WELCOME TO GRAND PAPUA HOTEL
Located in the city centre of Port Moresby with spectacular water views over Ela Beach or Fairfax Harbour, the hotel comprises 161 rooms and suites, which offer traditional deluxe hotel rooms or apartment style suites that are fully selfcontained and available on long term arrangements. Only a twenty minute drive from the international and domestic airport, the hotels complimentary shuttle bus will provide you with secure and luxury transfer to the newest deluxe hotel in Port Moresby. The Grand Papua Hotel also offers two levels of multi functional conference space, one executive boardroom, an exclusive executive club on the 15th floor, modern gymnasium with sauna and shower facilities. During your stay, spoil yourself at the Grand Spa or Hair Salon located on B3. The Grand Bar & Brasserie offers some of the finest food featuring local produce in a stylish and relaxed environment. The menus offer modern pacificrim cuisine with influences from Asia, which the flexibility to have a snack, a hearty meal or that intimate dining experience. The Grand Cafe on Douglas serves fresh, quick and convenient meals, savor our signature blend of coffee.
CONNECT WITH US @ GRAND PAPUA HOTEL “24 HOURS BASIC BROWSER” COMPLIMENTARY WI-FI INTERNET ACCESS 1. Start with your WiFi enabled device off then turn your device on and connect to the hotel network (Grand Papua Hotel). 2. Open your web browser, select the hotel “Connect with Us” page, or type in www.google.com. 3. Follow the instructions to connect: there are 3 choices from “Select Rate Plan”: - Select “Hotel Guest” (for complimentary access) - then must select “24 Hours Basic Browsing - K0.00“- all other options are Fee Based - then accept “Terms and Conditions of Use” to start internet. 4. You should be able to launch your VPN, email or browse the internet. Your complimentary “24 Hours Basic Browser” will auto-renew until you check out.
ENHANCED SERVICES AVAILABLE If you would like to connect more than one device, speed up your connection or need increased download capacity, take advantage of one of the available offers (charges apply). For all technical assistance please contact the 24 hour free helpline: 7090 4480 (Hotel Reception can connect you to this number on request).
LOYALTY HAS ITS REWARDS Introducing Coral Sea Hotels Pacific Privilege Card
GET K2500 VALUE FOR ONLY K750! At Coral Sea Hotels we believe that our loyal customers deserve to be rewarded... The Coral Sea Hotels Pacific Privilege Card includes these benefits and more, exclusive to members. • Unlimited complimentary dining when accompanied by at least one other person in any participating outlet at Coral Sea Hotels in Papua New Guinea • Complimentary room nights stay in a Standard room at participating Coral Sea Hotels • Accommodation and other privileges at participating Coral Sea Hotels • Banquet/Meeting privileges at participating Coral Sea Hotels • Complimentary special privileges at nearly 5000 hotels, restaurants, golf clubs and spas worldwide.
Annual membership fees: K750 inc GST
Please contact the ProMark Strategies Pacific Privilege team by calling 7998 6500 or by email to PacificPrivilege@promarkstrategies.com Note: Card NOT valid at Ela Beach Hotel Restaurants and Bars
GUEST SERVICES
ACCOUNTS
AIRLINE INFORMATION
A copy of your account is available from
Several airlines operate from Jacksons
reception 24 hours a day. The hotel offers
International airport and they require all
a paperless check-in and check-out
passengers to check-in a minimum of one
process using an iPad. This initiative was
hour prior to departure for domestic flights
introduced to make this process more
and two hours for international flights.
efficient as well as being environmentally
Please allow 30 minutes travel time from
conscious in reducing the excessive use of
the hotel to the airport plus an additional
paper. Once you have reviewed and settled
15 minutes for the queues at Jackson’s
your account we will email a copy of your
Airport.
account to your office or email address.
Air Niugini
Please note we are unable to accept
Tel: 327 3409 or 327 3300 for the
cheques as a form of payment, unless prior
ANG Customer Service counter
arrangements have been made with the
Airlines PNG
hotel management.
Tel: 325 2011
ADAPTORS & CHARGERS
Qantas Airways
Power adaptors and a selection of telephone chargers are available through the housekeeping department.
Tel: 308 3200 or after hours ring toll free 05 1801 222
AIRPORT TRANSFERS Airport transfer to and from Jackson’s Airport are provided by the hotel shuttle bus on a complimentary basis. The shuttle bus meets all arriving international and domestic flights. Departures from the hotel run to a schedule which you need to book in advance with the concierge.
BABYSITTING
BUSINESS CENTRE
CATERING
Arrangements for a babysitter can be
Two computer stations are available at the
For suite guests we can provide provision
made through reception. 24 hours notice is
Grand Cafe that provide internet access.
packs for your kitchen or a chef to prepare
usually required.
Complete business facilities are available
a dinner party for you and your guests. For
in the Executive Club for members or
more details please contact the restaurant
alternatively contact the administration
manager.
BAGGAGE For collection of luggage from your room,
office through reception for further
please contact the concierge. Storage of
assistance.
baggage is available for guests departing after the usual checkout time of 10.00am.
BANKS
CHARGERS A selection of telephone chargers
CAFE
and adaptors are available from the
The Grand Cafe on Douglas located
housekeeping department.
on level B4, serving fresh, quick and
Banking hours are from 9am – 3pm
convenient meals including wraps,
CHECKOUT TIME
Monday to Thursday + 9am – 4pm on
sandwiches, pies, salads, pastries and
Check out time is 10.00am. If you wish to
Fridays. The following banks operate within
cakes. Try our signature blend of coffee.
extend beyond this time please contact
Port Moresby:
Open Monday to Friday 6.30am-5.00pm
reception for availability. An additional cost
ANZ
and on Saturdays 6.30am-1.30pm.
may be incurred.
CAR PARKING
CHURCH SERVICES
The hotel offers 24 hour secured
For a full list of churches and service
underground car parking for its house
times in Port Moresby, please contact the
guests and visitors. Please note that the
concierge.
