Investment boosts UK foodservice delivery market – set to hit

The UK foodservice delivery market is expected to reach a total value of £14.4 billion in 2023, according to Lumina Intelligence’s Foodservice Delivery Report 2023. The market is projected to grow by +7.8% in 2023, driven by widereaching investment in delivery services, including the development of aggregator platforms, optimisation of brand sites and prominent marketing activity.

While high inflation and fee increases will contribute to growth, the report highlights that volumes may suffer, as cost-conscious consumers reduce market penetration and frequency in 2023. In fact, 57% of those not ordering delivery are doing so to save money. As such, value scrutiny is a crucial consideration in 2023, and delivery operators must prioritise value messaging, reward schemes and subscription models to attract and retain business.

The report also indicates that most channels are continuing to grow share as the market matures and becomes more segmented. Restaurants, fast food, coffee shops/sandwiches, bakeries and pubs are