Quality nurse liaison named Ambassador of the Month

Submitted by UNC Health Johnston

SMITHFIELD — UNC Health Johnston has recognized Lisa Whitley of Smithfield, a quality nurse liaison for home health, as its Ambassador of the Month.

During a recent presentation, CEO Tom Williams said Whitley stands out for her sunny disposition, willingness to learn and zest for helping to ensure that patients receive the best possible care.

“She encourages the nursing team to fully document the care they provide and to add beneficial interventions such as skin exams to avoid wounds and physical therapy for regaining mobility,” he said. “She researches new and existing processes so she can be knowledgeable when guiding the team.”

Whitley has worked with the hospital for more than 28 years. She started out as a floor nurse before moving to outpatient areas, including the cath lab, same day surgery and cardiopulmonary rehab.

“I love being a nurse,” she said. “It gives me an opportunity to express the caring, compassionate side of my personality. And seeing patients heal and recover is satisfying and rewarding.”

Whitley is also a prankster who enjoys having fun. “You never know when she might pop out of the shred container or refrigerator,” said her manager, Beth Walker.

Lynn Rhodes, a teammate, describes Whitley as a beautiful person, inside and out. “She’s also a work horse who gets the job done in record time no matter how hard or tedious,” she said.

“When she’s away on vacation, it feels as if the sun has gone down.”

Whitley and her husband, Zack, have two grown sons and a grandchild. During her spare time, she enjoys working out, antique shopping, going to the beach and spending time with the new grandbaby.

Through the ambassador program, Johnston recognizes teammates who go above and beyond the call of duty. They deliver quality care, foster teamwork and offer excellent service.

In addition to a designated month-long parking space, Whitley will receive eight hours of paid time off.