The DaimlerChrysler Financial Services Diversity Council
DaimlerChrysler Financial Services
The DaimlerChrysler Financial Services Diversity Mission: To develop and sustain a dynamic organization that, by recognizing, valuing, and respecting the diversity of our employees, customers, business partners, and the communities in which we operate, can better adapt to ever changing business conditions and cultures.
Diversity is a Driving Force Behind Our Success
William F. Jones Jr. Chairman of the DaimlerChrysler Financial Services Diversity Council
We Are DaimlerChrysler Financial Services DaimlerChrysler Financial Services is a multi-cultural team of individuals committed to providing unparalleled financial services for our dealers and customers in partnership with our automotive brands. The talent, passion and drive of our employees have made us the automotive finance company of choice for over 40 years. We’re proud of the success we have achieved, yet we’re eager to increase market share and enhance our bottom line. We conduct business with honesty and integrity, and without hesitation, we consider our place of employment a great place to work. We strongly believe in diversity and inclusion—our process to embrace the elements of diversity—that extends beyond race and gender. We value and respect the differing cultures, lifestyles, backgrounds, and perspectives of all our employees, customers, and people in the communities in which we live and work. Through this inclusive environment we elevate our potential to develop better ideas, make better decisions and maximize engagement and profitability. Conversely, in today’s highly competitive business climate, we acknowledge the need to expand our efforts in order to foster this type of workplace. For this reason, we created the DaimlerChrysler Financial Services Diversity Council.
Harnessing The Power Of Leadership The DaimlerChrysler Financial Services Diversity Council is comprised of prominent community leaders like you and will serve to provide a third party, independent perspective on our diversity efforts. The Council will meet twice a year at a designated location along with executive members of the Company and on occasion, external guests of honor. While the objectives of the Council will likely change over the course of time, we currently envision the Council will discuss issues such as: How to improve the diversity makeup of the organization Identify diversity strengths and opportunities both within and outside the organization Discuss diversity recruitment strategies Diversity training and education Affirm the company’s commitment to minority communities through educational programs such as financial literacy courses On behalf of DaimlerChrysler Financial Services, I would like to thank you for your participation as a Diversity Council member, and I look forward to your contributions to our diversity initiative. I invite you to review the pages that follow, and become better acquainted with your fellow Council members. Sincerely,
William F. Jones Jr. Chairman of the DaimlerChrysler Financial Services Diversity Council
The DaimlerChrysler Financial Services Diversity Council
Dennis W. Archer Dennis W. Archer is Chairman of Dickinson Wright, a Detroit-based law firm with more than 200 attorneys, with offices in Michigan and Washington, D.C. Prior to this position, Mr. Archer served two four-year terms as mayor of the city of Detroit (1994-2001) and earned national and international respect for his success in changing Detroit’s image and direction. He currently sits on the corporate boards of Johnson Controls, Inc., Compuware Corporation and Masco Corporation. He also is on the nonprofit boards of the CATCH Foundation and the Community Foundation of Southeast Michigan. In 1985, Governor James Blanchard appointed Archer an Associate Justice of The Michigan Supreme Court. He was elected to an eightyear term the following year. Mr. Archer received a Bachelor of Science degree in Education from Western Michigan University and taught learning-disabled students in the Detroit Public Schools. He earned his Juris Doctor from Detroit College of Law in 1970. A highly respected figure in the Detroit community, Mr. Archer has received numerous honors and accolades, which include: • As an Associate Justice of the Michigan Supreme Court, Archer was named the most respected judge in Michigan by Michigan Lawyers Weekly • The first person of color elected president of the American Bar Association (2003-2004) • In 2000, Mayor Archer was named Public Official of the Year by Governing magazine • Named one of the 25 Most Dynamic Mayors in America by Newsweek magazine • Named one of the 100 Most Influential Black Americans by Ebony Magazine
