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Narita Airport Official Guide   Planned and Published by NAA / Produced by NPF  ☎ +81-476-34-6333   Published April 1, 2013

2013.4 ENGLISH oncierg N A R I TA C

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Inquiry

Can be recycled into paper

Narita International Airport Official Website Utilizing 70% post-consumer recycled paper pulp


Useful Services

Refer to the page below

Terminal 1

P4

P7

Terminal 2

P16

P19

Travel Insurance

Terminal 1

P5

P7

Terminal 2

P17

P19

Baggage Delivery Services

Terminal 1

P5

Terminal 2

P17

Internet Services ●Free Wi-Fi Zone

After Passport Control After Passport Control

Wi-Fi Internet service is available at most areas in Narita Airport. There are also Internet terminals available at various locations throughout the terminals.

:Terminal 1 & 2 Departure Lobby Arrival Lobby :Terminal 1 & 2 After Passport Control

●Free Wi-Fi Desk

After Passport Control After Passport Control

After Passport Control

●NTT Group presents :Terminal 2 3F   〈Broadband CAFÉ〉

After Passport Control

Free wireless LAN service area *For more information on Wi-Fi service areas, please refer to the "FREE Wi-Fi" pamphlet located at each Information counter.

●Coin-operated Internet Terminals: various locations ¥100/10 mins.

Free Wheelchair and Baby Stroller Rentals Free wheelchair and baby stroller rentals are available at each Information counter inside the terminals (no reservations necessary). Please return it to the nearest Information counter after use. Wheelchairs and strollers may be used by departing passengers before and arriving passengers after Passport Control. Please contact your airline for use in the boarding gate area.

Contacts

■ General Information

A c cceessss A

*Information counters are marked by

Te rrm Te mi innaal l2 2

:Terminal 1 3F

Te rrm Te mi innaal l1 1

Currency Exchange

f ui lc e Se SUes er v srvices

ice Information about each serv

〈Narita International Airport Information〉

http://www.narita-airport.jp/en/ ☎0476-34-8000 ■ Lost Item Inquiries Terminal 1

Before Passport Control and after Customs Customer Service Center ☎0476-32-2105(daily 6:30-22:30*)

*For inquiries other than the above times, please call 0476-34-8000.

After Passport Control and before Customs Narita Customs Lost & Found ☎0476-32-6049(weekdays 8:30-17:00)

Terminal 2

Before Passport Control and after Customs Customer Service Center ☎0476-34-5220(daily 6:30-22:30*)

*For inquiries other than the above times, please call 0476-34-8000.

After Passport Control and before Customs Narita Customs Lost & Found ☎0476-34-2157(weekdays 8:30-17:00)

2


Terminal 1

4F

7:00-20:00

(Copy 5F 98 LAWSON 6:00-23:00

▶P.13 ☎0120-191-624

Service)★

▶P.14 ☎0476-32-6815

[Fashion] MUJI to GO ★

▶P.13 19 7:00-20:00 Fashion accessories & Travel goods

☎0476-30-3585

graniph

[Travel Goods & Pharmaceuticals] ▶P.8 B1F 1 LEOPLUS ★ 7:30-20:00

☎0476-32-6489

7:00-20:30

☎0120-191-624

20 8:00-20:00 T-shirt specialty shop 27 ITS' DEMO

▶ 6 Fa-So-La DRUGSTORE South Wing Store ★ P.13

4F

Before Passport Control

Williams

94 7:30-L.O.19:00 Pork cutlet & Curry

[Cafes & Light Meals] 13 café IKKYU

5F

1F 20 WeST PArK 7:00-L.O.21:30

CaFE EXPRESS

21 Fresh Juice & Foods 7:00-L.O.21:30

5 EXCELSIOR CAFFÉ 7:00-L.O.19:00

[Western Cuisine] ▶P.9 ROYAL COFFEE SHOP

▶P.13 34 7:00-L.O.20:00 Family dining restaurant

☎0476-33-2901

▶P.13 ☎0476-33-2903

SUBWAY

40 Jewel 4F

▶P.13

7:30-L.O.21:00

7:30-L.O.20:00

☎0476-33-5005 ☎0476-32-8282

5F

91 FUJIYA

▶P.14 ☎0476-32-5951

100 Yomenya Goemon

▶P.14 ☎0476-32-5878

7:00-L.O.20:15 9:00-L.O.20:00

Soup Stock Tokyo

▶P.13 59 8:00-L.O.20:30 Soup specialty restaurant

16 7:30-20:30 Traditional crafts 7:30-20:30

☎0476-33-5777

GINZA LION

76 7:00-L.O.20:30 Beer & Cafe

▶P.14

☎0476-32-5767

[Fast Food] 4F 55 McDonald's 7:00-L.O.19:55

8:30-L.O.20:15

SEIYOKEN 4F 39 7:30-L.O.20:00 Chinese

FUJI-DOLL

☎0476-32-7327

☎0476-30-3521 ▶P.14

5F

▶P.14

☎0476-32-9191

96 ramen kagetsu arashi 8:00-L.O.20:30

▶P.14 ☎0476-33-5920

[Books & Magazines] 35 7:00-L.O.20:00 Tempura & Rice bowl ▶P.9 ☎0476-32-4886 1F 4 BOOK SHOP ☎0476-32-8460 7:30-20:30 ▶P.13 TSUKIJI SUSHI-IWA 37 ▶P.13 ☎0476-32-5797 8:00-L.O.20:00 12 TSUTAYA ▶P.13

38 SHINSHU ORAGASOBA 7:30-L.O.20:00

4F

▶P.13 ☎0476-32-7576

43 KEISEI YUZEN

▶P.13

44 SUSHI YURAKU

▶P.13

7:00-L.O.20:45 Japanese ☎0476-32-5905 7:30-L.O.20:30

56 SOJIBOU

7:30-L.O.20:30

61 Dashichazuke EN 7:30-L.O.20:30

▶P.13

☎0476-33-1796 ▶P.14

☎0476-33-5022

92 JITSUEN TEUCHI UDON KINEYA

3

▶P.13 ☎0476-32-8550

79 CHIBANIPPO BOOK SHOP 7:00-21:00

▶P.14 ☎0476-32-5805

[Convenience Stores & Others] ▶P.13 ▶ B1F 2 LEOPARD(Copy & Fax Services)★ P.8 ☎0476-32-7900

90 9:00-L.O.19:30 Kaiten sushi 9:00-L.O.20:00

BOOK CENTER

☎0476-32-5960

KAISEN MISAKIKO

5F

☎0120-191-624

7:00-21:00

4F 49 AOYAMA 8:00-20:00

▶P.14 ☎0476-32-7877

7:00-21:00

☎0476-32-8659

9 SKY mini

▶P.9 ☎0476-32-8650

7:00-21:30

1F 16 Leo Shop ★ 7:00-21:30

22 FUKUTOMI 10:00-18:00

FOODS SHOP OMORI ★

8:00-20:00 Watches

4F 46 MIKIMOTO 7:30-20:30

29 7:00-20:00 Seafood, dried goods 4F

7:30-20:30 Ornaments

▶P.13 ☎0476-30-3234

GINZA AKEBONO

▶P.13

62 7:30-20:30 Specializing in rice crackers

☎0476-33-5858

Fa-So-La GIFT SHOP South Wing Store ★ ▶P.13

▶P.9 ☎0476-33-2101 ▶P.9 ☎0476-32-8530

▶P.13 ☎0476-32-7145 ▶P.13 ☎0476-32-8685 ▶P.13 ☎0476-32-8685

48 SHISEIDO

▶P.13 ☎0476-32-8685

7:30-20:30

Medical & Dental Facilities Ikeda Dentistry Terminal Clinic

B1F

14:00-final check-in17:30(closed Sat/Sun/Hol.) ☎0476-32-8753

Shadan Kokushukai Airport Clinic ▶P.8

5 9:00-final check-in11:30

13:30-final check-in16:30(closed Sat/Sun/Hol.) ☎0476-32-8877

ATM/Financial/Insurance Services [Banks] Bank of Tokyo-Mitsubishi UFJ

☎0120-191-624 ▶P.13

0120-191-624

▶ 74 Predeparture Gift Order Service P.14

7:00-20:00

☎0120-988-275

7:00-21:00 Travel Kiosk

☎0476-32-5930

▶ 80 ASD KUKOUSENMONDAITEN ★ P.14

COSPA AKIHABARA SATELLITE STATION

Seasonal NRT Store

▶P.13

8:00-20:00 Character goods & Apparel ☎0476-32-4753 *Until June 3

▶P.13 Control Bear POP UP STORE Seasonal Store 8:00-20:00 Character goods ☎080-3259-7544 *Until June 3

88 KUMU

8:30-19:30 Gifts

▶P.13

4F 60 Reg. business hours 9:00-15:00(closed Sat/Sun/Hol.) Currency Exchange 9:00-18:00(daily)

[Currency Exchange] 5 Keiyo Bank 66 7:30-20:30 Japanese tea & traditional folk craft 6 Resona Bank ☎

Fa-So-La ITOEN ★

▶P.8

5 10:00-final check-in12:30

☎0476-32-5999

31 CHIBA TRADE CENTER ★

☎0476-32-8180

47 SEIKO

7:30-20:30

▶P.13

64 7:00-20:00 Local products of Japan

Shops

[Japanese Cuisine] NANOSATO

8:00-20:00

21 TiCTAC

▶P.14 ☎0476-32-8640

1F

▶P.9

Access

TAIYO

5F 97 9:00-L.O.19:00 Snacks & Ice cream ☎0476-32-8543

93 Thai Restaurant Jai Thai 10:00-L.O.20:00

☎0476-33-5613

▶P.13

☎0476-32-8673

▶P.13

[Cosmetics/Jewelry/Watches] ▶P.13 14 cosmétics makanai

☎0476-32-8082

One-Village One-Product Market ▶P.13 25 8:00-19:30 One-Village One-Product campaign

▶P.13

8:00-20:00 Bags & Misc. goods ☎0476-32-6226

▶P.13

Japanese souvenir shop Sakura ★ ▶P.13 24 7:30-20:30 Food, Japanese confectionary, folk crafts

☎0476-32-5965

EBISUTEI

▶P.13

☎0476-32-6458

23 8:00-20:15 Local products of Japan

▶P.13

42 8:00-L.O.20:00 Ramen noodles

54(BEAMS × PORTER)

▶P.13 7:30-20:30 Confectionary ☎0476-32-5583

▶P.13 ☎0476-33-5533

▶P.13

☎0476-33-2955

22 TOKYO SHOKUHIN KAN

[Chinese & Ethnic Cuisine] ▶ 73 TULLY'S COFFEE(5F-North) P.14 36 TANG DYNASTY TO-SHO-MEN

▶P.13 ☎0120-191-624

EXPRESS GLASS

▶P.13

☎0476-32-5980

17 HAKUHINKAN TOY PARK

☎0476-33-0555

7:00-L.O.20:00

▶P.13

☎0476-32-8646

Kyoto Craft Mart

▶P.13 ☎0476-32-8520

33 UNIQLO

B JIRUSHI YOSHIDA

15 7:30-20:30 Japanese tableware

45 RESTAURANT AVION

▶P.13 ☎0476-30-3122

50 8:00-L.O.19:00 Glasses & Sunglasses

▶P.13 ☎0476-32-8686

[Souvenirs & Misc. Goods] SATSUMAYA OKUTANI

▶P.13

7:30-20:30 Handbags

Te r m i n a l 2

58 BAGEL & BAGEL

7:00-L.O.21:00

7:30-20:30

32 LAPAX ★

▶P.13 ☎0120-191-624

7:30-20:00

▶P.13

[Electrical Appliances] 4F 18 AUDIO SPACE ★

☎0476-32-5747

☎0476-32-1050 ▶P.13

Gourmet

☎0476-32-5910

☎0476-32-8687

▶P.13 ☎0476-32-8570

41 7:30-L.O.20:00 Sandwich & Curry

▶P.13

53 STARBUCKS COFFEE

7:30-L.O.20:00 Pasta

4F

67 7:00-21:00 Travel goods & Medical products

☎0476-32-5983

▶P.9 ☎0476-33-2900

10 7:00-L.O.21:00 Sandwiches & Cafe

▶P.14

☎0476-32-8752

▶P.9 ☎0476-30-2151

7:00-L.O.20:30

4F

SKY KITCHEN

95 7:30-L.O.19:30 Rice bowl & Soba

▶P.13

7:30-20:00

Te r m i n a l 1

Restaurants & Cafes

7:00-20:00

KEY POINT ★

▶P.14

☎0476-32-5970

28 DRUG STORE OMORI ★

▶P.13

☎0476-33-5778

Services

Terms and conditions for using credit cards and electronic money may differ from each store/facility. Store hours are subject to change. Liquid substances in carry-on luggage are restricted on international flights. ★ Clear, plastic, zip-top bags for carry-on liquid items available at these stores. Narita International Airport Official Website L.O. = Last Order

2 Fa-So-La NEWS ★

6:30-23:00 *Open on alternating shifts.

