BOMA Standard Winter 2011/2012

Publication of the Building Owners & Managers Association of Utah

Winter 2011/2012

BOMA Standard Utah

ISSUE SPONSOR:

PRESIDENT’S MESSAGE

BOMA One of the Great Places to Borrow Tools borrowed include the EER Reports, BOMA Standard of Measurements, educational programs, community service opportunities, 360 and TOBY awards, which have helped us benchmark our properties.

These, and many other tools, are available to each of us and will help us become proficient.

I treasure the members and the leadership of BOMA. This exceptional group of individuals has helped me perfect my skills through our association. BOMA will provide each of us a great opportunity to borrow and provide tools that can help us in our various occupations, communities and personal lives.

BOMA Utah P.O. Box 13967 Ogden, Utah 84412 801.710.2590 Admin@BOMAUtah.org www.BOMAUtah.org Executive Director Shelli L. Menegos, RPA, FMA

BOMA UTAH 2012 OFFICERS AND BOARD OF DIRECTORS President Todd Mabey, Zions Securities Company President-Elect Lorrie Ostlind, Hines Properties, Inc. Past President Jim Derrick, Larry H. Miller Management Company Vice President Scott Bennion, RiverPark Management & Development Secretary/Treasurer Casey Killian, Varsity Contractors Board of Directors Jon H. Carlson, Lincoln Harris CSG Gary L. Coker, CBRE Justin Farnsworth, CBRE Eric S. Pauly, CentiMark Corporation Terrell Sparks, CPM, Roseman University Properties Russell Shinrock, Securitas Security Services USA, Inc.

MISSION BOMA Utah is the standard of excellence, providing best in class industry leading practices, strong education, local advocacy and friendly networking unity.

ON THE COVER BOMA Utah Events The BOMA Standard is a publication of Jengo Media.

For editorial or advertising information call 801.796.5503 or visit www.UtahFacilities.com.

Growing up I remember working on projects around the home.

We would do everything from small motor repairs, to major remodeling projects in our home, apartments for other family members and within our neighborhood. These various projects required many different types of tools, some of the tools we owned, others we would borrow. My father taught me a great lesson. When you borrow something, you must always return it in a better condition than when you received it. I continue to live up to this counsel, whether it is borrowing a tool or beginning a new chapter in my life.

I consider BOMA one of these great places to borrow some tools. These tools have left me in a better condition to meet the challenges I face as a property manager. The quality tools I have

As president of BOMA Utah, I hope each of us will find value in our membership and recognize the great opportunities that await us. I hope during the next two years that you can feel that I have added a tool for you to use and that we can leave BOMA in a better condition than when we found it.

Sincerely, Todd Mabey

BUSINESS Sponsoring

New 2012 Office Hours

2012 Sponsorship Opportunities are going fast. All eNews and luncheon sponsorships have been sold. We have website sponsorships available for $200/month, with January through December available. Discounts will be given for multiple months. Logo and contact information with an enabled link to sponsors’ website will be included.

Sponsors will also be listed as a website sponsor on BOMA Utah’s Facebook, LinkedIn and Twitter pages. To reserve your spot, call the BOMA office at 801.710.2590 or email Shelli at Shelli@BOMAUtah.org

The BOMA office will have new hours beginning January 2012.Even though most of you didn’t realize Shelli was only part time, we are excited to be able to use and abuse her even more in 2012.

The new office hours will be 8 a.m. to 5 p.m.

2 I BOMA STANDARD WINTER 2011/2012

2011 EER Now Available The EER is your tool for portfolio optimization. With more data than ever before: 6,500 buildings, 278 markets and reports for 142 cities. You will measure and manage asset performance like a pro reads the green.

COMMITTEE MESSAGES

COMMUNITY SERVICE: The purpose of the Community Service Committee is to encourage and facilitate active participation from BOMA members in volunteer activities throughout the Salt Lake community. The committee uses the professional skills and knowledge of the individuals within BOMA to improve the facilities of selected charities.

Members: Rudy Larsen, Helen Smith, Chris Pinkston, Cathie Woods, Marco Ireland, Tyler Brinkman, Paul Morgan, Debbie Jacketta, Steve Morley, Vicki Davison, Mike Tanner, John Barlow, Keith Geisel, Ron Moore, Paul Limburg

Contact: Rudy Larsen, chair, rudy@lawnbutlerinc.com

News: We are really excited about the number of people who will be helping us in the Community Service Committee this coming year.

We have several ideas for projects in 2012. The first will be our Food Bank Drive in April. We will get information out about it as soon as we have a date. We hope to get an even bigger group out than we did last year. The other projects will be discussed and decided within the committee in the coming months, culminating with our major project in conjunction with the BOMA Utah Golf Tournament. Stay tuned.

EDUCATION: The purpose of the Education Committee is to provide educational and designation courses and curriculum to keep the membership current and trained in the requirements of their profession and continually strive to raise the level and quality of professionalism within the industry and profession. It plans, conducts and oversees study programs and seminars, including those offered by BOMA International, BOMI International and sponsored by BOMA Utah.

Members: Aaron Weight, Emily Koon, Justin Farnsworth, Kevin Bezzant, Ed Tallerico, Paul Gallegos, Rick Rice, Rich Lobrovich, Kelly Kirkham, Monica Pond, Craig Payne, Braden Moore

Contact: Aaron Weight, chair, weighta@zsc.com or 801.321.8700

Message: BOMA Utah Education gained a lot of momentum in 2011.

