Company Profile 2020
100% Australian Owned and Operated - Since 1952
Table of Contents Welcome to John Morris Group
Page 2
Our Services
Page 3
Company History
Page 4
Philosophy
Page 4
Objectives
Page 4
Organisation Chart
Page 5
Sales Strategy
Page 6
Key Accounts
Page 6
Nationwide Service & Support
Page 7
Marketing Activity
Page 8
Agencies
Page 10
Corporate
Page 11
Office Locations
Page 11
Welcome to John Morris Group Since our founding in 1952, the John Morris Group has steadily expanded, guided by a policy which excluded all products except those of the highest quality. Our commitment to quality extends to our recruitment process & team, our state-of-art nationwide facilities and the service we provide to our customers. Today we are recognised as one of Australia’s and New Zealand’s leading distributors of a range of specialised equipment sourced from the world’s leading manufacturers.
Karl Wyzenbeek
Norbert Wyzenbeek
Director & Business Development (Operations)
Non-Executive Director & Chairman
Sharon Wyzenbeek Non-Executive Director
Andre Wyzenbeek Director & Business Development (Sales)
2 Australia: 1300 501 555
-
New Zealand: 0800 651 700
info@johnmorrisgroup.com
Company Profile
Our Services For over 65 years John Morris Group has been the industry leader in the supply, installation & servicing of precision instruments throughout the South Pacific.
Offering An Extensive Product Range Across Diverse Industry Sectors
Laboratory Equipment
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Healthcare
Factory Trained Product Specialists
In-depth expertise in designing the right solution for our customers
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Quality Systems
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Ensuring a straightforward & efficient quoting & ordering process
Customer Support Team
Immediate assistance over the phone, by email or live chat via our website
Service Division
Installations, user training, preventative maintenance and repair
Environmental
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Materials & Testing
Petrochemical Analysis
Quality Products From known & respected brands Australian & New Zealand Compliance
Every instrument is electrically tested prior to delivery
Genuine Local Product Warranty
Backed by a nationwide technical service network
More Than 250,000 Products
Available for purchase online
Product Updates & News
Weekly product updates and newsletters
National Office Network
Local sales personnel on hand to help understand our customers’ needs & tailor solutions
Management Systems Certified ISO 9001
3 A Family Tradition Of Helping You Succeed With Technology
www.johnmorrisgroup.com
Company History Since the 19th Century the Wyzenbeek family has operated a successful scientific and medical supply company. The company was originally established in Holland, however during the period 1940 to 1944 the company remained closed. A decision was taken in 1948 for the family to emigrate to Australia. The Dutch business was sold and in November 1950 the family arrived in Sydney with the purpose of re-establishing the company. In 1952, John Morris Scientific Pty Ltd was founded as a partnership between John Wyzenbeek and Morris Garlick. In 1954 the company was purchased by the Wyzenbeek family. Nobert Wyzenbeek, (John’s son) joined the organisation in 1971 and holds the role as Chairman to this day. Norbert’s sons Andre (joined 1994) and Karl (joined 2005) are company directors and actively involved in the day-to-day operations of the company. For over 65 years & three generations the company has remained privately owned and prospered.
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Company Timeline
2005
2014
2009
2020
iL Sr of ng en i
No r
be rt
W
an
m
ka
pa
of
ny
fic
e
1994
Op
hn Jo
1993
Je ff T jo yso in s n th e co
1986
ee k
de ai el Ad of g in en
1984
re tir y es Ch zen b ai e rm ek an ap of po th int e Bo ed ar d An d jo re W in s yze th e nbe co e m k pa ny
ce
1980
Of fi
Of fi ne ba
Br is of ng
en i Op
1976
1975
ce
ce Of fi ey Sy dn of ng en i Op
1971
1969
W yz en b
1965
1960
Op
1952
Objectives ▀
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Philosophy
Continue our history of providing exceptional customer service and quality Project an image of authority, expertise and trust Sustain and grow our position as the largest privately owned scientific instrument and laboratory supply distributor in the Pacific Region Maintain the best personnel, premises and servicing facilities in Australia and New Zealand Provide extensive ongoing training to our personnel and customers on products including the skills needed to perform work effectively Develop new and existing products to improve our market position Keep up with advances in technologies and worldwide methods
Our philosophy is to grow within the restraints of our resources and to this end, we have been eminently successful in providing a stable growth platform for our partners and staff. This strategy has resulted in secure and profitable growth for over 65 years.
