Airlines Africa

Airlines Africa

Airlines Africa June 13, 2011

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Serving the Airline Industry and Airline Professional Across Africa

Livingston to Cape Town New Service for Zambezi Airlines

Zambezi Airlines, Zambia’s leading domestic and regional carrier has announced plans to expand its operations with three weekly flights between Cape Town, South Africa, and Livingstone, Zambia, in July.

A launch to celebrate the introduction of the new flight route was held in Cape Town and included a well-attended media briefing and gala dinner held at the Table Bay Hotel.

The dinner, publicity and protocol arrangements for the launch event were handled by Mortimer Harvey Events and Mortimer Harvey Public Relations and Communications.

Speaking from Cape Town Sidney Siwabamundi, commercial director of

Zambezi Airlines said the new flights, once launched, would make a significant contribution to Zambia’s ongoing drive to increase the number of tourist arrivals into the country. “Cape Town is a major tourist center which hosts thousands of tourists from around the world who would now find it convenient to include a visit to the world famous Victoria Falls in Livingstone when they fly on the new Zambezi Airlines’ non-stop flights from Cape Town to Livingstone.”

Siwabamundi said the new flights would also offer Zambian business and leisure travelers an opportunity Continued on Page 5

TAAG Angola Airlines Set to Acquire Boeing 777-300ER

The national flag carrier of Angola, TAAG Angola Airlines (Linhas Aéreas de Angola) is purchasing Boeing 777-300ER aircraft with GE90 engines assisted by an approximately $256 million long-term loan guarantee from the Export-Import Bank of the United States (Ex-Im Bank). The aircraft will be used to expand TAAG’s intercontinental service provided through its all-Boeing fleet.

The guaranteed lender is the Private Export Funding Corporation (PEFCO) in New York, NY, HSBC Bank PLC in London, U.K., is the arranger.

A ceremonial signing took place at Ex-Im Bank headquarters in Washington, DC, Participants were Ex-Im Bank Chairman Fred P. Hochberg, TAAG Angola Airlines Chairman Dr. Pimentel Araújo and PEFCO Senior Vice President Richard Youtz. Also signing were Matinho Codo, chargé d’Affaires of the Republic of Angola to Continued on Page 2

Join the AFRICAN AIRLINES African Airlines Association

Don’t let another minute pass without being a part of the airline community of ASSOCIATION Africa.

Whether an airline or an industrial Association des Compagnies Aériennes Africaines SITA: NBOXA8X P. O. Box 20116 Nairobi Airlines 00200 Kenya supplier, the African Association Tel: 254 20 2320144/2320148 Email: afraa@afraa.org is waiting to partner with you.

Fax: 254 20 601173 Web: www.afraa.org www.afraa.org AFRAA MEDIA BRIEF www.airlines-africa.com

Air Namibia Visits AFRAA

16TH February 2011

June 13, 2011

Airlines Africa

TAAG Continued from Page 1 the United States; Miguel Santos, director of International Sales for Boeing Commercial Airplanes; and Richard Hodder, director, Sub-Saharan Africa, Project and Export Finance, HSBC.

“Ex-Im Bank is pleased to add this transaction to our support for Boeing sales to TAAG Angola Airlines.

Our loan guarantees have helped the airline to access affordable financing and build its fleet in order to provide expanded air service for Angola. The U.S. aerospace exports financed by this transaction also will support jobs at Boeing and its hundreds of suppliers across the United States,” said ExIm Bank Chairman Fred P. Hochberg.

“This transaction also adds to ExIm Bank’s significantly increased support for U.S. exports to sub-Saharan Africa in fiscal year 2011, which has more than doubled over the previous record set last year,” Hochberg added.

“Ex-Im Bank’s financing support of our acquisition of 777-300ER aircraft is critical to TAAG’s success in achieving a strongly competitive position in the Africa-to-Europe marketplace,” said Dr. Pimentel Araújo, chairman of TAAG Angola Airlines.

The transaction is structured as an asset-backed finance lease in which Ex-Im Bank retains a first-priority security interest in the financed aircraft.

Ex-Im Bank’s guarantee is supported by a sovereign guarantee from the Angolan government.

Ex-Im Bank previously provided approximately $338.5 million in loan guarantees in 2006 to assist TAAG Angola Airlines in its purchase of B737700 and B777-200ER aircraft.

www.airlines-africa.com

WorldTracer New Baggage Tracing Service For Mobile Devices

In a move to reduce the delays of mishandled baggage, air transport IT provider SITA has enabled its WorldTracer baggage tracing service to be used by agents on mobile devices at airports. This allows airline staff to proactively assist passengers, filing claims in arrival halls, baggage carousels or customs areas, which starts the process of reuniting passengers with their bags quicker.