Thanks to the efforts of the Education Committee members, we were able to establish continuing education credits for real estate licensees at most BOMA Utah events, increase participation in BOMI RPA courses, support BOMA Utah’s Emergency Preparedness initiative by sponsoring Be Ready Utah courses and provide industry-leading education for our members. As we head into 2012, we are ready to build on that foundation and accelerate into the future. We have outlined a framework of courses for the coming year to help keep our members informed, prepared and ahead of the competition. As we continue to move forward, we welcome your feedback. Please let us know if there is a topic or course that would help you and your colleagues lead the industry into the future.

EMERGENCY PREPAREDNESS: The mission of the Emergency Preparedness Committee is to support BOMA members in regards to security and life safety measures. The committee will facilitate communication between BOMA members and their tenants and government agencies.

Members: Eric Fairbanks, Derrek Davis, David Colucci, Martin Johnson, Karl Bowen, Ray Wilcox, JD Sheppard, Mike Scott, Linn Griffith, Lance Studebaker

Contact: Eric Fairbanks, chair, efairbanks@udksolutions.com

Message: With the new year upon us and the Great Utah Shakeout just a few short months away, what are your plans to be prepared? What are your plans to participate? The committee has worked hard to put a program in place that all members of BOMA would benefit from. It is a simple program, yet complex in that it provides the necessities to prepare for an event that could interrupt business. Please visit the BOMA Utah site, where you will find all of the program details under the Preparedness and Business Continuity tab on the home page. You will find all the program documents and direction to get started and keep moving.

In addition to the seven-step program, we will also be launching a larger, more in-depth training program with Kevin Holman from the State of Utah Department of Emergency Management. Please understand that this is in-depth and requires a level of commitment to participate. It is anticipated that this will begin just after the start of the new year. More information and announcements will be made as we draw closer.

Please don’t hesitate to contact Eric Fairbanks or Derek Davis with questions. The Business Continuity and Preparedness Committee wishes you all the best in the new year in your efforts to prepare.

GOLF: The mission of the Golf Committee is to organize, promote and implement the annual golf outing. The committee will develop and implement a schedule of events including establishing a date for the event, soliciting and securing a golf course to hold the event, preparing a budget, promoting and acquiring sponsorships, organizing awards presentation and coordinating the event.

Members: Jill Richardson, Cheryl Sanford, Dario Benitez, Marco Ireland, Mike Reidy, Craig Castle, Steve Boogard, Spencer Tibbits, Paul Gallegos, Braden Moore, David Wright, Jason Leavitt, Ryan Wallwork, Summer Hansen

Contact: Jill Richardson, chair, jrichardson@boyercompany.com or 801.366.7143

Message: The Golf Committee is excited for 2012. The golf tournament is a favorite networking platform for many principal and associate members, and we hope by expanding the tournament, we’ll help everyone maximize that opportunity. Please join with us in supporting the Community Services Committee through raffle ticket purchases.

Maybe we can even set a new fundraiser record.

continued on page 4 WINTER 2011/2012 BOMA STANDARD I 3

COMMITTEE MESSAGES continued from page 3

Contact:

LOCAL ADVOCACY:

Eric Pauly, chair, eric.pauly@centimark.com or 801.907.8137

The purpose of the Local Advocacy Committee is to meet with those who propose or decide public policy, analyze existing or proposed legislation and/or regulations to determine the impact on BOMA members and recommends for BOMA Board approval what position the association should take on such matters. The committee educates and informs BOMA members, elected and administrative officials, and the public about issues of significance to commercial real estate.

Members: Justin Farnsworth, Betty Parker, Chris Pinkston, Ed Tallerico, Fernando Cruz, Gary Bullock, Keith Geisel, George Hampton, Jim Shell, Karl Bowen, JJ Kofford, Phil Martin, Scott Bennion, Stephen M. West, Vicky Davison

Contact: Justin Farnsworth, chair, justin.farnsworth@cbre.com

MEDICAL OFFICE BUILDING:

The mission of the Medical Office Building Committee is to promote “best practices” and advance the interests of the medical office building industry through leadership, advocacy, education, research, information and networking.

Members: Chris Day, Ron Loock, Matt Jensen, Larry Knowlden, Tom Uriona, David Pinkson, Casey Killian, Mark Van Mondfrans, Tom Richter, Peter Hanlon, Dorian Adams, Karl Bowen, Jerry Pace, Jon Carlson

Contact: Jon Carlson, chair, jcarlson@lpc.com or 801.424.6080

Message: The Medical Office Building Committee would like to welcome Jerry Pace (CCI Mechanical), Karl Bowen (ABM) and Dorian Adams (Reaveley Engineering) to the committee. Members of the committee will be instrumental in planning monthly meetings as well as the 2012 Medical Office Building Symposium, mirrored after the 2011 symposium which had an attendance of nearly 80 people and a revenue of approximately $2,000. This committee will be laying the groundwork for some great events and traditions. Long term, the committee hopes an event will create an ongoing dialogue between the committee and the medical community and support BOMA’s goal of being a meaningful resource to the emergency management community in general.

MEMBERSHIP: The mission of the Membership Committee is to recruit new members and promote active membership for the purpose of increasing our body of members and participation. The committee will develop an understanding of the organization, its benefits and membership fee structure.

Members: Mike Reidy, Steve Bryant, Ricardo Fuchs, Craig Castle, Charlie Withers, JD Sheppard, Paul Gallegos, Clayton Horton, Dario Benitez, Fernando Cruz, Eric Pauly

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Message: In 2011, we experienced another year of exponential growth for BOMA Utah with 27 new Principal, 36 new Associate, two new Student and two new Support Members. The cumulative value associated with all BOMA Utah has to offer continues to attract the best and brightest in the real estate industry and associated service industries.

