September 2022 RESTAURANT The latest news, products and services from the restaurant industry, for the restaurant industry UPDATE
Unlocking the potential of your outdoor space can be a seriously good business move. Whether you need a place to close deals with clients, a second meeting room or a nineteenth hole par excellence, taking your work outside offers huge attractions. And as the UK’s leading luxury outdoor furniture brand, Moda is ideally placed to help turn your vision into reality. Having started out as a family-run company in 2014, Moda has quickly established a reputation for innovative furniture solutions with exceptional customer service. This has led to a growing demand for their services from an increasingly diverse client base, as a greater variety of commercial sectors have looked to transform their outdoor spaces.
Moda, where outdoor furniture really means business.
A tailored approach With a dedicated Commercial team, Moda’s clients can choose from a vast collection of furniture sets to meet all business requirements. Expert account managers are on hand to offer a tailored approach, managing site visits and sampling to guide you through the process of your Withpurchase.Moda’s market-leading 3d rendering service, designs can be modelled into businesses’ properties and space, providing visual impressions and assisting with further planning and decision-making.
Uniquely modular, uniquely Moda Your outdoor space can change from one day to the next, which is where Moda’s flexible modular systems really come into their own. All of their furniture ranges have a number of modular configurations that can be customised - move them around your business areas, expand your collection, split them up or put them together to complement your changing commercial Itrequirements.createsacompelling fusion of aesthetics and adaptability.
Take the first step to maximising the use of your outdoor space. Talk to one of Moda’s Commercial Business Development Managers. Tel: 033 3363 7015 or email: commercial@modafurnishings.co.uk modafurnishings.co.uk/commercial
The choice is almost limitless, with a host of options of sofa combinations, not to mention dining ranges which incorporate unique features such as drinks coolers and fire pit inserts. Smart furniture to drive businesses forward With their all-weather materials and uncompromising build quality, Moda furniture collections are meticulously engineered to withstand the demands of the modern workplace - and the great British weather. Every item of luxury outdoor furniture is designed exclusively in-house. This allows Moda to offer a perfect balance of both style and substance that can be enjoyed all year round. What’s more, Moda’s market leading three-year commercial guarantee offers commercial clients peace of mind and their aftercare policy and maintenance packages reinforces their commitment to client satisfaction. Expert delivery and installation Moda is well placed to meet the demands of the commercial market with stock available for timely delivery via their impressive fleet of 150 in-house vehicles. This enables Moda to exceed client expectations through fast delivery, meticulous installation and aftercare. Their team of fully-trained engineers are available to you at no extra cost, covering unpacking, furniture placement and the removal of all packaging for recycling.
www.restaurant-update.co.uk 11658.01_EatDrinkSleep_Magazine-Cover.indd September 2022 RESTAURANT The latest news, products and services from the restaurant industry, for the restaurant industry UPDATE Professional Assessment Ltd p18 September 2022 Dan Draper Publication Manager 01843dan@restaurant-update.co.uk580460 Adele Roberts Editorial 01843adele@restaurant-update.co.uk595818 Jodie Little Managing Director 01843jodie@jetdigital.co.uk593868 UsContact
PAGE4 Industry News RESTAURANT
ChefUPDATE Hari re-opens The George in Kilsby’s culinary doors
The George in Kilsby has reopened its doors after three years with a brand new look and exciting new food menu. The pub and restaurant has had a complete redesign inside, and now offers a varied menu of Indian-inspired dishes along with popular pub favourites.
Hari says: “It’s been a long time coming, due to various unforeseen delays, but I’m delighted to finally be able to open the doors of The George. The pub is looking fantastic and we have a great team who can’t wait to serve our guests. We look forward to re-establishing The George as a great place to drink and dine.”
The interior space has been restructured to allow for a central bar, creating a large open space for guests and a more accessible working environment for front of house staff.
At the helm is ChefdestinationandinvestmenttakesShankararkrishnamurthy,Midlands-basedaccomplishedchefHariwhooverfollowinga£330,000byStarPubs&Barsaspirestomakethevenuearestaurant.Hariwasclassicallytrained in India and spent six months at three Michelin-starred Restaurant George Blanc in Vonnas, France, before going on to work at venues across the UK including Resorts World, Selfridges and Mowgli. Hari also spent two years working on luxury cruise liners and his food style incorporates elements from many global cuisines. With the opportunity to now make his mark in his first restaurant, Hari wants to combine his extensive experience with his Keralan heritage to offer an exciting, varied menu at The George. As a child growing up in India, Hari was responsible for taking freshlyroasted spices to have them milled for his family’s cooking. In a role reversal, his mother will now dryroast and grind spices and send them to him to use in his home-inspired dishes, such as Keralan Tiger Prawns, Olde Delhi Chicken and Tofu Tikka. The varied menu will also include popular pub favourites such as burgers and wood-fired pizzas and grills. Vegan, vegetarian and Halal diets will be well catered for. As well as a brand new menu, The George has a new look following a full renovation by the team at Concept Design. They have given the dated interior a fresh feel, adding floral patterns, teal blue tones and copper accents for a warm inviting feel. Original features such as the parquet flooring and Elizabethanstyle windows, gables and chimneys have been renovated to retain the character of the former coaching inn.
