Joe Galliford - User Centred Design Portfolio 2019

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HELLO , M Y NAME IS JOE

ABOUT ME I am a second year User Centred Design student at Loughborough University.

I am actively searching for a one year placement opportunity from summer 2019.

Proficient at turning research into innovative ideas and communicating those ideas to other people. I enjoy being challenged both in and out of the workplace and thrive in a cohesive and fast-paced environment, tackling diverse problems and applying critical thinking.

EXPERIENCE Online Clothes Trader

Aug 2018 - Nov 2018

OUT&OUT CLOTHING

Card Designer

Jul 2018 - Sep 2018

SWIZZOO

Tipi Installer

Jul 2018 - Sep 2018

TIPIS4HIRE

Engineering Intern

2 weeks, Mar 2016

AECOM

EDUCATION User Centred Design BSc

2017 - Present

LOUGHBOROUGH UNIVERSITY

A-Level & GCSE Qualifications

2010 - 2017

ST ALBANS SCHOOL

SKILLS ADOBE

CAD & PROTOTYPING

WORKSHOP

OTHER

Photoshop Illustrator InDesign

SolidWorks AxureRP8 Sketchbook Pro Sammie CAD

Hand Tools Rapid Foam Modelling Milling, Centre Lathe Additive Printing Multi Media Prototyping

Team Player Fast Learner Motivated Adaptable Reliable

CONTENTS 01 M ALOO

Collapsible Drying Rack for Plates and Cutlery

02 TA S T E BUD 03 S A M M I E 0 4 S OA K

Food Service App for Students on a Budget

Digital Human Modelling Research to Reduce HGV Incidents

Smart Shower System Aid to Reduce Water Consumption

01 MA LOO C o l l apsible d ryi n g rack

Brief Using a live hinge or hinges you must design a homeware product for student accomodation that must be capable of compact storage. The predominant materal shall be Polypropylene (PP) with the exception of fasteners and/or special pupose componentry.

Time Scale 1 week

Project Outcome After some research undertaken with other housemates I found all of them had a very inefficient washing up routine as they had to dry each plate individually after washing them up. The need for somewhere to place wet plates became clear and so I set about with my initial sketching.

Rather than implement seperate hinges I decided to make the whole product one big live hinge. This allows the product to collapse and be tucked away amongst chopping boards when not in use.

01 MALOO

PROBLEM Inefficient washing up routine in a student household

“In my student household we spend twice as long washing up due to the lack of drying arrangement”

01 MALOO

DEVELOPMENT

01 MALOO

SCENARIO OF USE

3 Use the device to hold wet plates and cutlery in place while doing the washing up, creating a more efficient washing up routine.

1 Hold the device flat with hands on both ends and slowly bring hands together, folding the device the same way you would a piece of paper.

2 As you bring it together hook the clips on the under flaps in order for the device to hold its shape.

Push out the flaps on the top middle section to open the space for cutlery.

4 The device can then be folded away again into flat pack form and tucked into a cupboard or drawer to reduce worktop clutter.

01 MALOO

RENDERS

Renders

Once I was settled with a final design from my development, I took it forward and began modelling it in Solidworks. Using this model it was then run through Visualize to create several renders. After some toying with backgrounds and lighting the final renders were produced.

02 TA STEBU D Smar t city app to help users discover new restuarants on a strict budget

Brief Design a smartphone app that enhances the experience of Smart City living. Your concept must address a clearly defined need or oppurtunity for a specific group of users.

Time Scale 10 weeks

Project Outcome The project was split into group work (6 weeks) and individual work (4 weeks). As a group we came up with a concept that directly benefitted students wanting to dine out in a city. We identified that students have a lower budget, and many liked the idea of breaking away from mainstream chains.

From our in-deoth research into the our target market we came up with our persona.

Keeping in mind this persona we then individually designed paper mock ups of the destined app journey, user testing them between iterations. Once I was happy with the user journey I prototyped the app in Axure.

