Ingenia Holidays Sun Country Caravan Park

Page 1

This is a product of John Batman Group PO Box 726, Ringwood, Victoria, 3134. Tel (03) 9879 8588 Fax (03) 9879 8688 Email: info@johnbatman.com.au Website: www.johnbatman.com.au © Copyright JBG/S - All Rights Reserved

DATE OF DEPARTURE: DATE OF ARRIVAL:

SITE NO:

suncountry@ingeniaholidays.com.au ingeniaholidays.com.au/suncountry Bookings 1300 790 758

Reception 03 5743 1074

Corner of Tocumwal and Corowa Rd Mulwala, NSW 2647

We hope you enjoy your stay with us.

18 Tocumwal Road, Mulwala p 03 5743 1074 e suncountry@ingeniaholid ingeniaholidays.com.au/s LEGEND

BOAT & VAN STORAGE COMPOUND

Rental Cabins Permanent Residences

BOAT STORAGE

Future Development Fire Hose Fire Extinguisher

WELCOME TO SUN COUNTRY

p W6A

Fire Hydrant PARK LAYOUT

W7 W20

W40 W49

W24 W33

W11 W16

W3

W39 W50

W23 W34

W10 W17

W4

W38 W51

W37 W52

W21 W36 W8 W19 BOAT & VAN W9 W18COMPOUND W22 W35 STORAGE

W37A W52A

W21A W36A

W6 TOCUMWAL ROAD

W6A

W5

W53 W68 W54 W67

W88 W90 W113 W42 W47 W58 W63

W26 W31

W57 W64

W89 W41 W48

W2 BOAT W12STORAGE W15 W25 W32 W13 W14

W1

W39 W50 E15 E18

W23 W34 E2

W10 W17

W4

W22 W35 E1

W9 W18

TOCUMWAL ROAD

W5

W55 W66

W87 W91 W112 W43 W46 W59 W62

W27 W30

W40 W49 E14 E19

W24 W33 E3

W11 W16

W3

W43 W46 E11 E22

W27 W30 E6

E9

E24

W55 W66 W56 W65 W57 W64 E29 E30 W58 W63 E28 E31 W59 W62 E27 E32 W60 W61 E26 E33 E25 E34

POOL

W81

E59A E60A E49 E50

W93 W110 W94 W109

W97 W106 W98 W105 E49 E50 W99 W104 E48 E51 W100 W103 E47 E52 W101 W102 E46 E53 E45 E54 C1 C8

W89

W119

W95 W108

W70 W83

W118

W94 W109

W69 W84

W117

W93 W110

W85

W116

W92 W111

W86

W115

W91 W112

W87

W90 W113

W88

W71 W72

W82 W81

W73 W80 W74

W79

W115 W75 W78 W116 W76 W77 W117

W121 E59A W122E60A

C6

C3

C7

C2

E68 E71

E58 E61

E38 E41

E28 E31

E39 E40

E29 E30

E59 E60

E59 E60 W123 E58 E61 W124 E57 E62 W125 E56 E63 W126 E55 E64 C9

C12

C5

C4

E67 E72

E57 E62

E37 E42

E27 E32

E48 E51

e

W96 W107 W97 W106 W98 W105 W99 W104

LEGEND

W120 W121 W122 W123

W125

W101 W102

W124

W100 W103

W126

E79

E69 E70

C12

C5

C4

C6

C3

C7

C2

C8

C1

E68 E71 E67 E72 E66 E73 E65 E74

C9 C10

Rental Cabins Permanent Residences Future Development

LEGEND Rental Cabins Permanent Residences Future Development Fire Hose Fire Extinguisher Fire Hydrant

