Union Supply Group’s inmate package program offers many specialty items purchased from family or friends and shipped meeting all safety and security requirements.

etc. All booking activities are then broadcast onto a TV screen dashboard for communication, populated by data collected by ForceField, Guardian RFID, and its Jail Management System.”

The Guardian RFID platform automatically identifies inmates, locations, and monitors movements from any device, including SPARTAN, the Android scanner from the firm running Mobile Command software. The fixed radio frequency readers identify inmates by RFID Wristband or RFID Card, he says, support PoE (Power over Ethernet) installation, and are encased in indestructible, weatherproof enclosures.

Increasing safety also entails security issues of everyday objects.

Erin Howell, product manager, Bob Barker Company, says.

“We’ve received feedback from our customers that inmates are removing the blades from razors, which is a big safety concern. It’s hard to detect when this happens because razor blades are easy to replicate with gum wrappers, foil, and other items. Also, another big issue is that inspection times for tampered razors take up a large amount of officers’ time.”

To counteract this, Bob Barker invented the Maximum Security Colored Razor constructed with a vibrant green blade.

“The colored blade makes it more difficult to replicate than a standard stainless-steel blade and reduces the potential for incidents for a safer facility,” says Howell.

She adds that another advantage is the ability to identify the vibrant green color to speed up collection and inspection times, allowing officers to spend time on other tasks.

“Combined with the clear razor head and handle, the [new model] makes it virtually impossible to hide contraband.”

Another continually-recurring operational concern is cost con-

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Forcefield, GUARDIAN RFID’s fixed radio frequency identification readers automatically identify, track, and manage inmate movements and inmate presence by RFID Wristband or RFID Card.

Black Creek’s P.D.A. can provide control and communications allowing staff to operate and supervise an entire dayroom, untethered to the desk.

trol. According to Tracey Mumford Komata, vice president, National Food Group, surplus or repurposed foods, available at discount, offer operational assistance in meeting budgets and enhancing menus, typically saving 5 percent to 30 percent.

“While these items may display slight imperfections by consumer industry standards, they are wholesome, fit for consumption, and guaranteed by the manufacturer,” she says. Examples include food with slight cosmetic flaws, revised formula or test run/prototype products, discontinued brands or sort-outs for size discrepancies.

Based on experience in the field, Komata recommends the menu be written in a manner allowing flexibility and substitutions: Instead of naming a specific item, a menu can simply reflect a general term. Review storage space and consider items with the greatest impact on budget, she adds. For example, if freezer space is small, reserve frozen surplus foods for center-of-plate protein items, which offer the greatest savings.

Desirable Branded Goods When it comes to food and inmate well-being, Debbi Drewry, director of Marketing, Union Supply Group says, “If the programs encourage good behavior and the products bring the inmates some contentment it sounds like a good thing for the 34 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

prison environment.” She says an exciting side of the business is designed to provide inmates the comforts of home: The inmate package program.

“In many states if an inmate is in good standing, they may be allowed a package purchased from family or friends but shipped from us as a secure vendor meeting all the safety and security needs.”

She notes that, in comparison, commissary offerings are small and price sensitive. The inmate package programs offer different choices than the commissary, mostly branded items, such as Nabisco DoubleStuff Oreos, Johnsonville sausages, Pantene hair products, high-end Nike shoes or an Under Armor t-shirt, just to name a few. “Not your typical commissary items, but the inmates of course love them.”

Whether through inmate well-being or cost-saving measures, safety protocols or upping the criteria to meet new guidelines and legislation, all these high efficiency solutions answer the challenge to improve the environment at our facilities. ✪ For further information: Tidal Wave Telecom, 916.751.5500, sales@tidalwavetelecom.com, www.tidalwavetelecom.com/ Black Creek Integrated Systems, 205.949.9900, www.blackcreekisc.com, sales@blackcreekisc.com Bob Barker Company, Inc., 800.334.9880, www.bobbarker.com, https://www.bobbarker.com/maximum-security-colored-razor-blade.html CGL, 786.409.7000, cglcompanies.com GUARDIAN RFID, 855.777.7343, https://guardianrfid.com; https://guardianrfid.com/products/ondemand; https://guardianrfid.com/products/spartan; https://guardianrfid.com/products/mobile-command GTL, http://info.gtl.net/sales_ contact_form, john.lowry@gtl.net Union Supply Group, 310.604.4626, www.unionsupplygroup.com, ddrewry@unionsupplygroup.com National Food Group, 858.207.9825, www.nationalfoodgroup.com, tkomata@nationalfoodgroup.com VISIT US AT WWW.CORRECTIONSFORUM.NET

BY DONNA ROGERS, EDITOR-IN-CHIEF

Connecting sustainable use of energy, land and even housing to offender reentry programs has the power to lead these individuals to a more successful future.

Running a prison or a jail is an expensive proposition.

These days everyone is looking for savings whether it is for energy, water, food or labor, and if that savings could be combined with ways offenders can learn a skill and reenter society more successfully, all the sweeter.