Benefits of joining the BOMA Utah family include: • Continuing education and certification courses • Local and national legislative information and representation • Recognition of excellence in building management through BOMA’s TOBY Awards program and banquet • Disaster preparedness and business continuity planning • The ability to compare and identify opportunities to minimize building operating costs through BOMA’s benchmarking Experience Exchange Report (EER) • The best products and services through BOMA’s annual vendor tradeshow.

• Participation in BOMA Utah’s annual charitable golf event • Christmas social and prize raffle • Relevant monthly speakers and events • A friendly networking environment • Membership opportunities for real estate professionals, administrative and engineering personnel, vendors and students alike • Opportunities to better our community through our community services committee • Informative local and national publications and newsletters to keep you abreast with current real estate events • A local database of BOMA vendors that are dedicated to provide industry leading products and services If you would like to experience what it is like to be a part of the best real estate management association in Utah, feel free to contact Eric Pauly for your own personal tour of what we have to offer. For all you vendors out there who feel like you have something to offer, don’t delay. There has been an Associate Member waiting list for more than a year now. Visit BOMAUtah.org to see what you’ve been missing.

PROGRAMS: The purpose of the Programs Committee is to provide interesting and informative speakers for BOMA Utah luncheons.

Members: Casey Killian

Contact: Casey Killian, chair, ckillian@varsitycontractors.com or 801.972.3580

PUBLIC RELATIONS: The purpose of the Public Relations Committee is to improve the visibility of BOMA Utah in the Salt Lake City/Utah commercial real estate community through the media. The committee will help promote BOMA as a reliable source of information on the commercial real estate industry in Salt Lake City and surrounding areas.

Members: Kelly Lux, Travis Barrington, Scott Gourley, Ed Tallerico, Cheryl Sanford, Mike Reidy, Matthew Leishman

COMMITTEE UPDATES

EMERGENCY PREPAREDNESS

Contact: Kelly Lux, chair, kelly@jengomedia.com or 801.796.5503

Preparedness Education February 21; March 20; April 24; May 15 & June 19

Message: The Public Relations Committee wants to ensure every member in BOMA Utah knows what is going on in the organization. The newsletter is a great way to stay up to date on committee happenings, education classes and past events. If there is something you would like to see in the BOMA Standard, please let us know.

TOBY: The mission of The Outstanding Building of the Year Committee is to select the buildings that embody the values and best practices of the commercial real estate industry and showcase them in the annual TOBY Awards

Members: Renee Schmid, Dave Shepard, Steve Boogard, JD Sheppard, Paul Gallegos

Contact: Renee Schmid, chair, renees@roderickrealty.com or 801.506.5005

Message: We’d like to thank the following members who have signed up to sponsor the 2012 TOBY Awards, including Wasatch Property Services as a Visionary Sponsor, Varsity Contractors as a Platinum Sponsor, Kimball Property Services as a Silver Sponsor, Utah Disaster Kleenup, CBRE, Securitas Security Services, Commercial Service Solutions, and RBM Building Services as Bronze Sponsors, Utah Facilities Magazine & Alphagraphics as Print & Media Sponsors, and 5Star Services, EcoBrite Services, ISS Facility Services, Schindler Elevator & ThyssenKrupp Elevator as Recognition Sponsors. We appreciate all of our sponsors for supporting the TOBYs. The TOBY Committee is still seeking additional support. It isn’t too late to sign up. Five buildings have signed up for this year’s TOBY competition, including Union Woods at 7090 Union Park Avenue under the 100,000 Square Foot category; 136 E. South Temple under the 100,000 to 249,000 Square Foot category; Ninigret X and XI at 1991 S. 4650 West and 4750 W. 2100 South under the Low-Rise Suburban category; SouthTowne Corporate Center under the Suburban Office Park category; 170 S. Main under the 250,000 to 499,000 Square Foot category. Judging will occur in January. The winners will be announced at the TOBY Awards luncheon on Feb. 9, 2012, at Little America. Mark this date on your calendars!

12-Point Program for Business Continuity 3 hours CEU. Complete the class and receive the Annual Recognition of Readiness Award.

Are you ready, seriously ready should a disaster happen to your business? Be honest now.

The Be Ready Utah 12-Point Program to Business Continuity is a fantastic course everyone in your office should be attending. The likelihood that an earthquake or other disaster will happen on a weekend at 11 a.m. is pretty slim. Five days a week, you are in an office along with your staff, clients, customers and tenants. While you may have annual fire drills or fire alarm inspections, do you really think that’s enough to get your business back up and running?

Get your tenants, security personnel, engineering staff, employees, friends and family involved and encourage them to attend. It’s only three hours, costs absolutely nothing for members and $10 for nonmembers to cover lunch.

The 12-Point Plan Point 1 Creating a Planning Team/Continuity of Authority Point 2 Communications Point 3 Risks and Hazards Point 4 Internal / External Resources and Capabilities Point 5 Vulnerability Assessments Point 6 Essential Business Functions Point 7 Human Resources

Point 8 Workplace Evacuation and Sheltering Plan Point 9 Workplace Emergency Supply Items Point 10 Insurance Coverage/Reviews Point 11 Vital Records Point 12 Data Protect /Store / Recover

Class size is limited to 25, lunch and parking provided.

Business CERT 24 Hours CEU Cost: $100 (Includes CERT Backpack, Manual, Instruction and Lunch both days) CERT trained employees can help your business recover more quickly, reduce revenue losses and protect your investment by providing you with the knowledge, skills and ability to more competently respond to emergencies. We are sensitive to the amount of time the Business CERT classes will take and have worked with the City of Salt Lake Preparedness Coordinator to offer eight hours of online training, requiring only two days away from the office. To begin taking your eight hours online, please visit www.citizencorps.gov/cert/IS317/. A certificate of completion will need to be printed and provided to the instructor the first day of class.