The RAI says that recruitment of specialist European workers to join the Irish hospitality sector will help save their Christmas season. It has made the call in its pre-budget submission, underling the urgency of the situation by saying: “With the majority of income made at this time of year, seasonal staffing by specialist European workers would save the season.”
There are clearly many parallels with the current labour and tax issues facing hospitality in Ireland and the UK. There are also sadly far fewer potential solutions on the table in the UK as government focus on their leadership campaign.
The action is on recruiting for the Irish tourism and hospitality sectors in European countries, in a bid to address the people and skills shortages in the sector. Aimed specifically to plan ahead and help save the Christmas season this year.
The Irish Examiner reports the Restaurants Association of Ireland calling on Irish Government for immediate action.
The RAI also called for resourcing of Government departments to ensure timely processing of applications critical for workers and businesses, visas and work permits. At the same time RAI and members requested Irish Government to extend the current reduced 9% VAT rate beyond February 2023. It was introduced for the sector to help offset the effects of the Covid-19 pandemic.
RAI call on Irish Government for resourcing of Irish tourism and hospitality
With Liz Truss and Rishi Sunak prioritising how to out Brexit each other, reducing VAT for hospitality, doing anything about energy costs, or helping find solutions to the 176,000 job vacancies in hospitality are clearly not on either’s agenda.
PAGE 5Industry News
ChopstixUPDATE announce at least four new restaurant openings in Wales this year
Established in Camden Market in 2002 by entrepreneurs Sam Elia and Menashe Sadik, the Chopstix group comprises over 80 locations across the UK and Ireland through a mix of company owned and operated locations and franchise sites run through partnerships with the likes of Welcome Break and Applegreen.
In addition, the business also has relationships with delivery partners Deliveroo, Just Eat and Uber Eats, as well as several brand extensions including a grocery sauce range, plus further innovations in the pipeline.
The expansion across Wales is the next step in a busy year of growth for the QSR group, having already announced the appointment of the company’s first Franchise Director and a new partnership with leading UK holiday operator, Haven. In 2022, Chopstix plans to open at least 12 new stores, through a mix of directly owned and operated stores (equity stores), and also in concert with partners, building on its successful and established franchise operation.
Chopstix has announced plans to open at least four restaurants in Wales this year, fuelled by high performance of existing outlets. Thriving in Cardiff, Swansea and Bridgend, Wales has been identified by Chopstix as a region where demand for its offering is high. Kicking off a busy period of expansion in Wales, Chopstix opened its second site in the capital this month, within the St David’s Shopping Centre. Set to follow is a new opening in Cwmbran this summer, and two further openings in North Wales by the end of the year. The new locations will include striking design elements the brand has become renowned for such as its iconic ‘living wall’, natural wood finishes and its winking anime character that features across all Chopstix Commenting,locations.JonLake, Managing Director for Chopstix, said: “We recognise there is a huge appetite for Chopstix in Wales, both customer feedback and turnover has been remarkable across the Cardiff, Bridgend and Swansea stores. “ “The clear popularity of the brand in Wales has given us real impetus to identify additional locations across the country and I’m delighted we’ve found such a great site for our second Cardiff store and for our first in Cwmbran. The next step for us will be moving into North Wales, with two openings in the pipeline which we’re looking forward to revealing before too long.”
PAGE6 Industry News RESTAURANT
The Ivy Asia opening at St David’s Cardiff, adjacent to sister restaurant The Ivy Landsec, part of The St David’s Partnership, has today announced the signing of The Ivy Asia at St David’s Cardiff.
on behalf of the St David’s partnership, Mark Warne, Brand Account Director – F&B and Leisure at Landsec, said: “Our goal at St David’s is to provide guests with unique experiences. This means working in partnership with the best names in the business to curate an exciting and vibrant dining offer. The Ivy Cardiff is a guest favourite so we’re partnering with the team to grow their presence in Wales and bring their latest concept to a new audience. With Giggling Squid making its regional debut and local Welsh bar Gin Ne Sais Quoi also taking space recently, the Cardiff dining scene is going from strength to Simonstrength.”Gregory, Executive Chef at The Ivy Asia, says: “We are incredibly excited to be bringing The Ivy Asia to Cardiff, the first in Wales. Cardiff is known for its vibrant atmosphere and rich culture, making it the perfect place for this new Asian inspired concept. The team we have in place is fantastic and the restaurant itself will offer a beautiful setting for all Thisoccasions.”regional debut from The Ivy Asia follows strong performance from sister brand The Ivy since its launch in late 2019, and comes as St David’s is set to welcome Thai restaurant Giggling Squid and local bar Gin Ne Sais Quoi, enhancing the dining and drinking offer in Cardiff.
