Narita Airport Official Guide Planned and Published by NAA / Produced by NPF ☎ +81-476-34-6333 Published April 1, 2013
2013.4 ENGLISH oncierg N A R I TA C
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P. 3
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P.15
Acces
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P. 27
Inquiry
Can be recycled into paper
Narita International Airport Official Website Utilizing 70% post-consumer recycled paper pulp
Useful Services
Refer to the page below
Terminal 1
P4
P7
Terminal 2
P16
P19
Travel Insurance
Terminal 1
P5
P7
Terminal 2
P17
P19
Baggage Delivery Services
Terminal 1
P5
Terminal 2
P17
Internet Services ●Free Wi-Fi Zone
After Passport Control After Passport Control
Wi-Fi Internet service is available at most areas in Narita Airport. There are also Internet terminals available at various locations throughout the terminals.
:Terminal 1 & 2 Departure Lobby Arrival Lobby :Terminal 1 & 2 After Passport Control
●Free Wi-Fi Desk
After Passport Control After Passport Control
After Passport Control
●NTT Group presents :Terminal 2 3F 〈Broadband CAFÉ〉
After Passport Control
Free wireless LAN service area *For more information on Wi-Fi service areas, please refer to the "FREE Wi-Fi" pamphlet located at each Information counter.
●Coin-operated Internet Terminals: various locations ¥100/10 mins.
Free Wheelchair and Baby Stroller Rentals Free wheelchair and baby stroller rentals are available at each Information counter inside the terminals (no reservations necessary). Please return it to the nearest Information counter after use. Wheelchairs and strollers may be used by departing passengers before and arriving passengers after Passport Control. Please contact your airline for use in the boarding gate area.
Contacts
■ General Information
A c cceessss A
*Information counters are marked by
Te rrm Te mi innaal l2 2
:Terminal 1 3F
Te rrm Te mi innaal l1 1
Currency Exchange
f ui lc e Se SUes er v srvices
ice Information about each serv
〈Narita International Airport Information〉
http://www.narita-airport.jp/en/ ☎0476-34-8000 ■ Lost Item Inquiries Terminal 1
Before Passport Control and after Customs Customer Service Center ☎0476-32-2105(daily 6:30-22:30*)
*For inquiries other than the above times, please call 0476-34-8000.
After Passport Control and before Customs Narita Customs Lost & Found ☎0476-32-6049(weekdays 8:30-17:00)
Terminal 2
Before Passport Control and after Customs Customer Service Center ☎0476-34-5220(daily 6:30-22:30*)
*For inquiries other than the above times, please call 0476-34-8000.
After Passport Control and before Customs Narita Customs Lost & Found ☎0476-34-2157(weekdays 8:30-17:00)
2
Terminal 1
4F
7:00-20:00
(Copy 5F 98 LAWSON 6:00-23:00
▶P.13 ☎0120-191-624
Service)★
▶P.14 ☎0476-32-6815
[Fashion] MUJI to GO ★
▶P.13 19 7:00-20:00 Fashion accessories & Travel goods
☎0476-30-3585
graniph
[Travel Goods & Pharmaceuticals] ▶P.8 B1F 1 LEOPLUS ★ 7:30-20:00
☎0476-32-6489
7:00-20:30
☎0120-191-624
20 8:00-20:00 T-shirt specialty shop 27 ITS' DEMO
▶ 6 Fa-So-La DRUGSTORE South Wing Store ★ P.13
4F
Before Passport Control
Williams
94 7:30-L.O.19:00 Pork cutlet & Curry
[Cafes & Light Meals] 13 café IKKYU
5F
1F 20 WeST PArK 7:00-L.O.21:30
CaFE EXPRESS
21 Fresh Juice & Foods 7:00-L.O.21:30
5 EXCELSIOR CAFFÉ 7:00-L.O.19:00
[Western Cuisine] ▶P.9 ROYAL COFFEE SHOP
▶P.13 34 7:00-L.O.20:00 Family dining restaurant
☎0476-33-2901
▶P.13 ☎0476-33-2903
SUBWAY
40 Jewel 4F
▶P.13
7:30-L.O.21:00
7:30-L.O.20:00
☎0476-33-5005 ☎0476-32-8282
5F
91 FUJIYA
▶P.14 ☎0476-32-5951
100 Yomenya Goemon
▶P.14 ☎0476-32-5878
7:00-L.O.20:15 9:00-L.O.20:00
Soup Stock Tokyo
▶P.13 59 8:00-L.O.20:30 Soup specialty restaurant
16 7:30-20:30 Traditional crafts 7:30-20:30
☎0476-33-5777
GINZA LION
76 7:00-L.O.20:30 Beer & Cafe
▶P.14
☎0476-32-5767
[Fast Food] 4F 55 McDonald's 7:00-L.O.19:55
8:30-L.O.20:15
SEIYOKEN 4F 39 7:30-L.O.20:00 Chinese
FUJI-DOLL
☎0476-32-7327
☎0476-30-3521 ▶P.14
5F
▶P.14
☎0476-32-9191
96 ramen kagetsu arashi 8:00-L.O.20:30
▶P.14 ☎0476-33-5920
[Books & Magazines] 35 7:00-L.O.20:00 Tempura & Rice bowl ▶P.9 ☎0476-32-4886 1F 4 BOOK SHOP ☎0476-32-8460 7:30-20:30 ▶P.13 TSUKIJI SUSHI-IWA 37 ▶P.13 ☎0476-32-5797 8:00-L.O.20:00 12 TSUTAYA ▶P.13
38 SHINSHU ORAGASOBA 7:30-L.O.20:00
4F
▶P.13 ☎0476-32-7576
43 KEISEI YUZEN
▶P.13
44 SUSHI YURAKU
▶P.13
7:00-L.O.20:45 Japanese ☎0476-32-5905 7:30-L.O.20:30
56 SOJIBOU
7:30-L.O.20:30
61 Dashichazuke EN 7:30-L.O.20:30
▶P.13
☎0476-33-1796 ▶P.14
☎0476-33-5022
92 JITSUEN TEUCHI UDON KINEYA
3
▶P.13 ☎0476-32-8550
79 CHIBANIPPO BOOK SHOP 7:00-21:00
▶P.14 ☎0476-32-5805
[Convenience Stores & Others] ▶P.13 ▶ B1F 2 LEOPARD(Copy & Fax Services)★ P.8 ☎0476-32-7900
90 9:00-L.O.19:30 Kaiten sushi 9:00-L.O.20:00
BOOK CENTER
☎0476-32-5960
KAISEN MISAKIKO
5F
☎0120-191-624
7:00-21:00
4F 49 AOYAMA 8:00-20:00
▶P.14 ☎0476-32-7877
7:00-21:00
☎0476-32-8659
9 SKY mini
▶P.9 ☎0476-32-8650
7:00-21:30
1F 16 Leo Shop ★ 7:00-21:30
22 FUKUTOMI 10:00-18:00
FOODS SHOP OMORI ★
8:00-20:00 Watches
4F 46 MIKIMOTO 7:30-20:30
29 7:00-20:00 Seafood, dried goods 4F
7:30-20:30 Ornaments
▶P.13 ☎0476-30-3234
GINZA AKEBONO
▶P.13
62 7:30-20:30 Specializing in rice crackers
☎0476-33-5858
Fa-So-La GIFT SHOP South Wing Store ★ ▶P.13
▶P.9 ☎0476-33-2101 ▶P.9 ☎0476-32-8530
▶P.13 ☎0476-32-7145 ▶P.13 ☎0476-32-8685 ▶P.13 ☎0476-32-8685
48 SHISEIDO
▶P.13 ☎0476-32-8685
7:30-20:30
Medical & Dental Facilities Ikeda Dentistry Terminal Clinic
B1F
14:00-final check-in17:30(closed Sat/Sun/Hol.) ☎0476-32-8753
Shadan Kokushukai Airport Clinic ▶P.8
5 9:00-final check-in11:30
13:30-final check-in16:30(closed Sat/Sun/Hol.) ☎0476-32-8877
ATM/Financial/Insurance Services [Banks] Bank of Tokyo-Mitsubishi UFJ
☎0120-191-624 ▶P.13
0120-191-624
▶ 74 Predeparture Gift Order Service P.14
7:00-20:00
☎0120-988-275
7:00-21:00 Travel Kiosk
☎0476-32-5930
▶ 80 ASD KUKOUSENMONDAITEN ★ P.14
COSPA AKIHABARA SATELLITE STATION
Seasonal NRT Store
▶P.13
8:00-20:00 Character goods & Apparel ☎0476-32-4753 *Until June 3
▶P.13 Control Bear POP UP STORE Seasonal Store 8:00-20:00 Character goods ☎080-3259-7544 *Until June 3
88 KUMU
8:30-19:30 Gifts
▶P.13
4F 60 Reg. business hours 9:00-15:00(closed Sat/Sun/Hol.) Currency Exchange 9:00-18:00(daily)
[Currency Exchange] 5 Keiyo Bank 66 7:30-20:30 Japanese tea & traditional folk craft 6 Resona Bank ☎
Fa-So-La ITOEN ★
▶P.8
5 10:00-final check-in12:30
☎0476-32-5999
31 CHIBA TRADE CENTER ★
☎0476-32-8180
47 SEIKO
7:30-20:30
▶P.13
64 7:00-20:00 Local products of Japan
Shops
[Japanese Cuisine] NANOSATO
8:00-20:00
21 TiCTAC
▶P.14 ☎0476-32-8640
1F
▶P.9
Access
TAIYO
5F 97 9:00-L.O.19:00 Snacks & Ice cream ☎0476-32-8543
93 Thai Restaurant Jai Thai 10:00-L.O.20:00
☎0476-33-5613
▶P.13
☎0476-32-8673
▶P.13
[Cosmetics/Jewelry/Watches] ▶P.13 14 cosmétics makanai
☎0476-32-8082
One-Village One-Product Market ▶P.13 25 8:00-19:30 One-Village One-Product campaign
▶P.13
8:00-20:00 Bags & Misc. goods ☎0476-32-6226
▶P.13
Japanese souvenir shop Sakura ★ ▶P.13 24 7:30-20:30 Food, Japanese confectionary, folk crafts
☎0476-32-5965
EBISUTEI
▶P.13
☎0476-32-6458
23 8:00-20:15 Local products of Japan
▶P.13
42 8:00-L.O.20:00 Ramen noodles
54(BEAMS × PORTER)
▶P.13 7:30-20:30 Confectionary ☎0476-32-5583
▶P.13 ☎0476-33-5533
▶P.13
☎0476-33-2955
22 TOKYO SHOKUHIN KAN
[Chinese & Ethnic Cuisine] ▶ 73 TULLY'S COFFEE(5F-North) P.14 36 TANG DYNASTY TO-SHO-MEN
▶P.13 ☎0120-191-624
EXPRESS GLASS
▶P.13
☎0476-32-5980
17 HAKUHINKAN TOY PARK
☎0476-33-0555
7:00-L.O.20:00
▶P.13
☎0476-32-8646
Kyoto Craft Mart
▶P.13 ☎0476-32-8520
33 UNIQLO
B JIRUSHI YOSHIDA
15 7:30-20:30 Japanese tableware
45 RESTAURANT AVION
▶P.13 ☎0476-30-3122
50 8:00-L.O.19:00 Glasses & Sunglasses
▶P.13 ☎0476-32-8686
[Souvenirs & Misc. Goods] SATSUMAYA OKUTANI
▶P.13
7:30-20:30 Handbags
Te r m i n a l 2
58 BAGEL & BAGEL
7:00-L.O.21:00
7:30-20:30
32 LAPAX ★
▶P.13 ☎0120-191-624
7:30-20:00
▶P.13
[Electrical Appliances] 4F 18 AUDIO SPACE ★
☎0476-32-5747
☎0476-32-1050 ▶P.13
Gourmet
☎0476-32-5910
☎0476-32-8687
▶P.13 ☎0476-32-8570
41 7:30-L.O.20:00 Sandwich & Curry
▶P.13
53 STARBUCKS COFFEE
7:30-L.O.20:00 Pasta
4F
67 7:00-21:00 Travel goods & Medical products
☎0476-32-5983
▶P.9 ☎0476-33-2900
10 7:00-L.O.21:00 Sandwiches & Cafe
▶P.14
☎0476-32-8752
▶P.9 ☎0476-30-2151
7:00-L.O.20:30
4F
SKY KITCHEN
95 7:30-L.O.19:30 Rice bowl & Soba
▶P.13
7:30-20:00
Te r m i n a l 1
Restaurants & Cafes
7:00-20:00
KEY POINT ★
▶P.14
☎0476-32-5970
28 DRUG STORE OMORI ★
▶P.13
☎0476-33-5778
Services
Terms and conditions for using credit cards and electronic money may differ from each store/facility. Store hours are subject to change. Liquid substances in carry-on luggage are restricted on international flights. ★ Clear, plastic, zip-top bags for carry-on liquid items available at these stores. Narita International Airport Official Website L.O. = Last Order
2 Fa-So-La NEWS ★
6:30-23:00 *Open on alternating shifts.