▶P.9 27 Chiba Bank 28 Bank of Tokyo-Mitsubishi UFJ

6:30-23:00 *Open on alternating shifts.

▶P.13・14 1 GPA 77 7:30-20:30 / 7:30-20:00 8 Sumitomo Mitsui Banking Corporation ▶P.13 4F 9 Chiba Kogyo Bank

7:00-22:00 *Open on alternating shifts.

71 Bank of Tokyo-Mitsubishi UFJ 72 Mizuho Bank

▶P.14

7:00-22:00 *Open on alternating shifts.

FUKUJUEN 5F 89 8:00-20:00 Japanese tea ☎0476-32-7527 ▶P.14

Biplane

99 8:00-20:00 Museum shop

▶P.14 ☎0476-30-2454

4


▶P.9

8:00-21:00

1 JP BANK

▶P.9 7:00-21:00(weekdays)8:00-21:00(Sat/Sun/Hol.)

1F 1 AEON BANK

1 2 Seven Bank 1 5 CITIBANK

▶P.9 ▶P.9 ▶P.9

▶ 7 Sumitomo Mitsui Banking Corporation P.13 8:00-23:00(Mon-Sat)8:00-21:00(Sun) ▶P.13

9 Shinsei Bank

▶P.13

9 Tokyo Star Bank

▶P.13

23 7:00-last flight / 6:30-last flight 8 JAL ABC (Fukuyama) 23 6:00-last flight 8 QL Liner (KTC/Sagawa) 23 6:30-last flight 4 GPA (Yamato) 78 7:00-last flight 4 JAL ABC (Fukuyama) 4F 78 7:00-last flight 4 QL Liner (KTC/Sagawa) 78 6:30-last flight

▶P.9

▶P.13・14

[Baggage Storage] 1F 30 GPA

▶P.9

6:30-22:00

[Temporary Storage for Bonded Luggage] ▶P.13 9 Chiba Bank ▶ 8:00-21:00(Mon-Sat/Hol.)8:00-19:00(Sun) 1F 30 SEINO CUSTOMS CLEARANCE SERVICE P.9 6:30-last flight ▶P.13 4F Bank of Tokyo-Mitsubishi UFJ 60 7:00-23:00(weekdays)7:00-21:00(Sat/Sun/Hol.) [Coin-operated Lockers] ▶P.14 1F 71 Keiyo Bank Coin-operated Lockers ▶P.9・13・14 71 JP BANK

▶P.14

4F

From ¥300/use/day(max. 8 days)

[Baggage Wrapping] ▶P.14 4F 3 wRapper RAPI

7:00-21:00(weekdays)8:00-21:00(Sat/Sun/Hol.)

71 72 AEON BANK

8:00-20:00

▶P.14 72 7:00-23:00(Mon)6:00-23:00(Tue-Fri) 6:00-22:00(Sat)8:00-21:00(Sun)

[European VAT Refund Service] ▶P.9 15 Global Blue 7:00-21:00

23 Innova Taxfree Group

▶P.9

6:30-last flight

[Credit Card Service Counters] ▶P.8 B1F 3 AMEX 9:00-17:30

4F

Member Service Desk 7(JTB Travel Card/JCB)

▶P.13

7:00-20:00

Tokio Marine & Nichido/ 8 SOMPO JAPAN

▶P.13

9 AIU

▶P.13

7:00-21:00

4F

7:00-21:00

71 Tokio Marine & Nichido

▶P.14

7:00-21:00

Mitsui Sumitomo Insurance/ ▶P.14

72 AIU/ace insurance

5F 86 Hair Salon 9:00-19:00

Kings

[Cellular Phone Rental] ▶ 3 Telecom Square Mobile Center P.8 B1F

▶P.8

8:00-20:00

8 JAL ABC 23 6:00-22:00 8 QL Liner 23 6:30-20:00

▶P.9

10 XCom Global

▶P.9

12 GLOBAL Rent-A-Phone

▶P.9

▶P.9

7:30-21:00

Counter

▶P.9

14 Mobal

▶P.9

14 Air's Counter

▶P.9

15 SKY Cellular

▶P.9

7:00-21:00

▶P.13

7:00-21:00

4 JAL ABC 78 7:00-21:00 4 QL Liner 4F 78 6:30-20:00 7:30-20:30

▶P.13・14 ▶P.13・14 ▶P.13

70 XCom Global

▶P.14

☎0476-33-2121

7:00-21:00

[Lottery Ticket Counter] B1F 3 NPF

▶P.8

9:00-17:30

[Tickets] 1F 12 Ticket pia

▶P.9

10:00-20:00

[Relaxation Facilities] Showers

▶P.9

2F 25 7:00-21:00(final check-in 20:30) ☎0476-33-2190

Massage Chairs

¥200/10 mins.

▶P.13・14

[Reflexology & Body Care] Raffine

▶P.9

2F 31 11:00-20:00(final check-in 19:30) ☎0476-33-8711

[Rental Lounges] 7・26(For groups) 1F

▶P.9・10

7:00-21:00

4F

11・69・75(For groups)

▶P.13・14

82・84・85(For groups)

▶P.14

7:00-21:00 7:00-21:00

5F

82 Group Reception 9:00-18:00

▶P.14 ☎0476-32-2364・2375

Traveler's Lounge Rassurants ▶P.14

82 (For individuals) 8:00-20:00

☎0476-32-2364・2375

[Credit Card Members' Lounges] Business & Travel Support Center ▶P.14 83(T.E.I Lounge) (Copy & Fax Services) 5F

7:00-21:00

83 IASS Executive Lounge 1 7:00-21:00

▶P.9

14 Telecom Square

[Railway/Bus Ticket Counters]

[Portable DVD Player Rental] ▶P.13 4F 12 TSUTAYA

7:30-21:00

1F 14 SoftBank 7:00-21:00

▶P.14

Business & Travel Support Center ▶P.14

7:30-21:00

3 Ubiqi Space

7 SKY Cellular

5

▶P.14 ☎0476-32-9381

8:00-21:00

Post & Baggage Services 8:30-20:00(daily)

☎0476-33-8335

10:00-20:00

7:30-21:00

7:00-21:00

[Postal Service] 4F 52 Post Office Counter

[Barber Shops & Beauty Salons] ▶P.13 4F 63 Nail Quick

70 Ubiqi Space

5F

Railway/Bus Ticket Counters *See P.28 for details.

[Car Rental]*Open times vary depending on company. ▶P.9 12 Toyota/Times 1F

7:00-22:00

15 Nippon/Orix/Nissan

▶P.9

7:00-21:00

[Hotel Reservations] 1F 14 Hotel Reservations 7:30-21:00

▶P.9 ☎0476-33-2240

[Observation Deck ] Observation Deck 5F

▶P.14

6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31) *May be closed due to weather conditions even during opening hours.

[NAA Art Gallery] NAA Art Gallery 5F

▶P.14

10:00-18:00

[FM Studio] Narita Airport Studio“SKY GATE”▶P.14 5F Every Friday 9:00-16:00 bayfm Live

[Silence Room] Silence Room

▶P.14

5F 81 6:00-21:00 *Please contact the nearest information counter before using.

Airline Lounges 1F 24 ANA ARRIVAL LOUNGE (Domestic departure lounge)

▶P.9

After Passport Control Available only to passengers who have completed security inspections prior to departure. Not available for use by those on tours and by those picking up or dropping off passengers.

Restaurants & Cafes

[Cafes & Light Meals] ▶P.14 19 Café Leo5 8:00-L.O.18:45

Business & Travel Support Center ▶P.14 83(T.E.I Lounge) 7:00-21:00 ¥630/30 mins.

[Digital Camera Photos Automatic Printing Machine] ▶P.9 Digital Camera Photos 1F 29 Automatic Printing Machine ▶P.8

3F

▶P.11 ☎0476-33-2102

41 Café Leo

▶P.11 ☎0476-32-8144

43 CAFE & BAR AVION

▶P.11 ☎0476-32-8788

8:00-L.O.20:15

¥100/10 mins.

[ID Photographs] Shin Tokyo Kuko Shashin/ B1F 6 General Photo

▶P.9

11・17・18 1F

[Internet Facilities] 1F Coin-operated Internet Terminals▶P.9・13・14 4F

▶P.9

9:00-20:00

7:00-20:00

Access

8:00-20:30

[Traveler's Insurance] ▶P.13 Tokio Marine & Nichido/ 1 Mitsui Sumitomo Insurance/JI

▶P.9

8:00-20:00

[Dry Cleaning] 1F 3 Dry Cleaning

5F 83(T.E.I Lounge) 7:00-21:00

4F 5F

Facilities & Services [Information] 1F 15 Tourist Information

▶P.13

Te r m i n a l 2

Mizuho Bank

1F

▶P.13

▶P.14

57 KDDI Counter

7:30-21:00

▶P.13・14

Photo Booth

▶P.13

8:00-19:00

▶P.13・14

8:00-23:00

8:00-21:00

4F

5F 87 Passport

26 DoCoMo World Counter Narita 1 7:00-20:30

▶P.9

1F

▶P.13・14

9 Telecom Square 70 7:30-21:00 / 7:30-19:00

▶P.9

Te r m i n a l 1

9 CITIBANK

[Baggage Delivery] 8 GPA (Yamato)

Services

[ATM] 1 Keiyo Bank

8:00-L.O.20:00

61 Snack & Café AVION No.2 Satellite 8:00-L.O.20:00

▶P.12 ☎0476-33-1621

73 Snack & Café AVION No.1 Satellite 8:30-L.O.20:30

▶P.12 ☎0476-32-8525

75 DOUTOR COFFEE SHOP 8:00-L.O.21:00

[Fast Food] 3F 55 McDonald's 8:00-L.O.20:30

▶P.12 ☎0476-30-3088

▶P.12 ☎0476-30-3339

9:00-17:00

6


3F

8:30-L.O.20:30

5 ANA DUTY FREE SHOP 7:30-20:30

▶P.11

☎0476-32-1777

33 Fa-So-La WATCHES 7:30-20:30

▶ 49 My Favorite Japanese Foods TATSU P.12

8:00-L.O.20:30

[Food Court ] 3F 7 Tokyo Food Bar 7:45-L.O.20:30

☎0476-32-1900

Fa-So-La DUTY FREE 7:30-20:30

▶P.11

☎0476-33-2920

3F

7:30-20:30

JAPAN DUTY FREE 77 NORTH 1

▶P.11 ☎0120-191-624

8:00-20:00

8:00-21:30

▶P.12

8:00-20:30

Fa-So-La DRUGSTORE

62 No. 2 Satellite 8:00-20:30

7:30-20:30

▶P.12

24 LOEWE

7:30-20:30

☎0120-191-625

25 BURBERRY 7:30-20:30

26 COACH

☎0120-191-624

7:30-20:30

▶ 21 Fa-So-La TAX FREE No. 5 Satellite P.11 ▶ 35 Fa-So-La TAX FREE FUJIYAMA P.11

☎0120-191-624

7:30-20:30

▶ 40 Fa-So-La TAX & DUTY FREE P.11

☎0120-191-624

8:00-20:30

76 Fa-So-La SOUVENIR KOTOBUKI

▶P.12

☎0120-191-625

8:00-21:30

3F

▶P.11

ITOEN

36 TENSHODO 8:30-19:30

[Fashion] Fa-So-La TAX FREE 3F 8 HARAJUKU 7:30-20:30

▶P.11

CHANEL

▶P.12

▶P.12

☎0120-32-8680 ▶P.12

☎0120-32-8680

ANA DUTY FREE SHOP MEN ▶P.11 82 (MONTBLANC/TUMI/dunhill) 7:30-20:30

☎0120-029-023

ATM/Financial/Insurance Services [Currency Exchange] 2 GPA 3F

15 7:40-20:40 / 8:00-19:00

58 Mizuho Bank

[ATM] Seven Bank 3F

☎0120-191-625

Fa-So-La DUTY FREE 4 South Wing Store

▶P.11

☎0120-191-624

▶P.11 ▶P.12

8:30-20:00

☎0120-191-625

▶ 3 Fa-So-La DUTY FREE Liquor & Tobacco P.11

7:30-20:30

▶P.11 ☎0120-191-625 ▶P.12 ☎0120-191-625

8:00-21:00

▶P.12

▶P.12 ☎0120-32-8680

▶P.11 ☎0120-191-625

8:00-20:30

8:00-21:00

▶P.11 ☎0476-33-5161

Duty Free Shops 3F

▶P.11・12 ☎0120-191-625 ☎0120-32-8680

69 MONTBLANC

50 8:30-20:00 Origami, craftwork, confectionery 8:15-21:00

30 HERMÈS 63 7:30-20:30 8:00-20:30

▶P.11 ☎0120-191-624

71 GATE WAY No. 1 Satellite

☎0120-34-8596

▶P.11 ☎0120-191-625

68 Chloé

☎0476-32-7060

▶P.11

7:30-20:30

☎0120-191-624

Nippon Origami Museum

☎0120-34-8596

☎0120-191-625

▶ 13 Fa-So-La TAX FREE TOY BOX P.11

8:00-20:00

▶P.11

67 8:00-21:00 Cosmetics/Perfume specialty store

☎0120-191-624

▶P.11・12

3F 52 11:00-20:00(final check-in 19:30) ☎0476-33-5660

[Oxygen Bar] 3F 53 Oxygen Lounge JUKO

3F

3F

10 Kids Park 42

▶P.11

47 Children's Playroom

▶P.12

[Internet Facilities] 2F Coin-operated Internet Terminals ▶P.11・12 3F

¥100/10 mins.

