Issue 11 | Summer 2021
Bringing Head Room Café out to the community
Welcome Dear Friends As restrictions are lifting and we look to resume some of our face-to-face services, I am pleased to say that there have been many positives to have come out of the past year. In a recent survey of people using our services, it was apparent that our virtual support and online programme was very well received. Over 90 percent of respondents are keen for us to continue offering the option of online services, even as we restart our face-to-face services. Continuing to develop our virtual offering also allows people from all over the UK and beyond, to access Jami’s support. The future of Jami is exciting as we build on the positive outcomes of the last year, whilst also returning to the best of Jami from before the pandemic. I cannot wait to see our hubs and Head Room Café full of activity again and I know, despite the convenience of socialising from home, many others are also looking forward to this. We also have some exciting plans in store for Head Room Café, which you can read more about inside this issue of Headlines. If you’d like to know more about any of our services, visit jamiuk.org, and if you happen to see me in Head Room Café, do come and say hello. Keep well and stay safe.
Laurie Rackind Chief Executive
For the latest news follow us on Twitter @JamiPeople and Facebook @JAMIMentalHealth or visit jamiuk.org/news
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Update January was a very busy month for Jami. Not only did we have our major annual fundraising event, albeit virtually, it was also the largest Mental Health Awareness Shabbat to date.
On Thursday 21st January over 2,500 people tuned in to watch our ‘Youtopia’ event, hearing how the Covid crisis continued to have a critical impact on people's mental health; how Jami’s services adapted to continue delivering support despite the national lockdowns, and what a postCovid utopia may have looked like to each of us. The host, Rachel Riley, said, “Jami’s work has never been more important. We are all feeling the mental health impact of the pandemic directly and the number of people reaching out to Jami for help grows daily.” She continued, “We are so privileged to have an organisation dedicated to ensuring everyone in our community who needs lifechanging mental health support is able to access it”. Hot on the heels of Youtopia a record number of people participated in Jami’s Mental Health Awareness Shabbat. Over 200 organisations across the UK marked the occasion with events including United Synagogue’s MHAS dedicated Kabbalat Shabbat on US.TV; the Board of Deputies livestream “BoDCast” Panel Event featuring Jami’s CEO Laurie Rackind; and a panel event featuring Jonny Benjamin MBE at Chabad’s Jewish Life Centre. Jami delivered an online programme of events, including an interview with Dr Ellie Cannon by broadcast journalist Samantha Simmonds, discussing how parents can support their children during these difficult times; as well as a Head Room Education session exploring the continuing impact of living through a pandemic and how to manage the uncertainties we are facing. Save the date for next year’s MHAS, 7-8 January 2022.
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Day in the Jami life In this issue we hear from Mya Goschalk, Jami's Quality and Impact Manager
I start off my day with ten minutes of yoga or meditation. I began this routine in Covid times, thanks to the lack of commute. I find that it helps me to stay grounded and get into the right mindset for the day ahead. My role is new for Jami and it signifies our strong commitment to continuously learn and improve. The heart of my role is making sure that Jami can better define, measure, demonstrate and improve what we do and the difference we make. Essentially: how do we know that what we are doing is working? This allows me to work with many colleagues across the organisation, making every day varied and full of interaction. In the last few months, I have been focused on supporting our Services team to develop their data collection and analysis systems. This means making sure that the information we collect is reflective of what has been happening at Jami and is useful for making future improvements. For example, I have supported the Intake team to start recording more accurately how quickly we respond to an initial contact. In March, for example, 80% of
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people were called back on the same or next working day and no one waited longer than 3 days. This information is useful for understanding the quality of our service, how call-back time may vary throughout the year, or how it compares to other providers. Working with the Carer and Family Support service, I have developed easy-tounderstand graphs that update as soon as new information is added to our database. This can give us a live check of how the number of people we are supporting varies monthly and how we might adapt
our services accordingly. This year it showed us that between January and February 2021, the number of new carers using our services almost doubled. If my schedule allows it, I like to join the Head Room Café’s ‘Kind Co-Working’ session. This is an online space open to anyone in the community and includes short activities to boost concentration and energy. For me, it’s a good opportunity to focus on challenging tasks like analysing services data from across the team. This analysis is done every two months to understand the impact that Jami is making as a whole and to keep track of trends – like the number of people using each service, the total number of interactions with service users (over 3,000 in February!) and how many people are coming to Jami for the first time.
"Jami is a very special organisation to work for and makes an amazing difference to the community."
