Quality Specialist Named Ambassador of the Month

Submitted by UNC Health Johnston

SMITHFILED — UNC Health Johnston has recognized Sophia Smith, RN, a quality assurance specialist, as its Ambassador of the Month.

During a recent presentation, CEO Tom Williams said Smith is always cheerful and supportive of everyone she encounters at UNC Health Johnston.

“She shares opportunities with clinical teams to improve patient outcomes,” he said. “She is always ready to assist with improving patient safety.”

Smith’s nursing career has spanned 38 years. She joined UNC Health Johnston as a nurse on Second Bright Leaf 16 years ago, then became the floor’s clinical manager. She has worked in the quality department for the past eight years.

“I love the people I work with and admire their commitment to quality and patient safety,” she said. “I enjoy the diverse assignments, tasks and projects. It’s challenging and there’s always opportunities to learn new things.”

Smith, who grew up in Williamston, says she’s always wanted to be a nurse.

From an early age, her parents taught her the value of showing care and concern for others in need.

“One of my core values is to support everyone in our organization and to be aware of how they contribute to our success,” she said.

In her spare time, Smith enjoys traveling with her family and experiencing different cultures.

Through the ambassador program, UNC Health Johnston recognizes teammates who go above and beyond the call of duty. They deliver quality care, foster teamwork and offer excellent service.

In addition to a designated month-long parking space, Smith will receive eight hours of paid time off.