Tel: 180 1444 BSP Tel: 322 9790 Bank of PNG Tel: 322 7200
hotel is unable to accept any responsibility
CLOCK RADIO
Westpac
for vehicles or their contents whilst using
Tel: 322 0800
the car park facilities.
BAR
CAR RENTAL
your ipod/iphone. The clock radio also has
The grand bar located on the ground floor
Several rental car companies operate within
an alarm feature.
next to reception opens daily from 8am.
Port Moresby, for preferential rates for hotel
The grand bar offers a wide selection of
guests, please contact the concierge.
wines, beers and exotic cocktails. There is also the cabinet room within the bar that is available for private parties.
A clock radio is located on your bedside table, which can also be used to re-charge
CONFERENCES
DINING FACILITIES
DRINKING WATER
The hotel has two floors of conference and
The grand bar and brasserie located on the
Although the tap water is treated we do
meeting rooms that can cater for up to 200
ground floor offers a wide range of buffet
recommend that you drink bottled water.
people. In addition to this we also have an
and a la carte options. You can also enjoy
Bottled water is available in the mini bar or
exclusive executive boardroom on the 15th
a snack or pizza in the grand bar or on the
through room service.
floor for private use. For more details and
pool terrace from 10am through til late.
reservations, please contact the conference
Room service is available 24 hours and the
DRY CLEANING
sales department through the operator.
restaurant menus are available for in room
An off-site service is available Monday
dining.
to Friday. Please call the Housekeeping
CORAL SEA HOTELS The Grand Papua Hotel is part of the Coral Sea Hotel group, the largest hotel operator in PNG. We are more than pleased to make reservation on your behalf in any one of the following Coral Sea Hotels:
The grand cafe on Douglas Street is located on B4 level. It offers light sandwiches, coffee and beverages. Open Monday - Friday 6.30am - 5.00pm and
department for more details.
ELECTRICITY The electrical current is 240V – 50 cycles.
Saturdays 6.30am - 1.30pm.
Port Moresby
Gateway Hotel
DOCTOR / DENTIST
EMERGENCY
Ela Beach Hotel
Please contact the duty manager for any
Please familiarize yourself with the
Lae
Melanesian Hotel
medical assistance or alternatively the
emergency procedures within this directory,
Huon Gulf Motel
concierge who can provide you with the
For further assistance please contact the
Goroka
Bird of Paradise Hotel
hotel recommended doctor and dentist.
duty manager.
Mt Hagen
Highlander Hotel
Madang
Coastwatchers Hotel
DRESS CODE
ESSENTIALS
Although, generally speaking, informal
In the event you have come away without
COTS & BABY FACILITIES
attire is part of melanesian lifestyle, we
some essentials like tooth brush, tooth
Cots and baby facilities are available by
request that guests refrain from wearing
paste etc. please contact the housekeeping
contacting the housekeeping department.
swimwear, going bare-chested or barefoot
department for assistance.
CREDIT CARDS
in the grand bar & brasserie or the lobby. It is required that long trousers (or shorts
The hotel is pleased to accept the
with long socks), shoes and a collared shirt
following credit cards: Visa, MasterCard,
are worn in the restaurant and bar areas at
and American Express. Please note that
all times.
FACSIMILE The incoming facsimile number for the hotel is +675 304 1000. In coming facsimiles will be delivered promptly to
personal or company cheques are not
your room. Outgoing facsimiles can be sent
accepted as a form of payment without
from the executive club for members or
prior clearance.
through reception.
FIRE
INTERNET ACCESS
MAINTENANCE
In the event of fire, please contact the
Wireless internet access is available within
If something in your room is not working
operator and advise them of the location
your room and throughout the public areas
to your satisfaction, please contact the
of the fire and then proceed to the nearest
of the hotel. Open your internet browser
housekeeping department who will arrange
emergency exit. Please make yourself
and follow the instructions from the “Grand
to have it rectified as soon as practical.
familiar with the emergency instructions
Papua Hotel” wireless signal.
within this directory.
MINI BAR
IRONING
A stocked mini bar is provided in your room
FIRST AID
An iron and ironing board is available in the
for your convenience. Consumed items
For assistance or treatment please contact
wardrobe of your bedroom. Should you
will be replaced and charge to your room
the duty manager.
require clean items to be pressed, please
account on a daily basis. For additional
contact the housekeeping department.
supplies please contact room service.
FOREIGN EXCHANGE
A cost may be incurred.
Reception offers foreign exchange
MUSIC
conversion to the local currency. The daily
KEY
An ipod/iphone docking station is located
rates are updated Monday to Friday.
Your room key provides you with secure
on the bedside table.
GUEST LAUNDRY A laundry bag and docket is provided in
access to your room and the public areas of the hotel. Should you require additional
PETS
access, please contact reception.
Local authorities do not permit any animals
your wardrobe. Laundry collected before
to be kept on hotel premises.
9.00am will be returned the same day.
LOST & FOUND
Please call housekeeping for collection.
For help in locating lost items, please
PHOTOCOPYING
contact the housekeeping department or
Photocopies are available in the executive
the duty manager.
club for members or through reception.
located on the 15th floor. The gymnasium
MAIL & MESSAGES
PORTER
also has a unisex sauna as well as separate
All e-mail, phone and fax messages will be
For assistance with luggage or parcels
ladies and gent’s showers, change room
delivered promptly to your room. Please
please contact the concierge.
and lockers.
note the incoming email address for the
GYMNASIUM A modern fully equipped gymnasium is
HAIR SALON The hotel provides a fully equipped hair
hotel is info@grandpapuahotel.com.pg.
RESERVATIONS
Letters for posting may be left with
For all forward bookings, please go to
the concierge.
grandpapuahotel.com.pg or contact
salon located on B3, accessible via the lift
Grand Papua Hotel Reservations on
adjacent to the pool terrace.
+675 304 0000.
