Training Policies

Course Information and Schedule

For the latest information about FPA’s training courses, visit us online at www.fcac.org/training. FPA does not have an online registration option. To enroll in an upcoming class members must contact the FPA Training Department. Due to the size of FPA courses early registration is always recommended.

NOTE: Fairfax Public Access has a partnership with Fairfax County Public Schools – Adult and Community Education. Courses labeled as ACE are identical to others with the only difference being that registration is open to ACE students first.

Once ACE registrations close a week before the start date and if openings remain avail-able enrollments can then be completed thru the FPA Training Dept.

To register ahead of time in one of these courses and guarantee your spot FPA members are advice to enroll with ACE by visiting https://aceclasses.fcps. edu/ or calling 703-658-1201.

*It is highly recommended to contact the Training Dept. ahead of time to check for course availability. To attend a course you must be an FPA member.

Registering for Courses

Contact the Training Department to enroll. To ensure a spot in the class please complete the fee at the time of the registration. Otherwise, the Training Dept. will enter the registration as a “prospect student” and issue an invoice to that member. Spots are not reserved or guaranteed until the payment is received. Therefore, early registration payment is encouraged to ensure the spot and to confirm that the class has the required number of students to proceed. “Prospect students” can complete course payment by calling back to the Training Department, or once the invoice is issued you may mail in the payment, or complete it in person at the admin office or the equipment room. As long as no additional members complete the registration fee, spaces will remain open until 48hrs (2 business days) before the start of the class. At that point, the class registration closes for ALL in order to finalize the roster and necessary course materials. “Prospect students” that have not completed the fee by the registration deadline are not included in the final roster. We can not accommodate late payments, late registrations and day of class walk-in students.

Training Department Office Hours: Monday thru Friday: 8am - 4pm Phone: 571-749-1102 Fax: 571-749-1112 Email: Jerausquin@fcac.org

Payment Methods

Course payments must be made in full at least 48 hours (2 business days) before the start of the course. FPA accepts: Checks (payable to FPA), MasterCard, Visa, Cash or Money Orders. • Members may register & pay by phone with a credit card by calling the Training Dept. (571-749-1102) • By mail if sufficient time is left before the start of the course. Registrations submitted by mail should include a completed copy of our course registration form in order to confirm the student name, the name of the course, and the course date they wish to enroll in. Always ensure to contact the Training Dept. ahead of time to confirm your reservation ahead of time. Mail in the registration and payment to the Attention of the Training Dept. Fairfax Public Access - 2929 Eskridge Road Suite S, Fairfax, VA 22031 • In person registration payments maybe be completed at the admin office or the equipment room during our hours of operation • Please inform the Training Dept. of any discounts you may qualify for at the time of your registration/class reservation. If using volunteer credits to help lower a class fee only those credits available a week before the class date will be applied towards the class fee

(Does not apply to membership or camps)

• Senior Citizens (age 60+) qualify for a 20% tuition discount. Please provide a copy of your driver’s license at the time of the membership registration for bookkeeping purposes • Fairfax Public Access also offers 20% discount to High, Middle & Elementary schools along with Colleges in Virginia, Washington DC &

Maryland areas. Please provide a copy of your student ID or latest school registration • Certified FPA members can earn class credits towards FPA training classes when they volunteer their services for shows produced at or through FPA. Please review our volunteer information for further details about this program • Discounts can be combined but not exceed 50% of the course fee

Withdrawals and Refunds

To withdraw and receive a full refund or a class credit for future classes your request must be received two business days prior to the class start date. Students who cancel with less than two business days of the first day of a class will not receive a refund. However, students will have the option of applying the course fee to another class (class credit) or transfer to the next available class. Processing of refunds take two weeks and our Accounting Department issues the refund by mailing a check to the student. Punctuality is very important in all FPA courses. If you know, you will miss a session ahead of time students should contact the instructor and the Training Department as soon as possible. If you are running late for the class please contact the Equipment Room at 571.749.1111 to have staff relay the message to the in-structor. In small course sizes if all students are running late the instructor will wait up to 1 hour before declaring students no shows.

Important Note:

FPA and instructors can not offer makeup sessions.

Inclement Weather

Please call FPA at 571.749.1100 or check our website (www.fcac.org) for updates regarding possible weather related early closures or cancellations due to inclement weather. FPA tends to follow the same inclement weather closings as Northern Virginia Community College - Annandale campus: http://www.nvcc.edu/aboutnova/emergency/

For further questions, you may contact the Training Dept. (571-749-1132), Email: jerausquin@fcac.org or fax us at (571-749-1112). Please include your full name and the class you are withdrawing from when requesting a refund.

Course Cancellations

If inclement weather, an unexpected emergency, or insufficient enrollment necessitates cancelling a course, we will notify all registered students by email and/or phone as soon as possible. Registrants in canceled courses should contact the Training Dept. for information on a possible makeup session. Students that have paid for a course, which gets cancelled, have the option to transfer their enrollment to a future class, receive a course credit, or receive a full payment refund.