Fire Hose Fire Extinguisher

W6A

Fire Hydrant

C11

E78 E77

W6

E76

W5 W4 W3 W2 W1 CAR PARK

E75 ENTRY

C10

E79

E69 E70

E66 E73

LITTLEE46 BULLE53 PLAIN E56 ROAD E36 E43 E63

E26 E33

E47 E52

W118

W119 W70BBQ W83POOL W95 W108 PLAY W120 W82 W96 W107 GROUND POOL W71

W72

W73 W80 E39 E40 W74 W79 E38 E41 W75 W78 E37 E42 W76 W77 E36 E43 E35 E44

PLAY GROUND

JUMPING CUSHION

E22

E65 E74

E55 E64

E35 E44

E25 E34

E45 E54

JUMPING CUSHION

W6

W41 W48 E13 E20

W25 W32 E4

W12 W15

W2

W44 W45 E10 E23

W28 W29 E7 E8 AMENITIES

BBQ

E17

E11

E6

SP R

POOL

E18 E19 E20

E13

E23

IN E10 G

E7

W56 W65

W86 W92 W111 W44 W45 W60 W61

W28 W29

OFFICE & KIOSK

CAR PARK

W7 W20 W21A W36A W37A W52A W85 EMERGENCY ENTRY MUSTER AREA W21 W36 W37 W52 W53 W68 W69 W84 CAR W8 W19 CAR PARK PARK AMENITIES W38 W51 W54 W67 E16 E17

W42 W47 E12 E21

W26 W31 E5

W13 W14

W1

EMERGENCY MUSTER AREA CAR PARK E16

E1

E14

E21

E12

D R E24 IV E

TOCUMWAL ROAD

Ingenia Holidays Sun Country is located opposite the banks of the serene Lake Mulwala and offers Deluxe Cabin accommodation, perfect for a family holiday or couples retreat! Spread over 10 acres of beautifully maintained grounds, Ingenia Holidays Sun Country offers a perfect holiday break with great facilities and the perfect location to enjoy a range of activities - explore the local river beaches and walking tracks, enjoy the many water activities on Lake Mulwala, take a cruise down the Murray River or sample the local wines and produce.

OFFICE & KIOSK

CAR PARK ENTRY CAR PARK

E15

E2 E3

To T M o wn ulwE4 ala C en E5 tre

E9

E8

CAR PARK

C11

E1 E2 E3

E78

E4

E77

E5

E76

E6

E75

E7

To E8 To Mu wn lw a C en la tre

SP

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CONDITIONS OF STAY AND PARK RULES The following guidelines are for your safety and comfort as well as other guests. Please read them carefully. 1.

RECEPTION HOURS: 9.00am – 5.00pm 7 days including public holidays.

2. CHECK IN / CHECK OUT: Site fees are calculated until 10.00am on the day of departure. Cabin check in 2.00pm. Check out 10.00am. 3. SITES & FEES: All fees are to be paid in full upon arrival. NO refunds. Extra person charges may apply. Only 1 vehicle per cabin/site allowed. 4. BOOKINGS: Security - A credit card must be produced in the name of the person staying at the park on check in. Any damage caused by you or your guests during your stay may be charged against that card. 5. SPEED LIMIT: The speed limit in the park is 10 km/h which is walking pace and applies to the entire park. If you exceed this it will be brought to your attention. If you exceed this again you will be asked to leave the park. ALL roads within the park are shared by pedestrians and motorists. 6. CARAVANS AND TRAILERS: All vans and trailers must be placed onto the site so the drawbar, as approved by the registration, is facing the road or access so immediate removal can be undertaken in the case of an emergency. 7. KEYS: Keys to be returned to reception or placed in the early departure key box when departing. A charge will apply for unreturned keys. 8. CHILDREN: Guests are responsible for their own children at all times. Children under 12 MUST be accompanied by an adult when using the amenities, playground and pool areas. Management takes NO responsibility for children unsupervised within the park. 9. BUNK BEDS: Australian Standards relate to the use of bunk beds and state that: “Children under the age of 9 years are not recommended to use the top bunk. Also children must not play on the top bunk”. 10. PLAYGROUND: Open form 8.00am – Dusk. Use of playground equipment when wet is STRICTLY PROHIBITED. Children under 12 years of age MUST be supervised by a responsible adult. Management takes NO responsibility for children who are unsupervised. Visitors of guests must pay a fee of $8.00 per person.