RESTAURANT
SECURITY
TELEPHONE
The grand bar and brasserie located on the
The hotel is secured through CCTV, control
The telephone in your room has the
ground floor offers a wide range of buffet
access points and 24 hour security guards.
capabilities to provide incoming calls direct
and a la carte menus. The grand brasserie
Should you have particular concerns at any
to your room without going through the
is open for
time please contact the duty manager.
hotel operator. The prefix to your room
Breakfast 6.00am – 10.00am Lunch 11.30am – 2.30pm Dinner 6.00pm – 10.00pm
SPA & HAIR SALON The Grand Spa & Hair Salon is located on B3, access is via the lift or stairs adjacent
number is 3040 e.g. If you are staying in suite 504 your direct in coming number is 304 0504. If you are staying in suite 1103 your direct
ROOM SERVICE
to the pool terrace. The spa offers a fully
Room service is available 24 hours. Please
equipped hair salon as well as 6 treatments
refer to the room service menu. The
rooms including steam room and Vichy
For more details please refer to the stay
restaurant menus are also available for
shower. For more details please contact the
connected section of this directory.
delivery to in-room guests. To receive a
spa.
copy of today’s menu, please contact room
incoming number is 304 1103.
TELEVISION
SWIMMING POOL
Your television has been tuned for the best
The swimming pool located on the lobby
available multi-channel cable TV service.
SAFE
level is open for hotel guests only from
Please refer to the stay connected section
An in-room safe is located in your
sunrise through to sunset. There is no
of this directory.
wardrobe. Please follow the instructions
lifeguard in attendance, so children 14
to secure your valuables by entering
years and under must be supervised by an
your private code. Should you have
adult at all times. Please obey the safety
any difficulties please contact the duty
instructions posted by the pool.
service.
manager.
TAXIS
TOURS AND SIGHTSEEING The concierge will be pleased to advise you on the various day tours available.
VOICE MAIL Your in room telephone is equipped to
SAUNA
For safety reasons we do not recommend
A sauna is located within the gymnasium
you use taxis from the street. For any
on the 15th floor. Towels, lockers and
transport assistance, please contact the
showers are available in the gymnasium
concierge.
WAKE UP CALLS
TEA & COFFEE FACILITIES
Wake up calls can be programmed
change rooms.
These are provided in your room with our compliments. Should you require additional supplies, please contact housekeeping.
handle voice mail. Please refer to the stay connected section of this directory.
through your phone. Please refer to the stay connected section of this directory. Alternatively you can book your wakeup call with the operator.
THE GRAND SALON
Exude confidence and style with a luxury treatment from Grand Salon. • Hair Cut • Hair Wash • Hair Blow • Hair Color • Hair Highlight • Hair Perm • Hair Relax • Hair Texturize • Hair Rebonding • Hair Treatment • Hair Braid • Hair Wave-On • Hair And Make-Up Basement-3 Grand Papua Hotel Tel. No.: 304-0273
THE GRAND SPA
Step away from your busy lifestyle. Be pampered by our rejuvenating treatment offer at Grand Spa. Enjoy peace and serenity, by yourself or with your loved ones. Body Massage • Balinese Massage • Swedish Massage • Sport Massage • Thai Traditional Massage • Warm Stone Massage Body Treatment • Aroma Body Scrub • Steam Bath Foot Care • Foot Reflexology • Paraffin Foot and Hand care • Foot massage
Face Therapy • Microdermabrasion • Radio Frequency • Eyelash Tinting • Eyelash Extension • Waxing services • Threading Nail Care • Pedicure • Manicure • Gel Manicure and pedicure • Acrylic Nails
Basement-3 Grand Papua Hotel Tel. No.: 304-0270 Ext. 270 Email: grandspapua@trends.com.pg
Š madNESS Photography
STAY CONNECTED
GRAND PAPUA HOTEL
International country codes can be found in
HOTEL NUMBER
the telephone directory in your room.
+675 304 0000
HOTEL FACSIMILE +675 304 1000 INCOMING EMAIL ADDRESS: info@grandpapuahotel.com.pg HOTEL WEBSITE: www.grandpapuahotel.com.pg
CALL RATES
ROOM TO ROOM CALLS To call another guest within the hotel simply dial the room number. • e.g. calling room 1603 you simply dial 1603 or room 505 you simply dial 505
The hotel’s telephone system relies on meter
DIRECT INCOMING CALLS
pulses generated by Telikom and all calls
The telephone in your room has the
are automatically charged to your account.
capabilities to provide incoming calls direct
Charges are per unit pulse and this rate
to your room without going through the
varies on distance, length of call and time a
hotel operator. To do this simply inform
call is made. Calls within Port Moresby are
your friends, colleagues and business
not timed. Calls within the hotel are free of
associates the following prefix before your
charge.
room number.
LOCAL CALLS To make a call within PNG: • Dial 0 followed by the local number.
IDD CALLS – INTERNATIONAL To call an overseas number: • Dial 0 for an outside line • Followed by 00 • Followed by the country code + the number.
The prefix to your room number is 3040 e.g. • You are staying in suite 504 your direct in coming number is 304 0504 • If you are staying in suite 1103 your direct incoming number is 304 1103 Don’t forget to inform them when you are checking out to avoid any missed calls or messages. Please note that all messages will be deleted once you have checked out of your room.
TELEVISION CHANNELS
1. Hitron Menu Guide
16. Fashion TV
2. ABC News 24
17. Animal Planet
3. 7 Central
18. Disney Channel
4. Imparja
19. STAR Sports
5. WIN TV
20. EUROSPORT
6. Australia Network
21. Cartoon Network
7. STAR World
22. Discovery Channel
8. FX
23. National Geographic
9. CNN
24. FOX Crime
10. BBC World
25. SKY News
11. Bloomberg
26. ESPN
12. MTV
27. HBO
13. Temp. Program (Lotus Macau)
28. Cinemax
14. EMTV
29. STAR Movies
15. Kundu 2
30. DIVA Universal
EMERGENCY PROCEDURES
In the event you discover a fire or an emergency in any area of a hotel, carry out the following procedures: 1. REMAIN CALM & DO NOT PANIC. 2. R AISE THE ALARM BY DIALING THE OPERATOR AND ADVISE THEM OF YOUR NAME AND LOCATION OF THE FIRE. OR 3. R AISE THE ALARM BY USING THE ALARM CALL BUTTONS LOCATED THROUGHOUT THE BUILDING. 4. I NFORM PEOPLE IN THE IMMEDIATE AREA THERE IS AN EMERGENCY. 5. E VACUATE THE AREA USING THE FIRE STAIRS AND PROCEED TO THE ASSEMBLY POINT ON MARY STREET (adjacent to the main Reception) or DOUGLAS STREET (adjacent to the grand cafe). 6. RETURN TO THE FIRE AND IF YOU ARE TRAINED AND IT IS SAFE TOO, EXTINGUISH THE FIRE USING THE CORRECT FIRE EXTNGUISHER 7. I F THE FIRE CANNOT BE EXTINGUISHED SAFELY, CONTAIN THE SPREAD OF SMOKE AND FIRE BY CLOSING DOORS AND WINDOWS AND EVACUATE THE AREA USING THE FIRE STAIRS AND PROCEED TO THE ASSEMBLY POINT ON MARY STREET. 8. T AKE FURTHER INSTRUCTIONS FROM THE FIRE CHIEF OR FIRE WARDEN.