▶P.9 27 Chiba Bank 28 Bank of Tokyo-Mitsubishi UFJ
6:30-23:00 *Open on alternating shifts.
▶P.13・14 1 GPA 77 7:30-20:30 / 7:30-20:00 8 Sumitomo Mitsui Banking Corporation ▶P.13 4F 9 Chiba Kogyo Bank
7:00-22:00 *Open on alternating shifts.
71 Bank of Tokyo-Mitsubishi UFJ 72 Mizuho Bank
▶P.14
7:00-22:00 *Open on alternating shifts.
FUKUJUEN 5F 89 8:00-20:00 Japanese tea ☎0476-32-7527 ▶P.14
Biplane
99 8:00-20:00 Museum shop
▶P.14 ☎0476-30-2454
4
▶P.9
8:00-21:00
1 JP BANK
▶P.9 7:00-21:00(weekdays)8:00-21:00(Sat/Sun/Hol.)
1F 1 AEON BANK
1 2 Seven Bank 1 5 CITIBANK
▶P.9 ▶P.9 ▶P.9
▶ 7 Sumitomo Mitsui Banking Corporation P.13 8:00-23:00(Mon-Sat)8:00-21:00(Sun) ▶P.13
9 Shinsei Bank
▶P.13
9 Tokyo Star Bank
▶P.13
23 7:00-last flight / 6:30-last flight 8 JAL ABC (Fukuyama) 23 6:00-last flight 8 QL Liner (KTC/Sagawa) 23 6:30-last flight 4 GPA (Yamato) 78 7:00-last flight 4 JAL ABC (Fukuyama) 4F 78 7:00-last flight 4 QL Liner (KTC/Sagawa) 78 6:30-last flight
▶P.9
▶P.13・14
[Baggage Storage] 1F 30 GPA
▶P.9
6:30-22:00
[Temporary Storage for Bonded Luggage] ▶P.13 9 Chiba Bank ▶ 8:00-21:00(Mon-Sat/Hol.)8:00-19:00(Sun) 1F 30 SEINO CUSTOMS CLEARANCE SERVICE P.9 6:30-last flight ▶P.13 4F Bank of Tokyo-Mitsubishi UFJ 60 7:00-23:00(weekdays)7:00-21:00(Sat/Sun/Hol.) [Coin-operated Lockers] ▶P.14 1F 71 Keiyo Bank Coin-operated Lockers ▶P.9・13・14 71 JP BANK
▶P.14
4F
From ¥300/use/day(max. 8 days)
[Baggage Wrapping] ▶P.14 4F 3 wRapper RAPI
7:00-21:00(weekdays)8:00-21:00(Sat/Sun/Hol.)
71 72 AEON BANK
8:00-20:00
▶P.14 72 7:00-23:00(Mon)6:00-23:00(Tue-Fri) 6:00-22:00(Sat)8:00-21:00(Sun)
[European VAT Refund Service] ▶P.9 15 Global Blue 7:00-21:00
23 Innova Taxfree Group
▶P.9
6:30-last flight
[Credit Card Service Counters] ▶P.8 B1F 3 AMEX 9:00-17:30
4F
Member Service Desk 7(JTB Travel Card/JCB)
▶P.13
7:00-20:00
Tokio Marine & Nichido/ 8 SOMPO JAPAN
▶P.13
9 AIU
▶P.13
7:00-21:00
4F
7:00-21:00
71 Tokio Marine & Nichido
▶P.14
7:00-21:00
Mitsui Sumitomo Insurance/ ▶P.14
72 AIU/ace insurance
5F 86 Hair Salon 9:00-19:00
Kings
[Cellular Phone Rental] ▶ 3 Telecom Square Mobile Center P.8 B1F
▶P.8
8:00-20:00
8 JAL ABC 23 6:00-22:00 8 QL Liner 23 6:30-20:00
▶P.9
10 XCom Global
▶P.9
12 GLOBAL Rent-A-Phone
▶P.9
▶P.9
7:30-21:00
Counter
▶P.9
14 Mobal
▶P.9
14 Air's Counter
▶P.9
15 SKY Cellular
▶P.9
7:00-21:00
▶P.13
7:00-21:00
4 JAL ABC 78 7:00-21:00 4 QL Liner 4F 78 6:30-20:00 7:30-20:30
▶P.13・14 ▶P.13・14 ▶P.13
70 XCom Global
▶P.14
☎0476-33-2121
7:00-21:00
[Lottery Ticket Counter] B1F 3 NPF
▶P.8
9:00-17:30
[Tickets] 1F 12 Ticket pia
▶P.9
10:00-20:00
[Relaxation Facilities] Showers
▶P.9
2F 25 7:00-21:00(final check-in 20:30) ☎0476-33-2190
Massage Chairs
¥200/10 mins.
▶P.13・14
[Reflexology & Body Care] Raffine
▶P.9
2F 31 11:00-20:00(final check-in 19:30) ☎0476-33-8711
[Rental Lounges] 7・26(For groups) 1F
▶P.9・10
7:00-21:00
4F
11・69・75(For groups)
▶P.13・14
82・84・85(For groups)
▶P.14
7:00-21:00 7:00-21:00
5F
82 Group Reception 9:00-18:00
▶P.14 ☎0476-32-2364・2375
Traveler's Lounge Rassurants ▶P.14
82 (For individuals) 8:00-20:00
☎0476-32-2364・2375
[Credit Card Members' Lounges] Business & Travel Support Center ▶P.14 83(T.E.I Lounge) (Copy & Fax Services) 5F
7:00-21:00
83 IASS Executive Lounge 1 7:00-21:00
▶P.9
14 Telecom Square
[Railway/Bus Ticket Counters]
[Portable DVD Player Rental] ▶P.13 4F 12 TSUTAYA
7:30-21:00
1F 14 SoftBank 7:00-21:00
▶P.14
Business & Travel Support Center ▶P.14
7:30-21:00
3 Ubiqi Space
7 SKY Cellular
5
▶P.14 ☎0476-32-9381
8:00-21:00
Post & Baggage Services 8:30-20:00(daily)
☎0476-33-8335
10:00-20:00
7:30-21:00
7:00-21:00
[Postal Service] 4F 52 Post Office Counter
[Barber Shops & Beauty Salons] ▶P.13 4F 63 Nail Quick
70 Ubiqi Space
5F
Railway/Bus Ticket Counters *See P.28 for details.
[Car Rental]*Open times vary depending on company. ▶P.9 12 Toyota/Times 1F
7:00-22:00
15 Nippon/Orix/Nissan
▶P.9
7:00-21:00
[Hotel Reservations] 1F 14 Hotel Reservations 7:30-21:00
▶P.9 ☎0476-33-2240
[Observation Deck ] Observation Deck 5F
▶P.14
6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31) *May be closed due to weather conditions even during opening hours.
[NAA Art Gallery] NAA Art Gallery 5F
▶P.14
10:00-18:00
[FM Studio] Narita Airport Studio“SKY GATE”▶P.14 5F Every Friday 9:00-16:00 bayfm Live
[Silence Room] Silence Room
▶P.14
5F 81 6:00-21:00 *Please contact the nearest information counter before using.
Airline Lounges 1F 24 ANA ARRIVAL LOUNGE (Domestic departure lounge)
▶P.9
After Passport Control Available only to passengers who have completed security inspections prior to departure. Not available for use by those on tours and by those picking up or dropping off passengers.
Restaurants & Cafes
[Cafes & Light Meals] ▶P.14 19 Café Leo5 8:00-L.O.18:45
Business & Travel Support Center ▶P.14 83(T.E.I Lounge) 7:00-21:00 ¥630/30 mins.
[Digital Camera Photos Automatic Printing Machine] ▶P.9 Digital Camera Photos 1F 29 Automatic Printing Machine ▶P.8
3F
▶P.11 ☎0476-33-2102
41 Café Leo
▶P.11 ☎0476-32-8144
43 CAFE & BAR AVION
▶P.11 ☎0476-32-8788
8:00-L.O.20:15
¥100/10 mins.
[ID Photographs] Shin Tokyo Kuko Shashin/ B1F 6 General Photo
▶P.9
11・17・18 1F
[Internet Facilities] 1F Coin-operated Internet Terminals▶P.9・13・14 4F
▶P.9
9:00-20:00
7:00-20:00
Access
8:00-20:30
[Traveler's Insurance] ▶P.13 Tokio Marine & Nichido/ 1 Mitsui Sumitomo Insurance/JI
▶P.9
8:00-20:00
[Dry Cleaning] 1F 3 Dry Cleaning
5F 83(T.E.I Lounge) 7:00-21:00
4F 5F
Facilities & Services [Information] 1F 15 Tourist Information
▶P.13
Te r m i n a l 2
Mizuho Bank
1F
▶P.13
▶P.14
57 KDDI Counter
7:30-21:00
▶P.13・14
Photo Booth
▶P.13
8:00-19:00
▶P.13・14
8:00-23:00
8:00-21:00
4F
5F 87 Passport
26 DoCoMo World Counter Narita 1 7:00-20:30
▶P.9
1F
▶P.13・14
9 Telecom Square 70 7:30-21:00 / 7:30-19:00
▶P.9
Te r m i n a l 1
9 CITIBANK
[Baggage Delivery] 8 GPA (Yamato)
Services
[ATM] 1 Keiyo Bank
8:00-L.O.20:00
61 Snack & Café AVION No.2 Satellite 8:00-L.O.20:00
▶P.12 ☎0476-33-1621
73 Snack & Café AVION No.1 Satellite 8:30-L.O.20:30
▶P.12 ☎0476-32-8525
75 DOUTOR COFFEE SHOP 8:00-L.O.21:00
[Fast Food] 3F 55 McDonald's 8:00-L.O.20:30
▶P.12 ☎0476-30-3088
▶P.12 ☎0476-30-3339
9:00-17:00
6
3F
8:30-L.O.20:30
5 ANA DUTY FREE SHOP 7:30-20:30
▶P.11
☎0476-32-1777
33 Fa-So-La WATCHES 7:30-20:30
▶ 49 My Favorite Japanese Foods TATSU P.12
8:00-L.O.20:30
[Food Court ] 3F 7 Tokyo Food Bar 7:45-L.O.20:30
☎0476-32-1900
Fa-So-La DUTY FREE 7:30-20:30
▶P.11
☎0476-33-2920
3F
7:30-20:30
JAPAN DUTY FREE 77 NORTH 1
▶P.11 ☎0120-191-624
8:00-20:00
8:00-21:30
▶P.12
8:00-20:30
Fa-So-La DRUGSTORE
62 No. 2 Satellite 8:00-20:30
7:30-20:30
▶P.12
24 LOEWE
7:30-20:30
☎0120-191-625
25 BURBERRY 7:30-20:30
26 COACH
☎0120-191-624
7:30-20:30
▶ 21 Fa-So-La TAX FREE No. 5 Satellite P.11 ▶ 35 Fa-So-La TAX FREE FUJIYAMA P.11
☎0120-191-624
7:30-20:30
▶ 40 Fa-So-La TAX & DUTY FREE P.11
☎0120-191-624
8:00-20:30
76 Fa-So-La SOUVENIR KOTOBUKI
▶P.12
☎0120-191-625
8:00-21:30
3F
▶P.11
ITOEN
36 TENSHODO 8:30-19:30
[Fashion] Fa-So-La TAX FREE 3F 8 HARAJUKU 7:30-20:30
▶P.11
CHANEL
▶P.12
▶P.12
☎0120-32-8680 ▶P.12
☎0120-32-8680
ANA DUTY FREE SHOP MEN ▶P.11 82 (MONTBLANC/TUMI/dunhill) 7:30-20:30
☎0120-029-023
ATM/Financial/Insurance Services [Currency Exchange] 2 GPA 3F
15 7:40-20:40 / 8:00-19:00
58 Mizuho Bank
[ATM] Seven Bank 3F
☎0120-191-625
Fa-So-La DUTY FREE 4 South Wing Store
▶P.11
☎0120-191-624
▶P.11 ▶P.12
8:30-20:00
☎0120-191-625
▶ 3 Fa-So-La DUTY FREE Liquor & Tobacco P.11
7:30-20:30
▶P.11 ☎0120-191-625 ▶P.12 ☎0120-191-625
8:00-21:00
▶P.12
▶P.12 ☎0120-32-8680
▶P.11 ☎0120-191-625
8:00-20:30
8:00-21:00
▶P.11 ☎0476-33-5161
Duty Free Shops 3F
▶P.11・12 ☎0120-191-625 ☎0120-32-8680
69 MONTBLANC
50 8:30-20:00 Origami, craftwork, confectionery 8:15-21:00
30 HERMÈS 63 7:30-20:30 8:00-20:30
▶P.11 ☎0120-191-624
71 GATE WAY No. 1 Satellite
☎0120-34-8596
▶P.11 ☎0120-191-625
68 Chloé
☎0476-32-7060
▶P.11
7:30-20:30
☎0120-191-624
Nippon Origami Museum
☎0120-34-8596
☎0120-191-625
▶ 13 Fa-So-La TAX FREE TOY BOX P.11
8:00-20:00
▶P.11
67 8:00-21:00 Cosmetics/Perfume specialty store
☎0120-191-624
▶P.11・12
3F 52 11:00-20:00(final check-in 19:30) ☎0476-33-5660
[Oxygen Bar] 3F 53 Oxygen Lounge JUKO
3F
3F
10 Kids Park 42
▶P.11
47 Children's Playroom
▶P.12
[Internet Facilities] 2F Coin-operated Internet Terminals ▶P.11・12 3F
¥100/10 mins.