Open from lunch to late night, with weekend brunch, the menu will be overseen by Executive Chef Simon Gregory, with an array of dishes from across the continent. Highlights include an extensive collection of sushi and sashimi, with vegetarian and plant-based options available. Theatrical drinks and DJ performances will mirror the vibrancy of the restaurant design, which features the now synonymous green onyx flooring, alongside two cherry blossom trees, striking artwork, and colourful wallpapers and fabrics throughout. There will also be a sushi bar on the mezzanine level, with dishes prepared in front of Speakingdiners.
The Asian-inspired concept is a first for the brand in Wales, and will launch later this summer on The Hayes, adjacent to sister restaurant The Ivy, which itself opened in late 2019 at St David’s to much acclaim.
PAGE 7Industry News
The 3,900 sq ft Asian-inspired eatery will cater for up to 166 guests, with indoor dining and a terrace space.
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Brewers Association’s American Craft Beer Ambassador for Europe, comments: “Beer’s wide flavour spectrum makes it the ideal pairing partner for almost any food but can be overlooked in favour of wine in some fine dining restaurants. We want to change that perception by encouraging catering students to experience the amazing flavour combinations and versatility of beer when paired with food in order to gain familiarity with beer and use such knowledge and experience in their future careers. Although a one-off event we will be encouraging students to explore the wide range of resources on the Brewers Asssociation’s website for pairing beer with food.”
PAGE 9
The Brewers Association recently explored the flavour dynamic between seven high quality, diverse American craft beers with equally high quality food dishes in a fourcourse pairing menu devised, cooked and served by third year students at Westminster Kingsway Catering College in London under the leadership of Adam Dulye, Brewers Association Executive Chef and renowned beer pairing expert. The aim was to create an enhanced and elevated pairing experience that sparked interest in student chefs
The menu comprised: Salad of Heirloom tomatoes, pickled watermelon, wasabi and ginger granita with Chuckanut Asian Lager, Chuckanut Brewery and Paradox Pilsner, Paradox CannelloniBrewery of Brixam crab, mango and chilli salsa with Weekend Vibes, Coronado Brewing Company and Joint Resolution, DC Brau Aylesbury duck, roast and confit, potato press, heritage carrots, veal and blackberry sauce with Baker’s Ordinary Bitter, Virginia Beer Company and Kriek, Upslope Brewing Company “Josper” charred pineapple, coconut ice, lime meringue paired with Pineapple Mana Wheat, Maui Brewing LotteCompanyPeplow,
Retailers and chefs are welcome to make use of the wealth of free resources, available on www.brewersassociation. org including the newly updated and expanded Craftbeer. com Beer & Food Professional Course, downloadable free of charge at www.craftbeer.com/printedCourse
www.brewersassociation.org
The Brewers Association, the not-for-profit trade association for small and independent American craft brewers, is targeting student chefs in a new initiative to stimulate understanding and trial of American craft beer and food pairing at an early stage in their careers. By instilling a knowledge and experience of beer pairings it is hoped student chefs will be able to apply such learnings as they advance through their careers and progress into professional kitchens
American craft beer is available from Athletic Brewing, the Cascade Club, or select national wholesalers.
BREWERS ASSOCIATION TARGETS STUDENT CHEFS WITH BEER AND FOOD PAIRING INITIATIVE
“The hospitality sector knows it has to step up during the festive season when competition is fierce. This year looks set to see big central displays take centre stage. Think festivethemed living walls, reception centrepieces with multiple trees and accessories, unusual decorations and bespoke lighting displays for extra wow factor.”
phs Greenleaf predicts a trend towards large ‘Instagramable’ Christmas displays rather than individual trees this festive season, as the hospitality sector leans more towards influencers and social media to drive sales and repeat business. “It’s not just about putting a large Christmas tree in your reception,” says Emily Vernon, Managing Director of phs Greenleaf. “It’s about creating something unique or inspiring that people feel compelled to share on social media which, in turn, encourages others to visit and experience for themselves and create their own content around.”
Christmas 2022 is all about creating a ‘social media moment’, according to one of the hospitality sector’s leading Christmas tree providers.