02 TASTEBUD

PROBLEM Students reluctant to eat out due to lack of budget and/or eating at same place repeatedly

“I love the idea of eating out but its always hard to arrange as we never all have the money” “I’m constantly on the look out for newly opened restaurants but they are hard to find and I don’t have the time to look”

02 TASTEBUD

RESEARCH Service Safari To investigate possible themes for the app research we visited a nearby city (Nottingham). Potential users of our app were asked to choose a restaurant and undergo an interview about their choice.

The resturant was then visited with the potential user and visual analysis was carried out throughout the course of the meal to gain a better understanding of the user and what affects the choices they make.

Data Analysis .Found four potential users for our app and met up in a city situation .Gathered results from interviews .Identified key factors .Recorded key quotes .Photographed key moments .Created participant boards .Compared results .What was similar/different .Created experience map .Targeted areas to improve and came up with vision statement

VISION STATEMENT

“There is an oppurtunity for an app to help users discover new restaurants but are limited by time, budget and dietary requirements.�

02 TASTEBUD

PERSONA

MEET EMILY Emily, 21, is a final year student at Nottingham University studying geography.

Similar to most students Emily loves eating out and trying new places, but is hesistant to eat out often due to fear of going over her budget and into her overdraft. So far in her uni career it has not been such an issue but as it is her final year she thinks it would be a shame not to make the most out of the living in Nottingham and explore the city while she still can.

Emily is also keen to break away from the standard chain restaurants she has so frequently visted and support more independent restaurants. This has always been key to her, but she has found it difficult due to the generally higher costs associated with independent chains and a reluctance to spend hours finding these restaurants off the beaten track.

Emily’s course has made her more aware of the planet, and so she has taken it upon herself to eat less meat. These dietary requirements are often overlooked by some restaraunts and so as a result Emily has had a number of unsatisfactory experiences.

Budget

Social media

Social media

INFLUENCES

Dietary requirements

Location

Environment

GOALS

save .time .money

support discover .new food .new places

.the planet .independent restaurants

02 TASTEBUD

DEVELOPMENT

POP Prototyping After designing the intital wireframes I then used the POP app by Marvel to prortype my wireframes on a mobile device. This is useful as it puts the initial screens into a real life scenario and enabled me to monitor the physical interaction between the user testers and the app.

From this I was able to gather information about what font sizes, image sizes and overall layouts of pages work well on a mobile device, something I would be unable to do from a simply a hand drawn sketch on paper.

Wireframe Development After coming up with the direction and key features of our app we split off individually to each design our own take of the app. The initial step was to create paper prototypes, and then using these prototypes to conduct some user testing. These helped identify the key design flaws and what changes needed to be made in the development of the app.

02 TASTEBUD

FINAL APP

Final Pages

Once user testing was completed and the final design was settled upon, the design was recreated in Axure RP. This allowed mobile compatibility and was the closest representation of how the final app would perform on a mobile phone. This includes transitions and pop up boxes, along with adaptive views to account for different phone shapes and sizes.

0 3 SA M M I E Virtual prod u ct eval u at i o n to i mp rove visi b i l i t y i n HGVs

Brief The aim of this assignment is to demonstrate understanding of the capabilities and benefits of digital human modelling in design and evaluation through a fitting trial of an exemplar Heavy Goods Vehicle (HGV) cab.

The fitting trial will be performed to identify three eye-points representative of two different size drivers.

Time Scale 10 weeks

Project Outcome After research into the problem of vision related accidents with HGVs in order to gain a background understanding, two common accident scenarios were identified to focus the study on. Using Sammie CAD two seperate fitting trials were carried out using a 5th percentile UK female and 95th percentile Dutch male and eye points were established.

Using these eye points a field of view assessment of the cab was carried out on the two subjects, using both direct and indirect vision.

The research and findings were then presented to leaders in the field on the same research.