The following are innovative ways that departments of correction have created in order to make the environment greener while preparing inmates for life outside the prison walls.

36 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

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Facility maintenance, limited budgets and recidivism are major challenges correctional facilities across the country have been facing for years. With 95 percent of offenders eventually returning to their communities, the Virginia Department of Corrections in partnership with Johnson Controls has developed the Green HVAC Vocational Program that not only helps prepare offenders for reentry, but also benefits facilities.

The Green HVAC Vocational Program assesses local job markets and apprenticeship programs near correctional facilities to customize a program that will help inmates gain employment upon their release, explains Phillip Lowery, director of State Government, Johnson Controls Building Technologies & Solutions. Participating facilities have created labs and outfitted them with HVAC equipment, desks, white boards and instructors, making them look much like modern learning labs that can be found in today’s classrooms.

Both short-term and long-term offenders are eligible to participate in the program. Short-term offenders can use the skills learned upon their release, while

Virginia DOC inmates enrolled in the Green HVAC Vocational Program review their course books, learning skills they can use upon release.

long-term offenders can help maintain HVAC systems within the correctional facilities. The ability for long-term offenders to take over this job ultimately ends up saving the department money and fills positions that are otherwise understaffed.

The Virginia Department of Corrections partnered with Johnson Controls to implement the program back in 2012, along with implementing major energy-efficiency upgrades. As a result, Johnson Controls helped the Virginia Department of Corrections achieve 22.8 percent in recidivism, a significant drop in returning offenders. “This agency emphasizes reentry from Day One,” notes Virginia

Department of Corrections Director Harold Clarke. “For those offenders who are willing to do the hard work, this type of program can help them on the road to becoming law-abiding, contributing citizens.”

Virginia only needed five graduates to remain out of prison for three years to pay for the entire program. As of August 2017, 53 of the 54 graduates are not in prison, resulting in over $1.5 million in savings each year.

Horticulture/Farming Program Inmates of Rikers Island have an opportunity to work in a longstanding horticultural program in

PHOTO COURTESY JOHNSON CONTROLS/VIRGINIA DEPARTMENT OF CORRECTIONS

HVAC Vocational Program

“It's a double restoration – not just of the house but of the person."

—Vanessa Thompson, inmate and founder of Constructing Our Future The Bronx, N.Y., as part of rehabilitation, according to a News 12 story on October 30. The greenhouse program is a collaboration between the Horticultural Society of New York and the city's Education and Correction departments. It began in 1986 and it is still expanding today.

Men and women can participate. They have to apply and be accepted into the program, which allows them two hours a day of gardening time and $20 a week.

They can also eat the goods they harvest.

Probably most significant, they receive a certification and help finding work on the outside, sometimes with the Parks Department or jobs watering flowers. Former participants have even reached out after their release to either offer help to or thank those who changed their lives, the news report noted.

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Rehabbing Housing Zombie homes that are left abandoned in neighborhoods blight the area, waste potential space for housing and can become not only eyesores that plummet property values but can become a hub for crime activity.

Enter female inmate Vanessa Thompson who is housed at Indiana Women's Prison.

It was early 2015, the 17th year of her incarceration. On TV, she saw then-mayoral candidate Joe Hogsett talking about a stubborn Indianapolis problem: 10,000 abandoned houses and lots, a remnant of factory closures and the mortgage crisis.

Suddenly, Thompson had an idea, a way to redeem all those valueless homes while opening a door for prisoners just like her, detailed a November 2 story on National Public Radio’s All Things Considered.

Thompson, who was serving time for the murder of a 16-yearold in a crack cocaine-related dispute, for which she maintains her innocence, was not the model prisoner in her initial years of incarceration. But as she matured and teachers recognized her strengths, according to the report, she got on track. By 2012, she was enrolled in the prison's higher education program, taking a special interest in one of the most popular courses offered: public policy.

Thompson began to see potential for reform all around her. In everything and everyone, there were possibilities for renovation, restoration and renewal.

So in 2015, when Hogsett—a Democrat who is now mayor— promised he would address the abandoned housing crisis in East Indianapolis, where many of her fellow inmates were from, Thompson was primed to jump

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into action.

“What if, she thought, people re-entering society from prison helped rebuild those homes, and then, after putting in several thousand hours of construction work, got to live in one? This would also help solve a second intractable social problem: the lack of housing for ex-offenders, which had helped send so many women she knew back to jail.”

"It's a double restoration—not just of the house but of the person," Thompson, now 44, said in a recent interview with NPR. "What does Indianapolis need? A solution to this housing crisis.

What do women in prison need, more than anything? Ownership.

Of our minds, of our bodies, and of our physical homes."

Thompson wrote up the proposal and brought it to class. She and a dozen or so classmates then went full speed ahead, meeting or holding video chats with Habitat for Humanity, YouthBuild, Yale Law School and local community development corporations to learn about sweat equity. They named their reentry program "Constructing Our Future."