This new service, SITA WorldTracerWeb Mobile, also gives baggage agents the option to query, in realtime, a timetable that provides all the direct flights and logical connections to any destination worldwide. With this comprehensive information they can select the best, and most efficient, routing to reconcile a mishandled bag with its owner.

Analysis conducted by SITA indicates that one in eight bags that need to be re-united with a passenger must be sent on a connecting flight as no suitable direct flights are available. To best manage this challenge SITA has partnered with Innovata, who provide the most up-to-date schedule information to the WorldTracer system, making the task of re-uniting bags much easier.

Ilya Gutlin, SITA vice president, airport solutions, said, “Any mishandled bag is unwelcome; passengers, airlines and airports have the same goal to get the right bag, in the right place at the right time. When prob-

Airlines Africa Airlines Africa is the definitive weekly news and information source serving the African airline and transportation community. Copyright © 2011 It is published 48 times annually by Defense House Publishing. All rights reserved. No portion of this publication may be copied, reproduced, duplicated stored or retransmitted in any form without the expressed written pemission of the publisher.

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lems do arise, baggage needs to be reunited with the passenger as quickly as possible. Currently, this happens on average in less than 36 hours, but any improvements are welcome. With SITA WorldTracerWeb Mobile, and the new real-time connection data from Innovata, agents can file claims from any location and process and reroute delayed and found bags quicker.”

Though there is a downward trend over the last four years in the rate of mishandled baggage thanks to improved technology and greater vigilance, there was a slight rise in 2010 due to the major service disruptions.

WorldTracerWeb Mobile will allow airline staff to move out from behind counters and assist passengers at baggage carousels and file baggage claims or quickly forward bags. This eliminates the need to bring any mishandled luggage to a central sorting area, greatly reducing the level of handling and speeding up the re-uniting of bags with their owners.

Developed by SITA and co-sponsored by IATA, WorldTracer is a fully automated service for lost and mishandled baggage, based on a single, shared database. More than 450 airlines and ground handling agents use WorldTracer at 2,200 airports around the world for baggage tracing, to expedite and streamline the claims process and to locate and re-unite mishandled baggage with the passenger as quickly and efficiently as possible.

Jeff McKaughan Publisher jeffm@airlines-africa.com 1- 443-243-1710 For details on advertising, please contact the publisher.

Airlines Africa P.O.Box 236 Forest Hill, MD 21050 USA www.airlines-africa.com June 13, 2011

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Airlines Africa

Air Arabia Egypt Adds Flights to Saudi Arabia

Brussels Airlines Extends African Service

Air Arabia Egypt announced today that it will start direct services to the Cities of Riyadh and Dammam, KSA from the carrier’s main hub in Burj Al Arab International Airport, Alexandria.

The airline will start flights to Riyadh on June 9, 2011 and to Dammam on June 11, 2011.

Roundtrip flights will operate twice per week between Air Arabia Egypt base in Alexandria and the Saudi capital. The flights depart Alexandria on Thursdays and Saturdays. The return flights depart Riyadh at 11:15 and arrive in Alexandria at 13:10.

Roundtrip flights between Alexandria and Dammam will operate thrice a week. The flights depart Alexandria on Tuesdays, Thursdays and Sundays at 22:50 and arrive in Dammam at 02:50.

The return flights depart Dammam at 03:30 (local time) and arrive in Alexandria at 05:45 (local time).

Commenting on the new service, AK Nizar, head of commercial at Air Arabia Group said: “We are delighted to announce the start of our flights to the Cities of Riyadh and Dammam. Air Arabia Egypt now serves the Kingdom of Saudi Arabia with five weekly flights, offering travellers between the two countries a new option for air travel.

We are confident the new services between Riyadh, Dammam and Alexandria will offer customers great value for money to travel between the two cities as well as contribute to the growth of travel and tourism between the two countries.”

Air Arabia Egypt flies new Airbus A320 aircraft.

From September onwards Brussels Airlines will operate two weekly flights between Brussels Airport and Bamako (Mali). Following the opening of four additional destinations last year, the airline is now further extending its African network. Brussels Airlines now offers a total of 21 destinations on the African continent.

Brussels Airlines enters into Mali with the start-up of a scheduled service to Bamako.

This vast West-African country will be connected to the Brussels Airlines homebase, Brussels Airport, twice a week (on Wednesdays and Sundays) through a direct and non-stop flight.