3F
Free Wi-Fi Desk
B1F
▶P.11・12
Before Passport Control Shops 1 LEOPLUS 2 LEOPARD
▶P.11
(4F) 38 ANA SUITE LOUNGE
▶P.11
(2F) 38 ANA LOUNGE
▶P.11
45 United Club
▶P.11
United Global First Lounge(4F) 56 THE CLUBHOUSE
▶P.11
57 KAL LOUNGE
▶P.12
60 ( ) 72 DELTA Sky Club 4F
▶P.12
(4F) 72 Air France Lounge
▶P.12
45
▶P.12
Korean Air
After Domestic Check-in
Shops
ANA FESTA Domestic Gate Shop(2F)
3F 81 8:30-11:00 / 14:00-19:30
Central Building To South Wing Departure Lobby
Tabi Room
Medical & Dental Facilities
1
5
▶P.11
☎0476-34-7831
3
ATM/Financial/Insurance Services
To South Wing Arrival Lobby
[Credit Card Service Counters]
STARBUCKS COFFEE
3 AMEX
Facilities & Services
To North Wing Departure Lobby 2
JR EAST Travel Service Center
5 Ikeda Dentistry Terminal Clinic 5 Shadan Kokushukai Airport Clinic
Mini Shop
To North Wing Arrival Lobby
Security Narita SKY Check ACCESS Line and Keisei Main Line 6 JR Line Ticket Gate Ticket Gate
[Cellular Phone Rental]
Telecom Square
3 Mobile Center
To Domestic Check-in To P-1 Parking Counters (1F)
3 Ubiqi Space [Lottery Ticket Counter]
3 NPF
29 7:00-22:00 66 *Single withdrawal is limited to ¥30,000 as
(4F) 20 ANA LOUNGE
Railways(JR & Keisei)
Narita Airport Station
Before Passport Control
[ID Photographs] ▶P.11・12
▶P.11
Virgin Atlantic Airways
▶P.12
☎0476-32-8067
11:00-18:00
(4F) 20 ANA SUITE LOUNGE
Access
8:00-20:00
☎0120-34-8596
65 Salvatore Ferragamo
☎0120-191-624
12 Fa-So-La FUJI-DOLL
▶P.11
28 Cartier
7:30-20:30
☎0476-32-4734
[Reflexology & Body Care] ▶P.12 Raffine
☎0120-34-8596
▶P.11・12 ☎0120-029-023 ☎0120-191-625
32 TIFFANY & CO.
[Souvenirs & Misc. Goods] ▶ 9 Fa-So-La TAX FREE KAGURA P.11
3F 48 7:00-21:00 Dayrooms : until 20:00 Showers : until 20:30 2F Massage Chairs 3F ¥200/10 mins.
▶P.12
facilities are not childcare centers. Children [Children's Facilities]*These must be accompanied by an adult at all times.
27 BVLGARI 64 7:30-20:30 8:00-20:30
7:30-20:30
☎0120-191-624
7:30-20:30
▶P.12 ☎0120-32-8680
31 Salvatore Ferragamo
▶ 80 Fa-So-La TAX FREE ASAKUSA P.12
8:00-20:30
☎0120-32-8680
Airline Lounges
Te r m i n a l 2
☎0120-191-624
8:00-20:00
▶P.12
▶P.11 Fashion & Luxury 23 (SWAROVSKI/LACOSTE/FURLA/Folli Follie)
[Electrical Appliances/Foods/Folk Craft ] ▶ 1 Fa-So-La TAX FREE AKIHABARA P.11 7:30-20:30
☎0120-191-625
Brand Boutiques
☎0120-191-624
8:00-20:00
▶P.11
78 JAPAN DUTY FREE NORTH 2
☎0476-32-9711
[Travel Goods & Pharmaceuticals] ▶P.11 Fa-So-La DRUGSTORE 11 No. 5 Satellite
7:30-20:30
☎0120-191-624
Facilities & Services [Relaxation Facilities] Dayrooms & Showers
Te r m i n a l 1
51 KAIZOSHA Bookstore
Fa-So-La 3F 14 8:00-20:00
8:00-20:30
FREE ▶P.11
Fa-So-La DUTY FREE
8:30-20:00
3F
▶P.11
☎0120-191-625
40 Fa-So-La TAX & DUTY 44 No. 3 Satellite
[Books & Magazines] 18 Fa-So-La BOOKS
3F
▶P.11 ☎0120-191-625
34 Cosmetics & Perfumery
Shops
3F
▶P.11 ☎0120-029-023
Services
[Japanese Cuisine] 37 Sushi Kyotatsu
Shin Tokyo Kuko Shashin/
6 General Photo
its After Passport Control.
[Traveler's Insurance] 22・46・59・74 3F
▶P.11・12
Automatic Policy Sales Terminal
Information Counter Police
Restroom Multi-function Restroom (Ostomates' Toilet)
Elevator Escalator Railway Ticket Sales
AED International Departure Domestic Departure
7:30-21:00
7
8
Terminal
1
1 2F 1F
1F
2F 1F
2F
B1F
1F
Before Customs
Central Building
Before Passport Control
NEW Animal and Plant Health Inspection
2
Restaurants & Cafes
3
North Wing
4 30 29
Baggage Claim Customs Inspection
28
16 Central Exit C1 17 Terminal Connecting Bus Gate 6
South Exit S1
13
North Exit N1
North Exit N2
NEW
20 21
6
Before Passport Control
From 22 To B1F P-5 Parking
23 23
To Domestic Security Check(3F)
Domestic Check-in Counter
Departure Bus Gate 28A–G Connecting Bus Departure Gate for Terminal 2 28
Passengers connecting to domestic flights, please proceed to the domestic departure gate on the 2F after completing check-in procedure and security checks on the 3F.
From 3F From 3F
Central Building
Quarantine
Quarantine 25
Immigration
NEW
31
From P-1 Parking
North Wing
After Passport Control Information Counter Intercom Police Restroom Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom Nursery Elevator Escalator Smoking Area Mailbox Coin-operated Internet Terminals Coin-operated Lockers Meeting Point AED International Departure Domestic Departure
Immigration
International Arrival
1 Keiyo Bank/JP BANK/AEON BANK [Dry Cleaning] 3 Dry Cleaning 1・2 Seven Bank [Railway/Bus Ticket Counters] 1・5 CITIBANK [European VAT Refund Service] 11・17・18 Railway/Bus Ticket Counters 15 Global Blue [Car Rental] 23 Innova Taxfree Group 12 Toyota/Times Post & Baggage Services [Baggage Delivery] 15 Nippon/Orix/Nissan [Hotel Reservations] 8・23 GPA 14 Hotel Reservations 8・23 JAL ABC Airline Lounges 8・23 QL Liner [Baggage Storage]
24
30 GPA
ANA ARRIVAL LOUNGE
(Domestic departure lounge)
[Temporary Storage for Bonded Luggage]
SEINO CUSTOMS
30 CLEARANCE SERVICE
Access
2F
South Wing
12 Ticket pia [Rental Lounges] Keiyo Bank Resona Bank 7・26 Rental Lounges(For groups) [Digital Camera Photos Automatic Printing Machine] Chiba Bank Bank of Tokyo-Mitsubishi UFJ Digital Camera Photos 29 Automatic Printing Machine [ATM]
8
P-1 Parking
[Tickets]
5 6 27 28
9
North Exit N3
South Exit S3
ATM/Financial/Insurance Services
Te r m i n a l 2
From B1F
10
15 Tourist Information [Cellular Phone Rental] 13 café IKKYU 8・23 JAL ABC/QL Liner 20 WeST PArK CaFE EXPRESS 10 XCom Global 21 Fresh Juice & Foods 12 GLOBAL Rent-A-Phone Shops 4 BOOK SHOP SoftBank Counter/ 14 Telecom Square/Mobal/ 9 SKY mini Air's Counter 16 Leo Shop 15 SKY Cellular 22 FUKUTOMI [Currency Exchange]
Animal and Plant Health Inspection 7
To Central Building 2F
24
Baggage Claim Customs Inspection
11
South Exit S2
26
To 3F
5 12
Road Traffic Information
18
27
Animal and Plant Health Inspection
14
15
Facilities & Services [Information]
Te r m i n a l 1
South Wing
Animal and Plant Health Inspection
1
Services
International Arrival Lobby Immigration
Restaurants & Shops/Observation Deck International Departure Lobby/Restaurants & Shops Duty Free & Shopping Area Immigration/Domestic Departure Area International Arrival Lobby/ Domestic Check-in Counter B1F Railways(JR & Keisei) 5F 4F 3F 2F 1F
5F 4F 3F
2F Before Passport Control
Facilities & Services [Relaxation Facilities]
25 Showers [Reflexology & Body Care]
31 Raffine
Customer Service Center Quarantine
Quarantine
Before Passport Control Before Customs
9
10
Terminal
1
42
43
42
44 45
41
No.4 Satellite
To No.5 Sat
52
20 4F
53
51
55 56
2F
1F
Domestic-International Transfer Facilities (Security Check/ Immigration)
81
57
Domestic Services Area
After Passport Control Restaurants & Cafes Tokyo Food Bar Café Leo5 Sushi Kyotatsu Café Leo CAFE & BAR AVION My Favorite Japanese Foods TATSU McDonald's Snack & Café AVION No.2 Satellite Snack & Café AVION No.1 Satellite DOUTOR COFFEE SHOP
Shops 1 Fa-So-La TAX FREE AKIHABARA 8 Fa-So-La TAX FREE HARAJUKU 9 Fa-So-La TAX FREE KAGURA
58 36 40 50 51
TENSHODO Fa-So-La TAX & DUTY FREE Nippon Origami Museum KAIZOSHA Bookstore Fa-So-La DRUGSTORE No.2 Satellite
11
Fa-So-La DRUGSTORE No.5 Satellite
62
12 13 14 18
Fa-So-La FUJI-DOLL Fa-So-La TAX FREE TOY BOX Fa-So-La ITOEN Fa-So-La BOOKS
71 GATE WAY No.1 Satellite 76 Fa-So-La SOUVENIR KOTOBUKI 80 Fa-So-La TAX FREE ASAKUSA
21
Fa-So-La TAX FREE No.5 Satellite
35 Fa-So-La TAX FREE FUJIYAMA
Duty Free Shops 3
Fa-So-La DUTY FREE Liquor & Tobacco
22
58 80
Security Checkpoint for Connecting Passengers
78
21
63 64 65 66
NEW
Immigration 67 Customs Counter 68 69
RENOVATED
Before Passport Control
NEW
4
Fa-So-La DUTY FREE South Wing Store
5 ANA DUTY FREE SHOP 33 Fa-So-La WATCHES Fa-So-La DUTY FREE Cosmetics & Perfumery
16 75 74
Escalator Smoking Area Reclining Seats Massage Chairs Coin-operated Internet Terminals Free Wi-Fi Desk
67 CHANEL 68 Chloé 69 MONTBLANC 82
ANA DUTY FREE SHOP MEN (MONTBLANC/TUMI/dunhill)
ATM/Financial/Insurance Services
40 Fa-So-La TAX & DUTY FREE [Currency Exchange] 2・15 GPA Fa-So-La DUTY FREE 44 No.3 Satellite 58 Mizuho Bank 77 JAPAN DUTY FREE NORTH 1 [ATM] 78 JAPAN DUTY FREE NORTH 2 29・66 Seven Bank
Brand Boutiques 23 24 25 26 27・64 28 30・63 31・65 32
Fashion & Luxury (SWAROVSKI/LACOSTE/FURLA/Folli Follie) LOEWE BURBERRY COACH BVLGARI Cartier HERMÈS Salvatore Ferragamo TIFFANY & CO.