Christmasaremoments’media‘Socialkeythis
www.phsgreenleaf.co.uk
phs Greenleaf supplies more than 2,500 decorated Christmas trees and displays to businesses every Itsyear.specialist Christmas production team spend most of the year decorating artificial trees in preparation for the festive season, while Greenleaf’s real trees are harvested at a sustainable farm in the Midlands. The Christmas designers install each tree and display on location. Trees are available in a wide range of sizes – from a standard 7ft tree to as high as 30ft tall, alongside the 3ft tabletop tree, decorative wreaths, garlands and floral arrangements. As well as bespoke items, phs Greenleaf has a wide range of predecorated trees businesses can choose from in a variety of designs and colours. phs Greenleaf offers hospitality businesses a range of horticultural services from interior and exterior planting to landscaping.
Instagram topped two billion users in early 2022 and has the highest engagement rate of any social media platform at 81% (compared to Facebook’s 8%), thanks to its focus on high quality image and video content. “We are seeing more hotels, restaurants and bars becoming creative with their Christmas decorations to create a focal point for people to take photos for their social media. There’s no limit when it comes to Christmas – the bigger, and more imaginative, the better. We worked with Studley Castle Hotel in Warwickshire to create bespoke Alice in Wonderland-themed Christmas displays and pink flamingo trees to fit the unique décor of the hotel’s rooms, for example. “We are also seeing more hospitality businesses using the season to make a statement or send a message. Last year, we helped Novotel Blackfriars London, one of the UK’s most sustainable hotels, make a statement with specially designed ‘eco trees’ that used only sustainable decorations like hessian, pampas grass and dried fruits to echo its environmentally-friendly ethos and encourage guests to be more sustainable at Christmas time.
create an alfresco experience we’re a one stop shop FROM SHADING SOLUTIONS, TO PLANTERS AND SCREENING, INDIGO AWNINGS CAN HELP YOU TRANSFORM YOUR OUTDOOR AREAS INTO BEAUTIFUL ALFRESCO SPACES GET IN TOUCH TODAY TO INCREASE YOUR CAPACITY AND IMPROVE YOUR REVENUE w e also offer zero deposit lease options, which means you don't have to worry about any upfront costs! you can even choose to spread the cost over a 2-5 year period. www.indigoawnings.co.uk / enquiries@indigoawnings.co.uk / 01352 740 164 BOOK A FREE SITE VISIT TODAY
SEBO AUTOMATIC THE CHOICE OF PROFESSIONALS XP 20 • Powerful Performance • 890W Efficient Motor • Extremely hygenic 5.3L Triple Layer Bags • S-Class Filtration • 37cm Cleaning Head • Cleans flat to the floor • Crevice and Upholstery Nozzle • Easy Maintenance • Quiet & Easy to Use • Built to Last • Made in Germany Light to use due to a very low pushing force, the SEBO XP 20’s computer-controlled height adjustment ensures optimum cleaning performance. The low-profile design allows it to clean under furniture and the telescopic tube and tools are conveniently located and ready for instant use. Made in Germany, SEBO vacuum cleaners are used in hotels throughout the world and are recommended by leading carpet manufacturers.www.sebo.co.uk | sales@sebo.co.uk | Follow us on Q E D Also available, XP 10 with 31cm cleaning head and XP 30 with 44cm cleaning head. For exclusive deals, please call 01494 465533 and quote the code HOTEL2022
PAGE 13
For the professional catering and hospitality businesses providing celebratory food, drinks, and parties in December, the festive season has already begun. Early planning is essential, so Jangro, the largest network of independent janitorial and cleaning distributors in the UK and Ireland, is delighted to announce that its 2022 Christmas Supplies Catalogue is now available to help businesses get Theahead.Jangro Christmas Supplies Catalogue 2022 is packed with festive essentials, including streamers, balloons, and colour co-ordinated tableware. Once again, Jangro is proud to supply the Tom Smith range of catering crackers, which combine social and environmental sustainability with on-trend designs to bring every Christmas table to life.
Jangro launches its Christmas Supplies Catalogue 2022
Made from recycled board, they are fully recyclable, and completely free from glitter and plastic – including the contents. For every case of the catering crackers sold, £2.00 is donated to the Trussell Trust, which is also the dedicated charity that Jangro is supporting this year. This worthy charity supports a nationwide network of food banks to provide emergency food and care to people locked in Jopoverty.Gilliard, CEO at Jangro comments, ‘Last year, pubs, bars and restaurants missed out on £3bn in sales over the festive period as the spread of the Omicron coronavirus variant kept the public at home, resulting in a second “lost Christmas” for financially embattled proprietors . Now all restrictions have lifted, there are high hopes for December 2022. Christmas is officially ON and is set to be bigger, better and more festive than ever! Therefore, preparing early is crucial. Not only to ensure you offer the best possible experience, but also to avoid any additional pressures at what is one of the most hectic times of the year for bars and Availablerestaurants.’toviewonline, or as a hard copy from local distributors, the catalogue caters for a wide choice of budgets, with standard, superior, finest, premium and luxury collections. For more information, advice, or to place your festive order, please call 01204 795 955 or visit www.jangro.net.
