Ar c hi t ec t s LLC.
P30028 18006602 Yen J u HO
Content
Critical Thinking Model Value Proposition Profile Client Services Work Force Relationship Work Process Assets Profitability/Satisfaction Bibliography Linkedin
Lucidchart Hyper Link: https://www.lucidchart.com/invitations/accept/93469524-a1dd-498d-b6a7-7a60e15ed318 Linkedin Profile: www.linkedin.com/in/yen-ju-ho-89b12b134
Company Profile
Financial Management
Limited Liability Company
HOKAN
Vision
- Limit liability of members - Employee involvement through share scheme - Greater protection for the assets of the member - more flexible management structure - Tax advantage
PROFILE L.01 + L.06
12 Staffs
- Transform the site and create spaces people love - Enrich people's lives by producing visually rich, sustainable and quality spaces - Reduce carbon emission enhance work process - Satisfy the clients and control the budget
Budgeting
Holistic full design package and rich experience
Integrity service and good reputation
Sustainable and resilient design as an ethos
Multi-discipline expertise
I work as a project manager in the studio, leading one or two assistants in the studio to do the residential or commercial retrofit design and in charge of the renovation construction work.
Strengths
Role: Explorer
Imaginative Passionate Curious Artistic
Strategy: Constant Improvement
Satisfaction
Economic feasibility of design proposals
L.01 + L.02
Global, regional and Feng Shui knowledge base
Global network of industry based clients & colleagues
Consistent client feedback
Fiercely independent Easily stressed Fluctuating self-esteem
Staffs have skill of multi-language
Members are considered equal
Monitoring success
Potential Frustration
Policy reform
Being trustworthy and taking care of our clients? investment are the priorities. We work closely with the clients in a consultative way to ensure that we construct the buildings that our clients want.
Fluctuated Exchange rate
Lack of balance in project returns
Miscommunication
Tangible
Private Client 2 HR L.01 +L.03 +L.07 Geographic Focus
CLIENT Enhance face-to-face interaction between the workforce and the clients:
L.02 + L.04 +L.07
Projects are majority in London or other cities is within two hours travel distances
=
L.01 + L.06
PROFILE
CLIENT
from the Noun
Developer
Regular meeting and internal review
- Specialist in IARD - Global network - Language skill
Weakness
P30028 MPL
VALUE
Job Position
Adventurer (ISFP, -A/-T)
Local Government
Profitability & Satisfaction
Strong relationships with contractors
Based in London
16 Personalities Profile
L.02 + L.04 + L.07
Timesheet Management
L.01 + L.03 + L.07
Personal Profile
Critical Thinking Model
Financial Forecasting
Workforce
Profitability/ Satisfaction
Stationary equipment
Design Software
ASSETS
Webcam & Live on-site
In HOKAN, we offer tangible and intangible assets. The studio is located in the multicultural and capital city of London, with with convenient transportation systems. Our location within the city is the central of business and creative industry hence HOKAN has connections with the network of valuable people across disciplines. It has links to an extensive network of collaboration experts . Employees have a specialised architectural knowledge, allowing the team members to communicate through this collective background. Moreover, to consider the foreign investor would not stay long in the UK, although we are prefer face-to-face interaction, facetime is available. Webcom also allows 24 hours live of construction process on site.
current living or working conditions
Appointment
Copyright
L. 04 + L .06
Projectinvestors but also Individual clients are not only end users. Clients requires to revamp their
Homeowner
Office in London
New Client Intangible Foreign investors, it can be
Site Evaluation
a golden opportunity for the company to develop
Collaboration
international connection
Mutual agreement
To expand new clients Specialised Knowledge
L. 04 + L .06
Delivery Ideas Competition
Publication
Property Agent
Positive Cash-flow
Chartered membership valid (RIBA/ARB)
Liabilities insurances all up to date
The practice undertakes tasks aligned with the 2013 RIBA Plan of work stage. We can ensure that our initial conceptual ideas are passed forward to the final design.
SERVICES
Pr obl em s ol v i ng r epor t
Tec hni c al dev el opment
Service 2
New Service
Service 1
SERVICES
Network
L.01 +L.02 +L.04
Provide services in Three distinct categories
Ful l des i gn pac k age
Multiple Skills
L.01 + L.02
VALUE
ASSETS
At the end of each stage, a review will be carried out to identify the success and failure of the project at that stage in order to use the experience for future projects.