A supporter set up a GoFundMe page, and the women wrote grant proposals to raise $200,000 for tools and equipment and to pay the salaries of a small program staff. They also recruited a complete executive board, 42 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

including a state legislator and a top staffer at the Indianapolis mayor's office. They brought on an executive director, Andrew Falk, who formerly worked at the Indiana Attorney General's Office defending the state against prisoner appeals and now is a senior fellow at the Sagamore Institute, a public policy think tank.

In early April this year, according to NPR, four of the women— wearing their state-issue khaki uniforms, with their offender name tags around their necks and their nerves taut—presented videotaped testimony to the state legislature, describing their project. It was a rare, perhaps even unprecedented moment: prisoners advocating directly to lawmakers. And the most surprising moment? In a unanimous resolution, the assembly approved the Constructing Our Future proposal.

The women had had help from Kelsey Kauffman, a former volunteer teacher at the Indiana Women's Prison who in 2012 single-handedly created the education program for Thompson and the others. "If it wasn't for her unbelievable personal will, it would not exist," said John Nally, director of education for the Indiana Department of Correction.

Kauffman, 70, a pioneering woman who was one of the first women to graduate from Yale

University, became fascinated with incarceration after the 1971 revolt at Attica Correctional Facility in New York, and early in her career became a corrections officer. In her retirement, she has become their biggest advocate, with her fierce belief in the women's capacity to create something of value.

Thompson and the women at Indiana Women's Prison hope their new re-entry program can be a concrete and inexpensive national model for providing exoffenders with both housing and a marketable skill. But nothing is certain as of now. Kauffman recently moved to California to be with her daughter, who is raising a new baby, but hopes the education program has been established long enough to carry on without her.

For Constructing Our Future to work, participants must first be allowed out on road crews and trained in construction skills in their final year of incarceration, which the Correction Department must fund and coordinate, detailed the NPR report.

After the legislature's unanimous resolution this spring, Correction Commissioner Robert Carter wrote to the students and to the state representative, congratulating them for "thinking outside the four walls of the facility." But he noted that he could not guarantee their idea would be fully implemented as they proposed it.

At the same time, they still need to find a home base for the program, envisioning a large apartment complex in East Indianapolis where participants would stay after being released from prison while completing their 5,000 hours of sweat equity.

While 75 percent of Indianapolis’ ex-offenders recidivate, Thompson hopes the program's strict admissions process and promise of a safe, affordable home for ex-offenders and their children will offer them the chance of a better future. ✪

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DIRECTORY Companies by Category Apparel Damascus Protective Gear Keefe Group

Architectural/Construction Services CoreCivic Epic Metals HDR SMRT STV

Cleaning Supplies Emsco

Commissary Products, Services, Endur ID Keefe Group

Communications Systems Buford Satellite Systems Correctional Cable TV Keefe Group

Furnishings/Furniture Chestnut Ridge Foam

Health Care Management & Services Corizon Health Diamond Pharmacy Services Institutional Eyecare Wexford Health

Inmate Products and Services Endur ID Keefe Group

Kiosk & Tablet Applications Infax

Kitchen Equipment Cooks Correctional Kitchen Hatco Insinger Machine Company

Laundry Equipment Pellerin Milnor Detention Equipment Imperial Fastener Peerless Handcuff Company

Educational/Training Buford Satellite Systems CoreCivic Correctional Cable TV Hatco MHS Assessments Peerless Handcuff Company

Electronic Control Systems Doorking, Inc. Garrett Metal Detectors

Eyecare Institutional Eyecare

Food Service/ Kitchen Equipment Cook’s Correctional Hatco Insinger Machine Company JonesZylon

Facility Operations/Management Buford Satellite Systems Chestnut Ridge Foam Emsco Endur ID Hatco Imperial Fastener Insinger Machine Company Pellerin Milnor Renco Corporation 44 CORRECTIONS FORUM •NOVEMBER/DECEMBER 2017

Mattresses, Bedding, Safety Pillows Chestnut Ridge Foam

Medical/Healthcare Services Centurion, LLC Corizon Health Diamond Pharmacy Services Institutional Eyecare Medi-Dose, Inc/EPS, Inc. MHM Correctional Services, Inc. Naphcare, Inc. Wexford Health

Medical and Surgical Services Endur ID Wexford Health

Mental Health Services Centurion, LLC Endur ID MHM Correctional Services, Inc. Wexford Health

Metal & Contraband Detectors Autoclear Garrett Metal Detectors

Pharmacy Services and Distribution Corizon Health Diamond Pharmacy Services

Perimeter Detection & Security Garrett Metal Detectors

Personal Protection Equipment Damascus Protective Gear Peerless Handcuff Company Renco TimeKeeping Systems

Satellite/Cable TV Buford Satellite Systems Correctional Cable TV

Security and Safety Autoclear Chestnut Ridge Foam Doorking, Inc Epic Metals MHS Assessments Peerless Handcuff Company Renco Corporation SMRT TimeKeeping Systems

Security - Electronic Systems ABC Companies Autoclear Black Creek Doorking, Inc. Garrett Metal Detectors

Security - Physical Hardware ABC Companies Doorking, Inc. Garrett Metal Detectors Peerless Handcuff Company Renco TimeKeeping Systems

Software: Scheduling, Case Management, Commissary Infax

Transportation ABC Companies CoreCivic

Weapons and Protection Renco Corporation Non Profit Charity Correctional Peace Officers Foundation Video Applications Black Creek

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DIRECTOR

DIRECTORY ABC Companies

1506 30th St. NW Faribault, MN 55021 tel: 443-566-3511 contact: Joe Lunny email: jlunny@abc-companies.com website: www.abc-companies.com

...ABC is a provider of Prisoner Transport Coaches, both new and used, throughout the United States. We also offer refurbishment services of existing equipment.