JANGRO GETS INTO THE CHRISTMAS SPIRIT
Spirits Business Gin Masters 2022 Silver Award - London Dry Gin.
• New facility - relocated distillery, with enhanced operations, at the iconic World of Wedgwood.
SIXTOWNS are now hard at work transforming its new, 3500 square foot space to create its new look Distillery. In keeping with its brand and heritage, the location at the World of Wedgwood is the perfect place for the next chapter of the SIXTOWNS story where it will have a shop, cocktail bar and host distillery tours, gin tastings, cocktail masterclasses plus its very own gin school. It will be opening its doors later this year so customers can share the passion for crafting premium spirits, whilst being immersed in Staffordshire’s heritage. They are also now preparing for the launch of their new product, SIXTOWNS Pink Gin, next month –this evolved from celebrating the first news of the award – a new spirit just had to be created with the London Dry as its base – a sweet, fruity and refreshing pink gin.
Speaking today, founding owners, Vitalijs and Alex Rackovs comment ‘We are absolutely delighted to have received The Spirits Business Gin Masters 2022 Silver Award. This is a ringing endorsement of our generational expertise and to receive this recognition fills our hearts with pride and hope of many more accolades to come. We continue to be inspired by the tremendous craftsmanship we are lucky to be able to employ in producing our stunning craft spirits. To celebrate we are releasing a limited-edition silver design bottle, which is confined to just 1,000 bottles and still contains our award-winning gin of course!; Watch out too for our new product – SIXTOWNS Pink Gin, launching in August’.
•
• New product launch – SIXTOWNS Pink Gin – August 2022.
Since its launch in November 2020, Stoke-on-Trent based SIXTOWNS has gone from strength to strength in a very short time, now securing its first award for the London Dry Gin at The Spirits Business Gin Masters 2022. The company have marked this success by re-designing the bottle in silver, offering a 1000 limited edition run. All SIXTOWNS products (as well as Gin, they offer Rum and Vodka) are unique - produced in one-of-a-kind, brick effect, ceramic kiln-shaped down through three generations of the founders’ families and the inspiration driving the business is being able to encapsulate the fine craftmanship and 300-year-old heritage found in its locality. The SIXTOWNS expansion also continues with the launch next month of its latest product, SIXTOWNS Pink Gin and with the Wedgwood,facilitydevelopmentconcludingofitsnewattheWorldofBarlaston.
www.brosdistillery.co.uk
NEW AND UNIQUELY INNOVATIVE, HERITAGE-STEEPED BRAND GAINS FIRST AWARD AND EXPANDS ITS OPERATIONS
Small changes such as these are ideal for on-the-spot cleaning which can be tackled swiftly using battery powered equipment, that can be easily put to work without the need for power sources and cables. Cables strewn across floors are a health hazard for guests and should be avoided at all costs to reduce the risk of trips and falls. However, switching to battery powered machines negates this issue as the machines do not have cables attached to them when in use. This makes them ideal for spot cleaning as vast areas do not need to be closed off to allow for effective cleaning. Additionally, the interchangeable nature of the Kärcher Battery Universe Platform enables users to swiftly move the battery from one machine to another during the cleaning process. This helps to reduce the amount of energy usage as less batteries need to be charged to power a wide range of equipment. Instead, the user can swiftly go from mopping up spillages using the BR 30/1 C Bp to vacuuming up lose dirt with the HV 1/1 Bp handheld vacuum cleaner. Offering greater flexibility for the user, battery powered machines can allow for up to 50% reductions in cleaning times, enabling staff more time to focus on the finishing touches to help make the guests’ experience more enjoyable and rewarding. With more to clean and the same number of hours in the day to do the work, the efficiency that more sustainable battery powered equipment offers is a great benefit to the end user. Another benefit from moving the battery powered machines is the reduced sound output that enables them to be used in a wider range of spaces throughout the day. This helps cleaners to begin their working shifts earlier without impacting on the overall experience for the guest. For instance, hotel rooms can be cleaned earlier as the noise will not impact other guests or busy restaurants can be cleaned on the go, in an efficient and effective manner without ruining other guest’s meals with sound. With many added benefits, moving to battery powered equipment is a great way to boost productivity and efficiency within the hospitality sector whilst reducing energy usage in the process. Implementing small changes such as these can go a long way to enable businesses to meet their sustainable targets while providing an exceptional experience for guests.
Sustainability is an increasingly important focus throughout the cleaning industry, as businesses work to reduce their environmental impact whilst striving to meet the same high-quality demands that customers have come to expect. Understanding the right measures to implement throughout the hospitality sector will allow businesses to adopt efficient and environmentally friendly cleaning methods that meet demand and avoid disrupting guests.
