Udacity presentation pitch

Page 1

Head of Global Communications

Contents Communications Goals The Framework & Foundation The Opportunity Overview Timeline The Landscape: Days 1-30 Day 31: Personal Activation Day 30-60 Day 60-90 Bio 02 90 DAY PLAN

Communications Goals:

Re ne & launch

Udacity's new brand positioning

03As the market leader in digital workforce transformation.

Drive awareness of Udacity's B2B o ering (particularly in the US & Northern Europe)

Targeted at C-suite, and business line leaders focused on Data/Analytics, Engineering, Technology, or Cybersecurity.

Support Udacity's Government expansion e orts

To drive interest from governments and foundations from regions outside of the Middle East looking to upskill their citizens.

Develop and maintain presence with business press and potential interest from the investor community around Udacity's overall corporate momentum.

90 DAY PLAN

Communications Frame:

INTERNAL

EXTERNAL

Connect messaging through-line across teams + initiatives Continued cross functional & regional input Collectively elevate & amplify team impact Repackage & build on existing content Continually identify new opportunities Create multiple high engagement channels to control the story
in global thought leadership conversations Lead with content and high level insightsbe useful Curate in uencers to drive the narrative Celebrate the customer Activate global advocates across verticals to drive the business 04 90 DAY PLAN
Engage

The Communications Foundation:

Build A Content Stack + Cross Channel Campaign

For Each Conversation We Want To Have

Anchor Content Products: Establish Market & Thought Leader Position

Tactics: Indexes, white papers, big trend insights campaigns/content products

Additive content for government & enterprise

Events + Engagement Opps: Curate The Voices To Tell The Story:

Tactics: Roundtables, panel discussion, reside chats built around content products + with the in uencers validators + ampli ers

Drive The Conversation: Strategically Engage In The Public Moment

Build A Community Of Believers To Tell Our Story

Tactics: Step into the forums, public conversations and drive a cross channel discussion with campaigns

Tactics: Content + engagement opportunities to build brand following s

90 DAY PLAN

The Opportunity:

Digital WorkForce Transformation: Is The De ning Conversation Of Our Time

Individuals: Governments:

How will I stay relevant to the changing workforceboth directly and for adjacent workers (e.g. the tech lawyer)

What are the skills the market needs?

How to at scale provide skills training to keep people market relevant + employed?

Enterprise: C-Suite:

How do we keep our teams competitive?

How do we meet skills gap fast enough?

Influencers/culture shapers & conversations setters

What kind of programs to o er? And how?

Who can help us do this - so it works?

Bene t of upskilling teams vs. new hires

How is the relationship between education/skills and work changing? What does this mean for cultural institutions?

The Moment: New US Govt, Covid-19 Economic Recovery Task Forces, Disruption of Education Model

90 DAY PLAN
Each of these components will be designed and built to be localized for regional markets. Launch Insight Anchor piece Fireside chat or event engagement Media “tour” Social campaign Marquee events Content insight product/series e.g. “Issue bulletins” Brie ng call series Curated discussions Local media Full media Social Media Direct engagements Insight piece(s) Roundtable discussion or reside chat Media, Targeted LI campaign Press room (piggyback + reactive) Monthly editorial + cross chanel conversation calendar Througline stories Executive insight callsregularly booked Create the Content, Events & Channels For Udacity To Lead The Digital Transformation Conversation Target Initiatives: Overview 90 DAY PLAN The Digital Transformation Thought Leadership “Tour”: Government Engagement Campaign & Activation: C-Suite + Enterprise Partners Series: The Communications Drumbeat
90 DAY PLAN Timeline Day 1- 30 Day 30 -60 Day 31 Auditing, listening, reviewing Deliverables: 30 Day Insight Memo; Phase Two Workplan Global Comms Strategy Deck - v.1 Day 90 Re ections + Next Steps Revise + Update strategy deck Align on priorities, budgets, teams & road map forward Deliverables: Global Strategy Deck -v.2 Delivery Roadmap Success Metrics Personal media, foundation and government engagement outreach Day 60-90 Implementation
Deliverables: 30 Day Insight Memo + Communications Strategy Plan v.1 + 30 Day Work Plan Understand team goals & priorities Opportunities + Concerns Understand needs & feedback Marketing personas Mapping the current Udacity relationship ecosystem, advocates User demographics What is the existing content and story stack? Engagement metrics What content can be repackaged, updated or re-launched? Data analytics Input Existing plans + key dates Culture shapers, conversation setters Mapping media, foundations, political The Landscape: Days 1-30 90 DAY PLAN Goal: Listening, Learning, Auditing, Understanding What Is Possible, What Is Underway, What Is Needed 1:1’s & Cross-Functional Team Meetings: Content, Channel & Data Audit: Partners, Customers, Enterprise Users Stakeholder & Influencers

Day 31: Personal Media & In uencer Engagement

Personal email outreach to long-standing friends who are journalists, foundation & political in uencers

E.g. Vijay Vaitheeswaran, US Business Editor, The Economist; Ken Cukier, Senior Editor

James Crabtree, FT contributor & former Mumbai Bureau Chief

E.g. Kathleen Davis, Deputy Editor, Fast Company

Katherine Schwab, Tech Editor

Alison Beard, HBR, Senior Editor

E.g. Anne Marie Slaughter, CEO, New America

Betsy Cooper, Director, The Aspen Institute

Matt Browne, Director Center For American Progress

Jen O’Malley Dillon (Biden campaign manager, President Obama Aide & Advisor

to Prime Minister Justin Trudeau, Kirstine Stewart, Executive Committee, Head of Media, WEF, Ian Bremmer, President & Founder, Euroasia Group

Personal database of over 150+ global top reporters, think tank heads, political in uencers & idea shapers)

90 DAY PLAN
Global Media Influencers US & Business Media Foundations & Think Tanks Political Shapers

Share For Cross-Functional & Executive Input

Global Comms Strategy Deck & Plan:

Based on deeper understanding of business priorities, discovered opportunities, current team strategy plans, 1:1, executive interviews, regional priorities, vertical priorities and available resources

90
Deliverable: Roadmap to launch for key initiatives + products Week 5
DAY PLAN
Align On Key Public Conversationsthen adapt by Stakeholder Target Audience Vertical Regions Socialize internally Deliverable: Roadmap to launch for key initiatives + products The Roadmap: Days 30-60 90 DAY PLAN Goal: Planning, Ownership, Budgets, Sequencing, Timelines, Work-plans, Targets Global Comms Strategy v.1 Deck: Align On Priority Deliverables Roadmap + Workplan Teams Timeline
90 DAY PLAN 13 Execute + Deliver: Days 60-90 EXTERNAL INTERNAL Content products Events, engagement opportunities + curated conversations Media tours & engagement campaigns Brie ngs Communications Strategy & Deliverables Localized media & messaging tool kits Cross Team Advisory Support

Strategic storyteller, content creator, creative ideas generator and communications leader with extensive experience helping global founders, leaders, disruptive brands and organizations increase their value and impact by helping them shape the stories they tell, adapting them to the public moment and then creating the channels, moments and ocasion sto share them and to build engaged communities in support of them.

I’m a former lawyer who has worked in national politics and policy and can de ly maneuver highly regulated industries and guide public conversations in a rapidly changing landscape. I’m a former journalist and best selling author and bring a front line understanding of how to package a story for media and public interest.

I take personal pride in working to actively create immensely collaborative teams and cultures and brings a strong record on DE& I, as well as a global perspective from living in Bahrain, Canada, India, Switzerland, Venezuela, and the United Kingdom.

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