2 Gardner Rd Fairfield, NJ 07004 tel: 973-276-6000 contact: Sales email: info@a-clear.com website: www.a-clear.com ...Autoclear delivers innovative and affordable security screening systems to detect and identify explosives, weapons, contraband and narcotics. Applications include checkpoint, mail and cargo screening using X-ray inspection, explosives/narcotics trace detection and metal detection technologies. Autoclear proudly serves the military, government and private industry worldwide for their security needs.

Centurion, LLC 1593 Spring Hill Road, Suite 600 Vienna, VA 22182 website: www.CenturionManagedCare.com ...Centurion provides healthcare systems to offenders in statewide DOC systems.

Black Creek Integrated Systems

PO Box 101747 Irondale, AL 35210 tel: 205-949-9900 email: sales@blackcreekisc.com website: www.blackcreekisc.com ...From Revenuegenerating Video Visitation Systems to Enterprise-class Jail Management Solutions, Black Creek Integrated Systems is your turn-key source for modern Touchscreen-based, correctional facility security control systems and security management software solutions that reduce the cost of corrections. Black Creek focuses only on the corrections market - installing integrated security and records management solutions in jails, prisons, courthouses and government facilities across the nation.

16255 CR 178 Tyler, TX 75703 tel: 866-480-1844 contact: Nancy Bolton, VP of Operations email: nancy@bufordmedia.com website: www.bufordsatellitesystems.com ...Buford Satellite Systems provides cost effective secure Cable Television and Satellite services to federal, state, and private correctional facilities using the most updated technology available.

Facilities have the freedom to choose from an array of programming choices.

All equipment, repair, and maintenance up to the headend are provided at no additional cost.

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PO Box 781 Latrobe, PA 15650 tel: 800-234-2734 contact: John McManamy, Sales Manager, Facilities Furnishings email: jmcmanamy@chestnutridgefoam.com website: www.chestnutridgefoam.com ...Durable SAFGUARD® fire-resistant mattresses and pillows.

Mattress longevity provides lowest cost per inmate. Built-in pillow mattresses also available. Optional ClearView® covering materials for locating an identifying contraband. SAFGUARD® avoids fire hazards associated with polyester fiber mattress alternatives.

Excellent results for stringent mattress fire tests within ASTM F-1870 and F-1085 Annex A.

27725 Diehl Road Warrenville, IL 60555 tel: 800-956-5571 contact: Tim Saner, Sales Manager email: tsaner@cookscorrectional.com website: www.cookscorrectional.com

...The complete source for correctional foodservice equipment and supplies including trays, smallwares, carts, racks, heavy-duty equipment and disposables.

We deliver innovative solutions like our Rhino Cart pictured here, to correctional kitchens.

CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017 45

DIRECTORY DIRECTORY

10 Burton Hills Blvd.

Nashville, TN 37215 tel: 615-263-3000 contact: Steve Owen, Managing Director, Communications email: Steve.Owen@corecivic.com website: www.corecivic.com ...CoreCivic is a diversified government solutions company offering corrections and detention management, innovative and cost-effective government real estate solutions, and a growing network of residential reentry centers. As a flexible and dependable partner for government for more than 30 years, we are driven by deep sense of service, professionalism and a responsibility to help government better the public good.

103 Powell Court Brentwood, TN 37027 tel: 850-841-9337 contact: Martha Harbin email: martha.harbin@corizonhealth.com website: www.corizonhealth.com ...Corizon Health, provides quality healthcare services to states and municipalities across the country offering the only comprehensive solution for physical care, behavioral care and pharmaceutical services. With its corporate headquarters in Brentwood, Tenn. Corizon Health is the leading provider of correctional healthcare services in the United States.

For more information, please visit www.corizonhealth.com.

311 NNW Loop 323 Tyler, TX 75702 tel: 800-477-5219 contact: Dianne Huffstickler, Gen Mgr. email: Dianne.Huffstickler@suddenlink.com website: www.correctionalcabletv.com ...CCT is the largest satellite provider in 46 CORRECTIONS FORUM •NOVEMBER/DECEMBER 2017

the correction industry serving over 150 sites across 24 states. You select the programming and leave the rest to us.

No up-front cost for equipment and installation--just one low monthly rate for programming and service.

Correctional Peace Officers Foundation 1346 N. Market Blvd.

