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On a recent day, Cristine Nardi, executive director of the Center for Nonprofit Excellence, was working with four different nonprofits on a variety of challenges: a succession plan for an executive director; how to handle a potential sexual harassment issue within the organization; how to do a 360-degree evaluation for an executive leader; and coaching a coalition on how to have challenging conversations. CNE began 10 years ago as a resource center for things such as tips on grant writing, skill building and financial strategy. And although it still offers those services, CNE, a nonprofit itself, has gone “outside its four walls and in the community, to partner with nonprofits and their community partners to figure out how to solve community problems using the tools that they have in their toolbox,” Nardi says. If there’s one word that describes all nonprofits, it’s flexible. They must be flexible not only in terms of the community’s needs and wants, but also in terms of how they match their infrastructure with programming. As Nardi points out, for-profit businesses are funded by their customers—people buying a product, with the goal of returning profits to their shareholders. But in the nonprofit world there’s a difference between the customer and who’s funding the business.
BY JESSICA LUCK
EZE AMOS
LOCAL NONPROFITS, BUSINESSES AND DONORS ARE COMING TOGETHER TO SOLVE LARGER COMMUNITY ISSUES
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SOLUTIONS
November 23 – 29, 2016 c-ville.com
C R E AT I V E
“Nonprofits are one part of the community—they’re the part of the sector that’s front and center in solving community problems but they can’t do it alone,” Nardi says. “In order to solve those community challenges there has to be engagement of other sectors— public and private. Nonprofits have a lot of direct skills and expertise and employ them, but it’s important to understand community problems require community solutions.” One example of that has been the Mental Health Coalition, which Erika Viccellio, now executive vice president at United WayThomas Jefferson Area, helped found in 2009 when she served as executive director of the Charlottesville Free Clinic. She organized a meeting of everyone in the mental health space to discuss how they could create a better system for adult mental health services. While there is still “tremendous unmet need” in our community, that coalition led to information sharing and concrete planning, and now integrated care is available at the free clinic, Region 10 and Sentara Healthcare. “I’m convinced it’s the way to go—coalition work,” Viccellio says. “Thinking about issues, problems that need to be solved outside of our own organizations and as a community.” To that end, CNE is looking toward the next 10 years and how nonprofits can be prepared for the future. Nardi says they’re looking at what makes a community resilient, which means being aware of environmental changes. Locally this includes a change in demographics in the growing senior population, population growth overall, increased racial and ethnic diversity and an increased amount of food insecurity.