Adjusting current cleaning practices is a great way to reduce the amount of energy and water that is used during everyday cleaning tasks. For instance, when it comes to cleaning spillages, traditional mop and bucket cleaning continues to dominate as an easy and efficient way of removing the unwanted dirt. However, using a mop and bucket involves the use of vast amounts of water and detergent. Over the space of two years, someone cleaning a 200m2 space daily would use up to 360 litres of water and over 1.1 litres of detergent. Alternatively making use of battery powered machines, such as the BR 30/1 C Bp, can help to massively reduce the amount of water and detergents that are needed. The BR 30/1 C Bp is a compact walk behind scrubber drier that enables the user to swiftly mop up spillages. When used over the same period to time and cleaning the same 200m2 space, the BR 30/1 C Bp would use as little as 43 litres of water and only 0.15 litres of detergent. This provides an overall reduction of 88% in water usage, 86% in detergent usage and an overall cost saving of roughly 40%.
PAGE 15
With a growing emphasis on sustainable practices throughout business culture, what steps can businesses take to ensure that they are having minimal impact on the environment around them? Is battery powered cleaning the way forward? Is it possible?
Sustainablewww.karcher.comcleaning:
D Panaz creates photo worthy finish for El Hefe Supermacho Taqueria
avis INK worked in partnership with Riot Hospitality Group (RHG), who specialise in cocreating unique brands, to produce eye-catching interiors that would accommodate a full restaurant throughout the day, whilst easily transforming into a high energy nightclub environment during the evening.
RESTAURANT UPDATE
ensurepatternwhilstthecoulddesign.customuploadquicklyenabledReMake,textileexclusiveINKcollaborators,PanazDavisutilisedPanaz’sbespokeplatform,whichthemtoandeasilytheirownScorpionThedesignersthenamendcolourandscale,checkingtherepeattothehighest
possible finish. The bespoke vivid Scorpion and Rose design created by Davis INK for the upholstery of the booths perfectly complements El Hefe’s stylish new look, creating an exceptional environment for guests to enjoy. The finished interior reflects Davis INK, RHG and Panaz’s passion to create a unique and captivating venue that pushes the boundaries of the hospitality landscape, whilst simultaneously setting the standard for quality and functionality. Featuring straightforward editing tools, El Hefe Supermacho Taqueria, Scottsdale’s must-visit nightclub and restaurant, has been transformed by Costa Mesa based designers, Davis INK, utilising custom fabrics from one of Europe’s leading suppliers of decorative fabrics for the hospitality sector, Panaz.
The designers created a vibrant, Instagram worthy entrance that features a graphic floral tunnel, laced with three dimensional lighting and completed with a custom candle chandelier, which entices visitors into the central bar.
Once in the main section of the venue, the designers utilised bold graphics and contrasting colours for the bottle service booths that line the space’s perimeter.
As part of this design, Davis INK required upholstery fabric that could hold its own, both visually and physically, to not only suit the new design scheme, but also As regular
2. Wall sconces or hanging pendants mounted on both sides of the mirror are ideal because they distribute light equally on both sides of the face when a guest looks in the mirror without casting harsh shadows.
4. Choose handcrafted, high-quality fixtures that will bring an extra touch of luxury and add some texture to the space too. Try choosing copper or pewter designs to create a relaxed, cosy environment, or glass for a brighter, luxurious look. Brass designs work really well with dark bathrooms, which have become very popular recently as the brass really stands out against dark tiles or paintwork. With UK Staycations set to rise further in 2022 and 2023, Marketa Rypacek, Managing Director at Industville Ltd, gives her expert advice on how to get your business guest-ready.
Get your Business ready for a UK Staycation BoomPAGE
Whether you’re running a hotel, B&B or a holiday rental, the interior design is vital in shaping the guest’s opinion of their stay, as Marketa explains “Interior design in the hospitality industry is of vital importance when it comes to creating a positive experience for your guests, your staff, and anyone else who steps foot into your establishment.”
Blissful Bedrooms
1. Large scale light fixtures offer a bold statement when mounted overhead. This provides the general lighting for the room and should be placed as high as possible. If possible, ensure overhead lighting clears the top of the mirror to put it in perspective. This will also help prevent glares and reduce unflattering shadows.
