Diploma in Telemarketing - John Academy

11/1/2018

Become a Telemarketer - John Academy

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Become a Telemarketer Allow these courses to teach you the skills of an expert telemarketer.

Learn how to use telesales to market your products and services directly to the prospective customers of your target market. Be it via the telephone, web or face-to-face, see how you can build your con dence and knowledge in this eld to be able to ‘serve and delight’ your potential customers.

Communicate successfully Develop your telemarketing script Close a sale

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11/1/2018

Become a Telemarketer - John Academy

Level 3 Diploma in Telemarketing Telemarketing is a direct market technique for selling goods and services, making appointments, and generating sales leads over the telephone.

This Level 3 Diploma in Telemarketing will teach you how to communicate e ectively over the telephone, develop your telemarketing script, and close a sale. You will learn how to use the telephone and where it ts into our sales and marketing mix, and how telemarketing can add to your sales strategy.

So, if you are thinking to use telemarketing to increase your sales success you can join this course now.

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Diploma in Customer Service: Telephone Etiquette When people noticed or realized that their communication skills speci cally telephone etiquette is wrong or the do not possess such trait, they are often uncertain of where they should start to change it. In this course, you will know that one of the rst steps to gaining or improving a person’s phone etiquette is to know the di erent aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it.

There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are de cient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it e ectively since a lot of people do not realize they have little or no phone etiquette.

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Become a Telemarketer - John Academy

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11/1/2018

Become a Telemarketer - John Academy

Customer Service Skills – Video Training Course Customer Service is an essential issue for the organization which works or deals with the customers.

The e cient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. E cient customer service not only increases the total number of customers but also a ects positivity to the career that has such skill.

The Customer Service Skills – Video Training Course deals with the basic concepts of Customer Servicing. The course starts with de ning the customer service and the procedures for identifying customers’ expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone.

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Successful Negotiating Course Negotiation is the process of obtaining what we want from people who do not have the direct interest to give the thing to us. Negotiation is everywhere, and it helps to create and claim value.

The course Successful Negotiating Course provides the essential techniques for developing excellent communication skill to foster the negotiation ability so that you can save time, and money and can achieve your desired your goals.

Through using the experiential approach of teaching, the Successful Negotiating Course helps you to develop a higher degree of satisfaction with outcomes in every aspect of your life. The proper negotiation skill not only allows you to gain your achievement but also helps you to earn respect in each eld.

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Become a Telemarketer - John Academy

ABOUT US We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level.  11 Floor, 15 St Botolph Street, London EC3A 7BB  020 3744 3990  info@johnacademy.co.uk CERTIFICATE CODE Enter Certi cate Code

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Become a Telemarketer - John Academy

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