Class size is limited to 25, lunch provided

EMERGENCY PREPAREDNESS

The Great Utah ShakeOut The 2012 Great Utah ShakeOut is occurring statewide at 10:15 a.m. April 17. Register today at www.shakeout.org/utah/.

We believe that Utah can become much more prepared for earthquakes and be ready to recover quickly. The ShakeOut has been created to help people and organizations get better prepared for major earthquakes and practice how to be protected when they happen.

For more information about why you should participate in the ShakeOut, links to how different groups can participate and what is happening in your county, please visit www.shakeout.org/utah.

BOMA Utah is the only real estate association partner in this exercise. Let’s help make this an exercise we won’t forget; register your company today.

Emergency Preparedness Moment The first step of preparedness is to make a plan. It is a simple way to prepare for any emergency.

Four Keys 1. Keep it simple. Make a plan that is easy for all to remember. For example, meet across the street if there is a fire or meet at home if everyone is away.

2. Keep it real. Don’t invent scenarios that are not likely to happen. For example, it is not likely a hurricane will hit Utah.

3. Keep in touch. All plans must include a way to contact everyone.

Remember an out-of-state contact is best. If you are using a cell phone, text don’t call.

4. Keep practicing. Having a plan is great, but knowing how to follow the plan works better.

More tips on www.bereadyutah.gov.

WINTER 2011/2012 BOMA STANDARD I 5

NEWS

Medical Office Building Symposium: Trends and Uncertainties in Modern Healthcare

By Kristen Hutchings, Associate Editor While the healthcare industry is a fluid and unstable, facilities professionals in the medical industry are trying to move forward with new industry standards that improve patient comfort and treatment – putting aside all of the government-related changes impacting healthcare.

A panel of healthcare and real estate representatives discussed many of the trends healthcare is beginning to adopt and the direction they are geared toward for the future at the BOMA Medical Office Building Symposium.

Many healthcare facilities are trending from inpatient to outpatient centers, according to the panel.

Technology has advanced in such a way during the last few years that many procedures that were confined to hospitals are now available in medical office buildings and clinics.

“Ten years ago, my grandma got a hip replacement and was in the hospital for five days,” said Lori Damon, vice president of Education and Research for BOMA International. “Two years ago, my husband got a hip replacement and was in the hospital for two and half days. You can expect a steady migration of any procedure that can be performed outside of a hospital setting to move outside of a hospital setting.

And the reason for that is simple: cost. Construction costs are significantly higher for acute care then medical office buildings or ambulatory surgery centers.”

Construction costs can be up to a 25 to 50 percent less for an outpatient facility. The Draper Utah Lone Peak Medical Office Building is an example of an outpatient center recently built in Utah. A satellite emergency room is located on its first floor. Traditional emergency room procedures can be replicated in the Lone Peak Emergency Room.

Healthcare facilities that are universally designed is one way owners are dealing with limited funds.

“Rather than designing floors specifically for cardiac care, you design a willow play floor where you can push the bed in and change the specialty. Today it’s cardiology, tomorrow it’s OBGYN, next week nefrology,” Damon said. “It extends the life of those expensive to-build spaces and also allows for quickly shifting functions. As patient needs change, as the epidemiology patterns change, you can adapt that very readily. A lot of promise is assigned to this. We’ll see how quickly it takes on.”

Many medical spaces are built into a community to satisfy the needs and demands of the people, Damon said. No one knows for certain when a medical building will be needed. Determining the size of a 6 I BOMA STANDARD WINTER 2011/2012

medical facility is also difficult.

To save on building costs, many medical centers implement buildings with universal designs. They brainstorm ways to transform existing buildings into medical offices or clinics.

“Bottom line, no one knows how much new space we’re going to need. But because of capital constraints on healthcare systems, building new spaces is too expensive. We can’t do it,” said Damon. “We have got to work with the space we have, so you see a lot of creative redeployment of assets.”

In Tuscon, Arizona, a warehouse is being re-purposed to suit the needs of a medical building, which is not the most usual place medical buildings have sprung from, Damon said.

The most interesting transformation may be a medical building emerging from an old Blockbuster movierental facility.

Not only does healthcare take over vacant retail buildings, but they have also decided to become more closely associated with different retail sects.

“Retail is always on the corner of main and main, and that’s increasingly where healthcare would like to be,” Damon said.

Starbucks and other retail shops are beginning to appear in hospitals across the country.

On the flip side, more and more medical office buildings are moving into retail spaces. Retail development is always pushing its way to the center of the community, Damon said.

Healthcare wants to do the same. By being closer to the public they serve, medical offices hope to see more patients more frequently.

Healthcare is a competitive field, and by providing people with what they need, patients will be return customers. Damon said the time may not be too far off where a medical office building will offer healthcare, restaurants and gyms.

WINTER 2011/2012 BOMA STANDARD I 7

EVENTS

Donation Snowballs at Animal Care and Control

Dear BOMA and Helping Hands Charity, On behalf of all of the employees at Davis County Animal Care and Control and the animals, we want to shout out a big thank you for our play yard that BOMA and Helping Hands Charity built. The play yard has had a snowballing effect at our shelter. We had some great press from the play yard; that has helped us get the message out that we are changing our image. That message has sparked an increase in our volunteer program. The increase in our volunteer program has gotten more dogs out to play in the yard. That has made the dogs more adoptable. The volunteers have made it so our staff can focus on other items in the shelter, like cats and rabbits. The extra focus has made it so we are euthanizing less and that is our ultimate goal. Our employees are happier about that.

