Customer relationship management training -john academy

07/12/2017

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Customer Relationship Management Training ( 8 REVIEWS ) 

467 STUDENTS

Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer …

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£199.00 £10.00

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1 YEAR LEVEL 2 - CERTIFICATE COURSE BADGE COURSE CERTIFICATE

11

NUMBER OF UNITS NUMBER OF QUIZZES

0

2 HOURS, 30 MINUTES

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REVIEWS

https://www.johnacademy.co.uk/course/customer-relationship-management-training/

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07/12/2017

Customer Relationship Management Training - John Academy

Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the di erent terms and bene ts of having a CRM system. You will also learn to identify di erent components of a CRM plan, develop a checklist for success, nd out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now.

Learning Outcomes: The terms and bene ts of CRM on a company’s bottom line Analyze the di erent components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM

Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your nal exam you will have the opportunity to test your pro ciency with a mock exam.

Certi cation: After completing and passing the course successfully, you will be able to obtain an Accredited Certi cate of Achievement. Certi cates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for? Customer Relationship Management Training is certi ed by CPD Quali cations Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and quali cation required for this course, it is available for all students from any academic background.

Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path After completing this course you will be able to build up accurate knowledge and skills with proper con dence to enrich yourself and brighten up your career in the relevant job market. COURSE CURRICULUM

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Course Overview (Customer Relationship Management Training)

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