Crowne Plaza Canberra Room Compendium by Just Brilliant Guides

TAKE A MOMENT TO GET ACQUAINTED.

ALL YOU NEED TO KNOW. CONTENTS. WELCOME OUR PHONE DIRECTORY Making calls made easy Area codes Call charges

OUR HOTEL Guest services Facilities and amenities Emergency procedures Conditions of bailment

OUR ROOMS Guest services Facilities and amenities

OUR RESTAURANTS Restaurants and bars In-room dining

OUR LOCAL AREA Local information and services Local Attractions Local Services Local Restaurants

OUR MEETINGS Meeting success Meeting facilities

FREQUENTLY ASKED QUESTIONS Crowne Plaza Canberra FAQâ&#x20AC;&#x2122;s

WELCOME On behalf of the team, we’d like to extend you a warm welcome, and hope you enjoy your stay in Australia’s capital - Canberra. Your comfort is our first priority, so please take advantage of this guest directory, your easy reference guide to our hotel facilities and services, as well as nearby attractions. If you need anything that isn’t covered in this guide, please contact the Reception staff. They’ll be more than happy to help. We wish you an enjoyable stay, and thank you again for choosing Crowne Plaza hotels. Kind regards Andreas Ludwig General Manager IHG® Rewards Club Make the most of your stay by joining IHG® Rewards Club today and take the easiest way to a free stay. As an IHG® Rewards Club member, you’ll earn points for every qualifying stay at over 4,000 hotels worldwide, redeemable for virtually anything, from room nights to travel packages. As part of your membership, you’ll also enjoy late check-out, no blackout dates on reward nights and points that never expire. Enrolment is free – for more information contact our Reception or visit www.ihgrewardsclub.com

MAKING CALLS MADE EASY CALLING OTHER ROOMS IN THE HOTEL

MAKING INTERNATIONAL CALLS

You can call direct from the telephone in your room to any other room in the hotel. Simply dial the room number.

For room 206, dial 206. If you require further assistance, please contact the Hotel Operator on extension 9.

Dial 0 for an outside line followed by: – The international access code (0011) – The country code – The area code – The overseas telephone number Please note higher call charges apply. STD, country and area codes are listed overleaf.

MAKING LOCAL CALLS

For Example

Dial 0, then simply dial the number. Local call charges apply. If you require further assistance please contact the Hotel Operator on extension 9. Please note higher call charges may apply for interstate and mobile phone calls.

MAKING STD CALLS Dial 0, followed by the STD code, then the 8 digit phone number. The STD codes of major Australian cities are listed for your convenience.

USING PHONECARDS Local call charges apply only to ACT access numbers. Otherwise, STD call charges will apply. If you require any further assistance please contact the Hotel Operator on extension 9.

ACCESS INTERNATIONAL COUNTRY AREA NUMBER CODE CODE CODE O

0011

STD CODES Adelaide Brisbane Darwin Gold Coast Hobart Melbourne Perth Sydney

08 07 08 07 03 03 08 02

3253811

AREA CODES

CALL CHARGES

A list of common country and area codes:

MINUTES CALL CHARGE

AREA CODE

TIME DIFFERENCE

$1.10

$4.07

$1.10

$4.24

-9

$1.10

$4.40

$1.10

$4.57

514 416 604

-14 -14 -17

$1.10

$4.73

$1.10

$4.90

-9

$1.10

$5.06

$1.10

$5.23

89 30 –

-9 -9 -2

$1.10

$5.39

$1.10

$5.56

22 11

-4.5 -4.5

$1.10

$5.72

$1.10

$5.89

-3

$1.10

$6.05

$1.10

$6.21

-9

$1.10

$6.37

78 75 6 3

-1 -1 -1 -1

$1.10

$6.53

$1.10

$6.69

$1.10

$6.85

-1

$1.10

$7.01

$1.10

$7.17

-2

$1.10

$7.33

$1.10

$7.49

$1.10

$7.65

675

–

-0

$1.10

$7.81

-2

$1.10

$7.97

$1.10

$8.13

86 86

10 21

-2 -2

$1.10

$8.29

$1.10

$8.45

Moscow

095

-7

$1.10

$8.61

SINGAPORE SOUTH AFRICA

–

-2

$1.10

$8.77

Johannesburg

-8

$1.27

$8.93

41 41

22 1

-9 -9

$1.43

$9.09

$1.60

$9.25

$1.76

$9.41

886

-2

$1.90

$9.57

-3

$2.09

$9.73

$2.26

$9.89

44 44 44

28 131 20

-10 -10 -10

$2.42

$10.05

$2.59

$10.21

1 1 1 1 1 1

312 808 213 305 212 202

-15 -21 -17 -14 -14 -14

$2.75

$10.37

$2.92

$10.53

$3.08

$10.69

$3.25

$10.85

$3.41

91+

$11.00

$3.58

$3.74

$3.91

COUNTRY COUNTRY CODE AUSTRIA Vienna 43 CANADA 1 Montreal Toronto 1 1 Vancouver FRANCE Paris 33 GERMANY Munich 49 Berlin 49 852 HONG KONG INDIA Mumbai 91 New Delhi 91 INDONESIA 62 Jakarta ITALY 39 Rome JAPAN 81 Kobe Kyoto 81 81 Osaka Tokyo 81 KOREA 82 Seoul MALAYSIA 60 Kuala Lumpur NEW ZEALAND Auckland 64 PAPUA NEW GUINEA Port Moresby