SUSTAINABILITY POLICY
The Grand Papua Hotel recognises that our
• maximising the efficient use of all
activities have an effect on the environment
resources (with a particular emphasis on
at local and global levels. The hotel strives
electricity, water and paper through our
towards minimising the environmental
fully integrated building management
impact of our hotel operations through
system)
introducing sustainable strategies and is dedicated to implementing policies aimed at improving the hotels environmental performance, through reducing the use of energy, water and waste. This involves training and awareness within the Grand Papua Hotel team, and our suppliers. It is our purpose to maintain a healthy environment by implementing
• minimising waste generation • recycle and re use resources where possible • purchasing materials on sustainability principles (where possible) • be transparent in reporting practices to the community and relevant guests • providing training for staff to adopt
sustainability projects, and also practicing
sustainability practices and to
and adhering to current procedures.
incorporate them into the curriculum
While achieving this goal we endeavour to
• providing opportunities for staff to learn
create a hotel where service, atmosphere
and engage with sustainability issues
and comfort for our guests are rated
through training and programs in place
amongst the best in Papua New Guinea.
• continual improvement in our practices
The Grand Papua Hotel is committed in
for environmental sustainability and
striving to achieve environmental and social
benchmarking
sustainability for the hotel. In conjunction with striving to be the
• employing locally for persons living in nearby communities
first choice provider of luxury hotel
Grand Papua Hotel will continue to
accommodation and facilities in Port
review and implement our environmental
Moresby, The Grand Papua Hotel
action plan to comply with all relevant
recognises its environmental responsibility
legislation and regulations, but also to
by implementing the following best
become a leader in our industry as we
practices.
strive to achieve the best practice in accommodation sustainability.
The following operational initiatives have been introduced into our daily procedures
ENERGY • Lights and other electrical equipment are switched off when not required. This includes all guest rooms after departure. • The hotel, in anticipation to reduce energy has provided each room with separate air conditioning units, rather than a central system. This ensures these units are only in use when the corresponding rooms are occupied. • Set air conditioning to 24 degrees for cooling. • Drain and flush hot water tanks every 6
• Refrigerator / freezer defrosted regularly to prevent heavy icing. • Where possible appliances turned off when not in use. Not using the standby option can save up to 50% of daily energy use. • Lint cleaned from the filter screens in laundry drying machines. Blocked lint screens reduce air flow, requiring the drier to use more energy. • Maintenance team conducting daily checks of requirements of swimming pools, appliances etc throughout the hotel.
WATER • Using water in an efficient manner is
months to reduce the build up of scale
another key part of our environmental
and deposits which reduce efficiency.
programme.
• Procedures are in place for air
• Water saving shower heads and tap flow
conditioning and lighting in unused public
regulators are used throughout the hotel,
areas to be switched off unless required.
with no reduction in water pressure.
• All guest rooms are provided with double glazed large windows to allow natural lighting. • Internal hotel room audits are done on a rotating 2 monthly basis, which involves communicating any maintenance issues to engineering which are promptly followed up. • Turn off lights when you leave the room for more than a few minutes. • In guest rooms, desks placed in a position to maximise the use of natural light.
• All toilets are dual flush. • Hand basins are equipped with restrictor water flows. • Encourage both staff and guests to participate in water-saving measures. • Guests are given the option of having their linen change as required not daily to reduce washing requirements, therefore significant reduction in water usage. • Encourage staff to turn off taps and report all water leaks needing attention immediately.
THE EXTRAORDINARY LAND OF MYSTERY
Papua New Guinea is a nation that remains largely uncanvassed and shrouded in mystery. When visitors travel to this remote country, its natural beauty and cultural vibrancy truly come to life. The cultural riches and extraordinary wilderness of PNG are a traveller’s delight. Nowhere else in the world can one explore such diversity in language and culture than within this fascinating nation. Its unique array of colourful tribespeople is echoed in the region’s diverse landscape. Papua New Guinea (PNG) lies on the eastern half of the second largest island in the world, and shares a border with
occurring December to March and the dry season May to October. The seasons are not as pronounced as in Asia so, while the humidity can be high at times, the temperatures rarely get too hot. There are, however, exceptions to the region’s seasonal rules with Alotau and Lae experiencing the wet season when other regions are dry. Additionally, Tabubil, nestled at the base of the Star Mountains in the Western Province, is known as the “umbrella town” because of its persistent rainfall year round. To further prove PNG’s diverse nature, the dry season can be unpredictable across the mainland, while the island provinces have a steadier climate with milder temperatures and infrequent rainfall. PNG has a small population of approximately 7.8 million people, yet no less
Indonesia. Fringed by spectacular coral
than 820 different languages are spoken
reefs, PNG is surrounded by thousands of
throughout the region. It comes as no
atolls and smaller islands, and experiences
surprise then that a quarter of the world’s
the highest volcanic activity in the South
languages herald from PNG. English, Pidgin
West Pacific region.
and Motu are the official languages of the
While PNG’s landmass is situated in the tropics, running down the length of the island’s rugged interior are mountain peaks that, on occassion, experience snowfall. In
region. PNG’s remoteness has preserved a traditional lifestyle, with many Papua New Guineans still residing in small villages and surviving on farming.
the Highlands, the mountainous terrain is so
A myriad of fascinating cultures can still be
dense and remote that the different groups
found in PNG from the famous Huli Wigmen
who migrated to the region developed their own languages and tribal culture to reflect their surrounds.
in the Highlands to the enigmatic tribes of the Trobriand Islands. As a result, PNG has sprouted a number of annual festivals that
Lying just south of the equator, the climate
celebrate the customs and costumes of the
in PNG is tropical with the wet season
beguiling locals.