The play yard allows the dog to be a dog. They get to go to the bathroom anywhere they want. They get to smell and stick their noses anywhere they want too. We get to see how they handle situations

with other dogs and watch them communicate. The play yard has been an educational tool for us as well. New officers can take several dogs out at once and watch the dogs communicate.

The officer gets to learn firsthand the body language of a dog. This is an experience that new officers would never get in a classroom or a book.

Davis County Animal Care and Control cannot express enough our thankfulness for our play yard. Thank you to all of the individuals and businesses

The Outstanding Building of the Year Awards The Outstanding Building of the Year (TOBY) Awards are the most prestigious and comprehensive programs of their kind in the commercial real estate industry, recognizing quality in buildings and rewarding excellence in building management.

During the competitions, all facets of a building’s operations are thoroughly evaluated. Buildings are judged on everything from community involvement and site management to environmental and green policies and procedures.

Levels of Competition The competition consists of three levels. It begins at the BOMA Utah level, winning entries advance to the regional level and, finally, regional winners advance to the international level. The International TOBY Awards will be presented at the BOMA International Conference in Washington, DC, June 26-28, 2011.

The BOMA Members to the right are gearing up for the local judging in January.

8 I BOMA STANDARD WINTER 2011/2012

250,000-499,000 Square Feet Boyd McGee, Commerce Real Estate Solutions, 170 South Main Street 100,000 - 249,000 Square Feet Justin Farnsworth, CBRE, 136 E. So. Temple Suburban Office Park - Mid Rise Gary Coker, CBRE, Southtown Corporate Center Suburban Office Park - Low Rise Helen Smith, CBRE, Ninigret X and XI Under 100,000 Square Feet David Robertson, CBRE, Union Woods - 7090 Union Park Ave.

that donated to make this a reality. And on behalf of those animals that have no voice, but are the reason we do what we do, I say thank you.

Please stop into your local animal shelter and save a life, adopt.

Sincerely, Clinton F. Thacker Director Davis County Animal Care & Control

Visionary Sponsor: Wasatch Property Services Platinum Sponsor: Varsity Contractors Silver Sponsor: Kimball Bronze Sponsors: Utah Disaster Kleenup, Securitas Security Services, Commercial Service Solutions, RBM Building Services Print & Media Sponsors: Utah Facilities Magazine, Alphagraphics Recognition Sponsors: 5Star Services, EcoBrite Services, ISS Facility Services, Schindler Elevator, ThyssenKrupp Elevator

EVENTS

BOMA Utah Golf Tournament Benefits Red Cross includes preparation of breakfast, lunch and dinner, the costs to mobilize and distribute a cot, two blankets and a comfort kit as well as the costs of Red Cross workers to provide this service. $150 Provides supplies to support the needs of an infant in a shelter. This includes diapers, wipes, soy formula, a crib and changing pads. When possible, arrangements are made to house families with infants in a separate section of a shelter to ensure safety and privacy for families. $600 Provides food and shelter to a family of four for five days in a shelter. This service includes the preparation of breakfast, lunch and dinner, the costs to mobilize and distribute a cot, two blankets and a comfort kit for each member of a family during their stay as well as the costs of Red Cross workers to provide this service.

The Utah Building Owners and Managers Association (BOMA) hosted a golf tournament at Willow Creek Country Club to support the preparedness and disaster response capacity of the American Red Cross Utah Region, raising $8,470 for the cause.

“We deeply appreciate BOMA and its generosity in contributing toward the well-being of Utahns during times of disaster,” said Maxine Margaritis, CEO, American Red Cross Utah Region.

“We were fortunate to have the American Red Cross participate with us in our annual golf tournament this summer, and we are delighted with the resulting contributions we were able to make.

Partnering The American Red Cross of Utah during this event helped reinforce commitments to our objective,” said Jim Derrick, special projects and Jordan Commons property manager, Larry H. Miller Management Co. “Along with the Red Cross, we are dedicated to minimizing suffering in our community. We appreciate all that the American Red Cross does in this regard. It is our hope that this summer’s partnership with BOMA Utah will further the success of the Red Cross in Utah.”

Donations to the Red Cross Disaster Relief fund are used efficiently and carefully to provide vital items, meals and more to disaster clients. Even small donations can make a big difference, and large donations, such as BOMA’s, can help those in need in so many ways. For example, their generous donation could be used to provide approximately 847 meals to disaster clients.

When you donate to the Red Cross, know that your dollar works hard for disaster clients: $3 Provides one comfort kit containing hygiene items for a disaster client. These kits, stored and ready for distribution in multiple locations nationwide, contain the basic personal supplies needed by clients during a disaster. The kit contains deodorant, toothbrush, toothpaste, facial tissues, wash cloth, shampoo, liquid soap, lotion, comb, razor and shaving cream. $30 Covers the cost of a clean-up kit and comfort supplies for a family of four. These supplies are stored and ready for distribution in multiple locations nationwide. Each clean-up kit includes a sectional handle with mop, broom, squeegee and push broom heads, pail, scrub brush, sponge, disinfectant, detergent/degreaser, bleach, trash bags, gloves and dust mask. Each comfort kit contains deodorant, toothbrush, toothpaste, facial tissues, wash cloth, shampoo, liquid soap, lotion, comb, razor and shaving cream. $50 Provides food and shelter to a client for one day. This service

About the American Red Cross in Utah: Last year the American Red Cross in Utah provided humanitarian aid such as shelter, food, and clothing to 1,571 Utahans affected by local disasters, many rendering multiple families homeless. In addition it taught lifesaving skills to thousands of Utahans and supported Utah military members and their families. The Red Cross is a charitable organization and depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit www.utahredcross.org

EDUCATION COURSES BOMI International RPA Designation Class Budgeting & Accounting Thursday-Saturday, April 26-28, 2012 8 a.m. to 5 p.m.

