NOVEMBER 2015
In this issue: 1. a. R eflecting and Remembering Your Why
b. The Reason You “Sit In The Chair” Defines Your Legacy.
2.
Words of Wisdom & Reading Feature
3.
David & Gina Kluger, Personal Best Vol.
4.
Top Ten Volume Leaders
5.
Personal Best Vol. & Chart Toppers
SUN
THE
6-11. Three part series by Kevin Brown, Assistant Vice President of Marketing, Servpro Industries, Inc.
SERVPRO® of Southern New England and New York
The Reason You “Sit In The Chair” Defines Your Legacy. From the December 2013 SUN Heritage and legacies are similar in concept. Usually, heritage refers to material and economical inheritance, while legacy refers to immaterial and cultural inheritance. Do you have a plan, goal, or objective to pass along either or both for posterity?
Reflecting and Remembering Your Why By Sue Steen, Chief Executive Officer Newsline December 2014
“As we continue to grow and look to the future of SERVPRO®, I am reminded our work is never done. As we look [forward] and set goals for the coming year, we must refocus our vision and remember the “why.” Do you have a clear focus on your why or your goals? If not, take time this holiday season to redefine and refocus your why. What do you value most in your life? Your values define who you are and what you aspire to become—define them with care. Getting caught up in the whirlwind of everyday life is easy, but when we do not have a clear target or why in our lives, we quickly lose that connection to why we do what we do. Setting business goals is very important, but I remind you, setting personal goals is equally important. Make time in your busy schedules to enjoy family and loved ones, not just during the holiday season, but throughout the coming year. Take time this holiday season to reflect, recharge, and refocus”
Material wealth is only a small fraction of your legacy as your true legacy is sharing what you have learned, not just what you have earned, and bequeathing values over valuables. Your legacy, meaning a uniqueness, and heritage are meaningful contributions to your family and/or humanity at large, both materially and culturally. Both qualities can be created and passed on both while living, and after you have departed. Each one of us has a choice regarding our personal lives and business. A SERVPRO® Franchise, for example, may be viewed as just an option for just making a good living and moving on. Some may regard leaving the business as a heritage (material value) to family, employees, or to support charitable causes. The latter are financial and material rewards for building a successful business. However, the latter then also can create a constructive legacy; one that is based on improving the lives of others, through your experience, education, and life’s example; the intangibles that leave lasting positive impressions and a desire to emulate your actions with those they, in turn, work, socialize, or interact with, in their lives. Your legacy encompasses your core beliefs and principles, as your values are not solely measured by accomplishments, wealth, recognition, prestige, acclaim, power, or position. Your business and personal principles can be passed forward, even through generations, though positive influences. Defining, in writing your personal goals is a method of reinforcing the ultimate reasons you are in business. Therefore, we encourage you to update your personal goals and align them with your business objectives as you remember why you “sit in the chair”.