Helping you make
the right choice
Tate Moore
Senior Sales Consultant and Auctioneer
Tate Moore puts the “A” in “Achievement” and has been recognised and rewarded by his industry peers for his phenomenal success in real estate. Winning the Special Achievement category at the 2009 Real Estate Institute of Victoria awards for excellence, Tate is focused on delivering outstanding outcomes for clients. He is also an accomplished auctioneer and came runner-up in the 2008 Victorian Novice Auctioneer competition. In a today’s competitive environment, Tate is a leader in both sales results and customer service. Working with the client to develop innovative marketing campaigns, it is his attention to detail and people-focused attitude that has lead to considerable testimonials and referrals. For Tate, it is all about developing long-term client relationships and providing a stress free sales experience. Tate possesses a sincerity and genuine empathy that his clients find instantly refreshing and assuring. His intimate knowledge of Melbourne’s Inner West adds value to any property sales process. He thrives on the expectation that no two days turn out the same. “I love dealing with people. Working in real estate allows me to bring together my people skills and a drive to succeed. I aim to deliver successful outcomes for clients regardless of the type of property they are selling.” In his limited spare time, Tate can be found either watching football or enjoying time with family and friends. Tate Moore is a vital part of the Jas H. Stephens team.
Contact Tate Direct 9316 9061 Mobile 0421 731 706 Email tmoore@jasstephens.com.au Office Yarraville Yarraville 104 Somerville Road Yarraville VIC 3013 Phone 9316 9000 Fax 9316 9099 Williamstown 1/66 Douglas Parade (Corner Stevedore Street) Williamstown VIC 3016 Phone 9393 1600 Fax 9393 1699 www.jasstephens.com.au
What will ensure you get the best possible result?
Award winning, world class marketing
Emotionally connected buyers
Competitive bidding
Skilled negotiation
Premium price
Communication
We take the time to listen to you. Selling a home can be more successful when we understand your needs. Only then can we truly work together to achieve amazing results. Sometimes people can have a gift for talking, but listening is a skill too. Good communication is created when we stop and listen to what you’re thinking and feeling. We want to know what your expectations are so we can strive to exceed them. That’s why we urge you to complete the questionnaire at the end of this document. We’d like to know more about you and your property. We like to listen before we talk so we can service you better, and create the outcome you’re hoping for. Communication is the key to our success.
What this means for you? If an agent really listens to you, they will be aware of your specific needs and any expectations you may have. It makes for a more enjoyable selling experience and greater confidence when you know your agent understands you.
Company History
Craig Stephens
Alan Stephens
John Stephens
We’re a fourth generation family business. Jas Stephens origins date back to 1923 when Mr James Henry Stephens established the real estate firm in Yarraville. Since then, three generations of the Stephens family have carried on with the business, each making their mark in real estate. Craig Stephens is the current director. He took over from his father Alan Stephens and grandfather John. Craig has committed to taking the business to the next level. With a reputation as the agency of choice in the Inner West, Jas Stephens opened a second office in Williamstown in April 2010. More than ever, Jas Stephens is committed to maintaining the high levels of service that their customers have come to expect.
What this means for you? The team at Jas Stephens take pride in maintaining the long established reputation, which means you can be assured of old fashion values and high standards of customer service.
James Stephens
Why Sell with Jas Stephens?
Four key reasons to choose us. Our Reputation: The Jas Stephens team has invested in developing relationships that have lasted decades. But even if you only need to work with us once, you’ll experience a highly professional organisation in action that is 100% focused on achieving the best possible result for you. Our Local Knowledge: Nobody knows our area like we do. Our almost 90 years in business is testament to the insight and quality advice we are able to provide our clients. We have always focused on and specialised in the Inner West. Our Innovation: Our innovative, award-winning property marketing which embraces the latest internet and video mediums, our high levels of service and our meaningful communication with clients, all combine to deliver outstanding results. Our Ethical Approach: We believe in transparency and clarity. Nothing should be “secret”. We share information and develop relationships built on trust. Our ethical approach underpins our consistent business growth.
What this means for you? Our reputation, knowledge, innovation and ethical approach all means there’s no better team to help you achieve your real estate goals.
Multi Award Winning Agency
There are many ways to view success. At Jas Stephens, our focus has always been on achieving the best possible results for our clients. We also believe we uphold the highest levels of integrity and professionalism not just within our own industry, but in business. Our true reward is the many loyal customers who trust in us to sell their homes, but it’s also great to be recognised by our peers. Jas Stephens has regularly been acknowledged at the Real Estate Industry Awards across multiple categories. To be acknowledged by our peers like that is very humbling, as it reflects on the whole team and the calibre of our work. But when it comes to the crunch, nothing beats the smile on a customer’s face when we achieve a premium result.