PHILIPPINES Manila

PEOPLE’S REPUBLIC OF CHINA Beijing Shanghai

RUSSIA

SWITZERLAND Geneva Zurich

TAIWAN Taipei

THAILAND Bangkok

UNITED KINGDOM Belfast Edinburgh London

U.S.A. Chicago Honolulu Los Angeles Miami New York Washington

Calls capped at $11.00 or after 90mins

CALL CHARGES CONTINUED INTERSTATE AND INTERNATIONAL CALL CHARGES MINUTES

INTERSTATE

MOBILE

NEW ZEALAND

SINGAPORE

UNITED KINGDOM

UNITED STATES

CANADA

$1.98

$2.11

$4.80

$5.01

$4.86

$7.77

$7.91

$4.40

$4.66

$11.52

$11.94

$11.65

$17.73

$18.02

$6.82

$7.22

$18.24

$18.87

$18.44

$27.70

$28.13

$9.24

$9.77

$24.96

$25.80

$25.22

$37.66

$38.24

$11.66

$12.32

$31.68

$32.73

$32.00

$47.63

$48.35

$14.08

$14.87

$38.40

$39.66

$38.78

$56.50

$57.35

$16.50

$17.42

$45.12

$46.59

$45.56

$65.36

$66.36

$18.92

$19.98

$51.84

$53.52

$52.34

$74.23

$75.37

$21.34

$22.53

$58.56

$60.45

$59.13

$83.09

$84.38

$23.76

$25.08

$65.28

$67.38

$65.92

$91.96

$93.39

$26.18

$27.63

$72.00

$74.31

$72.71

$100.83

$102.40

$28.60

$30.18

$78.72

$81.24

$79.50

$109.69

$111.41

$31.02

$32.74

$85.44

$88.17

$86.29

$118.56

$120.42

$33.44

$35.29

$92.16

$95.10

$93.08

$127.42

$129.43

$35.86

$37.84

$98.88

$102.03

$99.87

$136.29

$138.44

$38.23

$40.39

$105.60

$108.96

$106.66

$145.16

$147.44

$40.70

$42.94

$112.32

$115.89

$113.45

$154.02

$156.45

$43.12

$45.50

$119.04

$112.82

$120.24

$162.89

$165.46

$44.83

$47.33

$122.42

$126.39

$123.67

$171.75

$174.47

$46.53

$49.17

$125.79

$129.96

$127.10

$180.26

$183.48

$48.24

$51.01

$129.16

$133.53

$130.53

$189.49

$192.49

$49.95

$52.84

$132.53

$137.10

$133.97

$198.35

$201.50

$51.66

$54.68

$135.90

$140.67

$137.40

$207.22

$210.51

$53.35

$56.52

$139.25

$144.24

$140.83

$216.08

$219.52

$55.06

$58.36

$142.62

$147.82

$144.26

$224.95

$228.53

$56.77

$60.19

$145.99

$151.39

$147.69

$233.82

$246.54

$58.48

$62.03

$149.36

$154.98

$151.12

$242.68

$255.55

$60.19

$63.87

$152.73

$158.57

$154.55

$251.55

$264.56

$61.90

$65.70

$156.10

$162.14

$157.98

$260.41

$273.57

$63.61

$67.54

$159.47

$165.72

$161.41

$269.28

$274.05

$65.32

$69.38

$162.84

$169.30

$164.84

$269.62

$274.54

$67.03

$71.21

$166.21

$172.87

$168.29

$269.96

$275.02

$68.70

$73.05

$169.58

$176.44

$171.72

$270.30

$275.51

$70.40

$74.89

$172.95

$180.01

$175.15

$270.64

$275.99

$72.11

$76.73

$176.28

$183.59

$178.59

$270.99

$276.47

$0.33 per minute after 35 minutes

$0.46 per minute after 35 minutes

$0.34 per minute after 35 minutes

$0.55 per minute after 35 minutes

$0.40 per minute after 35 minutes

$0.34 per minute after 35 minutes

$0.48 per minute after 35 minutes

GUEST SERVICES ADAPTORS

CASHIER

The Australian standard is 240 volts. Three-pin plug adaptors are available for sale from Concierge. If you require additional electronic supplies, there is both a JB Hi-Fi store and a Dick Smith Electronics shop within walking distance of the hotel. Please see Concierge for details.

Foreign currency can be exchanged at the hotel. Please call Reception on extension 9 for todayâ&#x20AC;&#x2122;s rates and further assistance.

AIRLINE INFORMATION

Our check-out time is 11am. If you wish to extend beyond this time, please call Reception on extension 9.

Concierge will look after any enquiries regarding flight confirmation and airline timetables. Please note it is not necessary to reconfirm any domestic flights. 13 13 13 Qantas 13 67 89 Virgin Australia

BABY SITTING The hotel does not provide a baby sitting service. Concierge will be happy to provide you with information on reputable agencies. Please call a minimum of 6 hours before the required time.

BAGGAGE COLLECTION AND STORAGE Please call Concierge on extension 5 to assist with your luggage collection. Concierge is also able to offer shortterm storage for your belongings.

BIKE HIRE Mister Spokes bike hire is within walking distance from the hotel. They have hourly, weekly and monthly rates available for both individuals and families. Please contact Concierge for a guided map.

CAR PARKING If your car has been valet parked, please contact Concierge 10 minutes prior to the required time. Self parking is also available for a small fee.

CAR RENTAL Bookings can be made through Concierge, or through the companies listed below: Avis 13 63 33 Hertz 13 30 39 Thrifty 13 61 39 Budget 1300 794 344 Europcar 1300 131 390

CHECK-OUT TIME

COURIER SERVICE Local, interstate and international couriers can be arranged by Concierge.

INTERNET FACILITIES High-speed broadband and wireless internet facilities are available in your room. Connection points are located next to the work desk in your room. Modern PCs and high-speed Internet access are also available in the Business Centre. Wireless Internet access can be obtained in the Atrium bar and lobby area â&#x20AC;&#x201C; please contact Reception to gain access.

LIMOUSINE Concierge can arrange luxury cars and limousines. Please provide 1 hours notice where possible.

LOST AND FOUND All items found are kept for a period of 3 months. Please contact Housekeeping on extension 8 to enquire.

MOBILE PHONE CHARGERS Mobile phone chargers to suit the most popular brands are available for loan. Please contact concierge for availability.

NEWSPAPERS For a complimentary newspaper please contact Concierge on extension 5.

GUEST SERVICES

FACILITIES AND AMENITIES

IHG® REWARDS CLUB

BUSINESS SERVICES

Feel rewarded during your stay by joining IHG® Rewards Club, our customer loyalty program. You’ll earn points for every qualified stay at over 4,000 hotels worldwide, redeemable for virtually anything, from room nights to travel packages. Members also receive benefits such as late check-out, no blackout dates on reward nights and points that never expire. Enrolment is free – join today by visiting www.ihgrewardsclub.com or speak to Reception.

The Business Centre is open 24 hours a day in the lobby for your convenience. High-speed internet access, printers and stationary are available. In addition we can also arrange photocopying. Please call Reception on extension 9 for further assistance.

RESERVATIONS We will be pleased to make a reservation for you at any InterContinental, Crowne Plaza or Holiday Inn hotel. Please contact Reception or our Central Reservations Office on 138 388. Alternatively, visit www.ichotelsgroup.com

TAXIS There is a taxi rank situated outside the hotel. For bookings, please contact Concierge on extension 5. Please allow approximately 15 minutes.