BANK SOUTH PACIFIC
BSP is the leading bank in Papua New Guinea and the Pacific region with branches also in Fiji, Solomon Islands, Samoa, Tonga and Cook Islands. We are truly a local bank with global capability. As the market leader, BSP can offer a ‘Whole of Bank’ solution to our corporate clients to meet every aspect of their business, staff and customer needs. No other financial institution has the ability to deliver electronic solutions to facilitate landowner royalty payments in remote PNG. BSP PNG operates 42 full service branches, 13 Premium Service Centres, 42 sub branches, 239 Agencies, 301 ATM’s and over 9,700 EFTPoS terminals nationwide. BSP offers state-of-the-art Mobile and Internet Banking services, providing access to business and personal banking anytime, anywhere – 24/7. Customer Service Centre 24/7: 320 1212 or 7030 1212.
ORIGIN
A LPG Solution for your Business and Home. Providing clean, easy gas cooking, water heating, lighting, refrigeration, air conditioning, service and installation. Origin is the place to find a total energy solution that works. Call us today: Toll Free: 180 2468 Phone: 323 4033 Fax: 323 3107 Email: customer_care@originenergy.com.pg Gabaka St, Gordons, Port Moresby, PNG PO Box 1468, Boroko National Capital District, PNG www.originenergy.com.au
ANZ BANK
Connect with a well connected bank. ANZ is in 29 markets across Asia Pacific and we’re growing. That means we’ve now got more financial specialists who share your regional interests and who take the time to fully understand your needs. They have the experience and the network to put you in touch with the right products, the right opportunities and the right people to help you reach your goals. Because, in Asia Pacific, connections count. ANZ is recognised as a Top Five Corporate Bank in Asia and is the leading cross-border provider for Australia and New Zealand, and a prominent cross-border provider within Asia by Greenwich Associates 2012 Corporate Banking Survey. For more information, please contact ANZ Papua New Guinea PO Box 1152, Port Moresby Harbour City, Poreporena Freeway Phone: 321 1079 Fax.: 321 4697 24 hour card enquiries: 180 1022 (local call) anz.com/papuanewguinea
EXPLORE NATURE
Papua New Guinea is a bounty of natural attractions. Witness the magnificence of exotic fauna, trek some of the most rugged terrain in the world and discover stunning cave systems which have rarely been explored.
array of colours. The species is currently endangered due to its shrinking habitats. PNG also has an outstanding assortment of lizards and reptile species that includes geckos, legless lizards, dragon and monitor lizards as well 100 species of skinks, approximately 110 species of snakes, two species of crocodile and thirteen different turtle species.
BIRDWATCHING WILDLIFE In the dark, steamy atmosphere of the lowland jungles, a highly unique assortment of tropical wildlife thrives. Most animals inhabiting PNG are marsupials, which are relatives to those found in Australia, evolved to adapt to environmental changes. Both locations share a common history going back tens of millions of years, but Australia is flat and has dried out whereas PNG is wet and has become mountainous.
Many visitors to PNG are attracted to the region for its birdwatching or ‘birding’ as it’s known to enthusiasts. Considering there are no less than 646 species on record, it’s little wonder the activity is so immensely popular. Boasting approximately 86 endemic species and 83 threatened or quasi-threatened species, PNG is an oasis for anyone who appreciates spotting birdlife. The spectacular bird of paradise, among so many other beautiful species, is what brings serious birders to PNG. Known
Native mammals in PNG include bats, tree
for its flamboyant plumage, the bird of
kangaroos, forest wallabies, echidnas and
paradise really is a sight to behold.
bandicoots, as well as dolphins, whales and dugongs (sea cows).
For visitors to Port Moresby who would like to see the bird of paradise, contact PNG
PNG is also renowned for its variety of
Japan which offers several sightseeing
insects, and in particular its exquisite
tours. The Western Province is renowned for
butterflies. PNG is home to more than 700
its wondrous birdwatching opportunities.
different species of butterflies, more than
For more information on birding tours
twice the number found in Europe. Well
along the Fly River, and around Tabubil and
known among naturalists and entomologists
Kiunga, please contact Kiunga Nature Tours
are the magnificent birdwing butterflies,
at www.kiunganaturetours.com. Bensbach
which are indigenous to the region. With
Wildlife Lodge, also in the Western Province,
a 30 centimetre wingspan, the Queen
offers its own birding tours. Contact Trans
Alexandra’s birdwing is the world’s largest
Niugini Tours on +675 542 1438 for more
recorded butterfly and comes in a dazzling
information.
While the mainland is flush with birdlife, the islands of PNG feature their own aweinspiring species. Some of the varieties you might expect to see on West New Britain include the Melanesian scrubfowl (or megapode), song parrot, beach kingfisher and nicobar pigeon, to name a few. The Walindi Plantation Resort in Kimbe offers birding tours. For more information, call the resort on +675 7234 8460. East New Britain, Bougainville and New Ireland also have incredible birds to discover.
The Numa Numa Trail, located on Bougainville, is a demanding trek. Lesser known than the Kokoda Trail, the track stretches some 62 kilometres from Numa Numa to Wakunai traversing dense jungle, volcanoes and waterways. Historically speaking, the Numa Numa Trail was used by both Japanese soldiers and the Allied Forces during World War II (WWII). The trail is not well developed and so it is recommended that trekkers take a local guide with them on their travels.