3 Triad Building, first floor conference room 345 W. North Temple Salt Lake City Instructor: Scott Sweeney, CPA Budgeting and accounting features applications and problems you can use to create building and facilities’ budgets. In this course, you will have the opportunity to apply concepts within the real property and facilities context. You will follow the accounting process and creation of a budget from start to finish, learning valuable skills such as how to interpret financial statements, annual reports and statements of cash flows. You will also learn practical skills such as how to compile lease abstracts and prepare rent rolls. The course includes valuable exercises pertaining to computing productivity ratios, depreciation, ending cash balances, preparing income and expense budgets and explaining budget variances. Key topic areas include record keeping requirements, revenue and expenditure cycles, cash basis income statement, financial statements, annual reports, lease abstracts, income and expense budgeting and working with capital.

Recommendations: ACE credit recommendation is two semester hours, lower division baccalaureate in business administration, bookkeeping, accounting or facilities/property management.

Cost per course: If you are a member of BOMA Utah you will pay $980 per course.

If you are not a member of BOMA Utah you will pay $1,100 per course.

To register, please visit www.BOMAUtah.org or call 801.710.2950.

WINTER 2011/2012 BOMA STANDARD I 9

EVENTS

2012 Calendar To register for BOMA events and activities, visit www.BOMAUtah.org

Feb. 9 The Outstanding Building of the Year (TOBY) Award Banquet, Little America Hotel

Feb. 21 12-Point Program for Business Continuity. 3 hours CEU.

Mar. 8 Monthly Luncheon, Little America Hotel

Mar. 15

BUSINESS

Thank You BOMA Sponsors; We Couldn’t do it Without You We would like to take this opportunity to thank our Associate Members, those who gave of their time, sponsored our many events and activities and who participated in our annual tradeshow. Without the support of Associate Members, BOMA Utah could not continue to offer the many events currently enjoyed by you, our members. When going out for bid, seeking an RFP or requesting industry information, please think of BOMA Utah and Associate Members first. They have given so much of themselves, it’s only fitting we give to them.

Vendor Breakfast, Corporate Alliance Facility

Mar. 20 12-Point Program for Business Continuity. 3 hours CEU.

2011 Sponsors TOBY, Golf, Medical Symposium and Seminars

Apr. 12 Monthly Luncheon Tour (Mormon Tabernacle)

Apr. 24 12-Point Program for Business Continuity. 3 hours CEU.

Apr. 26-28 BOMI’s RPA Designation – Budgeting and Accounting 3 Triad

May 10 Annual Vendor Tradeshow, South Town Expo

May 15 12-Point Program for Business Continuity. 3 hours CEU.

Jun. 19 12-Point Program for Business Continuity. 3 hours CEU.

Vendor Breakfast 9 a.m. Thursday, March 15, 2012 Corporate Alliance, Suite 150 Union Heights Office Building 7730 S. Union Park Avenue Midvale, UT 84047 Vendor members and potential vendor members, you won’t want to miss this opportunity! We are hosting a vendor only meeting that will cover what property managers look for in vendors. We will explain how to best use your BOMA membership and the website to promote your company, as well as go over the vendor renewal requirements for 2012.

We will have a panel of property managers and associates to answer questions and give some inside information.

BOMA members and their guests: $25 Non-members and visitors: $35 (Registration deadline is Monday, March 12) Don’t forget to visit www.BOMAUtah.org to view other news and events.

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5Star Services, Inc. ABM Janitorial Services Aeroscape Property Maintenance & Landscaping American Shredding Belfor Property Restoration Big-D Construction CBRE Centimark Corporation CertaPro Painting Clear Green Partners Comcast Commerce Real Estate Solutions Commercial Service Solutions Daw Construction Group Diamond Detective Agency Double Take Carpet Cleaning Dynamond Building Maintenance Ecobright Services ISS Facility Services Jacketta Sweeping Service, Inc. Jan-Pro of Utah Kimball Property Maintenance

KONE Elevators Larry H. Miller Lincoln Harris Mechanical Service & Systems Merchants Building Maintenance RBM Services Redlee SCS, Inc. RotoAire Filter Sales & Service Schindler Elevator Securitas Security Systems Simply Right, Inc. Snow, Christensen & Martineau Spectra Contract Flooring Terracon Consultants The Boyer Company The Lawn Butler ThyssenKrupp Elevator Utah Disaster Kleenup Utah Facilities Magazine Varsity Contractors Wasatch Property Services, Inc.

Remember: Buy BOMA First!

Thank you again to the Associate Members listed above for their continued support and dedication to our success.

Peer Inquiry Do you have a question about a company? Do you need an answer regarding a property concern? Curious what other members have done in your situation? BOMA Utah is here to help. Just send us your questions, and we will post to our members. Remember, you’re not alone and your fellow BOMA members are here to help.

You can email us at Admin@BOMAUtah.org.

Update your Profile How long has it been since you updated your information on the BOMA Utah website? Is it still current? Please go to www.BOMAUtah.org, log in and review your contact information. It only takes a few minutes.

MEMBERSHIP

Standard of Excellence

By Jim Derrick State Route 95 was created in 1935. Over the years, it was lengthened to connect southeastern Utah, the Blanding area, with Hanksville, Utah. Until 1966, the road was unimproved, and people crossed the Colorado River at Hite, Utah, via a ferry. In 1976, the roadway was improved and paved as part of the Bicentennial Highway.