GYMNASIUM The gymnasium is located on Park level. Please bring your room key to access the gymnasium. Opening times 6am - 9pm Monday to Sunday Towels are available at the gym.

SWIMMING POOL The hotel pool is located on Park level through the gym and is open from 8am until 9pm. Please bring your room key for access to the pool area. Towels are available in the pool area for your convenience. Please note that there is NO lifeguard in attendance and all children under the age of 10 must be accompanied by an adult. The pool area is closed during winter months.

EMERGENCY PROCEDURES

CONDITIONS OF BAILMENT

STANDBY ALARM

INNKEEPERS’ LIABILITY ACT 1902

In the case of a possible emergency, a ‘beep-beep’ tone will be audible at regular intervals throughout the hotel. Please remain calm and await further instructions from the Emergency Control Staff. Instructions are provided over the Hotel Public Address System.

YOUR ATTENTION IS DRAWN TO THE FOLLOWING:

EVACUATION ALARM This is a loud and continuous ‘whoop-whoop’ tone heard throughout the Hotel. Immediately and calmly make your way to the closest fire exit as indicated on the floor plan on the back of your room door. Make your way to the bottom of the fire stairs where a member of staff will provide further instructions.

THANK YOU FOR YOUR CO-OPERATION The following basic safety guidelines should be observed in case of fire. – Do not use elevators. – If heat is evident, press wet towels or anything else wet under the door. – Stay close to the floor if smoke is encountered. – Remain calm. – Take only your room key.

(New South Wales)

No innkeeper shall be liable to make good to any guest or lodger of such innkeeper any loss of or injury to goods or property bought to his inn, not being a horse or other live animal or any gear appertaining thereto or any carriage, to a greater amount than the sum of $40, except in the following cases: (a) where such goods or property have been stolen, lost or injured through the act, default or neglect of such innkeeper or any servant in his employ; or (b) when such goods or property have been deposited expressly for safe custody with such innkeeper. Provided always that in the case of such deposit such innkeeper if he thinks fit may require as a condition to his liability that such goods or property shall be deposited in a box or other receptacle, fastened and sealed by the person depositing the same.

NOTICE ABOUT LOSS OF GUEST’S PROPERTY: The civil law (wrongs) Act of 2002, part 7.1 changes the common law about innkeeper’s liability. Under the Act, an accommodation provider may be liable to make good any loss of a guest’s property in certain circumstances even though the loss is not caused by the fault of the accommodation provider or the provider’s agent. The strict liability of the accommodation provider under the Act – – applies only to a guest of the accommodation provider on a day when an accommodation unit is provided for the use of the guest, limited to the limitation amount for each – is accommodation unit provided for the use of the guest on the day, unless the guest’s property was placed in safe custody facilities, – does not cover motor vehicles and things owned by the guest left in or on motor vehicles. Note: Words appearing in bold italics have a special meaning under the civil law (wrongs) Act 2002.

GUEST SERVICES

FACILITIES AND AMENITIES

BATH TOWELS

AIR CONDITIONING / HEATING

For additional bath towels and bed linen, please call Housekeeping on extension 8.

Your room has its own separate thermostat control located on the bedroom wall. If you need assistance, please contact Concierge on extension 5.

GUEST SUPPLIES The hotel can provide you with personal necessities, including combs, toothbrushes and toothpaste. Please contact Concierge on extension 5.

HOUSEKEEPING SERVICES For any extra requirements in your room, including blankets, pillows and other amenities, please contact Housekeeping on extension 8.

ALARM CLOCK Youâ&#x20AC;&#x2122;ll find an alarm clock on your bedside table. Please contact Reception on extension 9 if you have any trouble setting the time or if youâ&#x20AC;&#x2122;d prefer a personal wake-up call instead.

MINI BAR

Ice can be delivered to your room 24 hours a day. Please call Room Service on extension 4.

Your mini bar has a selection of beverages and snacks. Please inform Reception at the time of check-out if there were any items consumed since the bar was last restocked. This can be done by completing the mini bar list provided in your room. Should you require any additional items please contact Room Service on extension 4.

LAUNDRY AND DRY CLEANING

SAFES (IN-ROOM)

The hotel provides a same day laundry and dry cleaning service, Monday to Saturday. Laundry dockets with prices and collection bags are located in your room. Please place items in the bag, and contact Housekeeping on extension 8 to arrange pick-up. For special requirements please contact the Housekeeping Supervisor.

In-room safes are provided for your use with our compliments. Please follow the instructions located on the safe. We recommend placing all valuables in the safe as the hotel accepts no responsibility for lost items.

ICE

MESSAGES / VOICEMAIL The light on your telephone will indicate that there is a message waiting for you. You may check your messages through your television screen by pressing the menu button, or call the Hotel Operator on extension 9.

MOVIES IN-HOUSE An extensive selection of the latest release movies are available on your television. Just follow the on-screen prompts using the remote control.

WAKE-UP CALLS To book a wake-up call, please call the Hotel Operator on extension 9.

TELEVISION Please refer to the video/TV guide in your room. Should you have any problems, please contact Reception on extension 9

RESTAURANTS AND BARS

IN-ROOM DINING

REDSALT RESTAURANT

BODY AND SOUL MENU

Redsalt restaurant brings the finest ingredients and premium quality cuts of beef together to provide the best steaks and grills in Canberra. With an extensive a la carte menu, Redsalt offers the perfect dining experience. Redsalt is located on Park level of the hotel and is open for breakfast Monday to Friday from 6.30am – 10.00am and on Saturday and Sunday from 6.30am – 11.00am. Lunch is served from 12.00pm to 2.30pm and dinner from 6.00pm, Monday to Sunday. Bookings are recommended and can be made by dialing Redsalt on extension 1506.

Treat yourself and still eat well with Body and Soul, our nutritious in-room dining menu. Developed by leading nutritionists, Body and Soul captures all the elements of healthy living in delicious, gourmet and chef prepared meals, delivered straight to your room. Using the freshest seasonal ingredients, our Body & Soul menu caters to a range of dietary needs including low GI, lower fat, gluten free and vegetarian options. Selected items are available 24 hours.

BINARA ONE BAR Contemporary and stylish is the best way to describe Binara one. The hotel’s lounge bar is located adjacent to Reception and is modelled on European-style bars in international centres such as New York, Paris and Milan. Open daily from 4pm until late, Binara one is the perfect place to meet friends or to relax whilst enjoying a drink and a bite to eat.