72 4F
17
18 71
11A 11B (2F)
Domestic Services Area Information Counter Restroom Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom Nursery Elevator
North Wing
77 76
From 1F
34
Domestic Departure Gate
55
[Traveler's Insurance]
22・46・59・74 Automatic Policy Sales Terminal
Facilities & Services [Relaxation Facilities]
73
15 11
12
14
No.1 Satellite Transfer Counter AED International Departure Domestic Departure Domestic Arrival
[Children's Facilities]
10・42 Kids Park 47 Children's Playroom
Access
No.5 Satellite
7 19 37 41 43 49 55 61 73 75
From 1F Domestic Security Check
18
To No.4 Sat
After Passport Control
33 32 3 South Wing 31 30 29 Immigration Customs Counter 28 27 26 4 25 5 24 23 To 4F 82 7 8 9 22 10
11 21 12 13 14 15
19
54
11
48 49 50 51
2F
61 62
57 59
52 53
Te r m i n a l 2
Shuttle Bus Gate for Terminal 2 59
47
46
32
1 34 2
Departure Bus Stop Gate 59A−B
23
Te r m i n a l 1
34
No.3 Satellite
56
3F・4F
47
1F
No.2 Satellite
24
26
36
38
25 60 4F
Central Building
45
37 36 35
38 2F・4F
46
27 Terminal 2 Bus Gate 28A−G (To 2F)
43 44
40
2F
2F 1F B1F
Shuttle Bus Departure Gate for
31
33
35
37
41
3F
3F
Services
3F
Duty Free & Shopping Area
Restaurants & Shops/Observation Deck International Departure Lobby/Restaurants & Shops Duty Free & Shopping Area Immigration/Domestic Departure Area International Arrival Lobby/ Domestic Check-in Counter B1F Railways(JR & Keisei) 5F 4F 3F 2F 1F
5F 4F
Airline Lounges 20 20 38 38 45
ANA SUITE LOUNGE ANA LOUNGE ANA SUITE LOUNGE ANA LOUNGE United Club United Global
45 First Lounge
THE CLUBHOUSE
56 (Virgin Atlantic Airways) 57 KAL LOUNGE(Korean Air) 60・72 DELTA Sky Club 72 Air France Lounge
48 Dayrooms & Showers [Reflexology & Body Care]
52 Raffine [Oxygen Bar]
53 Oxygen Lounge JUKO
After Domestic Check-in Shops 81 ANA FESTA Domestic Gate Shop
12
Terminal
1
4 5F 4F
34 35
39 38 37
36
To 5F 33
To 5F
12
10
NEW
64
23 24
25 56
63
Z
61
22 21 20
60
ck te
r
yC he
un
in
k-i
cC
Ch
he
ec
ck-
nC o
rit cu Se
ati tom Au
Restaurants & Cafes EXCELSIOR CAFFÉ SUBWAY ROYAL COFFEE SHOP NANOSATO TANG DYNASTY TO-SHO-MEN TSUKIJI SUSHI-IWA SHINSHU ORAGASOBA SEIYOKEN Jewel Gourmet EBISUTEI KEISEI YUZEN SUSHI YURAKU RESTAURANT AVION STARBUCKS COFFEE
72
74 75 76 77
F
80 79
78
Shops 2 6 12 14 15 16 17 18 19 20 21 22 23 24 25 27 28 29 31
LAPAX UNIQLO MIKIMOTO SEIKO SHISEIDO AOYAMA BOOK CENTER EXPRESS GLASS
B JIRUSHI YOSHIDA 54 (BEAMS X PORTER) Fa-So-La NEWS Fa-So-La DRUGSTORE South Wing Store 62 GINZA AKEBONO TSUTAYA 64 Fa-So-La GIFT SHOP South Wing Store cosmétics makanai 66 Fa-So-La ITOEN SATSUMAYA OKUTANI 67 KEY POINT Kyoto Craft Mart 74 Predeparture Gift Order Service HAKUHINKAN TOY PARK 79 CHIBANIPPO BOOK SHOP AUDIO SPACE 80 ASD KUKOUSENMONDAITEN MUJI to GO Seasonal COSPA AKIHABARA Store NRT SATELLITE STATION graniph Seasonal TiCTAC Store Control Bear POP UP STORE TOKYO SHOKUHIN KAN ATM/Financial/Insurance Services [Banks] FUJI-DOLL Japanese souvenir shop Sakura 60 Bank of Tokyo-Mitsubishi UFJ One-Village One-Product Market [Currency Exchange] ITS' DEMO 1・77 GPA DRUG STORE OMORI 8 Sumitomo Mitsui Banking Corporation FOODS SHOP OMORI 9 Chiba Kogyo Bank CHIBA TRADE CENTER 71 Bank of Tokyo-Mitsubishi UFJ
72 Mizuho Bank [ATM]
Facilities & Services [Barber Shops & Beauty Salons]
7 Sumitomo Mitsui Banking Corporation CITIBANK/Shinsei Bank/
9 Tokyo Star Bank/Chiba Bank
Before Passport Control
Information Counter Intercom Police Restroom Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom Nursery Elevator Escalator
G
Glass Tower
32 33 46 47 48 49 50
weather conditions even during opening hours.
Central Building
63 Nail Quick [Cellular Phone Rental]
Smoking Area Mailbox Massage Chairs Coin-operated Internet Terminals Coin-operated Lockers Meeting Point AED International Departure
96 ramen kagetsu arashi 97 TAIYO 100 Yomenya Goemon
Shops
4・78 7 9・70 26 57 70
JAL ABC/QL Liner 88 KUMU SKY Cellular 60 Bank of Tokyo-Mitsubishi UFJ 89 FUKUJUEN Telecom Square 71 Keiyo Bank/JP BANK/AEON BANK 98 LAWSON DoCoMo World Counter Narita 1 72 Mizuho Bank/AEON BANK 99 Biplane [Credit Card Service Counters] KDDI Counter Facilities & Services Ubiqi Space/XCom Global [Barber Shops & Beauty Salons] 7 Member Service Desk(JTB Travel Card/JCB) [Traveler's Insurance] [Portable DVD Player Rental] 86 Hair Salon Kings [Rental Lounges] 12 TSUTAYA Tokio Marine & Nichido/ 1 Mitsui Sumitomo Insurance/JI [Rental Lounges] 82・84・85 Rental Lounges(For groups) 8 Tokio Marine & Nichido/SOMPO JAPAN 11・69・75 Rental Lounges(For groups) 9 AIU Reception Desk/Traveler's Lounge 82 Rassurants (For individuals) 71 Tokio Marine & Nichido
5F
Mitsui Sumitomo Insurance/
72 AIU/ace insurance
Post & Baggage Services [Postal Service]
52 Post Office Counter [Baggage Delivery]
4・78 GPA 4・78 JAL ABC 4・78 QL Liner [Baggage Wrapping]
3 wRapper RAPI
Before Passport Control Restaurants & Cafes 90 91 92 93 94 95
KAISEN MISAKIKO FUJIYA JITSUEN TEUCHI UDON KINEYA Thai Restaurant Jai Thai Williams SKY KITCHEN
Access
Before Passport Control
McDonald's SOJIBOU BAGEL & BAGEL Soup Stock Tokyo Dashichazuke EN TULLY'S COFFEE GINZA LION
NAA Art Gallery 10:00-18:00
Te r m i n a l 2
4F
73 5F
k
South Exit S4
er
K
81
NEW 55 56 58 59 61 73 76
82
*May be closed due to
c he yC
2
84
83
nt
I
From 4F
rit
North Exit N4
E
From 3F
J
99 From 4F
94 95 97 96 98
cu D
North Exit N3
South Exit S2
South Exit S3
From 4F
North Wing
Se
North Exit N1
Before Passport Control
1
4
*Until June 3
ou nC
H
Control Bear NEW POP UP STORE
C
North Exit N2
G
6
B
<Seasonal Store>
Ticket Counter 3
93
NEW
71
A
k-i
F
92
6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31)
From 4F
ec
E
8
13
South Exit S1
D
100
91
85
5F
Ch
7
5F
88 89
NEW
69 70
66
Central Exit C1 Curbside Check-in
C
50
Cosmos Plaza
B
86
67
19
55
90 87
From 4F
52
A
South Wing
18
54 57 58 To 5F 53 59
62
9
46 47 48 To 5F 49
17
Observation Deck*
FM Studio Narita Airport Studio "SKY GATE"
44
14 15 16
31 32
28 29 27 26
45
Te r m i n a l 1
11
*Until June 3
5 10 34 35 36 37 38 39 40 41 42 43 44 45 53
5F
43
To 5F
<Seasonal Store>
COSPA AKIHABARA NRT SATELLITE STATION
40 41 42
3F 2F 1F B1F
5F
Central Building
Mail can only be posted before Passport Control. There are no mailboxes beyond Passport Control. Postcards can be sent at the Information counter.
5
4F
Services
International Departure Lobby Restaurants & Shops
Restaurants & Shops/Observation Deck International Departure Lobby/Restaurants & Shops Duty Free & Shopping Area Immigration/Domestic Departure Area International Arrival Lobby/ Domestic Check-in Counter B1F Railways(JR & Keisei) 5F 4F 3F 2F 1F
5F 4F
[Credit Card Members' Lounges]
Business & Travel Support Center
83 (T.E.I Lounge)
83 IASS Executive Lounge 1 [Internet Facilities & Cellular Phone Rental]
Business & Travel Support Center
83 (T.E.I Lounge)
[ID Photographs]
87 Passport Photo Booth [Silence Room]
81 Silence Room
14
Terminal 2
1F
54 ruinas el dia
7:30-21:00 Accessories
▶P.21
earth music&ecology
4 7:00-22:00 Imported foods & Misc. goods *Reopens mid-April
SAKURA ★
☎0476-34-6208
3 7:00-20:00 Japanese souvenirs
▶P.23
55 airport store 4F
☎0476-32-8082
3F
11 Predeparture Gift Order Service 7:00-21:00
LA TOQUE
Before Passport Control
1F
▶P.21 ☎0476-34-6202
MEIJI PARLOR
THE AIRPORT STORE 57 UNITED ARROWS LTD.
☎0120-929-122
14 7:00-L.O.20:45 Coffee shop
☎0476-34-6161
2F 24 CAFÉ de CRIÉ 7:00-L.O.20:30
▶P.21 ☎0476-34-6565
7:30-21:00 Seafood
39 8:00-L.O.20:15 Ramen noodles 40 SHAHODEN 7:30-L.O.20:15
7:30-21:00 Souvenirs
7:00-L.O.20:30
61 Café CROISSANT 7:30-L.O.20:15
[Fast Food] 38 McDonald's 6:30-L.O.21:00
4F
▶P.26 ☎0476-34-8640 ▶P.26
KYOKOMONO IWAI
13 7:30-21:00 Japanese decorations 14 OMIYAGE KEISEI
▶P.26 ☎0476-30-1567
TAKOBON
62 8:30-L.O.20:30 Takoyaki & Beer
7:30-21:00 Bento & Sushi ☎0476-34-6170 9:00-L.O.20:30
☎0476-34-8070
▶P.26 ☎0476-34-8811
7:00-L.O.20:30
7:00-21:00
☎0476-34-6385
Chiba marche
▶P.25
30 Sushi Misakimaru
5:00-20:30
2F 26 HOT HEART ★ 6:30-20:00
▶P.25
7:30-L.O.20:30 Tempura ☎0476-34-6133
Obon de Gohan
☎0476-34-6169
42 7:30-L.O.20:30 Cafe & Light meals
▶P.26
☎0476-34-6096
[Western Cuisine] 2F 23 LA THEIERE
4F
Cayhane Kaya
☎0476-34-6787
45 BLUE SKY Souvenir Plaza 7:30-21:00 Souvenirs
8:00-L.O.20:30
▶P.21 ☎0476-34-6200
4F 41 LA VISTA 7:30-L.O.20:30
▶P.26 ☎0476-34-6194
4F
▶P.21 22 Reg. business hours: 9:00-15:00(closed Sat/Sun/Hol.)
