10/23/2018
Become a Receptionist - John Academy
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Become a Receptionist Warmly receive, welcome and greet visitors, clients or patients. Answer telephone calls, make room reservations or guest registrations. Set appointments and le records. Just some of the many responsibilities of a competent receptionist. See what’s required of you in a role that’s vital to many organisations. Re ne your communication, telephone and organisational skills Gatekeep with integrity Consider the various receptionist roles that exist
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10/23/2018
Become a Receptionist - John Academy
Professional Receptionist Diploma A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate rst with the clients, it is important for you to have the skills in o ce management. This course is comprised of training in (1) organizational skills; (2) o ce management techniques; and (3) advanced Microsoft O ce skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.
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Receptionist Skills Diploma Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the rst person they would be dealing with. But you don’t have to worry! This course is speci cally designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about O ce Management since it is part of your job as a receptionist.
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10/23/2018
Become a Receptionist - John Academy
Professional Telephone Receptionist Welcome back! Can I help you Course with anything? Communication is an important skill in any types of industry. You need to communicate well in your https://www.johnacademy.co.uk/career-paths/become-a-receptionist-learning-path/
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10/23/2018
Become a Receptionist - John Academy
everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an e ective communicator on the telephone. You will learn the necessary skills, attenuates of e ectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore di erent forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the o ce or a front desk worker, you will be a communication expert through this course.
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Customer Service Skills – Video Training Course Customer Service is an essential issue for the organization which works or deals with the customers. The e cient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. E cient customer service not only increases the total number of customers but also a ects positivity to the career that has such skill. The Customer Service Skills – Video Training Course deals with the basic concepts of Customer Servicing. The course starts with de ning the customer service and the procedures for identifying customers’ expectation.
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10/23/2018
Become a Receptionist - John Academy
ABOUT US We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level. 11 Floor, 15 St Botolph Street, London EC3A 7BB 020 3744 3990 info@johnacademy.co.uk CERTIFICATE CODE Enter Certi cate Code
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Become a Receptionist - John Academy
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