Carl Brooks Carl Brooks serves as President and CEO of The Executive Leadership Council and The Executive Leadership Foundation. The Executive Leadership Council is an independent, non-partisan, non-profit organization of African-American officers and executives of major U.S. companies. The members form a global, professional network and forum designed to foster excellence in business, develop senior business leaders and advance economic and public policy issues for the AfricanAmerican community. The Executive Leadership Foundation is the charitable affiliate of The Executive Leadership Council that provides funding for the Council’s mission, initiatives and programs. Prior to his position at The Executive Leadership Council, Mr. Brooks was Vice President of Human & Technical Resources at GPU Energy. Previously, Mr. Brooks was Vice President of Corporate Affairs. His responsibilities included state government and media relations, employee communications and community relations, including educational services, volunteer programs and corporate contributions. Additionally, he was Chairman of the GPU Diversity Action Council, which is responsible for the development and implementation of GPU’s diversity strategy. Mr. Brooks holds an MBA from Southern Illinois University and a Bachelor of Science from Hampton Institute. His post graduate education includes the Tuck Executive Program, Amos Tuck Business College, Dartmouth, and Post Graduate Studies, University of Iowa. Over the course of his career, Mr. Brooks has served on the Board of Directors of the following organizations: • The Executive Leadership Council, The Executive Leadership Foundation • National Minority Supplier Development Council • Howard University Board of Visitors • Hampton University Board of Advisors • The National Association of Corporate Directors • Princeton Center Leadership Group
Fernando Falcon Fernando Falcon has spent virtually his entire professional career working for DaimlerChrysler. Upon receiving a degree in Finance from Eastern Illinois University in 1987, Mr. Falcon accepted a position with the Chrysler Corporation in the Sales Division. His career flourished over the next 16 years while achieving great success in the retail sales arena. In September of 2003, Mr. Falcon became the owner of Champion Chrysler-Jeep-Dodge in Indianapolis, Indiana—fulfilling a life long dream of becoming a retail dealer. Since taking ownership, he has garnered the status of maintaining the largest sales volume Chrysler Group point in Indianapolis, and the state’s second largest volume Chrysler-Jeep-Dodge store. Highlights of Mr. Falcon’s career include: • District Sales Manager for the Des Moines, Iowa territory in 1989 • Promoted to District Sales Manager for Metro Chicago in 1992 • Promoted to Sales Distribution Manager in the Philadelphia Zone Office in 1995 • Named Customer Relations Manager in the Philadelphia Zone Office in 1996 • Promoted to Assistant Zone Manager for Service in the Dallas Zone Office in 1997 • Became Assistant Zone Manager for Service in the Washington Zone Office in 1998 • Named Zone Manager for Sales, Service and Parts for the Denver Zone Office in 1999 • Honored as Director of National Dealer Relations at DaimlerChrysler Headquarters in 2001 • Promoted to Director of the Detroit Sales, Service and Parts Office in 2002 • Became Director of the Denver Business Center for Sales, Service and Parts in 2003
George Franco George Franco is an expert on the unique financial service needs of emerging consumer markets made up of over 65 million underserved low-to-moderate-income consumers, including our nation’s highgrowth Hispanic markets. He is Chairman, CEO and founder of National Financial Corporation, a new generation information technology and financial services company with management systems that annually manage, administer, and process over $24 billion dollars in financial transactions throughout the country. Mr. Franco also serves as Chief Executive Officer of Avante Economic Associates, a strategic research and analysis firm that serves both corporate and government sectors. He has extensive experience in the development of financial products and services designed to meet the debt and equity capital needs of small businesses as well as the savings and low-cost, micro-credit needs of millions of underserved consumers. A successful entrepreneur and expert strategist, Mr. Franco is an actionoriented leader and professional that applies an innovative approach to achieve defined business goals and objectives. He has played a major role in