“We are very happy to add Mali to the growing African network of Brussels Airlines”, says Brussels Airlines CEO Bernard Gustin.

“After the four new destinations of last year, we can now include three more African destinations in our offer: Bamako, Marrakech and Agadir.”

Thanks to the excellent schedule the Brussels Airlines flights to and from France ( Paris, Lyon, Marseille, Toulouse), UK, Germany, Switzerland, Italy, Scandinavia and multiple other countries smoothly connect onto this new long-haul flight. Flights to

Air Namibia Selects myIDTravel www.airlines-africa.com

4 Bamako will depart from the Brussels Airlines Africa terminal right next to the Schengen terminal, which allows for swift transfers.

This new scheduled service will be operated by an Airbus A 330-300 in business and economy class configuration, offering ample cargo capacity.

As on all Brussels Airlines flights, passengers can earn Miles & More miles on their flight to and from Bamako.

Since 2009 Brussels Airlines is member of the leading European frequent flyer program Miles & More. Miles & More is the frequent flyer program of nine airlines, with over 250 Miles & More partners where customers can earn or spend miles.

Air Namibia has opted for myIDTravel, the integrated ID travel management solution for staff travel from Lufthansa Systems. With myIDTravel, Air Namibia can introduce self-service e-ticketing for flights of staff members on Air Namibia and other airlines.

Especially the direct integration into Air Namibia’s reservation system enables the airline to offer their flights to other airlines’ employees and to comply with the industry mandate of replacing paper ID tickets by March 31, 2012.

June 13, 2011

Airlines Africa

Checkpoint of the Future Could Offer Improved Safety and Service

The International Air Transport Association (IATA) unveiled the first mock-up of a checkpoint of the future, designed to enhance security while reducing queues and intrusive searches at airports, using intelligence-driven risk-based measures.

IATA’s checkpoint of the future is being shown to delegates attending the Association’s 67th Annual General Meeting (AGM) and World Air Transport Summit, in Singapore.

“We spend $7.4 billion a year to keep aviation secure. But our passengers only see hassle. Passengers should be able to get from curb to boarding gate with dignity. That means without stopping, stripping or unpacking, and certainly not groping. That is the mission for the checkpoint of the future. We must make coordinated investments for civilized flying,” said Giovanni Bisignani, IATA’s director general and CEO.

The main concepts of the checkpoint are (1) strengthened security by focusing resources where risk is greatest, (2) supporting this risk-based approach by integrating passenger information into the checkpoint process, and (3) maximizing throughput for the vast majority of travelers who are deemed to be low risk with no compromise on security levels.

“Today’s checkpoint was designed four decades ago to stop hijackers carrying metal weapons. Since then, we have grafted on more complex procedures to meet emerging threats. www.airlines-africa.com

We are more secure, but it is time to rethink everything. We need a process that responds to today’s threat. It must amalgamate intelligence based on passenger information and new technology. That means moving from a system that looks for bad objects, to one that can find bad people,” said Bisignani.

How Does it Work?

The checkpoint of the future ends the one-size-fits-all concept for security. Passengers approaching the checkpoint will be directed to one of three lanes: ‘known traveler,’ ‘normal,’ and ‘enhanced security.’ The determination will be based on a biometric identifier in the passport or other travel document that triggers the results of a risk assessment conducted by government before the passenger arrives at

5 the airport.

The three security lanes will have technology to check passengers according to risk. “Known travelers” who have registered and completed background checks with government authorities will have expedited access.

“Normal screening” would be for the majority of travelers. Those passengers for whom less information is available, who are randomly selected or who are deemed to be an “Elevated risk” would have an additional level of screening.

Screening technology is being developed that will allow passengers to walk through the checkpoint without having to remove clothes or unpack their belongings. Moreover, it is envisioned that the security process could be combined with outbound customs and immigration procedures, further streamlining the experience.

Next Steps

Through the International Civil Aviation Organization (ICAO), 19 governments, including the United States, are working to define standards for a checkpoint of the future. IATA is also coordinating closely with the US Department of Homeland Security’s Checkpoint of Tomorrow program which has similar goals.

“We have the ability to move to the biometric scanning and three-lane concept right now. And while some of the technology still needs to be developed, even by just re-purposing what we have today, we could see major changes in two or three years time,” said Bisignani.

Zambezi Airlines Continued from Page 1 of flying direct to Cape Town with just a brief stop-over in Livingstone where they would not be required to disembark from the aircraft. “Another benefit to tourism would be the offer of weekend excursions to the tourist capital by flying the airline’s modern Boeing 737-500 jet aircraft which will cover the distance between Lusaka and Livingstone in a mere 35 minutes while also providing business class service.”