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The bedroom is arguably the most important room as it is the main base for the duration of a guest’s stay. Marketa suggests “Regardless of your budget, it’s always best to think quality over quantity when it comes to the bedroom décor. Do your research and invest in quality lighting. The material the lights are made from makes a big difference, so avoid plastic finishes as these will devalue the whole look of the interior.” “To accomplish a warm, welcoming room, you need to embrace the whole range of lighting sources available” advises Marketa. “This may include, pendant lights, recessed lights, chandeliers, track lighting, tall floor lamps, small table lamps, wall sconces, under cabinet lighting, and other spot lighting. I always advise customers to vary the lighting in a bedroom to create little pockets and pools of light” adds Marketa. “Consider task lighting such as placing pendants or wall lights either side of the bed. This will provide ideal lighting for late night reading as well as a bold style statement that removes the need for clunky lamps that take up valuable space on the bedside table. Accent lighting can then be used to highlight a piece of artwork, plants or architectural features in the bedroom” reveals Marketa. Bathroom Retreat “Bathrooms tend to be bright and clean, so ensuring that there is enough task lighting overhead is of integral importance. Then, you will need to focus on creating a relaxing, spa-like atmosphere that people will be able to enjoy, whether they’re indulging in a long hot bath or pampering themselves ahead of a big night out! The flexibility to transition from day-to-day tasks to evening detox is vital, and something you will need to consider before you begin to implement bathroom lighting” adds Marketa. Marketa’s Bathroom Lighting Tips
3. Adding dimming controls gives guests a more unique experience to meet their needs with ease.
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Innovate to acquire new customers Create and trial promotional offers, and highlight special opportunities and occasions on your booking website to help upsell to a variety of audiences. These could include couples, families with children and remote workers. Why not put special offer on your online booking page and then encourage visitors to take up additional offers such as early bird discount codes? Also try adding offers prominently to online menus and automated booking confirmations, as well as using existing customer data to target those with particular preferences and those who have attended previous events. Go beyond food Tie in lunch and dinner options to special deals with nearby accommodation or retail partners. Cater to demands for highly specialised individual occasions – like beer tastings, dinner and a lecture or charity events – rather than simply mirroring the same tired and formulaic promotions used by big chains. Get the party started Smart party booking software allows diners to book and amend group or event bookings online, without the need for multiple and lengthy phone calls to the restaurant. The right system enables guests to pre-order and pay for all of their group’s menu items, so the restaurant has a solid view of any reservation complexities, plus the comfort of a deposit or full payment.
Let’s begin with the obvious –international travel is a mess at the moment. Recent research carried out by air travel data provider OAG estimates that since January 1.7million people flying into or out of the UK have been affected by cancellations within 48 hours of their flight. This doesn’t include the inevitable knock on effect of prospective holidaymakers who have changed their habits and plans to avoid being stuck in traffic or playing a lottery with travel providers. Indeed, a record year for staycations is expected to deliver an estimated £15.5billion boost to the British Accordingeconomy. to Sykes Holiday Cottages’ annual Staycation Index, 77 per cent of Brits will holiday in the UK this year, spending an average of £822. North Wales remains at the top spot for destinations for the second year in a row, with Cornwall and the Lake District coming in second and third.
Staycation party ideas could include sports-themed group bookings for walkers, climbers, yoga groups, or even surfers if your restaurant is near the coast. Then there are the more traditional occasions designed to suit meal events combined with stag or hen dos, birthdays, reunions and anniversaries. Value your data
Unprecedented travel chaos has left distraught holidaymakers facing queues snaking through carparks and cancelled flights. Now more Brits than ever are opting to staycation, offering huge opportunities for savvy restauranteurs, says Jaipal Yadav, managing director of restaurant software business, Favouritetable.
The UK rental property provider Independent Cottages also reports an 80 per cent spike in last minute bookings as Brits abandon flight plans while British airlines and airports struggle to cope with demand. All of this comes on top of the searingly-hot weather the UK has been experiencing over the past couple of months, with temperatures ranging from the mid to high 30s, making parts of Britain more like the best of the Continent’s top holiday destinations than the Continent itself. So what does this suggest for UK restaurants seeking to capitalise on a population increasingly determined to holiday at home? Put simply – this is the time to market your business like never before, both to capture a bigger slice of the immediate market, and to build longer-term loyalty and repeat business. A successful restaurant marketing mix includes websites, social media, emails, apps and SMS. Of course, restaurant management systems such as Favouritetable mean you can employ a marketing module to manage all of this activity in one place.
Here are five other ways your business can capitalise on the rising staycation trend: Get smart - automate your marketing Automated marketing allows restaurateurs to engage with guests and do much more than just confirm bookings. This could involve prompts based on key triggers like birthdays or anniversaries and can allow clients to react to and interact with your marketing communications. For example, try creating locally focussed events like barn dances, wine tasting or sporting celebrations, then showcase them via SMS, email and social media.
