Convenient, affordable prescription drugs.
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Frequently Asked Questions The Medvana Free Prescription Drug Card is designed to lower the cost of prescriptions. There is no registration required to utilize the card and the program is absolutely free. Where can I use Medvana’s Free Prescription Drug Card? Your card can be used at over 60,000 participating pharmacies nationwide including all major chains and in all US States and Puerto Rico. To find a participating pharmacy please search our pharmacy locator or call the participant help desk at (877) 684-0032. Who can use my ID card? Anyone in your immediate family can use your ID card. How is pricing for prescription drugs determined? You will receive savings on both generic and name brand prescriptions. It allows for unlimited use by the participant and his/her family. Prescription drug costs vary by pharmacy due to differences in both retail and wholesale prices for their products. When the pharmacy’s usual and customary charge (retail price) is lower than the Medvana discounted price, participants will always pay the lower price. Will I ever pay more using the card than I would without the card? No, cardholders will always pay the lower of Medvana’s Free Prescription Drug Card contract price or the pharmacy’s usual and customary price.
Are there any restrictions because of age or current medical conditions? There are no restrictions due to age or any health conditions you may have. What if my pharmacy will not accept Medvana’s Free Prescription Drug Card? All participating pharmacies will accept Medvana’s Free Prescription Drug Card. If you are denied the use of your card at a participating pharmacy, call our 24 hour pharmacy help desk at (877) 684-0032 to resolve the service issue. Can I use this card if I have insurance? Yes, but only in the following circumstances and you should ask your pharmacist whether using the card would save you money: ● The drug is not covered under your insurance plan ● You have a cap on coverage that has been exceeded such that all future prescription costs in the plan year must be paid at 100% ● You have a high annual deductible that you don’t believe you will reach given a low monthly prescription drug expense (e.g. $500 deductible with a monthly drug cost of $15) ● You have a high co-pay which exceeds the cost of the prescription if you used the Medvana card (e.g. $10 co-pay for all prescriptions but a drug that is $7 when the card is used vs. insurance)
Can I use the card if I am on Medicare, especially when I enter the “doughnut hole” in my coverage? You should not use the card for Medicare covered prescriptions as the coverage obtained through Medicare should be more advantageous. However, if the drug is not covered as part of your plan and you typically would pay full retail cost for the prescription, the card can be used. Are there discounts on diabetic supplies? Yes, there are discounts on diabetic supplies such as test strips, syringes, and glucose monitors; however, a prescription from your doctor is required. Can you tell me what my discount will be on my drugs? Pricing can be provided by calling the Pharmacy & Member Help Desk at (877) 684-0032 or it can be located on our website at drug pricing. Do I have to pay at the time of service? Yes, you must pay the provider once you’ve received the prescription. Participating pharmacies have an agreement that they will not bill the participant for the difference between their usual fee and the reduced fee. Can I use the card if I am not a legal citizen of the United States? Yes, Medvana does not need any personal information about you except your name. Will my medical information be kept private? Medvana has no access to private medical information. Only the providers have that information.