3F

Free Wi-Fi Desk

B1F

▶P.11・12

Before Passport Control Shops 1 LEOPLUS 2 LEOPARD

▶P.11

(4F) 38 ANA SUITE LOUNGE

▶P.11

(2F) 38 ANA LOUNGE

▶P.11

45 United Club

▶P.11

United Global First Lounge(4F) 56 THE CLUBHOUSE

▶P.11

57 KAL LOUNGE

▶P.12

60 ( ) 72 DELTA Sky Club 4F

▶P.12

(4F) 72 Air France Lounge

▶P.12

45

▶P.12

Korean Air

After Domestic Check-in

Shops

ANA FESTA Domestic Gate Shop(2F)

3F 81 8:30-11:00 / 14:00-19:30

Central Building To South Wing Departure Lobby

Tabi Room

Medical & Dental Facilities

1

5

▶P.11

☎0476-34-7831

3

ATM/Financial/Insurance Services

To South Wing Arrival Lobby

[Credit Card Service Counters]

STARBUCKS COFFEE

3 AMEX

Facilities & Services

To North Wing Departure Lobby 2

JR EAST Travel Service Center

5 Ikeda Dentistry Terminal Clinic 5 Shadan Kokushukai Airport Clinic

Mini Shop

To North Wing Arrival Lobby

Security Narita SKY Check ACCESS Line and Keisei Main Line 6 JR Line Ticket Gate Ticket Gate

[Cellular Phone Rental]

Telecom Square

3 Mobile Center

To Domestic Check-in To P-1 Parking Counters (1F)

3 Ubiqi Space [Lottery Ticket Counter]

3 NPF

29 7:00-22:00 66 *Single withdrawal is limited to ¥30,000 as

(4F) 20 ANA LOUNGE

Railways(JR & Keisei)

Narita Airport Station

Before Passport Control

[ID Photographs] ▶P.11・12

▶P.11

Virgin Atlantic Airways

▶P.12

☎0476-32-8067

11:00-18:00

(4F) 20 ANA SUITE LOUNGE

Access

8:00-20:00

☎0120-34-8596

65 Salvatore Ferragamo

☎0120-191-624

12 Fa-So-La FUJI-DOLL

▶P.11

28 Cartier

7:30-20:30

☎0476-32-4734

[Reflexology & Body Care] ▶P.12 Raffine

☎0120-34-8596

▶P.11・12 ☎0120-029-023 ☎0120-191-625

32 TIFFANY & CO.

[Souvenirs & Misc. Goods] ▶ 9 Fa-So-La TAX FREE KAGURA P.11

3F 48 7:00-21:00 Dayrooms : until 20:00 Showers : until 20:30 2F Massage Chairs 3F ¥200/10 mins.

▶P.12

facilities are not childcare centers. Children [Children's Facilities]*These must be accompanied by an adult at all times.

27 BVLGARI 64 7:30-20:30 8:00-20:30

7:30-20:30

☎0120-191-624

7:30-20:30

▶P.12 ☎0120-32-8680

31 Salvatore Ferragamo

▶ 80 Fa-So-La TAX FREE ASAKUSA P.12

8:00-20:30

☎0120-32-8680

Airline Lounges

Te r m i n a l 2

☎0120-191-624

8:00-20:00

▶P.12

▶P.11 Fashion & Luxury 23 (SWAROVSKI/LACOSTE/FURLA/Folli Follie)

[Electrical Appliances/Foods/Folk Craft ] ▶ 1 Fa-So-La TAX FREE AKIHABARA P.11 7:30-20:30

☎0120-191-625

Brand Boutiques

☎0120-191-624

8:00-20:00

▶P.11

78 JAPAN DUTY FREE NORTH 2

☎0476-32-9711

[Travel Goods & Pharmaceuticals] ▶P.11 Fa-So-La DRUGSTORE 11 No. 5 Satellite

7:30-20:30

☎0120-191-624

Facilities & Services [Relaxation Facilities] Dayrooms & Showers

Te r m i n a l 1

51 KAIZOSHA Bookstore

Fa-So-La 3F 14 8:00-20:00

8:00-20:30

FREE ▶P.11

Fa-So-La DUTY FREE

8:30-20:00

3F

▶P.11

☎0120-191-625

40 Fa-So-La TAX & DUTY 44 No. 3 Satellite

[Books & Magazines] 18 Fa-So-La BOOKS

3F

▶P.11 ☎0120-191-625

34 Cosmetics & Perfumery

Shops

3F

▶P.11 ☎0120-029-023

Services

[Japanese Cuisine] 37 Sushi Kyotatsu

Shin Tokyo Kuko Shashin/

6 General Photo

its After Passport Control.

[Traveler's Insurance] 22・46・59・74 3F

▶P.11・12

Automatic Policy Sales Terminal

Information Counter Police

Restroom Multi-function Restroom (Ostomates' Toilet)

Elevator Escalator Railway Ticket Sales

AED International Departure Domestic Departure

7:30-21:00

7

8


Terminal

1

1 2F 1F

1F

2F 1F

2F

B1F

1F

Before Customs

Central Building

Before Passport Control

NEW Animal and Plant Health Inspection

2

Restaurants & Cafes

3

North Wing

4 30 29

Baggage Claim Customs Inspection

28

16 Central Exit C1 17 Terminal Connecting Bus Gate 6

South Exit S1

13

North Exit N1

North Exit N2

NEW

20 21

6

Before Passport Control

From 22 To B1F P-5 Parking

23 23

To Domestic Security Check(3F)

Domestic Check-in Counter

Departure Bus Gate 28A–G Connecting Bus Departure Gate for Terminal 2 28

Passengers connecting to domestic flights, please proceed to the domestic departure gate on the 2F after completing check-in procedure and security checks on the 3F.

From 3F From 3F

Central Building

Quarantine

Quarantine 25

Immigration

NEW

31

From P-1 Parking

North Wing

After Passport Control Information Counter Intercom    Police Restroom   Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom Nursery  Elevator Escalator Smoking Area Mailbox Coin-operated Internet Terminals Coin-operated Lockers Meeting Point AED International Departure Domestic Departure

Immigration

International Arrival

1 Keiyo Bank/JP BANK/AEON BANK [Dry Cleaning] 3 Dry Cleaning 1・2 Seven Bank [Railway/Bus Ticket Counters] 1・5 CITIBANK [European VAT Refund Service] 11・17・18 Railway/Bus Ticket Counters 15 Global Blue [Car Rental] 23 Innova Taxfree Group 12 Toyota/Times Post & Baggage Services [Baggage Delivery] 15 Nippon/Orix/Nissan [Hotel Reservations] 8・23 GPA 14 Hotel Reservations 8・23 JAL ABC Airline Lounges 8・23 QL Liner [Baggage Storage]

24

30 GPA

ANA ARRIVAL LOUNGE

(Domestic departure lounge)

[Temporary Storage for Bonded Luggage]

SEINO CUSTOMS

30 CLEARANCE SERVICE

Access

2F

South Wing

12 Ticket pia [Rental Lounges] Keiyo Bank Resona Bank 7・26 Rental Lounges(For groups) [Digital Camera Photos Automatic Printing Machine] Chiba Bank Bank of Tokyo-Mitsubishi UFJ Digital Camera Photos 29 Automatic Printing Machine [ATM]

8

P-1 Parking

[Tickets]

5 6 27 28

9

North Exit N3

South Exit S3

ATM/Financial/Insurance Services

Te r m i n a l 2

From B1F

10

15 Tourist Information [Cellular Phone Rental] 13 café IKKYU 8・23 JAL ABC/QL Liner 20 WeST PArK CaFE EXPRESS 10 XCom Global 21 Fresh Juice & Foods 12 GLOBAL Rent-A-Phone Shops 4 BOOK SHOP SoftBank Counter/ 14 Telecom Square/Mobal/ 9 SKY mini Air's Counter 16 Leo Shop 15 SKY Cellular 22 FUKUTOMI [Currency Exchange]

Animal and Plant Health Inspection 7

To Central Building 2F

24

Baggage Claim Customs Inspection

11

South Exit S2

26

To 3F

5 12

Road Traffic Information

18

27

Animal and Plant Health Inspection

14

15

Facilities & Services [Information]

Te r m i n a l 1

South Wing

Animal and Plant Health Inspection

1

Services

International Arrival Lobby Immigration

Restaurants & Shops/Observation Deck International Departure Lobby/Restaurants & Shops Duty Free & Shopping Area Immigration/Domestic Departure Area International Arrival Lobby/ Domestic Check-in Counter B1F Railways(JR & Keisei) 5F 4F 3F 2F 1F

5F 4F 3F

2F Before Passport Control

Facilities & Services [Relaxation Facilities]

25 Showers [Reflexology & Body Care]

31 Raffine

Customer Service Center Quarantine

Quarantine

Before Passport Control Before Customs

9

10


Terminal

1

42

43

42

44 45

41

No.4 Satellite

To No.5 Sat

52

20 4F

53

51

55 56

2F

1F

Domestic-International Transfer Facilities (Security Check/ Immigration)

81

57

Domestic Services Area

After Passport Control Restaurants & Cafes Tokyo Food Bar Café Leo5 Sushi Kyotatsu Café Leo CAFE & BAR AVION My Favorite Japanese Foods TATSU McDonald's Snack & Café AVION No.2 Satellite Snack & Café AVION No.1 Satellite DOUTOR COFFEE SHOP

Shops 1 Fa-So-La TAX FREE AKIHABARA 8 Fa-So-La TAX FREE HARAJUKU 9 Fa-So-La TAX FREE KAGURA

58 36 40 50 51

TENSHODO Fa-So-La TAX & DUTY FREE Nippon Origami Museum KAIZOSHA Bookstore Fa-So-La DRUGSTORE No.2 Satellite

11

Fa-So-La DRUGSTORE No.5 Satellite

62

12 13 14 18

Fa-So-La FUJI-DOLL Fa-So-La TAX FREE TOY BOX Fa-So-La ITOEN Fa-So-La BOOKS

71 GATE WAY No.1 Satellite 76 Fa-So-La SOUVENIR KOTOBUKI 80 Fa-So-La TAX FREE ASAKUSA

21

Fa-So-La TAX FREE No.5 Satellite

35 Fa-So-La TAX FREE FUJIYAMA

Duty Free Shops 3

Fa-So-La DUTY FREE Liquor & Tobacco

22

58 80

Security Checkpoint for Connecting Passengers

78

21

63 64 65 66

NEW

Immigration 67 Customs Counter 68 69

RENOVATED

Before Passport Control

NEW

4

Fa-So-La DUTY FREE South Wing Store

5 ANA DUTY FREE SHOP 33 Fa-So-La WATCHES Fa-So-La DUTY FREE Cosmetics & Perfumery

16 75 74

Escalator Smoking Area Reclining Seats Massage Chairs Coin-operated Internet Terminals Free Wi-Fi Desk

67 CHANEL 68 Chloé 69 MONTBLANC 82

ANA DUTY FREE SHOP MEN (MONTBLANC/TUMI/dunhill)

ATM/Financial/Insurance Services

40 Fa-So-La TAX & DUTY FREE [Currency Exchange] 2・15 GPA Fa-So-La DUTY FREE 44 No.3 Satellite 58 Mizuho Bank 77 JAPAN DUTY FREE NORTH 1 [ATM] 78 JAPAN DUTY FREE NORTH 2 29・66 Seven Bank

Brand Boutiques 23 24 25 26 27・64 28 30・63 31・65 32

Fashion & Luxury (SWAROVSKI/LACOSTE/FURLA/Folli Follie) LOEWE BURBERRY COACH BVLGARI Cartier HERMÈS Salvatore Ferragamo TIFFANY & CO.

