ABACUS Broker Satisfaction Survey Data 2018

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ABACUS Broker Survey 2018 Are ABACUS your first thought when you need to place property owners business?

70% 2017 result 70% 2016 result 73%

When a quotation “refers� do you receive a response in an acceptable period of time?

80%

Do you find our online platform easy to use?

87% 2017 result 87% 2016 result 88%

Do you find the emails ABACUS send out telling you about product improvements, marketing advice etc. useful?

73%

2017 result 76% 2016 result 72%

2017 result 72% 2016 result 72%

Do you receive renewals in good time and is our documentation fit for purpose?

Are adjustments dealt with promptly and is our documentation fit for purpose?

88%

87%

2017 result 86% 2016 result 86%

2017 result 84% 2016 result 83%

Are you happy with our service at the time of a claim?

83% 2017 result 82% 2016 result 81%

www.sabacus.co.uk


What brokers say about ABACUS

Very quick and easy online platform to use. Glad to see your fees are kept to a reasonable price. ABACUS are very competitive on unoccupied properties and will always be my first thought when quoting on this type of risk.”

Very happy with ABACUS unoccupied quotations.”

I enjoy using the quote system which is very user friendly and find turn around times for referrals/renewal queries are always acceptable. Friendly team to deal with and overall happy with service and products offered.”

Excellent service and always accommodating with cover requirements. By far my favourite market to deal with.”

www.sabacus.co.uk


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