4 Australia: 1300 501 555
-
New Zealand: 0800 651 700
info@johnmorrisgroup.com
Company Profile
Organisation Chart
Norbert Wyzenbeek Chairman
Andre Wyzenbeek
Karl Wyzenbeek
Business Development (Sales)
Business Development (Operations)
Jeff Tyson
General Manager
Kieran Pickles
Gabriel Antoun
Brett Hardaker
Billam Poulier
Jessica Rawson
Alan Moon
Murray Laing
Head of Sales & Marketing
Service Manager
Logistics Manager
Head of Operations (Sri Lanka)
Operations Manager (ANZ)
IT Manager
Financial Systems Manager
Product Managers
Field Service
Logistics
Internal Sales
Field Sales
Service Admin
Internal Sales
Calibration
Accounts
Accounts
Marketing
Field Sales: 13 Product Managers: 9 Internal Sales: 12 Marketing: 2 Sales Managers: 3
Service Engineers: 11 Service Support: 4 Service Managers: 1
TOTAL SALES:
TOTAL SERVICE:
39
16
Office Locations Australia
Brisbane
Perth
New Zealand
Sri Lanka
Auckland
Colombo
Sydney Adelaide Melbourne
5 A Family Tradition Of Helping You Succeed With Technology
www.johnmorrisgroup.com
Sales Strategy ▀
Territory Managers (TM’s): Field based sales experts. Meeting with existing and potential customers, providing account management and ensuring a close relationship. Focused on sales over $10,000.
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Product Managers (PM’s): Expert and qualified personnel focused specifically on ensuring our team and customers receive training, knowledge and product support. Internal Sales (IS): Internal support team focused on providing a rapid response to customer enquiries, quote requests, escalation and follow ups. Primary focus is sub $10,000. Service Engineers: Preventative maintenance agreements, breakdown service, installation & commissioning. Skills: Factory Trained & Industry Qualified Marketing: Regular e-campaigns, digital brochures, flyers, mail-outs, web development, LinkedIn, Instagram, YouTube, Webinars.
Key Accounts Academic
Petrochemical
Government Research
Pharma & Health
Food, Feed & Dairy
Industry & Environment
Uni of Sydney
Caltex
CSIRO
CSL
Fonterra
BHP
Uni of Melb.
BP
ANSTO
Cochlear
Lion Nathan
Rio Tinto
Aust. Nat. Uni
Puma Energy
Dept of Defence
Bioproperties
Asahi
Boeing
Uni of QLD
Intertek
NMI
Resmed
Nestle
Komatsu
Deakin Uni
SGS
Dept of Transport
NSW Health
Lactalis (Parmalat)
Downer EDI
RMIT
Viva
Dept of Industry
Aust. Red Cross
Bega
Fultan Hogan
Flinders Uni
Woodside
Dept of Environment
QLD Health
Arnotts
Water Corp.
Curtin Uni
AMSPEC
Dept of Primary Industries
Pfizer
GrainCorp
Westrac
Uni WA
Mobil
AG Research
Alphapharm
Inghams
QENOS
UTS
IPL
ESR
Melbourne Health
DTS
ALS
Walter Eliza Hall
NZOS
GNS Science
Bradley
Peters Ice Cream
SGS
Macquarie Uni
Fuchs
NIWA
SA Health
Sanitarium
Hastings Deering
Uni of Newcastle
Santos
Plant & Food Research
WA Health
Mars Pet Foods
Coogee Chemicals
UNSW
Northern Oil Refinery
Land Care
Sonic Healthcare
Colgate
Lyondell Bassell
6 Australia: 1300 501 555
-
New Zealand: 0800 651 700
info@johnmorrisgroup.com
Company Profile
Nationwide Service & Support Our nationwide service & repair facilities deliver fast technical support, ensuring our customers’ equipment is always running at optimum performance. Our factory trained engineers install customers’ equipment, provide training and offer technical advice.
Preventative Maintenance & Calibration Our Preventative Maintenance Agreement includes: ▀ ▀ ▀ ▀ ▀ ▀ ▀ ▀ ▀
Exchange wear & tear components & maintenance kits where stated Lubricate, perform minor repairs & cleaning tasks where specified Conduct mechanical & electrical safety testing Install recommended manufacturer software Calibration & validation Ensure equipment operates to factory specification Instruct user training & provide technical support to staff where applicable Provide a detailed preventative maintenance report of all work undertaken Customers receive 20% off breakdown repairs, and 15% off any spares required for maintenance
State-of-the-Art Calibration Facilities: ▀ ▀ ▀ ▀ ▀ ▀ ▀
NATA certified reference gases Viscometers, refractometers, vacuum pumps, centrifuges, balances MKS 247 4-channel MFC controller Precise CO2 analysers Dew point generators NIST traceable vacuum gauge calibration bench Gas source solenoid actuators (200-15,000 ppm)
Pipette Service & Calibration ▀ ▀ ▀ ▀ ▀
Rapid turnaround times NATA certified & standard calibrations On-site (at our customers’ premises) or at our in-house pipette facility Single channel, multi-channel (8 & 12) & fixed volume pipettes Guaranteed with a minimum 3-month warranty
Installation, Training & Customisation For large projects requiring purpose-built installation or modifications to existing infrastructure, our team works with customers to co-ordinate external contractors to meet strict deadlines & specifications in delivering customised instrumentation & solutions.