ATRIUM LOUNGE Stay connected with 1 hour complimentary wireless internet access while you enjoy espresso coffee from one of our experienced baristas. This comfortable setting is the perfect place to catch up with colleagues or friends. The Attrium also offers light meals with our Meet & Eat menu, served daily from 10:00am – 10:00pm.

LOCAL INFORMATION AND SERVICES AIRPORT

HAIRDRESSING

Canberra International Airport is located 7 kilometres from the hotel. Please allow between 15 and 20 minutes if travelling by car. A taxi will cost approximately 20-25 dollars. Concierge can arrange transport for you.

Several renowned salons are in close proximity to the hotel. For information, please contact Concierge on extension 5.

BANKING For your nearest branch or ATM, please contact Concierge on extension 5. Alternatively, to contact your bank directly please refer to the telephone directory in your room.

CHEMIST The nearest chemist is a short walk from the hotel. Concierge will be glad to provide directions.

CHURCH SERVICES For service times and locations please contact Concierge on extension 5.

DOCTOR If you require a doctor, please contact the Hotel Operator on extension 9 and ask to be transferred to the Manager on Duty. Alternatively, Concierge can provide details of the nearest medical centres. This also includes dentists and optometrists.

MAPS Maps of the area are available from Concierge and Reception.

SUPERMARKET AND DELICATESSEN The closest supermarket is located a short walk away in the Canberra centre. Concierge will be pleased to assist you with directions.

TRANSPORT Transport information for Interstate Rail, Bus and Air Services, are available from Concierge. For local timetables for bus services please see Concierge.

LOCAL ATTRACTIONS TOURIST ATTRACTIONS

COCKINGTON GREEN

You’ll find many places of interest in and around Canberra. Concierge are happy to offer advice and suggestions, so please don’t hesitate to ask for assistance.

Parliament House, The War Memorial and the National Museum of Australia are just a few of Canberra’s top tourist attractions. For maps, tour information and suggestions, please contact Concierge on extension 5.

Open to the public in 1979, Cockington Green Gardens is one of Canberra’s landmark attractions, a charming and delightful must-see for visitors of all ages. As well as the stunning miniature displays and breath taking gardens, there is an indoor Rose Room exhibition, featuring “Waverly” a 34 room dolls house. Visit the licensed Parsons Nose Garden Cafe, use the free barbeque/picnic and playground areas and take a ride on the miniature Steam Train.

AUSTRALIAN INSTITUTE OF SPORT

NATIONAL GALLERY OF AUSTRALIA

Established in 1981, the Australian Institute of Sport (AIS) is a pre-eminent elite sports training institution in Australia with world class facilities and support services. You can tour the AIS and explore first-hand where many of Australia’s sporting champions are created. Located only 9km (15 minutes drive) from the hotel, the Institute is a popular tourist destination. With an elite athlete as your guide, you’ll discover the world-class facilities of the AIS and have the opportunity to rub shoulders with some of our nation’s up-coming sports stars. Tours run daily and take 90 minutes. They include Sportex, an interactive exhibit where you can test your sporting skills and even challenge your guide to wheelchair basketball, soccer penalty shoot-out, virtual rowing and much more. Make sure you see the Heroes and Legends exhibition that showcases memorabilia from sporting greats such as Rod Laver, Sir Donald Bradman and many more. Or, re-visit the Sydney 2000 or Athens 2004 Olympic Games these exhibitions showcase memorabilia from our current sporting champs. Public Tour Times - 10am, 11.30am, 1pm and 2.30pm. Tour costs apply.

Since opening in 1982, the National Gallery of Australia has become a distinguished part of Australian cultural life and displays some of the art world’s finest works to the public. The National Gallery of Australia collects and exhibits works of art from many cultures and periods, with a special emphasis on art of the twentieth century. Paintings and sculpture, prints, drawings and photographs, textiles and decorative arts from Australia, Asia, Europe and the Americas are on display, along with changing exhibitions both large and small. The work of Aboriginal and Torres Strait Islander artists is an important feature of the National Gallery’s collection and the indigenous collection is the largest in the world. The Gallery is situated on Lake Burley Griffin, about 3km (20 minutes walk or a 10 minute drive) from the hotel. Contact Concierge on extension 5 for the latest exhibitions.

DAY AND SHORT TOURS

CANBERRA DEEP SPACE COMMUNICATION COMPLEX Also located at Tidbinbilla is the Canberra Space Centre which is located on the grounds of the Canberra Deep Space Communication Complex (CDSCC). This is about 35kms southwest of Canberra. For 40 years, the Canberra Deep Space Communication Complex has played a key role in the exploration of space as part of NASA’s Deep Space Network. Visitors can learn about the amazing work being done by Australians, and the incredible missions that are revealing the secrets of the universe. The Centre offers visitors the chance to learn about the role that Australia plays in the exploration of space. For directions please see Concierge.

CANBERRA’S NATIONAL ZOO & AQUARIUM Located on eight hectares just 8km (10 minutes) from the heart of the Nations capital is Australia’s only combined Zoo and Aquarium. Visitors will be able to view animals in some of the largest and most natural enclosure in Australia. Exhibits include giraffes, zebras, lions, tigers, red pandas, sun bears, cheetahs, monkeys and European brown bears, as well as Australia’s only tigons (tiger/lion hybrid). There is a large Australian native animal display of koalas, kangaroos, wallabies, dingoes, wombats and wild birds to name a few. Reptiles include snakes and lizards whilst there are both fresh and salt water fish on display. Tours are a touching experience. The Meet a Cheetah experience allows visitors to spend 15 minutes with a cheetah for a most moving experience. For the ultimate experience you can “Walk on the Wild Side”, by spending a whole day with one of the Zoo Keepers. Here you will experience the life of a keeper where you may help weigh a tiger, clean the teeth of a bear, play games with the cheetah and have lunch with the giraffes. Bookings are essential for all tours. Open daily from 9am - 5pm, except Christmas Day.

NATIONAL LIBRARY OF AUSTRALIA The National Library is one of Canberra’s landmark buildings, its lakeside location a superb marriage of building and site. Opened in 1967, the Library houses more than 7 million items of Australia’s documentary heritage to which visitors and researchers enjoy unparalleled access. The quality and extent of its collections are on show through comprehensive exhibitions and display programs. Regular tours, special events and lectures are all open to the public and are usually free. The Library subscribes to a wide range of databases and its reading rooms provide online access to books and newspapers from around Australia and the world, from today’s edition to, in some cases, issues dating back hundreds of years. It also has one of Canberra’s finest book and gift shops and Bookplate, a fully licensed café, welcomes visitors and library users to enjoy a wide range of meals, snacks and coffee. Exhibition gallery and bookshop open 9am - 5pm daily.

