Automating Messages for Your Business Have you taken to selling on eBay, but find it isn't worth your time as managing customer e-mail is taking more time than you expected? The same may be true for those selling on Amazon or any other e-commerce platform. Don't let this stop you from launching your new career or sticking with it. With the help of Reply Manager, an ebay message management service, you can handle incoming e-mail with ease and focus on other tasks, tasks which help your business grow. This auto responder makes handling a number of tasks easily. E-mail is an important online selling tool, but only if it doesn't use up the majority of your day. With Reply Manager, you get a flexible message management system which allows you to sell across multiple channels. Not only does this program plug right into eBay, it can read IMAP and POP accounts and organize the messages for you. It creates a thread, making it easy for you to follow along with what steps have been taken. Duplicate messages are resolved before they ever reach you, saving even more time. The benefits of using this customer management system are numerous. Not only are response times cut in half, messages are consistent and you can interact with customers across the globe as it spell checks seven languages. No matter where you are, you can log in to your account and see all e-mails organized in customized folders. E-mails are fully detailed and can be sorted in a very short period of time. To make this task easier, you can add reminders to e-mails and customize them to personalize the customer experience. Automatically send your e-mail to the appropriate folder and set criteria for different messages. E-mails can also be tagged so employees know who is responsible for taking care of each one. When an e-mail is closed, it will be auto archived and you never have to worry about your inbox filling up with spam. These are automatically dealt with by the program. The program takes very little time to set up and yet saves you countless hours in the future. Once you see how much it can do, you may want to find a similar program for your personal inbox too.