WORK PROCESS
our service stem from our knowledge in regeneration architectural design to improve the quality of the buildings which have heritage value, inefficient used and poor energy performance.
RIBA Plan of Work
L.01 + L.02 + L.04
L.01 + L.02 + L.06 St age 0
St age 1
St age 2
St age 3
St age 4
St age 6
St age 5
St age 7
Ser v i c e 1
1 - Initial meeting and project brief outlined Ser v i c e 2
2 - Economic feasibility and site evaluation New Ser v i c e
3 - Site research and analysis with concept ideas 4 - Design Development toward mutual agreement
Professional Duties and Responsibilities 5 - Tender procurement and construction information - User experience design
L.02 + L.06
- Expert knowledge of design trends, listed and heritage buildings
L.05 +L.07
Holistic Approach
WORK FORCE
- Provide various languages services - Completing governmental documents - 5 years guarantee after services
RELATION -SHIP
6 - Handover the practical completion and self-reflections
L.01 + L.02 + L.06
7 - Client works with one team throughout the project
WORK PROCESS
Connections between Critical Thinking Areas.
Internal Chartered Architects Design Team
L.03 Financial principle and cost control L.04 Architectural Professional Duties and Responsibilities
Administrative Environmental Technologist
Global Issue
HOKAN consists of highly skilled individuals from multi-disciplinary and often international backgrounds. We pride ourselves in having a passionate, creative and enthusiastic team. Also, the studio has from strong working relationship with external practitioners,
L.02 + L.06
Urbanisation
Land shortage in the central of cities
Readapted or regenerate the existing buildings
Specialist in Regeneration Design and Development
providing valuable skills, obtainging experience and achieving operational excellence.
L.01 Macro/Micro business principles and schematic business model. L.02 Formal relationship with the client and stakeholders
Building Surveyor
Team
WORK FORCE LEARNING OUTCOME
Client
External
Climate Change Structural
Landscape
Engineers
Architect
Contract Lawyer
Accountant
Increasing voice on sustainable development
More people want to Improve the energy efficiency of buildings
New Service
Time + Cost + Quality
Demonstrates areas of added value within the businessmodel.
Consultant
Contractor
Supplier
National Issue Team A
L.05 Concepts of contract that govern relations
Arhiectural Assistant
L.06 Work as a team with professionalism Project Manager
towards society, clients, other stakeholders.
Site supervisor
Team B
L.07 Appropriate contract and forms of
Manage expectations and needs Competent and supportive communications Shared views and mutual agreements Professional and authentic consultative service Transparency and integrity RIBA & ARB practice management and codes of conduct adhered to throughout.
-
Adoption of a collaborative practice model early on Referral from clients Manageable and realistic timelines and expectations Effective and cohesive communications Updated information
-
Competent and supportive communications Cohesive and intelligent delivery of drawing packages Up to date and cohesive contractual agreements Team working and collaboration ethic on all projects. Follow the project and construction timeline Report any situation on site
IT support Technologist
Leadership Structure
-
Oversea investors interested in the property market in significant cities in England
Brexit brings uncertainty
Asian people could be the biggest force of investor
New Client
KEY APPROACHES
- Actively pursue current product bases and cutting edge building materials - Undertake relevant CPD seminars in line with RIBA codes of conduct - Seek local and recycled material suppliers where possible - Actively engage through emails, phone-calls and trade events.
PERSONAL . TRANSPARENCY & INTEGRITY . COLLABORATIVE . REFLECTIVES RIBA/ ARB
The company aims to create and retain relationships between clients and workforce through Directors Arhiectural Assistant
appointment, roles and responsibility
contractual basis. Comply with all professional standards and codes of conduct at all stages/ Standardised forms of practice against the RIBA work stages/ Forms of agreement in line with current traditional construction contracts (RIBA, JCT, NEC, ICC, FIDIC)
Project Manager Site supervisor
RELATIONSHIP L.05 + L.07
Value Proposition
In order to achieve the management, practice and law Learning Outcomes, this business model responses to each learning outcome according to the diagram below. Overall, values in our company consist of services and target new clients so that the company would offer the extra profit. Members of the workforce is the most important asset within the practice, and assets and work process can offer and create the value proposition. Also, it goes without saying that maintaining the relationships with the clients via workforce is the best key to planning the values which can be ascertained again through providing proper services. Thus, we are able to earn revenue via profitability. HOKAN Architects LLC. hopes that our business model promotes the team members and clients?satisfaction in a way that they can utilise it according to their needs.