According to Siwabamundi, Zambezi Airlines is also preparing to sign an interline agreement with Zambia’s domestic carrier, Proflight Commuter Services which will allow connections to be sold to other Zambian tourist destinations.

Zambezi Airlines utilizes modern information technology systems and is fully e-ticketable.

June 13, 2011

Airlines Africa

Fatigue Risk Management and Crew Scheduling Programs

Finnair has become the first commercial carrier to develop crew schedules based on recently introduced Jeppesen fatigue risk management functionality integrated with its Crew Management solution suite. The Boeing Alertness Model (BAM), a crew fatigue function developed jointly by Boeing and Jeppesen, is fully integrated in the Jeppesen crew management solution and enables Finnair and other carriers to avoid fatiguing patterns throughout the crew roster construction and optimization phase.

“We have reached a very important milestone when it comes to addressing crew fatigue,” said Antti Aukia, Finnair vice president, safety and quality management. “We have, as do most airlines, a fair distance still to cover in mastering crew fatigue.

After collecting operational data to gain confidence in the Boeing Alertness Model, we have now integrated the model with Jeppesen’s scheduling optimization capabilities, which we believe will be absolutely central for our operations.”

In describing their penetration into the Africa airline community, a Jeppesen spokesperson said, “We provide services for a majority of the African carriers, including nearly all flag carriers and major airlines and many regional carriers.”

“We provide our airline customers in Africa with many of the industryleading products and services that we offer for the commercial aviation industry,” the spokesperson continued.

“These include both paper-based and digital navigation information and flight planning solutions generated from the most comprehensive navigation database available in Africa. Many of our customers integrate Jeppesen electronic flight bag [EFB] solutions and we also provide standard and tailored flight information including charts and Jeppesen NavData.”

Jeppesen developed fatigue risk management functionality in advance of new aviation industry regulations recommending operators to implement www.airlines-africa.com

fatigue risk management systems to more efficiently identify and avoid crew fatigue, compared to existing regulatory flight and duty time limitations.

“We are pleased to see our pioneering flight safety advancements for the commercial aviation industry now help create the operational crew schedules at Finnair,” said Tim Huegel, director, Jeppesen portfolio management, aviation.

The Jeppesen FRM functionality provides operators with a metric for predicted fatigue that can be used for writing rules and also guiding the often fully automated crew scheduling process, to avoid fatiguing sequences of flights. “Contrary to tools that only measure the schedules built, we provide a solution that reduces fatigue during crew schedule construction,” the spokesperson added. “Equally important is that we provide our clients with analysis capability to measure the effects of rule changes on both fatigue and crew efficiency—a capability that is increasingly important for maintaining operational flexibility as regula-

Royal Air Maroc to Take First ATR-600 with Thales Cockpit

Since 2007, Thales has been working on the new cockpit for the ATR -600 series as a tierone systems integrator and has developed a modular avionics architecture comprising a cockpit equipped with five wide-screen LCD displays, a flight management system (FMS) and a latest-generation automatic pilot system. The avionics suite incorporates the most highly-advanced communication and navigation systems. Furthermore, the ATR-600 is the first regional aircraft to feature an AFDX (avionics full duplex switched Ethernet) network.

6 tors are now are asking operators to manage fatigue themselves. We also have a range of solutions making sure operators easily can assess their operation and cost effectively add fatigue risk functionality to existing legacy scheduling systems.’

Jeppesen also recently released a related Apple iPhone mobile application, called CrewAlert, which gives the user an insight into how sleep science applies to crew schedules. CrewAlert is intended for use by crew schedulers, crew members, government regulators and scientists to determine predicted levels of alertness.

CrewAlert is a mobile App that can be used by any crew scheduling or safety department to assess current rosters as predicted by the BAM. “It would definitely suit also the African market and provides a start for integrating a very cost effective fatigue risk management system, said Jeppesen. “This can then expand into integration of our web-based solution—the Crew Fatigue Assessment Service. Our next goal with CrewAlert is to add “context sensitive fatigue mitigation advice” to also provide individual pilots with more information on options for avoiding fatigue.”

Royal Air Maroc will be the first airline to take delivery of the ATR 72-600.

Thanks to the ergonomic design of the new avionics suite, the ATR 72600 provides a working environment that has been considerably simplified for pilots. Throughout flight tests, the ATR-600 has demonstrated the high reliability of its navigation management system in heavy air traffic conditions.

Landing procedures have also been optimized to shorten holding periods.

