A better life within reach
Empowering our communities to care for themselves.
ANNUAL REPORT 2013
A
t Desert Mission, we feel privileged to have the opportunity to provide a helping hand to our neighbors in need. Through the generosity of our donors and volunteers, we are able to help the most vulnerable members of our community care for themselves and their families. Desert Mission’s wide range of complementary services provides tools and resources to help them tend to their physical and emotional well-being and reach their full potential for health and self-sufficiency. In this report, you will find a snapshot of some of the work we were able to accomplish in 2013. One thing we are excited to share is that now Desert Mission, along with the entire John C. Lincoln Network, has moved to an electronic health records system. Connect, our EPIC-based software system, focuses on coordinated care amongst providers and puts information in the hands of the patient. This tool will make it easier to serve Desert Mission clients and John C. Lincoln patients, alike. We are grateful for the role you play in helping us create healthier and stronger communities. Together, we are showing our neighbors that a better life is within their reach. With gratitude, Sue Sadecki Executive Director Desert Mission and Community Services John C. Lincoln Health Network
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About Desert Mission At Desert Mission, we’re providing tools and resources to help families address their health and social needs, something we’ve been doing since 1927. Today, our legacy of caring continues through our six integrated programs that meet our clients’ basic needs while encouraging them to invest in their own well-being. Our food bank, dental clinic for children, early childhood education program, adult day care, and community and behavioral health centers all work together with a common goal: We assist each person in our care and help them achieve the highest quality of health and well-being possible while we work together to build stronger communities.
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Our Impact Make Health and Dental Care Accessible
OUR CHALLENGE: Basic health and dental care are beyond the grasp of many members of our community. In fact, a 2012 Community Needs Assessment of North Phoenix found that 42 percent of respondents or someone in their household needed medical care in the past year but did not access it due to cost. As a result, 13 percent utilized emergency rooms for health care that was not urgent or an emergency. In addition, 5,000 children in North Phoenix do not have access to basic dental care.
COMMUNITY HEALTH CENTER
3,476
HEALTH CARE VISITS
CHILDREN’S DENTAL CLINIC
PATIENTS AT
CHILDREN’S DENTAL CLINIC OUR APPROACH: At Desert Mission, we believe that children cannot be healthy unless the entire family is healthy. To this end, Desert Mission’s Community Health Center provides low cost, high-quality primary care to under- and uninsured children and their caregivers. The goal of our Community Health Center—as well as our other health-related programs—is to serve as a medical home for our patients, connecting them with tools and resources so they can get on a path toward self-sufficiency. Our services range from treatment of minor illness and injury to chronic disease management and care coordination. Our Children’s Dental Clinic provides low-cost, high-quality preventative and treatment services to children ages two to 20 years. Clients can use AHCCCS or a sliding fee scale to receive services that include x-rays, cavity treatment, cleanings, sealants and more. To reach the underserved population, the dental clinic goes into low-income schools and performs oral health exams to screen for urgent needs. These children are then referred to our clinic for treatment.
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19.3% Well Visits
64.3% Acute Visits
16.4% Chronic
1,941 specialty medical care referrals given 1,126 information and service referrals
provided to partnering agencies
961
families enrolled in public assistance programs
95% immunization completion rate for teens 11-14 years
28% 8,541
x 100
of patients return for follow-up exam
students received school-based screenings. All of them receive their own Smile-Kit.
46,000
Our Impact Put Healthy Food in the Hands of the Hungry
OUR CHALLENGE: Many of us take a well-stocked pantry—one that includes fresh produce— for granted, but the alarming fact is that Arizona’s hunger rates are higher than the national average. More than 19 percent of Arizonans are food insecure, compared to 16.4 percent nationally, and nearly 30 percent of Arizona children face hunger, compared to 22.4 percent nationally. It may be surprising to learn that 40 percent of households receiving emergency food assistance through food banks, charity care or public assistance programs have at least one full-time working adult in the home and are considered working poor. In fact, two million Arizonans are classified as working poor, living at or below the Federal Poverty Level.
OUR APPROACH: At Desert Mission, we understand that proper nourishment is a critical part of good health and overall well-being. That is why our food bank offers emergency food and food security programs to families. But our goal is not simply to feed them. We also arm them with nutritional knowledge so they can make informed, healthy food choices for themselves and their loved ones.
