History of Web Chat ď Ź
The first online chat system was called Talkomatic, created by Doug Brown and David R. Woolley in 1973 on the PLATO System at the University of Illinois. It offered several channels, each of which could accommodate up to five people, with messages appearing on all users' screens character-by-character as they were typed. Talkomatic was very popular among PLATO users into the mid-1980s. In 2014 Brown and Woolley released a web-based version
What Is Web Chat? ď Ź
ď Ź
A web chat is a system that allows users to communicate in real time using easily accessible web interfaces. It is a type of internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software. Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver.
Why chat:
live person while in the middle of an online purchase is one of the most important features a Web site can offer.” Live Chat Support is convenient and preferred by customers Live Chat Support is a lower cost alternative to phone support Live Chat Increases Sales by engaging more visitors with help
Web Chat allows you to:
Convert more visitors into customers
Generate valuable leads
Provide amazing personalised service
Benefits of Web Chat
INCREASE SALES
IMPROVE CONVERSION
CUSTOMER LOYALTY
IMPROVE CUSTOMER SERVICE
COMPETITIVE ADVANTAGE
Disadvantages of Web Chat
Not all users will like it
Not all users will know how to use it
Not great on mobile platforms
Chat agent must react in timely fashion
Summary There are different Internet resources to chat in real time with friends and business associates. There are different types of wireless networks, wireless network standards, and wireless devices. When selecting a wireless device, make sure that you understand the features of the network on which that wireless device
References
http://onlivecommunications.com/