the development of our nation’s high-growth Hispanic markets— in both the consumer and business arenas. His distinguished career is highlighted by a number of honorable achievements, which include: • Elected Chairman of the Board of Directors of the United States Hispanic Chamber of Commerce (USHCC) • Former Chairman of the USHCC Legislative Committee that drives the Chamber’s grass roots legislative and regulatory agenda on Capitol Hill and in state legislatures and municipalities throughout the United States • Former Chairman of the Private Industry Council of Greater Milwaukee, the State of Wisconsin’s largest workforce development board • Former Chairman of the Social Development Commission, Wisconsin’s largest anti-poverty agency • Designed, developed, and served in a leadership role in several national Hispanic business access-to-capital initiatives
The DaimlerChrysler Financial Services Diversity Council
Jesse J. Greathouse, Jr. Jesse J. Greathouse Jr. is the President and Owner of Cross Road Chrysler-Jeep in Oklahoma City, Oklahoma. He purchased the dealership in 2001, after serving as General Manager. In 2003, while supervising the demanding operations of his dealership, Jesse was elected President of the DaimlerChrysler Minority Dealers Association. Jesse also serves on the DaimlerChrysler National Dealer Executive Committee, and is on the Board of the Southwest Chrysler-Jeep Dealer Advertising Association. Mr. Greathouse attended Bowling Green State University and in 1974 received his BA degree in Speech Pathology and Audiology. While at Bowling Green, he received the President’s Distinguished Service Award. Upon graduation, Mr. Greathouse was hired by Procter & Gamble as a Sales Representative in the Detroit market. During his thirteen years, he was promoted several times to positions including Regional Sales Manager, where he managed sales, marketing and the distribution of P&G products in Ohio, Michigan and Indiana. In 1998, he left the packaged goods industry to begin a career in automobile sales. Charting his career path, it is clearly evident that owning a dealership was in his future. Mr. Greathouse’s career milestones include: • Recruited for the Chrysler Dealership Training Program in 1988 • In 1990, formed Quality Dodge, a new Pioneer Point dealership in Atlanta, Georgia, serving as Marketing Investment Dealer/ General Manager • Joined Baranco Pontiac/GMC as General Manager in 1993 • Became Sales Manager at Southlake Buick, Volvo and Suburu in Atlanta, Georgia in 1995 • Joined Chrysler’s Marketing Investment Division in 1996, becoming General Manager for Cross Road Chrysler-Jeep
The Reverend Doctor William Thomas Perkins The Reverend Doctor William Thomas Perkins presently serves as the President-Dean of the Morehouse School of Religion, the Baptist seminary at the Interdenominational Theological Center (ITC). He has served with commitment and distinction since his inauguration in May, 1994. Dr. Perkins is widely recognized as an emphatic motivator who sees programs and projects through to completion with an eye for detail. As administrator for the inter-Baptists Ministries Program of the Birmingham Baptist Association, and 12 National Baptist associations, he rejuvenated the organizations by initiating and coordinating a progressive list of activities and programs. This effort included a multi-ethnic, city-wide revival with 18 bi-racial planning committees. Dr. Perkins is a 1968 graduate of North Carolina A&T State University (Greensboro) with a Bachelor of Science degree in Engineering. It was in his Sophomore year that he accepted the call to the ministry, and served as an Associate Minister at the Gethsemane Baptist Church in Greensboro between 1965 and 1968. Dr. Perkins received a Master of Divinity and Doctor of Ministry from the Morehouse School of Religion, ITC. The record of Dr. Perkins’ achievements throughout his academic and ministerial career is remarkable. These achievements include: • Recognized with scholarships from the Progressive National Baptist Convention (1971) and the Southern Baptist Home Mission Board (1969-1971) • Received the Durward Cason Baptist Student Scholastic Award (19691970) from the Georgia Baptist Convention • Served as Pastor, Third Baptist Church in Hampton, Virginia (1971-1976) • Director for the inter-Baptists Ministries Program of the Birmingham Baptist Association and 12 National Baptist associations (1976-1982) • Served as Associate Director for the Black Church Division of the Southern Baptist Convention (1982-1993) • Served 22 years as Chaplain in the United States Naval Reserve— retired in February, 2005 with the rank of Captain.
