User Testing User Profile My websites were tested by 2 different audiences: my classmates and my college students. Classmates working adults advanced computer users from different nationalities and backgrounds enthusiastic and honest online
Students college students advanced and naive computer users All national Emiratis mostly pleasing face-to-face
Checklist My audiences answered these questions as they went through my websites. 1. 2. 3. 4. 5. 6. 7. 8.
Is the information easy to follow? Do you know where to start and where to finish? Are the media and documents easy to access? Did you like the presentation of the materials? Was this site useful? What else would you like to see? What did you like most and least? What change would you like to see? Script
Since I couldn’t meet my classmates face-to-face and I trust their judgement, I just asked them to go through the documents and presentations on my websites and asked them to report anything they had difficulty with or thought could be improved. They communicated their suggested online. The situation was a bit different with my students. First and foremost, I couldn’t fully rely on their honesty as some tend to conceal the truth in order to please me. As a result, I watched as my students went through my websites and assessed the ease with which they opened the documents and played the presentations. As expected, I benefited mostly from the naïve users as they were the ones who would make me change things to suit their needs.