Global network of industry based Global, clients & regional and colleagues Feng Shui Sustainable knowledge and resilient base design as an ethos L.02 + L.04 +L.07
L.01 + PROFILE L.06
Economic feasibility of design proposals
Profitability/ Satisfaction
CLIENT
Holistic full design package and rich experience
Integrity service and good reputation
L. 04 + L .06
L.01 +L.02 +L.04 SERVICES VALUE
Multi-discipline expertise
L.05 +L.07
L.02 + L.06 WORK FORCE
Staffs have skill of multi-language
L.01 + L.02
RELATION -SHIP
ASSETS
L.01 + L.02 + WORK L.06 PROCESS
COMPANY PROFILE PROFILE - Overview
HOKAN is led by David Riches & Amy Lee and started from 2001. Our talented team live and breathe each project, deliver outstanding design and have fun doing it. The studio has rich experiences in regeneration design and renovation construction on the existing building. We?re known for unlocking the potential of any site. Our work ranges from exceptional individual homes to inspirational large scale retail-led scheme.
Profile - Limited Liability Company
Established as a Limited Company, as studio has a total of 12 employees and is based and works within the city of London. The Limited Company structure enables flexibility within management, whilst reducing financial risks for investors, to ensure that liability of work is limited , and ensure the steady growth of the company with tax benefit. A company share scheme enables employees to be invested within the company promoting productivity and care. (Larson, 2016)
Profile - Vision
HOKAN aims to create buildings and spaces people love. We think inspirational architecture is possible in every project; it has the power to enrich all our lives. The studio transform land and buildings into somewhere remarkable and produce visually rich, sustainable and quality spaces within your budget. Our commercial acumen, creativity and strong focus towards a low carbon emission enhance each stage of the process. We aim to continually produce value for our clients, and we ensure this through post occupancy research and continuing use experience design. -
Transform the site and create spaces people love Enrich people's lives by producing visually rich, sustainable and quality spaces Reduce carbon emission enhance work process Satisfy the clients and control the budget
PERSONAL PROFILE
Profile - 16 Personalities
ISFP PERSONALITY (?THE ADVENTURER?) Adventures are the true artists. They use aesthetics, design and even their choices and actions to push the limits of social convention. ISFPs enjoy upsetting traditional expectations with experiments in beauty and behavior. This personality has strengths in imaginative, passionate, curious and artistic but the weakness are fiercely independent, easily stressed and fluctuating self-esteem.
Profile - Job Position
I work as a project manager in the studio, leading one or two assistants in the studio to do the residential or commercial retrofit design and in charge of the renovation construction work. I am a specialist in International architectural regeneration and development. I hold 3 years+ architectural experience in different countries where have different culture, my personal project portfolio includes contemporary residential new builds, public community alterations as well as various internal renovation to both listed and non-listed buildings. I hold a global network of colleagues, peers and clients, also I speaks mandarin, cantonese, hokkien and English that could add the opportunity of serving the clients who only speak chinese.
CLIENT Client - Overview
Clients have a crucial role in the profitability of the company in order to manage the business competently. So, being trustworthy and expand new clients are our priorities. We have many tutorials with the clients in a consultative way to ensure that we construct the buildings that our clients want. Therefore, face-to-face interaction between the workforce and the clients will increase in order to satisfy the requirements of the clients and to design what they actually need in the building according to what they have. Our clients comprise local government, developers, and mostly individual client which are not only investors but also end users.
Private Client
Procedure
HOKAN work with a variety of private clients from homeowners to businesses and equity. We have the geographic focus on the site of projects which majority in London or other cities is within two hours travel distances such as East Anglia, Bath and Birmingham. We are pride of ourselves on the ability to provide a professional and personal service and at all times we adhere to having both composure and valor in all of the work we do. We have helped clients to revamp their current living or working conditions, and we provide our services at the base economic level.
Appointment
Site Evaluation Collaboration Mutual agreement
Delivery Ideas
New Client
As HOKAN would grow due to proposing new services to foreign investors, it can be a golden opportunity for the company to develop international connection. Therefore, it can be extended to attract an international client. Furthermore, we try our best to expand our clients through involving in competitions, publications and in specific collaborate with the property agents. By means of this, we can depend on word of mouth and positive reviews through upholding constructive relations with the clients and the workforce during different regeneration projects in order to attain more clients. After a few years, when the capital of the company is enough we could buy abandoned or bad condition properties with under market value then use our knowledge to regenerate the buildings and sell it with suitable market price or rent it out.