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Since we are located in a “food desert,” a low-income area with limited access to grocery stores, our 4th Street Market is a vital part of making sure children and families have safe, healthy food options. The market offers pantry staples, seasonal produce, protein items and other goods at significantly discounted prices. Other programs include emergency food bags, cooking demonstrations, nutrition services, emergency baby bags and the Snack Pac program, which ensures that school children at risk of going hungry over the weekend have food to eat.
SNACK PACS
food bags to families 11.3% INCREASE FROM 2012
2.4
million pounds of food
= 1,000,000
1,700%
GROWTH
646,000 LBS. SEASONAL FRESH PRODUCE
since the program’s inception in 2002 x 1,000
Our Impact Provide Early Education to Give Children a Brighter Future
OUR CHALLENGE: The opportunity to lay the foundation for success in school—and for a bright future—starts early. Research shows that 90 percent of a child’s brain is formed by age five. However, many members of our community lack access to quality early childhood education due to socioeconomic and geographical barriers, and the consequences can last long after the preschool years are over. Today in Arizona, 66 percent of kindergarten teachers report that their students are not prepared to start school, and only 26 percent of 4th graders are proficient in reading. Arizona also is ranked 50th in the U.S. for percentage of high school graduates attending college.
OUR APPROACH: At Desert Mission, we believe that all children deserve access to high-quality learning environments, regardless of their race, income or geography. At Lincoln Learning Center, we strive to give children a solid groundwork for academic success by providing learning opportunities for children ranging in age from six weeks to 12 years. Lincoln Learning Center, a licensed, accredited child care and early education program, is one of the few schools in Arizona to meet the nation’s highest standards for child development and school readiness.
One of only 17 early childhood programs in Arizona to be given 5 Stars by First Things First
65 STUDENTS RECEIVED
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SCHOLARSHIPS
91%
of students at Lincoln Learning Center tested ready for kindergarten
2013 Financial Summary The Impact Continues… Here are some highlights from other Desert Mission programs and services:
As a service to the community, John C. Lincoln supports the administration costs of Desert Mission, allowing all donated dollars and revenue (less depreciation) to have the greatest impact on those we serve.
Fees for Service
Donated Food & Services
21%
41%
■■ Marley House Behavioral Health Clinic facilitated 675 school-based counseling sessions to at-risk youth in 2013, helping them make better choices for their future.
Community Health Services
6%
Food Bank
50%
Administrative Services
Government Grants
■■ Adult Day Health Care continues to conduct monthly caregiver support groups that allow family members to form alliances and friendships in a group that truly understands the challenges involved in caring for ailing loved ones.
Revenue
11%
6%
Expenses Total: $10.1 million
Total: $9.84 million
■■ Desert Mission Neighborhood Renewal held 24 homebuyer classes in 2013.
Administrative Services
■■ 425 individuals and 97 groups donated 51,332 volunteers hours in 2013, the equivalent of $1,077,972 in services provided to Desert Mission.
13%
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19%
3%
6% Lincoln Learning Center
Depreciation Private Grants & Donations
Children’s Dental Clinic
20% Marley House
4%
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2013 Desert Mission Board of Directors Volunteer Dental Professionals
In-Kind Donors
Join our efforts. Make an impact of your own.
Albertsons
Kitchell Corporation
Safeway Stores
Laura Adams, RDH
Rick Meyers, DDS
Bashas’
Kitchen on the Street
Sprouts Farmers Markets
Jeffrey Alexander, DDS
Arnold Morof, DDS
Bethany Bible Church
La Vita Dolce
Target Stores
Jacqueline Allen, DDS
My Kidz Dentist
Chef Eddie Matney/Eddie’s House
Oroweat Premium Breads
United States Postal Service
Ana Altonaga, DMD
Mimi Nguyen, DMD
Christ Church of the Valley
Papa John’s Pizza
Vanguard
Julie Anfinson, DDS
John Pappas, DDS
PetSmart, Inc
Washington Elementary School District “WE” Can End Hunger Food Drive
Susan Augustine, DDS
Bharat Patel, DDS
A Tooth Doctor for Kids
Seena Patel, DDS
Douglas Beischel, DDS
Eileen Perris, RDH
Charlya Bishop, RDH
Mark Pogue, DDS
Joseph Cohen, DDS
Brian Powley, DDS
Debra Dencek, RDH
Robert Price, DDS
Gregory Edmonds, DDS
Michael Quinn, DDS
Fry’s Food Stores John C. Lincoln Health Network Keen Services
Support Desert Mission by directing some of your tax dollars through the Arizona Working Poor Tax Credit. As a direct credit, it can reduce your state income tax payment by as much as $200 for individuals and $400 for married couples filing jointly.