11. POOL AREA: Open 8.00am – Dusk. Children under 12 years of age MUST be accompanied by a responsible ADULT (not an older brother or sister) in the swimming pool area. NO glass or alcohol items are to be brought into the pool area. The pool is for the use of guests only. Visitors of guests must pay a fee of $8.00 per person. Appropriate swimwear MUST be worn. NO diving, bombing or running. Management takes NO responsibility for children who are unsupervised. 12. KITCHEN/BBQ AREA: Please clean barbecue after use. Please clean tables, benches, appliances and equipment after use and leave tidy for the next guests. 13. BICYCLES/SCOOTERS ETC: Prior to riding any bikes within the Park, please obtain a Bike Licence from Reception. Riding of bikes/scooters, etc. is allowed during daylight hours ONLY and on roadways ONLY (not across sites or on footpaths, grass banks, gardens and around the amenities block). Bicycles must be ridden on roads within the park at the speed limit of maximum 10 km/h. Park staff will advise of out of bounds areas. 14. WRISTBANDS: Your allocated wristband must be worn and visible at all times: no wristband, no entry to the facilities. 15. AMENITIES: Children under 12 years of age MUST be accompanied by an adult. Hand basins and laundry tubs are NOT to be used to bath children, clean fish or wash dishes. Toddlers room is available in the east amenities building for use. Please see reception for the key. 16. LAUNDRY: Laundry equipment MUST be left clean after use. $1.00 coins needed for use ($4.00 per load). If you wish to hang clothes to dry please use the clothes lines provided (near laundry). The placing of ropes between trees, power points, etc. is NOT allowed. NO children, fish cleaning, saucepans, crockery, boots, etc. to be washed in laundry sink. Please report machine breakdowns to management as soon as possible. Iron is available on request. 17. QUIET TIME: All loud noise MUST cease from 10.00pm till 8.00am. NO noise after midnight. Use of generators is NOT permitted. Undue noise and inconsiderate behaviour in any form is NOT permitted. Abusive language or excessive noise will NOT be tolerated at any time. 18. SPECIAL REQUESTS: Are on request basis only and are not guaranteed at the time of booking. 19. GARBAGE: Garbage bins are provided throughout the property for your convenience. Please assist by wrapping

all garbage prior to its disposal and unfolding boxes, cartons, etc. Please place only recyclable material into the recycling bins. 20. PARK GROUNDS & GARDENS: Please DO NOT walk or play in designated gardens. Please DO NOT enter or play in restricted or private areas. 21. ANIMALS: With the exception of medically certified guide dogs, all dogs are not permitted within the Park, even in cars. 22. VISITORS: ALL visitors to report to reception before entering the park. ALL guests and visitors must comply with park rules. Patrons are reminded that they are responsible for their children’s and visitors observance of the park rules. 23. FIRES, FLOORING & TRENCHING: Open fires are NOT permitted at any time. Flooring and tarps are NOT permitted on grass sites. Trenching around tents or annexes is NOT permitted. 24. CARE: Care must be taken of your own possessions. Your property (including your motor vehicle) is your responsibility. Management takes NO responsibility for theft or damage. NO refunds or reimbursements for loss or damage will be given. 25. INTOXICATION / UNLAWFUL ACTS: Excessive use of alcohol is an unacceptable condition of stay. Violence, use of illegal drugs, theft, vandalism and abuse (physical or verbal) will NOT be tolerated. Please understand it will be our duty to notify the police and will result in the termination of your stay. Alcohol free areas include the games room, pool area and amenities. 26. We reserve the right to evict guests from the park who are deemed by management to be: • Behaving in a socially unacceptable way • Causing damage • Disturbing other guests • Using unacceptable language • Breaking the Park Conditions of Stay • Having extra persons on any site that were not declared at check in. NO refund will be given and charges will apply for any damage caused. 27. EVACUATION PROCEDURE: Displayed in reception, amenities buildings, games room and in cabins. 28. SMOKING (Smoke Free Act 2000): Smoking is prohibited in cabins, buildings and communal areas. A $200 fee will be applied to your credit card with failure to comply with this NO SMOKING policy.

The Naked Tree Café & Restaurant, situated in a beautiful heritage listed building in the main street of Yarrawonga, is your one stop for specialty coffee, breakfast, lunch and dinner. Enjoy a range of coffee, all roasted on site on our 15kg Has Garanti roaster. Relax and have chef prepared all day breakfast or lunch, or enjoy a drink in the courtyard. Once evening arrives so does the cocktail list. The modern Australian menu consists of locally sourced meats and game, fresh Australian seafood and decadent desserts.

40 Belmore St, Yarrawonga 5744 1756

#1 EATER TRIP AD Y ON VISOR 35 Belmore Street, Yarrawonga PH: 5744 3009 DINING * BAR * TAB * ACCOMMODATION

www.thenakedtree.com.au

• Fantastic meals for lunch and dinner • Relaxed sports bar with state of the art facilities • Friendly staff • TAB www.yarrawongahotel.com.au


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