Michel Mathieu, senior vice president of Thales Avionics, explained, “I would like to salute the work carried out in close conjunction by ATR and Thales teams that has resulted in this success. EASA certification of our avionics suite consolidates our systems supplier role in this field.”

“I am satisfied with the teamwork that, over the past year in particular, has enabled efforts to be focused on achieving this very important goal,” said Filipo Bagnato, CEO of ATR. June 13, 2011

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Airlines Africa

Kenya Airways Kenya Airways Joins Dr. Titus Naikuni Climate Neutral Network Appointed to IATA Board Kenya Airways, recently announced its participation in of Governors the Climate Neutral Network (CN Net), an initiative of the United Nations Environment Programme (UNEP). CN Net is at the forefront of the movement towards a global transition to low carbon economies and societies.

In this cooperation with UNEP, the airline will have an opportunity to implement its existing strategies for reducing and offsetting greenhouse gas emissions. It will be granted access to climate neutral tools and resources and will be part of a forum for exchanging knowledge and best practice in addressing the causes of climate change.

CN Net is a high profile platform for innovative and forward thinking pioneers to present to the world their strategies for moving towards climate neutrality and inspiring others to follow suit, through an interactive website and networking opportunities at major international events, such as World Environment Day.

“Our participation in CN Net confirms our commitment to addressing environmental issues including the challenge of climate change by being able to accurately account for the green house gases that our operations emit and investing in environmental sustainability strategies to reduce and offset the emissions,” said Dr. Titus Naikuni, Group MD and CEO of Kenya Airways.

In recognition of Kenya Airways’ recently launched voluntary carbon offsetting scheme, CN Net invited the airline to participate in the movement towards climate neutrality.

Kenya Airways is now officially registered as a CN Net participant, and the airline has its own page on the CN Net website, which it will use to receive and share useful information to promote a global transition towards a low carbon development path.

“UNEP is delighted to welcome Kenya Airways as a participant of the Climate Neutral Network,” said Henry Ndede, coordinator of UNEP’s Kenya Country Program, Regional Office for Africa. “As a major international carrier, Kenya Airways is leading by example in not only aiming to reduce its own emissions, but also in empowering its customers to join the fight against climate change. UNEP welcomes Kenya Airways’ commitment to working towards a sustainable airline industry.”

The Involvement of Kenya Airways in the network will allow the airline’s successful environmental sustainability programs—including the Ngong Hills Reforestation Project ‘Plant a Future’, newer fuel efficient aircraft, fuel savings initiatives that have been employed throughout the airline’s operations, as well as the Olkaria III phase 2 Geothermal Expansion project—to be highlighted on the CN Net website. Here the airline can engage with other organizations and businesses interested in becoming climate neutral, increasing global exposure of the projects’ benefits. www.airlines-africa.com

Kenya Airways Group managing director and CEO, Dr. Titus Naikuni has been appointed to the International Air Travel Association (IATA) board of governors.

Naikuni was elected to the IATA board at the conclusion of the association’s 67th Annual General Meeting in Singapore on June 6. He was also appointed to the 2012 nominating committee. This committee has the responsibility of nominating candidates to the IATA board of governors.

With this appointment Naikuni returns to the IATA board having served for four years from 2004 to 2009.

IATA is an international trade body that represents, leads and serves over 230 airlines comprising 93 percent of scheduled international air traffic.

IATA board of governors is composed of 31 persons elected from amongst its members, who serve without remuneration. This board exercises oversight and executive roles on behalf of the membership as a whole in representing the interests of the association. The board gives policy directives and guidance to IATA industry committees, subsidiary bodies and policy guidance to the IATA traffic conferences and to industry settlement plans, as may be required.

This appointment places Naikuni at the center of decision making for the aviation industry. It is a culmination of experience and expertise gained after eight years at the helm of one of Africa’s leading airlines, Kenya Airways, and underpins the level of confidence that IATA members place in his leadership capabilities.

Speaking following the appointment, Naikuni noted “I am greatly honored by this appointment and wish to express my gratitude to the IATA members for their confidence in my election to serve them. This appointment is very exciting because it comes at a time when the economies of Africa are poised for takeoff. Transport is an important factor in Africa’s economic development and the aviation industry will undoubtedly play a major role in the pursuit of this development.”

He further added, “This appointment is an indication that African airlines are ready to take their rightful place in leading the decision making in the world’s aviation industry.

I will strive to serve the interests of all members while seeking to ensure that airlines in Africa in particular are able to meet the safety, environmental and sustainability agendas that IATA drives.”

June 13, 2011