NATIONAL MUSEUM OF AUSTRALIA Opened in 2001, the National Museum is the first in the country devoted to the stories of Australia and Australians, exploring the key issues, events and people that have shaped and influenced our nation. The National Museum holds a number of significant collections relating to each of its three primary subject areas: land, nation and people. Significant elements include a collection of 80,000 stone tools and Australia’s largest collection of bark paintings, comprising 1,600 works by numerous artists, spanning two centuries and the width and breadth of Australia. Excitement and innovation are not just limited to the exhibits - the colourful building itself is an architectural landmark, one which complements the beautiful surroundings of Canberra’s Acton Peninsula. The jigsaw-like building wraps around the central Garden of Australian Dreams, a remarkable garden and cultural arena. If you want to make the most of your visit to the National Museum of Australia or you have limited time, guided tours are ideal. These run on a regular basis daily. The museum is 2.5km (a 30 minute walk) from the hotel or 10 minutes by car.

LOCAL ATTRACTIONS OLD PARLIAMENT HOUSE Home to Federal Parliament for more than sixty years, Old Parliament House brings to life the stories of our social and political past. Visit this Australian treasure to see where history was made. Enjoy guided tours, exhibitions, and original architecture and furniture at this beautiful heritage-listed building. Walk up the red carpet to King’s Hall, sit in the original Parliamentary Chambers where leaders such as Menzies and Whitlam once sat, and peek into the Prime Minister’s Office. Open daily 9am – 5pm.

PARLIAMENT HOUSE Australia’s Parliament House was opened on 9 May 1988 by her Majesty Queen Elizabeth II. Designed by architect Romaldo Giurgola, the building is set on a 32 hectare site on Capital Hill. The 81 metre high flagpole rising above the building is a focal point of Canberra. Australia’s Parliament House is a symbol of national unity and commitment to the democratic process of government. The building, its integrated works of art, craft and furnishings reflect the history, cultural diversity, development and aspirations of Australia. Together they project the image and spirit of the nation. Every year nearly 1 million tourists from all over the world visit the building and take the opportunity to sit in the public galleries of the House of Representatives and the Senate and watch the Australian Parliament at work. Visitors can join free guided tours which commence at 9am and follow every 30 minutes, with the last tour starting at 4pm. When Parliament is sitting, short 20 minute tours are conducted with longer tours of 45 minutes when Parliament is not sitting. Question Time takes place at 2pm on sitting days. To guarantee a seat at Question Time in the House of Representatives tickets can be reserved by phoning 6277 4889. Visitors are welcome to explore the public areas of the building at their own pace. Guides are situated at key points and will answer questions and provide directions

produced for Papua New Guinea, Tonga, Western Samoa, Cook Islands, Fiji, Malaysia, Thailand, Nepal, Bangladesh, Israel and Tokelau. The production floor can be seen from an elevated gallery. Coins from the earliest days of Australian settlement to modern decimal currency are displayed. The Mint also manufactures medals, medallions, seals and tokens for private and public sectors and sporting and tourism groups, both nationally and internationally. Examples of these are The Order of Australia, Pacific Conference Games Medallions, Sydney Monorail token and Conrad Jupiter’s Casino tokens. Tours run every 30 minutes.

TELSTRA TOWER (BLACK MOUNTAIN TOWER) Telstra Tower rises 195 metres above the summit of Black Mountain, providing 360 degree views of Canberra and the countryside around it. The tower has a viewing gallery, which can be accessed for a small admission fee. The tower has a functional role in providing state-ofthe-art telecommunications facilities for Canberra. The viewing area boasts both an internal and two external level platforms as well as a café and souvenir shop. Located at the top of the tower is Canberra’s only revolving restaurant providing spectacular views of the city.

THE AUSTRALIAN WAR MEMORIAL The Australian War Memorial has 20 galleries and constantly changing special exhibitions. It has been long considered to be one of the world’s best war museums and has some amazing exhibitions. These include the aircraft and tank displays. The Memorial has undergone a multi-million dollar face-lift in recent years, culminating with the opening of ANZAC Hall. In 2000, 2001 & 2003, the Memorial was named the ACT’s and Australia’s Best Major Tourist Attraction. It’s a “must-see” during a visit to Canberra. Free guided tours of the galleries are conducted daily by the Memorial’s Voluntary Guides. Tours leave from the Orientation Gallery at 10am, 10.30am, 11am, 1pm, 1.30pm and 2pm.

QUESTACON

TIDBINBILLA NATURE RESERVE

The National Science and Technology Centre is an interactive and hands-on experience making science fun for young and old. Face your fear on Side Show, a 6 metre free fall, test your sporting skills in Sports Quest, experience an earthquake, discover the physics of music in Strike A Chord and ride a simulated rollercoaster. Mini Q - fun for children up to 6 years old, will keep the little scientists busy while developing their motor and sensory skills. Questacon is suitable for people of all ages and is a great way for the family to learn together. We recommend you allow at least 2 hours to wander the exhibitions and take in a spectacular science show. Open 9am - 5pm every day except Christmas.

Nestled between the Tidbinbilla and Gibraltar Ranges, Tidbinbilla Nature Reserve is a 40 minute drive from the Canberra City centre along Tourist Drive 5, and 60 minutes from the hotel. Visitors to Tidbinbilla will experience a valley rich in indigenous and natural heritage and discover many unique plants and animals. The Tidbinbilla Visitor Centre provides a great introduction to the reserve. The friendly staff will provide you with up-to-date information about ranger guided walks and activities. Enjoy the hands on displays such as the interactive computer program on Tidbinbilla’s bird species and look at the live animal displays.