On your travels, keep an eye out for the cassowary, which stands at 1.8 metres high and weighs up to 59 kilograms, and the crowned pigeon which is the size of a turkey.
There’s a number of other reputable tour operators that offer trekking tours from a few days to a week. For more information on tour operators in the region, visit www.papuanewguinea.travel or email info@papuanewguinea.travel.
TREKKING PNG offers many exciting options for the avid hiker, from traversing dense rainforests and rugged peaks, to long-distance coastal walks with ocean views. For the adventurous trekker, Mt Wilhelm presents the perfect challenge standing at around 4,500 metres. Demarcating the point where three provinces converge (Western Highlands, Simbu and Madang), Mt Wilhelm is a hike for those with a moderate level of fitness as it takes three to four days to ascend its peak. Contact PNG Trekking Adventures on +675 325 1284 for more information. For treks to Mt Hagen and surrounding peaks in the Western Highlands, contact Trans Niugini Tours on +675 542 1438. The areas of East and West New Britain have many extinct and active volcanoes worth a climb and the Oro Province is similarly rich in good climbing.
When trekking in PNG it’s important to understand that you are walking through someone’s backyard. Everything in the region is communally owned and belongs to a family or tribe; therefore, certain cultural expectations must be observed, such as providing gifts in exchange for a meal or accommodation in villages. Increasingly a gift payment is required in the form of money. Most villagers are fairly conservative, so observe this code by wearing knee length shorts or pants/skirts and t-shirts.
PORT MORESBY NATURE PARK A popular tourist destination, the Port Moresby Nature Park hosts a diverse and extensive collection of indigenous flora and fauna as well as outdoor cultural carvings. The park is home to many native orchids and plant species as well as a large collection of native animal species such as cassowaries, tree-kangaroos, wallabies, reptiles and bird species including the bird of paradise. If you like, you have the option of taking a guided tour through the park with one of the friendly trained guides. This tropical oasis is also a place where you can relax and unwind with picnic facilities and a cafe available. There’s also a gift shop on the premises where you’ll find some unique souvenirs to take back home. To get to the park, which is located on Goro Kaeaga Road, simply travel to the end of Waigani Road where the traffic turns right at the roundabout with the big orchid statue. The main entry to the Nature Park is the first driveway on the right. A nominal entrance fee applies to visitors. Remember to pack your insect repellent to ward off mosquitoes that are popular at certain times of the year, and make sure you’re wearing walking shoes. The Port Moresby Nature Park is open seven days a week from 8am to 4:30pm, and offers a wonderful, safe and convenient option for visitors to Port Moresby. To contact the park, please call +675 326 0248.
EXPLORE NATURE
CAVING
WATERFALLS
PNG possesses several of the deepest cave systems in the world which give rise to some incredible underground formations. In East New Britain, Muruk Cave, which measures 1123 metres in depth, is well worth exploring. Benua Cave on the Keriaka Plateau on Bougainville is said to have the world’s largest cavern estimated to be 4.5 million cubic metres in size. The cave is home to an eighteen metre high stalagmite, which is remarkable to witness. Contact Bougainville Experience Tours to book a tour to the Benua Cave. In the Simbu Province, the caves found around Kundiawa were previously used by locals as a site to bury their dead. Ask around for a local guide who will know which caves are open to tourists and who can escort you there.
Located in the Middle Fly district in the Western Province lies one of the largest waterfalls in the country. If you enjoy the thrill of this kind of attraction, the Wawoi Falls is a stunning feat of nature nestled within tangled, lush vegetation. If you’re visiting the Southern Highlands, the magical Wasi Falls is also worth checking out, and closer to Port Moresby the Rouna Falls provides great panoramas. Whether you hire a car or a guide, the drive to Rouna Falls is just as rewarding. In Milne Bay, just ten minutes from the Tawali Resort, lies the Hiliwau Waterfall. Make it a day of exploring the skull caves as well as the falls.
For a cave adventure like no other, don’t miss seeing the skull caves in Milne Bay. Harking back to cannibalistic practices, the caves are believed to be laden with the skulls of enemies who were captured and then eaten by the cave dwellers. It is recommended visitors take a local guide with them to explore the caves.
GUARD DOG SECURITY SERVICE • NADZAB Airport Coach Service LAE • Executive Personal Protection/Body Guard • V.I.P. Executive Car Available • Armed Security Personnel • Air-conditioning • Drop off to your home or hotel • Guaranteed pick up no matter how late your flight is delayed • Tours by arrangement Other locations by request: Port Moresby, Madang, Wewak, Kimbe, Rabaul, Goroka, Mt Hagen. Bookings - AIRPORT TRANSFER: Jenny Wanio Phone: 475 1069/7202 1069/7373 2435 & 7092 1121 – 24hrs Jenny Email: coachofficemanager@gdsspng.com Bookings - ESCORT (Armed/Unarmed): Rachael Kyekwan Phone: 475 1069/7202 1069/7373 2432 & 7190 1051 – 24hrs Rachael Email: nationalclientservicemanager@gdsspng.com
STRICKLAND REAL ESTATE • Real Estate • Consultants • Sales • Rent Collection • Property Management • General Maintenance • Leasing • Residential, Industrial, Commercial
Section 15, Lot 7 MacGregor Street (opposite AON Haus) Port Moresby PO Box 1581, Boroko, NCD Phone:
320 0944
Fax:
320 0899
Email: info@sre.com.pg Web: www.sre.com.pg
BRIAN BELL HOMECENTRES Brian Bell ... Everything for the office, home & outdoors. Port Moresby Home Centre 325 8469 Boroko Plaza 325 5411 Lae Home Centre 472 3200 Top Town 479 1918 Madang Kokopo Mt Hagen Goroka
422 1899 982 9027 542 1999 532 1622
Email: bbsales@brianbell.com.pg
KEYNOTE MUSIC
Over 40 years of experience in the music business in Papua New Guinea. Keynote Music is your one stop music shop. • Piano and digital keyboard sales we also offer piano tuning services • Guitars – acoustic, electric, bass plus amplifiers & accessories • Brass, woodwind & percussion including drum kits & accessories • Pro audio – active & passive loudspeakers, power amplifiers, mixers • Background music systems – design, installation & service • Public address systems (portable to large) – design, sales & service Stores at Boroko, Gordons and Kokopo we service what we sell. Phone: 325 8049 Fax:
325 0107
Email: sales@keynote.com.pg Web: www.keynote.com.pg
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ENCHANTING TOK PISIN
Papua New Guinea is such an extraordinarily diverse culture that it comes as no surprise that there are no less than 820 languages spoken in the region. Tok Pisin, Hiri Motu and English are the three most commonly spoken languages. When you first hear Tok Pisin spoken, you’re sure to be enchanted. Tok Pisin, known as pidgin in English, is a creole language which means it derives its vocabulary from a blend of languages. In this case, English forms the basis of Tok Pisin along with German, Portuguese, Malay, Chinese and native languages. Tok Pisin
villages. The German’s annexing the north eastern part of PNG, known then as German New Guinea, was influential in isolating the language and allowing it to cultivate its own unique mechanisms. At the turn of the century, Tok Pisin became a means for the locals to attain European comforts such as cigarettes from settlers. During the Australian administration of PNG, Tok Pisin became more widely spoken and eventually forged itself into the common vernacular of PNG. All of this has culminated in a nation of people who speak a number of languages including many traditional Papua New Guinean dialects: Ples Tok (meaning ‘place talk’ which is the language used in their own place), Tok Pisin, English and other local languages that they learn by virtue of moving to other villages during the course
itself came from the phrase “talk pidgin”
of marriage and for other migratory needs.