Foreign investor
Finding property with property agents
Introduce HOKAN to buyers
Binging holistic design scheme to clients
Word of mouth to other investors
SERVICE Service - Overview The business undertakes projects, especially associated with regeneration and development. Therefore, our service stem from our knowledge in regeneration architectural design to improve the quality of the buildings which have heritage value, inefficient used and poor energy performance. Our Services have been broken down into three distinct categories, enabling flexibility within client relationships. These are shown below:
Other Services
Service 1 - Full Design Package: The most influential parts of this service are survey, design development and technical design and on-site supervise. This service is the most profitable one among all other services we offer. Therefore, HOKAN has responsibility to pursue building regulation, according to RIBA 2013 work stages.
Holistic Approach
Service 2 - Problem Solving Report:
The studio focuses on the regeneration of existing building, one of the most vital services the company propose is housing survey and to report the problems and solutions for existing buildings in order to implement our ideas for retrofiting of buildings with value.
Service 3 - Technical Development:
One of the imperative factors in our design is proposing FABRIC FIRST which are able to reduce the heat loss of the building. Thus, we offer and develop some technical consultation with enviornmental techniologist and passivhaus designer.
- User experience design - Expert knowledge of design trends, listed and heritage buildings - Provide various languages services - Completing governmental documents - 5 years guarantee after services
RIBA 2013 Plan of Work
St age 0
St age 1
St age 2
St age 3
Ser v i c e 1
Ser v i c e 2
New Ser v i c e
St age 4
St age 5
St age 6
St age 7
WORK FORCE
Internal Workfore
Chartered Architects
Design Team
Building Surveyor
Administrative Environmental Team
Technologist
Our Internal workforce is comprised of both male and females who are highly skilled individuals from varied specialisms and interests and often international backgrounds. We pride ourselves in having a passionate, creative and enthusiastic team, and we really invest our time, energy and focus into creating an encouraging and delightful workplace. The directors which are architects responsible as a lead consultant for all team members in order to make sure the final delivery of sustainable and economical projects without the financial burden of external consultants.We behave with our workforce with the highest respect and offer them bonus and flexible holiday throughout the year in order to increase their motivation.
Enternal Workfore
Structural Engineers
Landscape Architect
Contract Lawyer
Accountant
IT support Technologist
Whilst our specialists should have all the required knowledge to complete a project, some external consultants are always necessary. Lawyer and accountants are necessary to help running the company. Membership of professional bodies enables liaison, staff training and consultant with specialist practitioners and the professional development of members of staff, helping to reduce the necessity of external consultants.
Leadership Structure
Team A Arhiectural Assistant
Project Manager
Site supervisor
Team B Directors Arhiectural Assistant
Project Manager Site supervisor
RELATIONSHIP Service - Overview
Our internal and external relationships are essential for the positive growth and success of the company as they help to reduce risk and ensure repeat streams of revenue. A relationship strategy has been developed with our clients, collaborators, consultants and end users in mind. This strategy can be broken down into four key approaches and ideals; Personal : A close working relationship demonstrates both personal and professional investment within the services provided, helping to instil loyalty and trust within our Clients and external connections. Transparency & Integrity: Transparency & Integrity is incredibly important within our internal and all of our external relationships, and helps to make plain the balance between cost, quality and time within a project. -Collaborative: Collaboration as a method of working has been widely shown to be advantageous for projects and the industry as whole(RIBA Working with Architects survey).We have therefore strived for collaborative relationships within our projects,with clients, project teams and end users all having input within our services. Reflection: Open communication between our existing and previous clients develops meaningful connections leading the clients to refer again and helping to promote the business and its networks for further projects.
Client
Consultant
Contractor
Supplier
-
Manage expectations and needs Competent and supportive communications Shared views and mutual agreements Professional and authentic consultative service Transparency and integrity RIBA & ARB practice management and codes of conduct adhered to throughout.
-
Adoption of a collaborative practice model early on Referral from clients Manageable and realistic timelines and expectations Effective and cohesive communications Updated information
-
Competent and supportive communications Cohesive and intelligent delivery of drawing packages Up to date and cohesive contractual agreements Team working and collaboration ethic on all projects. Follow the project and construction timeline Report any situation on site
- Actively pursue current product bases and cutting edge building materials - Undertake relevant CPD seminars in line with RIBA codes of conduct - Seek local and recycled material suppliers where possible - Actively engage through emails, phone-calls and trade events.