2F
Currency Exchange: 9:00-18:00(daily)
▶P.21 Chiba Bank 28 Reg. business hours: 9:00-15:00(closed Sat/Sun/Hol.)
Currency Exchange: 9:00-18:00(daily)
Juchheim
52 7:30-21:00 Homemade sweets
NARITA KADAN ★
53 7:30-21:00 Florist & Gifts
▶P.26
☎0476-34-6377
1F
▶P.26 ☎0476-34-8587
▶P.23 ☎0120-191-625
51 Drug NAAS ★
5 spectre JINS
▶P.25
☎0476-34-6222 ☎0476-34-6033
7:30-21:00 Sunglasses
☎0476-34-6063
Kutsushitaya
6 7:30-21:00 Socks & Leg wear
▶P.25
☎0476-34-6087
4F
San-ai Swimwear Paradise
8:00-20:00
49 Brooks Brothers
1 Resona Bank 19 Bank of Tokyo-Mitsubishi UFJ
▶P.23
4 Keiyo Bank 6 Chiba Bank
▶P.24
▶P.23
6:45-20:30
[ATM]
Bank
▶P.20
Chiba Bank
▶P.21
B1F 6 Seven
1 8:00-21:00(weekdays/Sat/Hol.)
☎0476-34-6010
▶P.26 ☎0476-34-6613
▶P.21
7:00-22:00 *Open on alternating shifts.
▶P.25
▶P.25 ☎0476-33-0411
2 Bank of Tokyo-Mitsubishi UFJ 3 Mizuho Bank
12 GPA
23 8:00-20:00 Swimwear & Swimming accessories 29 MINIPLA ★
▶P.21
6:30-23:00 *Open on alternating shifts.
7:00-22:00 *Open on alternating shifts.
3F
☎0476-32-9035
▶P.26
1 Chiba Kogyo Bank 20 Sumitomo Mitsui Banking Corporation
6:30-23:00 *Open on alternating shifts.
[Fashion & Misc. Goods] 3F 14 UNIQLO 7:00-20:30
▶P.20
7:20-20:20
☎0476-34-6227
▶P.25
☎0476-34-8612
ATM/Financial/Insurance Services
[Currency Exchange] ▶P.26 B1F 1 GPA
LAPAX ★ 4 7:30-21:00 Bags & Suitcases
▶P.26 KITAMURA CAMERA ★ 36 7:00-20:30 Cameras & Photographs
11:30-final check-in 17:00(Sat/Sun/Hol.) ☎0476-34-6635
48 7:30-21:00 Specializing in rice crackers
8:00-20:00
15
▶P.26 ☎0476-34-6205
GINZA AKEBONO
▶P.21 ☎0476-34-6331
☎0476-34-8855
▶P.20 KS Dentistry Narita International Airport Clinic
☎0476-34-8675
☎0476-34-6011
▶P.25
Eye Clinic Hours: Thursday(excluding holidays) ☎0476-34-6119
10 11:30-final check-in 20:00
▶P.26 Wagokorosouka 47 7:30-21:00 Japanese & Western confectionary
▶P.21
[Electrical Appliances] 31 AUDIO PLAZA ★
B1F
[Banks] ▶P.26 Bank of Tokyo-Mitsubishi UFJ
▶P.23 AILE PLAZA ★ 20 7:00-21:00 Travel goods & Medical products
7:30-21:00
▶P.20 Nippon Medical School Narita International Airport Clinic
4 9:00-17:00(daily)
☎0476-34-8668
44 7:30-21:00 Japanese goods
▶P.21
☎0476-34-8645
7:30-21:00
Medical Facilities
▶ 16 YOKOYAMA Modern & Antique P.25 ▶P.25
▶P.26 ☎0476-34-8861
☎0476-34-8525
11:30-20:00(Sat/Sun/Hol.) ☎0476-34-6088 Chiba special products
18 MAKIBA ★
3F
7:30-21:00
▶P.25
BeeBox
☎0476-34-6015
10 11:00-19:00(weekdays)
☎0476-34-8630
32 7:30-21:00 Toys & Character goods
[Convenience Stores & Others] ▶ B1F 3 LEO TWO(Copy & Fax Services)★ P.20
1F
35 TIME GALLERY
7:30-21:00 Arts & Crafts ☎0476-34-8598
▶P.25
27 TENTEI
7:30-L.O.20:25
7:30-21:00 Souvenirs
4F
▶P.26 ☎0476-34-8608
[Travel Goods & Pharmaceuticals] 22 7:00-L.O.20:30 Udon & Soba noodles DRUG STORE LIVRE KEISEI ★ ▶P.20 ☎0476-34-6130 B1F 8 7:00-20:30 Travel goods & Medical products ▶ ☎0476-30-1078 P.25 24 TONKATSU INABA WAKO ☎0476-34-6135 8:00-L.O.20:30 ▶P.21 2F 25 DRUG BOX ★ ▶P.25 ☎0476-34-6777 7:00-20:00 4F 25 SUSHIDEN ☎0476-34-6180 9:00-L.O.21:00 ▶P.24 JUPITER ★ 5 7:00-21:00 Travel goods & Medical products ▶P.25 26 SOJIBOU
SANBEI
15 Chiba Boukyo ★
▶P.26
☎0476-34-8632
Access
▶ 21 Sushi-go-round GANSOZUSHI P.25
Bookstore
7:30-20:30
☎0476-34-6223
[Japanese Cuisine] ▶ 11 KYOTARU(take-out only) P.25
7:30-21:00
▶P.25 ☎0476-34-6881
50 NEWS STAND TACK
▶P.26
4F 34 8:00-20:00 Pearls & Jewelry
▶P.25
▶P.25
☎0476-34-8605
TASAKI
☎0476-34-8860
7:00-21:00
☎0476-34-6153
7:30-21:00
▶P.25 ☎0476-34-7826
☎0476-34-8515
☎0476-34-6230
Shops
4F 46 KAIZOSHA 7:00-21:00
▶P.25
TOKYO SHOKUHIN KAN ▶P.25 9 7:30-21:00 Japanese & Western confectionary
▶P.26
☎0476-32-0777
Te r m i n a l 2
37 UCC Café Plaza
▶P.25 ☎0476-34-8582
8 ANA FESTA Lobby gift shop
▶P.26
[Books & Magazines] ▶P.23 3F 2 STARBUCKS COFFEE 17 SANSEIDO BOOKSTORE ☎0476-34-6358 7:00-L.O.21:30 4F
8:00-20:00
▶P.26
▶P.25 [Cosmetics/Jewelry/Watches] ☎0476-34-6371 ▶P.25 33 THE GINZA
7 FUKUJUEN
☎0476-34-6136
4F
▶P.25 ☎0476-34-8457
7:30-21:00 Japanese tea ☎0476-34-8626
[Chinese Cuisine] Menya Kookai
▶P.21
▶P.25・26
▶P.26 MUJI to GO ★ 56 7:30-21:00 Fashion accessories & Travel goods
Te r m i n a l 1
5:00-L.O.22:00
▶P.20 ☎0476-34-6867
3 SEA GOURMET
☎0476-34-6190
6:45-L.O.21:15
[Cafes & Light Meals] B1F 9 DOUTOR COFFEE SHOP 6 LIVE COFFEE
7:30-21:00 Souvenirs
☎0476-34-6193
63 CAFE & DINING N's COURT
Restaurants & Cafes 7:15-L.O.21:00
2 TSUBASA
▶P.26
43 7:30-L.O.20:00 Curry & Omelette rice 4F
▶P.26
7:30-21:00 Ladies fashion & Accessories ☎0476-34-6178 ☎0476-33-1071
▶P.23
1 OKASHI GREENPORT 7:30-21:00
▶P.26 ☎0476-34-6126
Services
Terms and conditions for using credit cards and electronic money may differ from each store/facility. Store hours are subject to change. Liquid substances in carry-on luggage are restricted on international flights. ★ Clear, plastic, zip-top bags for carry-on liquid items available at these stores. Narita International Airport Official Website L.O. = Last Order
[Souvenirs] BLUE SKY Arrival Lobby South
8:00-19:00(Sun)
1F
JP BANK
1 7:00-21:00(weekdays)
▶P.21
8:00-21:00(Sat/Sun/Hol.)
2 CITIBANK
▶P.21
16
2F
7:00-21:00 Sat/Sun/Hol.
Chiba Bank
▶P.21
28 8:00-21:00(Mon-Sat/Hol.)
7:00-22:00
20 GPA
▶P.21
6:30-22:00
8:00-19:00(Sun)
1 Keiyo Bank
▶P.23
1 Seven Bank 4
▶P.23・24
8:00-21:00
1 Tokyo Star Bank
▶P.23
8:00-23:00
Mizuho Bank
3F
1F
▶P.22
7:00-23:00(Mon) 1 6:00-23:00(Tue-Fri) 6:00-22:00(Sat) 8:00-21:00(Sun)
▶P.23
3F 17 NPF 7:00-22:00
▶P.23
[Temporary Storage for Bonded Luggage] ▶ 1F 17 SEINO CUSTOMS CLEARANCE SERVICE P.21 6:30-last flight
[Coin-operated Lockers] Coin-operated Lockers 3F
8:00-21:00(Sun)
4 7:00-21:00(weekdays)
[European VAT Refund Service] ▶P.22 5 Innova Taxfree Group 6:30-last flight
7 Global Blue 7:00-21:00
Membership Card Desk
85(JAL card)
3F
▶P.23
13 AIU
▶P.23
7:00-20:30
(KTC/Sagawa) 5 QL Liner
▶P.22 ▶P.22 ▶P.21
6:30-last flight
(Fukuyama) 8 JAL ABC
▶P.24
7:00-last flight
3F
(Yamato) 18 GPA 7:00-last flight
(KTC/Sagawa) 18 QL Liner 6:30-last flight
▶P.20
5 JAL ABC
▶P.22
5 QL Liner
▶P.22 ▶P.21
11 SKY Cellular
▶P.21
19 Telecom Square
▶P.21
7 DoCoMo World Counter Narita 2
▶P.23
8 JAL ABC
▶P.24
7:00-20:30 7:00-21:00
6:30-last flight
(Yamato) 15 GPA
5 Mobile Center Narita 2
7:30-21:00
6:00-last flight
1F
▶P.20
6:30-21:00
7:00-21:00
▶P.23
▶P.23
3F
12 Telecom Square
▶P.23
15 KDDI Counter
▶P.23
18 QL Liner
▶P.23
7:30-21:00 7:00-20:00 7:00-21:00
[Lottery Ticket Counter] 3F 12 NPF
10:00-20:00
4F
7:00-21:00
58 T.E.I Lounge(Copy & Fax Services)
▶P.26
3F
8:00-21:00
4F
▶P.23
▶P.24 ☎0476-34-6217
74 TULLY'S COFFEE
▶P.24 ☎0476-34-6659
7:30-21:30
[Japanese/Western/Chinese Cuisine] ▶P.23 ASIAN CAFE Bowl Bowl 51 7:30-L.O.20:30 Cafeteria
☎0476-34-6610
P.23 3F 62 BLUE SKY Cafeteria ☎0476-34-6215 8:00-L.O.20:30 ▶
BLUE SKY MISO KITCHEN
▶P.24
☎0476-34-6645
▶P.21・26
▶P.23
7:00-22:00
Shops [Books & Magazines] ▶ 70 SANSEIDO BOOKSTORE Satellite P.24 3F
7:30-21:00
☎0476-34-6883
74 KAIZOSHA Bookstore
▶P.24
☎0476-34-8111 7:30-21:30 [Pet Hotel/Grooming/Animal Hospital] Pet Inn ROYAL Narita Airport ▶P.20 [Travel Goods & Pharmaceuticals] B1F 11(Multi-level Parking Garage) ▶P.24 22 NAAS Traveler's Shop Telephone inquiry hours 6:00-23:00 ☎0476-34-6800
[Railway/Bus Ticket Counters] 8 Railway/Bus Ticket Counters ▶P.21 1F
12 6:30-23:00 *See P28 for details.