ROYAL AUSTRALIAN MINT The Royal Australian Mint, was opened in February 1965. The Mint was commissioned to produce Australia’s decimal coinage, which was to be introduced into circulation on 14th February 1966. The Royal Australian Mint holds a place in history as the first mint in Australia not to be a branch of the Royal Mint, London. Since opening in 1965 the Mint has produced over 11 billion circulating coins and has the capacity to produce over 2 million coins per day, or over 6 hundred million coins per year. The Royal Australian Mint has struck coins for a number of South Pacific nations. Export coins were first struck in 1969 for New Zealand and, since then, coins have been

LOCAL SERVICES CROWNE CHAUFFEURS CANBERRA Crowne Chauffeurs Canberra provides chauffeured transport for any number of passengers, from a single person to groups up to 54 passengers. Our vehicles include luxury sedans to corporate people movers. We pick up from any location and will get you to your destination on time, every time! • Chauffeur driven transport • Conferences / Corporate • Airport Transfers • Parliament House / Government Departments • Lunch & Dinner Transfers • Personalised Tours: Groups from 1–11 Passengers. All major attractions / Wineries / Tidbinbilla Reserve. Agreed price before tour. • Sedan / Luxury People Mover / Mini-Bus • Charge transfers to room Phone: 02 6239 2227 www.crowne.com.au Accreditation: ACTBS056TC / HC093S

FRANCO OF CANBERRA Franco of Canberra is one of the leading and longest established hair salons in Canberra. Nestled in the heart of the city, Franco of Canberra has many highly experienced stylists who, using the latest techniques will create a fashionable style that is individually tailored to you. Whether you are seeking a new look for the upcoming season, or you just need a pick-me-up, the leading stylist at Franco of Canberra will be able to assist in creating the right look for you. Franco’s is also a preferred Kerastasse stockist and are specialists in colour correction. Franco of Canberra’s latest award winning collection which features a raft of fresh and modern styles is currently on display at the salon. Bailey’s Corner, London Circuit Canberra City Phone: 02 6249 7991 / 6247 9560 8 Brindabella Circuit Brindabella Business Park Canberra Airport ACT 2609 Phone: 02 6162 1226 www.francoofcanberra.com.au

COGGINS BUS & COACH Visit Canberra’s cool climate wine region with an accredited operator sampling some of the award winning wines/cheeses on offer. Small or large groups catered for on request. Tours depart Canberra 9.30/10am arriving back in town 4.30/5.00pm, all times are flexible. You may also wish to tour many of the other attractions Canberra has on offer, including: The National Zoo and Aquarium; Parliament House; War Memorial; The Royal Australian Mint; Tidbinbilla Nature Reserve or The Deep Space Tracking station; and Lanyon Homestead, all of which are in the same region. What ever your needs, i.e. wine tours, attractions, group transfers, wedding transfers, airport transfers, we aim to a please. Contact: enquiries@cogginsandcoach.com.au Mobile: 0412 485 354

LOCAL SERVICES KEN COOK MENSWEAR Ken Cook Menswear is Canberra’s leading destination for fine men’s clothing. Since Ken Cook opened the store in 1935, it quickly became synonymous with quality men’s clothing from around the world as well as excellent service. Every season Mark Cook (the 3rd generation Cook to own and manage the store) travels to Europe looking for the highest quality, best fitting and latest in men’s fashion. Their Baileys Corner boutique provides a world class environment for labels such as Armani Collezioni, Armani Jeans, Canali, Bugatti and LLOYDS Shoes. They also showcase some of Europe’s finest specialist labels such as MEYER trousers and Haupt shirts of Germany, Sonrisa shirts from northern Italy, Maselli knitwear of Austria, and Villa ties from Bologna, Italy. Every product is carefully selected for its quality, fit and direction and all are exclusive in Canberra to Ken Cook. This is combined with fantastic service from their expert staff to ensure every piece is both perfectly co-ordinated and fitted. If you are in a hurry, they also have a tailor on site for fast alteration service. Bailey’s Corner Cnr London Circuit & Petrie Plaza, Canberra City Phone: 02 6247 9842

IGA X-PRESS EAST ROW We welcome you to Canberra. • Fantastic Grocery Range • Fresh Produce • Gourmet Deli • Great Range of Wine, Beer and Spirits Free delivery to Crowne Plaza. Come in today for our daily specials. Bailey’s Corner Canberra City Phone: 02 6247 9133

LOCAL RESTAURANTS RED CHILLI SICHUAN RESTAURANT The best Sichuan Cuisine in Canberra! The Canberra Red Chilli is a part of the group that has been feeding people in Brisbane and Sydney for years. The ‘‘chain’’ restaurant is usually bad news for the eater, but in this case the place seems to have a personality of its own, and most importantly good food at decent prices. As soon as you walk in Red Chilli’s Alinga Street front door, you get a good idea of what your in for. Great smells fill the place. Tables are glass topped, giving a clear view of the lacquered traditional tables and chairs beneath - and the whole place has a shiny, Chinese look, with most of the fittings imported to create an authentic environment. This is no Westernised Chinese. Little ‘‘Asian fusion’’ is going on here either, with the dishes all hailing from the great southwestern Chinese region of Sichuan, distinguished by its use of chilli and the tongue numbing Sichuan peppercorn. The staff are friendly and attentive, and answer questions as well as they can. 75-89 Alinga Street Novotel Building, Canberra Phone: 02 6248 6288

MEZZALIRA RISTORANTE Canberra’s most awarded Italian Restaurant; Mezzalira is a favourite for both interstate and locals alike. Having both local and national exposure through Gourmet Traveller, Vogue Entertaining and SMH Good Food Guide, Mezzalira is a consistent front runner on the Canberra dining scene. Creating classic Italian dishes with a modern twist using the best produce available. Melbourne Building Cnr London Circuit and West Row Canberra City Phone: 02 6230 0025 Email: mail@mezzalira.com.au www.mezzalira.com.au Lunch: Monday to Friday Dinner: Monday to Saturday

PRIDE OF SIAM Traditional Thai Cuisine at its Best. • Authentic Thai food • Traditional techniques • Gluten free and vegetarian options • Wide variety of dishes from North and South of Thailand • Cater for large groups • Friendly and attentive staff • Open 7 days • Take away • Dine in • Ample free parking 7 Duff Place, Deakin Phone: 02 6282 0837

LOCAL RESTAURANTS LA SCALA A restaurant is the perfect balance between yourself, your kitchen, and your guests, all combining to create a magical whole. Our restaurant aims to satisfy a myriad of emotions and pleasures while at the same time being rigorous, full of character, peaceful, charming and courteous. While keeping the principles which tradition has taught us firmly in mind, we also aim to move with the times. As alimentary and nutritional needs change, so it is the responsibility of those who cook and receive guests to keep apace with this constant evolution. We aren’t sure if we’ve achieved our goal; we still have the sensation of being on a long journey of discovery with an ever-longer road ahead of us. This is probably largely due to the fact that our work allows us to constantly encounter diverse aspects of the world and the people we share it with. The Academy of Italian Cuisine Commitment and Research for the protection of the traditions of Italian cuisine Proudly welcomes La Scala as an accredited member restaurant. Accurately displaying Italian culinary traditions and innovations. Centre Cinema Building, Garema Place Bunda Street, Canberra City Phone: 02 6248 8338