Sacramento, CA 95834 tel: 916-928-0061 800 800-CPOF contact: Charleene Corby, CAO email: mail@cpof.org website: www.cpof.org ... The Correctional Peace Officers (CPO) Foundation is a national, non-profit charity for surviving families of Corrections personnel killed in the line of duty. The CPO Foundation also operates an extensive Catastrophic Assistance Program for Corrections personnel in times of emergency, crisis or other great need.

Announcing the CPO Foundation’s Annual National Memorial Ceremony Friday June 15, 2018, Houston, TX

645 Kolter Drive Indiana, PA 15701 tel: 800-882-6337 contact: Mark Zilner, COO email: info@diamondpharmacy.com website: www.diamondpharmacy.com ...Diamond is the nation's largest correctional pharmacy, providing comprehensive pharmacy services for approximately 640,000 inmates nationwide. Diamond offers overnight delivery, formulary management services, competitive pricing, med carts, free Sapphire eMAR software with barcode technology, and a full line of medical supplies.

Damascus Protective Gear 194 Seward Rd. Rutland, VT. 05701 tel: 800-451-4167 contact: Customer Service customerservice@damascusgear.com website: www.damascusgear.com ...Damascus® has been making premium quality hand gear for the men and women of the US Armed Services and other facets of law enforcement worldwide, since 1955. Damascus® provides the highest level of personal protection including full body riot control gear, gloves, protective knee and elbow pads and more. Attention to design, function and the smallest of details, along with the use of only the finest quality leathers and materials have delivered consistent and trusted protection to our customers. Our line continues to swiftly evolve as new technologies become available and are subsequently incorporated into our products.

120 S. Glasgow Avenue Inglewood, CA 90301 tel: 800-826-7493 310-645-0023 contact: Richard Sedivy, Dir of Marketing email: info@doorking.com website: www.doorking.com ...DoorKing manufactures a complete line of access control products including maximum security vehicular gate operators and parking control equipment.

Our products include single and multidoor card access systems, high security RF access systems, telephone entry systems, magnetic locks and all related accessories.

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DIRECTOR

DIRECTORY P.O. Box 151 Girard, PA 16417 tel: 814-774-3137, Ext. 320 contact: Kim Levy, Customer Service email: info@emscogroup.com website: www.emscogroup.com ...Emsco Group is the origninator and innovator of Rhino inmate-safe (shankfree) cleaning products for the Corrections Industry. Our keystone product, the Rhino Bucket is the cornerstone for our full line of products that includes mop buckets, handles, wet mops, dust mops, brushes, brooms and much more.

8 Merrill Industrial Dr., Unit 4 Hampton, NH 03842 tel: 603-758-1488 contact: Robert Chadwick, President email: info@EndurID.com website: www.EndurID.com ...Endur ID Inmate Identification Solutions.

Endur ID’s solution includes Secur Max wristband media, Secur Loc clasps and software.

Wristbands are in color, easy to produce and use, and require no tools. Use Secur Max Bands for Commissary, Healthcare or Inmate Management.

11 Talbot Avenue Rankin, PA 15104 tel: 877-696-3742, 412-351-3913 contact: Richard Fuller, Mktg. Mgr. email: rfuller@epicmetals.com website: www.epicmetals.com EPIC Metals’ Security Ceilings EPIC Security Ceiling Systems provide a combination of structural floor/ceiling or roof/ceiling, providing designers and architects reduced noise levels and security in one system. These panels can accommodate a variety of utility systems, such as sprinklers, electricity, or monitoring devices. Contact EPIC to discover all the advantages of a security ceiling.

Looking for a VRS solution for your deaf inmates?

SecureVRS® is deployed in more than 20% of state DoCs nationwide.

The U.S. BoP, state DoCs, and jails nationwide know Tidal Wave Telecom is the leading provider of Secured Video Relay (SecureVRS®). Only SecureVRS® provides a corrections grade VRS solution that protects the public from unauthorized calls by deaf inmates.

Our solution applies time proven corrections grade principles to video relay for your deaf inmates.

We’re the ONLY provider of highly secured video relay for deaf inmates.

Residential Video Relay is the equivalent of allowing your deaf inmates to have access to Skype*.

Tidal Wave Telecom’s SecureVRS® will close a dangerous hole in your inmate communications security!

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CALL 916-751-5500

Call Tidal Wave Telecom when you’re ready.

www.tidalwavetelecom.com sales@tidalwavetelecom.com

* The Skype name, associated trade marks and logos and the “S” logo are trade marks of Skype or related entities.

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CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017 47

DIRECTORY DIRECTORY

1881 W. State Street Garland, TX 75042 tel: 972-494-6151 contact: James Hurst, Security Sales email: security@garrett.com website: www.garrett.com ...Garrett Metal Detectors is the global leader in the research and manufacturer of security walk-through, hand-held and ground search metal detectors.

The company supplies walk-through hand-held and ground search products for special events,airports, court houses, schools, correctional facilities and government buildings.

Visit www.garrett.com for complete product and application information.

