2023

seeing delivery command a higher share of revenue as availability increases and demand endures.

Moreover, the report highlights that wider availability on the supply side has been met with increased consumer demand, as dinner now accounts for less than two in three delivery occasions. Breakfast, lunch and drink-only occasions increase share year-on-year, with coffee emerging as a key opportunity. With a wider variety of delivery players contributing to growth at different day parts, future success will hinge on consumers moving away from treat-led ordering to habitual spending.

Consistent growth at a CAGR of +5.3% from 2023 to 2026 is forecast to see the market reach a total value of £17 billion in 2026. The report suggests that the market is expected to continue its pre-pandemic trend of total eating out market share growth, as operators continue to invest in delivery propositions. Further technological advancements will provide increased efficiencies for aggregators and operators alike, with current efficiencies including stacking.

“The UK foodservice delivery market is set to reach £14.4 billion in 2023, driven by wide-reaching investment in delivery services, but delivery operators must prioritise value messaging, reward schemes and subscription models to maintain growth and attract cost-conscious consumers,” commented senior insight manager, Katherine Prowse.