BLU GINGER Opened in early 2009, Blu Ginger serves quality North Indian food in the heart of the CBD. This restaurant certainly has a big city feel, with a well appointed 180 seat dining room enhanced by polished floors, dark timber furnishings and towering polished concrete frames that attract the eye upwards and give a feeling of openness. From the kitchen, expect to find a range of contemporary yet authentic dishes that confirm this is no mum-and-dad ethnic diner. Starters may be Tandoori quail or marinated ling fillets and our classic curries are refined and flavoursome and are given a heat rating on the menu. Ever popular Rogan Josh has a rich gravy and comes with fresh tomatoes and coriander, a Sagwala is made with lamb, beef or chicken and cooked with a spinach puree and cream. Seafood is represented by wok tossed prawns marinated in ginger and garlic; or a hot and spicy Sri Lankan fish curry. A range of specials feature on the blackboard and change weekly. Desserts are relatively simple and may be ice cream and lychees, or traditional favourites like Gulab Jamun or Pistachio Kulfi. A concise yet good wine list offers some well known Australian labels, and a number of beers are available by the bottle including a couple of Indian labels perfect for spicy food. 5 Genge Street, Civic Square Phone: 02 6247 2228

TOSOLINI’S CIVIC Tosolini’s restaurant, situated on leafy Baileys Corner in the heart of Canberra city, has cemented a 20 year reputation for its great coffee, and traditional Italian cooking. Open 7 days for breakfast, lunch and dinner, Tosolini’s Ristorante offers its diners a comfortable and relaxed atmosphere, while still maintaining a high standard of presentation and service. From a coffee and slice of Mamma Tosolini’s tiramisu to a more substantial pasta or risotto and a glass of Italian wine, Tosolini’s Ristorante welcomes you. Tosolini’s Ristorante is the very proud winner of AHA Industry Award for “Best Restaurant Cafe - Canberra” for 2 years running (2009 and 2010). Corner London Circuit and East Row Canberra City Phone: 02 6247 4317

LOCAL RESTAURANTS THE CITY LABOR CLUB The City Labor Club is located in the heart of the city and is only a short walk from the Crowne Plaza. Offering a delicious dining experience in a friendly atmosphere and providing all the latest gaming machines, large screen plasma televisions, café and comfortable lounge areas amidst a modern décor, you’ll always be looked after. Petrie Plaza Canberra City Phone: 02 6230 0404 Email: enquiries@citylaborclub.com.au www.laborclub.com.au

SMOQUE Winner of the 2013 OutInCanberra People’s Choice Awards for Canberra’s Favourite Restaurant, Smoque is an authentic Southern American barbeque experience. Smoque is passionate about creating an authentic and relaxed dining experience for customers. Its attention to detail, patience and care when preparing the dishes featured on its extensive menu highlights the clean yet unique flavours of traditional barbequed food. Every ingredient is prepared from scratch and free from added preservatives so that the natural flavours speak for themselves. Gluten-free, low calorie and vegetarian dishes are also available so that nobody misses out on this southern experience. So what are y’all waiting for? Pop in to Smoque and try one of the delicious signature dishes today. Lunch from 12:00 noon Dinner from 5pm 2/131 London Circuit, Canberra City Phone: 02 6162 3350 www.facebook.com/smoquecanberra www.smoque.com.au

HOGS BREATH CAFE Hogs Breath Cafe is the home of Hog’spitality, and offers a unique casual dining experience. We specialise in the famous Prime Rib Steak – slow cooked for at least 18 hours for maximum flavour and tenderness. The diverse menu also offers chicken and seafood dishes, snacks, burgers, salads, pasta, desserts and kids’ meals. We’re fully licensed and open all day 7 days a week for lunch and dinner from 11.30am with $9.90 lunch specials till 5pm. We even have kids eat free Monday and Tuesday. Conditions apply. Tel: (02) 6257 8501 143 London Circuit, Canberra CBD

MEETINGS SUCCESS

MEETINGS FACILITIES

At Crowne Plaza Canberra, we’ll handle the details so you can focus on the big picture. With your dedicated Crowne Meetings Director, your personal point of contact, organising your meeting or event is seamless. Complimented by our Meeting Success Programme and attention to detail, we ensure your event is professional and productive, so you can achieve business success. We also guarantee a 2 hour meeting enquiry response, detailed proposal delivered within 24 hours and provide daily debriefs during your event. Feel rewarded with IHG® Meeting Rewards Points for every qualified meeting you hold, redeemable for reward nights, gift certificates, flights and more. Contact your Crowne Meetings Director for more information.

Set in the heart of our nation’s capital, Crowne Plaza Canberra is perfectly located within minutes walk of Canberra’s CBD and the National Convention Centre, to help you connect. Our 6 versatile meeting rooms, including the Glebe room with park views and a private terrace area, caters for large events to smaller business meetings. Complimented by our handy meetings kit, exciting food and beverage packages and 24 hour business facilities, you can feel confident knowing everything works, so you can get your work done. All meeting rooms are located on the lower floors for easy access and parking is available for a small daily fee. For more information on our meeting services and facilities, simply call our Hotel Operator on extension 9 during office hours and ask to be transferred to our Crowne Meetings Director.

CROWNE PLAZA CANBERRA FAQS Q: HOW DO I GET TO THE AIRPORT? A: There is an Airport shuttle service available which picks up at regular intervals outside the National Convention Centre (Constitution Avenue). Timetables are available at reception. Taxis are also available. Bookings are essential and our Concierge can help arrange these services for you. Please allow at least 1 hour before flight departures.

Q: WHERE IS THE CLOSEST PUBLIC TRANSPORT? A: Action buses operate from the City Bus Interchange. The City Interchange is the main hub where buses travel to Canberra’s satellite cities. These include Woden, Gunghalin, Belconnen, Tuggeranong and Queanbeyan. The interchange is a 5 minute walk from the hotel on Mort Street.

Q: IS THERE A MAP OF THE CBD? A: Yes, complimentary maps are available from Concierge. Q: IS IT POSSIBLE TO HAVE A LATE CHECK-OUT? A: Subject to availability we will be pleased to extend complimentary late check-out to 12pm (IHG® Rewards Club Members up to 2pm), please contact Reception on extension 9.