P.O. Box 340500 Milwaukee, WI 53234 tel: 800-558-0607, 414-671-6350 contact: Mike Whiteley, SVP Sales & Marketing email: support@hatcocorp.com website: www.hatcocorp.com ...Since 1950, Hatco has a history of excellence in the quality design, production and servicing of warming, toasting, holding, cooking, sanitizing and cooling equipment. Today, Hatco has introduced the versatile Hot/Cold Built-In Shelves and Rapide Cuisine® Induction Ranges into its extensive line of innovative foodservice equipment.

48 CORRECTIONS FORUM •NOVEMBER/DECEMBER 2017

8750 N. Central Expressway, Ste. 100 Dallas, TX 75231 tel: 972-960-4011 contact: Mike Brenchley, Justice Director email: mike.brenchley@hdrinc.com website: www.hdrinc.com/markets/justice

...For over 40 years we’ve forged partnerships and created tailored solutions to transform your pressing needs into specialized justice facilities.

From implementing bond programs through design and partnered construction, we deliver justice one client at a time.

4250 River Green Parkway, Suite D Duluth, GA 30096 tel: 770-209-9925 contact: Maddie Flowers, Director of Sales email: mflowers@infax.com website: www.infax.com ...For more than 45 years, Infax has been informing the public with digital information displays. Our JailCall software for jail facilities displays an inmate’s name, bond amount, and status, such as fingerprinted or ready for bond. By displaying this information to the visiting public, your staff members no longer have to answer questions about the facility’s inmates.

6245 State Road Philadelphia, PA 19135 tel: 215-624-4800 contact: Kris McKissack kmckissack@insingermachine.com website: www.insingermachine.com ...Insinger manufactures commercial warewashing equipment specifically designed for corrections environments.

The insinger tray washer was developed to wash and sanitize compartment trays and is the only NSF approved tray washing system in the industry. By using a vertical spray pattern, tray washers remove debris that standard warewashers leave behind, compartment trays come out clean and sanitized with the first pass. Insinger’s security package is designed for high risk areas - providing added protection from vandalism and thievery.

Institutional Eye Care 27499 Riverview Center Blvd, Ste 429 Bonita Springs, FL, 34136 tel: 866-604-2931 contact: Jeffrey R. Lose, OD email: info@institutionaleyecare.com website: www.institutionaleyecare.com On-Site Optometry – Fully equipped On-Site Glaucoma Management / Telemedicine – Eliminate Off Site Trips for medical management of routine glaucoma $14.95 Rx Eyeglasses Largest on-site correctional vision service provider in the country, over 1,000 facilities in 44 states; Federal in all 50 states & US Territories and international since 2000.

Corrections Experience Since 1983.

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DIRECTORY DIRECTORY Imperial Fastener

1400 SW 8th St. Pompano Beach, FL 33069 tel: 954-782-7130 email: info@imperialfastener.com website: www.imperialfastener.com ...The Imperial “Break-A-Way” curtain hanging system was designed with safety and simplicity in mind. Imperial Fastener is the leader in manufacturing “Break-A-Way” Tracks and Shower Curtains for correctional facilities, jails and detention centers. Our “Break-AWay” tracks and curtains will reduce maintenance cost and creates a secure environment for inmates.

JonesZylon 305 N. Center St. West Lafayette, OH 43762 tel: 800-848-8160 email: rzachrich@joneszylon.com website: www.joneszylon.com

...Fully integrated meal delivery systems.

Deliver meals from kitchen to housing unit with truly corrections grade cart sized for your needs. Comes with free trays that perfectly fit with cart. Largest selection in the corrections industry to choose from. We can solve your problems with food temperature, service efficiency, inmate safety, and complaint reduction.

10880 Lin Page Place St Louis, MO 63132 tel: 800-325-8998 contact: Missy Akihiro, Dir of Marketing email: customerfirst@keefegroup.com website: www.keefegroup.com ...Keefe Group, through its affiliates, Keefe Supply Company, Keefe Commissary Network, Access Securepak, Access Corrections, ICSolutions and Advanced Technologies Group, is the nation’s leading supplier of 50 CORRECTIONS FORUM •NOVEMBER/DECEMBER 2017

food products, personal care products, electronics, clothing, technology, telecommunications and software solutions to the correctional market.

Medi-Dose, Inc./EPS, Inc. 70 Industrial Dr. The Milton Building Ivyland, PA 18974 tel: 800-523-8966 contact: Robert Braverman, Director of Marketing email: info@medi-dose.com website: www.medi-dose.com ...Medi-Dose is a tamper-evident, solid oral unit dose packaging system that is ideal for correctional health facilities. MediDose features 13 types of blisters, including new Mini Medi-Cup Blisters for small medications and Deep & Jumbo blisters for larger or multiple meds. Medi-Dose features 1year beyond use dating and tamperevidence protection. Our MILT software complements the Medi-Dose system and provides a variety of innovative features for all medication labeling needs…solids, liquids, IV’s, syringes, ampules, even equipment.

tel: 800-456-3003 contact: Customer Service email: customerservice@mhs.com website: www.mhs.com ...A leading publisher of scientifically validated assessments for more than 30 years, Multi-Health Systems Inc. (MHS) serves clients in public safety, government, military, pharmaceutical, and research settings. MHS is dedicated to strong product growth, an optimal user experience, and being digitally and globally driven.