What this means for you? The Real Estate industry is very competitive. The REIV Awards for Excellence are judged by people in the business. To be acknowledged by our peers in this way means our marketing methods, skills and knowledge are of the highest standards, which leads to excellent sales results.
Our Commitment to Community
Choose an agent that has a heart. Giving back to the community that supports us is a vital part of our philosophy. We support a large number of community and sporting groups both locally and further afield. We donate our auctioneering skills to fundraising activities held by local groups and have provided more than 200 Community Boards annually. We’ve been part of the Inner West community for almost 90 years. We love it here and we love helping where we can.
What this means for you? When you choose Jas Stephens to sell your home, not only are you getting one of the most experienced and professional agents in the Inner West, but you are choosing an agency that supports your community.
What our clients have to say
Just one of the many testimonials we receive. “You have done an awesome job in selling our property in an efficient and professional manner considering the property was tenanted and the market in Williamstown had slowed down. When I reflect on this, it shows it was a privileged to be able to sell at a premium price based on the current market conditions, without both of you I think my property would not have achieved such a price.” Vuth & Jane Pin “We have dealt with Jas Stephens a number of times over the years either buying, selling or renting and I must admit, the service just gets better and better.” Mr & Mrs Slavkovski “Not only was it a remarkable sale result, but your team’s knowledge of the area and your professionalism is undeniably an asset to your company. We found you to be very confident in your abilities and in turn that made us feel more at ease. Thank-you for all of your efforts and achieving a sensational result. We believe that your team did go that extra five percent!” Natalie & Jason
What this means for you? The greatest compliment is an unsolicited letter of gratitude from a past client. We aim to make every client feel like this. We have many testimonial letters – please ask us to see some more.
Trade References You only have one chance to make a first impression. Make sure your home leaves a positive and lasting impression on prospective buyers. Take the hassle out of finding trades people. These contacts have been proven to be reliable and we recommend them in helping you present your home in it’s best condition in order to achieve a successful sale.
Air conditioning Alarms Building inspector Building materials Carpenter Cleaner Conveyancer Data/voice cabling Electrician Electrician Fencing Floor polishing Furniture hire Gardener Handyman Handyman Heating Insulation Intercoms Kitchen appliances Kitchens/joinery Locksmith Mortgage broker Mortgage broker Painter Painter Plasterer Property stylist Plumber Reblocker Rubbish removal Self storage Solicitor Telephones TV antennas
J & S Cooling – Joe Protocomm Networks – Nick Neighbourhood Inspection Services – Bruce Home Hardware Footscray – Tony or Barry Paul Taylor Jims Cleaning – Catherine or Sara Sargeants Conveyancing – Paula Protocomm Networks – Nick Zap Electrical – Peter Renewable Energy Solutions – Anthony Brimbank Fencing – Chris or Frank My Flooring – Jason Lee Decorating with Di – Di Turtle Gardens – Ashley DB Property Maintenance – Darryl Renowned Property Maintenance – Raf J & S Cooling – Joe Renowned Property Maintenance – Raf Protocomm Networks – Nick E & S Trading – John Dawson Kastoria Furniture Company – George IOS Locksmiths – Steve Landmark Financial – Marie Provincial Home Loans – Max Powerhouse Building Group – Steve ARAM Painting Services – Hamid Highpoint Plastering – Milan Decorating with Di – Di G & B.E. Neil – Geof Advanced Reblocking Specialists – Martin Maask Industries – George Public Self Storage – Dion Slater & Gordon Footscray – John Spillane Protocomm Networks – Nick Protocomm Networks – Nick
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How to choose your agent
Choosing the agent is the most important decision when selling your home. Taking the legal requirements for granted, there are many things that can, and should, influence your choice of agent. Important criteria to consider: The agent themselves: Experience, integrity and the profile of the company for which the agent works is paramount. Also consider their results in the local market place. Trust: Research shows up to 90% of sellers use the recommendations of friends and family to select their agent. This can be a great indicator. Knowledge: The agent should be able to justify the valuation price with supporting evidence including recent, comparable sales. Market reach: Is your agent able to bring relevant buyers to your property? Do they have a history of effective property marketing? Overall, choose your agent first and THEN work with that agent towards establishing the correct market value.
What this means for you? Choosing an agent you feel comfortable with and you feel listens to you is the most important step in selling your home. From there, open communication during the selling process is important in achieving a result you are hoping for.
Yarraville 104 Somerville Road Yarraville VIC 3013 Ph: 9316 9000 Fx: 9316 9055 Williamstown 1/66 Douglas Parade (Corner Stevedore Street) Williamstown VIC 3016 Ph: 9393 1600 Fx: 9393 1699 www.jasstephens.com.au