RIBA/ ARB The company aims to create and retain relationships between clients and workforce through contractual basis. Comply with all professional standards and codes of conduct at all stages/ Standardised forms of practice against the RIBA work stages/ Forms of agreement in line with current traditional construction contracts (RIBA, JCT, NEC, ICC, FIDIC) More integrated approach to partnering using Joint Agreement (JA).
Work Process The work process of HOKAN is an indispensable aspect of the company which distinguishes it from other companies. This is the process that the client finally pays for. The practice undertakes tasks aligned with the 2013 RIBA Plan of work stage. We can ensure that our initial conceptual ideas are passed forward to the final design. At the end of each stage, a review will be carried out to identify the success and failure of the project at that stage in order to use the experience for future projects. The value of the business workflow depends on consulting with the community to get their ideas, utilising the information resulting from regular client meetings, collaboration among the internal workforce and communication with the external workforce. It will result in a successful design, clients?satisfaction and management in time and costs. 1. 2. 3. 4. 5. 6. 7.
Initial meeting and project brief outlined Economic feasibility and site evaluation Site research and analysis with concept ideas Design Development toward mutual agreement Tender procurement, construction information and commencement Handover the practical completion and receive reflections Client works with one team throughout the project
ASSETS Tangible
HOKAN is located in the multicultural and capital city of London, with convenient transportation systems includes four international airports and many train stations. Our location within the city is not only a historic city but also the central of business and creative industry that is very valuable to us. London is a truly city of the world. In the studio, every staffs has own individual desk in opened desk office and stationery office equipment. Computers have installed the necessary legalled design softwares. We provides a meeting spaces and a collective material showroom for clients. To consider the foreign investor would not stay long in the UK, although we are prefer face-to-face interaction, facetime is available. Webcom also allows 24 hours live of construction process on site.
Intangible
In HOKAN, we offer intangible assets in which the services we provide are delivered. Employees have a specialised architectural knowledge, allowing the team members to communicate through this collective background. This ensures a common language and respect among team members. The workforce has a strong education and in-depth knowledge in international architectural regeneration which is certified by RIBA. Hence, individual specialists advise the project via collaborative working, and multiple skills and creativity are implemented into the projects. Moreover, HOKAN has connections with the network of useful people across disciplines. It has links to an extensive network of collaboration experts as well as partnerships with architectural companies with similar values. All of these tangible and intangible assets can facilitate the needs in order to achieve the objectives of the project for the positive cash-flow.
Profitability & Satisfaction
Financial Management
Budgeting
Financial Forecasting
Timesheet Management
Strong relationships with contractors
Satisfaction
Consistent client feedback
Regular meeting and internal review
Members are considered equal
Monitoring success
Potential Frustration
Policy reform
Fluctuated Exchange rate
Lack of balance in project returns
Miscommunication
Bibliography Sinclair, D. (2013) Guide to using the riba plan of work 2013. London: Riba Pubns. Ostime, N. and Royal Institute of British Architects (2013) Handbook of practice management. Ninth edn. London: RIBA Publishing. Available at: http:// oxfordbrookes.idm.oclc.org/ login?url=http:// www.ihsti.com/ logon/ logon.aspx?reqcode=iplogon (Accessed: February 5, 2019). Wevill, J. and Royal Institute of British Architects (2013) Law in practice : the riba legal handbook. 2nd edn. London: RIBA Publishing (Law in practice). Adrian. ?Advantages and Disadvantages of a Limited Company.? Blog ! The Company Warehouse.Co.Uk (blog), February 3, 2010. https://www.thecompanywarehouse.co.uk/blog/advantages-and-disadvantages-of-a-limited-company.
https://www.scmp.com/presented/business/topics/invest-overseas-properties/article/2171662/overseas Larson, A. (2016). "What is a Limited Liability Company (LLC)". ExpertLaw. [online] Available at: https:// www.expertlaw.com/ library/ business/ limited_liability_company.html Accessed on: 06.02.2019.
Linkedin Lucidchart Hyper Link: https://www.lucidchart.com/invitations/accept/93469524-a1dd-498d-b6a7-7a60e15ed318 Linkedin Profile: www.linkedin.com/in/yen-ju-ho-89b12b134