03 SAMMIE

PROBLEM Poor visibility in HGV cabs leading to large numbers of accidents with Vulnerable Road Users

“The number of cyclists killed or seriously injured has increased by 21% nationally and by 59% in Greater London” “HGVs account for almost 25% of cyclist deaths between 2009-2013”

03 SAMMIE

RESEARCH SCENARIO ONE

HGVs TURNING LEFT ACROSS CYCLISTS

“55% of cyclists seriously injured in London are hurt when an HGV driver turned left across their path”

5th percentile UK female

99th percentile Dutch male

FITTING TRIALS

SCENARIO TWO

PEDESTRIANS WALKING ACROSS FRONT OF HGVs

“Over 50% of HGVs that hit a pedestrian were moving off when they struck them.

Almost all pedestrians were crossing the road in front of the HGV.”

03 SAMMIE

RESEARCH

Identifying key blind spots through the projection of direct and indirect vision from the drivers eye point.

Different percentiles offered varying perspectives and changing blind spots. Ranging from the 5th percentile UK female to the 99th percentile Dutch male gives an insight to more or less the entire global population.

Using the blind spots we were able to spot the key areas of the road in which VRUs are in most danger from HGVs. By switching the camera to vision through the eyes of the driver we were able to explore what the driver would see in the real life situation.

Using this technique we could explore ways to reduce blind spots with understanding from both virtual projection and real life views.

03 SAMMIE

CRITIQUE “The mirrors do a great deal of help but do not totally reduce the blind spots, meaning the VRUs surrounding the vehicle cannot be entirely risk-free.’”

“The HGV left hand turn is a greater threat to VRUs than the pedestrians walking in front, resulting in more injuries. This scenario should be the prioroty to go into further research.”

“There is a greater number of blind spots for the 5th percentile UK female than there is for the 99th percentile Dutch male due to the eye height of the individuals.”

“Adjusting the seat height inside the cab can help to further reduce the blind spots surrounding the cab, but with the current design there is no way to entirely cut out blind spots.”

“Adjusting the height of the actual cab itself is also a further method that could be used to remove blind spots, however this is not a quick and easy process and so is often overlooked.”

0 4 SOA K S ma rt s how er syst em t o he l p us ers red u ce w at er c on sumption Brief Identify an oppurtunity for an Internet of Things (IoT) product for which the industrial design and app interface are dedicated to a clearly defined context. This opportunity may be based around current needs or projected up to 5 years in the future.

Time Scale 10 weeks

Project Outcome

In response to the brief I decided to go down the route of designing for a more sustainable home, and so created a device that is mounted in the shower to help reduce overall water consumption in the shower. The idea was drawn from the growing market trend in ‘saving the environment’ products along with “smart” technologies. The aim of my product is to not only make users aware of both their water consumption and the consequences of high usage, but also assist the user in changing their behaviour to that of a more sustainable routine.

04 SOAK

RESEARCH “If no action is taken to reduce demand and increase water supplies, most areas will not be able to cope with the demand” - Emma Howard Boyd, Chair of the Environment Agency

“63 000 litres of water are consumed by an average user in a power shower over the course of a year” “By letting the water run while we wait for the right temperature we waste up to 8 000 litres of water per person every year” “The recommended time for a shower is no longer than 5 minutes only 9% of the population stick to this consistently”

04 SOAK

MODELLING

Foam Modelling

A number of blue foam sketch models helped to identify size and interaction of the product as well as overall form. This ensured that the product was appropriate for the function and also specified a form. Using blue foam was a cheap and easy way to achieve this without wasting more expensive materials.

SCENARIO OF USE

04 SOAK 3 The showering process begins and an animation shows on the screen of the device, giving an indication of time remaining.

5 The user exits the shower and dries. While dressing the user is able to see their water usage and how this compares with other users as well as the UK household average, as well as tips on how to further cut down.

1 As the user enters the bathroom the motion sensor is triggered and the device activates. The user then signs in using their profile or a guest account.

4 2 The user adjusts the shower settings to meet their preferences.

Suggestions are made by the device for duration and temperture with the aim to reduce water consumption.

As the preset duration of the shower elapses the screen notifies the time is up. The flow rate then gradually reduces to encourage the user to end the shower.

04 SOAK

RENDERS

THANK YOU

FEEL FREE TO CONTACT ME

07507110711

www.linkedin.com/in/joe-galliford

joe@galliford.com