72 4F

17

18 71

11A 11B (2F)

Domestic Services Area Information Counter Restroom   Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom Nursery  Elevator

North Wing

77 76

From 1F

34

Domestic Departure Gate

55

[Traveler's Insurance]

22・46・59・74 Automatic Policy Sales Terminal

Facilities & Services [Relaxation Facilities]

73

15 11

12

14

No.1 Satellite Transfer Counter AED International Departure Domestic Departure Domestic Arrival

[Children's Facilities]

10・42 Kids Park 47 Children's Playroom

Access

No.5 Satellite

7 19 37 41 43 49 55 61 73 75

From 1F Domestic Security Check

18

To No.4 Sat

After Passport Control

33 32 3 South Wing 31 30 29 Immigration Customs Counter 28 27 26 4 25 5 24 23 To 4F 82 7 8 9 22 10

11 21 12 13 14 15

19

54

11

48 49 50 51

2F

61 62

57 59

52 53

Te r m i n a l 2

Shuttle Bus Gate for Terminal 2 59

47

46

32

1 34 2

Departure Bus Stop Gate 59A−B

23

Te r m i n a l 1

34

No.3 Satellite

56

3F・4F

47

1F

No.2 Satellite

24

26

36

38

25 60 4F

Central Building

45

37 36 35

38 2F・4F

46

27 Terminal 2 Bus Gate 28A−G (To 2F)

43 44

40

2F

2F 1F B1F

Shuttle Bus Departure Gate for

31

33

35

37

41

3F

3F

Services

3F

Duty Free & Shopping Area

Restaurants & Shops/Observation Deck International Departure Lobby/Restaurants & Shops Duty Free & Shopping Area Immigration/Domestic Departure Area International Arrival Lobby/ Domestic Check-in Counter B1F Railways(JR & Keisei) 5F 4F 3F 2F 1F

5F 4F

Airline Lounges 20 20 38 38 45

ANA SUITE LOUNGE ANA LOUNGE ANA SUITE LOUNGE ANA LOUNGE United Club United Global

45 First Lounge

THE CLUBHOUSE

56 (Virgin Atlantic Airways) 57 KAL LOUNGE(Korean Air) 60・72 DELTA Sky Club 72 Air France Lounge

48 Dayrooms & Showers [Reflexology & Body Care]

52 Raffine [Oxygen Bar]

53 Oxygen Lounge JUKO

After Domestic Check-in Shops 81 ANA FESTA Domestic Gate Shop

12


Terminal

1

4 5F 4F

34 35

39 38 37

36

To 5F 33

To 5F

12

10

NEW

64

23 24

25 56

63

Z

61

22 21 20

60

ck te

r

yC he

un

in

k-i

cC

Ch

he

ec

ck-

nC o

rit cu Se

ati tom Au

Restaurants & Cafes EXCELSIOR CAFFÉ SUBWAY ROYAL COFFEE SHOP NANOSATO TANG DYNASTY TO-SHO-MEN TSUKIJI SUSHI-IWA SHINSHU ORAGASOBA SEIYOKEN Jewel Gourmet EBISUTEI KEISEI YUZEN SUSHI YURAKU RESTAURANT AVION STARBUCKS COFFEE

72

74 75 76 77

F

80 79

78

Shops 2 6 12 14 15 16 17 18 19 20 21 22 23 24 25 27 28 29 31

LAPAX UNIQLO MIKIMOTO SEIKO SHISEIDO AOYAMA BOOK CENTER EXPRESS GLASS

B JIRUSHI YOSHIDA 54 (BEAMS X PORTER) Fa-So-La NEWS Fa-So-La DRUGSTORE South Wing Store 62 GINZA AKEBONO TSUTAYA 64 Fa-So-La GIFT SHOP South Wing Store cosmétics makanai 66 Fa-So-La ITOEN SATSUMAYA OKUTANI 67 KEY POINT Kyoto Craft Mart 74 Predeparture Gift Order Service HAKUHINKAN TOY PARK 79 CHIBANIPPO BOOK SHOP AUDIO SPACE 80 ASD KUKOUSENMONDAITEN MUJI to GO Seasonal COSPA AKIHABARA Store NRT SATELLITE STATION graniph Seasonal TiCTAC Store Control Bear POP UP STORE TOKYO SHOKUHIN KAN ATM/Financial/Insurance Services [Banks] FUJI-DOLL Japanese souvenir shop Sakura 60 Bank of Tokyo-Mitsubishi UFJ One-Village One-Product Market [Currency Exchange] ITS' DEMO 1・77 GPA DRUG STORE OMORI 8 Sumitomo Mitsui Banking Corporation FOODS SHOP OMORI 9 Chiba Kogyo Bank CHIBA TRADE CENTER 71 Bank of Tokyo-Mitsubishi UFJ

72 Mizuho Bank [ATM]

Facilities & Services [Barber Shops & Beauty Salons]

7 Sumitomo Mitsui Banking Corporation CITIBANK/Shinsei Bank/

9 Tokyo Star Bank/Chiba Bank

Before Passport Control

Information Counter Intercom    Police Restroom   Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom Nursery  Elevator Escalator

G

Glass Tower

32 33 46 47 48 49 50

weather conditions even during opening hours.

Central Building

63 Nail Quick [Cellular Phone Rental]

Smoking Area  Mailbox Massage Chairs Coin-operated Internet Terminals Coin-operated Lockers Meeting Point AED International Departure

96 ramen kagetsu arashi 97 TAIYO 100 Yomenya Goemon

Shops

4・78 7 9・70 26 57 70

JAL ABC/QL Liner 88 KUMU SKY Cellular 60 Bank of Tokyo-Mitsubishi UFJ 89 FUKUJUEN Telecom Square 71 Keiyo Bank/JP BANK/AEON BANK 98 LAWSON DoCoMo World Counter Narita 1 72 Mizuho Bank/AEON BANK 99 Biplane [Credit Card Service Counters] KDDI Counter Facilities & Services Ubiqi Space/XCom Global [Barber Shops & Beauty Salons] 7 Member Service Desk(JTB Travel Card/JCB) [Traveler's Insurance] [Portable DVD Player Rental] 86 Hair Salon Kings [Rental Lounges] 12 TSUTAYA Tokio Marine & Nichido/ 1 Mitsui Sumitomo Insurance/JI [Rental Lounges] 82・84・85 Rental Lounges(For groups) 8 Tokio Marine & Nichido/SOMPO JAPAN 11・69・75 Rental Lounges(For groups) 9 AIU Reception Desk/Traveler's Lounge 82 Rassurants (For individuals) 71 Tokio Marine & Nichido

5F

Mitsui Sumitomo Insurance/

72 AIU/ace insurance

Post & Baggage Services [Postal Service]

52 Post Office Counter [Baggage Delivery]

4・78 GPA 4・78 JAL ABC 4・78 QL Liner [Baggage Wrapping]

3 wRapper RAPI

Before Passport Control Restaurants & Cafes 90 91 92 93 94 95

KAISEN MISAKIKO FUJIYA JITSUEN TEUCHI UDON KINEYA Thai Restaurant Jai Thai Williams SKY KITCHEN

Access

Before Passport Control

McDonald's SOJIBOU BAGEL & BAGEL Soup Stock Tokyo Dashichazuke EN TULLY'S COFFEE GINZA LION

NAA Art Gallery 10:00-18:00

Te r m i n a l 2

4F

73 5F

k

South Exit S4

er

K

81

NEW 55 56 58 59 61 73 76

82

*May be closed due to

c he yC

2

84

83

nt

I

From 4F

rit

North Exit N4

E

From 3F

J

99 From 4F

94 95 97 96 98

cu D

North Exit N3

South Exit S2

South Exit S3

From 4F

North Wing

Se

North Exit N1

Before Passport Control

1

4

*Until June 3

ou nC

H

Control Bear NEW POP UP STORE

C

North Exit N2

G

6

B

<Seasonal Store>

Ticket Counter 3

93

NEW

71

A

k-i

F

92

6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31)

From 4F

ec

E

8

13

South Exit S1

D

100

91

85

5F

Ch

7

5F

88 89

NEW

69 70

66

Central Exit C1 Curbside Check-in

C

50

Cosmos Plaza

B

86

67

19

55

90 87

From 4F

52

A

South Wing

18

54 57 58 To 5F 53 59

62

9

46 47 48 To 5F 49

17

Observation Deck*

FM Studio Narita Airport Studio "SKY GATE"

44

14 15 16

31 32

28 29 27 26

45

Te r m i n a l 1

11

*Until June 3

5 10 34 35 36 37 38 39 40 41 42 43 44 45 53

5F

43

To 5F

<Seasonal Store>

COSPA AKIHABARA NRT SATELLITE STATION

40 41 42

3F 2F 1F B1F

5F

Central Building

Mail can only be posted before Passport Control. There are no mailboxes beyond Passport Control. Postcards can be sent at the Information counter.

5

4F

Services

International Departure Lobby Restaurants & Shops

Restaurants & Shops/Observation Deck International Departure Lobby/Restaurants & Shops Duty Free & Shopping Area Immigration/Domestic Departure Area International Arrival Lobby/ Domestic Check-in Counter B1F Railways(JR & Keisei) 5F 4F 3F 2F 1F

5F 4F

[Credit Card Members' Lounges]

Business & Travel Support Center

83 (T.E.I Lounge)

83 IASS Executive Lounge 1 [Internet Facilities & Cellular Phone Rental]

Business & Travel Support Center

83 (T.E.I Lounge)

[ID Photographs]

87 Passport Photo Booth [Silence Room]

81 Silence Room

14


Terminal 2

1F

54 ruinas el dia

7:30-21:00 Accessories

▶P.21

earth music&ecology

4 7:00-22:00 Imported foods & Misc. goods *Reopens mid-April

SAKURA ★

☎0476-34-6208

3 7:00-20:00 Japanese souvenirs

▶P.23

55 airport store 4F

☎0476-32-8082

3F

11 Predeparture Gift Order Service 7:00-21:00

LA TOQUE

Before Passport Control

1F

▶P.21 ☎0476-34-6202

MEIJI PARLOR

THE AIRPORT STORE 57 UNITED ARROWS LTD.

☎0120-929-122

14 7:00-L.O.20:45 Coffee shop

☎0476-34-6161

2F 24 CAFÉ de CRIÉ 7:00-L.O.20:30

▶P.21 ☎0476-34-6565

7:30-21:00 Seafood

39 8:00-L.O.20:15 Ramen noodles 40 SHAHODEN 7:30-L.O.20:15

7:30-21:00 Souvenirs

7:00-L.O.20:30

61 Café CROISSANT 7:30-L.O.20:15

[Fast Food] 38 McDonald's 6:30-L.O.21:00

4F

▶P.26 ☎0476-34-8640 ▶P.26

KYOKOMONO IWAI

13 7:30-21:00 Japanese decorations 14 OMIYAGE KEISEI

▶P.26 ☎0476-30-1567

TAKOBON

62 8:30-L.O.20:30 Takoyaki & Beer

7:30-21:00 Bento & Sushi ☎0476-34-6170 9:00-L.O.20:30

☎0476-34-8070

▶P.26 ☎0476-34-8811

7:00-L.O.20:30

7:00-21:00

☎0476-34-6385

Chiba marche

▶P.25

30 Sushi Misakimaru

5:00-20:30

2F 26 HOT HEART ★ 6:30-20:00

▶P.25

7:30-L.O.20:30 Tempura ☎0476-34-6133

Obon de Gohan

☎0476-34-6169

42 7:30-L.O.20:30 Cafe & Light meals

▶P.26

☎0476-34-6096

[Western Cuisine] 2F 23 LA THEIERE

4F

Cayhane Kaya

☎0476-34-6787

45 BLUE SKY Souvenir Plaza 7:30-21:00 Souvenirs

8:00-L.O.20:30

▶P.21 ☎0476-34-6200

4F 41 LA VISTA 7:30-L.O.20:30

▶P.26 ☎0476-34-6194

4F

▶P.21 22 Reg. business hours: 9:00-15:00(closed Sat/Sun/Hol.)