The DaimlerChrysler Financial Services Diversity Executive Committee
Steven E. Goodale - Vice President, Customer Service, Collections, Remarketing & Credit Card Steven E. Goodale was appointed Vice President, Customer Service, Collections, Remarketing and Credit Card for DaimlerChrysler Financial Services Americas August 1, 2005. Prior to this position he was Director of Credit, Collections and Internal Operations for DaimlerChrysler Services Truck Finance. He reports to Klaus Entenmann, President and Chief Executive Officer, DaimlerChrysler Financial Services Americas. In his current position, Goodale is responsible for Customer Service, Collections, Remarketing and Credit Card operations for Chrysler Financial and Mercedes-Benz Financial business units in the United States. Goodale joined the company in 1985 as a Telephone Adjuster in Wichita, Kansas.
Tracy L. Hackman - Vice President, General Counsel and Secretary Tracy L. Hackman was appointed Vice President, General Counsel and Secretary, DaimlerChrysler Financial Services Americas in January, 2006. Prior to this position she served as General Counsel and Corporate Secretary for DaimlerChrysler Financial Services Americas and Secretary, DaimlerChrysler Insurance Company. She reports to Klaus Entenmann, President and Chief Executive Officer, DaimlerChrysler Financial Services Americas. In her current position, Hackman is responsible for all legal activities in the Americas Region. She joined the company in November, 1987 as Staff Counsel.
Richard Howard - Vice President, DaimlerChrysler Truck Financial Richard Howard was appointed Vice President, DaimlerChrysler Truck Financial for DaimlerChrysler Financial Services Americas in January, 2004. His previous position was Managing Director, Chrysler Financial Canada for DaimlerChrysler Services Canada, Windsor, Ontario. He reports to Klaus Entenmann, President and Chief Executive Officer, DaimlerChrysler Financial Services Americas. Howard is responsible for directing all operations related to the financial services for commercial vehicles in the United States. He joined the company in 1993 as an Area Manager in Milton Keynes, United Kingdom.
William F. Jones, Jr. - Vice President, Chrysler Financial William F. Jones, Jr. was appointed Vice President, Chrysler Financial for DaimlerChrysler Financial Services Americas in December, 2004. Prior to this position, he served as Vice President, Corporate Financial Control for the Chrysler Group. He reports directly to Klaus Entenmann, President and Chief Executive Officer, DaimlerChrysler Financial Services Americas. In his current position, Jones is responsible for directing all activities within Chrysler Financial and DaimlerChrysler Insurance Company in the United States. He joined the company as a Corporate Analyst in 1981.
Janet E. Marzett - Vice President, Human Resources & Administrative Services Janet E. Marzett was appointed Vice President, Human Resources and Administrative Services in July, 2004. Prior to this position, she served as Senior Manager, Dallas Customer Contact Center. She reports directly to Klaus Entenmann, President and Chief Executive Officer, DaimlerChrysler Financial Services Americas. In her current position, Marzett is responsible for DaimlerChrysler Financial Services Americas employee relations, employment, compensation and benefits, personnel development and training, organization planning and facilities services. She joined the company as a Retail Credit Investigator in Dallas in January, 1980.
Jürgen Rochert - Vice President, Mercedes-Benz Financial Jürgen Rochert was appointed Vice President, Mercedes-Benz Financial for DaimlerChrysler Financial Services Americas in October, 2003. His previous position was President and CEO, DaimlerChrysler Services Canada. He reports to Klaus Entenmann, President and Chief Executive Officer, DaimlerChrysler Financial Services Americas. In his current position, Rochert is responsible for all activities within Mercedes-Benz Financial in the United States. He joined the company in October, 1982 as a Trainee in Germany.
DaimlerChrysler Financial Services Americas LLC 27777 Inkster Road CIMS 405-21-07 Farmington Hills, MI 48334–5326 Phone: 248-427-7014 Fax: 248-427-7015 www.daimlerchryslerfinancialservices.com/na A Company of the DaimlerChrysler Financial Services Group.
84-291-7993 (2/06)