Jaqua Realtors Vacation Rentals and Places Booklet

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The condo was very clean and had everything you could need. The building complex is a beautiful spot right on Lake Michigan and also has a pool. There is a team from Jaqua and they are wonderful.

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You will have peace of mind in knowing the value of your property is being protected by our professional housekeeping and maintenance program.

RentalsVacation

Our extensive marketing strategies reach audiences on local, regional and national levels.

Compliance with the Federal and Local regulations is of the utmost importance.

Jaqua Realtors provides a wide range of services for owners of vacation properties along the Lake Michigan Shoreline communities. Marketing efforts and personalized services are utilized to maximize occupancy and ensure exceptional guest experiences.

Property Management

Our services minimize your risks, reduce inconveniences and eliminate hassles of everyday maintenance tasks.

Your property’s amenities will be featured to interested parties looking to book.

Marketing Strategies

Our affiliation with a nationwide network allows us to target the appropriate rental market, creating a perfect match between your property and potential renters.

Liability Reduction

Our rental process works to ensure that all guidelines are met throughout the application process and all necessary paperwork is completed when booking your property.

Our everyday practices and rigorous rental guidelines exceed industry standards and reduce liability.

We incorporate multiple marketing efforts to ensure a comprehensive campaign to market your rental property. Understanding consumer behavior and providing a targeted marketing approach allows us to increase occupancy. Our ability to successfully target suitable guests for your property translates to a high success rate with long-term benefits for your Yourmilakeshorevacations.cominvestment.vacationhomewillbehighlighted

strategiesmarketing

Rental rates for every period of the season are displayed on the website.

Guests interested in booking your property are able to check the availability calendar by simply clicking the online booking link. Guests are required to book each reservation according to the owner’s specfications.

Availability Calendar

with your own page on our website with pictures, a description of your property, amenities, number of bedrooms and bathrooms, sleep capacity, map, and contact information.

marketingAdditional

We use digital marketing to promote our vacation rentals to reach more potential guests. A custom digital advertisement is posted on our Jaqua Realtors: Lake Michigan Shoreline Facebook page.

VRBO and Airbnb

Vacation Rental Booklet

Digital Marketing

A booklet of current rental properties is available throughout the community and our visitor’s bureau to increase occupancy within the community for walk-ins to easily view your property.

Guests can make reservations on VRBO and Airbnb. Both platforms allow potential guests to view amenities, photos, availability, pricing, and property management requirements before Visitorsbooking.can view features, photos, availability, pricing and property requirements before booking.

House is very clean! All you need to bring is food and clothes - everything else was here. Great location for walking to the beach, town and river! Hope to visit the area again some time soon!

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JaquaRepairscleaning.Realtors

Housekeeping services are strategically scheduled to clean your property after each rental stay.

Housekeeping Services

has response procedures in place for routine and emergency maintenance issues.

Jaqua has contracted a linen supply company to provide sheets, pillow cases, towels and bath mats for each property. Supplies are restocked every week by a member of the housekeeping team when they are on-site to clean and inspect each property.

Our personalized property management services minimize your risks, reduce inconveniences and eliminates the hassles of everyday maintenance tasks. By leveraging our team, experience and technology, we minimize your costs and provide you with peace of mind.

Linen Service

managementproperty

Cleaning times vary depending on the size of the vacation rental. The cost for cleaning is set and monitored by the vacation rental team prior to the start of the season. If additional cleaning time is needed, it is approved by management prior to the

Our list of or trusted vendors allows us to have maintenance issues are addressed shortly after an issue is reported.

Produce monthly and year-end statements for owners’ revenue performance of their property.

platformstreamline

Our goal is to provide our owners with the best service and manage their properties as effectively and efficiently as possible. In order to best accomplish this, our team has invested in Streamline, an innovative software system.

Effectively manage different reservation types through the various platforms, distribute guest rental agreements and property-specific information, as well as modify necessary changes to the reservation.

Schedule, track and pay housekeepers for every property cleaned between reservations to ensure an organized and clean house for every guest.

Streamline allows us to:

Manage property settings from one central location across multiple listing sites.

portalowner

- When the management fee was deducted

- View property bills received and paid

Manage Your Renal

This portal allows you to view an itemized report detailing activity on your account.