Marketing team in many of the wonderful newsletters, emails or updates that you might have seen. In the coming months I will be working more closely with our Service User Involvement Coordinator to make sure that the people who receive our support are also involved in the processes of feedback, monitoring and evaluation. Joining an organisation remotely is a rather strange experience. But despite not yet setting foot in a Jami building (at the time of writing), it is clear to me that Jami is a very special organisation to work for and makes an amazing difference to the community. The passion, expertise and commitment of my new colleagues is continually inspiring. I look forward to meeting them and our service users, volunteers and supporters in person! If you’d like to find out more, feel free to email me mya.goschalk@jamiuk.org
Mya Goschalk
The report goes to Jami Trustees so that they can see what has been happening and the data is also used by our
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Get involved A huge thank you and Mazeltov to all those who have fundraised for Jami If you would like friends and family to donate to Jami on your behalf for a Simcha or occasion, please call Jami on 020 8458 2223 or email laura.bahar@jamiuk.org
Barmitzvahs Nathan Jessel Oliver Kay
1000k by foot / bike - B'nei mitzvah challenge Joshua & Daniella Apt
Birthdays
Half Marathon for MHAS
Hindy Aussenberg
Richard Miron
Rita Davis
Rabbi Jonathan Wittenberg
Andrea Endbinder Josh Forman
School Challenges/Tzedakah
Gideon Kay
Clore Shalom School
Leah Lopian
Hasmonean School
Jason Marantz
Kerem School Rosh Pinah Primary School
50th Wedding Anniversary
Yavneh College
Diane & Denis Salamon Richard & Debbie Winston
Sponsored silence Rafa & Mimi Lederman
Barmitzvah Running Challenge Meir Levison 4
And thank you to all our Facebook Fundraisers!
“We were so pleased to select Jami as one of our charities as part of the Hasmonean HIPE Unite Campaign. Jami focus on the importance of working on our mental health. As a school, we know how important it is for our students to have a good attitude towards their mental health and we are so happy to help contribute to Jami’s mission.” Hasmonean School
Rabbi Jonathan Wittenberg
Rafa & Mimi Lederman
Joshua & Daniella Apt
If the shoe fits RUN FOR JAMI 3 October 2021
Meir Levison
The London Marathon is taking place on 3 October 2021. To apply for a Jami place or for another challenge event please get in touch by emailing muriel.stempel@jamiuk.org
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Social Enterprise Update The Covid 19 pandemic has had a huge impact on many businesses. The retail and hospitality industries felt the effects more than many and Jami’s social enterprises are still trying to bounce back. Our eBay store and upcycling studio currently remain closed as we take some time to navigate the new post-Covid landscape and plan for the future. Last month we were delighted to re-open Head Room Café’s doors to customers for indoor dining. The café is an important space for many as it provides street-level access to mental health support, as well as the best coffee in Golders Green! We are grateful for all the support we’ve received from the community during the last 15 months and are so pleased to be able to welcome you back.
We are grateful for all the support we’ve received from the community during the last 15 months and are so pleased to be able to welcome you back.
In response to the first lockdown, Jami opened the virtual doors to Head Room’s programmed activities. The online
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programme, like the physical groups in the café, is free and open to everyone, and now with the government roadmap for easing lockdown restrictions, we are able to plan how and when to restart physical groups in the café alongside online events. The Head Room café team have spent time developing exciting new ways to offer our wonderful food and drink to reach people who aren't always able to get into the cafe. Last November we successfully piloted
Chanukah celebration food boxes, paving the way for new product development. This month we launch Head Room Coffee and Brownie boxes containing a generous and decadent slab of chocolate brownie with a 60g bag of Head Room Café’s 100% Arabica Espresso signature blend coffee. The boxes are perfect for gifting, can be sent nationwide and are slim enough to fit through the letterbox. Coffee and Brownie boxes will soon be available to buy at headroomcafe.org All profits generated from the sale
of boxes will contribute to delivering Jami’s vital mental health services. When the café was closed, it highlighted the value of what people lost with the absence of social connection. It became apparent that the Head Room Café model needed to be mobilised so that we could reach more of the community in a very tangible way. This led us to the launch of ‘Head Room To Go’. Converting an electric milk float into a mobile Head Room Café which embodies all the same values, provides fresh, energising kosher food and access to mental health information and services, led to the birth of Head Room To Go! With the ability to reach further to serve our community, why not request a visit? If you think your school, synagogue or place of work could benefit from a visit, or if you’d like to book Head Room To Go for a private event, please do get in touch by emailing headroom@jamiuk.org
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Give a gift that makes a difference Whether you’re celebrating a wedding, anniversary, birthday, Bar or Bat Mitzvah, dedicate your celebration to support Jami, the Jewish community’s mental health service. Simply contact us to set up and ask for donations instead of gifts to raise money for mental health support that will change lives.