and is spoken by around one to two million
Many Tok Pisin words are easily translated if
people in PNG today.
you speak English, but it’s not all based on
The origins of Tok Pisin date back to the
such simple substitution. The language does
19th century. It’s believed that the whalers
have a very clear structure and form. Like all
who arrived in the region around the 1850s
languages, there are rules such as using pla
spoke a rudimentary pidgin, a mix of English
in front of most nouns and after adjectives.
and native tongue, in order to trade with
For example to say ‘the big house’, you
the locals. When Papua New Guineans were
would say big pla haus. Nonetheless, there
recruited to German owned plantations
are exceptions; some adverbs are formed
in Samoa in the 1870s, they picked up
by using two words such as the word for
the pidgin here to communicate with
‘little’ which is lik lik. With these types of
the Malaysian and Chinese labourers. On
words you do not use the pla. To say ‘little
arriving back home to PNG after their work
bag’ you just say lik lik bilum. A bilum is a
stints, many labourers continued to speak
traditional PNG bag that is made from a
pidgin which went on to spread throughout
woven twine taken from the pandanus tree.
TAWALI RESORT
Tucked away in a pristine rain forest accessible only by boat, Tawali is Papua New Guinea’s premier resort. Scuba dive, snorkel, kayak or explore the local culture on guided bush walks to remote villages, skull caves and waterfalls. Located on a volcanic bluff overlooking the clear water and coral reefs of Milne Bay, Tawali offers travellers a unique location to relax and enjoy the unspoiled wonders of this magnificent part of the world.
Make an enquiry: Call: 7364 0607 or 7396 0521 reservations@tawali.com www.tawali.com
PORT MORESBY NATURE PARK A must see for travellers to PNG! Port Moresby Nature Park is PNG’s leading tourist attraction and the country’s only combined botanical and zoological parks and gardens. Port Moresby Nature Park is home to a large collection of PNG’s native flora and fauna, and provides the perfect opportunity for visitors to view a sample of PNG’s unique biodiversity. Stroll the manicured and spacious gardens to view many native orchids and other plant species. Port Moresby Nature Park is home to the only rainforest tract within Port Moresby. A popular and safe location, you will not be disappointed with a trip to Port Moresby Nature Park. Goro Kaeaga Road, Port Moresby (Next to University of Papua New Guinea before Gerehu) 8am daily (including all public holidays). Entry: Tourists - Adults K13.00, Students K7.00, Children (3-12) K4.00 (subject to change) Café, souvenir shop, plant nursery, public amenities. Contact details: Phone 326 0248 / 326 0258 Email: portmoresbynaturepark@gmail.com
AIR NIUGINI
Air Niugini, the National Airline of Papua New Guinea, operates a vast domestic network and an international network to Asia, Australia and the Pacific region. From humble beginnings on the 1st of November 1973, the airline now has a fleet of Boeing 767’s, 737’s, Fokker F100’s, and Dash 8 and Q400 aircrafts. The airline has offices in all major ports in the country and representative offices in Cairns, Brisbane, Sydney and Manila plus GSA representatives in various parts of Asia, Pacific, Europe and USA. We offer Executive Club and/or Destinations Loyalty Program memberships to valued, loyal customers. For reservations and reconfirmations please phone Air Niugini telephone sales on: Phone: 327 3444 Open 7am to 5pm, 7 days a week. Web: www.airniugini.com.pg Cargo Phone: Fax:
327 3316 327 3211
Flight Information Phone: 327 3409 Head Office Phone: 325 9000 Fax: 327 3482
BUDGET RENT A CAR Holidays or on Business, see Port Moresby with Budget. Even let us do the driving. “New Cars ... Old Fashioned Service.” Phone:
323 6244
Fax:
323 1390
Email:
reservations@budget.com.pg
PNG AIR FREIGHT • Air Cargo • Project Logistics • Document Courier • Customs Agents Head Office: Port Moresby Jackson’s Parade Saraga, PO Box 6645, Boroko Phone: 325 2411 Fax: 325 4738 Email: sales@pngaf.com.pg Branches: Lae, Goroka, Mt Hagen, Tabubil, Lihir Island, Rabaul, Madang, Wewak, Kavieng, Buka, Alotau, Popondetta, Kimbe, Manus, Vanimo and Kiunga.