7 A Family Tradition Of Helping You Succeed With Technology
www.johnmorrisgroup.com
Marketing Activity
@johnmorrisgroup
All of our marketing and media is produced in-house including YouTube videos and social media content, reaching thousands of followers across LinkedIn, Twitter, Facebook, and Instagram. Our nationwide sales team is equipped with routinely updated specialised brochures, division catalogues & flyers, and supported by an active customer database of over 30,000 contacts segmented by interest, industry and purchase history. Relevant, informative and attractive e-campaigns are sent weekly to our customers, who can also meet our team at morning tea events, local trade shows and industry events which John Morris Group sponsors year round.
Print Catalogues
Print & Email Marketing
8 Australia: 1300 501 555
-
New Zealand: 0800 651 700
info@johnmorrisgroup.com
Company Profile
In-house Video Production
Social Media
Web / Blog
9 A Family Tradition Of Helping You Succeed With Technology
www.johnmorrisgroup.com
Agencies Laboratory, Consumbles & Healthcare
Environmental Monitoring
Petrochemical Analysis
Materials & Testing
10 Australia: 1300 501 555
-
New Zealand: 0800 651 700
info@johnmorrisgroup.com
Company Profile
Corporate Head Office Registered Business Name: Trading As: Australian Business Number: Head Office Address:
John Morris Scientific Pty Ltd John Morris Group 81 001 768 396 61-63 Victoria Avenue, Chatswood, New South Wales, 2067, Australia
Telephone: Email: Web:
1300 501 555 - International +61 2 9496 4200 info@johnmorrisgroup.com www.johnmorrisgroup.com
Type of Organisation: Established: Directors: General Manager:
Private (Australian Proprietary Company) 1954 Norbert Wyzenbeek (Chairman), Sharon Wyzenbeek, Andre Wyzenbeek, Karl Wyzenbeek Jeff Tyson - jtyson@johnmorrisgroup.com
Bankers: Branch Code (BSB): Account Number: SWIFT Code:
Commonwealth Bank of Australia 062-000 1432-2402 CTBAAU2S
Auditors: Address: Mazars DUNS Number:
Mazars Pty Ltd - www.mazars.com.au PO Box 1994, North Sydney, NSW, 2059 Australia 759419133
John Morris DUNS Number: 752264341 ERP System:
Infor Cloudsuite Industrial V10.
Quality Assurance:
SAI Global - ISO9001: 2015 NATA ISO/IEC 17025 (accreditation Number 4283)
Branches
Sydney
Brisbane
Melbourne
Adelaide
Perth
Auckland
Colombo
61-63 Victoria Avenue, Chatswood, NSW 2067
7/53 Metroplex Avenue, Murrarie, Queensland, 4172
93 Whitehose Road, Deepdene Victoria, 3103
21/22 Greenhil Road, Wayville, South Australia, 5034
5/4 Brodie-Hall Drive, Bentley, Western Australia, 6102
18 Benedicts Street, Eden Terrace, Auckland, New Zealand, 1010
Level 12, Tower 1, Orion City, Colombo 09, Sri Lanka
11 A Family Tradition Of Helping You Succeed With Technology
www.johnmorrisgroup.com
Australia 1800 501 555 New Zealand 0800 651 700
info@johnmorrisgroup.com
Sydney
Brisbane
Melbourne
Adelaide
Perth
Auckland
Colombo
61-63 Victoria Avenue, Chatswood, NSW 2067
7/53 Metroplex Avenue, Murrarie, Queensland, 4172
93 Whitehose Road, Deepdene Victoria, 3103
21/22 Greenhil Road, Wayville, South Australia, 5034
5/4 Brodie-Hall Drive, Bentley, Western Australia, 6102
18 Benedicts Street, Eden Terrace, Auckland, New Zealand, 1010
Level 12, Tower 1, Orion City, Colombo 09, Sri Lanka
www.johnmorrisgroup.com