MHM Correctional Services, Inc & Centurion, LLC

1593 Spring Hill Road, Suite 600 Vienna, VA 22182 contact: Bob May, Sr. VP, Marketing website: www.MHM-Services.com ...MHM provides medicaland behavioral health services for state agencies in 16 states for over 300,000 individuals.

PO Box 400 Kenner, LA 70063 tel: 504-467-9591 contact: Marketing Department email: milnorinfo@milnor.com website: www.milnor.com ...For over 65 years, Pellerin Milnor has been the leader in industrial laundry equipment quality and innovation. Our washer-extractors range in size from 25 to 700 lb. capacity and dryers from 30 to 550 lb. Correctional facility models are available with tamper-resistant fasteners and Lexan® covers for enhanced security and safety. Controls range from very simple to quite sophisticated, depending upon your needs.

Contact us today for a complimentary laundry planning file.

NaphCare, Inc. 2090 Columbiana Rd, Suite 4000 Birmingham, AL 35216 tel: 800-834-2420 contact: Bradley Haywood Director of Business Development email: sales@naphcare.com website: www.naphcare.com ...NaphCare provides a proactive approach to healthcare programs for correctional facilities ranging from comprehensive healthcare, on-site dialysis, off-site management, in house pharmacy and TechCare™ our electronic health record (EHR) clinical operational tool.

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DIRECTORY DIRECTORY

SMRT Architects and Engineers

181 Doty Circle West Springfield, MA 01089 tel: 800-732-3705 contact: Peter Gill email: info@peerless.net website: www.peerless.net

...Setting the standard since 1914.

Offering a full line of restraining devices including: handcuffs, leg irons, security chains, high security restraints, color coated restraint and keys. All Peerless products come with a lifetime warranty for manufacturer defects

144 Fore Street Portland, ME 04101 tel: 877-700-7678 contact: Arthur Thompson, AIA-Principal email: athompson@smrtinc.com website: www.smrtinc.com ...SMRT Architects and Engineers’ Justice and Public Safety Team is nationally recognized for its intelligent and innovative design of secure facilities, including prisons, jails and special needs population facilities. We provide needs assessments, feasibility studies, programming and design services for new and renovated facilities of all sizes and levels of security.

STV

P.O. Box 412 Beaver Dam Road #6 Manchester, MA 01944 tel: 978-526-8494 email: renco@rencogloves.com website: www.rencogloves.com ...Renco’s Secure Fit Restraining Mitts tightly lock down fingers/hands of handcuffed inmates, detainees and patients helping prevent escapes, assaults, suicide, and interception of weapons. Invented by a former prison guard/disabled Marine Veteran, SFRM combines US manufactured leather, Kevlar and Velcro with secure clips for maximum restraint and safety.

52 CORRECTIONS FORUM •NOVEMBER/DECEMBER 2017

225 Park Ave. S. New York, NY 10003 tel: 212-777-4400 contact: David Miles Ziskind, FAIA website: www.stvinc.com ...STV provides broad-based services to the corrections industry that address all aspects of architectural design, including master planning, programming and interior design. The firm provides architectural, engineering, planning and design services nationwide and overseas. A 100 -year-old firm, STV is 100 percent employee owned.

30700 Bainbridge Road H Solon, OH 44139 tel: 216-595-0890 contact: Barry Markwitz email: bmarkwitz@guard1.com website: www.guard1.com ..TimeKeeping Systems manufactures systems for documenting well-being checks, cell checks and suicide watches. Our GUARD1 system also provides real-time inmate location and movement, and records provided medical services, medication and more. We also offer

duress devices for officers and staff emergency signaling, and mobile management.

Union Supply Group 2301 E. Pacifica Place Rancho Dominguez, CA 90220 tel: 310-603-8899 contact: L.D. Hay email: ldhay@unionsupplygroup.com website: www.unionsupplygroup.com ...For over 25 years, Union Supply Group has exclusively supplied the correctional industry with commissary goods and services. Union Supply Group guarantees that your entire commissary and direct -to-inmate needs will be satisfied from the best and friendliest staff in the industry.

501 Holiday Dr., Foster Plaza Four Pittsburgh, PA 15220 tel: 888-MED-MGMT (888-633-6468, Opt 1) contact: Wendelyn R. Pekich, MBA, CCHP, Dir of Mktg & Communications email: info@wexfordhealth.com website: www.wexfordhealth.com ...With more than 25 years of industry experience, Wexford Health offers economic, clinically sound programs to manage inmate health care costs while maintaining quality of care. Contact us to learn how Wexford Health’s comprehensive clinical expertise, stateof-the-art technological solutions, and innovative strategies can help improve your facility’s bottom line.

Best Wishes for a Wonderful Holiday Season and a New Year of Health & Happiness!