NATIONWIDE RENT A CAR Why shouldn’t your business travel be a pleasant experience? At AVIS we’ve made travelling in PNG our business, so that you can enjoy doing yours. It’s no hassle for us ... It’s what we do ... • Latest Toyota models • Best customer service • Best value rates • More AVIS locations in PNG • More Frequent Flyer programs • After hours emergency service • Air Niugini Destinations program Reservations: 324 9400 Fax:
325 3767
Email: reservations@avis.com.pg
BNG TRADING COMPANY LIMITED Is pleased to be working with Grand Papua Hotel to ensure its customers enjoy only the best. Operating since 1924, BNG Trading is the oldest and largest importer, distributor and marketer of grocery products in PNG. With a wide range of products covering food, beverage, health & beauty and non-food items, BNG represents some of the largest multi-national consumer companies in the world such as Unilever (Rexona, Lux, Sunsilk, Lipton); Lion D&D (Berri Juice); General Mills (Betty Crocker, Old El Paso); Mitsui/Kerr Bros (777 Canned Mackerel); Kikkoman and Energizer (Eveready batteries). The company has branches in Port Moresby, Lae and Kokopo supplying over 500 stores including grocers, wholesalers, foodservices, bakeries and mining camps. Port Moresby: Tel: 323 3366/67 Fax: 323 3355 Lae:
Tel: 472 2266 Fax: 472 3597
Kokopo:
Tel: 982 8561 Fax: 982 8609
PO BOX 148, Port Moresby Email: info@bngtrading.com Web: www.bngtradingco.com
TRADEWINDS
PNG’s premier Wine and Spirits Merchant and exclusive in country agents for Hardy’s Wines.
PO Box 1441, Lae 411, Orion Road, Taraka Morobe Province. Phone:
7080 4797 475 5375
CELEBRATE CULTURAL HERITAGE
Culture comes alive in a kaleidoscope of colour at the various shows that occur across the region annually. Goroka Show – At the Goroka Show, held in September each year, descendants beat kundu drums and decorate themselves in unusual body paints and feathers to celebrate their unique heritage. Morobe Cultural Show – The Morobe Cultural Show in Lae is held in October each year and provides visitors with agricultural information as well as showcases the largest group of sing-sings in PNG. Mount Hagen Show – The Mount Hagen Show highlights the rich culture of the Highlands region in a wonderful display of sing-sings. Occurring in August each
Mask Festival in Rabaul brings the variety of the Papua New Guinean masks to one single celebration. Gogodala Canoe Festival – Once upon a time, it was customary for tribes from the Middle Fly District to settle disputes by racing canoes which the festival pays homage to. Occurs between April and May each year. PNG National Kenu and Kundu Festival – The people of Milne Bay celebrate a canoe festival in November each year. Visitors will see war canoes and locally-made kundu drums in all their glory. DWU Cultural Day – The Divine Word University Cultural Day is an annual event that sees students come together to perform and celebrate their cultural heritage. Held in August each year.
year, the show provides an insight into the
Mona Festival – Mona Festival, the largest
fascinating customs of the local tribes.
cultural event in Bougainville, is dedicated
Hiri Moale Show – The Hiri Moale Show, held in Port Moresby in September on
to the traditional warrior canoes called ‘Monas’. Held in July each year.
Independence Day, has become a premier
New Ireland Province Festivals – The New
cultural event. Like everything in PNG, the
Ireland Province has a proud and eclectic
show illustrates a rich and symbolic history
island heritage. The Kontu/Tembin Shark
that reflect on age-old stories and customs.
Calling Festival and Namatanai Mask Festival,
Enga Festival – Held in August each year, discover the Engans’ famous sand painting,
New Ireland, and Uamut Festival on Tanga are held most years, so be sure to check them out.
which is unique to the area, and the
Sepik Crocodile Festival – Held in Ambunti
fantastic sing-sing men who perform to all
in August, the Crocodile Festival is a three
and sundry.
day event celebrating the local tribe’s
The Madang Festival – Held over the * Dates for cultural events can vary from year to year, so please use this editorial as a basic guide only.
National Mask Festival – In July, the National
cultural connection to the crocodile.
Queen’s Birthday weekend each year, the
Frangipani Festival – Occurring in Rabaul each
Madang Festival celebrates the region’s
September, the Frangipani Festival celebrates
rich culture with a colourful parade, canoe
Independence Day. See the famous Baining Fire
racing, sporting activities and stalls.
Dance, sing-sings, a float parade and more.
ASIA AROMAS RESTAURANT Thai Chinese Fusion Fine food and spectacular views Open 7 Days 10am to 10pm Located at Ground Floor, Unit 4 Harbourside East, Granville Papua New Guinea For Reservations, please call: 321 4780 or 7753 2396 Email: infoasiaaromas@gmail.com
DYNASTY SEAFOOD RESTAURANT Dine in Port Moresby’s largest seafood restaurant. Located at Vision City Waigani, our restaurant offers nothing but the freshest seafood produced with intricate Asian herbs and spices. • Ample Parking • Safe and secure • Wide menu range • Experienced Chefs • Great facility offering nothing but the best to patrons • Yum Cha every Saturday and Sunday lunch Monday to Friday Lunch: 11.00am – 2.00pm Dinner: 5.30pm – 10.00pm Saturday and Sunday Lunch: 10.30am – 2.00pm Dinner: 5.30pm – 10.00pm Please call for reservations. Phone: 302 8538 Fax: 302 8539
GRAND PALACE SEAFOOD RESTAURANT Excellence in authentic Chinese and Malaysian cuisines • Ample Parking Space with security • Caters up to 250 patrons • Excellence in Chinese & Malaysian Cuisine • Yum Cha every Saturday and Sunday Located at 1st floor, RH Hypermarket. Opening Hours: Open 7 days a week Lunch: 11.00am–2.00pm Dinner: 5.30pm–10.00pm For reservations, please call 311 2826 or 302 8540
HOG’S BREATH CAFE
There’s a Hog’s Breath Cafe in town! Open for Lunch and Dinner. 11.30am to 10.00pm, 7 days a week. Phone: 302 8550 Fax: 302 8551 Vision City, Waigani Dve
YELLOW CAPTAIN
The Pizza Specialist • Pizza • Pasta • Chicken Vision City Mega Mall, Waigani Phone: 302 8570
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