[Car Rental]*Open times vary depending on company. ▶P.21 Toyota/Times/Nippon/ 1F 13 Orix/Nissan 7:00-22:00
[Hotel Reservations] 1F 19 Hotel Reservations [Observation Deck ] Observation Deck 4F
▶P.21
▶P.23 ☎0476-34-6612
83 8:00-L.O.20:30 Japanese & Western
6:00-23:00
[Repair Shop] 3F 17 NPF
▶P.23 ☎0476-34-8866
71 BLUE SKY Gate 92 7:30-21:30
¥100/10 mins.
[ID Photographs] 2F 59 Passport Photo Booth
AVION
59 ROYAL AIRPORT STAND
7:00-21:00
[Internet Facilities] 2F Coin-operated Internet Terminals ▶P.21・23
▶P.23 ☎0476-34-6868
3F 50 CAFE & BAR 8:00-L.O.20:00
☎0476-32-2364・2375
[Credit Card Members' Lounges] ▶P.25 19 IASS Executive Lounge 2
41 EXCELSIOR CAFFÉ 7:00-L.O.21:00
3F
☎0476-34-8536 ▶P.24 ☎0476-34-6607
[Electrical Appliances/Foods/Folk Craft ] ▶ 53 Fa-So-La TAX FREE AKIHABARA P.23 3F
7:30-21:30
8:00-20:30
▶P.24 ☎0476-34-6175
27 Minamoto Kitchoan
3F
▶P.24 ☎0120-191-625
38 BLUE SKY Gate 63
▶P.24 ☎0476-34-6210
40 BLUE SKY Gate 74
▶P.23 ☎0476-34-6212
7:30-22:00 7:30-21:30
59 ROYAL AIRPORT STAND 8:00-21:00
60 BLUE SKY Gate 82 ▶P.21
☎0120-191-624
[Souvenirs & Misc. Goods] 26 Brand JA 7:30-21:30
▶P.25・26
☎0120-191-624
▶ 61 Fa-So-La TAX FREE FUJIYAMA P.23
8:00-21:00
▶P.21
6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31) *May be closed due to weather conditions even during opening hours.
[Silence Room] Silence Room
7:00-21:00
74 DRUG BOX 7:30-21:30
7:30-21:30
8:00-16:30
[Tickets] ▶P.23 1F 11 Ticket pia
9:00-18:00
▶P.25 ☎0476-32-2364・2375
▶P.23 ☎0476-34-6212
Access
8:30-20:00(daily)
▶P.23
☎0476-34-6056
8 SoftBank Counter 1F 12 7:00-18:00 or 12:00-18:00
Post & Baggage Services
[Baggage Delivery] (Fukuyama) 5 JAL ABC
☎0476-34-6350
7:00-22:00
7:00-21:00
[Postal Service] 3F 16 Post Office Counter
▶P.21
6:00-22:00
7:00-21:00
SOMPO JAPAN/ 13 Mitsui Sumitomo Insurance
4F
8:00-20:00
7:00-21:00
▶P.24
7:00-21:00
18 Group Reception
40 BLUE SKY Gate 74 7:30-21:30
▶P.21 ▶P.25・26
▶P.24 ☎0476-34-6210
7:30-22:00
Traveler's Lounge Rassurants ▶P.25 18 (For individuals)
8:00-20:00
B1F
27・29(For groups) 7:00-21:00
[Cellular Phone Rental] ▶P.24 5 SoftBank Counter
7:00-11:00 / 14:00-20:00
[Traveler's Insurance] 10 Tokio Marine & Nichido
2F
18・60(For groups) ▶P.23
[Information] 1F 9 Tourist Information
3F 86 Nail Quick 10:00-20:00
▶P.21
Restaurants & Cafes [Cafes & Light Meals] 38 BLUE SKY Gate 63
Te r m i n a l 2
3F
▶P.23・24
▶P.21 [Barber Shops & Beauty Salons] ▶P.21 2F 30 Earnest
[Credit Card Service Counters] ▶P.24 Member Service Desk 9(JTB Travel Card/JCB) 8:00-20:30
[Rental Lounges] 16 1F (For groups)
Facilities & Services
9:00-19:00
▶P.21
2F 30 11:00-21:00(final check-in 20:20) ☎0476-34-6600
Available only to passengers who have completed security inspections prior to departure. Not available for use by those on tours and by those picking up or dropping off passengers.
7:00-21:00
7:00-22:00
▶P.24
8:00-21:00(Sat/Sun/Hol.)
1F
[Reflexology & Body Care] Raffine
After Passport Control
Te r m i n a l 1
Sumitomo Mitsui Banking Corporation ▶P.24 [Baggage Wrapping] 3F 17 NPF
▶P.20
B1F 2 7:00-21:00(final check-in 20:30) ☎0476-34-5230
From ¥300/use/day(max. 8 days)
4 8:00-23:00(weekdays/Sat)
JP BANK
[Relaxation Facilities] Showers
Services
Bank of Tokyo-Mitsubishi UFJ ▶P.21 [Baggage Storage] 5 JAL ABC ( )
22 7:00-23:00(weekdays)
7:30-21:30
▶P.23 ☎0476-34-6612 ▶P.23 ☎0476-34-6128
1F 21 6:00-21:00 *Please contact the nearest Information counter before using.
17
18
69 BLUE SKY Gate 91 8:00-21:30
▶P.24 ☎0476-34-6648
ATM/Financial/Insurance Services
7:30-20:00
[Fashion] 3F 39 FaSoLa MEN'S 7:30-21:30
☎0476-34-6220
▶P.23
☎0120-191-625
▶P.23・24
30 Fa-So-La DUTY FREE 42 Liquor & Tobacco
▶P.23・24
3F
36 JAPAN DUTY FREE 65 7:30-21:15 8:00-21:00 37 JAL DUTYFREE 67 7:00-21:00 8:00-21:00
☎0120-191-625 ▶P.23 ☎0120-029-023 ▶P.23
32 TUMI
7:30-21:30
33 LeSportsac 7:30-21:30
34 Samantha Thavasa 7:30-21:30
47 GUCCI
7:30-21:00
☎0120-34-8596 ▶P.23
☎0120-191-625
▶P.23 ☎0120-34-8596
7:30-21:30
56 Cartier
▶P.22
▶P.23・24
[Reflexology & Body Care] ▶P.23 Raffine
3F 52 9:00-21:00(final check-in 20:30) ☎0476-30-1459
B1F
Railways(JR & Keisei)
▶P.24
21 Kids Room 3F 63 Children's
▶P.23
Playroom
5
4
Before Passport Control
3
6
▶P.23
(2F) 81 Kids Park
[Internet Facilities] ☎0120-191-625 2F Coin-operated Internet Terminals ▶P.23 ☎0476-34-8946
3F
2
(2F) 75 Dynasty Lounge
1
JR EAST Travel Service Center
☎0120-191-625
LIVRE KEISEI Mini Shop
11
NEW
10
Cathay Pacific Airways
(2F) 77 Admirals Club
▶P.23
(2F・4F) 78 Sakura Lounge
▶P.24
(3F・4F) 78 First Class Lounge
▶P.24
American Airlines
▶P.23
▶P.23
Tabi Room
8 9
Multi-level Parking Garage
▶ 76 First and Business Class Lounge(4F) P.23
☎0120-191-625
58 Salvatore Ferragamo
JR Line Ticket Gate Narita SKY ACCESS Line and Keisei Main Line Ticket Gate Security Check
▶P.23
China Airlines
▶P.23
▶P.23 ☎0120-191-625
Airport Terminal 2 Station
Airline Lounges
☎0120-029-023 ☎0120-32-8680
57 HERMÈS
▶P.23・24
¥100/10 mins.
▶ 3F 82 NTT Group presents〈Broadband CAFÉ〉 P.23 8:00-20:00
▶P.23
☎0120-191-625
7:30-21:30
Airline Lounges
(3F) 2F 33 Sakura Lounge Japan Airlines
▶P.24
▶P.23
7:30-21:30 7:30-21:30
▶P.22
Park
¥200/10 mins.
▶P.23 ☎0120-34-8596
▶P.23 ☎0120-191-625
55 TIFFANY & CO.
2F 31 Kids
☎0476-34-8537
Massage Chairs
☎0120-34-8596
49 COACH
54 BVLGARI 64 7:30-21:30 8:00-21:00
▶P.22
¥200/10 mins.
facilities are not childcare centers. Children [Children's Facilities]*These must be accompanied by an adult at all times.
▶P.23 ☎0120-191-625
7:30-21:30
Massage Chairs
facilities are not childcare centers. Children [Children's Facilities]*These must be accompanied by an adult at all times.
23 7:00-21:30
3F
▶P.22 ☎0476-34-6616
Access
3F
Automatic Policy Sales Terminal
[Relaxation Facilities] Dayrooms & Showers
Domestic Terminal
Facilities & Services
▶P.23・24
Dayrooms: until 20:30 Showers: until 21:00
Shops 2F 32 BLUE SKY 5:00-20:00
2F
Facilities & Services
▶P.23
48 BURBERRY 7:30-21:30
▶P.21 ☎0476-34-7836
Te r m i n a l 2
7:30-21:30
1F 60 AirAsia CAFÉ 5:30-17:30
7:00-21:00
▶P.23
Brand Boutiques 31 OMEGA
3F
☎0120-32-8680
Fa-So-La DUTY FREE 45 Tobacco & Liquor 7:30-21:30
▶P.24
3F 25 7:00-22:00 *Single withdrawal is limited to ¥30,000 as its After Passport Control.
☎0120-191-625
35 ANA DUTY FREE SHOP 7:30-21:30
Shops
[ATM] Seven Bank
24・68・84
Available only to passengers who have completed departure procedures for domestic flights (JAL, Skymark, Jetstar). Not available for use by those on tours and by those picking up or dropping off passengers.
Te r m i n a l 1
29 Fa-So-La DUTY FREE 46 Cosmetics & Perfumery
7:30-21:30
▶P.23
Available only to passengers who have completed departure procedures for domestic flights (AirAsia). Not available for use by those on tours and by those picking up or dropping off passengers.