2F

Currency Exchange: 9:00-18:00(daily)

▶P.21 Chiba Bank 28 Reg. business hours: 9:00-15:00(closed Sat/Sun/Hol.)

Currency Exchange: 9:00-18:00(daily)

Juchheim

52 7:30-21:00 Homemade sweets

NARITA KADAN ★

53 7:30-21:00 Florist & Gifts

▶P.26

☎0476-34-6377

1F

▶P.26 ☎0476-34-8587

▶P.23 ☎0120-191-625

51 Drug NAAS ★

5 spectre JINS

▶P.25

☎0476-34-6222 ☎0476-34-6033

7:30-21:00 Sunglasses

☎0476-34-6063

Kutsushitaya

6 7:30-21:00 Socks & Leg wear

▶P.25

☎0476-34-6087

4F

San-ai Swimwear Paradise

8:00-20:00

49 Brooks Brothers

1 Resona Bank 19 Bank of Tokyo-Mitsubishi UFJ

▶P.23

4 Keiyo Bank 6 Chiba Bank

▶P.24

▶P.23

6:45-20:30

[ATM]

Bank

▶P.20

Chiba Bank

▶P.21

B1F 6 Seven

1 8:00-21:00(weekdays/Sat/Hol.)

☎0476-34-6010

▶P.26 ☎0476-34-6613

▶P.21

7:00-22:00 *Open on alternating shifts.

▶P.25

▶P.25 ☎0476-33-0411

2 Bank of Tokyo-Mitsubishi UFJ 3 Mizuho Bank

12 GPA

23 8:00-20:00 Swimwear & Swimming accessories 29 MINIPLA ★

▶P.21

6:30-23:00 *Open on alternating shifts.

7:00-22:00 *Open on alternating shifts.

3F

☎0476-32-9035

▶P.26

1 Chiba Kogyo Bank 20 Sumitomo Mitsui Banking Corporation

6:30-23:00 *Open on alternating shifts.

[Fashion & Misc. Goods] 3F 14 UNIQLO 7:00-20:30

▶P.20

7:20-20:20

☎0476-34-6227

▶P.25

☎0476-34-8612

ATM/Financial/Insurance Services

[Currency Exchange] ▶P.26 B1F 1 GPA

LAPAX ★ 4 7:30-21:00 Bags & Suitcases

▶P.26 KITAMURA CAMERA ★ 36 7:00-20:30 Cameras & Photographs

11:30-final check-in 17:00(Sat/Sun/Hol.) ☎0476-34-6635

48 7:30-21:00 Specializing in rice crackers

8:00-20:00

15

▶P.26 ☎0476-34-6205

GINZA AKEBONO

▶P.21 ☎0476-34-6331

☎0476-34-8855

▶P.20 KS Dentistry Narita International Airport Clinic

☎0476-34-8675

☎0476-34-6011

▶P.25

Eye Clinic Hours: Thursday(excluding holidays) ☎0476-34-6119

10 11:30-final check-in 20:00

▶P.26 Wagokorosouka 47 7:30-21:00 Japanese & Western confectionary

▶P.21

[Electrical Appliances] 31 AUDIO PLAZA ★

B1F

[Banks] ▶P.26 Bank of Tokyo-Mitsubishi UFJ

▶P.23 AILE PLAZA ★ 20 7:00-21:00 Travel goods & Medical products

7:30-21:00

▶P.20 Nippon Medical School Narita International Airport Clinic

4 9:00-17:00(daily)

☎0476-34-8668

44 7:30-21:00 Japanese goods

▶P.21

☎0476-34-8645

7:30-21:00

Medical Facilities

▶ 16 YOKOYAMA Modern & Antique P.25 ▶P.25

▶P.26 ☎0476-34-8861

☎0476-34-8525

11:30-20:00(Sat/Sun/Hol.) ☎0476-34-6088 Chiba special products

18 MAKIBA ★

3F

7:30-21:00

▶P.25

BeeBox

☎0476-34-6015

10 11:00-19:00(weekdays)

☎0476-34-8630

32 7:30-21:00 Toys & Character goods

[Convenience Stores & Others] ▶ B1F 3 LEO TWO(Copy & Fax Services)★ P.20

1F

35 TIME GALLERY

7:30-21:00 Arts & Crafts ☎0476-34-8598

▶P.25

27 TENTEI

7:30-L.O.20:25

7:30-21:00 Souvenirs

4F

▶P.26 ☎0476-34-8608

[Travel Goods & Pharmaceuticals] 22 7:00-L.O.20:30 Udon & Soba noodles DRUG STORE LIVRE KEISEI ★ ▶P.20 ☎0476-34-6130 B1F 8 7:00-20:30 Travel goods & Medical products ▶ ☎0476-30-1078 P.25 24 TONKATSU INABA WAKO ☎0476-34-6135 8:00-L.O.20:30 ▶P.21 2F 25 DRUG BOX ★ ▶P.25 ☎0476-34-6777 7:00-20:00 4F 25 SUSHIDEN ☎0476-34-6180 9:00-L.O.21:00 ▶P.24 JUPITER ★ 5 7:00-21:00 Travel goods & Medical products ▶P.25 26 SOJIBOU

SANBEI

15 Chiba Boukyo ★

▶P.26

☎0476-34-8632

Access

▶ 21 Sushi-go-round GANSOZUSHI P.25

Bookstore

7:30-20:30

☎0476-34-6223

[Japanese Cuisine] ▶ 11 KYOTARU(take-out only) P.25

7:30-21:00

▶P.25 ☎0476-34-6881

50 NEWS STAND TACK

▶P.26

4F 34 8:00-20:00 Pearls & Jewelry

▶P.25

▶P.25

☎0476-34-8605

TASAKI

☎0476-34-8860

7:00-21:00

☎0476-34-6153

7:30-21:00

▶P.25 ☎0476-34-7826

☎0476-34-8515

☎0476-34-6230

Shops

4F 46 KAIZOSHA 7:00-21:00

▶P.25

TOKYO SHOKUHIN KAN ▶P.25 9 7:30-21:00 Japanese & Western confectionary

▶P.26

☎0476-32-0777

Te r m i n a l 2

37 UCC Café Plaza

▶P.25 ☎0476-34-8582

8 ANA FESTA Lobby gift shop

▶P.26

[Books & Magazines] ▶P.23 3F 2 STARBUCKS COFFEE 17 SANSEIDO BOOKSTORE ☎0476-34-6358 7:00-L.O.21:30 4F

8:00-20:00

▶P.26

▶P.25 [Cosmetics/Jewelry/Watches] ☎0476-34-6371 ▶P.25 33 THE GINZA

7 FUKUJUEN

☎0476-34-6136

4F

▶P.25 ☎0476-34-8457

7:30-21:00 Japanese tea ☎0476-34-8626

[Chinese Cuisine] Menya Kookai

▶P.21

▶P.25・26

▶P.26 MUJI to GO ★ 56 7:30-21:00 Fashion accessories & Travel goods

Te r m i n a l 1

5:00-L.O.22:00

▶P.20 ☎0476-34-6867

3 SEA GOURMET

☎0476-34-6190

6:45-L.O.21:15

[Cafes & Light Meals] B1F 9 DOUTOR COFFEE SHOP 6 LIVE COFFEE

7:30-21:00 Souvenirs

☎0476-34-6193

63 CAFE & DINING N's COURT

Restaurants & Cafes 7:15-L.O.21:00

2 TSUBASA

▶P.26

43 7:30-L.O.20:00 Curry & Omelette rice 4F

▶P.26

7:30-21:00 Ladies fashion & Accessories ☎0476-34-6178 ☎0476-33-1071

▶P.23

1 OKASHI GREENPORT 7:30-21:00

▶P.26 ☎0476-34-6126

Services

Terms and conditions for using credit cards and electronic money may differ from each store/facility. Store hours are subject to change. Liquid substances in carry-on luggage are restricted on international flights. ★ Clear, plastic, zip-top bags for carry-on liquid items available at these stores. Narita International Airport Official Website L.O. = Last Order

[Souvenirs] BLUE SKY Arrival Lobby South

8:00-19:00(Sun)

1F

JP BANK

1 7:00-21:00(weekdays)

▶P.21

8:00-21:00(Sat/Sun/Hol.)

2 CITIBANK

▶P.21

16


2F

7:00-21:00 Sat/Sun/Hol.

Chiba Bank

▶P.21

28 8:00-21:00(Mon-Sat/Hol.)

7:00-22:00

20 GPA

▶P.21

6:30-22:00

8:00-19:00(Sun)

1 Keiyo Bank

▶P.23

1 Seven Bank 4

▶P.23・24

8:00-21:00

1 Tokyo Star Bank

▶P.23

8:00-23:00

Mizuho Bank

3F

1F

▶P.22

7:00-23:00(Mon) 1 6:00-23:00(Tue-Fri) 6:00-22:00(Sat) 8:00-21:00(Sun)

▶P.23

3F 17 NPF 7:00-22:00

▶P.23

[Temporary Storage for Bonded Luggage] ▶ 1F 17 SEINO CUSTOMS CLEARANCE SERVICE P.21 6:30-last flight

[Coin-operated Lockers] Coin-operated Lockers 3F

8:00-21:00(Sun)

4 7:00-21:00(weekdays)

[European VAT Refund Service] ▶P.22 5 Innova Taxfree Group 6:30-last flight

7 Global Blue 7:00-21:00

Membership Card Desk

85(JAL card)

3F

▶P.23

13 AIU

▶P.23

7:00-20:30

(KTC/Sagawa) 5 QL Liner

▶P.22 ▶P.22 ▶P.21

6:30-last flight

(Fukuyama) 8 JAL ABC

▶P.24

7:00-last flight

3F

(Yamato) 18 GPA 7:00-last flight

(KTC/Sagawa) 18 QL Liner 6:30-last flight

▶P.20

5 JAL ABC

▶P.22

5 QL Liner

▶P.22 ▶P.21

11 SKY Cellular

▶P.21

19 Telecom Square

▶P.21

7 DoCoMo World Counter Narita 2

▶P.23

8 JAL ABC

▶P.24

7:00-20:30 7:00-21:00

6:30-last flight

(Yamato) 15 GPA

5 Mobile Center Narita 2

7:30-21:00

6:00-last flight

1F

▶P.20

6:30-21:00

7:00-21:00

▶P.23

▶P.23

3F

12 Telecom Square

▶P.23

15 KDDI Counter

▶P.23

18 QL Liner

▶P.23

7:30-21:00 7:00-20:00 7:00-21:00

[Lottery Ticket Counter] 3F 12 NPF

10:00-20:00

4F

7:00-21:00

58 T.E.I Lounge(Copy & Fax Services)

▶P.26

3F

8:00-21:00

4F

▶P.23

▶P.24 ☎0476-34-6217

74 TULLY'S COFFEE

▶P.24 ☎0476-34-6659

7:30-21:30

[Japanese/Western/Chinese Cuisine] ▶P.23 ASIAN CAFE Bowl Bowl 51 7:30-L.O.20:30 Cafeteria

☎0476-34-6610

P.23 3F 62 BLUE SKY Cafeteria ☎0476-34-6215 8:00-L.O.20:30 ▶

BLUE SKY MISO KITCHEN

▶P.24

☎0476-34-6645

▶P.21・26

▶P.23

7:00-22:00

Shops [Books & Magazines] ▶ 70 SANSEIDO BOOKSTORE Satellite P.24 3F

7:30-21:00

☎0476-34-6883

74 KAIZOSHA Bookstore

▶P.24

☎0476-34-8111 7:30-21:30 [Pet Hotel/Grooming/Animal Hospital] Pet Inn ROYAL Narita Airport ▶P.20 [Travel Goods & Pharmaceuticals] B1F 11(Multi-level Parking Garage) ▶P.24 22 NAAS Traveler's Shop Telephone inquiry hours 6:00-23:00 ☎0476-34-6800

[Railway/Bus Ticket Counters] 8 Railway/Bus Ticket Counters ▶P.21 1F

12 6:30-23:00 *See P28 for details.