It took so long to develop this area because the deep gorges which were cut by the Dirty Devil and Colorado rivers. Two beautiful arched steel bridges now span these canyons, but building them was a remarkable feat requiring more than just effort.

The bridge across the Colorado River is 740 feet long. High lines with 3-inch cables spanned the chasm to carry and place the 600 tons of steel, some pieces weighing 30 tons. Special off-road trucks were employed to bring the steel and supplies across a roadless desert.

There was no allowance for mistakes in the steel fabrication or in the erection process. Adding to the challenge, nothing like this had ever been done before. Because of the site’s remoteness, everything, including the engineering, purchasing, steel preparation, steel fabrication, storing, transporting, unloading and erecting, had to be exact for this to be successful.

I learned some lifetime lessons from these projects. There is much to be said about establishing personal standards of excellence, whether it is in our businesses or our personal lives. Too many people give little thought to this subject and, hence, sell themselves short.

I mention this because there are many with whom we associate

here that set personal standards for excellence, and each year BOMA Utah selects a principle and an associate member to be honored for this. They are honored as Members of the Year. In 2008, Renee Schmid and Casey Killian were selected.

In 2009, Terrell Sparks and Jerry Pace were honored. Last year, it was David Penrod and Ali Williams. For the year of 2011, there are many who could have been honored for a variety of reasons. However, two were selected specifically because of the standard of excellence which they have set for the rest of us to follow. Assignments were given to them, responsibilities were delegated and they were allowed to use their talents to their best abilities. The results were remarkable.

I think of the exactness which was needed to accomplish the construction of the two bridges in southern Utah. Much good was accomplished by individuals taking time to personally establish a standard of excellence from which they would measure their performance. By doing this, what seemed impossible was achieved.

Thanks to members like Jon and Eric who have set a standard of excellence and pushed their performance bar higher. BOMA Utah’s influence throughout the state and our communities is enhanced by their work. Thank you for your dedication and commitment to high standards.

Principal Member of the Year:

Associate Member of the Year:

Jon Carlson

Eric Fairbanks

of Lincoln Harris who was honored for his continuous efforts for the association as a supporter, a leader and an advocate.

of Utah Disaster Kleenup was honored for making a difference, especially through his work with the Preparedness Committee.

Jon Carlson of Lincoln Harris CSG is chair of BOMA Utah’s 15-member Medical Office Building Committee, which is our newest, and perhaps our largest, committee. Management of medical office buildings is much more complicated than managing the usual office building.

Jon is very knowledgeable about this niche in the industry. Jon was given the flexibility to organize the Medical Office Building Committee and develop it into a substantial part of the BOMA Utah organization. His work culminated this year with the Medical Office Building Symposium. It was a well-attended event with BOMA International’s vice president of education and research, Lorie Damon, offering the introduction and moderating the discussion. A featured speaker was Senator Wayne Niederhauser.

We express our gratitude to Jon for all that he has accomplished.

Eric Fairbanks of Utah Disaster Kleenup is chair of BOMA Utah’s Preparedness and Business Continuity Committee. Eric organized and established a jointly sponsored BOMA Utah and State of Utah Business Preparedness and Continuity recognition program. It identifies and honors those businesses in the state of Utah which have achieved certain levels of event preparedness. The program is in its infancy and is ready to blossom. His creativity and enthusiasm carried the project from a thought to reality.

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MEMBERSHIP

Member Spotlight

Why is BOMA important to you?

I believe that BOMA is the gold standard for commercial real estate professionals. As such, I am privileged to be associated with such a great organization. The network of professionals are always willing to support each other in the best interests of making our industry stronger.

Tell us about your family.

My wife Sarah and I have been married for seven years. We have a West Highland White Terrier and a Cairn Terrier that keep our household active..

What are your hobbies/ interests outside of work?

Justin Farnsworth Real Estate Manager, CBRE What was your first job?

I worked for my dad’s development company on construction projects and in the office.

What are your responsibilities as real estate manager at CB Richard Ellis?

Essentially, I am responsible for every aspect of the day to day operation of the building from financial reporting, construction projects, repair and maintenance, and tenant and client relations.

Please see attached bio for additional details.

Why do you enjoy what you do?

Each day is different with a new set of challenges. One moment, we could be finalizing a multi-million dollar building sale, the next moment, it could be a janitorial issue..

What is your property management philosophy?

Client service should always come first. In order to satisfy that objective, teamwork is critical. It is always important to work together and be willing to do what it takes to get the job done.

How long have you been a member of BOMA? I have been a member since 2008.

How have you been involved in BOMA? I am a newly elected Board Member and Chair of the Advocacy Committee. Two of my properties received the prestigious TOBY Award: Edgewater Corporate Center in 2010 and 136 E. South Temple in 2009.

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My wife and I love to travel. In addition, we participate in the MS 150 cycling event each year to support multiple sclerosis. I also like to camp and hike and do pretty much anything outdoors. I am also a gadget guru. It doesn’t really matter if it is a vacuum cleaner or an iPad, I am always interested.

What is your hope/concern for the commercial real estate market in 2011/2012?

I am hopeful that through my involvement on the Education and Advocacy committees, as well as the board of directors, that we can continue to increase BOMA’s involvement in the commercial real estate community. It is our hope to continue to work with the Division of Real Estate and the state legislature to help bolster the commercial real estate emphasis with real estate licensees. (It is currently weighted toward the residential side). In addition, we hope to continue to build relationships with our legislators to enable BOMA to become more involved in key legislation that affects our industry.