[Traveler's Insurance]
Duty Free Shops 7:30-21:30
▶P.24
After Domestic Check-in
Services
▶P.24 [Currency Exchange] 71 BLUE SKY Gate 92 ☎0476-34-6217 7:30-21:30 28 Chiba Bank 3F 8:30-20:00 ▶P.24 3F 72 BLUE SKY Gate 94 ☎0476-34-6219 7:30-21:30 66 Keiyo Bank 8:30-19:00 ▶P.24 73 BLUE SKY Gate 98
3F
Japan Airlines Japan Airlines
Information Counter Intercom Police
Restroom Multi-function Restroom (Ostomates' Toilet)
79 QANTAS BUSINESS LOUNGE(2F)▶P.23
Before Passport Control
(2F) 80 Sakura Lounge
▶P.24
Restaurants & Cafes
(3F) 80 First Class Lounge
▶P.24
Shops
Japan Airlines Japan Airlines
9 DOUTOR COFFEE SHOP 3 LEO TWO 8 DRUG STORE LIVRE KEISEI
Elevator Escalator Railway Ticket Sales
Medical Facilities Nippon Medical School
4 Narita International Airport Clinic
International Departure Domestic Departure
Facilities & Services [Cellular Phone Rental]
5 SoftBank Counter 5 Mobile Center Narita 2 KS Dentistry 10 Narita International Airport Clinic [Relaxation Facilities]
ATM/Financial/Insurance Services [Currency Exchange]
1 GPA [ATM]
2 Showers
[Pet Hotel/Grooming/Animal Hospital]
Pet Inn ROYAL
11 Narita Airport
6 Seven Bank
19
20
Terminal
2
1F
After Passport Control
Domestic Check-in
2F 1F
Before Passport Control
16
20
17 18
Domestic Security Check
Zone B 12
15 14 13
North Exit 3
Domestic Area
1 7 11 10 21 North Exit 1
North Exit 2
Terminal Connection Bus Gate 8
19
9
Central Exit
Zone A 8
1 2 3 20
South Exit 1
South Exit 2
5
South Exit 3
Domestic Flight Exit
76
75 72
From 3F
71
61
Main Building Quarantine Immigration
Jetstar
62
59
21
32
30
28
29
Multi-level Parking Garage South
Coin-operated Internet Terminals Connection Counter AED International Departure Domestic Departure
33 3F
From 1F
International Arrival Domestic Arrival
2F Before Passport Control Restaurants & Cafes 23 LA THEIERE 24 CAFÉ de CRIÉ Shops 25 DRUG BOX 26 HOT HEART
65
To 1F Domestic Departure Gate G−I
1F
67
Domestic Area *Excluding AirAsia
Departure [Rental Lounges] Bus Gate A−F 27・29 Rental Lounges (For groups) ATM/Financial/Insurance Services [ID Photographs]
Domestic Security Check
24
Nursery Elevator Escalator Smoking Area Mailbox Massage Chairs
64
66
From 1F From 3F Domestic-International Transfer Facilities (Security Check)
Information Counter Intercom Police Restroom Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom
63
27
26
23
Multi-level Parking Garage North
Domestic Area
Immigration 31
Before Passport Control
Shops 60 AirAsia CAFÉ
1F
Domestic-International Transfer Facilities (Passport Control)
Before Customs
22
After Domestic Check-in
Departure Bus Gate G, H Departure Gate I
Domestic Check-in
Quarantine Security Check for Connections
25
21 Silence Room
Access
73
19 Hotel Reservations [Silence Room]
To 1F Domestic Departure Bus Gate A–F
Shuttle Platform
74
[Hotel Reservations]
[Baggage Storage]
To 3F Domestic Departure Gate 63–67
77
Toyota/Times/Nippon/
13 Orix/Nissan
5 JAL ABC 5 QL Liner 15 GPA 5 JAL ABC 20 GPA
The Shuttle Will Arrive at Sat. 3F
1F
Terminal 1 Bus Gate 60
8・12 Railway/Bus Ticket Counters [Car Rental]
[Baggage Delivery]
After Passport Control Departure Bus Gate 70A–M
16 Rental Lounges (For groups) [Railway/Bus Ticket Counters]
5 Innova Taxfree Group 7 Global Blue Post & Baggage Services
Before Passport Control
2F
11 Ticket pia [Rental Lounges]
[European VAT Refund Service]
To 2F
5
JAL ABC QL Liner SoftBank Counter SKY Cellular Telecom Square
[Tickets]
1 Chiba Bank/JP BANK 2 CITIBANK
Terminal Connection Bus Gate 18
Road Traffic Information
5 5 8・12 11 19
Chiba Kogyo Bank Bank of Tokyo-Mitsubishi UFJ Mizuho Bank Sumitomo Mitsui Banking Corporation
[ATM]
4 6
9 Tourist Information [Cellular Phone Rental]
[Currency Exchange]
Animal and Plant Health Inspection
3
[Information]
Te r m i n a l 2
*Only for departures on AirAsia
2
17 SEINO CUSTOMS CLEARANCE SERVICE Facilities & Services
Te r m i n a l 1
Restaurants & Cafes 6 LIVE COFFEE 14 MEIJI PARLOR
Baggage Claim Animal and Plant Customs Health Inspection Inspection
Restaurants & Shops/Observation Deck 3F Departure Concourse International Departure Lobby 2F Arrival Concourse Immigration/Domestic Area International Arrival Lobby/ Domestic Area B1F Railways (JR & Keisei)
Shops 4 BLUE SKY Arrival Lobby South 10 Chiba marche 18 MAKIBA ATM/Financial/Insurance Services
RENOVATED
Baggage Claim Animal and Plant Customs Health Inspection Inspection
Satellite
4F 3F 2F 1F
[Temporary Storage for Bonded Luggage]
1F
AirAsia
60
Satellite
B1F
Departure Bus Gate J–M
Main Building
3F 2F
3F
2F
Domestic Check-in Japan Airlines/ Skymark Airlines Please proceed to the 2F Domestic Area after check-in.
Main Building
Main Building
4F
Services
1 2F
International Arrival Lobby Immigration/Domestic Area
1F
[Banks]
22 Bank of Tokyo-Mitsubishi UFJ 28 Chiba Bank [ATM]
22 Bank of Tokyo-Mitsubishi UFJ 28 Chiba Bank Facilities & Services
59 Passport Photo Booth
After Domestic Check-in ShopsBLUE SKY Domestic Terminal 32 BLUE SKY Domestic Terminal Facilities & Services
[Barber Shops & Beauty Salons] [Children's Facilities ]
30 Earnest [Reflexology & Body Care]
30 Raffine
31 Kids Park Airline Lounges 33 Sakura Lounge (Japan Airlines)
22
Terminal
2
3F
87
88
85
83
81
Satellite 59
86
60
84
61
62
91
76
77 2F
75 73
72
71
18 7
Before Passport Control ア NEW
Restaurants & Cafes 2 STARBUCKS COFFEE Shops 3 SAKURA 5 JUPITER 11 Predeparture Gift Order Service 14 UNIQLO 20 AILE PLAZA ATM/Financial/Insurance Services
North Exit 3
B
C
[Credit Card Service Counters]
Member Service Desk
9 (JTB Travel Card/JCB)
85 Membership Card Desk (JAL card) [Traveler's Insurance]
10 Tokio Marine & Nichido
[Postal Service]
16 Post Office Counter [Baggage Delivery]
8 JAL ABC Resona Bank 18 GPA Keiyo Bank 18 QL Liner [Baggage Storage & Wrapping] Chiba Bank GPA 17 NPF Bank of Tokyo-Mitsubishi UFJ Facilities & Services [ATM] [Barber Shops & Beauty Salons]
Sumitomo Mitsui Banking Corporation/
4 Seven Bank/JP BANK
23
13
H
2 3
Check-in Counter I J K
86 Nail Quick [Cellular Phone Rental]
7 DoCoMo World Counter Narita 2 8 JAL ABC 12 Telecom Square
94
96
21 78 4F 78 2F・3F
24 25 26 27 28
61
10
12
Central Exit
P
15 KDDI Counter 18 QL Liner [Lottery Ticket Counter]
12 NPF [Repair Shop]
17 NPF
After Passport Control Restaurants & Cafes 38 BLUE SKY Gate 63 40 BLUE SKY Gate 74 41 EXCELSIOR CAFFÉ 50 CAFE & BAR AVION 51 ASIAN CAFE Bowl Bowl 59 ROYAL AIRPORT STAND 62 BLUE SKY Cafeteria 71 BLUE SKY Gate 92 74 TULLY'S COFFEE 83 BLUE SKY MISO KITCHEN Shops 22 NAAS Traveler's Shop 26 Brand JA 27 Minamoto Kitchoan
65
66
38
R
S To 2F
8
N
Fa-So-La TAX FREE 53 AKIHABARA ROYAL AIRPORT STAND BLUE SKY Gate 82 Fa-So-La TAX FREE FUJIYAMA BLUE SKY Gate 91 SANSEIDO BOOKSTORE
70 Satellite
71 BLUE SKY Gate 92 72 BLUE SKY Gate 94 73 BLUE SKY Gate 98 74 KAIZOSHA Bookstore 74 DRUG BOX Duty Free Shops Fa-So-La DUTY FREE
29・46 Cosmetics & Perfumery Fa-So-La DUTY FREE
30・42 Liquor & Tobacco
35 ANA DUTY FREE SHOP 36・65 JAPAN DUTY FREE 37・67 JAL DUTYFREE
Narita Airport Stage "SKYRIUM"
South Exit 2
38 BLUE SKY Gate 63 39 FaSoLa MEN'S 40 BLUE SKY Gate 74
59 60 61 69
64
T
Q
9
South Exit 1
63
67 5 85 6
O
11
62
Security Check
4 South Departure Gate
M
Domestic Departure
29 30 74
Immigration Customs Counter
L
International Departure
*Smoking area and nursery for use by domestic passengers only, depending on the time.
South Group Counter
SOMPO JAPAN/
13 Mitsui Sumitomo Insurance/AIU Post & Baggage Services
1 4 6 12 19
Keiyo Bank/Seven Bank/
E
Customer Service Center 17 16 15 14 F North North Exit 2 Exit 1
[Currency Exchange]
1 Tokyo Star Bank/Mizuho Bank
D
92
98
73
Fa-So-La DUTY FREE
45 Tobacco & Liquor
Brand Boutiques 31 OMEGA 32 TUMI 33 LeSportsac 34 Samantha Thavasa 47 GUCCI 48 BURBERRY 49 COACH 54・64 BVLGARI 55 TIFFANY & CO. 56 Cartier 57 HERMÈS 58 Salvatore Ferragamo ATM/Financial/Insurance Services [Currency Exchange]
28 Chiba Bank 66 Keiyo Bank [ATM]
25 Seven Bank
Facilities & Services [Relaxation Facilities]
23 Dayrooms & Showers [Reflexology & Body Care]
Access
エリア
Before Passport Control
North Group A Counter
72
Terminal 1 Bus Gate 80
22 23
34 35 36 37 39
North Departure 1 Gate
G 19 86 20
Mail can only be posted before Passport Control. There are no mailboxes beyond Passport Control. Postcards can be sent at the Information counter.
Information Counter Intercom Police Restroom Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom Nursery Elevator Escalator Smoking Area Mailbox Reclining Seats Massage Chairs Coin-operated Internet Terminals Coin-operated Lockers Meeting Point AED
Te r m i n a l 2
33 42 32 31 Immigration Security Check Customs Counter 41
40
71
1F
76 4F
51 52 82 53 50 To Shuttle 47 48 49 54 55 Platform 2F 56 57 46 58 45
75 2F
74
99
97
シャトル乗場
To Departure Bus Gate 70A–M To Terminal 1 Shuttle Bus Gate 60
2F
95
Te r m i n a l 1
77
70
80 2F・3F 79 2F
81
93
69 83
After Passport Control
Main Building
2F Satellite
68
From 2F
82
3F
2F 1F B1F
64 65 66 67
63 84
4F
3F
Satellite
Restaurants & Shops/Observation Deck 3F Departure Concourse International Departure Lobby 2F Arrival Concourse Immigration/Domestic Area International Arrival Lobby/ Domestic Area B1F Railways (JR & Keisei) 4F 3F 2F 1F
Services
International Departure Lobby Immigration
Main Building
Main Building
3F
52 Raffine [Children's Facilities]
21 Kids Room 63 Children's Playroom 81 Kids Park [Internet Facilities]
82 NTT Group presents〈Broadband CAFÉ〉 Airline Lounges 75 Dynasty Lounge(China Airlines) First and Business Class Lounge
76 (Cathay Pacific Airways) 77 78 78 79 80 80
Admirals Club(American Airlines) Sakura Lounge(Japan Airlines) First Class Lounge(Japan Airlines) QANTAS BUSINESS LOUNGE Sakura Lounge(Japan Airlines) First Class Lounge(Japan Airlines)
[Traveler's Insurance]
24・68・84 Automatic Policy Sales Terminal
24
Terminal
2
4F 3F 2F 1F B1F
Restroom Multi-function Restroom (Ostomates' Toilet)
Before Passport Control Northern Observation Deck* 6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31)
27 24 23
21
19
From 3F
22
1
2
40
3
16 15 14 17 13
4
5 8
6 7 9
38
29
11
53 54
30
31
32 33
34 35
36
37
50
55
61
43 56
62
51 52 44 48 45 46 49 47
57
63
18
From 3F
58
60
From 3F
From 3F
Smoking Area AED
Southern Observation Deck* 6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31)
42
41
39
Elevator Escalator
Te r m i n a l 1
26 25
Main Building
Satellite
Restaurants & Shops/Observation Deck 3F Departure Concourse International Departure Lobby 2F Arrival Concourse 3F Immigration/Domestic Area 2F International Arrival Lobby/ Domestic Area Satellite B1F Railways (JR & Keisei) 4F 3F 2F 1F
Services
4F
Restaurants & Shops
Main Building
Main Building
4F
From 3F
59
From 3F
*May be closed due to weather conditions even during opening hours.