Q: CAN I HAVE MY LUGGAGE STORED FOR THE DAY? A: Yes, please contact Concierge on extension 5 to arrange collection and storage at no cost.

Q: WHERE IS THE NEAREST BANK? A: The city has branches for all the major banks, all

are within walking distance. Please ask Concierge for directions. ATM’s are located in the lobby of Casino Canberra.

Q: WHERE CAN I SMOKE IN THE HOTEL? A: Due to the current laws, smoking is not permitted in

the Hotel. If you wish to smoke we have a designated smoking area at the front of the Hotel.

Q: WHAT TIME DOES THE RESTAURANT OPEN? A: The restaurant is open for breakfast Monday to Friday

from 6.30am – 10am and on Saturday and Sunday from 6.30am – 11.00am. Lunch is served from 12pm to 2.30pm and dinner from 6pm, Monday to Sunday.

Q: WHERE IS THE NEAREST PHARMACY? A: The nearest pharmacy is located inside the Canberra Centre, a 5 minute walk from the Hotel.

Q: WHAT TIME WILL MY LAUNDRY BE RETURNED? A: Same day service is returned after 5.30pm if collected before 9am.

Q: CAN I ENTER THE HOTEL THROUGH THE MAIN DOOR AFTER MIDNIGHT? A: Yes, our reception desk is open 24 hours, however you will need your room key to gain access.

Q: WHERE ARE THE NEAREST SHOPS AND WHAT ARE THEIR TRADING HOURS? A: The closest shops are located a short stroll from the

hotel. The Canberra Centre has a variety of retail stores, including local supermarkets, department stores and chemists, which are open from 9am - 5pm Monday to Saturday and 10am - 4pm on Sunday. Late night shopping is available in the city on Friday night until 9pm. The nearest newsagency is located to the left of the Hotel and is open from 6am to 6pm on weekdays only.

Q: ARE MOBILE PHONE CHARGERS AVAILABLE? A: Some common mobile phone chargers are available on loan from Concierge. Please contact Concierge for availability.

Q: IS THERE A SHOE SHINE SERVICE AVAILABLE? A: No, however Concierge will be happy to provide you with directions to the nearest store that offers this service. Alternatively shoe sponges are available from Concierge.

Q: IS THERE A MONEY CHANGE SERVICE AVAILABLE? A: Yes at Reception. Most currencies are accepted and travellers cheques can be cashed. ID is required.

CROWNE PLAZA CANBERRA FAQ’S Q: IS WI-FI INTERNET ACCESS AVAILABLE IN THE ROOM AND WHAT IS THE COST? A: Wi-Fi as well as Broadband internet are available in

all guest rooms. Charges start at a minimum of $10 for 2 hours and maximum of $27.50 for 24 hours. Alternatively, 1-hour complimentary internet access is available in the lobby as well as in the Business Centre. Please contact our reception staff for an access code.

Q: HOW DO I ACCESS THE CAR PARK AND HOW MUCH DOES IT COST? A: Lift number 3 will take you to the car park, this is the

one on the right hand side when you are facing the lifts. Concierge would be more than happy to park your car for you at a valet charge of $25 per night. Selfparking is available for $18 per night, you will need to let reception know as they will give you a pass to enter and exit the car park.

Q: HOW DO I GET TO THE NATIONAL CONVENTION CENTRE FROM THE HOTEL? A: Walk through the Casino Canberra glass doors, located

to the left of reception on level 1. Exit the Casino on the other side of the building, turn left and walk down the pathway to arrive at the National Convention Centre. Our Concierge will be more than happy to provide you with a map

Q: WHERE CAN I GET A TAXI? A: Our Concierge or reception can arrange a taxi for you 24 hours a day, with pick up at the front of the Hotel. Please allow 10 minutes for a taxi to arrive.

Q: WHERE IS BINARA ONE AND WHAT TIME DO THEY OPEN? A: Binara One is located to the right hand side of

Reception on Level 1. The bar is open from 4pm until late everyday. Join us for our Happy Hour from 5pm till 6pm everyday with specials on a range of tap beers, house spirits and wines.

Q: WHERE ARE THE MEETING ROOMS LOCATED? A: • Pods 1 & 2 are located directly behind Reception on

level 1. • Aquila is located on level 1, to the right when you are facing the lifts. • Glebe room & The Crossings rooms are located on the park level of the hotel.

Q: WHERE IS THE BUSINESS CENTRE? A: The Business Centre is located on Level 1, to the left

hand side of the reception desk. Complimentary internet access and printing facilities are available for 24 hours. Please contact reception for any assistance.

Q: WHERE ARE THE GYM AND POOL LOCATED? A: The gym is located on the Park level and is open from

6am till 9pm everyday. The pool can be accessed through the gym and towels are available at the gym. Alternatively, Canberra Olympic Pool is open daily and is a 5 minute walk from the hotel. It also has a health club. The opening hours vary and our Concierge can arrange a timetable for you. If you like to exercise outdoors, Lake Burley Griffin is located near the hotel with running and cycling paths by the lake.

Q: WHERE IS THE NEAREST ATM? A: The nearest ATM is located in the Casino main foyer, through the Casino Canberra glass doors located to the left hand side of Reception desk in the lobby.

Q: WHAT TIME DOES THE CASINO OPEN? A: The Casino is open from 1pm - 4am every day. It is

located through the Casino Canberra glass doors located to the left hand side of Reception on Level 1.

Q: WHAT ARE THE OTHER OPTIONS FOR CAR PARKING? A: A short walk from the hotel, the National Convention

Centre car park on Constitution Avenue offers parking at the following rates: Weekdays: $16 for 24 hours / $5 for under 2 hours / $8 for 4 hours / $2 flat rate after 5pm Weekends & Public holidays: $2 flat rate throughout the day There is also an open public car park opposite of the National Convention Centre. Charges vary by the hour.

Q: DO YOU PROVIDE COIN-OPERATED LAUNDRY FACILITIES? A: Unfortunately, we do not offer coin-operated laundry

facilities. However, we do offer an in-house laundry service, which includes dry cleaning and regular washing services with same day, next day or express service delivery. Please fill out the laundry service list provided in your room, attach it to your laundry bag and contact housekeeping or reception for collection. The nearest coin-operated Laundromat is in Ainslie Shopping Centre. Please contact our concierge for a map.

CROWNE PLAZA CANBERRA T. 02 6274 5500 F. 02 6257 4903 E. Reservations.CBRBS@ihg.com W. www.crowneplazacanberra.com.au A. 1 Binara Street, Canberra ACT 2601