The owner portal allows you to view occupancy reports, check your rental’s availability calendar and make reservations. In addition, you are able to pull reports to see how your property is performing and see reviews left by past guests.

- When rental payment(s) was deposited

The owner portal allows you to access important information about your vacation rental. It keeps you updated on company news, access the availability calendar displaying booked reservations, view work order history, and owner statements.

- View maintenance invoices

Monthly Owner Statements

These personalized property guides also feature local dining, activity, and entertainment recommendations to help guests find all the local attractions that will help them fall in love with the area. The “area” portion of the guide is populated by Google, which ensures accurate descriptions and hours.

platformCommunication

Our guest communication platform allows us to develop a personalized digital guestbook, specific to your property. Guests receive this four days prior to their reservation so they have all the necessary information for their arrival to ensure a seamless check-in and enjoyable stay. We are able to add property-specific instructions to help with guests’ frequently asked questions and owners’ common concerns.

Finally, this platform allows us to text back and forth with the guests. Not only are we able to automate reminders and messages, but we are also able to quickly respond to questions texted back to us. Again, this helps to ensure that guests have the best experience possible as we are able to address their concerns as they arise.

LocksElectronic&Safety

All of our vacation rentals are outfitted with a smart lock for added safety. Each user is granted an individual access code, allowing us to keep track of who is coming and going from the property. Guest codes are valid for the duration of their stay, activating at 2:45 the day of check-in and expiring at 10:15 the day of check-out. We are able to generate additional codes for housekeepers, maintenance workers, owners and property managers.

Dormakaba Door Locks

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I loved staying in this house! Absolutely beautiful! It has a ton of space for everyone to stay comfortably! Close enough to everything, but still out of the way of all the foot traffic. Quiet and peaceful!

policiesrental

Payment and Cancellations

WeOccupancyensureyourproperty

Check-in is at 3:00 pm EST. Guests are required to check-out by 10:00 am EST. The penalty for late check-out is $100 per hour after 10:00 am EST.

If a guest cancels their reservation 60 days prior to their check-in date for any reason, they will forfeit all money already received. If the property is re-rented for the exact time frame, all funds will be returned to the original guest, minus the processing fee.

will only be used by the number of guests specified on the contract. We reserve the right to terminate the rental agreement and ask disruptive guests to vacate the premises.

Acceptable forms of payment include Visa, MasterCard, Discover, personal check, cashiers check and money order. Within five days of making a reservation, the guests will need to make a payment of 50% of the total rental rate. Full payment is due 30 days prior to the reservation.

Check-In and Check-Out

AllParkingguestvehicles and license plate numbers are registered and held on file at time of check-in. Parking will not exceed the property’s maximum allowed number of vehicles.

Strict Compliance

Proper Documentation and Procedures

Our guest policy agreement, drafted by our attorney, is designed specifically to protect you and your property.

Civil Rights Act, Fair Housing Act, Americans with Disabilities Act, Equal Credit Opportunity, Security Act, Security Deposit Act, Inventory Checklist Act, Lead-Based Paint Disclosures, Federal and State Regulations and Local Laws.

&documentationcompliance

We endorse and promote compliance with:

For your added protection, your property will be inspected before check-in and after check-out to document the condition of the home.

After year-end, your account will be reconciled and detailed statements will be available for you to view online through your personalized owner portal account.

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Owneraccount.statements are processed monthly for your convenience. You can expect a direct deposit by the 15th of the following month.

Guest’s rent is directly deposited into your bank

Monthly Income

Tax Preparation

All vendors who receive payments in excess of $600 with regards to work completed for your property will receive the mandatory 1099 form in compliance with legislation H.R. 3590. These reports are vital to your record keeping.

State sales tax and any local visitor’s bureau taxes are collected and paid on your behalf.

Fees for guests using their credit card for booking are absorbed by Jaqua.

Jaqua Realtors Vacation Rental Division offers the following services:

You will receive a 1099 form detailing all of the income received throughout the year.

South Haven Office (269) shrentals@jaquarealtors.com637-6537513BroadwayStreetSouthHaven,MI49090 Saugatuck/Douglas Office (269) 202sdrentals@jaquarealtors.com857-8030WCenterStreet|P.O.Box997Douglas,MI49406 Vacation Rental Divisions West Michigan’s Premier Real Estate Company View Our Available Rentals www.milakeshorevacations.comOnline:www.jaquarealtors.com

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