Pinnacle Capital Mortage Randy Yavitz Farms
Major Corporate and Foundation Donors American Express
Dickens Quality Demolition
Ameriprise Financial
Employees Community Fund of Boeing Arizona
APS Arizona Brain and Spine Center Arizona Community Foundation Arizona Department of Economic Security, SNAP Outreach Arizona Nutrition Network Bank of America BBVA Compass BHHS Legacy Foundation Blue Cross Blue Shield of Arizona Charles A. Becker Foundation City of Phoenix, Food Assistance Program
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Phoenix Public Libraries
Delta Dental of Arizona Foundation
Lincoln GIVES, John C. Lincoln Health Network Employee Giving
Steven Elcock, DMD
C. Terry Ramsey, DDS
Maricopa County Emergency Food and Shelter Program
Cathy Farley
Carol Saul, RDH
John Francis, DDS
Mark Shultz, DDS
McDonough Corporation
Marvin Goldenstein, DDS
Kristin Smeal, RDH
Medtronic Foundation
Michael Golding, DDS
Randy Smith, DMD
Nina Mason Pulliam Charitable Trust
Kenneth Gometz, DDS
Shelley Szabo, DA
Marcus Gottlieb, DDS
Karen Teeters, DDS
Skip Harris, DDS
Douglas Thomas, DDS
Nancy Huyhn, RDH
Michael Thompson, DDS
The Arizona Republic/12 News Season for Sharing
William Kaus, DDS
Valley Endodontics Group
Ken Kimble, DDS
Beth Vander Schaaf, DDS
The Board of Visitors
Mozghan Kimble, DDS
Lawrence Warren, DDS
The USAA Foundation
Gary K. Lines, DMD
Antonietta Waybright, DDS
John F. Long Foundation
Valley of the Sun United Way
Robert Ludwig, DDS
Bradley Willcox, DMD
Junior League of Phoenix
Whiteman 4G Foundation
Kathi Mansell, DMD
Allyson Williams, RDH
Express Scripts Foundation First Things First, North Phoenix Regional Partnership Council Fry’s Food Stores Henkel Corporation Hernandez Companies John C. Lincoln Deer Valley Volunteers John C. Lincoln Health Foundation Guild John C. Lincoln Health Network Medical Staff
Kitchell Corporation
Phoenix Suns Charities Susan G. Komen Central & Northern Arizona
Theresa McAnly, RDH
Officers Julie Arvo MacKenzie, Chair General Counsel Arizona Health Facilities Authority
Mary Aronson, Secretary Nurse Practitioner Integrative Associates In Medicine
Lynn Reed, Vice Chair Community Volunteer Attorney at Law
Tim Barton, Treasurer Attorney Jennings, Strouss & Salmon
Robin Kreuzberg, Past Chair Community Volunteer
Directors Antoinette Farmer, DHEd AVP, Academic Affairs Grand Canyon University George Flores Development Services Center Manager City of Buckeye Jill Hicks Community Outreach Specialist Washington Elementary School District
Barbara Hood Community Volunteer James Lincoln President Illuminated Funds Sandy Mendez Benson Co-Owner Assisted Transition Kim Novotny Community Volunteer
Katie Osborne Vice President Internal Audit & Corporate Compliance Officer Blue Cross Blue Shield of Arizona Jody Pokorski Attorney Snell & Wilmer Jim Stripe Director, Information Management Ameriprise Financial
Ex-Officio Members Frank Pugh, Vice Chairman Scottsdale Lincoln Health Network Board of Directors CoBiz Insurance Arizona Market President Larry Seay, Chair John C. Lincoln Health Foundation Board of Directors Meritage Homes Executive Vice President Chief Financial Officer
Tom Sadvary CEO Scottsdale Lincoln Health Network
Sue Sadecki Executive Director Desert Mission
Rhonda Forsyth President Scottsdale Lincoln Health Network
Todd LaPorte, Assistant Treasurer Senior Vice President Chief Financial and Strategy Officer Scottsdale Lincoln Health Network
Marcia Mintz President John C. Lincoln Health Foundation
Alan Kelly, Assistant Secretary Senior Vice President & General Counsel Scottsdale Lincoln Health Network
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Full Circle Desert Mission Client Gives Back
9201 N. Fifth St., Phoenix, AZ 85020 602-331-5792 â– JCL.com/DesertMission
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