Membership Categories Don’t forget, we have new membership categories: Support Membership: Support membership will be open to an individual employed by a commercial real estate firm or owner, to include administrative assistants, receptionists, secretaries, bookkeepers, leasing agents and building engineers. The Support Member must not have management responsibilities and will have the endorsement of the member company’s Principal Member to participate on committees, projects and attend events. Additional restrictions and benefits will apply. Cost: $450 Student Membership: To be considered a Student Member, the individual must be a full-time student, currently and continuously enrolled in at least nine credit hours pursuing a real estate-related degree at an accredited university (physical campus or online). The Student Member must have a valid student ID and must not be currently employed on a fulltime basis within the real estate industry. Exception is made for those employed in a real estaterelated internship. Membership entitles the student to attend three luncheons at no additional cost. Other restrictions and benefits will apply. Cost: $90 Transition Membership: A Member in Transition is available to a previous member that leaves the employment of a company and continues to need the resources the association has available after the initial six months transition period.

Additional restrictions and benefits will apply. Cost: $285

MEMBERSHIP

2012 Leadership Please welcome our 2012 Board of Directors and Committee Leaders.

Officers President: Todd Mabey, Zions Securities Company President-Elect: Lorrie Ostlind, Hines Properties, Inc. Vice President: Scott Bennion, RiverPark Management & Development Secretary/Treasurer: Casey Killian, Varsity Contractors Immediate Past President: Jim Derrick, Miller Management Company Board of Directors Jon H. Carlson, Lincoln Harris CSG Gary L. Coker, CBRE Justin Farnsworth, CBRE Eric S. Pauly, CentiMark Corporation Terrell Sparks, CPM, Roseman University Properties Russell Shinrock, Securitas Security Services USA, Inc. Committee Chairs Community Services Chair: Rudy Larsen, The Lawn Butler Community Services Vice Chair: Helen Smith, CBRE Education Chair: Aaron Weight, Zions Securities Company Education Vice Chair: Emily Koon, CBRE Golf Chair: Jill Richardson, The Boyer Company

Golf Vice Chairs: Cheryl Sanford, ThyssenKrupp Elevator Dario Benitez, The Lawn Butler Local Advocacy Chair: Justin Farnsworth, CBRE Local Advocacy Vice Chair: TBD Medical Office Buildings Chair: Jon H. Carlson, Lincoln Harris CSG Medical Office Building Vice Chair: Chris R. Day, The Boyer Company Membership Chair: Eric S. Pauly, CentiMark Corporation Membership Vice Chair: Mike Reidy, RotoAire Filter Sales & Service Preparedness/Business Continuity Chair: Eric Fairbanks, Utah Disaster Kleenup Preparedness/Business Continuity Vice Chair: Derrek Davis, Zions Bank Programs Chair: Casey Killian, Varsity Contractors Public Relations Chair: Kelly Lux, Utah Facilities Magazine Public Relations Vice Chair: Scott Gourley, RBM Services TOBY Chair: Renee Schmid, Roderick Enterprises TOBY Vice Chair: Dave Shepard, CenturyLink

2011 Leadership 2011 Officers, Directors and Committee Chairs We’d like to thank our 2011 leadership for all of their hard work and dedication. We realize BOMA Utah is a volunteer organization, yet these members truly care about the image of BOMA and have made it a priority to see it succeed within the industry. Our membership has doubled in the last four year because of our officers, board of directors and committee chairs’ dedication.

Officers President: Jim Derrick, Larry H. Miller Management Company President-Elect: Todd Mabey, Zions Securities Corporation Vice President: Lorrie Ostlind, Hines GS Properties, Inc. Secretary/Treasurer and Programs Committee Chair: Casey Killian, Varsity Contractors Past President: David Jones, City Creek Reserve Board of Directors Scott Bennion, RiverPark Management and Development Jon Carlson, Lincoln Harris Gary Coker, CBRE Eric Pauly, Centimark Corporation David Penrod, Zions Bank Russ Shinrock, Securitas Security Services Legal Counsel: Bruce Reading, Scalley Reading Bates Hansen & Rasmussen, P.C.

Education Chair: Aaron Weight, Zions Securities Company Vice Chair: Justin Farnsworth, CBRE Golf Chair: Jerry Pace, CCI Mechanical Vice Chair: Terrell Sparks, Roseman University Properties Local Advocacy Chair: Stephen West, Cottonwood Management Services Vice Chair: Paul Porter Membership Chair: Eric Pauly, Centimark Corporation Membership Vice Chair: Mike Reidy, Rotoaire Filter Sales & Service Medical Office Buildings Chair: Jon Carlson, Lincoln Harris CSG Medical Office Buildings Vice Chair: Chris Day, The Boyer Company Preparedness Chair: Eric Fairbanks, Utah Disaster Kleenup Public Relations Chair: Kelly Lux, Utah Facilities Magazine TOBY Chair: Renee Schmid, Roderick Realty, TOBY Vice Chair: Dave Shepard, CenturyLink

Committee Chairs

Membership Dues Members, don’t forget your 2012 dues renewal needs to be paid by Jan. 31, 2012 to remain active in BOMA Utah.

Community Services Chair: Rudy Larsen, Lawn Butler Vice Chair: Helen Smith, CBRE

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BOMA Marketplace Commercial Cleaning

Disaster Recovery

Painting

Construction

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Window Cleaning

BOMA Marketplace Snow Removal

Sweeping

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BOMA Utah PO Box 13967 Ogden, Utah 84412 CHANGE SERVICE REQUESTED

16 I BOMA STANDARD WINTER 2011/2012