[Car Rental]*Open times vary depending on company. ▶P.21 Toyota/Times/Nippon/ 1F 13 Orix/Nissan 7:00-22:00

[Hotel Reservations] 1F 19 Hotel Reservations [Observation Deck ] Observation Deck 4F

▶P.21

▶P.23 ☎0476-34-6612

83 8:00-L.O.20:30 Japanese & Western

6:00-23:00

[Repair Shop] 3F 17 NPF

▶P.23 ☎0476-34-8866

71 BLUE SKY Gate 92 7:30-21:30

¥100/10 mins.

[ID Photographs] 2F 59 Passport Photo Booth

AVION

59 ROYAL AIRPORT STAND

7:00-21:00

[Internet Facilities] 2F Coin-operated Internet Terminals ▶P.21・23

▶P.23 ☎0476-34-6868

3F 50 CAFE & BAR 8:00-L.O.20:00

☎0476-32-2364・2375

[Credit Card Members' Lounges] ▶P.25 19 IASS Executive Lounge 2

41 EXCELSIOR CAFFÉ 7:00-L.O.21:00

3F

☎0476-34-8536 ▶P.24 ☎0476-34-6607

[Electrical Appliances/Foods/Folk Craft ] ▶ 53 Fa-So-La TAX FREE AKIHABARA P.23 3F

7:30-21:30

8:00-20:30

▶P.24 ☎0476-34-6175

27 Minamoto Kitchoan

3F

▶P.24 ☎0120-191-625

38 BLUE SKY Gate 63

▶P.24 ☎0476-34-6210

40 BLUE SKY Gate 74

▶P.23 ☎0476-34-6212

7:30-22:00 7:30-21:30

59 ROYAL AIRPORT STAND 8:00-21:00

60 BLUE SKY Gate 82 ▶P.21

☎0120-191-624

[Souvenirs & Misc. Goods] 26 Brand JA 7:30-21:30

▶P.25・26

☎0120-191-624

▶ 61 Fa-So-La TAX FREE FUJIYAMA P.23

8:00-21:00

▶P.21

6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31) *May be closed due to weather conditions even during opening hours.

[Silence Room] Silence Room

7:00-21:00

74 DRUG BOX 7:30-21:30

7:30-21:30

8:00-16:30

[Tickets] ▶P.23 1F 11 Ticket pia

9:00-18:00

▶P.25 ☎0476-32-2364・2375

▶P.23 ☎0476-34-6212

Access

8:30-20:00(daily)

▶P.23

☎0476-34-6056

8 SoftBank Counter 1F 12 7:00-18:00 or 12:00-18:00

Post & Baggage Services

[Baggage Delivery] (Fukuyama) 5 JAL ABC

☎0476-34-6350

7:00-22:00

7:00-21:00

[Postal Service] 3F 16 Post Office Counter

▶P.21

6:00-22:00

7:00-21:00

SOMPO JAPAN/ 13 Mitsui Sumitomo Insurance

4F

8:00-20:00

7:00-21:00

▶P.24

7:00-21:00

18 Group Reception

40 BLUE SKY Gate 74 7:30-21:30

▶P.21 ▶P.25・26

▶P.24 ☎0476-34-6210

7:30-22:00

Traveler's Lounge Rassurants ▶P.25 18 (For individuals)

8:00-20:00

B1F

27・29(For groups) 7:00-21:00

[Cellular Phone Rental] ▶P.24 5 SoftBank Counter

7:00-11:00 / 14:00-20:00

[Traveler's Insurance] 10 Tokio Marine & Nichido

2F

18・60(For groups) ▶P.23

[Information] 1F 9 Tourist Information

3F 86 Nail Quick 10:00-20:00

▶P.21

Restaurants & Cafes [Cafes & Light Meals] 38 BLUE SKY Gate 63

Te r m i n a l 2

3F

▶P.23・24

▶P.21 [Barber Shops & Beauty Salons] ▶P.21 2F 30 Earnest

[Credit Card Service Counters] ▶P.24 Member Service Desk 9(JTB Travel Card/JCB) 8:00-20:30

[Rental Lounges] 16 1F (For groups)

Facilities & Services

9:00-19:00

▶P.21

2F 30 11:00-21:00(final check-in 20:20) ☎0476-34-6600

Available only to passengers who have completed security inspections prior to departure. Not available for use by those on tours and by those picking up or dropping off passengers.

7:00-21:00

7:00-22:00

▶P.24

8:00-21:00(Sat/Sun/Hol.)

1F

[Reflexology & Body Care] Raffine

After Passport Control

Te r m i n a l 1

Sumitomo Mitsui Banking Corporation ▶P.24 [Baggage Wrapping] 3F 17 NPF

▶P.20

B1F 2 7:00-21:00(final check-in 20:30) ☎0476-34-5230

From ¥300/use/day(max. 8 days)

4 8:00-23:00(weekdays/Sat)

JP BANK

[Relaxation Facilities] Showers

Services

Bank of Tokyo-Mitsubishi UFJ ▶P.21 [Baggage Storage] 5 JAL ABC ( )

22 7:00-23:00(weekdays)

7:30-21:30

▶P.23 ☎0476-34-6612 ▶P.23 ☎0476-34-6128

1F 21 6:00-21:00 *Please contact the nearest Information counter before using.

17

18


69 BLUE SKY Gate 91 8:00-21:30

▶P.24 ☎0476-34-6648

ATM/Financial/Insurance Services

7:30-20:00

[Fashion] 3F 39 FaSoLa MEN'S 7:30-21:30

☎0476-34-6220

▶P.23

☎0120-191-625

▶P.23・24

30 Fa-So-La DUTY FREE 42 Liquor & Tobacco

▶P.23・24

3F

36 JAPAN DUTY FREE 65 7:30-21:15 8:00-21:00 37 JAL DUTYFREE 67 7:00-21:00 8:00-21:00

☎0120-191-625 ▶P.23 ☎0120-029-023 ▶P.23

32 TUMI

7:30-21:30

33 LeSportsac 7:30-21:30

34 Samantha Thavasa 7:30-21:30

47 GUCCI

7:30-21:00

☎0120-34-8596 ▶P.23

☎0120-191-625

▶P.23 ☎0120-34-8596

7:30-21:30

56 Cartier

▶P.22

▶P.23・24

[Reflexology & Body Care] ▶P.23 Raffine

3F 52 9:00-21:00(final check-in 20:30) ☎0476-30-1459

B1F

Railways(JR & Keisei)

▶P.24

21 Kids Room 3F 63 Children's

▶P.23

Playroom

5

4

Before Passport Control

3

6

▶P.23

(2F) 81 Kids Park

[Internet Facilities] ☎0120-191-625 2F Coin-operated Internet Terminals ▶P.23 ☎0476-34-8946

3F

2

(2F) 75 Dynasty Lounge

1

JR EAST Travel Service Center

☎0120-191-625

LIVRE KEISEI Mini Shop

11

NEW

10

Cathay Pacific Airways

(2F) 77 Admirals Club

▶P.23

(2F・4F) 78 Sakura Lounge

▶P.24

(3F・4F) 78 First Class Lounge

▶P.24

American Airlines

▶P.23

▶P.23

Tabi Room

8 9

Multi-level Parking Garage

▶ 76 First and Business Class Lounge(4F) P.23

☎0120-191-625

58 Salvatore Ferragamo

JR Line Ticket Gate Narita SKY ACCESS Line and Keisei Main Line Ticket Gate Security Check

▶P.23

China Airlines

▶P.23

▶P.23 ☎0120-191-625

Airport Terminal 2 Station

Airline Lounges

☎0120-029-023 ☎0120-32-8680

57 HERMÈS

▶P.23・24

¥100/10 mins.

▶ 3F 82 NTT Group presents〈Broadband CAFÉ〉 P.23 8:00-20:00

▶P.23

☎0120-191-625

7:30-21:30

Airline Lounges

(3F) 2F 33 Sakura Lounge Japan Airlines

▶P.24

▶P.23

7:30-21:30 7:30-21:30

▶P.22

Park

¥200/10 mins.

▶P.23 ☎0120-34-8596

▶P.23 ☎0120-191-625

55 TIFFANY & CO.

2F 31 Kids

☎0476-34-8537

Massage Chairs

☎0120-34-8596

49 COACH

54 BVLGARI 64 7:30-21:30 8:00-21:00

▶P.22

¥200/10 mins.

facilities are not childcare centers. Children [Children's Facilities]*These must be accompanied by an adult at all times.

▶P.23 ☎0120-191-625

7:30-21:30

Massage Chairs

facilities are not childcare centers. Children [Children's Facilities]*These must be accompanied by an adult at all times.

23 7:00-21:30

3F

▶P.22 ☎0476-34-6616

Access

3F

Automatic Policy Sales Terminal

[Relaxation Facilities] Dayrooms & Showers

Domestic Terminal

Facilities & Services

▶P.23・24

Dayrooms: until 20:30 Showers: until 21:00

Shops 2F 32 BLUE SKY 5:00-20:00

2F

Facilities & Services

▶P.23

48 BURBERRY 7:30-21:30

▶P.21 ☎0476-34-7836

Te r m i n a l 2

7:30-21:30

1F 60 AirAsia CAFÉ 5:30-17:30

7:00-21:00

▶P.23

Brand Boutiques 31 OMEGA

3F

☎0120-32-8680

Fa-So-La DUTY FREE 45 Tobacco & Liquor 7:30-21:30

▶P.24

3F 25 7:00-22:00 *Single withdrawal is limited to ¥30,000 as its After Passport Control.

☎0120-191-625

35 ANA DUTY FREE SHOP 7:30-21:30

Shops

[ATM] Seven Bank

24・68・84

Available only to passengers who have completed departure procedures for domestic flights (JAL, Skymark, Jetstar). Not available for use by those on tours and by those picking up or dropping off passengers.

Te r m i n a l 1

29 Fa-So-La DUTY FREE 46 Cosmetics & Perfumery

7:30-21:30

▶P.23

Available only to passengers who have completed departure procedures for domestic flights (AirAsia). Not available for use by those on tours and by those picking up or dropping off passengers.

[Traveler's Insurance]

Duty Free Shops 7:30-21:30

▶P.24

After Domestic Check-in

Services

▶P.24 [Currency Exchange] 71 BLUE SKY Gate 92 ☎0476-34-6217 7:30-21:30 28 Chiba Bank 3F 8:30-20:00 ▶P.24 3F 72 BLUE SKY Gate 94 ☎0476-34-6219 7:30-21:30 66 Keiyo Bank 8:30-19:00 ▶P.24 73 BLUE SKY Gate 98

3F

Japan Airlines Japan Airlines

Information Counter Intercom Police

Restroom Multi-function Restroom (Ostomates' Toilet)

79 QANTAS BUSINESS LOUNGE(2F)▶P.23

Before Passport Control

(2F) 80 Sakura Lounge

▶P.24

Restaurants & Cafes

(3F) 80 First Class Lounge

▶P.24

Shops

Japan Airlines Japan Airlines

9 DOUTOR COFFEE SHOP 3 LEO TWO 8 DRUG STORE LIVRE KEISEI

Elevator Escalator Railway Ticket Sales

Medical Facilities Nippon Medical School

4 Narita International Airport Clinic

International Departure Domestic Departure

Facilities & Services [Cellular Phone Rental]

5 SoftBank Counter 5 Mobile Center Narita 2 KS Dentistry 10 Narita International Airport Clinic [Relaxation Facilities]

ATM/Financial/Insurance Services [Currency Exchange]

1 GPA [ATM]

2 Showers

[Pet Hotel/Grooming/Animal Hospital]

Pet Inn ROYAL

11 Narita Airport

6 Seven Bank

19

20


Terminal

2

1F

After Passport Control

Domestic Check-in

2F 1F

Before Passport Control

16

20

17 18

Domestic Security Check

Zone B 12

15 14 13

North Exit 3

Domestic Area

1 7 11 10 21 North Exit 1

North Exit 2

Terminal Connection Bus Gate 8

19

9

Central Exit

Zone A 8

1 2 3 20

South Exit 1

South Exit 2

5

South Exit 3

Domestic Flight Exit

76

75 72

From 3F

71

61

Main Building Quarantine Immigration

Jetstar

62

59

21

32

30

28

29

Multi-level Parking Garage South

Coin-operated Internet Terminals Connection Counter AED International Departure Domestic Departure