For more information please call 020 8458 2223, email laura.bahar@jamiuk.org or visit jamiuk.org
Registered charity no. 1003345. A company limited by guarantee. Registered in London no. 2618170
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In other news A visit from the mayor Sadiq Khan, Mayor of London, recently visited Head Room Café as part of his re-election campaign. The Mayor discussed the importance of maintaining social connections and value of community, vital for good mental health.
Mental Health Awareness Week From 10th to 16th May we marked Mental Health Awareness Week. This year’s theme was Nature, and how bringing nature into our everyday lives can be vital for maintaining good mental health. To mark the week we ran a series of online events incorporating the theme, a discussion on ecodistress and climate change anxiety, nature wellbeing walks and an online creative group exploring the intersections of mental health and nature. Jami Ambassador and mental health campaigner Jonny Benjamin MBE launched his new book ‘The Book of Hope’ with an inspiring panel event. To mark the MHAW, all Head Room Café customers received seeded paper to plant and grow.
Give to Jami through GiveitAPP Next time you're inviting people for a meal, say no to flowers, wine or a dish and tell your guests that you want to GiveItAPP instead. Your friends can choose to support Jami, with every donation going directly to those who will really benefit from it. giveitapp.org
Mazel Tov Congratulations to Dr Martin Aaron, Founder Chair and Life President of Jami on being awarded a BEM in the Queen's birthday honours for services to Mental Health Awareness and Education. 9
Support people on their mental health journey
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You might not be able to travel far at the moment, but your donation can go a long way to making a huge difference. To10support us, please visit jamiuk.org/DYC
Registered charity no. 1003345
Young Jami Update
by co-chairs, Gabi and Josh
Three in four people aged 16-25 reported a worsening in their overall mental health since the beginning of the pandemic. The Young Jami committee has risen to the challenge of operating in the “new normal” and continue to work hard to support young people through this difficult time, raising awareness and funds to contribute towards critical mental health support. In the first lockdown we launched a series of physical health events including weekly workouts, nutrition advice and wellbeing tips from personal trainers. This was particularly key during those early lockdown days to emphasise the link between physical and mental health. In October we collaborated with Young Jewish Care, Young Norwood, Young UJIA and Gift to put on the inaugural cross communal young professionals’ event. The virtual honey cake bake, run by the founder of renowned Palomar kitchen, raised over £11,000 for the charities. In the second lockdown we designed 250 special edition Chanukah-themed wellbeing boxes, to send to loved ones. Each box contained a selection of treats and eight mental health boosting ideas to help people celebrate the festival and boost their mental wellbeing during those dark winter days. In the third lockdown, we continued to be busy with social media campaigns aimed at increasing knowledge of mental health problems. For Mental Health Awareness Week we hosted ‘Walk and Talk with Young Jami’, an event which encouraged people to get outside, walk and spend time in nature while listening to a live podcast full of tips on how to better look after ourselves. We are looking forward to hopefully hosting an event in the summer, so stay tuned! Young people are the future of our community and being able to encourage more open conversation about mental health will help put our community in a stronger place. We are delighted to be a part of that journey. Follow us on Facebook and Instagram to stay up to date @YoungJamiUK
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STRUGGLING TO COPE IS M O R E N O R M A L T H A N Y O U T HIN K. Uncertainty and isolation can cause any of us to experience feelings of distress or anxiety. Whatever you are going through, you don’t have to face it alone.
Jami is the mental health service for the Jewish Community. I f you need support or are supporting someone who needs help, visit jamiuk.org/get-support or call 020 8458 2223
For free, safe and anonymous online counselling and emotional support, visit qwell.io/jami
If you’re struggling to cope or need immediate help, contact Shout’s 24/7 crisis text service. Text Jami to 85258
Join our online programme of events to support your mental health and wellbeing. Connect with the community, support each other and have some fun! Visit headroomcafe.org/whats-on
For help and support visit jamiuk.org Telephone 020 8458 2223 | Email info@jamiuk.org Registered charity no. 1003345. A company limited by guarantee. Registered in London no. 2618170
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Please return this form to: Jami, Martin B. Cohen Centre for Wellbeing, Gould Way, Edgware HA8 9GL C To donate online please go to jamiuk.org/donate
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As a result of the pandemic, the mental health crisis continues to grow and referrals to Jami are increasing. We are almost solely reliant on the support of the community to fund our work. Please help us ensure we can provide this vital support for everyone.
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£10 could pay for a befriending session
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£75 could provide two weeks of support with a Jami Peer Support Worker
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£25 allows for a carer of a child who self-harms to attend an online support group
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To donate, please complete and return the form overleaf, donate online at jamiuk.org/donate or call us on 020 8458 2223
Registered Charity 1003345. A Company Limited by Guarantee 2618170
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