Marketing to the £15.5 billion UK staycation trend
A good restaurant management system will always record vitally important data about your customers’ preferences, likes and dislikes, and is a powerful instrument in your marketing toolbox. Careful use of data makes it easy to run marketing campaigns and ensure they target exactly the right segments of your staycation Inaudience.conclusion, whether those enjoying a great British staycation choose to remain at home or visit a holiday cottage or hotel – they will often decide to treat themselves to a high-end, dine-in takeaway or opt for a special meal out. Either way a restaurant delivery or table should be available to book quickly, efficiently and with confidence using outstanding management software. Sign-up to Favouritetable by 1st September and get your first month free. For further details please visit: www.restaurant.favouritetable.com
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A touch of extravagance to world-class fine dining in the heart of Mayfair with bespoke linear lighting The Ivy Asia
In order to maximise the potential of charcoal cooking, the development of our ovens uses clever engineering as a way to channel the heat into ingredients in a multitude of ways to create exceptional flavour and moisture retention. Meanwhile, the considered insulation enables the ovens to minimise their impact on the kitchen environment and keep it a pleasant place to work. Robust enough to withstand the most challenging professional kitchens, the Harrison Professional range has something for every creative chef and helps to deliver fast, seamless service and exceptional cuisine.
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PUTTING THE CHEF IN CONTROL OF THE FIRE Famous for our innovation in marrying high performance with iconic design, Harrison Charcoal Ovens continue to evolve. Due to the ever-changing demands of the professional kitchen, we at Harrison do not stop exploring ways in which to contain fire, control it and deliver the Harrison cooking experience in a way that puts the chef in control.
HARRISON CHARCOAL OVENS
“I have never used an oven before that has needed no maintenance at all - nothing breaks, nothing goes wrong. It is perfect Head Chef Andrei Poptelecan Berner’s Tavern, London “The Hero is the Harrison Ovens which makes everything taste deep and a bit smoky” Yotam Ottolenghi Ottolenghi, London harrisonovens.com
As well as identifying which pieces of equipment can be safely turned off overnight to improve overall energy efficiency, the report is brimming with actionable tips and hints that can help streamline the process to better sustainability across the board.
With UK hospitality operators facing an unprecedented rise in the cost of goods and energy prices shooting up, 92% of decision makers are concerned, according to new research from BRITA UK. These results are revealed in a new report from the leading water filtration and dispenser brand and reveals the ways in which hospitality businesses can cut costs.
The sector’s energy concerns and desire to operate more sustainably add to the many plates its businesses are already spinning, with existing challenges including recruitment and retention issues, the rising cost and availability of raw materials and ingredients, and some areas of the UK continuing to see a reduced footfall.
One of the major sources of invisible waste in hospitality is equipment being left on needlessly overnight, which is something 45% of decision makers admit to, despite 65% of them not knowing how much energy the equipment uses during this time.
• Nearly 40% are looking to train their teams in sustainable practices in the workplace
BRITA Professional (water filtration systems): 01869 365 851, www.brita.co.uk/professional Twitter: LinkedIn:@BRITAPROBRITAGroup
New report reveals the ways in which operators can reduce their energy consumption by targeting sources of invisible waste
Nearly three-quarters of decision makers (72%) say they have goals and targets in place to decrease their energy usage and overall environmental impact, yet 86% believe their business could be doing more to achieve this.
For more information contact BRITA UK and discover all the ways it can support businesses on the journey toward better sustainable practices.
• Over the next five years, twothirds (66%) of businesses will actively be trying to reduce energy usage
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Almost half of hospitality businesses are still leaving equipment on overnight despite 65% not knowing how much energy the equipment uses
Businesses should download the Invisible Waste report to ensure equipment isn’t draining energy.
David Hall, Managing Director of BRITA UK, says: “With hospitality operators feeling the pressure to improve their sustainability in an authentic way that avoids ‘greenwashing’ their processes, they cannot ignore the impact of the waste they produce on the environment. “We’re all too aware of food and plastic waste, but what about the invisible waste that we cannot see, such as the volume of energy businesses consume each day and night unnecessarily? It’s vital that we collaborate with companies to tackle the sources of invisible waste together, and there are simple, energyefficient steps that can be taken to contribute to real change.”
• Perceived challenges to improving environmental impact for businesses include cost (66%), time (42%) and team resource (29%)
To help operators combat the energy crisis, and learn simple, energyefficient steps to reduce their energy consumption by identifying sources of invisible waste, BRITA has partnered with sustainability experts as part of its new Invisible Waste insights report.
BRITA VIVREAU (water dispensers): 0345 674 9655, www.brita.co.uk/water-dispensers
Though some venues such as hotels operate 24/7, equipment including ovens, commercial washers, microwaves, and hobs are all examples given by decision makers of equipment left on unnecessarily overnight, with 25% letting these appliances go into standby mode. 18% say it is easier to just leave equipment on and, for one in 10 businesses, equipment remains on simply because there is no one responsible for turning it off.
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