HOW TO
HELPFUL ADVICE FROM ALUMNI EXPERTS
HOW TO CHOOSE A GOOD MECHANIC THE EXPERT
Joe Baber (Col ’09) is the owner of Peacock Auto Service in Charlottesville and has been a professional mechanic for 10 years.
Take a look around
Spend a moment to visually inspect the prospective shop. Note the cars located in the parking area. Are they similar in value to yours, or does the parking lot look like a junk yard? Next, peek into the shop area. Is it clean and organized? A lot of information can be garnered by the condition of a work area. Chances are that if the technicians take pride in their work area, they’ll take the same pride in the repair of your vehicle. Beware of “oil change specials”
Any shop that runs specials or gimmicks does so for a reason—to lure in potential victims. There’s not much of a profit margin on an oil change, so shops offering such specials do so only to get you in the door. Once they have your car on the lift, shops of ill repute will attempt to sell you a bevy of “necessary” repairs and services. Call ahead to check availability
Good shops are busy shops, and they might not be able to accommodate you right away. If a shop is reputable, honest and does good work, chances are that many others know about it as well. But don’t be deterred if you are in a crunch—good shops also have a way of fitting you in if time is truly an issue. Find a pressure-free zone
A good shop will take the time to get to know you and your vehicle. The mechanics will suggest appropriate
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UNIVERSITY OF VIRGINIA MAGAZINE
Want to save a life? Run a marathon? Brew a great cup of coffee? Make a super cocktail? Choose a good suit? Alumni experts from various walks of life—from the head of an international company to the owner of a Charlottesville garage—provide tips on these and other topics to help make your life more informed, meaningful, creative or just plain fun. services that will best meet your needs, not just throw a large estimate at you in the hopes that some of it will stick. Don’t let a shop bully you into excessive amounts of preventive maintenance or coerce you with an enormous estimate the first time you walk in the door. Contrary to what they might say, your car will not implode if you don’t purchase the most expensive maintenance package. Feel free to ask questions
If you don’t understand what is wrong with your car and what needs to be serviced or repaired, don’t be afraid to ask for a comprehensive explanation. Good shops have nothing to hide and won’t mind taking the extra time to make sure you understand exactly what needs to be done in order to get you back on the road.