33 3F

From 1F

International Arrival Domestic Arrival

2F Before Passport Control Restaurants & Cafes 23 LA THEIERE 24 CAFÉ de CRIÉ Shops 25 DRUG BOX 26 HOT HEART

65

To 1F Domestic Departure Gate G−I

1F

67

Domestic Area *Excluding AirAsia

Departure [Rental Lounges] Bus Gate A−F 27・29 Rental Lounges (For groups) ATM/Financial/Insurance Services [ID Photographs]

Domestic Security Check

24

Nursery Elevator Escalator Smoking Area Mailbox Massage Chairs

64

66

From 1F From 3F Domestic-International Transfer Facilities (Security Check)

Information Counter Intercom Police Restroom   Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom

63

27

26

23

Multi-level Parking Garage North

Domestic Area

Immigration 31

Before Passport Control

Shops 60 AirAsia CAFÉ

1F

Domestic-International Transfer Facilities (Passport Control)

Before Customs

22

After Domestic Check-in

Departure Bus Gate G, H Departure Gate I

Domestic Check-in

Quarantine Security Check for Connections

25

21 Silence Room

Access

73

19 Hotel Reservations [Silence Room]

To 1F Domestic Departure Bus Gate A–F

Shuttle Platform

74

[Hotel Reservations]

[Baggage Storage]

To 3F Domestic Departure Gate 63–67

77

Toyota/Times/Nippon/

13 Orix/Nissan

5 JAL ABC 5 QL Liner 15 GPA 5 JAL ABC 20 GPA

The Shuttle Will Arrive at Sat. 3F

1F

Terminal 1 Bus Gate 60

8・12 Railway/Bus Ticket Counters [Car Rental]

[Baggage Delivery]

After Passport Control Departure Bus Gate 70A–M

16 Rental Lounges (For groups) [Railway/Bus Ticket Counters]

5 Innova Taxfree Group 7 Global Blue Post & Baggage Services

Before Passport Control

2F

11 Ticket pia [Rental Lounges]

[European VAT Refund Service]

To 2F

5

JAL ABC QL Liner SoftBank Counter SKY Cellular Telecom Square

[Tickets]

1 Chiba Bank/JP BANK 2 CITIBANK

Terminal Connection Bus Gate 18

Road Traffic Information

5 5 8・12 11 19

Chiba Kogyo Bank Bank of Tokyo-Mitsubishi UFJ Mizuho Bank Sumitomo Mitsui Banking Corporation

[ATM]

4 6

9 Tourist Information [Cellular Phone Rental]

[Currency Exchange]

Animal and Plant Health Inspection

3

[Information]

Te r m i n a l 2

*Only for departures on AirAsia

2

17 SEINO CUSTOMS CLEARANCE SERVICE Facilities & Services

Te r m i n a l 1

Restaurants & Cafes 6 LIVE COFFEE 14 MEIJI PARLOR

Baggage Claim Animal and Plant Customs Health Inspection Inspection

Restaurants & Shops/Observation Deck 3F Departure Concourse International Departure Lobby 2F Arrival Concourse Immigration/Domestic Area International Arrival Lobby/ Domestic Area B1F Railways (JR & Keisei)

Shops 4 BLUE SKY Arrival Lobby South 10 Chiba marche 18 MAKIBA ATM/Financial/Insurance Services

RENOVATED

Baggage Claim Animal and Plant Customs Health Inspection Inspection

Satellite

4F 3F 2F 1F

[Temporary Storage for Bonded Luggage]

1F

AirAsia

60

Satellite

B1F

Departure Bus Gate J–M

Main Building

3F 2F

3F

2F

Domestic Check-in Japan Airlines/ Skymark Airlines Please proceed to the 2F Domestic Area after check-in.

Main Building

Main Building

4F

Services

1 2F

International Arrival Lobby Immigration/Domestic Area

1F

[Banks]

22 Bank of Tokyo-Mitsubishi UFJ 28 Chiba Bank [ATM]

22 Bank of Tokyo-Mitsubishi UFJ 28 Chiba Bank Facilities & Services

59 Passport Photo Booth

After Domestic Check-in ShopsBLUE SKY Domestic Terminal 32 BLUE SKY Domestic Terminal Facilities & Services

[Barber Shops & Beauty Salons] [Children's Facilities ]

30 Earnest [Reflexology & Body Care]

30 Raffine

31 Kids Park Airline Lounges 33 Sakura Lounge (Japan Airlines)

22


Terminal

2

3F

87

88

85

83

81

Satellite 59

86

60

84

61

62

91

76

77 2F

75 73

72

71

18 7

Before Passport Control ア NEW

Restaurants & Cafes 2 STARBUCKS COFFEE Shops 3 SAKURA 5 JUPITER 11 Predeparture Gift Order Service 14 UNIQLO 20 AILE PLAZA ATM/Financial/Insurance Services

North Exit 3

B

C

[Credit Card Service Counters]

Member Service Desk

9 (JTB Travel Card/JCB)

85 Membership Card Desk (JAL card) [Traveler's Insurance]

10 Tokio Marine & Nichido

[Postal Service]

16 Post Office Counter [Baggage Delivery]

8 JAL ABC Resona Bank 18 GPA Keiyo Bank 18 QL Liner [Baggage Storage & Wrapping] Chiba Bank GPA 17 NPF Bank of Tokyo-Mitsubishi UFJ Facilities & Services [ATM] [Barber Shops & Beauty Salons]

Sumitomo Mitsui Banking Corporation/

4 Seven Bank/JP BANK

23

13

H

2 3

Check-in Counter I J K

86 Nail Quick [Cellular Phone Rental]

7 DoCoMo World Counter Narita 2 8 JAL ABC 12 Telecom Square

94

96

21 78 4F 78 2F・3F

24 25 26 27 28

61

10

12

Central Exit

P

15 KDDI Counter 18 QL Liner [Lottery Ticket Counter]

12 NPF [Repair Shop]

17 NPF

After Passport Control Restaurants & Cafes 38 BLUE SKY Gate 63 40 BLUE SKY Gate 74 41 EXCELSIOR CAFFÉ 50 CAFE & BAR AVION 51 ASIAN CAFE Bowl Bowl 59 ROYAL AIRPORT STAND 62 BLUE SKY Cafeteria 71 BLUE SKY Gate 92 74 TULLY'S COFFEE 83 BLUE SKY MISO KITCHEN Shops 22 NAAS Traveler's Shop 26 Brand JA 27 Minamoto Kitchoan

65

66

38

R

S To 2F

8

N

Fa-So-La TAX FREE 53 AKIHABARA ROYAL AIRPORT STAND BLUE SKY Gate 82 Fa-So-La TAX FREE FUJIYAMA BLUE SKY Gate 91 SANSEIDO BOOKSTORE

70 Satellite

71 BLUE SKY Gate 92 72 BLUE SKY Gate 94 73 BLUE SKY Gate 98 74 KAIZOSHA Bookstore 74 DRUG BOX Duty Free Shops Fa-So-La DUTY FREE

29・46 Cosmetics & Perfumery Fa-So-La DUTY FREE

30・42 Liquor & Tobacco

35 ANA DUTY FREE SHOP 36・65 JAPAN DUTY FREE 37・67 JAL DUTYFREE

Narita Airport Stage "SKYRIUM"

South Exit 2

38 BLUE SKY Gate 63 39 FaSoLa MEN'S 40 BLUE SKY Gate 74

59 60 61 69

64

T

Q

9

South Exit 1

63

67 5 85 6

O

11

62

Security Check

4 South Departure Gate

M

Domestic Departure

29 30 74

Immigration Customs Counter

L

International Departure

*Smoking area and nursery for use by domestic passengers only, depending on the time.

South Group Counter

SOMPO JAPAN/

13 Mitsui Sumitomo Insurance/AIU Post & Baggage Services

1 4 6 12 19

Keiyo Bank/Seven Bank/

E

Customer Service Center 17 16 15 14 F North North Exit 2 Exit 1

[Currency Exchange]

1 Tokyo Star Bank/Mizuho Bank

D

92

98

73

Fa-So-La DUTY FREE

45 Tobacco & Liquor

Brand Boutiques 31 OMEGA 32 TUMI 33 LeSportsac 34 Samantha Thavasa 47 GUCCI 48 BURBERRY 49 COACH 54・64 BVLGARI 55 TIFFANY & CO. 56 Cartier 57 HERMÈS 58 Salvatore Ferragamo ATM/Financial/Insurance Services [Currency Exchange]

28 Chiba Bank 66 Keiyo Bank [ATM]

25 Seven Bank

Facilities & Services [Relaxation Facilities]

23 Dayrooms & Showers [Reflexology & Body Care]

Access

エリア

Before Passport Control

North Group A Counter

72

Terminal 1 Bus Gate 80

22 23

34 35 36 37 39

North Departure 1 Gate

G 19 86 20

Mail can only be posted before Passport Control. There are no mailboxes beyond Passport Control. Postcards can be sent at the Information counter.

Information Counter Intercom Police Restroom Multi-function Restroom (Ostomates' Toilet) Multi-function Restroom Nursery Elevator Escalator Smoking Area Mailbox Reclining Seats Massage Chairs  Coin-operated Internet Terminals Coin-operated Lockers Meeting Point AED

Te r m i n a l 2

33 42 32 31 Immigration Security Check Customs Counter 41

40

71

1F

76 4F

51 52 82 53 50 To Shuttle 47 48 49 54 55 Platform 2F 56 57 46 58 45

75 2F

74

99

97

シャトル乗場

To Departure Bus Gate 70A–M To Terminal 1 Shuttle Bus Gate 60

2F

95

Te r m i n a l 1

77

70

80 2F・3F 79 2F

81

93

69 83

After Passport Control

Main Building

2F Satellite

68

From 2F

82

3F

2F 1F B1F

64 65 66 67

63 84

4F

3F

Satellite

Restaurants & Shops/Observation Deck 3F Departure Concourse International Departure Lobby 2F Arrival Concourse Immigration/Domestic Area International Arrival Lobby/ Domestic Area B1F Railways (JR & Keisei) 4F 3F 2F 1F

Services

International Departure Lobby Immigration

Main Building

Main Building

3F

52 Raffine [Children's Facilities]

21 Kids Room 63 Children's Playroom 81 Kids Park [Internet Facilities]

82 NTT Group presents〈Broadband CAFÉ〉 Airline Lounges 75 Dynasty Lounge(China Airlines) First and Business Class Lounge

76 (Cathay Pacific Airways) 77 78 78 79 80 80

Admirals Club(American Airlines) Sakura Lounge(Japan Airlines) First Class Lounge(Japan Airlines) QANTAS BUSINESS LOUNGE Sakura Lounge(Japan Airlines) First Class Lounge(Japan Airlines)

[Traveler's Insurance]

24・68・84 Automatic Policy Sales Terminal

24


Terminal

2

4F 3F 2F 1F B1F

Restroom   Multi-function Restroom (Ostomates' Toilet)

Before Passport Control Northern Observation Deck* 6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31)

27 24 23

21

19

From 3F

22

1

2

40

3

16 15 14 17 13

4

5 8

6 7 9

38

29

11

53 54

30

31

32 33

34 35

36

37

50

55

61

43 56

62

51 52 44 48 45 46 49 47

57

63

18

From 3F

58

60

From 3F

From 3F

Smoking Area AED

Southern Observation Deck* 6:30-21:00(Apr. 1 to Sept. 30) 7:00-21:00(Oct. 1 to Mar. 31)

42

41

39

Elevator Escalator

Te r m i n a l 1

26 25

Main Building

Satellite

Restaurants & Shops/Observation Deck 3F Departure Concourse International Departure Lobby 2F Arrival Concourse 3F Immigration/Domestic Area 2F International Arrival Lobby/ Domestic Area Satellite B1F Railways (JR & Keisei) 4F 3F 2F 1F

Services

4F

Restaurants & Shops

Main Building

Main Building

4F

From 3F

59

From 3F

*May be closed due to weather conditions even during opening hours.