Restaurants & Cafes 11 KYOTARU 21 Sushi-go-round GANSOZUSHI 22 SANBEI 24 TONKATSU INABA WAKO 25 SUSHIDEN 26 SOJIBOU 27 TENTEI 30 Sushi Misakimaru 37 UCC Café Plaza
38 McDonald's 39 Menya Kookai 40 SHAHODEN 41 LA VISTA 42 Obon de Gohan 43 LA TOQUE 61 Café CROISSANT 62 TAKOBON 63 CAFE & DINING N's COURT Shops 1 OKASHI GREENPORT 2 TSUBASA
3 4 5 6 7 8 9 13 14 15 16 17
SEA GOURMET LAPAX spectre JINS Kutsushitaya FUKUJUEN ANA FESTA Lobby gift shop TOKYO SHOKUHIN KAN KYOKOMONO IWAI OMIYAGE KEISEI Chiba Boukyo YOKOYAMA Modern & Antique SANSEIDO BOOKSTORE
23 29 31 32 33 34 35 36 44 45 46 47
San-ai Swimwear Paradise MINIPLA AUDIO PLAZA BeeBox THE GINZA TASAKI TIME GALLERY KITAMURA CAMERA Cayhane Kaya BLUE SKY Souvenir Plaza KAIZOSHA Bookstore Wagokorosouka
48 49 50 51 52 53 54
GINZA AKEBONO Brooks Brothers NEWS STAND TACK Drug NAAS Juchheim NARITA KADAN ruinas el dia earth music&ecology
55 airport store 56 MUJI to GO
Facilities & Services [Rental Lounges]
18・60 Rental Lounges (For groups) Reception Desk/Traveler's Lounge
18 Rassurants (For individuals)
[Credit Card Members' Lounges]
19 IASS Executive Lounge 2 58 T.E.I Lounge
Te r m i n a l 2
Before Passport Control
[ID Photographs]
59 Passport Photo Booth
THE AIRPORT STORE 57 UNITED ARROWS LTD.
Access
25
26
By Bus or Taxi
The distance between Terminal 1 and Terminal 2 is 1.5km. Please check with traffic signs to make sure you arrive at the correct terminal.
Terminal Connection Bus
Maintenance
芝山
Shibayama
Terminal 1
国際線 出発 Intl.
Dept.
P
5
国際線 到着 Intl.
Arriv.
Gate 6
Bus and Rail Ticket Sales Counters
Domes.
Nishi Dori 5
Higashi Dori 4
P -1
P -5
North Exit
第 1ターミナル Terminal 1
国際線 国内線
International
国際線 出発
Domestic
Intl.
整備地区 芝 山 Maintenance
Dept.
Shibayama
管理ビル
Terminal 1
国際線 到着
Cargo
国内線
Intl.
North 1F (Arrivals)
Arriv.
To Shibayama
When you see the sign below, after passing Gate 2, go left at the fork for Terminal 1 and right for Terminal 2. 第 1ターミナル 国際線 Intl.
Terminal 1
貨物地区
Domes.
第2ターミナル Terminal 2
国際線 国内線
International
To Narita City
Shin-Kuko Road
Opening Hours 7:00-22:00
JR, Keisei Rail
7:00-21:00
Airport Limousine Bus
6:30-23:00
D
JR, Keisei Rail, Keisei Bus (Fuji Kyuko, Shizutetsu Just Line), Chiba Kotsu, Narita Kuko Kotsu
6:30-23:00
Airport Limousine Bus
Domestic
B North Exit 3
North Exit 2
A North Exit 1
Central Exit
South Exit 1
South Exit 2
South Exit 3
8
18
Terminal 2
国際線 到着
国際線 出発 Int l
Departure
Int l
Arrival
国内線 Domestic
第 1ターミナル Terminal 1
国際線 国内線
International
Domestic
貨物地区 Cargo
Route 295
Available Tickets Keisei Bus (Fuji Kyuko, Shizutetsu Just Line), Chiba Kotsu, Narita Kuko Kotsu, Airport Limousine Bus
C
第2ターミナル
国内線
Cargo
Gate 2
North Exit N3
Access
Nishi Dori 1
D
Terminal 2/1F
Nishi Dori 2
International Arrival/ Domestic Area 1F
27
South 1F (Arrivals) B
Domes.
Higashi Dori 2
Route for Terminal 1 Route for Terminal 2 Route from Narita(regular roads) Route from Narita (expressway) Parking Entrance Parking Exit
A
第 1ターミナル
Administration Bldg.
貨物地区
North Exit N1
Parking
Ticket Sales Terminal 2
Kuko Nishi Dori
From 3F
Te r m i n a l 2
Nishi Dori 3 第2ターミナル
Central Exit C1
North Exit N2
South Exit S3
Airport Traffic Control Tower
International Departure 3F
6
South Exit S2
Airport Police Station
Gate 1
North Wing
A South Exit S1
AIRPORT REST HOUSE
Higashi Dori 3
P -2 North
South Wing
B C
Nishi Dori 4
P -3
North Exit
Terminal 1/1F
Te r m i n a l 2
Kuko Higashi Dori
From 4F
Terminal Connection Bus Gates Taxi Stand
When using the bus, passengers are requested to purchase tickets at the ticket counters and check the bus gate for your destination. Go directly to the bus stop if using a bus that is not listed below.
Te r m i n a l 1
South Exit
South Exit
Terminal 2 Terminal 1 8 18 6 Higashi-Narita Station
International Arrival/ Domestic Area 1F
Maintenance Zone
国内線
P -2 South
This free shuttle bus connects the terminals in 10 minutes. It runs as shown in the chart from 6:30 to 22:30 (at 7-20 min. intervals).
International Departure 4F
Te r m i n a l 1
整備地区 第 1 ターミナル
To Narita City
N
South Cargo Zone
Services
By Car (Expressway & Regular Roads)
When you see the sign above, go straight for Terminal 1 and turn left for Terminal 2.
Ticket Sales
Available Tickets
Main A Building 1F (Arrivals) B
JR, Keisei Rail, Keisei Bus (Fuji Kyuko, Shizutetsu Just Line), Chiba Kotsu, Narita Kuko Kotsu, Airport Limousine Bus
Opening Hours 6:30-23:00 Alternates between A and B every 2 days.
! Passenger Notice For entry into the airport, you will be required to show personal identification, such as your passport or driver's license. We appreciate your cooperation for our safety inspection. 28
Useful Japanese Phrases
By Rail
Here are some phrases to help you during your visit to Japan. Omiya
Ikebukuro
Nippori
Takao
Ueno
Keisei Ueno
Shinbashi
Shinagawa
Narita
Funabashi
Tokyo
Chiba
Hamamatsucho
Haneda Airport
Ofuna
JR Line Tokyo Monorail Toei-Asakusa Line Keikyu Line
Skyliner Narita SKY ACCESS Line Keisei Main Line Narita Express
Airport Terminal 2 Narita Airport Station Station
Gotanda Sengakuji
Yokohama
Keisei Narita
Keisei Funabashi
Akihabara
Shibuya
Musashi kosugi
Shinkamagaya
Oshiage Asakusa Asakusabashi
Shinjuku
Nishi magome
Greetings
Keisei Higashi Aoto Takasago matsudo
Hello.
Goodbye.
Thank you.
Konnichiwa
Sayonara
Arigato
こんにちは
さようなら
ありがとう
Excuse me.
Sorry.
Yes.
Sumimasen
Gomen nasai
Hai
ie
すみません
ごめんなさい
はい
いいえ
At the airport My suitcase is not here. Can I bring ∼ on board? Watashi no suitcase ga kimasen (∼wo)kinai ni mochikome masuka? 私のスーツケースがきません
For shopping
How much is it? kura desuka? I’ d like to have this.
At a restaurant
これをお願いします
(∼は) ありますか?
Can I have the check please?
Okaikei wo onegai shimasu お会計をお願いします
Is there anyone who speaks English? Eigo wo hanaseru hito wa imasuka? 英語を話せる人はいますか?
■ China Eastern Airlines(MU/CES) ■ S7 Airlines(S7/SBI) ■ Eastar Jet(ZE/ESR) ■ Scoot(TZ/SCO) ■ Emirates(EK/UAE) ■ SriLankan Airlines(UL/ALK) ■ Finnair(AY/FIN) ■ Hong Kong Airlines(HX/CRK) ■ Jetstar(JQ/JST) Domestic ■ LAN Airlines(LA/LAN) ■ AirAsia(JW/WAJ) ■ Malaysia Airlines(MH/MAS) ■ Japan Airlines(JL/JAL) ■ Pakistan International Airlines(PK/PIA) ■ Jetstar(GK/JJP) ■ Philippine Airlines(PR/PAL) ■ Skymark Airlines(BC/SKY) ■ Qantas Airways(QF/QFA)
Can you repeat that? Can you take a photo?
Misc.
29
Domestic ■ All Nippon Airways(NH/ANA) ■ IBEX Airlines(FW/IBX)
Shashin wo totte kudasai
もう一度言ってください
写真を撮ってください
Please ~.
I don't know.
What is this?
お願いします
わかりません
これは何ですか?
What time is it?
Help!
I don't feel well.
いま何時ですか?
助けてください
気分が悪いです
ma nanji desuka? Tasukete kudasai Kibun ga warui desu
South Wing ■ Shandong Airlines(SC/CDG) ■ Shenzhen Airlines(ZH/CSZ) ■ Singapore Airlines(SQ/SIA) ■ South African Airways(SA/SAA) ■ Swiss International Air Lines(LX/SWR) ■ TAM Airlines(JJ/TAM) ■ Thai Airways International(TG/THA) ■ Turkish Airlines(TK/THY) ■ United Airlines(UA/UAL) ■ US Airways(US/AWE) ■ Uzbekistan Airways(HY/UZB) ■ Virgin Australia (VA / VAU)
Mou ichido itte kudasai
Onegai shimasu Wakarimasen Kore wa nan desuka?
Narita Airport Station(Terminal 1) ■ All Nippon Airways(NH/ANA) ■ Air Japan(NQ/AJX) ■ AIR BUSAN(BX/ABL) ■ Air Canada(AC/ACA) ■ Air China(CA/CCA) ■ Air New Zealand(NZ/ANZ) ■ airberlin (AB/BER) ■ Asiana Airlines(OZ/AAR) ■ Austrian Airlines(OS/AUA) ■ Egypt Air(MS/MSR) ■ Etihad Airways(EY/ETD) ■ Eva Air(BR/EVA) ■ Jet Airways(9W/JAI) ■ Lufthansa German Airline(LH/DLH) ■ MIAT Mongolian Airlines(OM/MGL) ■ Qatar Airways(QR/QTR) ■ Scandinavian Airlines System(SK/SAS)
Do you have ~?
(∼wa) arimasuka?
Airport Terminal 2 Station(Terminal 2)
■ Aeroflot Russian Airlines(SU/AFL) ■ AEROMEXICO(AM/AMX) ■ Air France(AF/AFR) ■ Aircalin(SB/ACI) ■ ALITALIA(AZ/AZA) ■ China Southern Airlines(CZ/CSN) ■ Delta Air Lines(DL/DAL) ■ Garuda Indonesia(GA/GIA) ■ KLM-Royal Dutch Airlines(KL/KLM) ■ Korean Air(KE/KAL) ■ Vietnam Airlines(VN/HVN) ■ Virgin Atlantic Airways(VS/VIR) ■ Vladivostok Air(XF/VLK)
クレジットカードは使えますか?
Kore wo onegai shimasu
*Be aware of code-share flights. Also, the following information is as of April 1, 2013. As it may differ from the latest information, please confirm with each airline before you arrive at the airport. *Regarding airlines not listed herein, please contact the nearby Information counter.
North Wing
(∼を) 機内に持ち込めますか?
Can I use a credit card? Credit Card wa tsukae masuka?
いくらですか?
Your terminal at Narita Airport will depend on the airline you are using. Please confirm the location of your airline before you arrive at the airport.
■ Japan Airlines(JL/JAL) ■ Air India(AI/AIC) ■ Air Macau(NX/AMU) ■ Air Niugini(PX/ANG) ■ Air Tahiti Nui(TN/THT) ■ AirAsia(JW/WAJ) ■ American Airlines(AA/AAL) ■ Bangkok Airways(PG/BKP) ■ British Airways(BA/BAW) ■ Cathay Pacific Airways(CX/CPA) ■ China Airlines(CI/CAL)
No.
Where is ∼?
Numbers
How do I get to ∼?
(~wa) doko desuka?
(∼made) donoyouni ikeba iidesuka?
(∼は) どこですか?
(∼まで)どのように行けばいいですか?
1
2
3
4
5
6
ichi
ni
san
yon
go
roku
7
8
9
10
100
1,000
10,000
nana
hachi
kyuu
juu
hyaku
sen
ichi-man
From 10 to 19, it is read as 10 plus the number e.g. 11 = juu ichi. Over 20, it is read as the number plus 10 plus the number e.g. 21 = ni-juu ichi.
30