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Continued from page 18

within our dusted nut collection, including cashews dipped in milk chocolate dusted with sea salt, almonds dipped in dark chocolate dusted with cinnamon and cashews dipped in dark chocolate dusted with cocoa. www.mars.com, 1.800.631.7630

and wristbands. The tags transmit a signal every second to the GUARD1 receiver infrastructure, which computes the location of every individual once per second. www.guard1.com, 1.800.THE.PIPE

Security Toothbrush A security toothbrush provides the clinical effectiveness of the national brands, specially engineered to address the safety requirements of the detention environment. This flexible 4-

Mexican-style Spiced Private Label Foods The Union Supply Group recently launched four private label Pancho’s Cantina items (two beef crumbles, shredded beef and roast beef in gravy) that provide high quality beef products at a value. In addition these products are also Halal certified

inch, 45-tufts brush makes all full handle toothbrushes obsolete in security-conscious settings as it combines the best safety features with unparalleled clinical performance, according to its maker. www.oraline.net, 1.888.296.6730

Dry Mouth Toothpaste USA-made mint toothpaste with Xylitol is designed to address the destructive effects of medication induced dry mouth.

Daily application helps stimulate saliva production, which assists in remineralization and reduced

plaque buildup. This product is said to be ideal for the multiple medication environments and provides a systematic alternative to multi product solutions. www.oraline.net, 1.888.296.6730

Chocolate-dipped Nuts Dove Chocolate-Covered Dusted Nuts feature three variants

to help meet the needs of religious requests. www.unionsupplygroup.com, 1.310.604.4626

Food Transport Cart The Pro Cart Ultra is the ultimate food transport cart that can hold all your hot and cold menu items in the same cart, at the same time. Dual compartments keep food nicely chilled between 32.5°F (0.3°C) to 40°F (4.4°C) and safely hot between 150°F to 165°F (65.5° to 74°C) for electrical units. The cart is available in various hot and cold, as well as passive combinations, to suit every operation. www.cambro.com, 1.800.833.3003

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AD INDEX Page No.

Alkermes/Vivitrol.................8 AUTOCLEAR/Control Screening .......................21 Black Creek Integrated Systems Corp. ................25 Bob Barker .........................55 California Coast University..4 Corizon Health ....................7 Correctional Cable TV .......33 Endur ID Incorporated ......30 Garrett Metal Detectors....22 Guardian RFID ...................51 Imperial Fastener...............31 Institutional Eye Care ........54 Jones-Zylon Co...................39 Keefe Group ......................56 Medi-Dose Company.........41 MHM Correctional Services, Inc., Centurion .................2 MHS Assessments ..............43 NaphCare...........................17 NTOA .................................23 Pellerin Milnor ...................16 Point Blank Industries .........5 Schedule Anywhere / Atlas Business.................14 Sentry Security Fasteners, Inc. ................49 StunCuff Enterprises, Inc...21 STV Architects, Inc...............4 Swintec Corporation .........28 Tidal Wave Telecom...........47 Time Keeping Systems, Inc. ..................19 TriActive America.................6 TrinityServices Group, Inc. 35 Union Supply Group..........37 Western Union...................13 Wexford Health Sources....15 This advertisers index is provided as a service to our readers only. The publisher does not assume liability for errors or omissions.

CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017 53

COMPLETE EYEGLASSES

$14.95

Disposable Thong Flip Flops

SECURE FIT RESTRAINT MITT

Great for Intake, Short-term Stays, Transport, or Emergency Management

Renco’s Secure Fit Restraint Mitts protect officers and staff when working with prisoners, detainees and psychiatric patients. These mitts were conceived and patented by a disabled American Veteran.

RX Eyeglasses On-Site Optometry On-Site Ophthalmology Testing

1000 Facilities Nationwide 44 States - Federal in all 50 States Correctional Vision Care Since 1983

The Secure Fit Restraint Mitt has been developed, manufactured and commercialized by Renco Corporation, a company with 50+ years in safety and security products including hand-protection and body armor.

• Heavyweight 4mm EVA stock with slip resistant grid on outsole • One piece flat design for easy storage and distribution

The patent-pending mitts are produced in the USA from durable, cut-resistant Kevlar and premium natural leather.

800-257-8284 www.rencogloves.com

1-800-334-9880 www.bobbarker.com

Institutional Eye Care LLC website: institutionaleyecare.com email: info@ institutionaleyecare.com

Polar Fleece Blankets Exceptional Warmth at an Economical Price • • • •

100% Lightweight Polyester Hemmed all 4 sides Individually Packaged Meets ASTM D 4151 Flammability requirements

Medi-Dose, Inc. / EPS, Inc. Announces White Paper on Bar Coding in a Healthcare Setting To help healthcare professionals better understand bar coding, Medi-Dose and EPS have released a White Paper on “Bar Codes and Bar Code Scanners for Unit Dose Medication in a Healthcare Setting”, which is available at: CORRECTIONSFORUM.NET

1-800-334-9880 www.bobbarker.com

54 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2017

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