Restaurants & Cafes 11 KYOTARU 21 Sushi-go-round GANSOZUSHI 22 SANBEI 24 TONKATSU INABA WAKO 25 SUSHIDEN 26 SOJIBOU 27 TENTEI 30 Sushi Misakimaru 37 UCC Café Plaza

38 McDonald's 39 Menya Kookai 40 SHAHODEN 41 LA VISTA 42 Obon de Gohan 43 LA TOQUE 61 Café CROISSANT 62 TAKOBON 63 CAFE & DINING N's COURT Shops 1 OKASHI GREENPORT 2 TSUBASA

3 4 5 6 7 8 9 13 14 15 16 17

SEA GOURMET LAPAX spectre JINS Kutsushitaya FUKUJUEN ANA FESTA Lobby gift shop TOKYO SHOKUHIN KAN KYOKOMONO IWAI OMIYAGE KEISEI Chiba Boukyo YOKOYAMA Modern & Antique SANSEIDO BOOKSTORE

23 29 31 32 33 34 35 36 44 45 46 47

San-ai Swimwear Paradise MINIPLA AUDIO PLAZA BeeBox THE GINZA TASAKI TIME GALLERY KITAMURA CAMERA Cayhane Kaya BLUE SKY Souvenir Plaza KAIZOSHA Bookstore Wagokorosouka

48 49 50 51 52 53 54

GINZA AKEBONO Brooks Brothers NEWS STAND TACK Drug NAAS Juchheim NARITA KADAN ruinas el dia earth music&ecology

55 airport store 56 MUJI to GO

Facilities & Services [Rental Lounges]

18・60 Rental Lounges (For groups) Reception Desk/Traveler's Lounge

18 Rassurants (For individuals)

[Credit Card Members' Lounges]

19 IASS Executive Lounge 2 58 T.E.I Lounge

Te r m i n a l 2

Before Passport Control

[ID Photographs]

59 Passport Photo Booth

THE AIRPORT STORE 57 UNITED ARROWS LTD.

Access

25

26


By Bus or Taxi

The distance between Terminal 1 and Terminal 2 is 1.5km. Please check with traffic signs to make sure you arrive at the correct terminal.

Terminal Connection Bus

Maintenance

芝山

Shibayama

Terminal 1

国際線 出発 Intl.

Dept.

P

5

国際線 到着 Intl.

Arriv.

Gate 6

Bus and Rail Ticket Sales Counters

Domes.

Nishi Dori 5

Higashi Dori 4

P -1

P -5

North Exit

第 1ターミナル Terminal 1

国際線 国内線

International

国際線 出発

Domestic

Intl.

整備地区 芝 山 Maintenance

Dept.

Shibayama

管理ビル

Terminal 1

国際線 到着

Cargo

国内線

Intl.

North 1F (Arrivals)

Arriv.

To Shibayama

When you see the sign below, after passing Gate 2, go left at the fork for Terminal 1 and right for Terminal 2. 第 1ターミナル 国際線 Intl.

Terminal 1

貨物地区

Domes.

第2ターミナル Terminal 2

国際線 国内線

International

To Narita City

Shin-Kuko Road

Opening Hours 7:00-22:00

JR, Keisei Rail

7:00-21:00

Airport Limousine Bus

6:30-23:00

D

JR, Keisei Rail, Keisei Bus (Fuji Kyuko, Shizutetsu Just Line), Chiba Kotsu, Narita Kuko Kotsu

6:30-23:00

Airport Limousine Bus

Domestic

B North Exit 3

North Exit 2

A North Exit 1

Central Exit

South Exit 1

South Exit 2

South Exit 3

8

18

Terminal 2

国際線 到着

国際線 出発 Int l

Departure

Int l

Arrival

国内線 Domestic

第 1ターミナル Terminal 1

国際線 国内線

International

Domestic

貨物地区 Cargo

Route 295

Available Tickets Keisei Bus (Fuji Kyuko, Shizutetsu Just Line), Chiba Kotsu, Narita Kuko Kotsu, Airport Limousine Bus

C

第2ターミナル

国内線

Cargo

Gate 2

North Exit N3

Access

Nishi Dori 1

D

Terminal 2/1F

Nishi Dori 2

International Arrival/ Domestic Area 1F

27

South 1F (Arrivals) B

Domes.

Higashi Dori 2

Route for Terminal 1 Route for Terminal 2 Route from Narita(regular roads) Route from Narita (expressway) Parking Entrance Parking Exit

A

第 1ターミナル

Administration Bldg.

貨物地区

North Exit N1

Parking

Ticket Sales Terminal 2

Kuko Nishi Dori

From 3F

Te r m i n a l 2

Nishi Dori 3 第2ターミナル

Central Exit C1

North Exit N2

South Exit S3

Airport Traffic Control Tower

International Departure 3F

6

South Exit S2

Airport Police Station

Gate 1

North Wing

A South Exit S1

AIRPORT REST HOUSE

Higashi Dori 3

P -2 North

South Wing

B C

Nishi Dori 4

P -3

North Exit

Terminal 1/1F

Te r m i n a l 2

Kuko Higashi Dori

From 4F

Terminal Connection Bus Gates  Taxi Stand

When using the bus, passengers are requested to purchase tickets at the ticket counters and check the bus gate for your destination. Go directly to the bus stop if using a bus that is not listed below.

Te r m i n a l 1

South Exit

South Exit

Terminal 2 Terminal 1 8 18 6 Higashi-Narita Station

International Arrival/ Domestic Area 1F

Maintenance Zone

国内線

P -2 South

This free shuttle bus connects the terminals in 10 minutes. It runs as shown in the chart from 6:30 to 22:30 (at 7-20 min. intervals).

International Departure 4F

Te r m i n a l 1

整備地区 第 1 ターミナル

To Narita City

N

South Cargo Zone

Services

By Car (Expressway & Regular Roads)

When you see the sign above, go straight for Terminal 1 and turn left for Terminal 2.

Ticket Sales

Available Tickets

Main A Building 1F (Arrivals) B

JR, Keisei Rail, Keisei Bus (Fuji Kyuko, Shizutetsu Just Line), Chiba Kotsu, Narita Kuko Kotsu, Airport Limousine Bus

Opening Hours 6:30-23:00 Alternates between A   and   B every 2 days.

! Passenger Notice For entry into the airport, you will be required to show personal identification, such as your passport or driver's license. We appreciate your cooperation for our safety inspection. 28


Useful Japanese Phrases

By Rail

Here are some phrases to help you during your visit to Japan. Omiya

Ikebukuro

Nippori

Takao

Ueno

Keisei Ueno

Shinbashi

Shinagawa

Narita

Funabashi

Tokyo

Chiba

Hamamatsucho

Haneda Airport

Ofuna

JR Line Tokyo Monorail Toei-Asakusa Line Keikyu Line

Skyliner Narita SKY ACCESS Line Keisei Main Line Narita Express

Airport Terminal 2 Narita Airport Station Station

Gotanda Sengakuji

Yokohama

Keisei Narita

Keisei Funabashi

Akihabara

Shibuya

Musashi kosugi

Shinkamagaya

Oshiage Asakusa Asakusabashi

Shinjuku

Nishi magome

Greetings

Keisei Higashi Aoto Takasago matsudo

Hello.

Goodbye.

Thank you.

Konnichiwa

Sayonara

Arigato

こんにちは

さようなら

ありがとう

Excuse me.

Sorry.

Yes.

Sumimasen

Gomen nasai

Hai

ie

すみません

ごめんなさい

はい

いいえ

At the airport My suitcase is not here. Can I bring ∼ on board? Watashi no suitcase ga kimasen (∼wo)kinai ni mochikome masuka? 私のスーツケースがきません

For shopping

How much is it? kura desuka? I’ d like to have this.

At a restaurant

これをお願いします

(∼は) ありますか?

Can I have the check please?

Okaikei wo onegai shimasu お会計をお願いします

Is there anyone who speaks English? Eigo wo hanaseru hito wa imasuka? 英語を話せる人はいますか?

■ China Eastern Airlines(MU/CES) ■ S7 Airlines(S7/SBI) ■ Eastar Jet(ZE/ESR) ■ Scoot(TZ/SCO) ■ Emirates(EK/UAE) ■ SriLankan Airlines(UL/ALK) ■ Finnair(AY/FIN) ■ Hong Kong Airlines(HX/CRK) ■ Jetstar(JQ/JST) Domestic ■ LAN Airlines(LA/LAN) ■ AirAsia(JW/WAJ) ■ Malaysia Airlines(MH/MAS) ■ Japan Airlines(JL/JAL) ■ Pakistan International Airlines(PK/PIA) ■ Jetstar(GK/JJP) ■ Philippine Airlines(PR/PAL) ■ Skymark Airlines(BC/SKY) ■ Qantas Airways(QF/QFA)

Can you repeat that? Can you take a photo?

Misc.

29

Domestic ■ All Nippon Airways(NH/ANA) ■ IBEX Airlines(FW/IBX)

Shashin wo totte kudasai

もう一度言ってください

写真を撮ってください

Please ~.

I don't know.

What is this?

お願いします

わかりません

これは何ですか?

What time is it?

Help!

I don't feel well.

いま何時ですか?

助けてください

気分が悪いです

ma nanji desuka? Tasukete kudasai Kibun ga warui desu

South Wing ■ Shandong Airlines(SC/CDG) ■ Shenzhen Airlines(ZH/CSZ) ■ Singapore Airlines(SQ/SIA) ■ South African Airways(SA/SAA) ■ Swiss International Air Lines(LX/SWR) ■ TAM Airlines(JJ/TAM) ■ Thai Airways International(TG/THA) ■ Turkish Airlines(TK/THY) ■ United Airlines(UA/UAL) ■ US Airways(US/AWE) ■ Uzbekistan Airways(HY/UZB) ■ Virgin Australia (VA / VAU)

Mou ichido itte kudasai

Onegai shimasu Wakarimasen Kore wa nan desuka?

Narita Airport Station(Terminal 1) ■ All Nippon Airways(NH/ANA) ■ Air Japan(NQ/AJX) ■ AIR BUSAN(BX/ABL) ■ Air Canada(AC/ACA) ■ Air China(CA/CCA) ■ Air New Zealand(NZ/ANZ) ■ airberlin (AB/BER) ■ Asiana Airlines(OZ/AAR) ■ Austrian Airlines(OS/AUA) ■ Egypt Air(MS/MSR) ■ Etihad Airways(EY/ETD) ■ Eva Air(BR/EVA) ■ Jet Airways(9W/JAI) ■ Lufthansa German Airline(LH/DLH) ■ MIAT Mongolian Airlines(OM/MGL) ■ Qatar Airways(QR/QTR) ■ Scandinavian Airlines System(SK/SAS)

Do you have ~?

(∼wa) arimasuka?

Airport Terminal 2 Station(Terminal 2)

■ Aeroflot Russian Airlines(SU/AFL) ■ AEROMEXICO(AM/AMX) ■ Air France(AF/AFR) ■ Aircalin(SB/ACI) ■ ALITALIA(AZ/AZA) ■ China Southern Airlines(CZ/CSN) ■ Delta Air Lines(DL/DAL) ■ Garuda Indonesia(GA/GIA) ■ KLM-Royal Dutch Airlines(KL/KLM) ■ Korean Air(KE/KAL) ■ Vietnam Airlines(VN/HVN) ■ Virgin Atlantic Airways(VS/VIR) ■ Vladivostok Air(XF/VLK)

クレジットカードは使えますか?

Kore wo onegai shimasu

*Be aware of code-share flights. Also, the following information is as of April 1, 2013. As it may differ from the latest information, please confirm with each airline before you arrive at the airport. *Regarding airlines not listed herein, please contact the nearby   Information counter.

North Wing

(∼を) 機内に持ち込めますか?

Can I use a credit card? Credit Card wa tsukae masuka?

いくらですか?

Your terminal at Narita Airport will depend on the airline you are using. Please confirm the location of your airline before you arrive at the airport.

■ Japan Airlines(JL/JAL) ■ Air India(AI/AIC) ■ Air Macau(NX/AMU) ■ Air Niugini(PX/ANG) ■ Air Tahiti Nui(TN/THT) ■ AirAsia(JW/WAJ) ■ American Airlines(AA/AAL) ■ Bangkok Airways(PG/BKP) ■ British Airways(BA/BAW) ■ Cathay Pacific Airways(CX/CPA) ■ China Airlines(CI/CAL)

No.

Where is ∼?

Numbers

How do I get to ∼?

(~wa) doko desuka?

(∼made) donoyouni ikeba iidesuka?

(∼は) どこですか?

(∼まで)どのように行けばいいですか?

1

2

3

4

5

6

ichi

ni

san

yon

go

roku

7

8

9

10

100

1,000

10,000

nana

hachi

kyuu

juu

hyaku

sen

ichi-man

From 10 to 19, it is read as 10 plus the number e.g. 11 = juu ichi. Over 20, it is read as the number plus 10 plus the number e.g. 21 = ni-juu ichi.

30


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